NBS Print-Copier Services RFQ No NLM-11-046-RSH

NATIONAL LIBRARY OF MEDICINE

REQUEST FOR QUOTATIONS (RFQ) NO. NLM-11-046-RSH

(Revised: 3/02/11)

National Library of Medicine (NLM)

NIH Business Systems (NBS) Print & Copier Support Services

INSTRUCTIONS, CONDITIONS, AND NOTICES TO QUOTERS

A. GENERAL INFORMATION

1. PURPOSE

This Request for Quotations (RFQ) solicits proposals to lease equipment and acquire print/copy block services. These services are necessary to conduct official government business which ensures that the NBS Enterprise System continues its support the NIH administrative and scientific communities. The resultant task order will be issued as a firm fixed price type contract for severable services. The requirements are described in the attached Statement of Work.

2. BACKGROUND

The NIH is comprised of the OD and 27 Institutes and Centers (ICs). The OD is the central office that governs the overall management of NIH. The OD is responsible for setting policy and planning, managing, and coordinating the programs and activities of all the NIH components. OD program offices are responsible for stimulating specific areas of research throughout NIH and for planning and supporting research and related activities. OD program offices fund research through the ICs.

The overall objective of the NIH Business System is to facilitate the scientific mission of the

National Institutes of Health by ensuring administrative and scientific support that is cost effective and provides accurate and timely information. The NBS’s charge is to implement business areas that currently makeup the Administrative Database. The scope of the NBS includes these business or “functional” areas: acquisition, travel, service and supply fund, supply, research and development contracting, property, and financial management. The

NBS will be designed, developed and tested as a fully integrated facility that supports these functional areas and interfaces with other major NIH and Departmental systems. “Best practices” i.e., those business processes determined to be most effective in the business community, were identified for the administrative areas at the NIH. Implementation will require configuration or changes to the new system that will adopt and integrate these best practices. Functional teams under the direction of a functional team manager have been established to oversee this effort. Functional teams will engage in a variety of duties including the design and configuration of the system, establishing workflow for the business processes, customization of the system (only if required and approved by the Steering

Committee), defining system interfaces, and participation in pre-deployment and deployment activities. More details regarding the background of this requirement can be found in the attached Statement of Work.

METHOD OF ACQUISITION

The Government intends to acquire the necessary services by awarding a purchase order in accordance with FAR Part 13, Simplified Acquisition Procedures through Fed Biz Ops

(www.fbo.gov).

This requirement is being processed under open market ordering procedures for professional services established in accordance with Federal Acquisition Regulation (FAR) 13 for the acquisition of commercial items (Ref. FAR Part 12).

4. NUMBER OF AWARDS

It is anticipated that one (1) award will be made from this solicitation as a firm fixed price type contract.

5. DATE OF AWARD

It is anticipated that the award will be made on or about March 21, 2011. Award will be subject to availability of funds.

6. PERIOD OF PERFORMANCE

It is anticipated that the award from this solicitation will be for a base period of 24 months from the date of award. Plus three (3) additional 12-month option periods.

7. COMMITMENT OF PUBLIC FUNDS

The Contracting Officer is the only individual who can legally commit the Government to the expenditure of public funds in connection with the proposed acquisition. Any other commitment, either explicit or implied, is invalid.

8. COMMUNICATIONS PRIOR TO AWARD

Quoters shall direct all communications to the attention of:

Raymond Hawkins or Sally Boakye

Contracting Officer Contract Specialist

National Library of Medicine National Library of Medicine

6707 Democracy Blvd., Suite #105 6707 Democracy Blvd., Suite #105

Bethesda, Maryland 20892-5488 Bethesda, Maryland 20892-5488

301-435-4377 301-435-4383

Fax: 301-402-0642 Fax: 301-402-0642

Email address: Email address:

hawkinsra@mail.nih.gov boakyes@mail.nih.gov mailto:hawkinsra@mail.nih.gov mailto:boakyes@mail.nih.gov

Communications with other officials may compromise the competitiveness of this acquisition and result in cancellation of the requirement.

9. PREPARATION COSTS

This RFQ does not commit the Government to pay for the preparation and submission of a quotation.

B. GENERAL INSTRUCTIONS TO OFFERORS

1. INSTRUCTIONS TO VENDORS

(a) Definitions. As used in this provision–

Discussions are negotiations that occur that may, at the Contracting

Officer's discretion, result in the quoter being allowed to revise its quotation.

