ODS Support PWS - 3-22-21.docx
DOCX document 106 KB Posted
- Attached to
- Ozone Depleting Substances (ODS) Program Office Support Federal contract opportunity
- Solicitation number
- SP4703-21-R-0005
- Issued by
- Defense Logistics Agency
About this file
This performance work statement outlines administrative, analytical, logistics, and information technology support services required by the Defense Logistics Agency's Ozone Depleting Substances Reserve Program Office. The contractor shall provide support including customer service, transportation coordination, inventory management, reporting, website maintenance, database queries, warehousing, leak monitoring, and electronic monitoring system maintenance at locations in Richmond, Yorktown, Warner Robins, San Joaquin, Melbourne, and the contractor's site. The contractor must designate personnel for key roles including a site lead, logistics manager, senior analyst, and systems engineer. The base period of performance is one year with four optional one-year extensions. The government will provide office space, equipment, and access to systems at Richmond for on-site work.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| RFP ODS Support - 21-R-0005 - 4-5-21.pdf | ||
| Past Performance Questionnaire - Template.pdf | ||
| SF1449_SP4703-21-R-0005 - 4-5-21.pdf | ||
| Schedule B - 3-22-21.xlsx | XLSX spreadsheet | |
| ODS Support Required Submission Docs - 3-22-21.docx | DOCX document | |
| SF1449_SP4703-21-R-0005 - 3-22-21.pdf | ||
| RFP ODS Support - 21-R-0005 - 3-22-21.docx | DOCX document | |
| 21-R-0005 QAs - 3-22-21.xlsx | XLSX spreadsheet | |
| ODS Support Required Submission Docs.docx | DOCX document | |
| Schedule B.xlsx | XLSX spreadsheet | |
| Past Performance Questionnaire - Template.pdf | ||
| Synopis-Solicitation ODS Support.pdf | ||
| RFP ODS Support - 21-R-0005.pdf | ||
| SF1449_SP4703-21-R-0005.pdf | ||
| ODS Support QASP.pdf | ||
| Key Personnel Template.pdf |
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Text version
OZONE DEPLETING SUBSTANCES (ODS) SUPPORT
PERFORMANCE WORK STATEMENT (PWS)
2.1 BACKGROUND
The Department of Defense (DoD) Ozone Depleting Substances (ODS) Reserve Program Office is responsible for the management of the DoD ODS Reserve (ODSR) and ensures current and future stock levels of critical ODSs are maintained for military applications for the lifecycle of the equipment. The ODS Reserve was established for DoD mission-critical weapons system support and is intended to provide a continuous supply of refrigerants, halons, and solvents to maintain weapon system readiness. The reserve is built from internal recycling and acquisitions of ODS. Services and DoD agencies recover material from decommissioned or replaced systems and turn-in the recovered products for reclamation, storage, and future issues.
2.2 SCOPE
The contractor will provide administrative, analytical, and information technology -related (IT) related functions, logistics, and warehousing, and leak monitoring and ODSR electronic monitoring system (EMS) maintenance services in government-owned facilities located at the DLA Aviation installation in Richmond, Virginia, and on-board the Naval Weapons Station in Yorktown, Virginia.
To perform its mission, the ODSR program management office requires contractor support in the following critical areas:
1. Administrative and analytical support of the day-to-day activities of the ODSR to include customer turn-in support and transportation coordination through the DLA Distribution Command (DDC) delivery management section, ODS product inventory accounting, daily management of inventory adjustment data, and preparation of all ODS monthly accounting reports for distribution to the military services. This support also includes monitoring domestic and international policies, agreements, and/or studies pertaining to the utilization of ODS; conduct or support the conduct of studies to determine current and long-term military service and government agency ODS requirements; research, evaluate, and recommend technically feasible, financially supportable, and effective processes for ODS and greenhouse gases (GHG) banking and/or destruction.
2. IT support to the ODSR including maintaining the ODSR website using HTML, and execution of ad-hoc inventory and issue/receipt transaction queries from DLA and ODS-specific databases (e.g., DORRA_DW and OZONE.DSCR_PROD).
3. Performance of warehouse activities including shipping and receiving of ODS products. This support includes identification and classification of ODS products, storage of ODS products in accordance with DLA guidelines and requirements, selection and inspection of outbound cylinders for requisitions, and re-warehouse ODS products for current requirements and/or future re-warehousing projects as required. Perform leak monitoring of incoming and existing ODSR material in storage at the Defense Distribution Depot, Richmond, VA, (DDRV) and the Naval Weapons Station in Yorktown, VA, and arrange for the transfer of product from any leaking cylinders in accordance with ODS procedures. Complete and forward any required paperwork to ensure ODS product inventory is maintained in DSS. Cleaning and other miscellaneous warehousing duties as required.
4. Maintenance and required upgrades of the ODSR electronic monitoring systems (EMS) located at Richmond, VA; Yorktown, VA; Warner Robins, GA; San Joaquin, CA; and Melbourne, Australia, in accordance with the ODSR EMS systems operations manual dated July 2019.
5. Maintenance of the ODS reporting system database and user interface programs. The reporting system will be maintained by the contractor’s senior logistics analysts.
2.3 SPECIFIC TASKS
All deliverables produced under this contract including drafts and working copies are the property of the government.
