OTAP_563-26_final__Proposal_I__II__III_sections_RLS_Team.pdf

RESPONSE TO SOLICITATION SRC0000029839 – 563-26 OHIO TECHNICAL ASSISTANCE PROGRAM (OTAP)

I. DESCRIPTION OF PROPOSER

Name: RLS & Associates, Inc. Address: 3131 South Dixie Highway, Suite 545, Dayton OH 45439 Contact Person: Robbie L. Sarles, President Contact Person Email Address: rlsasc@rlsandassoc.com Contact Person Phone Number: (937)299-5007 State DOT Clients Served: Arizona, California, Colorado, Georgia, Illinois, Indiana,, Louisiana, Maine, Massachusetts, Minnesota, Nebraska (sub to HDR), Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. Other Major Clients Served: FTA CORTAP; Small Business Innovation Research (SBIR); Transportation Learning Center; Community Transportation Association of America; FTA Planning and Environmental and Planning Support (sub to Cambridge Systematics) Is this Firm a certified DBE in Ohio? Yes, with the Ohio Department of Transportation

Name: Schweiger Consulting Address: 11 Vale View Rd. Wakefield, MA 01880 Contact Person: Carol Schweiger, President Contact Person Email Address: carol@tech4transit.com Contact Person Phone Number: (781)424-2208 State DOT Clients Served: Maine, Massachusetts, Mississippi, New Hampshire, New Mexico, Ohio, and Vermont Other Major Clients Served:

FHWA, FTA, SMART Detroit, NADTC, NCMM Is this Firm a certified DBE in Ohio? No

Name: Unicorn Consulting Services Address: 3000 Atrium Way, Suite 200, Mount Laurel, NJ 08054 Contact Person: Tamara Nicholson Contact Person Email Address: tamara@unicorn-consultants.com Contact Person Phone Number: (609)868-9868 State DOT Clients Served: Ohio, New Hampshire Other Major Clients Served: FTA Federal Oversight Support Services, Delaware River Port Authority, Southeastern Pennsylvania Transit Authority Is this Firm a certified DBE in Ohio? Yes, with the Ohio Department of Transportation

Name: AECOM Address: 277 W. Nationwide Blvd. Columbus OH 43215 Contact Person: Lauren Lynch, Transit Planner Contact Person Email Address: lauren.lynch@aecom.com Contact Person Phone Number: (612)399-6764 State DOT Clients Served:

North Carolina, Georgia, Massachusetts , Maine Other Major Clients Served: COTA, NCHRP, Minnesota Center for Applied Transit Technology Is this Firm a certified DBE in Ohio? No

II. UNDERSTANDING OF THE SCOPE OF WORK

RLS understands that the successful firm or team of firms will be required to perform a variety of technical assistance services through ODOT-determined task orders. RLS also understands that task orders will cover a broad range of services from conducting FTA/ODOT regulatory compliance reviews and assisting with resolution of those issues to the development and/or analysis of multiple transit service alternatives; from developing service operations plans, managing facilities/transit center projects; and, from the development and presentation of training and workshops to the development of instructional manuals and handbooks. Tasks could also include addressing a variety of management, technical, financial, and operating issues that are time sensitive. RLS has been performing task order work for ODOT as well as other state departments of transportation across the country for more than three decades and fully understands the importance of this project to the continued success of Ohio’s transportation network.

SECTION II.A--EXHIBIT I: COMPLETED CHECKLIST

☒ Statewide HHS Services Transportation Coordination efforts w/other state agencies within the State of Ohio ☒ FTA Regulatory Reviews 🞎🞎 Maintenance facility/transit center review (Preliminary Engineering to Final Design) ☒ Construction Management ☒ Rural Transit Program (Section 5311) ☒ Seniors & Individuals with Disabilities Program (Section 5310) ☒ Urbanized Area Transit Program (Section 5307) ☒ Civil Rights (Title VI, DBE, EEO) ☒ Americans with Disabilities Act ☒ FMCSA Requirements ☒ FTA Drug & Alcohol Regulations Implementation ☒ Third Party Contracting/Procurement ☒ Buy America Requirements mailto:rlsasc@rlsandassoc.com mailto:carol@tech4transit.com mailto:tamara@unicorn-consultants.com mailto:lauren.lynch@aecom.com

☒ Transit Operations Planning ☒ Emergency Preparedness Planning ☒ Financial Management for ODOT Subrecipients ☒ Charter Bus Regulations ☒ National Transit Database ☒ Scheduling & Dispatching Software ☒ Locally Developed-Coordinated Public Transit-Human Services Transportation Plan ☒ Communications Systems/AVL 🞎🞎 Marketing and Web Site Development (transit specific) 🞎🞎 Transit Vehicle and Equipment Specifications 🞎🞎 Vehicle Maintenance Management ☒ Service Performance Evaluations ☒ Asset Management (e.g.: Transit Asset Management Plan) ☒ ITS Procurement ☒ Training Programs (Passenger Assistance, Def. Driving, D&A, Civil Rights, Procurement, Financial Mgmt., etc.)

☒ National Environmental Policy Act (NEPA) Review with FTA Requirements ☒ Subrecipient Compliance Reviews ☒ Projects dedicated to state agency collaboration regarding Human Service Transportation

SECTION II.B WORK PLAN

Topic Area: Statewide Health and Human Services Transportation Coordination Efforts with Other State Agencies Within Ohio Firm to Perform the Work: RLS Past Project: 1) Client: Ohio DOT Project Name: Statewide PT-HS Transportation Policy Implementation (Mobility Ohio) Description: (2016-Current; R. Sarles, J. Schafer, C. Campoll, R. Garrity, L. Brown, R. Lovins, M.

