3_-_Appendices_A-Q--08.11.2016.pdf

Appendix A Federal Employees Dental and Vision Insurance Program (FEDVIP) Program Information and Statistics

Web sites www.opm.gov/insure/Dental www.opm.gov/insure/Vision

Law 5 U.S.C. Chapters 89A and 89B

Regulations 5 CFR Part 894

Voluntary Benefit/Government contribution

Voluntary benefit

Number of Plans/Carriers 10 Dental carriers and 4 Vision carriers

Number of Current Enrollees (as of July 2015)

2.754 million enrollees (includes persons enrolled in both dental and vision plans)

Number of Covered Lives (as of July 2015)

3.960 million

FEDVIP Eligible Population Information Active Federal and USPS employees http://www.opm.gov/feddata/index.htm

Retired Federal and USPS employees http://www.fedbens.us/Retire_Stats.pdf

Background

The Federal Employees Dental and Vision Insurance Program (FEDVIP) makes available dental and vision benefits to eligible Federal and United States Postal Service (USPS) employees, retirees, and their eligible family members on an enrollee-pay-all basis.

Coverage first became available on December 31, 2006. FEDVIP was the first benefit program to utilize

BENEFEDS for enrollment and premium administration.

Enrollment takes place during the annual Federal Benefits Open Season in November and December. New and newly eligible employees can enroll within the 60 days after they become eligible.

Eligible individuals can enroll in a dental plan and/or a vision plan. Eligible family members include an enrollee's spouse and unmarried dependent children under the age of 22, or if age 22 or older, incapable of self-support. Otherwise the rules for family members' eligibility are the same as they are for the FEHB

Program.

FEDVIP coverage is secondary to any dental or vision coverage provided under the FEHB Program.

Employees must be eligible for the FEHB Program in order to be eligible to enroll in FEDVIP. It does not matter if they are actually enrolled in FEHB – eligibility (as noted in applicable laws and regulations) is the key. Annuitants do not have to be eligible for or enrolled in FEHB.

Program Eligibility and Enrollment

Who is eligible? Federal/USPS employees eligible for FEHB; Federal/USPS annuitants, survivor annuitants and compensationers and others as noted in applicable laws and regulations.

Enrollment Options Available Self Only, Self Plus One, Self and Family http://www.opm.gov/insure/Dental http://www.opm.gov/insure/Vision https://www.opm.gov/insure/DentalVision/faq.asp#k

Enrollment processed by BENEFEDS; Employee/Annuitant directly responsible

Current enrollment methods/options

Secure web or telephonic

Enrollment Effective Date Open Season: January 1 Outside Open Season: first day of the next pay period

Enrollment Outside of Open Season Limited to new hires/newly eligible and persons with certain Qualifying Life Events (QLEs)

Change/Cancel Enrollment Outside Limited to persons experiencing a QLE or those canceling their coverage

Portability

Retirement Continues into retirement or can enroll as an annuitant

Separation from service Coverage ends upon separation; no extension of coverage or temporary continuation of coverage

Family member loses eligibility FEDVIP plans are not required to offer individual coverage to a family member who loses eligibility

Non-pay status Enrollee is still enrolled; must pay premium via direct bill

Payment Options

Pay/Annuity Deduction Yes

Automatic Bank Withdrawal (ABW) Yes, under special circumstances

Direct Bill Yes, under special circumstances

Automated Clearing House (ACH) Yes, under special circumstances

Open Season (November 9, 2015 – December 14, 2015)

Annual Open Season (Nov – Dec) Yes

Enrollment carries over from year to year Yes

Enrollment Avg # of enrollments per day (not net;

excluding last day of Open Season)

Total 6,081

Dental 3,451

Vision 2,630

Avg # of enrollments per day (last week of Open Season)

Total 15,449

Dental 8,999

Vision 6,451

Highest daily enrollments 45,289

Emails Avg # of emails per day (excluding last day of Open Season) 521

Avg # of emails per day (last week of Open Season) 707

Highest daily email count 1,558

Calls Avg # of phone calls per day (excluding last day of Open Season)

8,498

Avg # of phone calls per day (last week of Open Season) 15,811

Highest # of phone calls 47,736

Web Visits 1,343,810

Avg # of visits per day (excluding last day of Open Season) 34,832

Avg # of visits per day (last week of Open Season) 52,971

Highest daily visits 124,695

Outside Open Season (Excludes November 9, 2015 – December 14, 2015)

Enrollment Total FEDVIP enrollments 150,990

Calls* Total Calls 532,051

Web^ Total Visits 1,599,157

Total Unique Visits 1,144,812

Page views 51,769,209 *Non Open Season activity reflects new enrollments through 12/19/15, excluding Open Season 11/9/15 – 12/14/15.

^Non Open Season call and web figures reflect activity through 12/23/15, excluding Open Season 11/9/15 – 12/14/15.

Appendix B Historical Enrollments by Enrollment Type: FEDVIP*

FEDVIP Dental

Type Jan 2014 Jul 2014 Jan 2015 Jul 2015

Self 583,998 620,998 628,357 677,470

Self plus one 430,090 463,947 471,840 512,061 Self and family 382,645 419,525 417,798 453,461

FEDVIP Vision

Type Jan 2014 Jul 2014 Jan 2015 Jul 2015

Self 385,393 411,363 417,727 451,725

Self plus one 310,847 337,402 343,712 373,552

Self and family 240,854 263,945 262,465 286,175 *Figures represent total enrollment as of the stated point in time.

Appendix C Consolidated Call Center Statistics: FEDVIP

Call Center Metrics 2015 Comments/Notes

Weekly call patterns: OS

Week 1 9,708 Average is based on Open Season 2015 data. The 2015 OS was 5 weeks.

Week 2 7,899

Week 3 4,739

Week 4 8,879

Week 5 11,267

Last Day 47,736

Weekly call patterns: outside OS

Week 1 6327 Average is based on 2015 data excluding Open Season months (November and December)

Week 2 9466

Week 3 9027

Week 4 9440

Week 5 7202

Monthly call patterns

January 73,341

February 51,146

March 50,854

April 44,777

May 38,100

June 43,058

July 43,721

August 40,617

September 42,724

October 54,651

November 195,298

December* 174,737 *December is calls to date through 12/14/15.