2.3.1 Administrative and Analytical Tasks
The contractor will support the DoD ODSR program office with the development and conduct of studies and analyses of logistical data involving consumption and demand of ODS products/chemicals managed by the Reserve. Disposition of service declared excess ODS products/chemicals may result in destruction, conversion, or sale through DLA Disposition Services. As part of this effort, the contractor will assist the government in monitoring the actions and decisions of the Montreal Protocol Task Force for Destruction Technologies (TFDT) and develop recommendations for disposition of service declared excess ODS material in the DoD ODSR. Close coordination with the military services and the U.S. Environmental Protection Agency (EPA) will be necessary. The contractor may be required to review governing regulations, policies, and procedures and recommend changes when appropriate. This service may include:
· Analysis of current and future DoD requirements for disposition of ODS that cannot be consumed or economically reclaimed by DoD.
· Research, analysis, and rating of existing ODS destruction technologies to assess technical efficiency and economic viability.
· Analysis of disposition of compressed gas cylinders as they relate to storage, transportation, disposal, and destruction of ODS.
· Developing reports, fact sheets, and point papers.
· Participating in conferences and meetings.
The ODSR program office relies on numerous written processes, procedures, and policies to ensure compliance with stated tasks, goals, and objectives. Documents require periodic reviews, updates, and approvals, which will be executed/coordinated by the contractor. The contractor will develop and maintain product inventory data and prepare and analyze monthly product accounting and transaction reports. This service may include:
· Preparation of monthly ODS reports. Included are the ODS inventory accounting reports, ODS requisitioners issues reports, ODS customer return reports, and the ODS due-in report.
· Perform actual verification of receipt for turned in material at DDRV as a result of inquiries from the various military services.
· Coordination of any necessary changes in ownership codes for turned in material with the ODS item manager.
SPECIFIC TASKS:
· Conduct or support the conduct of studies and analyses to determine on-going military services/government agency ODS requirements.
· Monitor domestic and international studies, policies, and agreements pertaining to ODS.
· Monitor domestic and international determinations/development of technically feasible, financially supportable, and effective processes for ODS banking or destruction/conversion.
· Support the preparation of inter/intra-agency service agreements and operating agreements between the ODSR and foreign governments and their contractors operating remote collection and storage sites for ODS products.
· Prepare, update, and maintain ODS-related policies, processes, and procedures documents and flow charts. All documents should be in Microsoft Office (Word, Visio) format unless otherwise requested or approved by the contracting officer’s representative (COR).
· Coordinate with Information Operations Richmond (J6R) to develop, maintain, and/or modify existing system scripts, queries, and formatted reports using iSQL PLUS, SQL based tools (e.g., HADOOP) for Oracle and the ODS APEX web application.
· Develop ODS web application system requirements for operational improvements in the current ODS reporting system and obtain DLA HQ approval for these system improvements. Continuously analyze operations for items and processes that need automation, and where deemed cost beneficial, execute requests for approval of projects for system development.
· Generate/extract specified transaction and inventory reports. Analyze reports using the published ODS reports analysis procedures document as a guide.
· Create and maintain product inventory balance and awaiting reclamation balance spreadsheets for each service/agency. Data for spreadsheets is obtained from reports generated and analyzed in inventory reports.
· Execute manual issue/receipt transactions using the ODS APEX web application as required to adjust service/agency inventories to support product issues. Utilize the QBL adjustment capability within the ODS APEX web application if/when adjustments are required.
· Generate/extract final versions of specified transaction and inventory reports.
· Prepare and submit monthly contractor status reports summarizing that month's activities. The following information must be included in each report:
a. Performance status: Identify specific tasks performed and accomplished during the reporting period. Identify any open tasks with an estimate of the expected completion dates. Provide the current status of all action items. List and describe all meetings attended and non-local travel. The contractor must provide monthly in-progress reviews as requested by the COR.
b. Travel costs: Include the costs for each trip and the total travel costs for the reporting period.
c. All reports must be submitted to the COR by the dates in Table 1.
DELIVERABLES:
2.3.1.1 Advise/notify ODS office of service requirements or policy changes or modifications.
2.3.1.2 Advise/notify ODS office of new domestic and international studies, policies, and agreements pertaining to ODS. Advise effective processes for ODS banking or destruction/conversion.
2.3.1.3 Provide complete documentation and staffing of documentation of new agreement or change/modification of existing inter/intra-agency service agreements and operating agreements between the ODSR and foreign governments and their contractors.
2.3.1.4 Prepare, update, maintain, and provide documentation on ODS-related policies, processes, and procedures documents and flow charts. Policies and procedures should be reviewed annually and updated as needed.