Matheny) RLS has worked over the last eight years with 14 state agencies, including lead agency ODOT, in this groundbreaking project to increase mobility access to transportation for all Ohioans and significantly change how human service transportation is coordinated and funded in Ohio; implementation of the coordination pilot region SEAT is underway. RLS is currently working with Eastgate Regional Council of Governments to update the Mahoning and Trumbull Counties transportation coordination plan. In 2022, RLS developed the ODOT Mobility Management Coordinated Plan Guidance Manual.

Firm to Perform the Work: RLS; AECOM Past Project: 2) Client: Maine DHHS Project Name: Maine DHHS Transportation Program Evaluation Description: (2020; L. Brown, C. Campoll, R. Sarles, J. Schafer) RLS with subconsultant AECOM evaluated four of the Department’s transportation services including NET, Waiver Program’s use of NET, Waiver Transportation program, and the Child Welfare Transportation Program. Combined, these four programs provide 2.5m trips per year serving 55,000 Maine residents. The evaluation included an assessment of the program administration with the goal of identifying new strategies for improving efficiency and service quality. Past Project: 3) Client: Tennessee DOT Office of Mobility and Accessible Transportation (OMAT) Description: (2020 to present; L. Brown, M. Matheny, C. Campoll, J. Schafer, J. Black) Under the direction of TDOT, RLS developed the strategic plan for the newly developed OMAT office. RLS continues to update the plan and assist OMAT with determining unmet transportation needs and opportunities to facilitate transportation services among multiple state human service agencies through the development of coordination strategies and education. Staff to Lead/Perform Work and Their Availability:

L. Brown, 35%; J. Schafer, 30%; C. Campoll, 35%; M. Matheny, 25%, J. Black, 25%, AECOM - Jill Cahoon 25%, Cole Pouliot, 25%, Krystal Oldread, 30%

Topic Area: FTA Regulatory Reviews Firm to Perform the Work: RLS Past Project: 4) Client: Federal Transit Administration (FTA) Project Name: CORTAP Reviews, Quality Assurance, and Corrective Action Description: (2019-Current; R. Sarles, R. Garrity, M. Bussey, A. Eldelman, T. Bender, R.

Boylston, J. Schafer) RLS an ongoing FTA contractor for FTA’s Comprehensive Oversight Review and Technical Assistance Program (CORTAP). RLS conducts comprehensive grantee compliance reviews, from the MTA in New York City, which is the largest public transit authority in the United States to Access Services the largest paratransit system in the United States to grantees in FTA Region 9 including multiple rail systems and large urban systems such as Las Vegas, Phoenix, San Diego, and Bay Area Rapid Transit. Each detailed review covers 21 areas, from Legal and Financial Capacity to Project Management, TAM, Procurement, and Title VI/DBE/ADA and Complementary Paratransit.

Firm to Perform the Work: RLS Past Project: 5) Client: Oregon DOT Project Name: FTA Program Compliance Support Services Description: (2012-Current; R. Sarles, S. Oswald, R. Garrity, M. Bussey, J. Schafer, D. Green, R. Boylston, A. Eldelman, T. Bender, R.

Walker) As part of its ODOT task order contract, RLS is providing staff support and compliance technical assistance. RLS uses a risk-management approach to identify areas of concern, e.g., weaknesses in cash management, misspent funds, misallocation of expenses to grants, problems with internal controls, non-compliance with program requirements, and program weaknesses that may result in inefficiencies, lack of compliance, etc. RLS provides a report of findings to be remediated by the subrecipient within an allotted time. The review identifies best practices and operational/managerial efficiencies that would benefit the subrecipient if implemented. Staff to Lead/Perform Work and Their Availability: A. Eldelman, 35%; S. Oswald, 35%; C. Glover, 10%, D. Green, 30%; T. Bender, 20%; M. Bussey, 15 %; R. Garrity, 10%; J. Schafer; 15%, A. Coughlin, 15%, R. Boyleston,10%.

Topic Area: Construction Management Firm to Perform the Work: Unicorn Consulting Solutions; RLS Past Project: 6) Client: Ohio Department of Transportation Project Name: Section 5311 Facility Project Technical Assistance Description: (2022-Current; T. Nicholson, J. Schafer, R. Lovins) As a subconsultant to RLS, Unicorn was contracted to support the FTA environmental review process for a program of nine transit facility projects seeking FTA 5311 funding. Work performed included; review of the project scope, schedule, budget, and purpose as noted in each subrecipient grant application, and provide opinion on the feasibility of each project to move forward with requesting federal funding, Coordinating with ODOT, its subrecipient agencies, and the FTA to collect and deliver the necessary information for the FTA environmental review process. Develop and submit Class of Action determination requests to FTA for approval, and providing strategic direction to ODOT and subrecipients regarding federal requirements and mitigation options regarding issues that arise. Past Project: 7) Client: NHDOT Project Name: SCS Facility Support and Management Description:

(2021-Current); T. Nicholson, J. Schafer) As a subcontractor to RLS, Unicorn is providing project development technical assistance and guidance for development the RFP for facility design and construction and the development of a project management plan.

Unicorn oversaw project development and management for NHDOT to ensure compliance with FTA regulations. RLS staff is providing project support to Unicorn as needed for this project. Staff to Lead/Perform Work and Their Availability: T. Nicholson, 80%; RLS: J. Schafer, 10%, A. Coughlin, 10%

Topic Area: Rural Transit Program (Section 5311) Firm to Perform the Work: RLS Past Project: 8) Client: Ohio Department of Transportation (ODOT) Project Name: Staff Support for Section 5311 Program Description: (2014-Current; R. Sarles, J. Schafer, C. Campoll, D. Green) RLS provides remote and on-site as needed staff support to the ODOT Office of Transit to provide technical assistance to ODOT’s staff and Section 5311 subrecipients to support Office of Transit staff. RLS and ODOT develop specific assignments and schedules to ensure each assigned transit system receives the level of support required to ensure on-going, compliant, day-to-day transit services, including, but not limited to such areas as financial and operating, grant application/invoice preparation, data collection/reporting, performance measures, etc. Other RLS tasks include but are not limited to comprehensive invoice review, funds audits, grants closeouts, Programs of Projects and budgets, the annual grant proposal process and application review assistance, financial management, procurement, cost allocation and in-kind contributions plans, third party contracting, capital and operating plans, 5339 vehicle grants management, and review of annual subrecipient financial audit reports.