Call Center Metrics 2015 Comments/Notes

Annual call information: Outside of OS*

507,841

Annual call information: OS 345,183

Avg # of emails received daily^ 125

Avg # of emails received weekly^

Avg # of emails received monthly

January 5,546

February 3,777

March 3,208

April 2,271

May 2,274

June 2,198

July 2,215

August 2,176

September 3,153

October 4,168

November 12,906

December 9,645*

Number of calls handled by Spanish CSRs on a monthly basis

January 328

February 195

March 175

April 165

May 159

June 191

July 161

August 115

September 164

October 178

November 780

December 737 *This represents call activity through 12/14/15, excluding Open Season 11/9/15 – 12/14/15.

^Email figures reflect activity up through the week of 12/14/15.

Call Center Metrics 2015 Comments/Notes

Number of outbound calls completed by CSRs on a daily basis

Outside of Open Season 56

Open Season 45

Number of outbound calls completed by CSRs on a weekly basis

Outside of Open Season 270

Open Season 222

Number of outbound calls completed by CSRs on a monthly basis*

Outside of Open Season 1,162

Open Season 947

Percentage of CSR devoted to OPM versus other accounts

95%

*Number of outbound calls completed by CSRs on a monthly basis includes January – October for “outside of Open Season”, and

November – December for “Open Season”.

Appendix D Federal Flexible Spending Account Program (FSAFEDS) Program Information and Statistics*

Web sites www.FSAFEDS.com

Law 26 USC Sections 105, 125 and 129 (Internal Revenue Code Sections 105, 125, and 129)

Regulations 26 CFR Part 1

Voluntary Benefit/Government contribution

Voluntary

Number of Plans/Carriers 1 (ADP, Inc.)

Number of Eligible Individuals Approximately 5.0 million

Number of Current Participants (as of July 2015)

Total Enrollment: 400,012 HCFSA: 339,762 (HC total includes LEX); DCFSA: 60,250

HCFSA: 339,762 / LEX:1,414 / DCFSA: 54,311

Number of Covered Lives Not available

Employee Pre-tax Options Pre-tax only *BENEFEDS does not receive indicators for LEX enrollment.

Flexible Spending Accounts enable eligible employees to pay for certain medical and dependent care expenses with pre-tax dollars. Participants may choose a Health Care FSA (HCFSA), a Dependent Care FSA

(DCFSA), or both. In addition, employees enrolled in a FEHB Program High Deductible Health Plan (HDHP) with a Health Savings Account (HSA), or whose spouse is enrolled in a non-FEHB HDHP with an HSA, may enroll in a Limited Expense Health Care Flexible Spending Account (LEX HCFSA). The LEX HCFSA is limited to eligible dental and vision expenses only. Under IRS rules, employees are not eligible to contribute to an HSA and be enrolled in a FSAFEDS general purpose HCFSA at the same time.

In order to participate in the program, eligible employees must make a new election each year; there is no automatic re-enrollment. The maximum annual election is $2,550 for the HCFSA and $2,550 for the LEX

HCFSA. The DCFSA maximum annual election is $5,000 per household or $2,500 if married, filing separately.

The minimum annual election for Health Care FSA, Limited Expense FSA and Dependent Care FSA is $250.00.

The FSAFEDS Program was established in 2003.

Program Eligibility and Enrollment Who is Eligible? Employees who are eligible for the Federal Employees Health

Benefits (FEHB) Program and are active employees of the Executive Branch or of another agency that participates in

FSAFEDS.

Enrollment Options Available HCFSA / Limited Expense HCFSA / DCFSA Enrollment processed by ADP; Employee responsible

Current enrollment methods/options

Secure web or telephonic

Enrollment Effective Date Open Season = January 1 Non-Open Season = the day after the enrollment is received

Enrollment Outside Open Season

New/ newly eligible employees and those eligible to enroll due to a QLE have 60 days to enroll through September 30 of http://www.fsafeds.com/ each plan year

Change/Cancel Enrollment Outside Open Season

Changes to enrollment (including cancellation) only permitted if enrollee experiences a QLE.

Portability

Retirement Annuitants are not eligible. However, an enrollee who retires during the plan year may submit claims for eligible expenses incurred up to the amount he/she elected until the retirement date.

Separation from service Former employees are not eligible. However, an enrollee who separates from service during the plan year may submit claims for eligible expenses incurred up to the amount he/she elected until the separation date.

Family member loses eligibility Not applicable; only employee is eligible to enroll.

Non-pay status See separation, unless employee returns during the plan year and begins making contributions toward annual election.

Payment Options

Pay/Annuity Deduction Payroll deduction only; annuitants not eligible

Automatic Bank Withdrawal (ABW) No

Direct Bill No

Appendix E Federal Long Term Care Insurance Program (FLTCIP) Program Information and Statistics

Web sites www.opm.gov/insure/ltc

Law 5 U.S.C. Chapter 90

Regulations 5 CFR Part 875

Voluntary Benefit/Government contribution

Voluntary benefit

Number of Plans/Carriers One (John Hancock Life & Health Insurance Co.)

Number of Current Enrollees (as of September 2015)

Approximately 274,000

Number of Covered Lives Same

Employee Pre-Tax Options None; prohibited under current tax law

FLTCIP Eligible Population Information

Civilian Employees http://www.opm.gov/feddata/index.htm Civilian Annuitants http://www.fedbens.us/Retire_Stats.pdf Military Employees and Annuitants http://actuary.defense.gov

Other Data – FY15

Calls* Total Calls 150,278

Avg # of calls per month 12,532

Information Kits Total kits sent 23,344

Avg # of kits sent per month 1,945

Website Activity Total visits 600,874

Avg # of visits 50,072

Total unique visits 484,947

Total Online Applications 7,478

Abbreviated only 2,022

Full only 5,418

Avg # of online applications per month

*Calls includes total inbound and outbound handled by the FLTCIP call center. Outbound calls average 30% of total call volume.

Since 2002, the Federal Long Term Care Insurance Program (FLTCIP) has provided long term care insurance to

Federal and United States Postal Service employees and annuitants, current and retired members of the uniformed services, and their qualified relatives who have applied and been approved for coverage. All applications for coverage are underwritten and certain medical conditions, or combinations of conditions, prevent some people who apply from being approved for coverage.

