PERFORMANCE WORK STATEMENT Leadership Instructor.pdf

PERFORMANCE WORK STATEMENT

Leadership Instructor U.S. Fish and Wildlife Service, Office of Law Enforcement (OLE)

I. General Information

General/Introduction: This is a non-personal services for a Leadership Instructor. The Leadership Instructor (LI) will independently provide support services to satisfy the overall operational objectives of the U.S. Fish and Wildlife Service/Office of Law Enforcement (OLE). The primary objective is to support OLE, Branch of Training and Inspection (BTI) international training missions. These foreign training missions are in support of counter wildlife trafficking (CWT) law enforcement training missions conducted by Attachés, Special Agents, Wildlife Inspectors and Adjunct Instructors for Africa, Southeast Asia, Europe, Central and South America.

This position will provide leadership and other law enforcement topical area instruction in the law enforcement training programs managed by the BTI. Specifically, this instruction would include Adaptive Leadership and Systems Thinking training in the International Conservation Chiefs Academy (ICCA) offered at a minimum of twice a year, providing continuing leadership education for ICCA Alumni at ICCA Alumni events and virtual environments. Instruction in other basic and advanced training programs offered by BTI to its partners, virtually and in-person both domestically and abroad. BTI FWIP missions take priority over any non FWIP courses that are outside of this scope of work by mutual agreement with BTI Management.

The curriculums provide an overview of various wildlife trafficking investigative topics which are reinforced through field exercises. The curriculums focus on wildlife law enforcement techniques, wildlife investigative procedures and conservation law enforcement leadership. It encourages interaction between instructors and class participants and concentrates on exchange of information and techniques by FWS in combating wildlife trafficking using investigative techniques in the United States. The courses emphasize the importance of developing and maintaining national contacts to exchange intelligence between agencies, this open dialogue throughout these courses provides the opportunity for host nations to gain insights on specific wildlife trafficking problems being faced by the participating countries. The instructors offer techniques and methods available to combat specific wildlife investigative issues. This exchange of intelligence and cooperation on investigations is crucial in combating international wildlife trafficking.

1.2 Place of Performance: The work to be performed under this contract/Order will be located at the U.S. Fish and Wildlife Service, Office of Law Enforcement, Branch of Training and Inspection, Federal Law Enforcement Training Center (FLETC), Glynco, GA; Remote telework is required.

1.3 Type of Contract: This is a Fixed Price contract. NOTE: In the event of uncontrollable occurrences (i.e.

pandemic, natural disaster, defense against attack on the USA, Federal furlough, etc.) affecting completion of this work, the contractor shall only bill for work commensurate with the amount of work completed up to the date and time of the uncontrollable occurrence. Any remaining funds will be de-obligated from the Order without further claim or compensation, including under a Fixed-Price contract/Order.

1.4 Security Requirements: National Agency Check and Inquiries background investigation performed which requires (responsibility of Contract Company or third party entity for single proprietor).

1.4.1 NCIC check

1.4.2 Provide prior background security clearance from previous agency

1.5 Physical Security: As applicable, the Contractor shall be responsible for safeguarding all government equipment, information, files, and property provided for Contractor use for purposes of performing duties required under the contract/Order. At the close of each work period, government facilities, equipment, materials, and files shall be secured.

1.6 Access

1.6.1 Key Control: N/A

1.6.2 Government System Access:

1.7 Special Qualifications: N/A

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference or progress meetings convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), Government/Site Representative (GR/SR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance and/or status of work. At these meetings, the Contracting Officer or its representative (COR/SR) will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems being experienced, if any. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9 Contracting Officer Representative (COR)/Site Representative (SR): The COR/SR will be identified by either separate letter or other form of notification. The COR/SR monitors all technical aspects of the contract and assists in contract administration. The COR/SR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR/SR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR/SR, especially with regard to changes in cost or price, estimates or changes in delivery/performance dates. The COR/SR is not authorized to change any of the terms and conditions of the resulting contract/Order or obligate the Government to any funding changes. The Contractor shall not perform any services or additional services or purchase any supplies or equipment causing an increase in the funded contract value without prior and written consent of the designated Contracting Officer. To do so will be at the Contractor’s own risk and expense with no allowance for equitable adjustment.

