NIHJT2014002_CIO-CS_RFP_amend_4__track_changes.pdf

CHIEF INFORMATION OFFICER – COMMODITIES

AND SOLUTIONS (CIO-CS)

Request for Proposal (RFP)

NIHJT2014002/0004

Request for Proposal NIHJT2014002/0004, CIO-CS i

Table of Contents

PART I - THE SCHEDULE ..................................................................... A-1

SECTION A: SOLICITATION/CONTRACT FORM ........................................... A-1

SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS ..................... B-1

Article B.1 General .................................................................................................. B-1

Article B.2 Authority ................................................................................................. B-1

Article B.3 Delivery Orders Awarded against the GWAC ........................................ B-1

Article B.4 Prices/Costs ........................................................................................... B-1

Article B.5 Maximum Contract Ceiling and Minimum Contract Guarantee .............. B-2

Article B.6 Work Outside of the Continental United States (OCONUS) ................... B-2

SECTION C: STATEMENT OF OBJECTIVES ................................................. C-1

Article C.1 Background ............................................................................................ C-1

Article C.2 Purpose ................................................................................................. C-1

Article C.3 Objectives .............................................................................................. C-1

Article C.4 Current Operational Environment .......................................................... C-1

Article C.5 Scope ..................................................................................................... C-2

Article C.6 Standards and Regulations Considerations ........................................... C-2

Article C.7 Value Added Services ............................................................................ C-3

Article C.8 Reporting Requirements ........................................................................ C-3

SECTION D: PACKAGING, MARKING, AND SHIPPING ................................ D-1

SECTION E: INSPECTION AND ACCEPTANCE ............................................ E-1

SECTION F: DELIVERIES OR PERFORMANCE ............................................ F-1

Article F.1 GWAC Period of Performance ................................................................F-1

Article F.2 Delivery Order Period of Performance ....................................................F-1

Article F.3 Clauses Incorporated by Reference, FAR 52.252-2 (FEB 1998).............F-1

Article F.4 Time of Delivery ......................................................................................F-1

F.4.1 Delivery Schedule .....................................................................................F-1

F.4.2 Partial Shipment .......................................................................................F-1

Article F.5 Transportation .........................................................................................F-2

F.5.1 Transportation and Shipping Charges ......................................................F-2

F.5.2 Equipment Shipped for Replacement .......................................................F-2

SECTION G: CONTRACT ADMINISTRATION DATA ..................................... G-1 ii

Article G.1 General .................................................................................................. G-1

Article G.2 Authorized Users ................................................................................... G-1

Article G.3 Roles ..................................................................................................... G-1

G.3.1 Government Personnel ........................................................................... G-1

G.3.2 Contractor Personnel – Key Personnel, HHSAR 352.242-70 (January 2006) .......................................................................................................................... G-2

Article G.4 Customer/Contractor Training Materials ................................................ G-3

Article G.5 Contractor Internet Presence ................................................................. G-3

Article G.6 Electronic Communications ................................................................... G-4

Article G.7 Delivery Order Procedures .................................................................... G-4

G.7.1 Electronic Government Ordering System ................................................ G-4

G.7.2 Delivery Orders Issuance ........................................................................ G-5

G.7.3 Service Contract Act ............................................................................... G-6

Article G.8 NIH Contract Access Fee and Fee Remittance ..................................... G-6

Article G.9 Government Property ............................................................................ G-7

Article G.10 Invoice Submission .............................................................................. G-7

Article G.11 Correspondence .................................................................................. G-7

Article G.12 Meetings and Conferences .................................................................. G-8

Article G.13 Contractor Performance Assessment Reporting System (CPARS) ..... G-8

G.13.1 Contractor Performance Evaluations ..................................................... G-8

G.13.2 Electronic Access to Contractor Performance Evaluations .................... G-8

Article G.14 Providing Accelerated Payment to Small Business Subcontractors, 52.232-99 (Deviation) (August 2012) ........................................................................................ G-9

SECTION H: SPECIAL CONTRACT REQUIREMENTS .................................. H-1

Article H.1 Applicable Documents ........................................................................... H-1

Article H.2 Organizational Conflict of Interest .......................................................... H-1

Article H.3 Subcontracting Provisions ..................................................................... H-2

H.3.1 Small Business Subcontracting Plan ....................................................... H-2

H.3.2 Subcontracting Reports ........................................................................... H-2

Article H.4 Acknowledgement of Federal Funding ................................................... H-3

Article H.5 Needle Distribution ................................................................................. H-3

Article H.6 Certification of Filing and Payment of Taxes (Section 521) ................... H-3

Article H.7 Information and Physical Access Security ............................................. H-3 iii

H.7.1 Security ................................................................................................... H-3

H.7.2 Physical Security ..................................................................................... H-3

H.7.3 Additional Considerations for HHS Delivery Orders ................................ H-4

