Performance Work Statement (PWS)_W9124J-25-R-EMER.pdf

PERFORMANCE WORK STATEMENT

Army Emergency Management Education and Exercise Evaluation Contract Support Services

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide Army Protection Program support/services. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Army Emergency Management (EM) Program support/services as defined in this performance work statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: U.S. Army Installation Management Command (IMCOM) Protection Assessment Programs are multi-agency, multi-jurisdictional, multi-organizational assessments that externally assess the many facets of installation preparedness and the ability to contain a threat, shorten its duration of disruption, and begin recovery operations. The assessments focus on the training development programs of the installation to help shape implementing and analyzing the plans, policies, procedures, and cooperative agreements developed for Installation readiness and protection capabilities to Prevent, Protect, Mitigate, Respond, and Recover (P2MR2) from all threats and hazards. The IMCOM assessments program directly supports the training objectives of the Installation’s multi-year training and exercise program. The assessments program allows the Installation to assess performance through development and design of a complex, realistic set of problems that require collective critical thinking, rapid problem solving, and effective responses by trained and qualified teams or groups of people.

The assessments program provides real-time feedback to Installation Senior Commanders about mission readiness and P2MR2. The program is agile and expandable as installations move beyond exercising within current capability/capacity, while incorporating US Army Multi- Domain Operations (MDO) in design, planning, and focus on future strategic outcomes as the Army moves forward to modernization. The IMCOM program provides Installation Senior Commanders written, formal AARs enabling evaluation of the programs and processes to execute P2MR2 capabilities, and the assessment helps answer the questions Installations must ask themselves regarding their resiliency to disruption and if they can sustain operations to project power from the Strategic Support Area (SSA) in support of MDO.

1.3 Objectives: The objective of this contract is to resource a contractor to provide the Government contract support for the listed areas:

1.3.1. The contractor shall provide assessment services for Installations scheduled for assessments by the end of the fiscal year (FY).

1.3.2. The contractor shall provide training management support and training services reaching 100% enrolled students by the end of the fiscal year (FY).

1.3.3. The contractor shall provide Mission Assurance services by reaching 100% of Installations scheduled for assessments and evaluations by the end of the fiscal year (FY).

1.4 Scope: The U.S. Army Installation Management Command (IMCOM) provides command oversight and executes Protection functions on all IMCOM managed installations. IMCOM requires contracted professional, technical, management, and analytical support services to support this mission at all locales. This PWS requires assessments/evalutions and analytical support services to Headquarters (HQ) IMCOM specifically for the HQ IMCOM Provost Marshal/Protection which includes planning, coordinating, resourcing, and executing installation Base Operations protection requirements. In this capacity, Contractors shall coordinate with Army Staff, and Army Major Subordinate Command counterparts as required, as well as the IMCOM Directorates. Services include assessments of all Army Primary Protection primary functions: Antiterrorism (AT) (includes subordinates: Threat Information Fusion & Reporting (THREAT), and high risk personnel), COOP, cybersecurity (CS), EM, Fire and Emergency Services (F&ES), Force Health Protection (FHP), law enforcement (LE) (includes subordinate:

Military Working Dogs (MWDs), mission assurance (MA), Insider Threat (InT), physical security (PS), security programs (SP), and suitability (ST), Mission Assurance (MA) Program Management, Training Management Support and Training, Knowledge Management and Public Affairs.

1.5 Period of Performance: The period of performance shall be for one (1) base year of 12 months and four (4) 12-month option years.

1.6 General Information

1.6.1 Quality Control: Quality control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the government (see FAR 52.246-1, Contractor Inspection Requirements).

The contractor shall develop, implement and maintain an effective quality control system that includes a written quality control plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the government its quality control documentation. The QCP is to be delivered with the contractor’s proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the contracting officer (KO) and contracting officer representative (COR) within five (5) working days when changes are made thereafter.

After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to its QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a government only document primarily focused on what the government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: The contractor may perform work during Federal holidays as listed below but shall not deliver products nor expect government personnel to be present.