Past Project: 9) Client: Ohio Department of Transportation Project Name: Rural Circuit Rider Services Description: (2000-Current J.

Schafer; C. Campoll) RLS has provided on demand Rural Circuit Rider Services to ODOT for more than two decades. This program was originally designed in 2000 as an extension of the ODOT staff to provide on-site, one-on-one technical assistance primarily to newly formed transit systems and systems with identified performance issues. ODOT felt its already stretched thin staff could not be stretched further to provide what was often daily assistance that these transit managers needed. The Circuit Rider serves as an important connection between ODOT and the transit systems to strengthen administrative and operating practices, evaluate, enhance and improve services, and identify, document, and solve administrative and operating issues before they become an obstacle or threat to maintaining valuable transit services. Many times, ODOT has sent in the Circuit Rider to serve as interim transit manager while diagnosing and solving critical transit issues, including labor disputes, financial concerns, and operating problems. Today, Circuit Rider services have returned to its roots by assisting new and struggling Section 5311 systems in Ohio with start-up and re-organization assistance ranging from policy and procedure development to marketing and compliance. Staff to Lead/Perform Work and Their Availability: R. Sarles, 5%; J. Schafer, 50%; C. Campoll, 30%; D. Green, 100%; A. Coughlin, 15%

Topic Area: Seniors & Individuals with Disabilities Program (Section 5310) Firm to Perform the Work: RLS Past Project: 10) Client: Ohio DOT Project Name: Project Name: Section 5310 & Mobility Management (MM)Support Description: (2020-Current, D. Green, J. Schafer, C. Campoll) RLS provides technical assistance and support to ODOT Office of Transit staff in the administration and oversight of the Section 5310 Program and their Section 5310 subrecipients. RLS processes invoices, as assigned, attends monthly and regional meetings, and provides outreach and support to ODOT’s 5310 providers and Mobility Managers, as needed.

Past Project: 11) Client: Tennessee DOT Project Name: Strategic Plan for the Office of Mobility and Accessible Transportation (OMAT) Description: (2020-Current, L. Brown, M. Matheny, J. Schafer, C. Campoll) RLS developed a five-year strategic plan to establish the goals and objectives of the newly formed OMAT. The development of the plan involved extensive outreach and engagement efforts with TDOT’s Section 5310 and 5310 providers, a state Mobility Working Committee comprised of state agency and social service leaders, Mobility Managers, the state NEMT broker, as well as seniors and individuals with a disability.

The plan was presented to an approved by the Tennessee State Legislature. Staff to Lead/Perform Work and Their Availability: D.

Green 40%; M. Matheny, 20%, J. Schafer 25%, C. Campoll, 10%

Topic Area: Urbanized Area Transit Program (Section 5307) Firm to Perform the Work: RLS Past Project: 12) Client: Indianapolis MPO Project Name: Indianapolis MPO Section 5307/5311 Split Description: (2020; RLS; C. Campoll; L. Brown; J Schafer) with sub, American Structurepoint, RLS reviewed the current allocation methods for FTA Sections 5307 and 5339 funding in the Indianapolis urbanized area and recommended a funding split methodology among area operators. RLS developed and compared trip reporting methodologies for all transit operators in the urbanized area; developed future scenarios for population and urbanized area boundary changes and evaluated the impact on funding; and, compared scenarios for redefining how FTA Sections 5311 and 5307 funding is split and the impact each scenario would have on the individual transit agencies and the region’s service as a whole. RLS also proposed scenarios for new administrative structures for FTA funding in the urbanized area, and evaluated each for impacts on procurement and matching requirements. The project final report included an implementation timeline for transitioning four suburban counties from the INDOT Section 5311 program to participation as subrecipients of Section 5307 funding. Past Project: 13) Client: Richland County Transit Board Project Name: Richland County 10-Year Transit Development Plan Description: (2022-2024; C. Campoll; L.

Brown; M. Matheny) RLS developed the 10-Year TDP for Richland County Transit, outlining a phased approach to near- and mid-term service redesigns and expansions, and a framework for long-term service changes following an evaluation of the near-and mid-term recommendations. RLS also conducted a SWOT analysis of RCT’s organizational structure and a board/leadership workshop on vision and mission. Lastly, RLS provided support to RCT in the procurements of new dispatch and vehicle location technology and transit management services. Staff to Lead/Perform Work and Their Availability: RLS: C. Campoll, 30%; L. Brown, 25%; M. Matheny, 20%; R. Boylston,5%; J. Schafer, 5%; J Black, 20%

Topic Area: Civil Rights (Title VI, DBE, EEO) Firm to Perform the Work: RLS Past Project: 14) Client: NH DOT Project Name: DBE Plan Update Description: (2020-2021; M.

Bussey and C. Campoll) RLS reviewed the NHDOT FTA DBE Goal & Methodology FFY2020-2022 Plan and tailored the DBE goal. RLS deliverables included: the updated NHDOT FTA Goals & Methodology Plan FFY2020-2022, and supportive documentation such as the bidders list and DBE goal weighted spreadsheet.

