P01- SOW.docx

STATEMENT OF WORK (SOW)

ITEM INFORMATION

1.) Background: San Francisco VA Medical Center has ceramic tiled flooring and walls in the public restrooms throughout its campus. Due to heavy traffic and use, many areas with ceramic tiled flooring and grout are in emergency need for routine sanitizing, sealant maintenance and restoration. This service is deemed essential to Environmental Management Services (EMS) to keep these high traffic flooring areas properly sanitized and in best visual condition.

2.) Scope: Contractor shall furnish to the Government all labor, supervision, supplies, tools and equipment, travel and services necessary to prepare and apply protective sealant to approximately 24,036 square feet (ft2) of tile and grout. The contractor shall also supply quarterly maintenance services for 145,624 (ft2). This refers to the tile flooring, to include the immediate 4 inches of ceramic tile from the floor up the wall. Restorative, as requested, to maintain a ‘like new’ appearance of the ceramic tiled flooring and grout. All surfaces must be free of dirt, debris, odors and stains. Missing grout shall be replaced and match in both color and texture. The Contractor IS NOT required to repair loose or broken tiles. The contractor shall ONLY use a product for daily disinfecting that is on the EPA’s List-N, products with Emerging Viral Pathogens and Human Coronavirus claims for use against SARS-CoV-2.

Square footage includes all public, patient, and staff bathrooms in the following areas:

Buildings 1, 3, 5, 7, 8, 9, 10, 13, 200, 200D, 203, 208, 210 3.) Specific Tasks:

Installation of sealant to ceramic tiled flooring and grout, as requested. Task includes all services necessary to clean and prepare flooring for maintenance services.

Restoration maintenance services of the tiled flooring and grout to maintain a “like new” appearance and the integrity of the floor finish, as requested.

Deep cleaning and sanitizing. Daily deep cleaning and application of Bioesque Botanical Disinfectant Coating Removal. Existing Polymer coatings will be removed using Durable Coating Remover (DCR). 100% of existing coatings must be removed to achieve bonding with new coating. Coating will be stripped and removed on an as-needed basis.

Grout Restoration/Color Seal:

Grout lines will be chemically and mechanically cleaned using a specialized cleaner that is specifically targeted to profile grout surface, creating an anchor pattern for optimized bonding.

The grout lines are to be color sealed with “Channel Changer” to achieve consistency in appearance. A clear water flood rinse shall be applied to the floor and the residue removed by suction. Color selection of grout has already been made by Environmental Management Service (EMS) Leadership.

Grout preparation products shall be comprised of organic and inorganic scale removing, suspending agents, penetrating detergents, water soluble solvents, compounds, viscosity control agents and odor suppressants. It shall remove embedded soils, dissolve micro-scale and mineral deposits, neutralize iron, rust, and urine stains without attacking the substrate or excessive dissolving cementation, grout or mortar joints, or having a deleterious effect on metal, fiberglass, porcelain or ceramic fixtures.

The grout preparations shall promote maximum contact time and applicator control of the process and reduce contact hazards to a minimum. The grout prep shall leave no residue, chalk or grit when properly rinsed. A clear water flood rinse shall be applied to the floor and the residue removed by suction.

The rinse-aide shall be removed by suction and the flooring is to be completely dried by means of mechanically generated airflow. Any excess grout or color seal must be removed to provide clean, uniform appearance of grout. The color sealing process of faded grout allows for elimination of porosity, allowing easier future maintenance and removal of bacterial and viral infections.

f. Missing Grout:

i. Any missing grout shall be replaced with Channel Changer Grout Replacement. The grout shall match in both color and texture. Contractor will be responsible to restore the integrity of tile & grout on vertical wall surfaces.

g. Coating:

h. Downtime:

i. All restrooms must be available for foot traffic every morning by 6 am.

Warranty

i. Service and process must carry a 5-year warranty that covers excessive wear, yellowing and delamination.

j. Maintenance Service Requirements

The contractor shall provide ongoing maintenance services that assure a like-new appearance to the treated surfaces at all times All grout lines will be clean and uniform in appearance and free of dirt and debris. The condition of the sealant shall be maintained at all times to provide best visual appearance Contractor shall provide EMS staff with scheduled routine for deep cleaning and touch point sanitizing Reporting systems are to be electronic barcoding tools with time stamped verification of service to each area Reports are delivered weekly to COR Cleaning training will also be issued to EMS and any other necessary contractor using or servicing same areas

k. Consulting Services

Contractor shall provide ongoing consultation on the state of each serviced area Contractor shall assist in improving EMS performance, developing strategies and scheduling necessary actions to ensure top performance of treated areas. Contractor shall asses and provide rapid response solutions against the spread of COVID-19 The contractor shall know the status of each area and offer advice and expertise to EMS to help their performance in terms of floor cleaning operations, routine and strategy

5.) Security Requirements: Contractor employees will need to be badged 6.) Place of Performance: San Francisco VA Medical Center image1.png