CIO-CS-RFP-Amend0001-confirmed_copy.pdf

CHIEF INFORMATION OFFICER – COMMODITIES

AND SOLUTIONS (CIO-CS)

Request for Proposal (RFP)

NIHJT2014002/0001

Request for Proposal NIHJT2014002/0001, CIO-CS i

Table of Contents

PART I - THE SCHEDULE ..................................................................... A-1

SECTION A: SOLICITATION/CONTRACT FORM ........................................... A-1

SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS ..................... B-1

Article B.1 General .................................................................................................. B-1

Article B.2 Authority ................................................................................................. B-1

Article B.3 Delivery Orders Awarded against the GWAC ........................................ B-1

Article B.4 Prices/Costs ........................................................................................... B-1

Article B.5 Maximum Contract Ceiling and Minimum Contract Guarantee .............. B-2

Article B.6 Work Outside of the Continental United States (OCONUS) ................... B-2

SECTION C: STATEMENT OF OBJECTIVES ................................................. C-1

Article C.1 Background ............................................................................................ C-1

Article C.2 Purpose ................................................................................................. C-1

Article C.3 Objectives .............................................................................................. C-1

Article C.4 Current Operational Environment .......................................................... C-1

Article C.5 Scope ..................................................................................................... C-2

Article C.6 Standards and Regulations Considerations ........................................... C-5

Article C.7 Value Added Services ............................................................................ C-5

Article C.8 Reporting Requirements ........................................................................ C-6

SECTION D: PACKAGING, MARKING, AND SHIPPING ................................ D-1

SECTION E: INSPECTION AND ACCEPTANCE ............................................ E-1

SECTION F: DELIVERIES OR PERFORMANCE ............................................ F-1

Article F.1 GWAC Period of Performance ................................................................F-1

Article F.2 Delivery Order Period of Performance ....................................................F-1

Article F.3 Clauses Incorporated by Reference, FAR 52.252-2 (FEB 1998).............F-1

Article F.4 Time of Delivery ......................................................................................F-1

F.4.1 Delivery Schedule .....................................................................................F-1

F.4.2 Partial Shipment .......................................................................................F-2

Article F.5 Transportation .........................................................................................F-2

F.5.1 Transportation and Shipping Charges ......................................................F-2

F.5.2 Equipment Shipped for Replacement .......................................................F-2

SECTION G: CONTRACT ADMINISTRATION DATA ..................................... G-1 ii

Article G.1 General .................................................................................................. G-1

Article G.2 Authorized Users ................................................................................... G-1

Article G.3 Roles ..................................................................................................... G-1

G.3.1 Government Personnel ........................................................................... G-1

G.3.2 Contractor Personnel – Key Personnel, HHSAR 352.242-70 (January 2006) .......................................................................................................................... G-2

Article G.4 Customer/Contractor Training Materials ................................................ G-3

Article G.5 Contractor Internet Presence ................................................................. G-3

Article G.6 Electronic Communications ................................................................... G-4

Article G.7 Delivery Order Procedures .................................................................... G-4

G.7.1 Electronic Government Ordering System ................................................ G-4

G.7.2 Delivery Orders Issuance ........................................................................ G-5

G.7.3 Service Contract Act ............................................................................... G-6

Article G.8 NIH Contract Access Fee and Fee Remittance ..................................... G-6

Article G.9 Government Property ............................................................................ G-7

Article G.10 Invoice Submission .............................................................................. G-7

Article G.11 Correspondence .................................................................................. G-7

Article G.12 Meetings and Conferences .................................................................. G-7

Article G.13 Contractor Performance Assessment Reporting System (CPARS) ..... G-8

G.13.1 Contractor Performance Evaluations ..................................................... G-8

G.13.2 Electronic Access to Contractor Performance Evaluations .................... G-8

Article G.14 Providing Accelerated Payment to Small Business Subcontractors, 52.232-99 (Deviation) (August 2012) ........................................................................................ G-8

SECTION H: SPECIAL CONTRACT REQUIREMENTS .................................. H-1

Article H.1 Applicable Documents ........................................................................... H-1