Article H.8 Electronic and Information Technology Accessibility ........................... H-15

Article H.9 Task Order/Delivery Order Contract Ombudsman ............................... H-16

Article H.10 Reporting Matters Involving Fraud, Waste and Abuse ....................... H-16

Article H.11 Year 2000 Compliance ...................................................................... H-16

Article H.12 General Requirements Applicable to Delivery Orders ........................ H-17

H.12.1 Energy Efficiency in Energy-Consuming Products, FAR 52.223-15 (DEC 2007) ........................................................................................................................ H-17

H.12.2 IEEE 1680 Standard for the Environmental Assessment of Personal Computer Products, FAR 52.223-16 (DEC 2007) ........................................................... H-18

H.12.3 Warranties ........................................................................................... H-18

H.12.4 Leasing ................................................................................................ H-18

Article H.13 Security Considerations ..................................................................... H-19

Article H.14 Technology Refreshment ................................................................... H-19

Article H.15 Strategic Sourcing .............................................................................. H-21

Article H.16 Ramp-on Procedure ........................................................................... H-22

Article H.17 Ramp-off Procedure ........................................................................... H-22

Article H.18 Privacy Act, HHSAR 352.224-70 (January 2006) .............................. H-23

Article H.19 Anti-Lobbying (Section 503) ............................................................... H-23

Article H.20 Gun Control (Section 218) ................................................................. H-24

PART II – CONTRACT CLAUSES ......................................................... H-1

SECTION I: CONTRACT CLAUSES .................................................................. I-1

Article I.1 FAR 52.212-4 Contract Terms and Conditions – Commercial Items (September 2013) ......................................................................................................................... I-1

Article I.2 FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders – Commercial Items (Jan 2014) .................................................... I-7

Alternate I (Feb 2000). ............................................................................................ I-13

Alternate II (Nov 2013) ............................................................................................ I-13

Article I.3 Additional Contract Clauses .................................................................... I-14

Article I.4 Authorized Substitutions of Clauses ........................................................ I-15

Article I.5 Additional FAR Contract Clauses Included in Full Text ........................... I-15

PART III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS I-1

iv

SECTION J: LIST OF ATTACHMENTS............................................................. J-1

Attachment J.1 Pricing Workbook (15 Pages) .......................................................... J-2

Attachment J.2 Compliance Checklist (1 page) ........................................................ J-3

Attachment J.3 List of Acronyms (3 pages) .............................................................. J-4

Attachment J.4 Technical Compliance Workbook (14 Pages) .................................. J-7

Attachment J.5 Sample Small Business Subcontracting Plan (10 pages) ................ J-8

Attachment J.6 FAR 52.219-1, Small Business Program Representations (APR 2012) (3 pages) .................................................................................................................... J-18

Attachment J.7 List of Authorized Original Equipment Manufacturer Certifications – Applicable to VARs only ........................................................................................ J-22

Attachment J.8 Products List ................................................................................. J-23

Part IV - REPRESENTATIONS AND INSTRUCTIONS ........................... J-1

SECTION K: REPRESENTATIONS AND INSTRUCTIONS ............................. K-1

SECTION L: INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORSL-1

L.1 General Information ............................................................................................ L-1

L.1.1 FAR Clause 52.212-1, Instructions to Offerors – Commercial Items (JAN 2014) ........................................................................................................................... L-1

L.2 Instructions for Proposal Submission ................................................................. L-7

L.2.1 General Instructions for Electronic Submission of Proposal (No Paper) ... L-7

L.2.2 Detailed Instructions for Electronic Submission of Proposal ..................... L-8

L.3 Organization, Page Limitations, and Formatting ............................................... L-12

L.3.1 Organization and Page Limitations ......................................................... L-12

L.3.2 Formatting ............................................................................................... L-14

L.4 Contents ........................................................................................................... L-16

L.4.1 Volume I – Contractual ........................................................................... L-16

L.4.2 Volume II – Management Approach (Section 1, Factor 1) ...................... L-17

L.4.3 Volume II – Technical Understanding and Capability (Section 2, Factor 2)L-19

L.4.4 Volume II – Past Performance (Section 3, Factor 3) ............................... L-25

L.4.5 Volume III – Pricing (Factor 4) ................................................................ L-26

L.5 Small Business Subcontracting Plan ................................................................ L-27

L.6 Minimum Sales and Business Background ...................................................... L-30

L.7 Contractor Responsibility .................................................................................. L-30

SECTION M: EVALUATION FACTORS FOR AWARD ................................... M-1

v

M.1 General ............................................................................................................. M-1

M.1.1 Go/No-Go Requirements ........................................................................ M-1

M.1.2 Proposal Templates ................................................................................ M-2

M.1.3 Best Value Trade-off ............................................................................... M-2

M.1.4 Conflict of Interest ................................................................................... M-3

M.1.5 Separate Evaluation of OEMs and VARs ................................................ M-3