2.3.1.5 Provide revised script, query, or reports format to COR for review and approval.
2.3.1.6 Provide preliminary transaction and inventory reports.
2.3.1.7 Execute manual issue/receipt transactions as required to adjust service/agency inventories.
2.3.1.8 Provide final versions of transaction and inventory reports.
2.3.1.9 Prepare and submit monthly contractor status report.
2.3.1.10 Provide the following reports in Microsoft Excel format:
A. ODS inventory glideslope B. ODS physical inventory consolidated count report C. ODS requisitioners issues report by service D. ODS requisitioners fire extinguisher issue report by service E. ODS customer return transaction report by service F. ODS BSM requisitioners issues report - rejects by service G. ODS repackaging depot receipts report by service H. ODS ready for issue summary report by service I. ODS service inventory balance report by service J. ODS inventory site distribution report K. ODS inventory history by product and service report
2.3.2 IT Related Functions and Tasks
The contractor must ensure that all ODSR program information, policies, processes, and procedures remain current and available to ODSR personnel, DoD, and non-DoD customers through maintenance of the existing ODSR website at www.dla.mil/Aviation/Offers/Services/AviationEngineering/OzoneDepRsrv.aspx. This task involves updating the content at the ODSR website by providing revisions to the DLA Aviation-V webmaster. The contractor will serve as the content manager and will also serve as the liaison between the ODSR and the DLA Aviation-V webmaster to ensure web content is professional, accurate, and complete. No formal training is required for this task. The contractor must also maintain the ability to support the ODSR program office with accurate ODS product inventory and transaction information upon demand through the execution of ad-hoc queries of various DLA logistics information management systems (LIMS). The contractor must ensure that sufficient contractor personnel have access to the programs/applications identified in this performance work statement (PWS) to ensure uninterruptable means to execute such system queries.
SPECIFIC TASKS:
· Develop and maintain the VO Division (ODSR) website.
· Execute system queries as required related to ODS product inventory status and issue and receipt transaction history using Oracle APEX or SQL based tools (e.g., HADOOP) for Oracle applications.
DELIVERABLES:
2.3.2.1 Update VO Division (ODSR) website.
2.3.2.2 Provide system queries related to ODS product inventory status and issue and receipt transaction history as required.
2.3.3 Logistics, & Warehousing, and Leak Monitoring Functions and Tasks The contractor must follow the procedures in the ODS customer return material check-in procedures document and the ODS customer turn-in process flow document for customer returns of ODS cylinders and fire extinguishers. ODS cylinders may contain Spec Gas (virgin) product, recovered product (gas recovered from a weapons system or other cylinders that has not been reclaimed), or reclaimed gas (gas that has been cleaned by means of filtration, distillation, separation, or other mechanical processes). Cylinders containing ODS can be identified by the national stock number (NSN) and the orange (CFC refrigerants) or red (Halons) color of the cylinders, and will be received filled, partially filled, or empty containing some residue. Cylinders containing recovered ODS can be identified by the orange or red color with a yellow top. For cylinders received that contain Spec Gas (virgin) product, the contractor will process the receipt and place the cylinder(s) in a not ready for issue (NRFI) condition code and assign a turn-in NSN. The contractor will process the receipt for cylinders containing ODS using the appropriate NSN for empty cylinders (FSC 8120) or full cylinders (FSC 6830) in accordance with all current ODSR policies and procedures.
The contractor may receive Halon 1301 fire suppression system cylinders and must check these cylinders immediately after offload to ensure the electrical charges or initiators are de-activated. If a cylinder is identified as not being deactivated, the contractor must move the cylinder to a location away from personnel work areas and other cylinders in storage and immediately notify the COR.
The contractor must follow the procedures as specified in the ODS reclamation/refurbishment tracking and accounting procedures document for outbound shipments of ODS cylinders and fire extinguishers to reclamation/refurbishment contractors and must also follow these procedures for new contract receipts from reclamation/refurbishment contractors. The contractor must advise the COR of scheduled inbound new contract receipts to allow for inspection of new contract receipts. The contractor must process all new contract receipts of bulk ODS cylinders within three business days of receipt, process all new contract receipts of Halon 1301 system cylinders within five business days of receipt, and must provide the DDRV support contractor with the necessary paperwork for input into DSS within these timeframes.
The contractor will also be required to perform warehousing functions such as operating a forklift, installing leak monitoring aids on the cylinders to include rubber bands, wrapping and/or banding of palletized loads of cylinders, and de-palletizing cylinders for repair or weighing. In support of customer sales orders, the contractor will perform pre-shipping quality assurance checks on shipboard fire suppression system cylinders in accordance with the ODS system cylinder procedures document and weigh and leak monitor all bulk ODS product cylinders before they are packed and shipped by DDRV contractor personnel. Other tasks may include:
· Recording material receipt information for use in data entry into the depot storage and distribution system.
· Loading trucks: Support includes pulling, weighing, staging, and loading of selected products to meet contract or MRO requirements.
· Unloading trucks: Support includes leak monitoring, installation of encapsulation devices, and verification of contract requirements.
· Sorting incoming ODS products by type, size, and NSN and palletizing sorted material.
· Weekly inspecting temperature-controlled ISO container.
· Weekly inspecting of all totes and tanks containing Trichloroethane (1,1,1) and Trichlorotrifluorethane (1,1,3) for positive nitrogen pressure charge as required.
· Conducting 100% physical inventories of all stored ODS products at least one time per year.
Because chlorofluorocarbons (CFC) and Halon containers are subject to leaks, a systematic approach to leak monitoring is environmentally and economically prudent and is a requirement for the DoD ODSR program. The planned leak detection program includes regularly scheduled monitoring of material in storage and all new incoming, returned, and reclaimed ODS material. The contractor must maintain the physical leak monitoring program for the monitoring for all ODSR materials stored at DDRV and Yorktown. The contractor must follow the detailed procedures as specified in the ODS reserve leak monitoring and detection procedures document. The contractor will be required to take initial corrective actions when leakage is detected. At present, there are approximately 25,000 cylinders at DDRV and 6,000 cylinders at Yorktown Naval Weapons Station that require leak monitoring.