Article H.2 Organizational Conflict of Interest .......................................................... H-1

Article H.3 Subcontracting Provisions ..................................................................... H-2

H.3.1 Small Business Subcontracting Plan ....................................................... H-2

H.3.2 Subcontracting Reports ........................................................................... H-2

Article H.4 Acknowledgement of Federal Funding ................................................... H-3

Article H.5 Needle Distribution ................................................................................. H-3

Article H.6 Certification of Filing and Payment of Taxes (Section 521) ................... H-3

Article H.7 Information and Physical Access Security ............................................. H-3 iii

H.7.1 Security ................................................................................................... H-3

H.7.2 Physical Security ..................................................................................... H-4

H.7.3 Additional Considerations for HHS Delivery Orders ................................ H-4

Article H.8 Electronic and Information Technology Accessibility ........................... H-15

Article H.9 Task Order/Delivery Order Contract Ombudsman ............................... H-16

Article H.10 Reporting Matters Involving Fraud, Waste and Abuse ....................... H-16

Article H.11 Year 2000 Compliance ...................................................................... H-16

Article H.12 General Requirements Applicable to Delivery Orders ........................ H-17

H.12.1 Energy Efficiency in Energy-Consuming Products, FAR 52.223-15 (DEC 2007) ........................................................................................................................ H-17

H.12.2 IEEE 1680 Standard for the Environmental Assessment of Personal Computer Products, FAR 52.223-16 (DEC 2007) ........................................................... H-18

H.12.3 Warranties ........................................................................................... H-18

H.12.4 Leasing ................................................................................................ H-18

Article H.13 Security Considerations ..................................................................... H-19

Article H.14 Technology Refreshment ................................................................... H-19

Article H.15 Strategic Sourcing .............................................................................. H-21

Article H.16 Ramp-on Procedure ........................................................................... H-22

Article H.17 Ramp-off Procedure ........................................................................... H-22

Article H.18 Privacy Act, HHSAR 352.224-70 (January 2006) .............................. H-23

Article H.19 Anti-Lobbying (Section 503) ............................................................... H-23

Article H.20 Gun Control (Section 218) ................................................................. H-24

PART II – CONTRACT CLAUSES ......................................................... H-1

SECTION I: CONTRACT CLAUSES .................................................................. I-1

Article I.1 FAR 52.212-4 Contract Terms and Conditions – Commercial Items (September 2013) ......................................................................................................................... I-1

Article I.2 FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders – Commercial Items (Jan 2014) .................................................... I-7

Alternate I (Feb 2000). ............................................................................................ I-12

Alternate II (Nov 2013) ............................................................................................ I-13

Article I.3 Additional Contract Clauses .................................................................... I-14

Article I.4 Authorized Substitutions of Clauses ........................................................ I-15

Article I.5 Additional FAR Contract Clauses Included in Full Text ........................... I-15

PART III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS I-1

iv

SECTION J: LIST OF ATTACHMENTS............................................................. J-1

Attachment J.1 Pricing Workbook (15 Pages) .......................................................... J-2

Attachment J.2 Compliance Checklist (1 page) ........................................................ J-3

Attachment J.3 List of Acronyms (3 pages) .............................................................. J-4

Attachment J.4 Technical Compliance Workbook (14 Pages) .................................. J-7

Attachment J.5 Sample Small Business Subcontracting Plan (10 pages) ................ J-8

Attachment J.6 FAR 52.219-1, Small Business Program Representations (APR 2012) (3 pages) .................................................................................................................... J-18

Attachment J.7 List of Authorized Original Equipment Manufacturer Certifications - Applicable to VARs only (1 page) ........................................................................... J-22

Attachment J.8 Products List (2 pages) .................................................................. J-23

Part IV - REPRESENTATIONS AND INSTRUCTIONS ........................... J-1

SECTION K: REPRESENTATIONS AND INSTRUCTIONS ............................. K-1

SECTION L: INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORSL-1

L.1 General Information ............................................................................................ L-1