In writing or written means any worded or numbered expression which can be read, reproduced, and later communicated, and includes electronically transmitted and stored information.

Quotation modification is a change made to a quotation before the solicitation's closing date and time, or made in response to an amendment, or made to correct a mistake at any time before award.

Quotation revision is a change to a quotation made after the solicitation closing date, at the request of or as allowed by a Contracting Officer as the result of negotiations.

Time, if stated as a number of days, is calculated using calendar days, unless otherwise specified, and will include Saturdays, Sundays, and legal holidays. However, if the last day falls on a Saturday, Sunday, or legal holiday, then the period shall include the next working day.

(b) Amendments to solicitations. If this solicitation is amended, all terms and conditions that are not amended remain unchanged. Quoters shall acknowledge receipt of any amendment to this solicitation by the date and time specified in the amendment(s).

(c) Submission, modification, revision, and withdrawal of quotations. (1)

Unless other methods (e.g., electronic commerce or facsimile) are permitted in the solicitation, quotations and modifications to quotations shall be submitted in paper media in sealed envelopes or packages (i) addressed to the office specified in the solicitation, and (ii) showing the time and date specified for receipt, the solicitation number, and the name and address of the quoter. Quoters using commercial carriers should ensure that the quotation is marked on the outermost wrapper with the information in paragraphs (c)(1)(i) and (c)(1)(ii) of this provision.

(1) The first page of the quotation must show--

(i) The solicitation number;

(ii) The name, address, and telephone and facsimile numbers of the quoter (and electronic address if available);

(iii) A statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation and agreement to furnish any or all items upon which prices are offered at the price set opposite each item;

(iv) Names, titles, and telephone and facsimile numbers (and electronic addresses if available) of persons authorized to negotiate on the quoter's behalf with the Government in connection with this solicitation; and

(v) Name, title, and signature of person authorized to sign the quotation. Quotations signed by an agent shall be accompanied by evidence of that agent's authority, unless that evidence has been previously furnished to the issuing office.

(2) Late quotations and revisions. (i) Any quotation received at the office designated in the solicitation after the exact time specified for receipt of quotes will not be considered unless it is received before award is made and--

(A) It was sent by registered or certified mail not later than the fifth calendar day before the date specified for receipt of quotations (e.g., a quotation submitted in response to a solicitation requiring receipt of offers by the 20th of the month must have been mailed by the 15th);

(B) It was sent by mail (or telegram or facsimile, if authorized) or hand-carried (including delivery by a commercial carrier) if it is determined by the

Government that the late receipt was due primarily to Government mishandling after receipt at the

Government installation;

(C) It was sent by U.S. Postal Service Express Mail

Next Day Service-Post Office to Addressee, not later than 5:00 p.m. at the place of mailing two working days prior to the date specified for receipt of quotations. The term ``working days'' excludes weekends and U.S. Federal holidays;

(D) It was transmitted through an electronic commerce method authorized by the solicitation and was received at the initial point of entry to the

Government infrastructure not later than 5:00 p.m.

one working day prior to the date specified for receipt of quotations; or

(E) There is acceptable evidence to establish that it was received at the activity designated for receipt of quotations and was under the Government's control prior to the time set for receipt of quotations, and the Contracting Officer determines that accepting the late quotation would not unduly delay the procurement; or

(F) It is the only quotation received.

(ii) Any modification or revision of a quotation or response to request for information, including any final quotation revision, is subject to the same conditions as in subparagraphs (c)(3)(i)(A) through (c)(3)(i)(E) of this provision.

(iii) The only acceptable evidence to establish the date of mailing of a late quotation or modification or revision sent either by registered or certified mail is the U.S. or Canadian

Postal Service postmark both on the envelope or wrapper and on the original receipt from the U.S. or Canadian Postal

Service. Both postmarks must show a legible date or the quotation, response to a request for information, or modification or revision shall be processed as if mailed late. ``Postmark'' means a printed, stamped, or otherwise placed impression (exclusive of a postage meter machine impression) that is readily identifiable without further action as having been supplied and affixed by employees of the U.S. or Canadian Postal Service on the date of mailing.