Leak monitoring of each cylinder must be accomplished not less than monthly at DDRV and at Yorktown. For safety reasons, a minimum of two people are required to work on site at Yorktown and when operating government-furnished equipment (GFE) man-lifts at DDRV. The leak monitoring tasks, miscellaneous warehousing tasks, and administrative tasks are as follows:
· Provide leak monitoring/detection of cylinders at DDRV.
· Provide leak monitoring/detection of cylinders at Yorktown.
· Provide follow-on work (fixes, transfers, encapsulation, re-warehousing, etc.) at DDRV and Yorktown.
Contractor personnel must be proficient in the use of hand-held TIF Model XP-1 leak detection equipment. If leaking cylinders are found, the contractor must determine both the source of the leak and the leak rate and must increase the monitoring schedule or immediately arrange for the transfer of the product in accordance with the corrective action criteria in the ODSR leak monitoring and detecting procedures document. When the leak rate reaches the criteria for transfer, then corrective action must be taken within 12 hours upon detection of a leak. DDRV and Yorktown have recovery capability readily available in-house. The contractor must notify the COR immediately of any leaks detected that require transfer of product. The following actions must be performed in conjunction with the leak monitoring program:
· Perform leak check on all incoming transport vehicles/trailers.
· Perform visual inspection including condition of valves and readings on pressure gauges if so equipped.
· Perform manual leak checks utilizing TIF Model XP-1 Leak Detection Equipment.
· Perform 100% monthly leak monitoring of ODS product cylinders at DDRV.
· Perform 100% monthly leak monitoring of ODS product cylinders at Naval Weapons Station, Yorktown, VA.
· Install and maintain various types of leak monitoring and detection enablers including physical barriers and encapsulation devices.
TASKS:
· Properly execute receipt and in-checking of ODS turn-ins per current version of applicable procedures documents.
· Support and Manage ODS product reclamation or destruction/conversion processes per current version of applicable procedures documents.
· Execute re-warehousing and special projects as required per current version of applicable procedures documents.
· On a monthly basis, perform 100% leak monitoring of ODS product cylinders located in Richmond, VA (DDRV) and Yorktown (Naval Weapons Station).
Maintain warehouses and execute re-warehousing to allow for 100% leak monitoring of turned-in ODS product cylinders at DDRV, meeting all current ODSR policies and procedures.
DELIVERABLES:
2.3.3.1 Verify and check receipt and in-checking of ODS turn-ins within RCN timelines.
2.3.3.2 Coordinate reclamation or destruction requirement with contractor transportation planner.
2.3.3.3 Coordinate delivery/receipt of reclaimed product cylinders or empty GFE cylinders and check for completeness of related paperwork/supply documentation.
2.3.3.4 Execute re-warehousing and special projects as required.
2.3.3.5 Provide leak monitoring/detection report for all ODS product cylinders at DDRV and Yorktown, VA.
2.3.3.6 Maintain cylinder storage in all warehouses to be compliant with all current ODSR policies and procedures.
2.3.4 ODSR Electronic Monitoring Systems (EMS) Maintenance Tasks The contractor must perform maintenance and required upgrade functions at the following ODSR sites: Richmond, VA; Yorktown, VA; Warner Robins, GA; San Joaquin, CA; and Melbourne, Australia. These functions include the environmental monitoring systems and components, the gas monitoring systems and components, and the security systems and components. The term “systems and components” is inclusive of hardware, firmware, software, subscriptions, and miscellaneous repair/replacement parts as identified in section 2.9 of the PWS.
TASKS:
· Develop and maintain a maintenance schedule for all the ODSR sites to include periodic software and hardware maintenance of the systems.
· Acquire and install necessary hardware and software components to maintain the systems at each ODSR site.
· Provide Include the necessary monthly security information system (SIS) subscription services to accomplish these functions.
· Maintain the remote monitoring capability in Richmond, VA, for all ODS storage sites.
· Configure and maintain the electronic monitoring system (EMS) test system for maintenance upgrades and enhancements.
DELIVERABLES:
2.3.4.1 Provide monthly ODS EMS maintenance status report.
2.3.4.2 Provide monthly report on maintenance expenses for equipment, subscriptions, and spare parts purchased to support the EMS at Yorktown; San Joaquin (Tracy); Warner Robins; and Melbourne, Australia.
2.4 QUALITY ASSURANCE
In fulfillment of this effort, the contractor must provide the deliverables identified in Table 1. All deliverables must be submitted to the COR with a copy to the contract specialist (CS) and contracting officer (KO). Unless otherwise specified, the government will have a maximum of 10 business days from the day the deliverable is received to review the document, provide comments back to the contractor, or approve/reject the deliverables. The contractor will have a maximum of 10 business days from the day comments are received to incorporate all changes and submit the revised deliverable to the government. All days identified below are intended to be business days unless otherwise specified.
Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the place of performance by the COR. The format for the individual deliverables will be negotiated between the government and the contractor. Products that reflect the contractor’s analysis and opinion (e.g., studies or analyses) may be in contractor format. All documents will be provided electronically unless otherwise requested by the COR. Electronic documents will be provided in the appropriate Microsoft Office format (e.g., Word or PowerPoint). If appropriate, the government may ask that they be provided in compressed or PDF format.
