OKC Aircraft Maintenance PWS.pdf

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Aircraft Full Maintenance and Logistics Support Services
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15M30023QA3700014
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This document is a Sources Sought Notice issued by the U.S. Marshals Service seeking information from commercial entities for aircraft full maintenance and logistics support services for a fleet of Boeing 737 aircraft located in Oklahoma City, OK and Kansas City, MO. The maintenance provider will be responsible for all heavy maintenance, line maintenance, line servicing, inspections, repairs and associated logistics support. Respondents must have a Title 14 CFR Part 145 Repair Station certificate and perform all maintenance to Title 14 CFR Part 91 standards. The period of performance is from October 1, 2023 to September 30, 2024 with four option years. Interested parties must submit their capabilities packages by November 29, 2022 addressing their ability to meet the requirements and complete the attached questionnaire. The government will not pay for any information submitted in response. This notice is to conduct market research only and no award will be made.

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U.S. Marshals Service (USMS) Justice Prisoner Air Transportation System (JPATS)

Oklahoma City, Oklahoma Aircraft Maintenance, Line Servicing, and Logistic Support Services

Performance Work Statement

Original Revision October 25, 2022

Table of Contents

1. Introduction and Overview

2. JPATS Responsibilities

3. Contractor Responsibilities

3.1. Federal Aviation Administration (FAA) Certification Requirements

3.2. Scheduled Maintenance

3.3. Unscheduled Maintenance

3.4. Aircraft On Ground (AOG) Maintenance

3.5. Heavy Maintenance

3.6. Line Servicing

3.7. Additional Supportable Activities

3.7.1. Off-Site Activities

3.7.2. Aircraft Recovery

3.7.3. Audits

3.8. Technical Data

3.9. Engineering Support

3.10. Logistics Support

3.10.1. Receiving Inspection

3.10.2. Certification Documentation

3.10.3. Rotable Parts

3.10.4. Hazardous Material (HAZMAT)

3.10.5. Shelf-Life Management Program

3.11. Aircraft Flight Mechanic

3.12. Ground Support Equipment (GSE)

3.13. Aircraft Cleanliness

3.13.1. Interior

3.13.2. Exterior

3.14. Hangar Cleanliness

3.15. Charter Aircraft

3.16. Contract Personnel

3.16.1. Staffing

3.16.2. Security Requirements

3.16.3. Uniforms

3.17. Airworthiness Directives

3.17.1. Line Maintenance Responsibilities

3.17.2. Over and Above Responsibilities

3.18. Service Bulletins

3.18.1. Line Maintenance Responsibilities

3.18.2. Over and Above Responsibilities

3.19. Major Repairs / Major Alterations

3.20. Maintenance Documentation

3.20.1. Aircraft Logbooks

3.20.2. CAMP Task Cards

3.20.3. Certification Documentation

3.21. Overtime

3.22. Travel

3.23. Training

3.23.1. Aircraft Specific General Familiarization

3.23.2. Employee Training Records

3.23.3. Hazardous Material (HAZMAT)

3.23.4. Federal Transfer Center (FTC) Jetbridge

3.24. Tools and Tool Control

3.25. Federal Bureau of Prisons (BOP) Federal Transfer Center (FTC) Jetbridge

3.25.1. Preventative Maintenance

3.25.2. Operation

4. Deliverables

4.1. Invoices

4.1.1. Firm Fixed Price (FFP)

4.1.2. Over and Above (O&A)

4.2. Aircraft Status Report (Shift Turnover Report)

4.3. Accruals

4.4. Aircraft Parts Inventory Report

4.5. Calibrated Tool Report

4.6. Overtime Report

4.7. Maintenance Travel Report

4.8. Personnel Status Report

4.9. Scheduled Maintenance Report

4.10. Flight Mechanic Staffing

4.11. Shelf-Life Items Report

5. Period of Performance

6. Performance Standards

6.1. Assessing Performance

7. Aircraft Maintenance Schedule

7.1. Boeing 737-400 Aircraft

7.2. Boeing 737-700 / -800 Aircraft

1. Introduction and Overview

The United States Marshals Service (USMS), Justice Prisoner Air Transportation System (JPATS) has a requirement for aircraft maintenance, line servicing, and logistics support services for two (2) Boeing 737-400 series aircraft and one (1) Boeing 737-800 series aircraft. All three aircraft are currently owned and operated exclusively by JPATS at their Oklahoma City, Oklahoma operational site. All aircraft must be available for dispatch as per all dispatch requirements detailed in the Federal Aviation Administration (FAA) Master Minimum Equipment List (MMEL), as supplemented by the Boeing 737 Dispatch Deviation Guide (DDG), or equivalent aircraft specific MEL as deemed acceptable by the JPATS Contracting Officer’s Representative (COR).

Based on current mission flying schedules, JPATS’ estimated utilization rate for each aircraft will be approximately five-days per week, or 700 flight hours each, for a total of 2,100 flight hours annually, or 500 cycles each for a total of 1,500 cycles annually. The normal flight schedule is most frequently daytime flying, Monday through Friday;

however, JPATS’ unique mission requires all aircraft be available for dispatch 24 hours a day, 7 days a week. Accordingly, the Contract Maintenance Provider must be prepared to support flight operations beyond normal working hours, including holidays, by responding within a four-hour window at the direction of the JPATS Contracting Officer or the Contracting Officer’s Representative (COR).

All aircraft will be operated as Public Aircraft subject to JPATS Deviation Authority as detailed in the JPATS General Maintenance Manual (GMM), Chapter I. In those instances where maintenance cannot be accomplished in accordance with applicable regulatory requirements, aircraft log entries, if required, will be accomplished by appropriately designated JPATS personnel. All aircraft maintenance activities will be subject to discretionary oversight by the JPATS Contracting Officer’s Representative

(COR).