New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730-1630 Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts, the contractor shall not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract shall be performed at

US Army Installation Management Command, Bldg 2261, 2405 Gun Shed Rd, Joint Base San Antonio (Ft Sam Houston), TX 78234-1223

1.6.6 Type of Contract: The government shall award as a Firm Fixed Price (FFP) contract.

1.6.7 Security Requirements: Contractor personnel (to include subcontractors) performing work under this contract must have a DoD Secret clearance and associated Secret facility clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD Form 254, Department of Defense Contract Security Classification Specification. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the contracting officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the contracting officer, re-key or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

1.6.7.2.2. The contractor shall prohibit the use of government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the contracting officer.

1.6.7.3 Lock Combinations The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Foreign Travel. All contractor employees and associated sub-contractor employees shall complete as mandated by the DoDD 4500.54e, DoD Foreign Clearance Program (FCP), and the DoD Foreign Clearance Guide (FCG), all contractor employees and associated sub-contractor employees performing official temporary duty abroad must obtain Country and Geographic Combatant Command Theater Travel Clearances, prior to commencing travel to foreign countries. Per the FCG, travelers use the Aircraft and Personnel Automated Clearance System (APACS) to obtain the required clearances. Request must be completed by registering at https://apacs.milcloud.mil/apacs/)

1.6.9 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) business days of commencement of work. Revisions shall be submitted five (5) business days prior to the effective date of change.

1.6.10 Special Qualifications: The contractor shall have a minimum of five (5) years military and/or civilian experience in executing the training management cycle. The training management cycle is the process of prioritizing training, planning and preparation, execution, and the evaluation and assessment of training. Long-, mid-, and short-range planning is conducted to support the execution of training. Continuous feedback through evaluation and other key inputs provides the government information to assess unit training proficiencies accurately. All Contractor employees shall have knowledge in preparing and reviewing OPORDs, FRAGOs and

TASKINGS.

1.6.11 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The contracting officer, COR, and other government personnel, as appropriate, shall meet periodically, quarterly as a minimum, with the contractor to review the contractor's performance.

At these meetings the contracting officer shall apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.12 Contracting Officer Representative (COR): The COR shall be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor contractor's performance and notify both the contracting officer and contractor of any deficiencies;

coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.13 Key Personnel: The follow personnel are considered key personnel by the government:

Program Manager (PM). The contractor shall provide a PM who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The program manager or alternate shall be available between 0730-1630, Monday through Friday except federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed: The PM and alternate shall have a minimum of ten (10) years military experience in supervising/executing Military Installation Exercise Programs, Protection assessments and evaluating exercises; to include evaluating multi-agency, multi-disciplinary, and multi-jurisdictional emergencies based on risks from identified hazards and threats, including incidents with cascading impacts. The APM shall have a minimum 5-10 years of experience in Program/Project Management with an emphasis in Homeland Security/Civil Support/Protection, including collective training/exercise programs and compliance reviews for multiple disciplines to include Protection, Emergency Management, Antiterrorism, Law Enforcement, Fire and Emergency Services, Physical Security, and Energy Security. Contractor shall backfill key personnel positions, within seven (7) business days of a vacancy. All other vacancies shall be filled within fifteen (15) business days. Contractor shall provide COR a minimum of four (4) business day’s notification of when personnel are hired to fill vacancies at assigned performance locations. Contractor agrees not to charge the Government for unfilled vacancies beyond fifteen

(15) business days during the period of performance and during any of the option periods, if exercised. This will be done by applying a discount to the monthly invoice.

1.6.14 Identification of Contractor Employees: The contractor (to include subcontractors) shall provide each employee an identification (ID) badge, which includes at a minimum, the company name, employee name and a color photo of the employee. ID badges for key personnel shall also indicate their job title. ID badges shall be worn at all times during which the employee is performing work under this contract. Each contractor (to include subcontractors) employees shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for collection of ID badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the contracting officer prior to the contract performance date and updated as needed to reflect contractor and subcontractor personnel changes. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.15 Anti-Terrorism and Operations Security Requirements: All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Per AR 530‐1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, within 15 days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jkodirect.mil Course # JS-US007-14.If applicable). Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22- M, notice of which has been furnished to the contractor. (See ATOPSEC Form).