2.4.1 Performance Measurement
For specific tasks identified in section 2.3, the agreed to completion date will be based on the estimates provided by the COR. Progress will be tracked based on the milestone event of the contractor receiving the tasking from COR. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output as well as compliance with regulatory and process requirements and agency policies and procedures. Receipt and completion of taskings will be tracked through e-mail between the COR and the contractor site lead.
The tasks the contractor must perform are defined in section 2.3. Additional information regarding the deliverables produced from the identified tasks is listed in Table 1. The standard set for all tasks is 100% satisfactory completion, and 100% COR inspection is the surveillance method that will be utilized. This information is detailed in the quality assurance surveillance plan (QASP). The incentive for all tasks will be pursuant to a performance measurement that ties performance goals and acceptable quality levels to an overall monthly performance rating of exceptional, very good, satisfactory, marginal, or unsatisfactory. Performance measurement is further defined in section 2.4.4.
2.4.2 Inspection and Acceptance Criteria
Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the place of performance/delivery by the COR.
2.4.3 Surveillance Schedule
Specific surveillance schedules for tasks can be found in the QASP. The surveillance monitoring has two components:
KO: The primary function of the KO regarding the surveillance activity is to authorize changes to the PWS. The KO is responsible for ensuring the completion of all work in accordance with the PWS, and the QASP provides a means to monitor this. The KO will rely on the COR to provide information and recommendations regarding contractor performance.
COR: The COR’s responsibility is to monitor, inspect, report, and make recommendations to the KO regarding the quality of contractor work performed or not performed.
2.4.4 Performance Standards
Performance measurement progress will be tracked based on the milestone event of the contractor receiving the tasking from the COR. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output. It is expected that the contractor-produced documentation and procedures will comply with all regulatory and process requirements and agency policies and procedures. Receipt and completion of taskings will be tracked through email between the COR and the contractor site lead.
Contractor performance will be evaluated and rated monthly by the COR using the performance standards below. Performance standards and ratings are designed to determine if performance exceeds, meets, or does not meet a given metric and acceptable quality level.
Note: The application of these performance ratings or failure of the government to apply these performance ratings does not waive any of the government’s rights to damages under this contract.
| Rating |
| Description |
| Exceptional |
| Performance meets contractual requirements and exceeds many to the government's benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. Note: To justify an exceptional rating, identify multiple significant events and state how these events were of benefit to the government. A singular benefit, however, could be of such magnitude that it alone constitutes an exceptional rating. Also, there should have been NO significant weaknesses identified. |
| Very Good |
| Performance meets contractual requirements and exceeds some to the government's benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective. Note: To justify a very good rating, identify a significant event and state how it was a benefit to the government. There should have been no significant weaknesses identified. |
| Satisfactory |
| Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear, or were, satisfactory. Note: To justify a satisfactory rating, there should have been only minor problems, or major problems that the contractor recovered from without impact to the contract or order. There should have been NO significant weaknesses identified. A fundamental principle of assigning ratings is that contractors will not be evaluated with a rating lower than satisfactory solely for not performing beyond the requirements of the contract or order. |
| Marginal |
| Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented. Note: To justify marginal performance, identify a significant event in each category that the contractor had trouble overcoming, and state how it impacted the government. A marginal rating should be supported by referencing the management tool that notified the contractor of the contractual deficiency (e.g., management, quality, safety, or environmental deficiency report or letter). |
| Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective. Note: To justify an unsatisfactory rating, identify multiple significant events in each category that the contractor had trouble overcoming, and state how these events impacted the government. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating. An unsatisfactory rating should be supported by referencing the management tools used to notify the contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency reports, or letters). |
The ratings, as described in the table above, will be based on the performance of the contractor on the timeliness and quality of the services provided using the rating scale for each criterion as shown below.
TABLE 1: DELIVERABLES
Table 1 identifies Deliverables associated with Section 2.3– Specific Tasks.
| Deliverable Reference |
| Task |
| Deliverable |
| Quantity; No. of Report |
| Deliverable Due Date |
| 2.3.1.1 |
| Administrative and Analytical |
| Advise/notify ODS office of service requirements or policy changes/modification. |
| Approximately 2 per year. |
| Within 10 business days of requirements or policy changes. |
| 2.3.1.2 |
| Administrative and Analytical |
| Advise/notify ODS office of new domestic and international studies, policies, and agreements pertaining to ODS. Advise effective processes for ODS banking or destruction/conversion. |
| Approximately 2 per year. |
| Within 10 business days of new studies or policy changes |
| 2.3.1.3 |
| Administrative and Analytical |
| Provide complete documentation and staffing of documentation of new agreement or change/modification of existing inter/intra-agency service agreements and operating agreements between the ODSR and foreign governments and their contractors. |
| Approximately 1 per year. |
| Within 90 days of new agreement or change/modification |
| 2.3.1.4 |
| Administrative and Analytical |
| Prepare, update, and maintain ODS-related policies, processes, and procedures documents and flow charts. Policies and procedures should be reviewed annually and updated as needed. |
| Approximately 10 per year. |
| Within 30 days of the start of each review |
| 2.3.1.5 |
| Administrative and Analytical |
| Provide revised script, query, or reports format to COR for review and approval. |
| Approximately 25 per year. |
| Within 5 business days of notification/tasking of requirement |
| 2.3.1.6 |
| Administrative and Analytical |
| Provide preliminary transaction and inventory reports. |
| Approximately 12 per year. |
| Due by the 10th of each month |
| 2.3.1.7 |
| Administrative and Analytical |
| Execute manual issue/receipt transactions as required to adjust service/agency inventories |
| Approximately 150 per year. |
By the end of each month.