Note: It is JPATS intention to replace both Boeing 737-400 aircraft, with Boeing 737- 700 or Boeing 737-800 aircraft during the Period of Performance of this contract. For the purposes of this Performance Work Statement, JPATS will continue to reference the current fleet configuration; however, the successful offeror will be required to maintain future aircraft purchases with no additional increase in Firm Fixed Price (FFP) Monthly Invoices. Additionally, JPATS reserves the right to transfer aircraft between operational sites during the period of performance of this contract.

2. JPATS Responsibilities

Administer training, as required, for GMM Familiarization, Required Inspection Item (RII) procedures, Airworthiness Release procedures, Discrepancy Deferral procedures, Logbook documentation, and CAMP Task Card documentation.

Provide all required Aircraft Maintenance Manuals (AMMs), Component Maintenance Manuals (CMM), Illustrated Parts Catalogs (IPC), Wiring Diagrams (WD), Structural

Repair Manuals (SRM), etc. via downloaded Compressed (zipped) Files to be loaded to the Maintenance Provider’s internal technical library website.

Provide the Aircraft Flight Schedule prior to the air operation missions, typically on the Thursday prior to the following week’s scheduled missions.

Provide CAMP Fleet Due List Reports for all maintenance requirements. Typically, the CAMP Fleet Due List Reports are sent to the Contract Maintenance Provider weekly and are sent as a 30-day and 90-day preview of upcoming maintenance activities.

Perform quality assurance surveillance on all services provided under this contract.

3. Contractor Responsibilities

The Contract Maintenance Provider is responsible to perform all aircraft maintenance, preventative maintenance, line servicing, and logistics support services on two (2) Boeing 737-400 series aircraft and one (1) Boeing 737-800 series aircraft. The Contract Maintenance Provider will provide all labor, supplies, supervision, management, tools, materials, equipment, and transportation necessary to provide the services as outlined in this Performance Work Statement (PWS).

The Contract Maintenance Provider will strictly adhere to the maintenance policies and procedures as detailed in the JPATS General Maintenance Manual (GMM) as well as applicable statutes and regulations as prescribed by the Federal Aviation Administration (FAA), Occupational Safety and Health Administration (OSHA), the Environmental Protection Agency (EPA), and the National Fire Protection Agency (NFPA). The Contract Maintenance Provider is responsible for the repair or replacement of any damaged aircraft or equipment that is damaged or destroyed due to acts of negligence.

The Contract Maintenance Provider is responsible to perform, or arrange to have performed, both scheduled and unscheduled heavy maintenance events up to and including C Checks, and all scheduled and unscheduled heavy maintenance events on the CFM56-3C1 and CFM56-7B series engines up to and including overhaul, performance restoration and life limited parts (LLP) replacement. Note: JPATS reserves the right to obtain airframe, engine, APU, or landing gear heavy maintenance services from a vendor of their choosing.

The Contract Maintenance Provider will designate a Point of Contact (POC) for the JPATS Contracting Officer and Contracting Officer Representative (COR). The Contract Maintenance Provider’s POC will coordinate all maintenance events with the JPATS COR and will be available 24 hours a day, 7 days a week.

As a minimum, the Contract Maintenance Provider must implement the following programs:

• Quality Control Program / Plan

• Inspection Program

• Training Program

• Maintenance Control Program

• Safety Program (preferably a Safety Management System (SMS) Program)

• Fire Protection Program

• Hazardous Waste Management Program

• Foreign Object Damage (FOD) Program

• Approved Vendor List Program

• Tool Control Program

• Calibrated Tool Program

• Aircraft Part Program

• Shelf-Life Program

• Shipping and Receiving Program

• Scrapped Parts Program

• Drug and Alcohol Testing Program

After contract award and before commencing any services required by this contract, the Contract Maintenance Provider must submit the programs listed above for review and approval by the JPATS Contracting Officer’s Representative (COR).

3.1. Federal Aviation Administration (FAA) Certification Requirements

3.1.1. The Contract Maintenance Provider must possess and maintain a 14 CFR Part 145 Repair Station with, as a minimum, a Limited Rating to maintain the Boeing 737-400, Boeing 737-700 aircraft, and Boeing 737-800 aircraft.

3.1.2. The Contract Maintenance Provider’s maintenance personnel must be FAA Certificated Mechanics with Airframe and Powerplant (A&P) Ratings.

The Contract Maintenance Provider may submit a written deviation waiver request for each non-certificated mechanic; however, each deviation waiver request is subject to review by the Contracting Officer’s Representative (COR) and must be approved in writing.

3.1.3. The Contract Maintenance Provider must obtain FAA Repairman Certificates for maintenance personnel that are not FAA Certificated Mechanics with Airframe and Powerplant (A&P) Ratings.

3.2. Scheduled Maintenance

3.2.1. The Contract Maintenance Provider is responsible to perform all scheduled maintenance requirements up to and including a 4A Check as required in JPATS Maintenance Inspection Program (MIP). The Contract Maintenance Provider’s designated point of contact will immediately notify the Contracting Officer’s Representative (COR) if a discrepancy cannot be repaired in time for the aircraft to perform its next scheduled flight. Note:

JPATS MIP is equivalent in scope and complexity to a commercial aviation air carrier’s Continuous Airworthiness Maintenance Program (CAMP) and is subject to Original Equipment Manufacturers (OEM) revisions after the award of this contract. Reference Section 7 for aircraft specific scheduled maintenance intervals.