Therefore, quoters or respondents should request the postal clerk to place a legible hand cancellation bull's eye postmark on both the receipt and the envelope or wrapper.

(iv) Acceptable evidence to establish the time of receipt at the

Government installation includes the time/date stamp of that installation on the quotation wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(v) The only acceptable evidence to establish the date of mailing of a late quotation, modification or revision, or withdrawal sent by Express Mail Next Day Service-Post

Office to Addressee is the date entered by the post office receiving clerk on the ``Express Mail Next Day

Service-Post Office to Addressee'' label and the postmark on both the envelope or wrapper and on the original receipt from the U.S. Postal Service. ``Postmark'' has the same meaning as defined in paragraph (c)(3)(iii) of this provision, excluding postmarks of the Canadian Postal

Service. Therefore, quoters or respondents should request the postal clerk to place a legible hand cancellation bull's eye postmark on both the receipt and the envelope or wrapper.

(vi) Notwithstanding paragraph (c)(3)(i) of this provision, a late modification or revision of an otherwise successful quotation that makes its terms more favorable to the

Government will be considered at any time it is received and may be accepted.

(vii) Quotations may be withdrawn by written notice or telegram

(including mailgram) received at any time before award. If the solicitation authorizes facsimile quotations, quotations may be withdrawn via facsimile received at any time before award, subject to the conditions specified in the provision entitled "Facsimile Proposals." Quotations may be withdrawn in person by a quoter or an authorized representative, if the representative's identity is made known and the representative signs a receipt for the quotation before award.

(viii) If an emergency or unanticipated event interrupts normal

Government processes so that quotations cannot be received at the office designated for receipt of quotations by the exact time specified in the solicitation, and urgent

Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of quotations will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal

Government processes resume. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office.

(3) Quotations submitted must be on an all-or-none basis, e.g., quotations that propose to provide any single item or combination of several items shall be determined to be nonresponsive.

(4) Quotations submitted in response to this solicitation shall be in

English and in U.S. dollars.

(5) Quoters may submit modifications to their quotations at any time before the solicitation closing date and time, and may submit modifications in response to an amendment, or to correct a mistake at any time before award.

(6) Quoters may submit revised quotations only if requested or allowed by the Contracting Officer.

(7) Quotations may be withdrawn at any time before award.

Withdrawals are effective upon receipt of notice by the

Contracting Officer.

(d) Quotation expiration date. Quotations in response to this solicitation will be valid for a period of 120 calendar days.

(e) Restriction on disclosure and use of data. Quoters that include in their quotations data that they do not want disclosed to the public for any purpose, or used by the Government except for evaluation purposes, shall--

(1) Mark the title page with the following legend: This quotation includes data that shall not be disclosed outside the Government and shall not be duplicated, used, or disclosed--in whole or in part--for any purpose other than to evaluate this quotation. If, however, a purchase order is awarded to this quoter as a result of--or in connection with-- the submission of this data, the

Government shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting purchase order. This restriction does not limit the Government's right to use information contained in this data if it is obtained from another source without restriction. The data subject to this restriction are contained in sheets [insert numbers or other identification of sheets]; and

(2) Mark each sheet of data it wishes to restrict with the following legend: Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this quotation.

(f) Purchase order award. (1) The Government intends to award a purchase order to the responsible quoter whose quotation represents the best value after an evaluation is conducted in accordance with the factors and sub-factors in the solicitation.

(2) The Government may reject any or all quotations if such action is in the

Government's interest.

(3) The Government may waive informalities and minor irregularities in quotations received.

(4) The Government shall evaluate quotations and may award a purchase order without discussions with quoters (except clarifications as described in

FAR 15.306(a)). Therefore, the quoter's initial quotation should contain the quoter's best terms from a cost or price and technical standpoint. The

Government reserves the right to conduct discussions if the Contracting

Officer later determines them to be necessary.

(5) The Government reserves the right to make an award on any item for a quantity less than the quantity quoted, at the unit cost or prices quoted, unless the quoter specifies otherwise in the quotation.

(6) Exchanges with quoters after receipt of a quotation do not constitute a rejection or counteroffer by the Government.

(7) The Government may determine that a quotation is unacceptable if the prices proposed are materially unbalanced between line items or subline items. Unbalanced pricing exists when, despite an acceptable total evaluated price, the price of one or more line items is significantly overstated or understated as indicated by the application of cost or price analysis techniques. A quotation may be rejected if the Contracting

Officer determines that the lack of balance poses an unacceptable risk to the Government.

