Electronic Payments Processing, American Express Card Services

The Massachusetts Statewide Contract PRF82 provides electronic payment processing services specifically for American Express card transactions across Commonwealth entities. The contract enables participating Massachusetts government organizations to accept and process American Express branded payments, supporting improved customer payment experiences and financial transaction capabilities. Eligible entities can utilize this contract to establish direct merchant relationships for electronic payment processing, with a focus on enabling seamless card acceptance while maintaining Payment Card Industry Data Security Standard (PCI-DSS) compliance.

The statewide contract is administered by the Operational Services Division (OSD) and is currently awarded to American Express Travel Related Services Co. Inc. The contract period runs from November 1, 2022, to August 31, 2026, with potential extensions up to August 31, 2032. It is a fee-for-service contract where individual participating entities are responsible for their own transaction fees and merchant account establishment. The contract covers statewide Massachusetts government entities, including agencies like the Registry of Motor Vehicles, Massachusetts Turnpike, Department of Professional Licensure, Department of Public Health, and University of Massachusetts. This vehicle can be complemented by related statewide contracts PRF81 and PRF59A to provide comprehensive electronic payment processing solutions.