M.2 Non-Price Factors Evaluation Criteria .............................................................. M-4

M.2.1 Factor 1 – Management Approach ......................................................... M-6

M.2.2 Factor 2 – Technical Understanding and Capability ............................... M-7

M.2.3 Factor 3 – Past Performance .................................................................. M-8

M.3 Price Evaluation (Factor 4) ............................................................................... M-9

M.4 Small Business Subcontracting Plan .............................................................. M-10

M.5 Responsibility Determination .......................................................................... M-10

M.6 Pre-award On-Site Equal Opportunity Compliance Evaluation ....................... M-10

M.7 Evaluation Support ......................................................................................... M-10 vi

List of Tables PART I - THE SCHEDULE......................................................................................... A-1

Table 1 – Reporting Schedule .................................................................................... C-4

PART II – CONTRACT CLAUSES ............................................................................. H-1

PART III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS ......... I-1

Part IV - REPRESENTATIONS AND INSTRUCTIONS .............................................. J-1

Table 2 – Proposal File Naming Convention ............................................................. L-14

Table 3 – End User Hardware Commodities ............................................................. L-21

Table 4 – End User Software Commodities .............................................................. L-21

Table 5 – IT Security Software Commodities ............................................................ L-22

Table 6 – Enterprise Wide Software Commodities .................................................... L-22

Table 7 – Health and Biomedical Research IT Capabilities ...................................... L-23

Table 8 – On-Premise Infrastructure ......................................................................... L-23

Table 9 – Infrastructure and Platform as a Service ................................................... L-24

Table 10 – Telecommunications Plans ..................................................................... L-24

Table 11 – Outline of Non-Cost Factors and Sub-factors .......................................... M-4

Table 12 – Description of Non-Price Factor Ratings .................................................. M-5

A-1

PART I – THE SCHEDULE

SECTION A: SOLICITATION/CONTRACT FORM

THE INFORMATION SET FORTH IN SECTION A – SOLICITATION/CONTRACT FORM,

HEREIN CONTAINS IMPORTANT INFORMATION FOR ANY OFFEROR INTERESTED IN

RESPONDING TO THIS SOLICITATION. ANY CONTRACT RESULTING FROM THIS

SOLICITATION WILL INCLUDE IN ITS SECTION A – SOLICITATION/CONTRACT FORM,

ACCOUNTING, APPROPRIATION AND GENERAL INFORMATION APPLICABLE TO THE

CONTRACT AWARD.

THE CONTRACT SCHEDULE SET FORTH IN SECTIONS B THROUGH H, HEREIN,

CONTAINS CONTRACTUAL INFORMATION PERTINENT TO THIS SOLICITATION. IT IS

NOT AN EXACT REPRESENTATION OF THE CONTRACT DOCUMENT THAT WILL BE

AWARDED AS A RESULT OF THIS SOLICITATION. THE CONTRACT COST OR PRICE

AND OTHER CONTRACTUAL PROVISIONS PERTINENT TO THE OFFEROR (i.e., those relating to the organizational structure [e.g., Non-Profit, Commercial] and specific cost authorizations unique to the offeror's proposal and requiring Contracting Officer Prior Approval) WILL BE DISCUSSED IN THE NEGOTIATION PROCESS AND WILL BE

INCLUDED IN THE RESULTANT CONTRACT. THE ENCLOSED CONTRACT SCHEDULE

IS INTENDED TO PROVIDE THE OFFEROR WITH THE NECESSARY INFORMATION TO

UNDERSTAND THE TERMS AND CONDITIONS OF THE RESULTANT CONTRACT.

See Standard Form (SF) 33 attached.

B-1

SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS

Article B.1 General

The Chief Information Officer – Commodities and Solutions (CIO-CS) Government-wide Acquisition Contract (GWAC) is a ten (10) year Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The intent of this contract is to provide information technology (IT) commodities and solutions as defined in FAR 2.101(b) and further clarified in the Clinger-Cohen Act of 1996.

These IT commodities and solutions include health and biomedical-related IT commodities to meet scientific, health, administrative, operational, managerial, and information management requirements. The contract also contains general IT commodities partly because medical systems are increasingly integrated within a broader IT architecture, requiring a systems approach to their implementation and a sound infrastructure for their operation.

Through this contract, the National Institutes of Health (NIH) Information Technology Acquisition and Assessment Center (NITAAC) will award multiple IDIQ contracts under which federal government agencies can award delivery orders to acquire IT commodities and solutions.

Article B.2 Authority

Award of any contract resulting from this solicitation is contingent upon the NIH obtaining Executive Agent designation from the Office of Management and Budget (OMB) for this GWAC pursuant to Section 5112(e) of the Clinger-Cohen Act, 40 U.S.C. Sec. 11302(e). The NIH has submitted to OMB a Business Case Analysis for this GWAC, posted the Business Case Analysis on the OMB MAX Federal Community website, and is working with OMB to obtain the required executive agent designation for this GWAC. The scope of this designation will include the award and administration of the GWAC. The authority of the Master Contracting Officer (MCO) and the Agency Ordering Contracting Officer (OCO) are defined in Article G.3, Roles.