Enrollees pay the full premiums for long term care insurance coverage offered under FLTCIP. An enrollee’s individual premiums may change when he/she upgrades or downgrades coverage or accepts an inflation option that increases coverage.

http://www.opm.gov/insure/ltc

Enrollees can choose from prepackaged plans or can customize a plan.

FLTCIP has held two major Open Season since its inception. In 2002 and 2011, active workforce members and their spouses could apply for coverage with abbreviated underwriting. All other eligible persons were required to submit to full underwriting. After the conclusion of the Open Season, the FLTCIP had become the largest employer-sponsored group long term care insurance program in the country, with approximately

274,000 enrollees.

The Program has remained open to applications with full underwriting.

Newly hired/newly eligible active workforce members, their spouses, and newly married spouses of active workforce members are provided a 60-day window to apply for coverage using abbreviated underwriting standards. We held a small number of limited Open Seasons when new eligible groups were added to the

Program, but there are no immediate plans to hold another Open Season.

On May 1, 2009, OPM entered into a contract with John Hancock Life and Health Insurance Co. for FLTCIP’s second seven-year contract term. Premium administration is currently performed by the Program administrator, Long Term Care Partners.

Program Eligibility and Enrollment

Who is Eligible? (eligible to apply;

coverage not guaranteed)

Federal and USPS employees and annuitants; active and retired members of the uniformed services; and their qualified relatives (spouses and adult children of employees/annuitants; parents, step-parents, and parents-in-law of employees; domestic partners, both same-sex and opposite-sex, of employees/annuitants)

Application Options Available Self Only

Application processed by FLTCIP contractor; Applicant directly responsible

Current enrollment methods/options Paper, web

Enrollment Effective Date FLTCIP enrollments are effective the first of the month following the month in which the application is approved and, if applicable, the individual meets the actively at work requirement.

Enrollment Outside Open Season Continuously open to applications; new employees have 60 days to apply with abbreviated underwriting

Change/Cancel Enrollment Outside Open Season

Can change coverage or cancel at any time

Portability

Retirement Can continue coverage into retirement or apply as an annuitant

Separation from service Can continue coverage upon separation

Family member loses eligibility Family members can continue coverage upon loss of eligibility

Non-pay status Coverage unaffected; if paying premiums via payroll deduction, changed to other payment method

Current Payment Options

Payroll/Annuity Deduction Yes

Automatic Bank Withdrawal (ABW) Yes

Direct Bill Yes

Automated Clearing House (ACH) Yes

Open Season 2015

Annual Open Season No. The last Open Season was in 2011.

Enrollment carries over from year to year Yes

Enrollment Avg # of enrollment per day Not Applicable

Avg # of enrollment per day (last week of Open Season)

Highest daily enrollments

Emails Avg # of emails per day Not Applicable

Avg # of emails per day (last week of Open Season)

Highest daily email count

Calls Avg # of calls per day Not Applicable

Avg # of calls per day (last week of Open Season)

Highest # of phone calls

Web Visits Not Applicable

Avg visits per day

Avg visits per day (last week of Open Season)

Highest volume

Outside Open Season (FY2015)

Enrollment # of January enrollments 716

Avg # of enrollments per month 561

Emails # of emails in January 367

Avg # of emails per month 328

Calls* # of calls in January 12,744

Avg # of calls per month 12,532

Web Website visits in January 45,783

Avg visits per month 50,072 *Calls includes total inbound and outbound handled by the FLTCIP call center. Outbound calls average 30% of total call volume.

Appendix F Historical Enrollments for FLTCIP

Year January July

2003 187,375* 198,670

2004 201,174 204,622

2005 206,638 209,086

2006 211,140 213,179

2007 215,450 217,307

2008 219,245 221,019

2009 223,657 224,783

2010 224,869 224,637

2011^ 225,695 270,861

2012 269,914 269,908

2013 270,227 270,636

2014 271,500 271,811

2015 272,970 273,717 *As of February 2003

^The last FLTCIP Open Season was held Spring 2011

Appendix G Open Season Statistics for 2014 and 2015 Plan Years

2014 Open Season (for the 2015 Plan Year)

2015 Open Season (for the 2016 Plan Year)

Open Season Last Day

Open Season 2nd Highest Volume

Day

Open Season Last Day

Open Season 2nd Highest Volume

Day

FEDVIP / BENEFEDS

Calls 45,531 21,203 47,736 20,815

Emails 1,752

1,186

1,558

1,251

FEDVIP

Enrollments*

49,477

19,126

45,289

15,238

BENEFEDS

Website visits

118,851

67,970

124,695

72,282 *Enrollment figures are “New” Enrollments.

FLTCIP (2011)

Calls 14,340

Emails 1,262

Enrollments 45,268

Website visits 141,286

Appendix H Employing Agencies / Annuity Systems

Agency / Annuity System

Abraham Lincoln Bicentennial Commission

Advisory Council on Historic Preservation

African Development Foundation

Air Force NAF Retirement Plan

American Battle Monuments Commission

Appalachian Regional Commission

Appraisal Subcommittee / Federal Financial Institution Exam Council

Architect of the Capitol

Architectural and Transportation Barriers Compliance Board

Arctic Research Commission

Armed Forces Retirement Home

Army & Air Force Exchange Services Retirement Plan (AAFES)

Army NAF Retirement Plan

Army/Navy/Air Force/Marine Retirement Plan

Barry M Goldwater Scholarship and Excellence in Education Foundation

Bonneville Power Administration

Broadcasting Board of Governors

Central Intelligence Agency

Chemical Safety and Hazard Investigation Board

Christopher Columbus Fellowship Foundation

Civilian Marksmanship Program

Commission for the Preservation of America’s Heritage Abroad

Commission of Fine Arts

Commission on Civil Rights

Commission on International Religious Freedom

Commission on the Prevention of Weapons of Mass Destruction

Commission on Security and Cooperation in Europe

Committee for Purchase from People who are Blind or Severely Disabled

Commodity Futures Trading Commission

Comptrollers’ General Retirement Plan

Congressional – Executive Commission on the People’s Republic of China

Congressional Budget Office

Consumer Product Safety Commission

Corporation for National and Community Service

Court Services and Offender Supervision Agency for the District of Columbia

Defense Nuclear Facilities Safety Board

Delta Regional Authority

Denali Commission

Department of Agriculture

Department of Commerce

Department of Defense

Department of Education

Department of Energy

Department of Health and Human Services

Department of Homeland Security

Department of Housing and Urban Development

Department of Justice

Department of Labor

Department of State

Agency / Annuity System

Department of State Foreign Service Retirement Plan

Department of the Air Force (Active Duty1)