1.10 Key Personnel: The follow personnel are considered key personnel by the Government: Contract Manager/Administrator and Project Manager/Supervisor. The Contractor shall provide a contract/project manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between normal business hours.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12 Data Rights (If applicable): The Government has unlimited rights to all documents/material produced under this contract/Order. All documents and materials, to include the source codes of any software, produced under this contract/Order shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.13 Definitions and Acronyms:

1.14.1) DEFINITIONS: [Terms used within the PWS that require further definition].

1.14.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

1.14.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

1.14.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to perform specific technical functions or administrative functions on contracts or orders. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

1.14.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

1.14.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

1.14.1.6 GOVERNMENT/SITE REPRESENTATIVE (GR/SR). An employee of the U.S. Government designated by the contracting officer to act as an authorized local representative in monitoring contractor performance and assisting with specific administrative oversight. This individual has authority to provide limited technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

1.14.1.7 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

1.14.1.8 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

1.14.1.9 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

1.14.1.10 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

1.14.1.11 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

1.14.1.12 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

1.14.1.13 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

1.14.1.14 WORK WEEK. Monday through Friday, unless specified otherwise.

1.14.2) ACRONYMS: NOTE: Acronyms listed below may or may not be applicable under this contract order.

ACOR Alternate Contracting Officer's Representative CFR Code of Federal Regulations CO Contracting Officer CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DOI Department of the Interior FAR Federal Acquisition Regulation FWS Fish and Wildlife Service GIS Geographic Information Systems GPS Global Positioning System GR Government Representative HIPAA Health Insurance Portability and Accountability Act of 1996 JAO Joint Administrative Operations JFTR Joint Federal Travel Regulations MOA Military Operating Area MPH miles per hour MSDS Material Safety Data Sheet NWR National Wildlife Refuge NWRS National Wildlife Refuge System OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program Ref Reference SR Site Representative TE Technical Exhibit US/A United States/of America

II. Background

2.1 This non personal service requirement is for a Leadership Instructor. The contractor will independently provide leadership and other law enforcement topical area instruction in the law enforcement training programs managed by the BTI. Specifically, this instruction would include Adaptive Leadership and Systems Thinking training in the International Conservation Chiefs Academy.

III. Scope

3.1 Objective: Provide leadership instructor to offer techniques and methods available to wildlife enforcement techniques, wildlife investigative procedures and conservation law enforcement leadership.

3.2 Key terms and conditions: All training products will remain the property of the Branch of Training and Inspection and will not be reproduced or shared without the SAC of the Branch of Training permission. The instructor may not retain, after separation, any equipment, work product or training materials produced in support of the WSTP missions.

3.2.1 Key Personnel Clause: The key personnel specified are considered to be essential to work performance. The instructor must submit in writing at least 45 days prior to postponement or cancellation of any specified training mission for inability to perform. The instructor shall notify the SAC of BTI and submit a justification for the diversion or replacement request to alter training missions and the impact on performance under this contract. The instructor shall not divert or otherwise replace key personnel on training missions without the written consent of the SAC of BTI.

3.3 Operational Hours: Work will be performed to satisfy all ICCA missions. Work will be performed to satisfy the Tasks/Services and Deliverables in this Statement of Work excluding federally recognized holidays.

IV. Applicable Directives

4.1 Travel: The contractor will be required to travel to other locations in support of the tasks described in this performance work statement. Prior to incurring any travel expenses, contractor personnel must obtain written authorization from the Project Officer that approves approximate travel, dates, expected duration, origin and destination, purpose, estimated costs and the number and names of personnel traveling.

Contractor is expected to use established GSA domestic and State Department foreign per diem rates.

Contractor expense reports shall be prepared and processed in accordance with the Federal Travel Regulation (FTR).