Article B.3 Delivery Orders Awarded against the GWAC

Pursuant to Federal Acquisition Regulation (FAR) 16.504(a)(4)(vi), any duly warranted federal government contracting officer (as that term is defined in FAR 2.1) in good standing with the appropriate contracting authority is authorized to issue delivery orders under this contract.

For purposes of this contract, these individuals are referred to as OCOs. Delivery orders may be multiple-year with options as described in FAR Subpart 17.2 or be multi-year as defined under FAR Subpart 17.1. OCOs must ensure that such delivery orders comply with agency specific FAR Part 17 supplements. Refer to Article F.2 for delivery order period of performance.

Article B.4 Prices/Costs

This is a Multiple Award IDIQ contract as contemplated by FAR 16.504. The Government will issue Delivery Orders based on the statement of objectives described in Section C of this contract. The contractor’s proposed Products List will be incorporated into the contract (see

B-2

Article H.14 for pricing on items added after award). The prices contained in the contractor’s Products List are ceiling prices and reflect the contractor’s discount structure applied to this contract. Contractors are expected to maintain, as a minimum, the same discount structure in the contract for performance on delivery orders as defined under Article H.14, Technology Refreshment, including delivery orders that extend beyond the performance period of the GWAC; however, contractors may propose greater discounts on individual delivery orders based on the specific requirements and quantities.

Article B.5 Maximum Contract Ceiling and Minimum Contract Guarantee

The Government shall reimburse the Contractor an amount not less than a total of $250 (minimum) or more than a total of $20 billion (maximum for the base period of performance and the option period – see Article F.1, GWAC Period of Performance) for successful performance of this contract. During the period between contract award and September 30, 2015, contractors that have not been awarded delivery orders may invoice the government for the minimum guarantee.

The Government will compete and award delivery orders based on the work described in Section C of this contract. Article G.7, Delivery Order Procedures, of this contract describes procedures for delivery orders issued under this contract.

Article B.6 Work Outside of the Continental United States (OCONUS)

The Government anticipates that there may be delivery orders under this contract for work outside the United States. “OCONUS” is defined as other than the 48 contiguous states plus the District of Columbia. The contractor will be compensated for work performed OCONUS based on the methodology proposed by the contractor and accepted by the OCO for award of an individual delivery order.

The U.S. Department of State’s Bureau of Administration, Office of Allowances, (aoprals.state.gov/) publishes quarterly report indexes of living costs abroad, per-diem rate maximums, quarter’s allowances, hardship differentials, and danger pay allowances for contractors to follow when proposing on OCONUS efforts. The Government shall not allow any allowances, other than those listed by the U. S. Department of State, on delivery orders.

The Department of State's Standardized Regulations (DSSR) are the controlling regulations for allowances and benefits available to all U.S. Government civilians assigned to foreign areas. For delivery orders issued under the GWAC, contractor civilians assigned to foreign areas shall not exceed the allowances and benefits in the DSSR. For OCONUS delivery orders where costs are not specifically addressed in the DSSR, the government will reimburse the contractor for all reasonable, allowable, and allocable costs in accordance with FAR 31, Contract Cost Principles and Procedures.

http://aoprals.state.gov/

C-1

SECTION C: STATEMENT OF OBJECTIVES

Article C.1 Background

OMB has designated the NIH as an executive agent authorized to administer GWACs. The NIH has authorized NITAAC, a division within the NIH, to administer these GWACs. The GWACs are specifically designed to streamline the procurement process for IT commodities products and related services, pursuant to Section 5112e of the Clinger Cohen Act, 40 U.S.C.

1412(e), of 1996. The scope of this designation includes the award and administration of the GWACs.

Article C.2 Purpose

The purpose of this CIO-CS GWAC is to provide a mechanism for the federal government to procure IT commodities and solutions as they relate to general IT initiatives along with health and life sciences IT capabilities. These IT commodities and associated commodity enabling services may include IT procurements aligned to information management, operational, administrative, and health and biomedical research requirements.

Federal agencies can use this GWAC for acquiring a wide range of IT commodities and associated commodity enabling services. The GWAC will be an IDIQ contract against which federal agencies can issue delivery orders for their specific requirements. The focus of this contract is to provide government agencies with a mechanism for quick ordering of needed IT commodities and associated commodity enabling services at equitable and reasonable prices.

Article C.3 Objectives

This Statement of Objectives (SOO) outlines the overall performance objectives required of contractors under the contract. Specific details such as, delivery assignments, deliverables, documentation, training, applicable government/department/industry standards will be provided at the individual delivery order level. Unless otherwise specified at the delivery order level, contractors shall provide new commodities rather than used or refurbished commodities.