1.6.16. Supervision of Contractor Employees: The government shall not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the government.

The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

1.6.17 Contractor Travel: The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR 30 days before the date of travel and the COR will reply back within 5 business working days. All travel requests shall be approved by the COR prior to incurring any travel costs. Requests shall be submitted in sufficient detail to identify the location and projected expenses by category, i.e., lodging, transportation, per diem, etc. Required Travel receipts shall accompany all travel invoices. All travel requires Government approval/authorization and notification to the COR prior to obligating funds. Travel that is not approved by the COR shall not be reimbursed and shall be at the contractor’s expense.

Contractor shall submit all receipts related to travel expenses with invoices within 5 working upon completion of official travel. The contractor shall provide trip reports to the COR within five (5) working days of completion of travel.

Based on the mission priorities, the contractor shall travel to listed locations in support of task requirements:

Alaska Ansbach Fort Bliss Fort Gordon Fort Walker Daegu Benelux Fort Campbell Fort Gregg-Adams Fort Meade Humphreys Bavaria Fort Carson Fort Moore Fort Belvoir Yongsan-Casey Poland Fort Riley Fort Huachuca Joint Base Myer–Henderson Casey Rheinland-Pfalz Fort Cavazos Fort Jackson Picatinny Hawaii Stuttgart Fort Stewart Fort Knox Fort Detrick Japan - Okinawa Italy Fort Drum Fort Leavenworth Aberdeen Fort Greely Wiesbaden Joint Base Lewis-McChord Fort Leonard Wood Redstone Kwajalein Fort Irwin Fort Novosel Rock Island

Fort Buchanan Fort Sill Detroit Fort McCoy Presidio of Monterey Fort Hunter Liggett West Point Dugway Fort Hamilton White Sands Natick Yuma Carlisle Barracks

1.6.18 Other Direct Costs: The Contractor shall be required to attend meetings and workshops in support of the PWS. These costs must be preapproved by the COR. This category includes travel (outlined in 1.6.17), reproduction, and shipping expenses associated with training activities and visits to contractor facilities.

1.6.19 Data Rights: The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government.

These documents and materials may not be used or sold by the contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.6.20 Organizational Conflict of Interest:

a. Purpose. The primary purpose of this clause is to aid in ensuring that:

(1) The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition;

(2) The Contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract;

and

(3) The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

b. Definitions.

(1) The term “Contractor” herein used means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) its parent organization if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

(2) The term "proprietary information" for purposes of this clause means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

c. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

(1) Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

(2) Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

(3) Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

d. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-

4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the Contracting Officer that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the Contracting Officer shall impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the Contracting Officer may impose constraints other than, or in addition to, the constraints listed below.

(1) The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it shall not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a Subcontractor or consultant to a supplier of the system or any of its major components

(2) The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it shall not be allowed to furnish these items, either as a prime Contractor, a Subcontractor or as a consultant.

(3) The Contractor agrees that it shall neither evaluate nor advise the Government with regard to its own products or activities. The Contractor shall objectively evaluate or advise the Government concerning products or activities of any prospective competitors.

(4) The Contractor agrees that if it gains access to proprietary information of other companies, it shall exercise diligent effort to protect such proprietary information from unauthorized use or disclosure. In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it shall enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall provide copies of such agreements to the Contracting Officer.

(5) If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

e. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract.

The Contractor shall educate its employees regarding the restrictions so that they shall not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

f. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal issues so that each employee shall know and understand the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

g. Subcontracts. The Contractor agrees that it shall include the provisions in paragraphs d., e., and f.

above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers which involve access to information or the performance of services described in paragraph d. above. The use of this clause in such agreements shall be read by substituting the word "consultant" or "Subcontractor" for the word "Contractor" whenever the latter appears.

i. Conflicts Involving Future Procurements. The award of this contract, task or delivery orders issued under this contract, Government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities.

Only the Contracting Officers for such efforts, applying the rules, principles, and procedures have the authority to determine whether a conflict exists in connection with such procurements.

j. Representations and Disclosures.