Department of the Air Force (Civilian)

Department of the Air Force

NAF Retirement Plan

Department of the Army (Active Duty)

Department of the Army (Civilian)

Department of the Interior

Department of the Navy (Active Duty)

Department of the Navy (Civilian)

Department of Transportation

Department of Treasury

Department of Veterans Affairs

District of Columbia Court of Appeals

District of Columbia Court Systems

District of Columbia Government

District of Columbia Housing Authority

Federal Communications Commission

Federal Deposit Insurance Corporation

Federal Election Commission

Federal Energy Regulatory Commission

Federal Housing Finance Agency

Federal Judiciary (also known as Administrative Offices of the U.S. Courts)

Federal Judiciary Retirement System

Federal Labor Relations Authority

Federal Maritime Commission

Federal Mediation and Conciliation Service

Federal Mine Safety and Health Review Commission

Federal Reserve Board of Governors

Federal Reserve Board of Governors Retirement Plan

Federal Retirement Thrift Investment Board

Federal Trade Commission

Financial Crisis Inquiry Commission

Gallaudet University

General Services Administration

Agency / Annuity System Government Accountability Office

Government Printing Office

Harry S Truman Scholarship Foundation

Institute of Museum and Library Services

Interagency Council on Homelessness

Inter-American Foundation

International Boundary and Water Commission

International Trade Commission

James Madison Memorial Fellowship Foundation

Japan-U.S. Friendship Commission

John F. Kennedy Center For Performing Arts

Legal Services Corporation

Library of Congress

Marine Corps Community Services (NAF) Retirement Plan

Marine Mammal Commission

Medicare Payment Advisory Commission

Merit Systems Protection Board

Mid-Atlantic Regional Finance Office

Military Court of Appeals Judges Retirement System

Millennium Challenge Corporation

Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation

National Aeronautics and Space Administration

National Archives and Records Administration

National Capital Planning Commission

National Commission on Libraries and Information Science

National Council on Disability

National Credit Union Administration

National Endowment for the Arts

National Endowment for the Humanities

National Gallery of Art

National Labor Relations Board

National Mediation Board

National Oceanic and Atmospheric Administration (Commissioned Corps)

National Science Foundation

National Security Agency

Agency / Annuity System National Transportation Safety Board

Navy Bureau of Personnel (BUPERS) NAF Retirement Plan

Navy Exchange Service Command (NEXCOM) Retirement Plan

Northern Regional Personnel Center

Nuclear Regulatory Commission

Nuclear Waste Technical Review Board

Occupational Safety and Health Review Commission

Office of Compliance

Office of Government Ethics

Office of Navajo and Hopi Indian Relocation

Office of Personnel Management

Office of Special Counsel

Office of the Director of National Intelligence

Office of the Federal Coordinator for Alaska Natural Gas

Office of Thrift Supervision Retirement Plan

Office of Workers’ Compensation Programs

OPM Annuity

Overseas Private Investment Corporation

Peace Corps

Pension Benefit Guaranty Corporation

Postal Regulatory Commission

Potomac Support Center

Presidio Trust

Public Defender Service for the District of Columbia

Railroad Retirement Board

Recovery Act and Accountability and Transparency Board

Roosevelt Campobello International Park Commission

Securities and Exchange Commission

Selective Service System

Small Business Administration

Smithsonian Institution

Social Security Administration

State Justice Institute

Stennis Center for Public Service

Agency / Annuity System

Supreme Court of the United States

Surface Transportation Board

Tennessee Valley Authority

Tennessee Valley Authority Retirement Plan

Uniformed Services University of the Health Sciences Retirement System

U.S. Air Force (Active Duty)

U.S. Air Force (Reserve/Guard)

U.S. Agency for International Development

U.S. Army (Active Duty)

U.S. Army (Reserve/Guard)

U.S. Capitol Police

U.S. China Economic and Security Review Commission

U.S. Coast Guard – Active Duty

U.S. Coast Guard – Reserve

U.S. Coast Guard – NOAA Corps Retirement System

U.S. Court of Appeals for the Armed Forces

U.S. Court of Appeals for Veterans Claims

U.S. Court of Appeals for Veterans Claims Judges Retirement Program

USDA National Institute of Food and Agriculture2 - Auburn University

USDA National Institute of Food and Agriculture - Clemson University

USDA National Institute of Food and Agriculture - Purdue University USDA

National Institute of Food and Agriculture - University of Arkansas USDA

National Institute of Food and Agriculture - University of Delaware USDA

National Institute of Food and Agriculture - University of Hawaii USDA

National Institute of Food and Agriculture - University of Kentucky USDA

National Institute of Food and Agriculture - Oregon State University

U.S. Holocaust Memorial Museum

U.S. House of Representatives

U.S. Institute of Peace

U.S. Marines – Active Duty

U.S. Marines– Reserve

U.S. Navy– Active Duty

U.S. Navy – Navy Reserve

U.S. Public Health Service (Commissioned Corps)

Agency / Annuity System

U.S. Public Health Service Retirement System (Commissioned Corps)

U.S. Senate

U.S. Tax Court

U.S. Tax Court Judges Retirement System

U.S. Trade and Development Agency

Utah Reclamation Mitigation and Conservation Commission

Valles Caldera Trust

Vietnam Education Foundation

Woodrow Wilson International Center for Scholars

Employees /annuitants of agencies / retirement systems that are italicized are eligible to enroll in

FLTCIP only.

2 Formerly the USDA Cooperative State Research, Education and Extension Service.

Note:

For cabinet-level agencies, this list denotes the cabinet-level name only. For purposes of creating an agency list for enrollment, all sub-level agencies/components must also be included. See Appendix L for more detail.