Article C.4 Current Operational Environment

NITAAC currently administers three GWACs for IT related procurements. They are – The Chief Information Officer – Solutions and Partners 3 (CIO-SP3), CIO-SP3 Small Business, and Electronic Commodities Store (ECS III). These GWACs can be used by any federal civilian or Department of Defense (DoD) agency to acquire IT products, services and solutions.

The ECS III GWAC (which will be replaced by CIO-CS) currently provides a mechanism to acquire IT commodities for all Federal agencies. NITAAC’s ECS III contract provides a full range of commercial off-the-shelf (COTS hardware, laptops, peripherals, telecommunications equipment, research workstations, software (including operating systems)), and related warranty, maintenance and support services. There are over 40 prime contractor holders available on ECS III to meet customer IT needs. The ECS III contract is an IDIQ vehicle utilizing Fixed Price Delivery Orders (DOs). The contract ordering period was for ten years, C-2 from November 27, 2002 through November 26, 2012; however, two one-year extensions to the period of performance were executed to allow for the re-compete.

Article C.5 Scope

The scope of the GWAC includes the provisioning of IT commodities and solutions as defined in FAR 2.101(b) and further clarified in the Clinger-Cohen Act of 1996 within the federal government. The scope includes, IT products, IT commodities, hardware, software, solutions, cloud services and future technologies relative to those definitions. The IT commodities may be deployed using two models, listed below:

a. On-Premise Model: In this model, the contractor will deploy commodities and products on-site either within the government site or at another contractor site. In this model, additional “bundled” services may be required which include, but are not limited to, provisioning, deployment, installations, warranty and maintenance, engineering and assessment studies and training.

b. Managed Services Model (includes deployment on the Public Cloud): As demonstrated by market conditions and trends over the last 5 years, along with a number of federal policies such as FEDRamp, the Cloud First Initiative, the 25-point plan and data center consolidation initiatives, IT commodities are increasingly being deployed via managed services and the Cloud. Note: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) capabilities are becoming more commonplace where the commodity service is managed through a Service Level Agreement (SLA) and is based on a subscription model.

Where applicable, the contractor shall provide commodities that may be deployed via an on-premise model, managed services model, or both. In addition, the contract includes scope for commodity enabling services that shall ensure the successful operation and sustenance of the IT commodities.

Article C.6 Standards and Regulations Considerations

The IT commodities and commodity enabling services that are to be included in each product category of the contract will need to adhere to regulations mandated within the Federal Health Architecture (FHA) and technology and business regulations mandated within the Federal Enterprise Architecture (FEA).

Where applicable and specified at the delivery order level, the contractor shall ensure compliance with the following:

a. Trade Agreement Act (TAA)

b. Electronic Product Environmental Assessment Tool (EPEAT)

c. Energy Star

d. Federal Information Security Management Act (FISMA) compliance

e. Federal Risk and Authorization Management Program (FEDRAMP) compliance

f. Health Insurance Portability and Accountability Act (HIPAA) compliance

g. Section 508 of the Rehabilitation Act of 1974

C-3

In accordance with FAR 39.105, agencies shall ensure that contracts for the design, development, or operation of a system of records using commercial IT services or IT support services include the following:

a. Agency rules of conduct that the contractor and the contractor’s employees shall be required to follow.

b. A list of the anticipated threats and hazards that the contractor must guard against.

c. A description of the safeguards that the contractor must specifically provide.

d. Requirements for a program of Government inspection during performance of the contract that will ensure the continued efficacy and efficiency of safeguards and the discovery and countering of new threats and hazards.

Article C.7 Value Added Services

Where applicable, the contractor shall provide commodity-enabling services that are related to the operation and sustenance of the IT equipment, commodities and products provisioned within the CIO–CS GWAC. Note: In certain cases, especially within the managed services deployment model, certain services shall be subsumed within the offering of the IT commodity. The contractor shall provide site-specific services as required by the government in all matters relating to the operation and sustenance of CIO-CS commodities and solutions.

The services include, but are not limited to, the following:

a. Deployment and Installations: The contractor shall be responsible for the delivery, installation and relocation of commodities at designated facilities. The Government will coordinate start dates and access with the contractor.

b. Warranty and Maintenance: The contractor shall provide commercial warranty and commodity maintenance services in conjunction with the provisioning of the specific CIO- CS commodity. All maintenance services shall be performed as requested by the customer on individual delivery orders.

c. Training: The Contractor shall provide training to users at the time of the initial installation.

Additional training shall be provided on an “as-needed” basis when requested by the customer.

d. Engineering, Design, Assessment Studies, and Other Associated Value Added Services: When applicable, the contractor shall conduct assessments and engineering studies that enable the provisioning and enhancements (e.g., technology refreshes) of IT commodities.