| 2.3.1.8 |
| Administrative and Analytical |
| Provide final versions of transaction and inventory reports |
| Approximately 12 per service/agency per year. |
| By the end of each month. |
| 2.3.1.9 |
| Administrative and Analytical |
| Prepare and submit monthly contractor status report |
| Approximately 12 per year. |
| Due by the 15th of each month. |
| 2.3.1.10.A |
| Administrative and Analytical |
| Provide ODS inventory glideslope |
| Approximately 1 per year. |
| Due by March 10th of the report year |
| 2.3.1.10.B |
| Administrative and Analytical |
| Provide ODS physical inventory consolidated count report |
| Approximately 1 per year. |
| Within 60 business days of completion of annual physical inventory |
| 2.3.1.10.C |
| Administrative and Analytical |
| Provide ODS requisitioners issues report by service |
| Approximately 1 per month |
| Due by the 25th of each month |
| 2.3.1.10.D |
| Administrative and Analytical |
| Provide ODS requisitioners fire extinguisher issue report by service |
| Approximately 1 per month |
| Due by the 25th of each month |
| 2.3.1.10.E |
| Administrative and Analytical |
| Provide ODS customer return transaction report by service |
| Approximately 1 per month |
| Due by the 25th of each month |
| 2.3.1.10.F |
| Administrative and Analytical |
| Provide ODS BSM requisitioners issues report - rejects by service |
| Approximately 1 per month |
| Due by the 25th of each month |
| 2.3.1.10.G |
| Administrative and Analytical |
| Provide ODS repackaging depot receipts report by service |
| Approximately 1 per month |
| Due by the 25th of each month |
| 2.3.1.10.H |
| Administrative and Analytical |
| Provide ODS ready for issue summary by service report by service |
| Approximately 1 per month |
| Due by the 25th of each month |
| 2.3.1.10.I |
| Administrative and Analytical |
| Provide ODS service inventory balance report by service |
| Approximately 1 per month |
| By the end of each month |
| 2.3.1.10.J |
| Administrative and Analytical |
| Provide ODS inventory site distribution report |
| Approximately 1 per month |
| By the end of each month |
| 2.3.1.10.K |
| Administrative and Analytical |
| Provide ODS inventory history by product and service report |
| Approximately 1 per month |
| By the end of each month |
| 2.3.2.1 |
| Information Technology Related |
| Update VO Division (ODSR) website |
| Approximately 4 per year. |
| Within 2 business days of submitted changes. |
| 2.3.2.2 |
| Information Technology Related |
| Provide system queries related to ODS product inventory status and issue and receipt transaction history as required |
| Approximately 36 per year. |
| As directed by the COR |
| 2.3.3.1 |
| Logistics, & Warehousing, and Leak Monitoring |
| Verify and check receipt and in-checking of ODS turn-ins within RCN timelines |
| Approximately 5,000 cylinders or other type containers per year. |
| Within 3 business days of delivery/receipt of turn-in. |
| 2.3.3.2 |
| Logistics, & Warehousing, and Leak Monitoring |
| Coordinate reclamation or destruction requirement with contractor transportation planner |
| Approximately 20 to 30 truck shipments per year. |
| Outbound: As directed by the COR. |
| 2.3.3.3 |
| Logistics, & Warehousing, and Leak Monitoring |
| Coordinate delivery/receipt of reclaimed product cylinders or empty GFM cylinders and check for completeness of related paperwork/supply documentation |
| Approximately 20 to 30 truck shipments per year. |
| Inbound: Within 3 business days for bulk ODS cylinders and within 5 business days for halon 1301 system cylinders. |
| 2.3.3.4 |
| Logistics, & Warehousing, and Leak Monitoring |
| Execute re-warehousing and special projects as required |
| Approximately 5,000 cylinders or other type containers per year. |
| As directed by the COR |
| 2.3.3.5 |
| Logistics, & Warehousing, and Leak Monitoring |
| Provide leak monitor/detection report of ODS products for all ODS product cylinders at DDRV and Yorktown, VA |
| Approximately 1 per month |
| By the end of each month. |
| 2.3.3.6 |
| Logistics, & Warehousing, and Leak Monitoring |
| Maintain cylinder storage in all warehouses to be compliant with all current ODSR policies and procedures |
| All ODS products currently stored in open sheds at DDRV |
| As directed by the COR; contingent upon available warehouse space. |
| 2.3.4.1 |
| ODSR Electronic Monitoring System (EMS) maintenance |
| Provide monthly ODSR EMS maintenance status report |
| Approximately 1 per month |
| Due by the 15th of each month |
| 2.3.4.2 |
| ODSR Electronic Monitoring System (EMS) maintenance |
| Provide monthly report on maintenance expenses for equipment, subscriptions, and spare parts purchased to support the ODSR EMS at Yorktown, VA; San Joaquin (Tracy), CA; Warner Robins, GA; and Melbourne, Australia |
| Approximately 1 per month |
| Due by the 15th of each month |
| 2.4.5 |
| Contractor Quality Control Plan (QCP) |
| Contractor QCP |
| 1 per contract |
| Within 10 business days after contract award |
| 2.13 |
| Final Results Briefing |
| Final results briefing |
| 1 per contract |
| Within 10 business days prior to contract expiration |
2.4.5 Performance Requirements
The COR will monitor contractor performance and complete a quality assurance worksheet monthly (within the QASP attachment). The QASP will identify the performance requirement resulting from the tasks defined in section 2.3.
