Amendment 2.doc

RFP No. PBGC01-RP-09-0018

Amendment 2 June 8, 2009

1. The purpose of this Amendment is to add information to Section M-2, Evaluation Factors for Award, Factor 4.- Management Approach, Subfactors 4.3 and 4.5.

2. This Amendment also adds the PBGC Directive Number IM 10-3 – Protecting Sensitive Information as Attachment 4; and

3. Adds Department of Labor Wage Determinations for Pueblo, Colorado

Under Section M-2, Factor 4, Subfactor 4.3, add the following

Subfactor 4.3: Offerors need not submit resumes of non-key personnel, however the resumes must be available 30 days after contract award to ensure all staff members meet the requirements in Section H.

Subfactor 4.5: Add the following

The offeror shall provide a staffing plan that depicits how the staff will be aligned organizationally. The staffing plan will be evaluated based on the following factors:

(1) Supervisor to staff ratio (to include Team Leaders)

(2) Office support staff to staff ratio

(3) Reasonableness of staffing to plan as compared to the existing staffing and inventory presented in attachment 3.

See attached change page.

provide the Government with a high level of confidence of successful delivery within the required schedule. Subfactor 3.2 - The offeror’s proposal must clearly outline how they meet or will meet each of the tasks outlined in the Work Statement (WS), Sections C.22 through C.31, and associated deliverables in Section C.

Factor 4 -MANGEMENT APPROACH:

Subfactor 4.1 The offeror must demonstrate their approach to effectively manage assignments and projects to those required by this solicitation; to ensure delivery of high-quality and timely work products. The offeror shall provide describe the following:

· Subfactor 4.2 Offeror shall submit a Quality Control Plan (QCP) that details how they intend to monitor, inspect, and correct deficiencies for requirements of the WS in order to minimize error rates and rework. The contractor shall also describe methods that will be put into place to reduce and eliminate overpayments to participants that result from errors that are within the contractor’s control (e.g. not applying plan provisions to reduce a participant’s benefit timely). The PBGC shall incorporate the Awardee’s QCP in the contract that will result from this solicitation. (Note: The QCP can be submitted as a separate attachment.)

· Subfactor 4.3 The policies and procedures describing the methods used to ensure that staff meet the education and work experience requirements defined in Section H. Offerors need not submit resumes of non-key personnel, however the resumes must be available 30 days after contract award to ensure all staff members meet the requirements in Section H.

Subfactor 4.4 The offeror’s proposed mechanisms for hiring and retaining staff during periods of increased workloads as well as the contractor’s ability to reduce staff based on workload levels.

Subfactor 4.5 The offeror shall provide their staffing plan to meet the existing case inventory levels as provided in Attachment #3. The staffing plan shall also indicate supervisor to staff ratios and administrative support staff ratios compared to overall staff. The offeror shall also describe their approach for providing additional/back-up personnel and cross training during the contract term.

The offeror shall provide a staffing plan that depicits how the staff will be aligned organizationally. The staffing plan will be evaluated based on the following factors:

(1) Supervisor to staff ratio (to include Team Leaders)

(2) Office support staff to staff ratio

(3) Reasonableness of staffing to plan as compared to the existing staffing and inventory presented in attachment 3.

· Subfactor 4.6 The offeror shall describe how they intend to respond quickly to problems and program changes. The offeror shall also describe how they will manage the performance of any proposed subcontractors.