3.2.2. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all engine scheduled maintenance requirements up to and including overhaul, performance restoration, and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of engine overhaul, performance restoration, and life limited part (LLP) replacement.

3.2.3. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all Auxiliary Power Unit (APU) scheduled maintenance requirements up to and including overhaul and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of APU overhaul and life limited part (LLP) replacement.

3.2.4. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all landing gear scheduled maintenance requirements up to and including overhaul and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of landing gear overhaul and life limited part (LLP) replacement.

3.2.5. After contract award, JPATS and the Contract Maintenance Provider will have weekly scheduled meetings to discuss the aircraft downtimes and acceptable timeframes for the accomplishment of all tasks required under this Performance Work Statement (PWS).

3.2.6. The Contract Maintenance Provider is responsible for the accomplishment of the JPATS 737-400 Daily Inspection each flying day.

3.2.7. The Contract Maintenance Provider is responsible for the accomplishment of the JPATS 737-400 Pre-Departure Service Check prior to each flight.

3.2.8. The Contract Maintenance Provider is responsible for the accomplishment of the JPATS 737-800 Daily Inspection each flying day.

3.2.9. The Contract Maintenance Provider is responsible for the accomplishment of the JPATS 737-800 Pre-Departure Service Check prior to each flight.

3.2.10. The Contract Maintenance Provider is responsible for performing engine compressor washes as scheduled or as requested by the Contracting Officer’s Representative (COR). The Contract Maintenance Provider can anticipate performing three (3) compressor washes on each aircraft during the period of performance of this contract.

3.2.11. The Contract Maintenance Provider is responsible for the accomplishment of daily downloads of the aircraft’s Quick Access Recorder (QAR) and electronic transmissions of the downloaded file to JPATS’ Flight Data Monitoring (FDM) contractor within one (1) hour of the aircraft’s arrival at JPATS hangar.

3.2.12. The Contract Maintenance Provider is responsible to perform maintenance, preventative maintenance, troubleshooting, and adjustments / rigging of the of the engine, airframe, auxiliary power unit (APU), landing gear, flight controls, doors, aircraft systems, subsystems, etc.

3.2.13. The Contract Maintenance Provider will immediately notify the Contracting Officer’s Representative (COR) when any required maintenance event exceeds their repair capabilities, giving adequate time for the Contract Maintenance Provider to subcontract the maintenance event or for JPATS to arrange for an alternate maintenance process and / or vendor. For instance, maintenance events that require specialty technical skills or test equipment such as Nondestructive Testing (NDT), fuel cell maintenance, engine borescope inspection, etc. Prior to commencing any services required by this Section, the Contract Maintenance Provider must obtain prior authorization from the COR. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of maintenance required under this Section.

3.3. Unscheduled Maintenance

3.3.1. The Contract Maintenance Provider will conduct a thorough debrief with the flight crewmembers, after the last flight of the day, and is responsible to troubleshoot, repair, and perform required operational tests of all pilot reported discrepancies. The Contract Maintenance Provider’s designated point of contact will immediately notify the Contracting Officer’s Representative (COR) if a pilot reported discrepancy cannot be repaired in time for the aircraft to perform its next scheduled mission or serve as an available spare.

3.3.2. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all engine unscheduled maintenance requirements up to and including overhaul, performance restoration, and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of engine overhaul, performance restoration, and life limited part (LLP) replacement.

3.3.3. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all Auxiliary Power Unit (APU) unscheduled maintenance requirements up to and including overhaul and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of APU overhaul and life limited part (LLP) replacement.

3.3.4. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all landing gear unscheduled maintenance requirements up to and including overhaul and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of landing gear overhaul and life limited part (LLP) replacement.

3.3.5. The Contract Maintenance Provider is responsible to perform conditional inspections to include but not limited to, lightning strike, flap overspeed, severe turbulence, and overweight landing.

3.3.6. The Contract Maintenance Provider will immediately notify the Contracting Officer’s Representative (COR) when any required maintenance event exceeds their repair capabilities, giving adequate time for the Contract Maintenance Provider to subcontract the maintenance event or for JPATS to arrange for an alternate maintenance process and / or vendor. For instance, maintenance events that require specialty technical skills or test equipment such as Nondestructive Testing (NDT), fuel cell maintenance, engine borescope inspection, etc. Prior to commencing any services required by this Section, the Contract Maintenance Provider must obtain prior authorization from the COR. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of maintenance required under this Section.

3.4. Aircraft On Ground (AOG) Maintenance

3.4.1. The Contract Maintenance Provider is responsible for all off-site AOG repairs and coordination of repair activities when an AOG situation is experienced by JPATS flight crewmembers at any off-site location. All AOG repairs will be performed in a timely manner and coordinated with the Contracting Officer’s Representative (COR).

3.4.2. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all engine AOG maintenance requirements up to and including overhaul, performance restoration, and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of engine overhaul, performance restoration, and life limited part (LLP) replacement.

3.4.3. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all Auxiliary Power Unit (APU) AOG maintenance requirements up to and including overhaul and life limited part (LLP) labor, parts, materials, and supplies for the accomplishment of APU overhaul and life limited part (LLP) replacement.

3.4.4. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all landing gear AOG maintenance requirements up to and including overhaul and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of landing gear overhaul and life limited part (LLP) replacement.