2. POTENTIAL AWARD WITHOUT DISCUSSIONS

The Government reserves the right to award a purchase order without discussions if the

Contracting Officer determines that the initial offer is fair and reasonable and that discussions are not necessary.

3. ORDERING TERMS AND CONDITIONS

The quoter must specify the pricing in response to this solicitation.

Prices quoted shall be fixed unit prices per labor category (where applicable).

The quoter must indicate the Quantity, Item, and Trade Discounts being quoted for each line item.

The quoter must indicate a period of delivery, citing the number of days after receipt of a delivery order document in which delivery will be performed.

4. PURCHASE ORDER TERMS AND CONDITIONS

Any purchase order awarded as a result of this solicitation shall be subject to the terms and conditions of the federal government that shall be incorporated by reference in the purchase order.

5. PRIVACY ACT

The Privacy Act of 1974 (P.L. 93-579) requires that a Federal agency advise each individual whom it asks to supply information, the authority which authorizes the solicitation, whether disclosure is voluntary or mandatory, the principal purpose for which the information is intended to be used, the uses outside the agency which may be made of the information, and the effects on the individual, if any, of not providing all or any part of the requested information.

The NIH is requesting the information called for in this RFQ pursuant to the authority provided by Sec. 301(a)(7) of the Public Health Service Act, as amended, and P.L. 92-218, as amended.

Providing the information requested is entirely voluntary. The collection of this information is for the purpose of conducting an accurate, fair, and adequate review prior to a discussion as to whether to award a purchase order.

Failure to provide any or all of the requested information may result in a less than adequate review.

In addition, the Privacy Act of 1974 (P.L. 93-579, Section 7) requires that the following information be provided when individuals are requested to disclose their social security number.

Provision of the social security number is voluntary. Social security numbers are requested for the purpose of accurate and efficient identification, referral, review and management of NIH acquisition programs. Authority for requesting this information is provided by Section 301 and

Title IV of the PHS Act, as amended.

The information provided by you may be routinely disclosed for the following purposes:

To the cognizant audit agency and the General Accounting Office for auditing.

To the Department of Justice as required for litigation.

To respond to congressional inquiries.

To qualified experts, not within the definition of Department employees, for opinions as a part of the review process.

6. RIGHTS IN DATA

3.6.1 Pursuant to Federal Acquisition Regulations, Part 27, Subpart 27.4 – Rights in Data and Copyrights, this contract is subject to FAR 52.227-14 Rights in Data –General.

3.6.2 All property rights, including publication rights, in the information and materials first produced by the Contractor in connection with this award shall vest in the NBS.

Information and materials shall include, but are not limited to, progress reports, work plans, source code, draft, and final documents. The Contractor shall not embed its company name or logos or claim copyright for any deliverable submitted under this statement of work.

3.6.3 Upon completion of the tasks described in this statement of work, the Contractor shall submit to the COTR and or the designated Federal Project Manager(s)/Lead(s) all working papers, including handwritten notes and computerized information generated by these activities.

3.6.4 In accordance with FAR 52.227-14(b), the Contractor shall guarantee strict confidentiality of the information/data that is provided by the Government during the performance of the contract. The Government has determined that some of the information/data that the Contractor will be provided during the performance of the contract is of a sensitive nature and cannot be disclosed in any manner.

The Contractor, in whole or in part, can only make disclosure of the sensitive information/data, after the Contractor receives prior written approval from the CO.

Whenever the Contractor is uncertain with regard to the proper handling of information/data under the contract, the Contractor shall obtain a written determination from the CO.

7. ADVANCED UNDERSTANDINGS

All property rights, including publication rights, in the information and material first produced by the Contractor in connection with this award shall vest in the NIH/NBS. Information and materials shall include, but are not limited to, progress reports, work plans, draft, and final documents. The contractor shall not embed its company name or logos or claim copyright for any deliverable submitted under this contract.

Key Personnel

The Government reserves the right to review resumes and interview potential staff to verify that potential staff has the skills, experience, and knowledge required for their proposed labor category. Government review of resumes and interviewing of potential staff does not in any way determine employment by the contractor or in no way will delay or hamper the contractor’s written hiring policy.