Past Project: 15) Client: Indiana DOT Project Name: INDOT and Section 5310/5311 Title VI Plan Development. Description: (2022- Current; M. Bussey, V. Warner, J. Schafer) RLS updated the INDOT Title VI plan, developed an FTA compliant Title VI plan template for Section 5310 and 5311 subrecipients, and provided technical assistance to subrecipients from plan development to board adoption. The assistance included training that gave participants an understanding of Title VI of the Civil Rights Act of 1964 applicable requirements for public transit systems and an understanding of Title II and ADA protections in state and local governments. Past Project: 16) Wyoming DOT, Section 5311 Title VI Plan Development Description: (2024; M. Bussey and A.

Eldelman) RLS assisted the DOT and 22 subrecipients with the development and approval of Title VI plans. Staff to Lead/Perform Work and Their Availability: M. Bussey, 15%; C. Campoll, 10%; J. Schafer, 15%; L. Brown, 10%; J. Black, 25%, T. Bender, 15%, A.

Eldelman, 20%.

Topic Area: Americans with Disabilities Act (ADA) Firm to Perform the Work: RLS Past Project: 17) Client: FTA Project Name: Access Services Triennial Compliance Review Description: (2025-Current); R. Sarles, M. Bussey, R. Garrity, A. Edelman, T. Bender) Under contract to FTA RLS is conducting a comprehensive compliance review for Access Services, the largest paratransit provider in the United States. The in-depth regulatory review will evaluate ADA compliance and provide resources as necessary. Past Project: 18) Client: Maine DOT Project Name: ADA Policy Compliance Technical Assistance Description: (2021; M. Bussey; J. Schafer) At the direction of the DOT, Mr.

Bussey and Ms. Schafer assisted WMTS with ADA compliance and updates to their paratransit plan and eligibility process. Staff to Lead/Perform Work and Their Availability: M. Bussey, 25%; J. Schafer, 15%; R. Garrity, 5%; T. Bender, 15%, A. Eldelman 15%

Topic Area: FMCSA Requirements Firm to Perform the Work: RLS Past Project: 19) Client: Ohio DOT Project Name: FMCSA Regulations and Interstate Travel Impact on Public Transit Description: (2021; R. Garrity) R. Garrity covered FMCSA regulations governing the provision of interstate transportation and its impact on public transportation, this course provided a history of the FMCSA and the provision of interstate transportation as part of a public transportation system, the issues faced by public transit systems in the provision of interstate transportation, and the guidelines for achieving and maintaining compliance with the regulations. Past Project: 20) Client: WV DOT. Project Name: FMCSA Whitepaper Description: (2025; J. Schafer, R. Garrity) RLS developed a comprehensive whitepaper to assist the DOT and subrecipients with understanding the impact of FMCSA regulations on public transit and the registration process. Staff to Lead/Perform Work and Their Availability: R. Garrity, 10/%, J. Schafer 15%

Topic Area: FTA Drug & Alcohol Regulations Implementation Firm to Perform the Work: RLS Past Project: 21) Client: New York State DOT Project Name: Drug & Alcohol Program Testing Oversight Services Description: (2018-Current; R. Sarles, S. Oswald, R. Parish) RLS is providing an array of services to NYSDOT to ensure that each of its 53 subrecipients is in compliance with all appliable Federal D&A regulations. This includes program oversight reviews, program training, annual MIS reporting, audit assistance, and reporting. Past Project: 22) Client: Ohio DOT

Project Name: Drug & Alcohol Technical Assistance Reviews & Training Description: (2017-Current; S. Oswald; C.Geigel Cruz; R.

Parish; E. Rubio) RLS provides a comprehensive program of compliance and training for ODOT’s subrecipients. Training topics include but are not limited to Reasonable Suspicion Determination and Drug and alcohol Program Management. Regarding compliance, RLS conducts D&A TARs and compliance reviews on a schedule determined mutually by RLS and ODOT. RLS reviewers conduct a desk review of each subrecipient’s current D&A policy, service agent information and any other supplemental information. On-site reviews consist of a D&A program management review, including a records review, and reviews of BATs, collection sites, and MROs, as necessary. Staff to Lead/Perform Work and Their Availability: S. Oswald, 35%; C. Geigel-Curz 40%, E. Rubio, 20% R. Parish, 10%

Topic Area: Third Party Contracting/Procurement Firm to Perform the Work: RLS Past Project: 23) Client: Tennessee DOT Project Name: DOT Procurement Assistance Description:

(2022-Current; A. Crossin, R. Garrity) RLS is providing direct assistance to TDOT for the development of a simplified procurement oversight system and review of subrecipient procurement packets. The development includes a DOT specific webpage with video tutorials on procurement requirements and how to complete the forms. RLS reviews each procurement packet for completeness and works with the DOT and subrecipients to achieve FTA procurement compliance. System Program Manual including Procurement and Contracting chapter. Staff to Lead/Perform Work and Their Availability: A. Crossin, 35%, 35%. R.

Garrity, 10%, A. Coughlin 10%

Topic Area: Buy America Requirements Firm to Perform the Work: RLS Past Project: 24) Large International Capital Equipment Companies Project Name: Buy America Requirements Description: (2020-2024; R. Sarles, R. Garrity) RLS provided technical assistance to major international companies for Buy America requirements for capital equipment. A non-disclosure agreement prohibits release of client names.

Staff to Lead/Perform Work and Their Availability: R. Garrity, 10%, R. Sarles, 5%, A. Eldelman, 20%

Topic Area: Transit Operations Planning Firm to Perform the Work: RLS; AECOM Past Project: 25) Client: New Hampshire DOT Project Name: Concord Transit Service Plan Update Description: (2017-Current; R. Boylston; K. Shawn, L. Brown) RLS assisted the New Hampshire DOT in the update of the 2010 Transit Service Plan for Concord Area Transit (CAT) which included studying boarding and alighting patterns, design of new routes based on short and long-term City development, and conducting a passenger needs assessment. Routes and schedules were modified to incorporate an anticipated multi-modal transportation facility hosting commuter rail, commuter bus, paratransit and fixed route bus. Additional modifications included timed transfer points, dwell time, and routing changes.