3.4.5. The Contract Maintenance Provider will immediately notify the Contracting Officer’s Representative (COR) when any required AOG event exceeds their repair capabilities, giving adequate time for the Contract Maintenance Provider to subcontract the maintenance event or for JPATS to arrange for an alternate maintenance process and / or vendor. For instance, maintenance events that require specialty technical skills or test equipment such as Nondestructive Testing (NDT), fuel cell maintenance, engine borescope inspection, etc. Prior to commencing any services required by this Section, the Contract Maintenance Provider must obtain prior authorization from the COR. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of maintenance required under this Section.

3.5. Heavy Maintenance

3.5.1. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all scheduled heavy maintenance requirements up to and including a 6C Check, as required in JPATS Maintenance Inspection Program (MIP), all unscheduled heavy maintenance events, and all Aircraft On Ground (AOG) heavy maintenance events. The Contract Maintenance Provider must provide separate labor, supplies, supervision, management, tools, materials, equipment, and a facility for the accomplishment of this Section and will be reimbursed for labor, parts, materials, and supplies for the accomplishment of maintenance required under this Section. Note:

JPATS MIP is equivalent in scope and complexity to a commercial aviation air carrier’s Continuous Airworthiness Maintenance Program (CAMP) and is subject to Original Equipment Manufacturers (OEM) revisions after the award of this contract. Reference Attachment for the Heavy Maintenance Approval Process. Reference Section 7 for aircraft specific scheduled maintenance intervals.

3.5.2. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all engine heavy maintenance requirements up to and including overhaul, performance restoration, and life limited part (LLP) labor, parts, materials, and supplies for the accomplishment of engine overhaul, performance restoration, and life limited part (LLP) replacement.

3.5.3. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all Auxiliary Power Unit (APU) heavy maintenance requirements up to and including overhaul and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of APU overhaul and life limited part (LLP) replacement.

3.5.4. The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all landing gear heavy maintenance requirements up to and including overhaul and life limited part (LLP) replacement. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of landing gear overhaul and life limited part (LLP) replacement.

3.6. Line Servicing

The Contract Maintenance Provider is responsible to perform aircraft launch and recovery services, from JPATS hangar and the Federal Bureau of Prisons (BOP) Federal Transfer Center (FTC), and perform line servicing activities to include, but not limited to, marshalling, towing, parking, chocking, connecting ground power, connecting ground air conditioning cart, positioning mobile air stairs, servicing lavatories, potable water, nitrogen, oxygen, engine oil, APU oil, hydraulic systems, other fluids as applicable, and extensive interior aircraft cleaning. Reference Section 3.13.1 for interior aircraft cleaning requirements.

3.7. Additional Supportable Activities

3.7.1. Off-Site Activities

The Contract Maintenance Provider is responsible to support off-site aircraft operations that become necessary in the event of national emergencies, civil insurrections, natural disasters, aircraft evacuations, or facility closures.

3.7.2. Aircraft Recovery

The Contract Maintenance Provider is responsible to assist in the recovery of any JPATS owned aircraft that is involved in an accident, incident, in-flight emergency, or natural disaster.

3.7.3. Audits

The Contract Maintenance Provider is responsible to assist in any internal or external audit of JPATS maintenance program that is affected by the performance of this contract.

3.8. Technical Data

The Contract Maintenance Provider is responsible to use and safeguard JPATS provided Aircraft Maintenance Manuals (AMMs), Component Maintenance Manuals (CMM), Illustrated Parts Catalogs (IPC), Wiring Diagrams (WD), Structural Repair Manuals (SRM), etc. and ensure their internal Technical Library is uploaded with the current revisions.

3.9. Engineering Support

The Contract Maintenance Provider must have the ability to provide FAA Designated Engineering Representative (DER) support for the following DER Technical Disciplines:

• Powerplant Engineering

• Structural Engineering

• Systems and Equipment Engineering

3.10. Logistics Support

The Contract Maintenance Provider will be responsible to provide comprehensive logistics support services associated with the aircraft maintenance activities as defined in this Performance Work Statement (PWS).

Logistics support services includes, but not limited to, parts, materials, and supplies receiving, receiving inspections, identifying and reporting Suspected Unapproved Parts (SUP), packing, crating, shipping, hazardous materials handling and storage, and shelf-life management.

The Contract Maintenance Provider will be responsible to purchase all aircraft parts, materials, and supplies. For any purchase exceeding $3,500, the Contract Maintenance Provider will obtain and provide three (3) competitive quotes to the Contracting Officer’s Representative (COR) for evaluation. The COR will notify the Contract Maintenance Provider in writing which vendor to select for purchase. For any repair or overhaul of a rotable part anticipated to exceed $3,500, the Contract Maintenance Provider will obtain three (3) competitive quotes for the purchase of the rotable part and advise the COR if it is more economically feasible to purchase a repaired or overhauled part rather than repairing or overhauling JPATS rotable part. The Contract Maintenance Provider will be reimbursed for parts, materials, and supplies procured under this Section.

The Contract Maintenance Provider must possess and maintain an Approved Vendor List (AVL), using Repair Station Quality Control Manual (RSQM) procedures, and use only appropriately certificated aviation vendors when purchasing / overhauling aircraft parts and materials.

3.10.1. Receiving Inspection

The Contract Maintenance Provider is responsible to perform a visual receiving inspection on all aircraft parts and materials to ensure conformity to the appropriate certification standards. As a minimum, the Contract Maintenance Provider must use the guidance in the JPATS General Maintenance Manual (GMM) and their Repair Station Quality Control Manual (RSQM).

3.10.2. Certification Documentation

All aircraft parts and materials must be accompanied by an FAA Form 8130-3, EASA Form 1, CAA Form 1, or Original Equipment Manufacturer (OEM) Certificate of Conformance (C of C) unless other appropriate certification documentation is approved by the Contracting Officer’s Representative (COR).