Contract Type

In accordance with FAR 16.202, this requirement will be for a firm fixed price contract type for commercial services.

FEDERAL ACQUISITION REGULATION (FAR) CLAUSES INCORPORATED BY

REFERENCE

This Delivery Order incorporates the following additional Federal Acquisition Regulation

(FAR) clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a FAR clause may be accessed electronically at http://www.arnet.gov/far/.

• FAR 37.1, Service Contracts -- General

• FAR 39.106, Year 2000 Compliance

• FAR 39.2, Electronic and Information Technology

• FAR 52.204-9, Personal Identity Verification of Contractor Personnel

• FAR 52.217-5, Evaluation of Options

• FAR 52.222-26, Equal Opportunity

• FAR 52.227-14, Rights in Data-General

• FAR 52.232-1 Payments

• FAR 52.232-33, Payment by Electronic Funds Transfer – Central Contractor Registration

• FAR 52.232-58, Prompt Payment

• FAR 52.233-1 Disputes

• FAR 52.239-1, Privacy and Security Safeguards

• FAR 52.245-1, Government Property

• FAR 52.246-4, Inspection of Services – Fixed Price

FAR 52.252-2, Clauses Incorporated by Reference (Feb 1998). This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

Inspection/Acceptance. The Contractor shall tender for acceptance only those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or re-performance of nonconforming services at no increase in contract price. The Government must exercise its post-acceptance rights --

(1) Within a reasonable period of time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence, such as acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the http://www.arnet.gov/far/

Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting

Officer of the cessation of such occurrence.

Termination for the Government’s convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the

Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the

Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges that the Contractor can demonstrate to the satisfaction of the Government, using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor’s records. The Contractor shall not be paid for any work performed or costs incurred that reasonably could have been avoided.

Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the

Contractor shall be liable to the Government for any and all rights and remedies provided by law.

If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

DEPARTMENT OF HEALTH AND HUMAN SERVICES (HHS) ACQUISITION

REGULATION (HHSAR) CLAUSE INCORPORATED BY REFERENCE

The following HHSAR clause is hereby incorporated into this Delivery Order by reference with the same force and effect as if it were given in full text. Upon request, the

Government will make its full text available. Also, the full text of a HHSAR clause may be accessed electronically at this address: http://www.os.hhs.gov/oamp/dap/hhsar.html.

• HHSAR 352.270-5, Key Personnel

• HHSAR 339.201, Acquisition of Information Technology

(iii) 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (Sep 2006) (38

U.S.C. 4212) (Applies to contracts of $100,000 or more).

(iv) 52.222-36, Affirmative Action for Workers with Disabilities (Jun

1998) (29 U.S.C. 793) (Applies to contracts over $10,000, unless the work is to be performed outside the United States by employees recruited http://www.os.hhs.gov/oamp/dap/hhsar.html outside the United States.) (For purposes of this clause, United States includes the 50 States, the District of Columbia, Puerto Rico, the Northern

Mariana Islands, American Samoa, Guam, the U.S. Virgin Islands, and

Wake Island.)

(v) 52.222-37, Employment Reports on Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (Sep 2006) (38

U.S.C. 4212) (Applies to contracts of $100,000 or more).

(vi) 52.222-41, Service Contract Act of 1965, As Amended (Jul 2005) (41

U.S.C. 351, et seq.) (Applies to service contracts over $2,500 that are subject to the Service Contract Act and will be performed in the United

States, District of Columbia, Puerto Rico, the Northern Mariana Islands, American Samoa, Guam, the U.S. Virgin Islands, Johnston Island, Wade

Island, or the outer continental shelf lands).

OTHER CLAUSES INCORPORATED BY REFERENCE

• Privacy Act of 1974

• Confidential Treatment of Sensitive Information

• Section 508 Compliance

8. SELECTION OF VENDOR

You are advised that an award of a purchase order will be made to the vendor that the

Government determines to represent the best value and results in the lowest overall price alternative (considering price, special features, administrative costs, etc.) to meet the

Government’s needs. The evaluation criteria to be used by the Government are described in E., EVALUATION FACTORS FOR AWARD, below.