2.4.6 Contractor Quality Control Plan
The contractor must submit a quality control plan (QCP) within 10 business days after contract award. This plan must describe the contractor’s methodology for completion of the deliverables and compliance with the performance requirements summary above. The COR will notify the contractor of approval or required modifications to the QCP within 10 business days after receipt. The contractor must make appropriate modifications and provide a revised QCP within five business days after receiving the COR’s comments.
2.5 PERSONNEL AND RELATED REQUIREMENTS
2.5.1 Contractor Site Lead
The contractor must designate a site lead who will have authority to act as the principal point of contact with the KO and have authority to act on the contractor’s behalf in all contract performance matters. Replacement of individuals assigned to this role must be approved in writing by the KO. The contractor site lead may hold dual roles under this contract.
2.5.2 Personnel
The contractor is responsible for determining the resources required to accomplish the functions, tasks, and deliverables to meet performance requirements. The government anticipates that this requirement can be successfully performed with personnel representative of the labor category types described below. All proposed personnel must meet the minimum education, experience, and skill set requirements for the appropriate labor category as listed below. Key personnel must be able to demonstrate knowledge and professional experience in DoD and DLA.
Designated Key Personnel:
· Contractor site lead,
· Logistics and warehousing operations manager,
· Senior logistics analyst, and
· System network engineer.
In accordance with CFR 29 Part 1910.178 (Occupational Safety and Health Standards for Industrial Powered Trucks), all proposed personnel required to operate GFE forklifts (both routinely and occasionally) must complete OSHA-approved forklift operator training prior to the start of work on this contract. The contractor must certify that each operator has been trained and evaluated as required by CFR 29 Part 1910.178(l). The certification must include the name of the operator, the date of the training, the date of the evaluation, and the identity of the person(s) performing the training or evaluation.
The levels of effort listed for the labor categories are estimates only. It is ultimately the contractor’s responsibility to determine the approximate labor mix to ensure successful performance.
2.5.3 Key Personnel and Qualification
This section lists key personnel that are representative of the below labor categories types. The experience and education levels are minimums. The labor categories are for certain skilled, experienced, professional and/or technical personnel and are essential for successful accomplishment of the work to be performed under the resultant contract.
The contractor will not substitute key personnel assigned to perform work under this contract without written approval from the KO. Requests for approval of substitutions must be in writing and must provide a detailed explanation of the circumstances necessitating the proposed substitution(s). Requests must contain a complete resume for the proposed substitute and any other information as requested by the KO.
The KO will evaluate such requests and notify the contractor in writing whether the proposed substitution is acceptable.
Procedure for replacement personnel: After award, the contractor will send resumes of replacement personnel to the COR for review. If the COR approves the resume, the COR will advise the KO for replacement action. If the resume is not approved, the COR will notify the contractor and provide the reason(s) for disapproval.
Qualifications for key personnel are as follows:
A. Logistics and Warehousing Operations Manager The government anticipates the level of effort for this position to be approximately 1,920 hours per year. This position requires, at minimum, a High School Diploma and at least four years of intensive and progressive experience in DLA supply and distribution operations and/or materials management/logistics management involving compressed gases and solvents with specific knowledge in:
· National and international policies and regulations pertaining to Class I and II ozone depleting substances
· Executive Order 13693
· Instructions for implementing Executive Order 13693
· DLAI 4715.06, Aug.1, 2018
· ODS fire extinguisher inspection requirements
Required skills:
· Ability to read, understand, and ensure compliance with complex written statements of work (SOWs) and PWSs
· Managing a leak detection program for compressed gases or ODS materials
· Storing, warehousing, handling, and distributing compressed gas cylinders to include specific special handling requirements for US Navy/Coast Guard fire suppression system cylinders
· Operating a forklift capable of lifting loads up to 6,000 pounds
· Operating and maintaining refrigerant and Halon leak detecting equipment
Working knowledge of:
· Standard industry practices for reclamation of refrigerants and Halons
· International standards for destruction of ODS
· EPA Clean Air Act regulations and other EPA ODS regulations
· National and international regulations related to compressed gases, compressed gas cylinders, ODS reclamation, ODS conversion, and ODS destruction
· DoD logistics management systems, preferably including DSS and EBS
· Regulations governing storage, handling, and transportation of hazardous materials and compressed gases
· Procedures and practices for the usage and maintenance of leak detection equipment
· ODSR policies and procedures for the issuance and turn-in of ODS materials
· Quality assurance principles, practices, and provisions for DoD inspection and acceptance of supplies
· Compressed Gas Association (CGA) guidelines and procedures
· Department of Transportation (DOT) regulations for the shipment of compressed gas cylinders
· Actions required for the transfer of compressed gas cylinders and other container contents to new cylinders or containers
· DLA warehousing techniques and practices
Practical Application Skills:
· Ability to analyze information, define problems, and develop solutions or process improvements
· Ability to use Microsoft Excel, Word, Project, PowerPoint, and Outlook proficiently
· Ability to communicate effectively verbally and in writing for government and international audiences
· Ability to plan, organize, and multitask
B. Senior Logistics Analyst The government anticipates the level of effort for this position to be between 1,040 to 1,248 hours per year. This position requires, at minimum, a bachelor’s degree and at least five years (or a high school diploma with eight years) of intensive and progressive experience in DLA supply and distribution operations involving compressed gases and solvents, preferably gained in the DoD ODS management program with specific knowledge in:
· National and international policies and regulations pertaining to Class I and II ozone depleting substances
· Executive Order 13693
· Instructions for implementing Executive Order 13693
· Procurement restrictions for ODSs or chemicals
· European Commission (EC) letter on ODS critical use exemptions for US DoD.