3.10.3. Rotable Parts

JPATS maintains a comprehensive inventory of aircraft parts, materials, and supplies for use by the Contract Maintenance Provider. The Contract Maintenance Provider shall utilize this inventory and replenish, by sending rotable parts out for repair or overhaul, when possible. All repair or overhaul of rotable parts must be approved by the Contracting Officer’s Representative (COR) when cost estimates are anticipated to exceed $3,500. The Contract Maintenance Provider will be reimbursed for parts, materials, and supplies procured under this Section.

3.10.4. Hazardous Material (HAZMAT)

The Contract Maintenance Provider is solely responsible for the acquisition, storage, and disposal of all hazardous materials (HAZMAT) associated with the maintenance of aircraft, support equipment, and facilities in accordance with Federal, state, and local statutes. The Contract Maintenance Provider is responsible to obtain and maintain any certifications or licenses required by the State or City, if required, for HAZMAT disposal services. The Contract Maintenance Provider will be reimbursed for parts, materials, and supplies procured under this Section.

3.10.5. Shelf-Life Management Program

The Contract Maintenance Provider must have an appropriate shelf-life management program to for labeling and electronically tracking all hazardous materials (HAZMAT) and aircraft parts that have shelf-life expiration dates such as emergency escape slides, life rafts, oxygen bottles, oxygen masks, transponders, bleed air valves, etc. The Contract Maintenance Provider will be reimbursed for parts, materials, and supplies procured under this Section.

3.11. Aircraft Flight Mechanic

The Contract Maintenance Provider is responsible to have an aircraft flight mechanic onboard all JPATS flights, unless this responsibility is relieved by the Contracting Officer’s Representative (COR), to address maintenance contingencies. The aircraft flight mechanic must be an FAA Certificated Mechanic with Airframe and Powerplant (A&P) Ratings and appropriately authorized under Section 2. Note: The deviation waiver referenced in Section 3.1.2 does not apply to Section 3.11. Reference Aircraft Flight Mechanic Responsibilities Attachment for additional information.

3.12. Ground Support Equipment (GSE)

The Contract Maintenance Provider is responsible to arrange all scheduled and unscheduled maintenance for all JPATS owned GSE and will ensure the equipment is protected from improper use, adverse weather, and climatic conditions. All GSE must be kept neat, clean, presentable, and free of Foreign Object Debris (FOD) at all times. The Contract Maintenance Provider is responsible for the repair or replacement of any damaged aircraft or equipment that is damaged or destroyed due to acts of negligence. The Contract Maintenance Provider is responsible to arrange all required inspections on all fire extinguishers located on JPATS owned GSE and at the Federal Bureau of Prisons (BOP) Federal Transfer Center (FTC). The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies procured under this Section. Reference GSE Attachment for a complete list of JPATS owned GSE.

3.13. Aircraft Cleanliness

3.13.1. Interior

Due to JPATS unique mission requirements, properly cleaning the aircraft interior is of utmost importance. To assist in this requirement, JPATS has developed a checklist contract maintenance personnel must follow. Reference JPATS Aircraft Cleaning Checklist for additional information.

3.13.2. Exterior

The Contract Maintenance Provider can anticipate performing a complete aircraft wash, approximately three (3) times per year on each aircraft, when requested by the Contracting Officer’s Representative (COR) and daily spot cleaning of the aircraft fuselage and engine cowlings. Following the completion of a complete aircraft wash, the aircraft must be properly lubricated prior to the return to service.

3.14. Hangar Cleanliness

The Contract Maintenance Provider is responsible to keep the hangar and hangar floor neat, clean, and presentable at all times. Work areas will be policed at the end of each shift which includes, but not limited to, removal of waste materials and spilled fluids and the removal of residues from aircraft and workspace surfaces. All support equipment, work stands, and toolboxes will be free of Foreign Object Debris (FOD) and kept in a presentable manner at all times.

3.15. Charter Aircraft

When requested by the Contracting Officer’s Representative (COR), the Contract Maintenance Provider will hangar JPATS chartered aircraft in inclement weather conditions.

3.16. Contract Personnel

3.16.1. Staffing

The number of contract personnel proposed by the Contract Maintenance Provider is contractually binding and subject to the monthly reporting requirements of Section 4.8. The Contract Maintenance Provider is required to maintain the appropriate number of full-time contract personnel submitted in their proposal.

3.16.2. Security Requirements

The Contractor Maintenance Provider must ensure the person(s) to be utilized in the performance of this contract have submitted to the Federal Government completed security/suitability background investigation required in this clause. The intent and purpose of the investigation is to preclude the assignment of any individual who poses a threat or unacceptable risk to the United States Marshals Service (USMS) due to past unlawful or inappropriate behavior or any issues which negatively affect their suitability for work on a USMS contract. The Contractor Maintenance Provider must ensure each prospective contract or subcontract employee furnishes all required data in the form and format determined by the USMS Office of Security Programs (OSP) or the Security Programs Manager.

The Government reserves the right to reject any personnel proposed to work on this contract if any derogatory information is discovered during or after the background investigation. The Government also reserves the right to reinvestigate any individual working on this contract, as deemed necessary.

After completion of the background investigation, the government will review the results and determine if the individual is suitable to perform under the contract. The Contractor Maintenance Provider will be informed of the suitability determination for each person in writing. The Contractor Maintenance Provider is prohibited from allowing or directing any individual to perform service under this contract prior to the authorization of OSP.

Reference Security Requirements Attachment for additional requirements.