Appendix I Payroll / Annuity Providers and Client Agencies

Independent Payroll Providers (provide payroll services for only their own agency employees)

Bonneville Power Administration

District of Columbia Water and Sewer Authority (DC WASA)

District of Columbia Government

Eastern Regional Support Center

Federal Judiciary

Federal Reserve Board of Governors

Gallaudet University

Legal Services Corporation

Military Sealift Command – Atlantic

Military Sealift Command – Pacific

Milk Market Administration – Georgia

Milk Market Administration – Kansas

Milk Market Administration – Kentucky

Milk Market Administration – Minnesota

Milk Market Administration – New York

Milk Market Administration – Ohio

Milk Market Administration – Texas

Milk Market Administration – Washington

National Security Agency

Northern Regional Personnel Center

Office of Workers Compensation Programs

Potomac Support Center

Roosevelt Campobello International Park Commission

Supreme Court of the United States

Tennessee Valley Authority

USDA National Institute of Food and Agriculture - Auburn University3

USDA National Institute of Food and Agriculture - Clemson University

USDA National Institute of Food and Agriculture – Oregon State University

USDA National Institute of Food and Agriculture – Purdue University

USDA National Institute of Food and Agriculture – University of Arkansas

USDA National Institute of Food and Agriculture – University of Delaware

USDA National Institute of Food and Agriculture – University of Hawaii

USDA National Institute of Food and Agriculture – University of Kentucky

U.S. House of Representatives – Members

U.S. House of Representatives - Staff

U.S. Postal Service

U.S. Public Health Service Commissioned Corps

U.S. Senate

U.S. Tax Court

This list does not include all land-grant locations of the USDA’s NIFA that have employees eligible for and/or enrolled in FLTCIP.

Payroll Providers (provide payroll services for multiple employing agencies)

Central Intelligence Agency

Central Intelligence Agency

Office of the Director of National Intelligence

Defense Finance and Accounting Service

U.S. Air Force - Active Duty

U.S. Air Force - Reserve/Guard

U.S. Army – Active Duty

U.S. Army – Reserve/Guard

U.S. Marines – Active Duty

U.S. Marines – Reserve

U.S. Navy – Active Duty

U.S. Navy – Reserve

Defense Finance and Accounting Service: Charleston (e-Payroll Provider)

Broadcasting Board of Governors

Department of Energy

Department of the Navy

DFAS– Indianapolis Center

Department of Health and Human Services

Administration for Children and Families

Administration on Aging

Agency for Healthcare Research and Quality

Agency for Toxic Substances and Disease Registry

Centers for Disease Control and Prevention

Centers for Medicare and Medicaid Services

Food and Drug Administration

Health Resources and Services Administration

Indian Health Service

National Institutes of Health

Office of Public Health and Safety

Office of the Inspector General

Office of the Secretary

Program Support Center

Substance Abuse and Mental Health Services Administration

Department of the Navy

U.S. Marine Corps

All Other Navy Agencies-Stateside

All Other Navy Agencies-Overseas

Naval Shipyard

Department of the Air Force

All Air Force Agencies – Overseas

Department of the Army All Army Agencies- Overseas

Defense Finance and Accounting Service: Denver (e-Payroll Provider)

Department of the Army (continued)

All Army Agencies - Stateside

Environmental Protection Agency

Defense Finance and Accounting Service: Pensacola (e-Payroll Provider)

Department of Defense Agencies

All Other DoD Agencies – Overseas

All Other DoD Agencies –

Stateside

National Geospatial Intelligence Agency Department of the Air Force

All Air Force Agencies - Stateside

Department of Veterans Affairs

U.S. Court of Appeals for the Armed Forces

Executive Office of the President

Council of Economic Advisors

Council on Environmental Quality

Domestic Policy Council

Executive Resident at the White House

National Economic Council

National Security Council

Office of Administration

Office of Management and Budget

Office of National Drug Control Policy

Office of Policy Development

Office of Science and Technology Policy

Office of the U.S. Trade Representative

Office of the Vice President

Office of the White House

Foreign Service

USDA Animal and Plant Health Inspection Service – Overseas

DHHS Centers for Disease Control and Prevention – Overseas

USDOJ Drug Enforcement Administration – Overseas

DOT Federal Aviation Administration – Overseas

DHS Federal Emergency Management Agency – Overseas

USDA Foreign Agriculture Service – Overseas

DHS Transportation Security Administration – Overseas

DHS U.S. Citizenship and Immigration Services – Overseas

U.S Foreign Commercial Service – Overseas

MARFO

Defense Career Management Support Agency

Mid-Atlantic Regional Finance Office

National Business Center (NBC)/DOI (e-Payroll Provider)

Advisory Council on Historic Preservation

African Development Foundation

Arctic Research Commission

Chemical Safety and Hazard Investigation Board

Commission of Fine Arts

Consumer Product Safety Commission

Department of Education

Department of the Interior Bureau of Indian Affairs Bureau of Land Management Bureau of Reclamation Minerals Management Service National Business Center National Park Service Office of the Inspector General Office of the Secretary of the Interior Office of the Solicitor U.S. Fish and Wildlife Service U.S. Geological Society

Department of Transportation Federal Aviation Administration Federal Highway Administration Federal Motor Carrier Safety Administration Federal Railroad Administration Federal Transit Administration Maritime Administration National Highway Traffic Safety Administration Office of the Inspector General Office of the Secretary Pipeline and Hazardous Material Safety Administration Research & Innovative Technology Administration

Equal Employment Opportunity Commission

Federal Energy Regulatory Commission

Federal Labor Relations Authority

Federal Retirement Thrift Investment Board

Federal Trade Commission

Harry S Truman Scholarship Foundation

Institute of Museum and Library Services

Inter-American Foundation

International Trade Commission

James Madison Memorial Fellowship Foundation

Millennium Challenge Corporation

National Aeronautics and Space Administration

Ames Research Center

Dryden Flight Research Center

Glenn Research Center

Goddard Space Flight Center

Headquarters

Johnson Space Center

Kennedy Space Center

Langley Research Center

Marshall Space Flight Center

Overseas

National Commission on Libraries and

Information Science National Labor Relations Board

National Science Foundation

National Transportation Safety Board

Nuclear Regulatory Commission

Office of Navajo and Hopi Indian Relocation

Overseas Private Investment Corporation

Pension Benefit Guaranty Corporation

Presidio Trust

Public Defender Service for the District of

Columbia Securities and Exchange Commission

Selective Service System

Social Security Administration

Surface Transportation Board

U.S. Holocaust Memorial Museum

U.S. Trade and Development Agency

Utah Reclamation Mitigation and Conservation

Commission Valles Caldera Trust

National Finance Center/USDA (e-Payroll Provider)

