POSTED 298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplacement .pdf

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Attached to
RFI - Tyler Munis on Premises to SaaS Solution
Solicitation number
298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplace
Issued by
Buncombe County, North Carolina

About this file

This is a Request for Information (RFI) advertisement issued by the City of Asheville, North Carolina, seeking proposals from qualified vendors regarding Software-as-a-Service (SaaS) solutions to replace its current on-premise Tyler Munis system. The City seeks information on two primary solution areas: an integrated Enterprise Resource Planning (ERP) and Human Capital Management (HCM) platform to support Finance, Payroll, and HR functions, and a separate Customer Information System (CIS) for Water/Sewer Utility Billing, meter operations, and field maintenance. Vendors are invited to submit information on product capabilities, implementation approach, and budgetary estimates. The bid was issued on October 8, 2026, with a deadline for submitting questions by October 20, 2026, and information due by October 22, 2026, at 4:00 p.m. No mandatory pre-bid meeting is scheduled. The projected project start date is to be determined, and bid documents are available on the City's procurement website at www.ashevillenc.gov/bids, which is designated as the official source for the solicitation and any published addenda.

No specific pricing terms, set-asides, incumbent information, or funding amounts are detailed in this RFI advertisement. The file does not provide information regarding contract term, renewal options, or detailed funding requirements and sources. Questions regarding the invitation to bid should be directed to Jessica Nash at jnash@ashevillenc.gov. The City of Asheville reserves the right to reject any or all bids and to waive informalities in the bidding process.

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Text version

Advertisement for General Services Bids

Project Name: Tyler Munis on Premises to SaaS Solution Project Number: 298-FY27-ITS-RFI-OnPremisesTylerMunisSaaSReplace Pursuant to the City of Asheville's Procurement, Purchasing and Contracting Policy, Bids will be received by the City of Asheville for the following:

Description of Bid:

The City of Asheville, a North Carolina municipality, is seeking proposals from qualified vendors to conduct a Request for Information (RFI) regarding Software-as-a-Service (SaaS) solutions to replace its current on-premise Tyler Munis system. The City is seeking information on two solution areas: (1) an integrated Enterprise Resource Planning (ERP) and Human Capital Management (HCM) platform supporting Finance, Payroll, and HR functions, and (2) a separate Customer Information System (CIS) for Water/Sewer Utility Billing, meter operations, and field maintenance. Vendors are invited to review the full RFI documents and submit information on product capabilities, implementation approach, and budgetary estimates

Bid Schedule:

Issuance of Bid Thursday October 8th 2026

Pre-Bid Meeting (mandatory / optional) Meeting location (Street address OR virtual link)

N/A

Deadline to Submit Questions Tuesday October 20th 2026

Information Due Thursday, October 22nd 4:00pm

Projected Project Start TBD

Bid Documents:

Invitation to Bid Documents are posted on the City procurement website at www.ashevillenc.gov/bids.

This is the official source of this solicitation. All updates to this solicitation shall come in the form of published addenda and shall be published to the same location. The City will not be responsible for full or partial sets of Bid Documents including any addendum obtained from any other source.

The City of Asheville reserves the right to reject any or all Bids and to waive informalities.

Information:

All questions concerning this Invitation to Bid should be submitted via email to:

Jessica Nash jnash@ashevillenc.gov

Page 1 of 2 Template Revised 07/01/2026 http://www.ashevillenc.gov/bids

- End -

Page 2 of 2 Template Revised 10/24/2025

File details come from the government source that posted it. Updated .