4.1.1 This position is estimated to have between 2 to 4 ICCAs virtual and/or in-person international training missions per year and 1 to 2 alumni events per year. Each international training mission will be 2-3 weeks in duration in foreign countries. The leadership instructor will be required, or as directed by the SAC of BTI, to travel to each training location. If the course is being conducted virtually through an online platform the contractor will travel to the location the course is being produced from.

4.1.2 The instructor will be required to travel domestically to BTI on as needed basis. Additional international training missions will be assigned as needed and at the availability of the instructor

4.2 OSHA (as applicable)

V. Specific Tasks

5.1 Annually, the LI shall provide up to two three-day training courses virtually or in-person at the National Conservation Training Center to train 12 to 15 prospective Adaptive Leadership/Systems Thinking Peer Group Coaches selected by the USFWS Office of Law Enforcement BTI.

5.2 Between 1-30 days in advance of the start of each ICCA, the LI shall minimally provide a 1.5 day Adaptive Leadership/Systems Thinking Peer Group Coach training course virtually or in-person at the National Conservation Training Center to train those who will be coaches in the upcoming ICCA.

5.3 The LI will enhance international efforts to combat illegal wildlife trafficking by facilitating courses designed to achieve the following outcomes in alignment with the major goals of the International Conservation Chiefs Academy:

To enhance shared understanding of the challenges associated with combatting global wildlife trafficking.

To enhance international collaboration in combatting wildlife trafficking by building enduring transnational relationships.

To provide ICCA participants the knowledge needed to apply the Adaptive Leadership and Systems Thinking frameworks to diagnose and generate interventions in response to the adaptive challenges and technical problems confronting them in combatting wildlife trafficking.

5.4 The following is a summary of conditions that would be happening one year from now as evidence of success:

1. Responsiveness: Transnational relationships are developed such that when one ICCA members calls another, the call is considered among highest priority and put forth all efforts possible to follow through requests in a timely manner.

2. Convening of the ICCA Alumni: Alumni recognize the benefits of partnering with USFWS attaches’ around the world as the framework for mobilizing and sustaining the network. Virtual and/or in-person multi-national meetings with Alumni would be taking place.

3. Information sharing across borders: Trusting relationships between Alumni will result in sharing important information in a timely manner so it could be acted upon quickly and lead to apprehending wildlife traffickers.

4. Increased Adaptive Leadership Capacity: Alumni would be incorporating adaptive leadership practices into their management style.

5. Regional Networks: Through regional USFWS attaché’s, affiliations would be created to develop shared understanding of challenges unique to regions and devise adaptive regional approaches to these challenges.

6. Anti-Corruption Efforts: Efforts would be undertaken to recognize corrupt challenges and adaptive solutions to change the cultural artifacts that enable the conditions to persist were corruptive influences can undermine efforts to combat wildlife trafficking.

7. Continuous Learning on Adaptive Leadership: Alumni would have access to continuous learning opportunities through virtual and/or in-person training, coaching and collaborative learning experiences.

8. Synergistic Efforts: The Alumni network would engage in continuous collective social learning by sharing publicly what they are individually learning. “Knowing alone” is not enough.

9. Everyone is a coach to someone: ICCA network members would be provided virtual and in-person venues to use their knowledge to coach each other. “He/she who is taught must teach others, so the work is sustained beyond this generation”

10. Increased Involvement of Women: More women would become involved in the network and academy.

11. The network would be enduring. While Alumni will change jobs and come and go, there will be a critical mass and force of attraction that keeps people engaged and the network strong.

5.5 Provide leadership and other law enforcement topical instruction in the law enforcement training programs managed by the BTI. Specifically, this would include Adaptive Leadership, Systems Thinking and Design Thinking instruction and would also include instruction in the other basic and advanced training programs that are offered to the USFWS staff and its partners.

5.6 Utilize good judgment and make decisions that are in the best interest of the mission, USFWS and BTI in order to accomplish the proposed job.

VI. Work time/hours of duty

6.1 Work will be performed to satisfy the Tasks/Services and Deliverables in this Performance Work Statement excluding federally recognized holidays.