(1) The Contractor represents that it has disclosed to the Contracting Officer, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest.

(2) The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

k. Remedies and Waiver.

(1) For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the Contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with this clause, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the Contracting Officer may terminate this Contract or any task or delivery order issued under this Contract for convenience if such termination is deemed to be in the best interest of the Government.

(2) The parties recognize that this clause has potential effects which shall survive the performance of this contract and that it is impossible to foresee each circumstance to which it might be applied in the future.

Accordingly, the Contractor may at any time seek a waiver from the cognizant Contracting Officer by submitting a full written description of the requested waiver and the reasons.

1.6.21 COMBAT TRAFFICKING IN PERSON.

IAW FAR 52-222-50. Contractor Requirements.

The Contractor shall –

(1) Notify its employees of

(i) The U.S. Government's zero tolerance policy.

(ii) Actions that shall be taken against employees for violations of this policy.

(2) Take appropriate action.

Part II, Trafficking in Persons (TIP)

1. The Contractor has a procedure for notifying employees of TIP and proof of such notification on file via:

i. Training records or

ii. Employee signature

2. Has documented actions on file citing appropriate action to TIP violations.

3. Record of documented violations to date (if any).

4. The Contractor has a procedure for notifying the Contracting Officer if information is received or actions related to TIP are observed.

1.6.22. IAW FAR 39.2: HQIIS shall be compliant with Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973. The Contractor shall ensure all HQIIS applications are accessible to people with disabilities and that current and future requirements to maintain compliance with Section 508 are met.

1.6.23 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. During the phase-in period, the contractor shall at a minimum:

• Recruit, hire and train necessary personnel

• Obtain all required certifications and clearances, including personnel security clearances (if applicable)

• Develop and submit any required deliverable

• Transfer outreach materials, templates, and coordinate with incumbent, if required.

• Provide staffing plan to ensure key personnel and subject matter experts are in place within thirty (30) days of phase in date.

The contractor shall support phase-out activities necessary to transition when the contract reaches the end of its performance period. The contractor shall coordinate the orderly change to a new contractor with the government provided services such that the level and quality of service, including security if applicable, are not degraded, and to exercise its best efforts and cooperate to effect an orderly and efficient transition to a successor. The contractor shall:

• Negotiate in good faith a plan with a successor(s) for determining the nature and extent of phase- in/out services required.

• Adopt a disciplined exit transition methodology to ensure the government receives sufficient data and other relevant information.

• Develop an exit transition timeline 60 days prior to contract expiration.

• Ensure that the government receives equipment.

• Knowledge transfer from incumbent staff to new follow-on contractor staff.

• Exit transition project management.

• Exit transition staffing plan to ensure that the successor has access to key personnel and subject matter experts during relevant periods of the transition.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS: Definitions provided below.

2.1.1. CONTRACT ADMINISTRATOR. The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does not have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the performance work statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the government and subsequently made available to the contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the key personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the contracting officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for federal holidays unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs

PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: No government support be shall provided.

3.2 Facilities: The government shall provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Utilities: The contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The government shall provide access to scanners, fax machines, printers.

3.5 Materials: The government shall provide Standard Operating Procedures and Policies, Common Access Cards (CACs) for all assigned Contractor personnel as specified in this PWS as well as HQ IMCOM access cards.

3.6 Contractor Employees Who Require Access to Government Information Systems: All Contractor employees with access to a Government info system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services. All contractor employees and associated sub-contractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. DoD Cyber Awareness Challenge Training is available at the following website: https://ia.signal.army.mil/DoDIAA/.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: The contractor shall possess and maintain a secret facility clearance from the Defense Security Service. The contractor’s employees, performing work in support of this contract shall have been granted a secret security clearance from the Defense Industrial Security Clearance Office. The DD Form 254, Contract Security Claffication Specification, is provided as attachment.

4.3. Materials. The contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

4.4. Equipment. None.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for the execution of Army missions in all threats and hazards environments by assessing, training, integrating, coordinating, synchronizing, and prioritizing the efforts and resources of the Army Protection Program functions with their associated programs and processes.