Abraham Lincoln Bicentennial Commission

Appalachian Regional Commission

Architect of the Capitol

Office of the Architect

U.S. Botanic Garden

Architectural and Transportation Barriers Compliance Board

Armed Forces Retirement Home

U.S. Naval Home

U.S. Soldier’s and Airmen’s Home

Commission on Civil Rights

Commission on Security and Cooperation in Europe

Commodity Futures Trading Commission

Congressional – Executive Commission on the People’s Republic of China

Congressional Budget Office

Corporation for National and Community Service

Court Services and Offender Supervision Agency for the District of Columbia

Office of the Director

Pretrial Services Agency

Defense Nuclear Facilities Safety Board

Denali Commission

Department of Agriculture

Agricultural Marketing Service

Agricultural Research Service

Animal and Plant Health Inspection Service

Departmental Administration

Economic Research Service

Farm Service Agency

Farm Service Agency – County Employees

Food and Nutrition Service

Food Safety and Inspection Service

Foreign Agricultural Service

Forest Service

Grain, Inspection, Packers and Stockyards Administration

Homeland Security Offices

Human Resources Management

National Agricultural Statistics Service

National Appeals Division

National Finance Center

National Institute of Food and Agriculture

National Sheep Industry Improvement Center

Natural Resources Conservation Service

Office of Administrative Law Judges

Office of Budget and Program Analysis

Office of Civil Rights

Office of Communications

Office of Ethics

Office of General Counsel

Office of the Chief Financial Officer

Office of the Chief Information Officer

Office of the Executive Secretariat

Office of the Inspector General

Risk Management Agency

Rural Business and Cooperative Development Service

Rural Housing Service

Rural Utilities Service

Department of Commerce

Bureau of Economic Analysis

Bureau of Industry and Security

Bureau of the Census

Economic Development Administration

Economics and Statistics Administration

International Trade Administration

Minority Business Development Agency

National Institute of Standards and Technology

National Oceanic and Atmospheric Administration

National Technical Information Service

National Telecommunications and Information Administration

Office of the Inspector General

Office of the Secretary

Patent and Trademark Office

Technology Administration

Department of Homeland Security

Management Directorate

Border and Transportation Security

DHS Headquarters

Domestic Nuclear Detection Office

Federal Emergency Management Agency

Federal Law Enforcement Training Center

Federal Protective Service

National Protection and Programs Directorate

Office of Health Affairs

Office of Infrastructure Protection

Office of Inspector General

Office of Intelligence and Analysis

Office of Policy

Office of the Secretary

Office of the Under Secretary for Emergency Preparedness & Readiness

Operations Coordination

Science and Technology Directorate

Transportation Administration Service Center

Transportation Security Administration

U.S. Citizenship and Immigration Services

U.S. Coast Guard

U.S. Customs and Boarder Protection

U.S. Immigration and Customs Enforcement

U.S. Secret Service

Undersecretary for Management

Undersecretary for Preparedness

Department of Housing and Urban Development

All Other Bureaus/Offices

Office of the Inspector General

Department of Justice

All Other Bureaus/Offices

Antitrust Division

Bureau of Alcohol, Tobacco, Firearms and Explosives

Bureau of Prisons

Civil Division

Civil Rights Division

Community Oriented Policing Services

Community Relations Service

Criminal Division

Drug Enforcement Administration

Environment and Natural Resources Division

Executive Office for Immigration Review

Executive Office for U.S. Trustee Program

Executive Office for United States Attorneys

Federal Bureau of Investigation

Foreign Claims Settlement Commission

Interpol

Justice Management Division

National Drug Intelligence Center

National Security Division

Office of Alternative Dispute Resolution

Office of Attorney Recruitment and Management

Office of Federal Detention Trustee

Office of Information and Privacy

Office of Intelligence Policy and Review

Office of Intergovernmental and Public Liaison

Office of Investigative Agency Policies

Office of Justice Programs

Office of Legal Counsel

Office of Legal Policy

Office of Legislative Affairs

Office of Professional Responsibility Office of Public Affairs

Office of Solicitor General

Office of Special Counsel

Office of the Associate Attorney General

Office of the Attorney General

Office of the Deputy Attorney General

Office of the Inspector General

Office of the Pardon Attorney

Office of Tribal Justice

Office of Violence Against Women Privacy and Civil Liberties Office

Professional Responsibility Advisory Office Tax Division

U.S. Attorneys

U.S. Marshals Service

U.S. Parole Commission

Department of Labor

Bureau of International Labor Affairs

Bureau of Labor Statistics

Employee Benefits Security Administration

Employment and Training Administration

Employment Standards Administration

Mine Safety and Health Administration

National Skills Standards Board

Occupational Safety and Health Administration

Office of Administrative Law Judges

Office of Congressional and Intergovernmental Affairs

Office of Disability Employment Policy

Office of Public Affairs

Office of the Assistant Secretary for Administration & Management

Office of the Assistant Secretary for Policy

Office of the Chief Financial Officer

Office of the Inspector General

Office of the Secretary

Office of the Solicitor

Veterans Employment and Training Service

Women’s Bureau

Department of Treasury

Alcohol and Tobacco Tax and Trade Bureau

Bureau of Engraving and Printing

Bureau of Public Debt

Departmental Offices

Financial Crimes Enforcement Network

Financial Management Service

Inspector General for Tax Administration

Internal Revenue Service

Office of the Comptroller of the Currency

Office of the Inspector General

Office of Thrift Supervision

Special Inspector General for the Troubled Asset Relief Program

U.S. Mint Department of Veterans Affairs- Office of Inspector General Farm Credit Administration Farm Credit System Insurance Corporation

Federal Communications Commission Federal Deposit Insurance Corporation Federal Election Commission Federal Housing Finance Agency Federal Maritime Commission Federal Mediation and Conciliation Service Federal Mine Safety and Health Review Commission Government Accountability Office Government Printing Office International Boundary and Water Commission Library of Congress