Article C.8 Reporting Requirements

The contractor is responsible for the following reporting on delivery order activity under the GWAC. Reporting required under paragraphs a. through e. below shall be made through the Electronic Government Ordering System (e-GOS). (See G.7.1 Electronic Government Ordering System for further information.)

All reports required herein shall be submitted in electronic format. All reports submitted in electronic format shall be compliant with Section 508 of the Rehabilitation Act of 1973.

Additional information about testing documents for Section 508 compliance, including specific

C-4 checklists, by application, can be found at: http://www.hhs.gov/web/508/index.html under "Helpful Resources."

a. Award and Modification Report The contractor shall report all delivery order awards and modifications received from the government in e-GOS within 10 calendar days of receipt by the contractor. The reporting of modifications pertains to both funded modifications and administrative modifications.

b. Quarterly Activity Report The Quarterly Activity Report is a summary of the award and modification activity reported by the contractor in the e-GOS during the previous quarter. The contractor is responsible for correcting any errors in the information prior to quarterly certification of the information through e-GOS.

c. NIH Contract Access Fee Payment Report The NIH Contract Access Fee (NCAF) Payment Report is a summary of payment activity by the contractor. The contractor shall certify NCAF payments through e-GOS on a quarterly basis. During the process of certification, the contractor shall provide the status on any balances that are due and identify and explain any discrepancies found.

d. Contractor Profile Report The contractor shall be responsible for maintaining the contractor company profile in e- GOS. On a quarterly basis, the contractor shall certify the accuracy of the information in e-

GOS.

e. Reporting Schedule The certifications required by paragraphs b through d should be submitted in accordance with the following schedule:

Table 1 – Reporting Schedule

Quarter Period Due Date

Quarter 1 October 1 – December 31 by January 15

Quarter 2 January 1 – March 31 by April 15

Quarter 3 April 1 – June 30 by July 15

Quarter 4 July 1 – September 30 by October 15 http://www.hhs.gov/web/508/index.html

D-1

SECTION D: PACKAGING, MARKING, AND SHIPPING

All deliverables required under this contract shall be preserved, packaged, marked and shipped in accordance with normal commercial practices and in a manner that will afford protection against corrosion, deterioration, and physical damage during shipment. The items shall be packed in a manner conforming to the requirements of Uniform Freight Classification for rail shipment; National Motor Freight Classification for truck shipment; Parcel Post Regulations, and the regulations of other carriers as applicable to the mode of transportation employed.

The Contractor shall guarantee all required materials shall be delivered in immediate usable and acceptable condition. Any other specific requirements will be specified in the applicable delivery order.

E-1

SECTION E: INSPECTION AND ACCEPTANCE

In addition to the general inspection and acceptance provisions of FAR 52.212-4 (see Section I), this contract incorporates the following clauses by reference; with the same force and effect as if they were given in full text. Upon request, the MCO will make its full text available:

a. FAR Clause 52.246-2, Inspection of Supplies – Fixed Price (August 1996).

b. FAR Clause 52.246-16, Responsibility for Supplies (April 1984).

Additional inspection and acceptance requirements may be specified by the OCO in each delivery order.

F-1

SECTION F: DELIVERIES OR PERFORMANCE

Article F.1 GWAC Period of Performance

The period of performance for this contract is one (1) 60-month base period with one (1) 60-month option period (see Article I.5, Additional Contract Clauses included in Full Text).

Article F.2 Delivery Order Period of Performance

The period of performance for each delivery order placed under the contract will be specified in the individual delivery order. Delivery orders may include options; however, delivery orders may not exceed 120 months, inclusive of options, from the date that the delivery order is awarded.

Delivery order options, if included at initial issuance of the delivery order, may be exercised after the expiration date of the GWAC; however, no delivery order (including delivery order options) may extend more than 60 months beyond the expiration of the GWAC.

Notwithstanding anything to the contrary above, a multi-year delivery order placed under the GWAC must be consistent with FAR Subpart 17.1, Multi-year Contracting, and any applicable funding restrictions.

Article F.3 Clauses Incorporated by Reference, FAR 52.252-2 (FEB 1998)

This contract incorporates the following clause(s) by reference, with the same force and effect as if it were given in full text. Upon request, the Contracting Officer will make its full text available. Also, the full text of a clause may be accessed electronically at this address:

http://www.acquisition.gov/far/.

FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSE:

52.242-15, Stop Work Order (August 1989) Alternate I (April 1984) is not applicable to this contract.

Article F.4 Time of Delivery

F.4.1 Delivery Schedule A delivery schedule must be specified with each quotation and should be reflected in any resulting delivery order. The place of performance and/or delivery for all items will be specified in the individual delivery order issued under this contract. Prices proposed under the contract shall be proposed assuming a 30 day delivery period from receipt of the delivery order unless otherwise specified in the Products List, Attachment J.8. Delivery orders may require contractors to propose an expedited delivery of less than 30 days, and specific items may require a longer delivery time, which should be specified on the Products List, Attachment J.8. The contractor is required to notify the OCO of any delays in delivery. Upon notification, the OCO may choose to cancel the order or request due consideration for the delay.

