OMA Amendment 3.pdf

This document is Oracle Master Agreement Amendment Three, which amends the existing Oracle Master Agreement US-GMA-578208 dated November 20, 2015, between the State of Wisconsin and Oracle America, Inc. The amendment adds Schedule C - Cloud Services to the master agreement's applicable schedules and incorporates updated service specifications including Cloud Hosting and Delivery Policies (December 2017), Data Processing Agreement (January 12, 2018), and Oracle's privacy policy (February 13, 2018). The amendment was signed by Rick Hughes, Director of the State Bureau of Procurement for Wisconsin on May 10, 2018, and by Deborah Vaughn, Contracts Manager for Oracle America, Inc. on May 9, 2018.

The contract covers Oracle's cloud services under Schedule C, which provides the State of Wisconsin with access to Oracle's cloud-based software and infrastructure services. The agreement establishes that orders placed are non-cancelable with fees being non-refundable, except as otherwise specified in the master agreement or individual orders. The contract includes comprehensive terms for data protection, intellectual property rights, service level commitments, and security provisions. Services are provided for defined service periods with automatic extension capabilities, and the agreement includes provisions for service monitoring, compliance auditing, and background check requirements for Oracle personnel. The document references US-GMA-578208 as the general terms reference and designates this as Schedule C specifically for cloud services in the public sector.