Past Project: 26) Client: Ohio DOT Project Name: Columbiana County Transit Development Plan Description: (2024; C. Campoll, M.

Matheny) RLS assisted the Community Action Rural Transit System (CARTS) with a five-year transit development and implementation plan. RLS evaluated existing and future conditions and developed a plan to replace a low-productivity fixed route with microtransit. The TDP included recommendations for practices related to contracting with human service agencies, including a rate analysis, and new fare structure. Community input was collected through surveying and interviews with local stakeholders. Staff to Lead/Perform Work and Their Availability: L. Brown, 25%; C. Campoll, 30%, M. Matheny, 30%; J. Schafer, 10%, J. Black, 10%; AECOM – J. Cahoon, 20%, C. Pouliot, 25%, K. Oldread, 20%

Topic Area: Emergency Preparedness Planning Firm to Perform the Work: RLS Past Project: 27) Client: Maryland DOT Project Name: Safety Plan Review and Updates Description: (2023-2025; K. Shawn) RLS reviewed and updated the Public Transportation Agency Safety Plans for 21 small and large urban transit systems including the City of Baltimore and City of Annapolis. Past Project: 28) Client: Indiana DOT Project Name: Safety Plan Template Development and Training Description: (2020; K. Shawn) RLS developed a uniform safety plan template that met all FTA SMS requirements and then conducted training for all Indiana Section 5311 subrecipients. The template was distributed statewide and follow up support and assistance were provided. Staff to Lead/Perform Work and Their Availability: K. Shawn, 50%; S. Oswald, 15%; V. Warner, 35%

Topic Area: Financial Management for ODOT Subrecipients Firm to Perform the Work: RLS Past Project: 29) Client: National RTAP Project Name: Financial Management Training Update Description: (2020, R. Garrity) RLS updated the 2006 training Module and Financial Management for Rural Transit Managers with a complete re-write of the previous curriculum, driven in part by the changing Federal landscape, but also to incorporate automation changes at the individual transit system level, i.e., the use of automated accounting software. While the previous module used a manual, PowerPoint presentation, and in-person instruction, in today’s self-paced, computer-based learning environment, a range of new options were used to communicate key elements of this course. Although there is no substitute for classroom learning for this type of content, it is RLS’ experience that a combination of classroom and computer-based and/or on-line training is the best strategy to ensure that all participants successfully receive, retain, and can apply the concepts presented.

Past Project: 30) Client: Oregon DOT Project Name: Financial Management Training for DOT staff and Subrecipients Description:

(2023; R. Garrity) R. Garrity presented a one day training session on financial management for subrecipients and a two day session on financial management and subrecipient oversight for DOT staff. The class addressed, the chart of accounts, Federal cost allowability principles, direct and indirect costs, claiming indirect costs under Federal awards, special indirect cost rates, local match to Federal awards, treatment of contract revenues under FTA grants, contributions and donations, program income, audit requirements, and NTD reporting requirements. Staff to Lead/Perform Work and Their Availability: R. Garrity, 10%; J. Schafer, 40%; K. Dhatnubia, 20%; R. Walker, 10%, D. Green, 35%, A. Coughlin, 25%

Topic Area: Charter Bus Regulations Firm to Perform the Work: RLS Past Project: 31) Client: Oregon DOT Project Name: Charter Compliance for Public Transit Description: (2019) R. Garrity developed a Charter Decision Tree Flowchart for the DOT and subrecipients to use to determine if the service would be considered charter. The decision tree provides step by step instructions of requirements associated with the responses to a series of questions. The decision tree is used as a tool by the DOT and the subrecipients to attain and maintain compliance with Charter regulations. Staff to Lead/Perform Work and Their Availability: R. Garrity, 10%

Topic Area: National Transit Database Firm to Perform the Work: RLS Past Project: 32) Client: Indiana DOT Project Name: National Transit Database (NTD) Training Description: (2023-Current; V. Warner, J. Schafer) RLS assisted INDOT with education and training for Section 5311 subrecipients on NTD reporting requirements, definitions, and data capture. Past Project: 33) Client: IndyGo Project Name: Section 5307 Transition Assistance Description: (2022 -current; C. Campoll, K. Shawn) As one of the tasks associated with providing technical assistance and guidance to four (4) Section 5311 systems transitioning to Section 5307 systems, RLS provided training and guidance on NTD full reporter requirements and procedures. Staff to Lead/Perform Work and Their Availability: K. Shawn, 25%, Debbie Green, 15%, J. Schafer, 10%, R. Garrity,5%, C. Campoll, 10%

Topic Area: Scheduling & Dispatching Software Firm to Perform the Work: Schweiger Consulting; RLS; AECOM Past Project: 34) Client: Ohio DOT Project Name: Technology Procurement for Mobility Ohio Pilot Region Description: (2020-Current; C. Schweiger) Ms. Schweiger has provided assistance under contract to RLS, with respect to coordinated transportation technology procurement project for the Mobility Ohio pilot region. Ms. Schweiger was instrumental in the development of complex software specifications and the development of the software RFP. Past Project: 35) Client: Gadabout (Ithaca, NY) Project Name: Transit Management Technologies Consulting Description: (2017-Current C. Schweiger) Ms. Schweiger is Project Manager and Technical Lead for this project, providing technical support to plan, procure and implement new technologies to better operate paratransit service, including scheduling/dispatching software. She completed Phases I and II of this project which ranged from performing a needs assessment and developing Gadabout proposed technology strategy and an Alternatives Analysis, to technical specifications and recommending staged implementation based on budget and assisting with contract negotiations. Ms. Schweiger is currently providing technical assistance as the selected vendor implements the PSDS system at Gadabout. Staff to Lead/Perform Work and Their Availability:

C. Schweiger, 65%; RLS; C. Campoll, 20%; J. Schafer, 5%; AECOM-J. Cahoon, 25%, K. Oldread, 20%, C. Pouliot, 25%

Topic Area: Locally Developed-Coordinated Public Transit-Human Services Transportation Plan Firm to Perform the Work: RLS; AECOM Past Project: 36) Client: WV DOT Project Name: Statewide Regional Coordinated Public Transportation Human Service Transportation Plan Update Description: (2024-2025; L. Brown, C. Campoll, J. Black, K. Shawn, M.