3.16.3. Uniforms

The Contract Maintenance Provider must provide and ensure all maintenance personnel wear uniforms that clearly identify them as the Contract Maintenance Provider’s employee. As a minimum, this includes a shirt with the Contract Maintenance Provider’s name and/or logo in plain sight.

3.17. Airworthiness Directives

The Contract Maintenance Provider is responsible for the accomplishment of all FAA issued Airworthiness Directives. To clarify the expectations required by this contract, this Section is divided into two separate categories – Line Maintenance Responsibilities and Over and Above Responsibilities.

3.17.1. Line Maintenance Responsibilities

The Contract Maintenance Provider will comply with Airworthiness Directives that fall within the line maintenance level of expertise, up to and including repetitive inspections.

3.17.2. Over and Above Responsibilities

The Contract Maintenance Provider will comply with Airworthiness Directives that do not fall within the line maintenance level of expertise, or requires specialty technical skills or test equipment such as Nondestructive Testing (NDT), fuel cell maintenance, etc.

Prior to commencing any services required by this Section, the Contract Maintenance Provider must obtain authorization from the

Contracting Officer’s Representative (COR). The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of Airworthiness Directives required under this Section.

3.18. Service Bulletins

The Contract Maintenance Provider is responsible for the accomplishment of all JPATS requested Service Bulletins. To clarify the expectations required by this contract, this Section is divided into two separate categories – Line Maintenance Responsibilities and Over and Above Responsibilities.

3.18.1. Line Maintenance Responsibilities

The Contract Maintenance Provider will comply with JPATS requested Service Bulletins that fall within the line maintenance level of expertise.

3.18.2. Over and Above Responsibilities

The Contract Maintenance Provider will comply with JPATS requested Service Bulletins that do not fall within the line maintenance level of expertise, or requires specialty technical skills or test equipment such as Nondestructive Testing (NDT), fuel cell maintenance, etc. Prior to commencing any services required by this Section, the Contract Maintenance Provider must obtain authorization from the Contracting Officer’s Representative (COR).

The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of JPATS requested Service Bulletins required under this Section.

3.19. Major Repairs / Major Alterations

The Contract Maintenance Provider is responsible to perform, or arrange to have performed, all JPATS requested major repairs and major alterations. Examples include, but not limited to Supplemental Type Certificate (STC), avionics major alterations, etc. The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of JPATS requested major repairs / alterations requested under this Section.

3.20. Maintenance Documentation

The Contract Maintenance Provider is responsible to ensure all maintenance, preventative maintenance, alteration, and inspection records are accurate and complete in accordance with the requirements of the JPATS General Maintenance Manual (GMM) and 14 CFR Part 43.5.

3.20.1. Aircraft Logbooks

The Contract Maintenance Provider is responsible to properly document all discrepancies and ensure all aircraft logbook discrepancies are either corrected or properly deferred prior to flight in accordance with the requirements of the JPATS General Maintenance Manual (GMM).

3.20.2. CAMP Task Cards

The Contract Maintenance Provider is responsible to ensure all CAMP generated task cards are properly completed as instructed in the JPATS training required in Section 2.

3.20.3. Certification Documentation

The Contract Maintenance Provider is responsible to provide all original certification documentation, referenced in Section 3.10.2, and Repair Station Work Order Task Cards to the JPATS Contracting Officer’s Representative (COR) after the installation of parts and completion of maintenance.

3.21. Overtime

The Contract Maintenance Provider is responsible to ensure all maintenance activities required by this contract are performed under the Firm Fixed Price (FFP) Monthly Invoice, unless otherwise specified. For instances where this is not realistic, or at the request of the Contracting Officer’s Representative (COR), overtime requests must be kept to a practical minimum, are subject to preapproval from the COR, and the reporting requirements of Section 4.6.

3.22. Travel

Travel for Remain Overnight (RON) aircraft missions, Aircraft On Ground (AOG) repairs, and other supportable activities must be approved in advance by the Contracting Officer’s Representative (COR). The Contract Maintenance Provider must submit an invoice to the COR for all reimbursable travel expenses. Reference General Services Administration (GSA) Federal Travel Regulation (FTR) for reimbursable expenses.

JPATS will not reimburse the Contract Maintenance Provider for travel by management personnel not actively engaged in rendering services requested by JPATS.

3.23. Training

Training identified in this Section is the financial responsibility of the Contract Maintenance Provider.

3.23.1. Aircraft Specific General Familiarization

All maintenance personnel must, as a minimum, have completed a Boeing 737 Classic and / or Next Generation (NG) General Familiarization course, or equivalent, consisting of a minimum of 40 hours of classroom instruction. Certificates of Completion must be submitted to the Contracting Officer’s Representative (COR).

3.23.2. Employee Training Records

The Contract Maintenance Provider must submit all maintenance personnel training records prior to commencing any services required by this Performance Work Statement (PWS).

3.23.3. Hazardous Material (HAZMAT)

The Contract Maintenance Provider must have a hazardous materials training program that meets the training requirements of 49 CFR Part 172 Subpart H.

3.23.4. Federal Transfer Center (FTC) Jetbridge

The Contract Maintenance Provider must provide appropriate training for the safe and efficient operation of the Federal Bureau of Prisons (BOP) FTC Jetbridge.

3.24. Tools and Tool Control

The Contract Maintenance Provider is responsible for providing both common and special tools, test sets, and currently calibrated Precision Measurement Equipment (PME).

The Contract Maintenance Provider is responsible for maintaining JPATS owned calibrated tools and will be reimbursed for recurring calibration requirements.

Due to JPATS unique mission requirements, personal tools commonly carried by aircraft mechanics, that includes, but not limited to, pocketknife’s, Leatherman’s, etc., are strictly prohibited in JPATS facilities, JPATS aircraft, and at the Federal Bureau of Prisons (BOP) Federal Transfer Center (FTC).