5.2. Task Heading.

5.2.1 Mission Assurance (MA) Program Management

5.2.1.1. The Contractor shall assist the government with Criticality Scoring for Calculating Risk, identifying and characterizing hazards and threats; determine specific hazards and threats ranging from natural events, human-caused events, or technologically caused events; and determines additional hazards and threats that may affect personnel, assets, and mission requirements. The contractor shall coach, teach, and mentor installations on Mission Assurance (MA) Program/process to include Mission Decomposition, Identify Task Assets and nominate Task Critical Assets (TCAs) Validate and Submit TCAs, and Nominate and Approve Defense Critical Assets.

5.2.1.2. Contractor shall provide program management services which may include, but are not limited to the following: Develops detailed plans, tasks, milestone dates and schedules to ensure proper sequencing of events and tracking of processes and costs throughout the life cycle of the programs/projects; Reviews programs/projects to determine how they can be accomplished with the least disruption to workers and mission operations and that directions and schedules are accomplished in a timely manner; Participates in regular information planning sessions, maintains productive; interaction with staff, reports on the status and progress of work accomplished to date, and monitors work in progress; Establishes program objectives and units of measure for determining when objectives have been met; Makes recommendations for actions when adjustments or a different course of action is necessary; Drafts guidance and direction regarding program management and reporting; Plans and initiates a comprehensive evaluation system for the review and analysis of proposed costs, program development, and performance;

Participates in meetings with external and internal staff and representatives from staff agencies and industry to determine program status, major milestones, and coordination of each to detect in advance potential slippage or increased costs; and to ascertain appropriate action required to maintain or improve program schedules; Takes actions necessary to correct any identified problem areas; and/or Manages short and long range planning activities that include multi-year work plans that are the products of subordinate organizational projects/programs.

5.2.1.3. Knowledge Management Program Support

5.2.1.4. Contract shall support knowledge management program and coordinate closely with all stakeholders to identify required workflows and processes, and ensure those workflows and processes are integrated into collaboration portal design. Conduct education, training, and outreach on collaboration portals with government and other contractor staff. Provide corrective action plan tracker analysis and report installation compliance to the government.

5.2.1.4.1. Contract shall provide a monthly report communicating program status to stakeholders regarding cost, schedule, and performance. The monthly report will discuss program status, issues, risks, resources, funding, schedule, deliverables, and any corrective action that needs to be taken not later then (NLT) the 10th of the folllwing month.

5.2.1.5. Training Management Support

5.2.1.6. The Contractor shall ensure training development adhere to Army policy as stated in AR 350–1 and AR 350–10. Training development must provide for both initial and recurring (sustainment) training to develop and maintain required Protection capabilities.

5.2.1.7. The Contractor shall coach, teach and mentor on mission-essential task and collective task on which an organization trains to be proficient in its designed capabilities or assigned mission. A mission-essential task list is a tailored group of mission essential tasks to include collective task proficiency rating.

5.2.1.8. The Contractor shall provide training to personnel who could be assigned to or work in an Emergency Operations Center (EOC) the skills necessary to effectively plan for and manage a large-scale incident by applying and implementing an all-hazards, multi-disciplinary, management team approach. The training shall emphasis on the planning, resource, and information management processes. The training shall focus on the key decision-making requirements within the Emergency Operations Center.

5.2.1.9. The Contractor shall provide training on Enhanced Incident Management/Unified Command for All Hazards. Training shall focus on incident management skills, staff responsibilities, and the related situational awareness skills using a computer-driven training simulation designed to create a challenging decision-making environment in an expanding complex incident. The training shall focus on the processes used in an Incident Command Post (ICP) and the key decision-making requirements within that response node. Command and coordination, resource management, and communications & information management shall be emphasized. Students shall learn from the cause and effects of incident decisions while performing in an ICP and responding to a variety of simulated, notional exercises. The training shall use a multi-disciplinary approach to accomplish the training objectives.

5.2.1.10. Protection Assessments

5.2.1.11. The contractor shall assist the government with assessments/evaluations services. The contractor shall identify objectives, design the scenario, create documentation,…