All Other Employees LC Child Care Development Center

Merit Systems Protection Board National Capital Planning Commission National Endowment for the Arts National Endowment for the Humanities National Gallery of Art Occupational Safety and Health Review Commission Office of Compliance Office of Government Ethics Office of Special Counsel Peace Corps Small Business Administration Smithsonian Institution U.S. Agency for International Development U.S. Capitol Police U.S. Court of Appeals for Veterans Claims Woodrow Wilson International Center for Scholars

National Payroll Branch/GSA (e-Payroll Provider)

American Battle Monuments Commission Arlington, VA (Headquarters) Mexico Panama Paris Philippines

Tunisia-Rome

Appraisal Subcommittee / Federal Financial Institution Exam Council

Barry M Goldwater Scholarship and Excellence in Education Foundation

Christopher Columbus Fellowship Foundation

Commission for the Preservation of America’s Heritage Abroad

Commission on International Religious Freedom

Commission on Ocean Policy

Commission on the Prevention of Weapons of Mass Destruction

Committee for Purchase from People who are Blind or Severely Disabled

Delta Regional Authority

District of Columbia Court of Appeals

District of Columbia Court Systems

District of Columbia Superior Court

Dwight D. Eisenhower Memorial Commission

Election Assistance Commission

Export – Import Bank of the U.S.

Financial Crisis Inquiry Commission

General Services Administration

Interagency Council on Homelessness

Japan-U.S. Friendship Commission

John F. Kennedy Center For Performing Arts

Marine Mammal Commission

Medicare Payment Advisory Commission

Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation

National Archives and Records Administration

National Council on Disability

National Credit Union Administration

National Mediation Board

Nuclear Waste Technical Review Board

Office of Personnel Management

Office of the Federal Coordinator for Alaska Natural Gas

Railroad Retirement Board

Recovery Act and Accountability and Transparency Board

State Justice Institute

Stennis Center for Public Service

U.S. China Economic and Security Review Commission

U.S. Institute of Peace

Vietnam Education Foundation

National Security Agency

Defense Intelligence Agency

National Security Agency

U.S. Coast Guard

National Oceanic and Atmospheric Administration Commissioned Corps

U.S. Coast Guard Active Duty

U.S. Coast Guard Reserve

Annuity /Retirement Systems

Army/Navy/Air Force/ Marine Retirement Plan

Comptrollers' General Retirement Plan

Department of State Foreign Service Retirement System

Federal Reserve BOG Retirement System

Judiciary Retirement System (Judges and Survivor Annuitants of Judges)

Marine Corps Community Services (NAF) Retirement Plan

Military Court of Appeals Judges Retirement System

Navy Bureau of Personnel (BUPERS) NAF Retirement Plan

Navy Exchange Services Command (NEXCOM) Retirement Plan

Office of Thrift Supervision Retirement Plan

Office of Workers’ Compensation Programs

OPM Annuity (CSRS & FERS)

Tennessee Valley Authority Retirement Plan

U.S. Coast Guard - NOAA Corps Retirement System

U.S. Court of Appeals for Veterans Claims Judges Retirement Program

U.S. Public Health Service Retirement System (Commissioned Corps)

U.S. Tax Court Judges Retirement System

U.S. Tax Court – Survivor Annuitant of U.S. Tax Court Judge

Automatic Bank Withdrawal / Direct Bill

The payroll providers noted below do not currently offer payroll deduction for any of the voluntary benefit programs. All eligible employees or annuitants who receive pay/annuity from one of these providers and are enrolled in FEDVIP or FLTCIP must pay premium by direct bill or ABW. In addition, survivors of employees who die in service, while entitled to continue benefits, do not receive an annuity and must pay all premiums via direct bill.

At a future time, the successful offeror may explore pursuing a direct link with these providers.

Air Force NAF Retirement Plan Army NAF Retirement Plan Civilian Marksmanship Program District of Columbia Government - Office of Pay and Retirement Services* District of Columbia Government - All Other D.C. Agencies / Services District of Columbia Housing Authority District of Columbia Court Judges Retirement System District of Columbia Retirement Board Marine Corps Community Services (NAF) Retirement Plan Navy Bureau of Personnel (BUPERS) NAF Retirement Plan Navy Exchange Services Command (NEXCOM) Retirement Plan Uniformed Services University of the Health Sciences Retirement System (USUHS-TIAA-

CREF)

*This agency is direct bill or ABW only for the FLTCIP.