JPATS unique mission requires the Contract Maintenance Provider be diligent in the accountability of all tools and maintain a comprehensive Tool Control Program.

3.25. Federal Bureau of Prisons (BOP) Federal Transfer Center (FTC) Jetbridge

3.25.1. Preventative Maintenance

The Contract Maintenance Provider is responsible to arrange all preventative maintenance on the BOP FTC Jetbridge. If any discrepancies are discovered during the performance of preventative maintenance, the Contract Maintenance Provider must notify the Contracting Officer’s Representative (COR). The Contract Maintenance Provider will be reimbursed for labor, parts, materials, and supplies for the accomplishment of preventative maintenance required under this Section.

3.25.2. Operation

The Contract Maintenance Provider is responsible to perform daily BOP FTC Jetbridge operation during passenger loading and unloading operations. If any discrepancies are discovered during the operation of the FTC Jetbridge, the Contract Maintenance Provider must immediately notify the Contracting Officer’s Representative (COR).

4. Deliverables

Unless otherwise specified, the Contract Maintenance Provider is required to submit the Deliverables outlined in this Section monthly.

4.1. Invoices

The Contract Maintenance Provider is required to submit monthly invoices no later than 30 days after the completion of service rendered under this contract on the appropriate Contract Line Item Number (CLIN). To assist in simplifying what services in this contract are part of the Firm Fixed Price (FFP) Monthly Invoice and Over and Above (O&A) Monthly Invoice, reference Section 4.1.1 and Section 4.1.2.

4.1.1. Firm Fixed Price (FFP)

PWS Section PWS Section

3.2.1 3.2.5

3.2.6 3.2.7

3.2.8 3.2.9

3.2.10 3.2.11

3.2.12 3.3.1

3.3.5 3.4.1

3.6 3.7.1

3.7.2 3.7.3

3.8 3.10.1

PWS Section PWS Section

3.10.2 3.11

3.13.1 3.13.2

3.14 3.15

3.16.1 3.16.2

3.16.3 3.17.1

3.18.1 3.20.1

3.20.2 3.20.3

3.23.1 3.23.2

3.23.3 3.23.4

3.24 3.25.2

4.1.2. Over and Above (O&A)

PWS Section PWS Section

3.2.2 3.2.3

3.2.4 3.2.13

3.3.2 3.3.3

3.3.4 3.3.6

3.4.2 3.4.3

3.4.4 3.4.5

3.5.1 3.5.2

3.5.3 3.5.4

3.9 3.10.3

3.10.4 3.10.5

3.12 3.17.2

3.18.2 3.19

3.21 3.22

3.25.1

4.2. Aircraft Status Report (Shift Turnover Report)

The Contract Maintenance Provider is required to provide an Aircraft Status Report at the completion of each shift. The aircraft status report can be an email to the Contracting Officer’s Representative (COR), or other acceptable format, but must include a comprehensive list of all maintenance activities that occurred and a detailed summary of any maintenance activities that prohibit the aircraft from either completing the next scheduled mission or serving as an available spare.

4.3. Accruals

On the 25th of each calendar month, the Contract Maintenance Provider is required to provide an Accrual Report to the Contracting Officer’s Representative (COR) for each Contract Line Item Number (CLIN). Note:

Accruals are services that have been rendered and have not been invoiced or parts, materials, or supplies that have been received and have not been invoiced.

4.4. Aircraft Parts Inventory Report

On the 15th of each calendar month, the Contract Maintenance Provider is required to provide an Aircraft Parts Inventory Report that clearly shows all parts in JPATS inventory and the associated dollar value of those parts.

4.5. Calibrated Tool Report

On the 15th of each calendar month, the Contract Maintenance Provider is required to provide a Calibrated Tool Report that clearly shows the next due calibration of each calibrated tool.

4.6. Overtime Report

The Contract Maintenance Provider is required to provide a weekly Overtime Report for any anticipated maintenance activities that cannot be completed during the standard work shift.

4.7. Maintenance Travel Report

The Contract Maintenance Provider is required to provide a weekly Maintenance Travel Report for any anticipated travel.

4.8. Personnel Status Report

The Contract Maintenance Provider is required to provide a monthly Personnel Status Report of any unfilled positions. The Personnel Status Report must include any vacancies that were in the successful offeror’s proposal that are not currently filled, the length of the vacancies, and the planned recruitment initiatives to fill the vacancies.

4.9. Scheduled Maintenance Report

The Contract Maintenance Provider is required to provide a weekly Scheduled Maintenance Report of all planned maintenance activities. Typically, this report will be reviewed with the Contract Maintenance Provider at the Weekly Aircraft Maintenance Meeting.

4.10. Flight Mechanic Staffing

The Contract Maintenance Provider is required to provide a weekly Flight Mechanic Staffing Report which clearly assigns flight mechanics, for all JPATS missions, to an assigned aircraft.

4.11. Shelf-Life Items Report

On the 15th of each calendar month, the Contract Maintenance Provider is required to provide a Shelf-Life Items Report of all hazardous materials (HAZMAT) and aircraft parts that have shelf-life expiration dates such as emergency escape slides, life rafts, oxygen bottles, oxygen masks, transponders, bleed air valves, etc.

5. Period of Performance

The Period of Performance of this Contract is a Base Period of 1 year accompanied by 4 Option Years, if exercised by the Government. Reference the table below for the Base Period and Option Year Period of Performances.