· ODS fire extinguisher inspection requirements
Required skills:
· Working on Montreal Protocol issues including an understanding of the approved ODS destruction technologies
Working knowledge of:
· Standard industry practices for reclamation of refrigerants and Halons
· International standards for destruction of ODS
· EPA Clean Air Act regulations and other EPA ODS regulations
· National and international regulations related to compressed gases, compressed gas cylinders, ODS reclamation, ODS conversion, and ODS destruction
· DoD logistics management systems, preferably including DSS and EBS
· Regulations governing storage, handling, and transportation of hazardous materials and compressed gases
· Procedures and practices for the usage and maintenance of leak detection equipment
· ODSR policies and procedures for the issuance and turn-in ODS materials
Practical application skills:
· Ability to analyze information, define problems, and develop solutions or process improvements
· Ability to use Microsoft Excel, Word, Project, PowerPoint, and Outlook proficiently
· Ability to use software tools such as Oracle APEX, SQL based tools (e.g., HADOOP) for Oracle, iSQL, and HTML
· Ability to communicate effectively verbally and in writing for government and international audiences
· Ability to plan, organize, and multitask
C. System Network Engineer The government anticipates the level of effort for this position to be approximately 1,920 hours per year. This position requires, at minimum, a bachelor’s degree in computer science, network, or engineering in:
· Design and installation of computer systems
· Experience with logistics and computer networking functions to include switches, routers, and network storage devices
Working ability of:
· Computer and hardware systems in a logistics environment
· Honeywell Ademco panels, Watmaster Comlink, and Surguard receivers
Working Knowledge of:
· Procedures and practices for the usage and maintenance of leak detection equipment including Sentech monitoring systems
· Axis cameras and Axis management software
· Prism II software
Practical application skills:
· Ability to analyze information, define problems, and develop solutions or process improvements
· Ability to use Microsoft Excel, Word, Project, PowerPoint, and Outlook proficiently
· Ability to communicate effectively verbally and in writing for government and international audiences
· Ability to plan, organize, and multitask
2.5.4 Non-Key Personnel and Qualification
Materials Handler (Non-Key Personnel) The government anticipates the level of effort for this position to be between 7,680 to 8,000 hours per year. This position requires, at minimum, a high school diploma or GED with a least two years of experience in:
· Storing, warehousing, handling, and distributing compressed gas cylinders to include specific special handling requirements for US Navy/Coast Guard fire suppression system cylinders
· Operating a forklift capable of lifting loads up to 6,000 pounds
· Operating and maintaining refrigerant and Halon leak detecting equipment
Working Knowledge of:
· Procedures and practices for the usage and maintenance of leak detection equipment
· ODSR policies and procedures for the issuance and turn-in of ODS material
· Quality assurance principles, practices, and provisions for DoD inspection and acceptance of supplies
· CGA guidelines and procedures
· DOT regulations for the shipment of compressed gas cylinders
· Actions required for the transfer of compressed gas cylinders and other container contents to new cylinders or containers
· DLA warehousing techniques and practices
Additionally, in order to effectively respond to defective/leaking cylinders found during product turn-in receiving/in-checking or routine leak monitoring, at least two materials handlers must have EPA certification and experience in transferring ODS materials/products from leaking cylinders to secure cylinders.
2.5.5 Restrictions on Employee Activity
The distinct and separate nature of the government-contractor relationship must be maintained during the performance of this contract. The contractor must restrict its activities as follows:
A. Contractor employees will conduct only business covered by this contract while on government premises.
B. Contractor employees, while performing contract tasks, must not solicit new business from the government.
C. Contractor business cards, letterhead, stationary, email signatures and any other identifying products must not, in any way, imply employment or legal affiliation with the U.S. Government, DoD, DLA, or any other government component.
D. Neither the contractor nor any contractor employees will use government stationary or any form of representation of government affiliation.
E. Neither the contractor nor contractor employees will, in any way, represent either orally or in writing that they are employees or agents of the government or have any authority to act on the government's behalf, either orally or in writing.
2.5.6 Citizenship
Each employee must be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence, or who presents evidence from the Immigration and Naturalization Service that employment will not affect his immigration status.
2.5.7 Security Requirements
DoD 5200.2-R, DoD Personnel Security Program, requires DoD military and civilian personnel, as well as DoD consultants and contractor personnel, who perform work on sensitive automated information systems to be assigned to positions that are designated at one of three sensitivity levels: IT I – critical sensitive, IT II – non-critical sensitive, and IT III – non-sensitive. Key personnel for this requirement are designated as IT-II and non-key personnel are designated as IT-III.
Within five business days after contract award, the contractor must provide the COR with the full name, social security number, and date of birth of all employees assigned to work on the contract.
2.5.8 Contractor Instructions for Common Access Card
Performance under this contract may require the contractor to obtain a common access card (CAC).
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