Appendix J Voluntary Benefits Programs Enrollments by Payroll / Annuity Provider

Enrollment Count*

Payroll / Annuity Provider FEDVIP FSAFEDS FLTCIP

AAFES Retirement Plan 1 N/A 0

Air Force NAF Retirement Plan 5 N/A 0

Annuity ABW Location 2,716 N/A 0

Army NAF Retirement Plan 49 N/A 0

Bonneville Power Administration 1,540 840 137

Central Intelligence Agency 6,503 3,146 361

Civilian Pay - 97380100 85,357 18,022 3,612

Civilian Pay - 97380500 50,317 13,438 2,821

Civilian Pay - 97380600 89,575 25,019 4,858

Civilian Pay - 97380700 18,466 2,932 493

Civilian Pay - 97380800 123,085 24,708 5,203

Civilian Pay - 97381000 2,613 498 283

Civilian Pay - 97381100 3,766 544 231

Civilian Pay - 97381200 915 427 90

Civilian Pay - 97381400 6,202 N/A 725

Civilian Pay - 97381500 39,896 19,342 4,169

Civilian Pay - 97381600 203,577 43,277 6,748

Civilian Pay - 97381800 872 336 76

Civilian Pay - 97381900 2,621 86 37

Dept. of Interior - COM 28,895 20,996 0

Dept. of Interior - DOI 33,673 12,935 7,903

Dept. of Interior - DOT 32,556 15,010 0

Dept. of Interior - MPP 2 N/A 0

Dept. of Interior - SSA 37,419 11,720 0

Dept. of State 11,447 5,440 1,414

Dept. of State - Foreign Service 2,466 N/A 0

DIRECT BILL ANNUITY LOCATION 859 N/A 0

DIRECT BILL PAY LOCATION 25 N/A 0

Eastern Regional Support Center 935 357 0

Federal Reserve BOG 34 N/A 93

Federal Reserve BOG - Retirees 452 N/A 0

Gallaudet University 313 152 0

GSA 11,507 4,727 1,143

House of Reps - Members 191 110 0

House of Reps - Staff 4,100 1,300 0

Judiciary - Judges 807 N/A 0

Judiciary - Retired Judges 391 N/A 0

Judiciary - Staff 17,230 N/A 0

Mid-Atlantic Regional Finance Office 552 137 0

Military Court of appeals Judges Ret System 1 N/A 0

Milk Market- GA 23 10 1

Milk Market- KS 32 21 4

Milk Market- KY 17 9 0

Milk Market- MN 31 35 7

Milk Market- NY 47 37 1

Milk Market- OH 26 24 3

Milk Market- TX 24 15 6

Milk Market- WA 19 17 1

National Finance Center 331,848 114,424 21,018

National Security Agency 15,099 5,965 1,046

NFC Retirement Plans 3 N/A 0

Northern Regional Personnel Center 5,441 1,914 0

Office of Pay and Retirement Services 399 N/A 0

OPM Annuity Rolls 451,606 N/A 0

Payroll ABW Location 74 N/A 0

Potomac Support Center 45 16 0

Roosevelt Campobello International Park Commission

10 N/A 0

US Postal Service 211,284 N/A 2,820

US Senate 3,028 1,179 156

US Tax Court - Retired Judges 5 N/A 0

US Tax Court- Judges 10 17 10

Workers Compensation 6,534 N/A 0

Enrollment Count*

Payroll / Annuity Provider FEDVIP FSAFEDS FLTCIP

Social Security Administration (SSA) 2,081

Department of Transportation (DOT) 2,277

Eastern Regional Support Center 23

National Institute of Food and Agriculture - Auburn University

National Institute of Food and Agriculture - Oregon State University

National Institute of Food and Agriculture - University of Kentucky

Gallaudet University 48

Northern Regional Personnel Center 215

U.S. Congress - House of Representatives 24

Tennessee Valley Authority (TVA) 114

USA - Active 114

USA - Reserve/National Guard 4

USN - Active 83

USN - Reserve 1

USAF - Active 113

USAF - Reserve/Air National Guard 9

USMC - Active 14

USCG - Active 9

USPHS - Active 95

U.S. Department of State - Annuitant 1,005

Federal and U.S. Postal Service Annuitant (Serviced by OPM)

74,800

Tennessee Valley Authority (TVA) - Retired 406

USCG / USPHS / NOAA - Retired 358

USA / USN / USMC / USAF - Retired 7,937

*FEDVIP, FSAFEDS, and FLTCIP enrollments as of September 30, 2015. FEDVIP numbers are based on SSN, which means each person in only counted once, even if they are enrolled in both dental and vision. FLTCIP numbers indicate enrollees paying via payroll deduction only. Actual enrollments are higher, since enrollees have the option of paying via payroll deduction, direct bill (DB), or

ABW, even if their agency offers payroll deduction.

Notes:

There are approximately 45 additional land-grant universities that participate in the

Department of Agriculture’s National Institute of Food and Agriculture (NIFA, formerly known as the Cooperative State Research, Education and Extension Service or Cooperative

Extension) that may require integration if an employee applies for coverage under FLTCIP and selects payroll deduction.

Three of the four private-sector HR LOB shared service centers are approved to provide payroll services but have no current agency clients. They are: Accenture National Security Services;

Allied Technologies Group; and Carahsoft Technology Group.

The following payroll providers have individuals enrolled in FEDVIP and/or FLTCIP, but do not currently support payroll/annuity deduction. At a future time they may choose or be able to take deductions directly:

o Civilian Marksmanship Program o District of Columbia Office of Pay and Retirement Systems o District of Columbia Retirement Board o DC Courts Judges Retirement System o District of Columbia Housing Authority o District of Columbia Government Employees o Marine Corps Community Services (NAF) Retirement Plan o Navy Exchange Services Command (NEXCOM) Retirement Plan o Navy Bureau of Personnel (BUPERS) NAF Retirement Plan o Office of Thrift Supervision Retirement Plan o Uniformed Services University of the Health Sciences o

Appendix K Enrollment Pre-Validation and Frequency by Payroll / Annuity Provider

Payroll / Annuity Provider Pre-validate Frequency Air Force NAF Retirement Plan √ Annual

Army & Air Force Exchange Service Retirement Plan (AAFES) √ Annual

Army NAF Retirement Plan √ Annual

Army/Navy/Air Force/Marine Retirement Plan No

Bonneville Power Administration √ Annual

CIA √ Bi-weekly

Comptrollers’ General Retirement Plan No

USDA NIFA (formerly known as Cooperative Extension Service)**:

Auburn University No

Clemson University No

Purdue University No

University of Arkansas No

University of Delaware No

University of Hawaii No

University of Kentucky No

Oregon State University No

Defense Finance and Accounting Service (DFAS) √ Bi-weekly

Department of the Army Reserve/Guard No

Department of State √ Bi-weekly

Department of State Foreign Service Retirement System √ Monthly

Department of the Air Force (Active Duty) No

Department of the Air Force Reserve/Guard No

Department of the Army (Active Duty) No

Department of the Navy (Active Duty) No

Department of the Navy (Reserve) No

District of Columbia Office of Pay and Retirement Services No

District of Columbia Retirement Board No

District of Columbia Court Judges Retirement System No

District of Columbia Water and Sewer Authority (DC WASA) √ Annual

Eastern Regional Support Center √ Bi-weekly

Federal Judiciary √ Annual

Federal Reserve Board of Governors √ Annual

Federal Reserve Board of Governors Retirement Plan √ Annual

Gallaudet University √ Annual

GSA National Payroll Branch √ Bi-weekly

Mid-Atlantic Regional Finance Office √ Annual

Military Court of Appeals Judges Retirement System No

Military Sealift Command √ Annual

Milk Market Administration -GA √ Annual

Milk Market Administration -KS √ Annual

Milk Market Administration -KY √ Annual

Milk Market Administration -MN √ Annual

Milk Market Administration -NY √ Annual

Milk Market Administration -OH √ Annual

Milk Market Administration -TX √ Annual

Milk…