F.4.2 Partial Shipment http://www.acquisition.gov/far/

F-2

Partial shipments will not be accepted unless authorized on the delivery order or by the OCO prior to the time of delivery order award. A partial shipment is any shipment that does not include all items specified in the order.

Article F.5 Transportation

F.5.1 Transportation and Shipping Charges Unless otherwise specified in the delivery order, all arrangements for transportation and shipping shall be made by the contractor, and all transportation and shipping charges for deliveries to CONUS locations shall be included in the item prices. Transportation and shipping charges for deliveries OCONUS will be negotiated on each individual delivery order.

F.5.2 Equipment Shipped for Replacement The contractor shall bear the transportation and shipping charges whenever equipment is shipped for replacement purposes, unless the replacement was due to a cause specified as a government responsibility in accordance with FAR 52.246-16, Responsibility for Supplies.

G-1

SECTION G: CONTRACT ADMINISTRATION DATA

Article G.1 General

This section provides guidance regarding contract administration requirements for this contract, and where applicable, for each delivery order placed under the contract.

Article G.2 Authorized Users

This contract is for use by all federal government agencies. A listing of federal government agencies can be found at http://www.usa.gov under http://www.usa.gov/Agencies/federal.shtml.

Article G.3 Roles

Notwithstanding the contractor’s responsibility for total management of this contract and Delivery Orders issued there under, the administration of this contract will require effective coordination between the government and the contractor. This Article describes the roles and responsibilities of individuals and/or authorized users who will be the primary points of contact for the government and contractor on matters regarding contract administration. The government may modify the roles and responsibilities at any time during the period of performance of the contract.

G.3.1 Government Personnel

a. Master Contracting Officer The Master Contracting Officer (MCO) is the only person with authority to act as agent of the government under this contract. Only the MCO has authority to:

1) direct or negotiate any changes in the statement of work;

2) modify or extend the period of performance;

3) change the delivery schedule;

4) authorize reimbursement to the Contractor for any costs incurred during the performance of this contract; and,

5) otherwise change any terms and conditions of this contract.

The MCO for this contract is:

Name: Mr. Edward Wilgus, Contracting Officer, NITAAC Address: 6011 Executive Boulevard, Suite 503, Rockville, Maryland 20892 Email: NITAACsupport@nih.gov Phone: (888) 773-6542

b. Master Contracting Officer’s Representative The following Master Contracting Officer's Representative (MCOR) will represent the government for the purpose of this contract:

Name: Cameron Hernandez Address: 6011 Executive Boulevard, Suite 503, Rockville, Maryland 20892 Email: NITAACsupport@nih.gov Phone: (888) 773-6542 http://www.usa.gov/ http://www.usa.gov/Agencies/federal.shtml

G-2

The MCOR is responsible for:

1) monitoring the Contractor's technical progress, including the surveillance and assessment of performance and recommending to the MCO changes in requirements;

2) interpreting the statement of work and any other technical performance requirements;

3) performing technical evaluation as required;

4) performing technical inspections and acceptances required by this contract; and,

5) assisting in the resolution of technical problems encountered during performance.

The government may unilaterally change its MCOR designation.

c. Program Manager

The following Program Manager (PM) will represent the government for the purpose of this contract:

Name: Joyce Yarington Address: 900 Rockville Pike, Building 38, Bethesda, MD 20892-0001 Email: Joyce.Yarington@nih.gov Phone: (301) 594-7801

d. Agency Ordering Contracting Officer (OCO) The Agency OCO for each delivery order is the sole and exclusive government official with authority to take actions which may bind the government for the delivery under the contract.

e. Information Systems Security Officer (ISSO) The Information Systems Security Officer (ISSO) is responsible for the confidentiality, availability, and integrity of electronic information resources. The ISSO serves as the principal contact for coordination, implementation, and enforcement of Information Security (InfoSec) policies, and for implementing and maintaining federal InfoSec directives and policies. HHS Information Security and Privacy Program policy can be found on the HHS Office of the Chief Information Officer’s (OCIO) website at http://www.hhs.gov/ocio/securityprivacy/.

G.3.2 Contractor Personnel – Key Personnel, HHSAR 352.242-70 (January 2006)

The key personnel specified in this contract are considered to be essential to work performance. At least 30 days prior to diverting any of the specified individuals to other programs or contracts (or as soon as possible, if an individual must be replaced, for example, as a result of leaving the employ of the Contractor), the Contractor shall notify the MCO and shall submit comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract. The Contractor shall not divert or otherwise replace any key personnel without the written consent of the MCO. The Government may modify the contract to add or delete key personnel at the request of the contractor or Government.