9. NUMBER OF COPIES OF QUOTATION

Your quotation shall be organized as specified in Section B., GENERAL

INSTRUCTIONS TO OFFERORS; Section C., INSTRUCTIONS FOR PREPARING

THE TECHNICAL PORTION OF THE QUOTATION; and Section D., INSTRUCTIONS FOR PREPARING THE BUSINESS PORTION OF THE

QUOTATION; and submitted by, Wednesday, March 9, 2011 3:00pm Eastern Standard

Time, in an electronic format to hawkinsra@mail.nih.gov the due date and time stated above.

Any questions regarding this procurement must be submitted by 3pm EST on Tuesday

March 1, 2011 to both points of contact provided above via email.

C. INSTRUCTIONS FOR PREPARING THE TECHNICAL PORTION OF THE

QUOTATION

1. PREPARING THE TECHNICAL PORTION OF THE QUOTATION

mailto:hawkinsra@mail.nih.gov

The offeror shall include in its quotation a discussion of the offeror's proposed technical approach to respond to the requirements in the statement of work, applicable resumes and examples of previous relevant work. The discussion is expected to include subcontract information, if applicable. Any appendices are also due with the technical proposal by the deadline mentioned above, to Raymond Hawkins ( email address as above).

The information presented shall be in sufficient detail to describe the previous experience and effectiveness of the offeror in similar or closely related work, and to demonstrate the offeror’s current ability to accomplish the tasking in this solicitation. Include the following information for each contract and subcontract:

Name of contract or project;

Contract Number;

Role (Prime or Subcontractor);

Sponsoring Organization or Company;

Contract type;

Period of Performance;

Total Contract Value;

Contract Manager and telephone number;

Program Manager and telephone number;

Project description, scope of work preformed, services or products delivered;

Major success or accomplishments, and

Major problems, lessons learned, and solution(s) applied if applicable.

Resumes: In addition to the above submission the offeror shall include in its response to the performance work statement a resume for each key person proposed for the project. Resumes of management, technical, and support staff necessary to provide the services and support requested shall also be included. Individual resumes shall be no more than two pages in length.

Resumes shall include the following:

Name of person;

Proposed position, function, or role;

Proposed labor category;

Education (including, in reverse chronological order, colleges and/or technical schools attended

(with dates), degree(s)/certification(s) received, major field(s) of study, and approximate number of total class hours);

Experience (including, in reverse chronological order, area(s) of work in which a person is qualified, company and title of position, approximate starting and ending dates (month/year), concise descriptions of experience for each position held, and

Certification that the information contained in the resume is correct and accurate.

2. EVALUATION OF THE TECHNICAL PORTION OF QUOTATIONS

The technical portion of quotations will be evaluated in accordance with the factors, weights, and order of relative importance as described in E. EVALUATION FACTORS FOR AWARD below.

3. ADDITIONAL INSTRUCTIONS FOR PREPARING THE TECHNICAL PORTION OF

THE QUOTATION

a. Quotations which merely offer to conduct the work in accordance with the requirements of the Government’s scope of work will be considered nonresponsive. The quoter must submit an explanation of the proposed technical approach in conjunction with the tasks to be performed in achieving the project objectives.

b. Evaluation of the technical portion of quotations will be conducted by a technical review committee in accordance with the evaluation criteria stated in E. EVALUATION

FACTORS FOR AWARD below.

D. INSTRUCTIONS FOR PREPARING THE BUSINESS PORTION OF THE QUOTATION

1. PRICE INFORMATION

Offerors shall submit a detailed breakdown of estimated labor hours and rates by tasks to be performed. In addition, a summary total amount shall be furnished for the entire project.

The business portion of the quotation must contain sufficient information to allow the

Government to perform a basic analysis of the proposed price of the work.

A. Offerors shall provide detailed cost/price figures for all resources required to accomplish the activities identified in the Statement of Work.

B. The narrative section of the business proposal should, at a minimum include the following elements:

1. Labor categories and associated hours, and the number of hours required to perform the activity,

2. Other Direct Costs (ODC’s) and rationale,

3. Notification and request for consent to use subcontractors,

4. Labor category qualifications, and

5. If any subcontractors are to be used in performance of the award, provide a list of those subcontractors, the hours, labor categories, and associated costs.

Include a discussion of how the contractor will manage and control the subcontractor and manage and resolve subcontractor problems.

C. The Government will not pay for administrative activities to process invoices, manage subcontractors, or purchase equipment for contractor staff to access corporate accounts.