6.2 Hours of Operation: Hours is arranged with the COR in respects to the training curriculum. Work shall not be performed when the Government facility is closed due to local or national emergencies, administrative closings, furloughs, or similar Government directed facility closings. The Contractor will not be reimbursed or otherwise paid when the Government facility is closed for the aforementioned (but not limited to) reasons, unless an exception exists as determined by the Contracting Officer/Government. The Contractor must maintain an adequate workforce at all times for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the aforementioned reasons. When hiring Contractor personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

VII. Supplies, Materials, Equipment, Facilities, and Utilities

NOTE: As a Government agency dedicated to “working with others to conserve, protect and enhance fish, wildlife, and plants and their habitats for the continuing benefit of the American people,” the FWS strives to incorporate the most ecologically sound and environmentally beneficial technologies, materials, and practices into all aspects of planning and operations. To help achieve this mission and meet Executive Orders (EOs) and DOI planning requirements, the FWS has implemented strategies to reduce the environmental impacts associated with procurement, lease acquisition, waste prevention and recycling, facility design, construction, operation and management, contracting and permitted commercial visitor services. These strategies have been collectively referred to as the USFWS’s Green Procurement and Waste Prevention & Recycling Program (Greening Program) and are a part of the FWS’s overall approach to environmental management.

7.1 Government-Furnished Property and Services: The Government will provide the Contractor with the following items:

7.1.1) Services/Supply: none 7.1.2) Facilities: none

7.1.3) Utilities: none

7.14) Equipment: The Government will provide contractor personnel with PIV Smart Card, and computer with access to the virtual private network (VPN).

7.1.5) Materials: none

VIII. Supervision

8.1 In order to ensure performance and accomplishment of the work as outlined herein, the Contractor shall provide adequate and competent supervision at all times for all work to be accomplished by the Contractor’s employees. When contract work is in progress, supervisory personnel shall be available at all times to receive and/or approve documents, notices, reports, or requests from the CO/COR/SR or other authorized individuals.

At no time shall Government representatives direct or supervise the activities of the Contractor’s employees.

8.2 On-site Supervision: N/A.

8.3. Supervisory Responsibilities: Supervisory responsibilities shall include, but shall not be limited to, the following:

8.3.1) Provide an adequate labor force; this includes the immediate replacement of personnel dismissed for cause or leaving employment of their own volition. The requirement shall not be made the basis of any claim for compensation or damages against the USA or any of its officers or agents.

8.3.2) Ensure that Contractor personnel are properly trained to perform their assigned work in a proper, safe, and efficient manner, and ensuring that the proper supplies, materials, and equipment are on hand.

8.3.3) Take action to prevent general carelessness by employees and/or abuse of facilities, equipment, files, and/or systems.

8.3.4) Establish an effective and comprehensive safety program as applicable.

8.3.5) Indoctrinate employees to report fire, hazardous conditions, maintenance deficiencies, and graffiti as applicable.

8.3.6) continually ensure that the conduct of the Contractor’s employees reflects favorably upon the Contractor’s and FWS organization(s). If applicable, supervisory personnel are responsible for ensuring that employees fully support and participate in the energy-conservation program within the facilities. Use lights or other energy-consuming equipment only in areas where and when work is actually being performed. Secure lights and other equipment when not in use or needed.

IX. Contractor Personnel Qualifications

9.1 Prior USFWS ICCA Adaptive Leadership Coaches Training

9.2 Prior USFWS leadership instructional training experience in Adaptive Leadership and Systems Thinking required for the ICCA

9.3 Prior law enforcement experience

9.4 Prior USFWS law enforcement training experience

9.5 Prior USFWS curriculum design, development, implementation and revision experience

9.6 Knowledge of fax machines, printers, copy machines, computers, etc.

9.7 Proficiency in Microsoft Office software programs, i.e., Excel, Word, etc.

X. Deliverables/Performance Requirement

10.1 Produce training curriculum for each ICCA mission

10.2 Complete a training plan for each ICCA mission

10.3 Produce lesson plans for each ICCA course

10.4 Coordinate with Adjunct Instructors for each ICCA mission

10.5 Provide Adaptive Leadership, Systems Thinking and other law enforcement training managed by the BTI