Matheny). RLS updated the multi-county Public Transit-Human Service Transportation Coordinated Plans for rural areas of West Virginia. The updates include a statewide transportation needs survey; demographic analysis; inventories of all regions' public and human service transportation providers; public and stakeholder input meetings in each region; and, the development of goals, strategies, action steps, budgets, and performance measures to address unmet transportation needs. RLS conducted a planning process that included an assessment of existing transportation resources and the gaps or unmet needs that exist. Based on the assessment of needs and gaps, the plan identified goals and strategies that specifically address the identified needs. All goals and strategies were prioritized with input from the public and key stakeholders, and an implementation plan was developed Past Project: 37) Client: Indiana DOT Project Name: Coordination Plan Updates Description: (2020-2021; L. Brown, C. Campoll, R.

Lovins) RLS updated the 11 multi-county Public Transit-Human Service Transportation Coordinated Plans for rural areas of Indiana, as well as the Coordinated Plan for the Central Indiana region, including the Indianapolis Urbanized Area and 4 small urbanized areas. The updates include a statewide transportation needs survey; demographic analysis; inventories of all regions' public and human service transportation providers; public and stakeholder input meetings in each region; and, the development of goals, strategies, action steps, budgets, and performance measures to address unmet transportation needs. Staff to Lead/Perform Work and Their Availability: L. Brown, 25%; C. Campoll, 50%; J. Schafer; 10%, M. Matheny 25%; AECOM- J. Cahoon, 20%, L. Lynch, 35%

Topic Area: Communications Systems/AVL

Firm to Perform the Work: Schweiger Consulting; RLS; AECOM Past Project: 38) Client: SMART (Detroit) Project Name:

Comprehensive Operational Analysis for Demand-Response/Connector Services, Technology Assessment Description: (2020- Current; C. Schweiger) Schweiger Consulting is leading the technology component of this COA which includes the development of specifications for a new paratransit scheduling and dispatching software (PSDS) system, and PSDS procurement assistance (including RFP development, proposal evaluation and vendor selection). Past Project: 39) Client: Beaver County Transit Authority (Rochester, PA) Project Name: Technical Assistance for Statewide Automatic Vehicle Location (AVL)/Computer-aided Dispatch (CAD) Implementation Description: (2020-Current; C. Schweiger) Schweiger Consulting is providing detailed technical assistance throughout the CAD/AVL implementation. It includes reviewing and commenting on all vendor documentation, overseeing the vendor's effort, and witnessing testing to determine if the system meets the project goals and objectives and BCTA’s expectations. Past Project: 40) Client: MN DOT Project Name: Technology Technical Assistance Description: (2024-2025 L.

Lynch, J. Cahoon, C. Pouliot, K. Oldread) Through an on-call contract with MnDOT, AECOM helped 5 Minnesota transit agencies with procurements to replace their scheduling and dispatching software. The work included peer and vendor interviews to understand what is on the market and the benefits and challenges, cost estimates (capital and operating), scope/technical specification development, and working with the agency to ensure the RFP followed proper procurement. Staff to Lead/Perform Work and Their Availability: C. Schweiger, 65%; RLS;C.Campoll, 5%; K. Shawn 5%, J. Schafer, 5%; AECOM; J. Cahoon, 25%, K.Oldread, 20%, C. Pouliot, 20%, L. Lynch, 35%

Topic Area: Service Performance Evaluations Firm to Perform the Work: RLS; AECOM. Past Project: 41) Client: Community Transportation Network (CTN) Project Name:

Comprehensive Regional Service Analysis Description: (2023-2024; J. Schafer, L. Brown, C. Campoll, R. Lovins) RLS assisted CTN with a ten-county transit service evaluation. The service evaluation considered Section 5310, Section 5311, and social service transportation opportunities in the region. The service analysis identified service gaps and opportunities as well implementable solutions to service coordination and service delivery. Past Project: 42) Client: CityBus Project Name: CityBus Comprehensive Operations Analysis (COA ) Description: (2025- current; L. Brown, M. Matheny, J. Schafer, C. Campoll, J. Black) RLS is developing a COA for Greater Lafayette Public Transportation Corporation. The COA tasks involve in-depth community and customer engagement and data driven service analysis. The scope of work included an exploration of service alternatives and a set of recommendations to enhance the operations and sustainability of transit system given the recent loss a major service contract for Purdue University. The study was conducted with consideration and projections of new major employers and housing developments planned for the immediate service area and other communities in the region. Staff to Lead/Perform Work and Their Availability: J. Schafer, 20%; C. Campoll, 30%; L. Brown, 40%, M. Matheny, 30%, J. Black, 20%; AECOM- J. Cahoon, 20%, L.