Period of Performance Base Period October 1, 2023 – September 30, 2024

Option Year 1 October 1, 2024 – September 30, 2025 Option Year 2 October 1, 2025 – September 30, 2026 Option Year 3 October 1, 2026 – September 30, 2027 Option Year 4 October 1, 2027 – September 30, 2028

6. Performance Standards

JPATS will primarily utilize the Contract Maintenance Providers existing Quality Assurance System under Federal Acquisition Regulation (FAR) 12.208, Contract Quality Assurance, but will also assess the Contract Maintenance Provider using a Quality Assurance Surveillance Program, and the Performance Standards referenced in Section 6.1.

6.1. Assessing Performance

JPATS will utilize the table below for assessing performance of the Contract Maintenance Provider. The table includes the PWS Section Number, Performance Standard, Acceptable Quality Level, and Monitoring Method.

PWS Number Performance Standard

Acceptable Quality Level

Monitoring Method

Implement and Maintain the Maintenance

Programs listed in Section 3.

100%

Periodic review of documentation and spot-check adherence to policies.

3.1.1 – 3.1.3 Maintain FAA Certification Standards

100%

Periodic review of documentation and spot-check adherence to policies.

PWS Number Performance Standard

Acceptable Quality Level

Monitoring Method

3.2.1 – 3.2.13

Aircraft Scheduled Maintenance Requirements

Completed

100%

Periodic review of documentation and spot-check adherence to policies.

3.3.1

Correct all Pilot Reported

Discrepancies to Ensure Aircraft is Available for Next Scheduled Mission

98%

Aircraft Documentation and Aircraft Availability Rates

3.3.2 – 3.3.6

Aircraft Unscheduled Maintenance Requirements

Completed

100%

Periodic review of documentation and spot-check adherence to policies.

3.4.1 – 3.4.5

Aircraft AOG Maintenance Requirements

Completed

100%

Periodic review of documentation and spot-check adherence to policies.

3.5.1 – 3.5.4

Aircraft Heavy Maintenance Requirements

Completed

100%

Periodic review of documentation and spot-check adherence to policies.

3.6

Aircraft Line Servicing

Requirements Completed

100%

Periodic review of documentation and spot-check adherence to policies.

3.7.1 – 3.7.3 Supporting Additional Activities

100%

Periodic review of documentation and spot-check adherence to policies.

3.8

Using and Safeguarding

JPATS Technical Data

100%

Periodic review of documentation and spot-check

Standard

Acceptable Quality Level

Monitoring Method

3.10.1 – 3.10.5

Following Logistics Support Activities for the Acquisition of Aircraft Parts and Materials

100%

Periodic review of documentation and spot-check adherence to policies.

3.11 Aircraft Flight

Mechanic Staffing 100%

Periodic review of documentation and spot-check adherence to policies.

3.12 GSE Maintained 90% Periodic review of

documentation.

3.13.1 – 3.13.2 Aircraft Cleanliness 95%

Periodic review of aircraft and aircraft documentation.

3.14 Hangar

Cleanliness 90% Periodic review of hangar.

3.16.1 – 3.16.3

Meets Personnel Staffing

Requirements, Security

Requirements, and Appearance

Standards

100%

Monthly review of Personnel Status Report, periodic review of security requirements, and periodic review of personnel appearance.

3.17.1 – 3.17.2

Accomplishment of Airworthiness Directives with

Established Timeframes

100% Periodic review of aircraft documentation.

3.18.1 – 3.18.2

Accomplishment of Service

Bulletins with Established Timeframes

90% Periodic review of aircraft documentation.

3.20.1 – 3.20.

Appropriate Maintenance

Record Documentation

100%

Periodic review of aircraft maintenance record documentation.

Standard

Acceptable Quality Level

Monitoring Method

3.24 Tool and Tool

Control 100%

Periodic review of aircraft, hangar, and documentation to spot-check

7. Aircraft Maintenance Schedule

7.1. Boeing 737-400 Aircraft

Maintenance Task Inspection Interval Service Check 3 Months

1A Check 6 Months 2A Check 12 Months 1C Check 2 Years 2C Check 4 Years 3C Check 6 Years 4C Check 8 Years 5C Check 10 Years 6C Check 12 Years

7.2. Boeing 737-700 / -800 Aircraft

Maintenance Task Inspection Interval Monthly Check 1 Month

1A Check 6 Months 2A Check 12 Months 4A Check 24 Months 1C Check 3 Years 2C Check 6 Years 3C Check 9 Years 4C Check 12 Years

1. Introduction and Overview
2. JPATS Responsibilities
3. Contractor Responsibilities
3.1. Federal Aviation Administration (FAA) Certification Requirements
3.2. Scheduled Maintenance
3.3. Unscheduled Maintenance
3.4. Aircraft On Ground (AOG) Maintenance
3.5. Heavy Maintenance
3.6. Line Servicing
3.7. Additional Supportable Activities
3.7.1. Off-Site Activities
3.7.2. Aircraft Recovery
3.7.3. Audits
3.8. Technical Data
3.9. Engineering Support
3.10. Logistics Support
3.10.1. Receiving Inspection
3.10.2. Certification Documentation
3.10.3. Rotable Parts
3.10.4. Hazardous Material (HAZMAT)
3.10.5. Shelf-Life Management Program
3.11. Aircraft Flight Mechanic
3.12. Ground Support Equipment (GSE)
3.13. Aircraft Cleanliness
3.13.1. Interior
3.13.2. Exterior
3.14. Hangar Cleanliness
3.15. Charter Aircraft
3.16. Contract Personnel
3.16.1. Staffing
3.16.2. Security Requirements
3.16.3. Uniforms

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