Any request for a change in key personnel must be submitted on official company letterhead, along with the resume inclusive of the full name, office phone number, and individually http://www.hhs.gov/ocio/securityprivacy/

G-3 assigned company email address for the new individual proposed and directed to the NITAAC Customer Support Center: NITAACsupport@mail.nih.gov.

As a minimum, the Contractor Program Manager is considered to be essential to the work being performed hereunder.

The contractor’s corporate management structure shall guarantee senior, high-level, program management of the CIO-CS GWAC Program. The contractor shall identify the individual selected to fill the role of contractor’s Program Manager for the GWAC. The Contractor Program Manager duties include, but are not limited to:

a. Representing the contractor as point-of-contact for the MCO to help resolve issues and perform other functions that may arise relating to the contract and delivery orders under the contract;

b. Promoting the CIO-CS contract to the Federal government through participation in trade shows, conferences, and other meetings where federal government has a significant presence;

c. Promoting contractor identity as NITAAC CIO-CS contract holder by using the NITAAC CIO-CS logo in advertising, placing these identifiers in printed and in on-line communications; displaying CIO-CS promotional placards; and, disseminating NITAAC CIO-CS marketing materials;

(Appropriate use of the NITAAC CIO-CS logo in advertisements directed to Federal Government contract use is acceptable, provided that the advertisement does not state or imply that the product or service is endorsed or preferred by the government);

d. Educating and training contractor staff to ensure that they are able to effectively communicate with existing and potential customers regarding the technical scope, the value, and the benefits of the CIO-CS GWAC;

e. Providing all reporting information required under the contract accurately and in a timely manner;

f. Attending meetings and conferences, as required; and,

g. Serving as the primary focal point within the contractor’s organization on all matters pertaining to this contract. The Contractor Program Manager for this contract will be listed on the NITAAC website.

Article G.4 Customer/Contractor Training Materials

NIH will make available, via the NITAAC website, training materials that will assist customers and contractors in using the contract. NITAAC personnel will also be available to provide specific training to customers and contractors on the use of the CIO-CS contract vehicle either at the customer’s or contractor’s facility, or at a mutually agreeable site.

Article G.5 Contractor Internet Presence

Within 30 days after contract award, the contractor shall have developed a publicly available webpage, accessible via the Internet. The contractor shall provide the direct Uniform Resource Locator (URL) for the webpage to be displayed on the NITAAC website, and shall mailto:NITAACsupport@mail.nih.gov

G-4 maintain this webpage until administrative close-out of the contract and any delivery orders issued under the contract, ensuring that the information displayed remains current.

The purpose of the webpage is for the contractor to communicate with potential customers regarding the contractor’s ability to provide world-class commodities and commodity enabling services under the contract. At a minimum, this webpage must include the following items:

the awarded Standard Form 26, latest contract (conformed), prompt payment terms, contact information for the contractor’s Program Manager (as listed on the NITAAC website), a hyperlink to the NITAAC CIO-CS website, and the NITAAC and NITAAC CIO-CS logos. This webpage must conform to the relevant accessibility standards referenced in Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998, Section 1194.22, Web-based Intranet and Internet Information and Applications. The contractor’s website shall be available for use 24 hours per day, 7 days per week. The contractor is responsible for promptly notifying NITAAC Customer Support of any changes to the URL.

Article G.6 Electronic Communications

The contractor shall establish a CIO-CS electronic mailbox for receipt of communications from NITAAC. The electronic mailbox name must include “CIO-CS”.

Article G.7 Delivery Order Procedures

G.7.1 Electronic Government Ordering System

a. NITAAC has developed the secure Electronic Government Ordering System (e-GOS), a web-based order processing system, to allow customers to perform fair opportunity in accordance with FAR 16.5 and to integrate workflow management, electronic document management, and aspects of customer relationship management to enhance process efficiency, and improve data/information integrity. The contractor and customers will be required to use the e-GOS in order to participate in the delivery order process by registering as an e-GOS user and agreeing to system usage rules of behavior. To accommodate delivery order set-asides as provided by Article G.7.2 (c), e-GOS will categorize contractors by business size status, socio-economic status, and distinguish whether the company had proposed as a Value Added Reseller (VAR) or as an Original Equipment Manufacturer (OEM).

b. The contractor electronic mailbox address, a personal email address, or a general email address may not be used to register for an account in e-GOS. Individuals within the contractor’s organization shall register individually in e-GOS using their individually assigned company email address for an e-GOS user account.

c. The contractor shall identify an e-GOS representative as the contractor primary point of contact for providing training on e-GOS and resolution of related issues. This individual shall also be the primary interface point to NITAAC on e-GOS and shall attend mandatory e-GOS training as deemed necessary by the NITAAC MCOR.

d. Responses to solicitations issued under the contract shall be submitted in e-GOS. In the event a Government customer requests that the contractor submit their response through e-mail or in hardcopy format, the contractor may do so; however, the contractor shall also submit their response through e-GOS prior to the response deadline.