Lynch, 30%

Topic Area: Asset Management (e.g., Transit Asset Management (TAM) Plan) Firm to Perform the Work: RLS Past Project: 43) Client: National Cooperative Highway Research Program Project Name: NCHRP 20-65 Task 77, Lessons Learned and Impacts to Date of State Implementation of New Federal TAM and Public Transportation Agency Safety Requirements Description: (2019-2020; K. Shawn) RLS conducted this NCHRP national research project to understand State DOT challenges, outcomes and best practices as the DOTs implement two of the most recent Federal regulations: Asset Management and Safety. The document included review of existing technical assistance, state DOT survey, FTA interviews and best practice case studies. Past Project: 44) Client: New Hampshire DOT Project Name: Transit Asset Management Plan Development Description: (2018-2019; K. Shawn) RLS developed a Transit Asset Management Plan to include electronic reporting, criteria for determining Useful Life Benchmarks for rolling stock, facilities and equipment, long-term asset and financial planning tools, DOT queries for program management, and condition assessment tools for Tier II systems. Staff to Lead/Perform Work and Their Availability: K. Shawn, 50%

Topic Area: ITS Procurement Firm to Perform the Work: Schweiger Consulting; RLS Past Project: 45) Client: Worcester RTA, Worcester, MA Project Name:

Mobile Fare Payment System (MFPS) Project Technical Assistance Description: (2020-Current; C. Schweiger). Schweiger Consulting is providing detailed technical assistance throughout the planning, procurement and implementation of this system. To date, Ms.

Schweiger has conducted a needs assessment, developed functional and technical specifications, assisted in the RFP development, and evaluated proposals. 46) Client: Ohio DOT Project Name: Mobility Ohio Scheduling and Dispatch Software:

(2020-Current, RLS; Z. Kincade, C. Campoll, J. Schafer) ODOT requested the assistance of RLS to develop the specifications and RFP for the Mobility Ohio scheduling and dispatch software. This software will be the first of its kind and will allow for both brokering and coordination of trips among for multiple providers with dedicated and non-dedicated assets. The RFP was released and proposals are currently under evaluation. Once procured, RLS will assist with the testing and implementation of the software.

Staff to Lead/Perform Work and Their Availability: C. Schweiger, 65%; A. Eldelman, 20%, C. Campoll, 25%, J. Schafer, 10%

Topic Area: Training Programs (Passenger Assistance, Defensive Driving, Drug & Alcohol, Civil Rights, Procurement, Financial Management, etc.)

Firm to Perform the Work: RLS Past Project: 47) Client: Ohio DOT Project Name: RTAP Training Program Description: (2017- Current; R. Sarles, J. Schafer, S. Oswald, V. Warner, R. Garrity, K. Shawn, R. Parish, T. White, M. Bussey, D. Tennant) RLS has been conducting training for ODOT’s Transit staff and subrecipients for the last three decades. For the past six years this has included a comprehensive program of driver training (Passenger Assistance Instructor, Emergency Procedures, Safety and Security, Emergency Procedures & Evacuation, Emergency Preparedness, Disability Awareness, and Defensive Driving) as well as topic specific training on topics ranging from transit procurement, financial management, and ADA and Title VI, to the ODOT Transit Academy. From January 2021 to April 2025, RLS provided 166 on-site and virtual trainings for 1623 participants. Past Project: 48) Client: Indiana DOT Project Name: Indiana RTAP eLearning Program Description: (2018-Current; V. Warner, T. White, J. Schafer, Julie Black, D. Tennant) RLS transitioned existing Indiana RTAP PowerPoint training courses into an eLearning format, creating on demand, on-line training of Indiana’s Section 5311 drivers. Transit system managers now have the convenience and flexibility of providing driver training at any time, decreasing driver downtime and lowering overall training costs. In addition, eLearning increases each participant’s ability to focus on the particular topic at hand. Each user friendly, on-line module was developed using Lectora software to be interactive with reviews and quizzes throughout the modules. Four training courses are now offered via eLearning: Dealing with Difficult People, Stress & Fatigue, Pre-Trip Inspections, and Safety & Security. Each module includes an assessment of the driver’s understanding of each topic and subtopic. Staff to Lead/Perform Work and Their Availability: J.

Schafer, 40%; S. Oswald, 35%; A. Eldelman, 20%; R. Garrity, 10%; K. Shawn, 25%; R. Parish, 40%; T. White, 40%; V. Warner, 25%; %, M. Bussey, 10%, A. Coughlin, 10%, D. Tennant, 50%.

Topic Area: National Environmental Policy Act (NEPA) Review with FTA Requirements Firm to Perform the Work: Unicorn; RLS Past Project: 49) Client: Ohio ODOT Project Name: Section 5311 Facility Projects Description: (2022- current; T. Nicholson, RLS: J. Schafer) Unicorn with the assistance of RLS, is assisting nine Section 5311 facility projects with NEPA assessments and performing the category exclusion work for submission to FTA. Past Project: 57) Client: FTA Project Name: Critical Bus Facilities. Description: (2019-2021; T. Nicholson) Ms. Nicholson performed project management oversight for this program of projects receiving $45 million in FTA discretionary competitive resiliency funding. The program included flood resiliency improvements to four low-lying bus facilities in various Boroughs of New York City. Staff to Lead/Perform Work and Their Availability: T. Nicholson, 75%; J. Schafer,15%

Topic Area: Subrecipient Compliance Reviews Firm to Perform the Work: RLS Past Project: 50) Client: Ohio DOT Project Name: Technical Assistance Reviews (TARs) Description:

(2020-current; R. Boyleston, J. Schafer; D. Green) RLS is conducting TARs for Section 5310 and/or Section 5311 systems as selected by ODOT. Virtual and/or desk reviews are being performed using the ODOT approved TAR format and guidelines. Review areas consist of administrative, management, and operating; a thorough review of the subrecipient’s financial records is also performed.

RLS notes all progress made in each TAR area of findings. Follow-up will continue until all findings have been resolved; RLS then prepares the final TAR report and submits to ODOT. Any unresolved findings or other issues discovered are reported to ODOT for further direction and guidance. Past Project: 51) Client: Illinois DOT Project Name: Subrecipient Compliance Reviews Description:

(2019-2024; R. Sarles, R. Garrity, M. Bussey, R. Boylston, C. Glover, J. Schafer) RLS conducts compliance reviews of approximately 50 rural and small urban grantees and their transit operators. At the end of each review, RLS drafts a compliance report including a corrective action plan. RLS has also performed related work which will improve grantees’ compliance with applicable federal and state laws, rules, regulations, and requirements. RLS has also provided 2.0 FTE compliance specialists to support IDOT's Chicago office. Past Projects: 52) Client: Tennessee DOT Project Name: Subrecipient Compliance Reviews Description: (2022- current; R.