2. INFORMATION OTHER THAN PRICING DATA

The vendor shall submit sufficiently detailed information to permit the Contracting Officer and authorized representatives to evaluate the offer.

Unless otherwise stated in this solicitation, the information may be submitted in the quoter’s own format.

3. PRICING

The vendor shall clarify for each line item if the unit price represents the vendor’s best or lower price.

E. EVALUATION FACTORS FOR AWARD

1. GENERAL

You are advised that an award of a purchase order will be made to the vendor whose quotation is determined by the Government to represent the best value and results in the lowest overall price alternative (considering price, special features, administrative costs, etc.) to meet the

Government’s needs.

2. EVALUATION OF OPTIONS

There are three (3) anticipated option periods associated with this requirement.

3. EVALUATION CRITERIA

Technical factors are of paramount consideration in the award of the task order; however, cost is also important to the overall award decision. All evaluation factors other than cost, when combined, are significantly more important than cost. The Government reserves the right to make tradeoffs among cost and technical factors in determining which Quoter offers the best value by awarding to other than the lowest cost Quoter or other than the highest technically rated

Quoter. Quoters are advised that award will be made to that Quoter whose quote provides the best overall value to the Government.

Technical Evaluation Criteria

The technical proposal will receive paramount consideration in the selection of the contractor for this acquisition. The evaluation will be based on the demonstrated capabilities of the prospective contractor in relation to the needs of the project as set forth in the RFQ and SOW. The offeror must submit information sufficient to evaluate the proposal based on the detailed criteria listed below. All evaluation factors other than cost or price, when combined, are significantly less important than cost or price. The relative importance of the evaluation factors is specified herein.

However, the Government reserves the right to make an award based on the overall best value to the Government, cost and other factors considered.

Award may be made on the basis of the proposal submitted without conducting any discussions;

therefore, the proposal should be submitted on the most favorable terms possible to the

Government.

EVALUATION CRITERIA

1. Comparative Importance of Proposals

You are advised that paramount consideration will be given to the evaluation of technical proposals. All evaluation factors other than cost or price, when combined, are significantly less important than the technical factor. The relative importance of the evaluation factors are specified herein. However, the Government reserves the right to make an award to the best advantage of the Government, cost and other factors considered.

2. Technical Evaluation Criteria (Total Points – 100)

Factor 1 – Service Level of Quality - 50

The Offeror will be evaluated on how well the proposal meets the NBS project objectives, considerations, and constraints, and complies with NIH IT standards and guidelines. The offeror shall provide their approach to providing print/copy block service and maintenance. This factor includes the following items:

1. Turn-around time in providing maintenance of equipments. – 10 points

2. Ability to identify, diagnose and repair equipment. -10 points

3. Terms of maintenance services – 10 points

4. Terms of Supplies for equipment – 10 point

5. Ability to guarantee services – 10points

Factor 2 – Technical Experience - 30

The Offeror will be evaluated on its ability to provide qualified personnel with the appropriate knowledge, skills and certifications necessary to perform the work as described within the SOW.

The offeror shall submit a narrative demonstrating its technical understanding and experience with providing high volume print/copy block services and hardware maintenance on print equipment in the Federal Government, specifically with supporting technical tasks specified in this statement of work.

Factor 3 – Past Performance – 20 Points

The evaluation of this factor will provide an indication of the Offeror’s ability to staff and manage activities similar in function, scope and complexity to the NBS requirements, and will indicate the likelihood of the Offeror’s success. This factor will be evaluated on the basis of:

1. Past Performance and Experience: The relevant past performance and experience of the

Offeror and any proposed teaming partners will be evaluated to assess the Offeror’s approach to and retaining a fully qualified workforce, while minimizing turnover. The evaluation of this factor will include an evaluation of the quality of the Offeror’s past products and services, its timeliness of performance, success in controlling costs, and the experience of its personnel. The Government prefers an Offeror who shows a trend of successful past performance and experience in: (1) managing service support activities.

The evaluation shall include an assessment of the Offeror’s ability to successfully manage complex, time sensitive operations.

2. Customer Satisfaction: A determination of customer satisfaction based upon information received from the Offeror’s past customers.

F. ATTACHMENTS TO THE RFQ

1. Statement of Work (SOW)