Garrity, M. Bussey, J. Schafer, D. Green) Staff to Lead/Perform Work and Their Availability: D. Green, 100%; A. Eldelman, 50% J.

Schafer, 50%, T Bender, 30%, R. Boyleston, 10%

Topic Area: Projects Dedicated to State Agency Collaboration Regarding Human Service Transportation Firm to Perform the Work: RLS Past Project: 53) Client: Ohio DOT Project Name: Mobility Ohio Description: (2017-current; R.

Sarles, R. Garrity, J. Schafer, C. Campoll) RLS supports the ODOT-led collaboration for the regional Mobility Ohio pilot for human service transportation (HST) . Mobility Ohio is attempting to consolidate differing state agency policies and breaking down silos to improve the efficiency and effectiveness of HST and developing the statewide DRIVES database that will allow for immediate access to provider, driver, and vehicle information. DRIVES will establish effective monitoring of safety and quality standards for all HST. Additionally, Mobility Ohio will establish a pilot Regional Transportation Resource Center that will serve as the hub for trip sharing among providers. The Mobility Ohio pilot will demonstrate and test an upgraded and integrated scheduling and dispatch software, the DRIVES database, as well as the regional on call center. Past Project: 54) Client: New Hampshire DOT Project Name:

Statewide Mobility Management Description: (2022-current; J. Schafer, T. Palmer) At the direction of NHDOT, RLS employs the NH Statewide Mobility Manager. The statewide Mobility Manager is an innovative approach for managing and delivering coordinated transportation services to residents, including older adults, people with disabilities, and individuals with lower incomes. Guided by a transportation coordination BluePrint, a network of a State Coordinating Council, Regional Coordinating Councils, the State Mobility Manager, and Regional Mobility Managers focus on meeting individual customer needs through a wide range of transportation options and service providers. Mobility management is directed by a community vision created by representatives of the transportation network, (public transit, private operators, cycling and walking, volunteer drivers, customers, planners, and stakeholders, and others) with the goal of delivering effective and sustainable transportation options that best meet the needs of communities and the state. Staff to Lead/Perform Work and Their Availability: R. Sarles, 20%; R. Garrity, 5%, Campoll, 50%; J. Schafer, 50%; L. Brown, 30%

III. MANAGEMENT AND ORGANIZATION SUPPORT

RLS is proud to introduce the individual staff members that comprise the proposed OTAP team. To respond to Ohio’s diverse transportation needs, RLS has assembled a team of professionals that, collectively, represent more than 200 years of experience not only working one-on-one with rural and small urban transit systems and human service transportation providers all over the country, but also working directly with State DOTs in very similar, if not identical, OTAP-types of projects. In addition to former transit managers, mobility managers, State DOT program managers, and former FTA staff, the team is comprised of nationally recognized trainers and experts that can respond to requests for assistance in 27 of the ODOT-identified topics. RLS has been privileged to have been a part of this successful program in the past and believes that it was and still is the model for ensuring that Ohio’s small urban and rural transit systems have the tools and resources they need to sustain critical transportation services for all Ohioans, and in particular older adults, individuals with disabilities, and people with low incomes.

As depicted on the Table of Organization (T/O) included in the Team Profile attachment, RLS President Robbie L. Sarles will serve as the Principal-in-Charge, responsible for the overall implementation of the contract. Ms. Sarles will coordinate with OTAP Project Manager Julie Schafer, who will oversee all phases and day-to-day activities of OTAP, including task order development, personnel assignments, task budgeting, and ensuring that all tasks are performed on-time and within or under budget. In some cases, a task coordinator with expertise in the topic area will be assigned. Resumes, staff qualifications, and the T/O follow.

III.A Resumes (Maximum of Ten, Including the Project Manager)

1. Robbie Sarles, Principal

2. Julie Schafer, RLS, Project Manager

3. Debbie Green, RLS

4. Christy Campoll, RLS

5. Sean Oswald, RLS

6. Anne Marie Coughlin, RLS

7. Rich Garrity, RLS

8. Carol Schweiger, Schweiger Consulting

9. Tamara Nicholson, Unicorn Consulting

Services

10. Lauren Lynch, AECOM

III.B Staff Plan (Prime and Subs; Team Member Qualifications, By Firm)

RLS & Associates, Inc.

RLS & Associates, Inc. - Prime Contractor RLS & Associates, Inc. (RLS) specializes and works exclusively in the transit industry, providing consulting assistance to small, medium, and large public transit systems, Federal and State departments of transportation, government agencies, and paratransit operators. This woman-owned business enterprise was established in September 1987, and incorporated in 1990, in the State of Ohio and has grown to be a highly respected and sought after consulting firm in the transit industry today. Since its inception, RLS’ mission has been to “assist the transit community in identifying, facing, and meeting current and future challenges in an affordable, practical, and high-quality manner while maintaining the highest standard of integrity and professionalism.” Within this mission, RLS has concentrated on improving public transportation system operations and administration through the use of sound financial management practices, the responsible use of capital resources, and quality customer service, believing that these are the core areas where the greatest contributions can be made and where the talents and resources of the firm can provide the greatest benefit. As a result, RLS has maintained a contract with ODOT for over 38 years.

ROBBIE L. SARLES, PRINCIPAL-IN-CHARGE (RESUME INCLUDED)

Qualifications: Ms. Sarles has worked for over 42 years in the public transportation field in both the public and private sectors in progressively responsible…