L.1.1 FAR Clause 52.212-1, Instructions to Offerors – Commercial Items (JAN 2014) ........................................................................................................................... L-1

L.2 Instructions for Proposal Submission ................................................................. L-7

L.2.1 General Instructions for Electronic Submission of Proposal (No Paper) ... L-7

L.2.2 Detailed Instructions for Electronic Submission of Proposal ..................... L-8

L.3 Organization, Page Limitations, and Formatting ............................................... L-12

L.3.1 Organization and Page Limitations ......................................................... L-12

L.3.2 Formatting ............................................................................................... L-13

L.4 Contents ........................................................................................................... L-16

L.4.1 Volume I - Contractual ............................................................................ L-16

L.4.2 Volume II – Technical Management, Section 1, Management Approach (Factor 1) ......................................................................................................................... L-17

L.4.3 Volume II – Technical Management, Section 2, Technical Understanding and Capability (Factor 2) ........................................................................................ L-19

L.4.4 Volume II – Technical Management, Section 3, Past Performance (Factor 3) ......................................................................................................................... L-23

L.4.5 Volume II – Technical Management, Section 4, Technical Compliance Workbook ......................................................................................................................... L-24

L.4.6 Volume III – Pricing (Factor 4) ................................................................ L-24

L.5 Small Business Subcontracting Plan ................................................................ L-26 v

L.6 Minimum Sales and Business Background ...................................................... L-29

L.7 Contractor Responsibility .................................................................................. L-29

SECTION M: EVALUATION FACTORS FOR AWARD ................................... M-1

M.1 General ............................................................................................................. M-1

M.1.1 Go/No-Go Requirements ........................................................................ M-1

M.1.2 Proposal Templates ................................................................................ M-1

M.1.3 Best Value Trade-off ............................................................................... M-2

M.1.4 Conflict of Interest ................................................................................... M-3

M.1.5 Separate Evaluation of OEMs and VARs ................................................ M-3

M.2 Non-Price Factors Evaluation Criteria .............................................................. M-3

M.2.1 Factor 1 – Management Approach ......................................................... M-5

M.2.2 Factor 2 – Technical Understanding and Capability ............................... M-6

M.2.3 Factor 3 – Past Performance .................................................................. M-7

M.3 Price Evaluation (Factor 4) ............................................................................... M-8

M.4 Small Business Subcontracting Plan ................................................................ M-9

M.5 Responsibility Determination .......................................................................... M-10

M.6 Pre-award On-Site Equal Opportunity Compliance Evaluation ....................... M-10

M.7 Evaluation Support ......................................................................................... M-10 vi

List of Tables

PART I - THE SCHEDULE

Table 1 - List of Commodities .................................................................................... C-2

Table 2 - Reporting Schedule .................................................................................... C-7

Part IV - REPRESENTATIONS AND INSTRUCTIONS

Table 3 - Proposal File Naming Convention.............................................................. L-14

Table 4 - End User Hardware Commodities.............................................................. L-20

Table 5 - End User Software Commodities ............................................................... L-20

Table 6 - IT Security Software Commodities ............................................................. L-21

Table 7 - Enterprise Wide Software Commodities .................................................... L-21

Table 8 - Health and Biomedical Research IT Capabilities ....................................... L-22

Table 9 - On-Premise Infrastructure .......................................................................... L-22

Table 10 - Infrastructure and Platform as a Service .................................................. L-23

Table 11 - Telecommunications Plans ...................................................................... L-23

Table 12 - Outline of Non-Cost Factors and Sub-factors ........................................... M-4

Table 13 - Description of Non-Price Factor Ratings ................................................... M-4

A-1

PART I - THE SCHEDULE

SECTION A: SOLICITATION/CONTRACT FORM

THE INFORMATION SET FORTH IN SECTION A - SOLICITATION/CONTRACT FORM,

HEREIN CONTAINS IMPORTANT INFORMATION FOR ANY OFFEROR INTERESTED IN

RESPONDING TO THIS SOLICITATION. ANY CONTRACT RESULTING FROM THIS

SOLICITATION WILL INCLUDE IN ITS SECTION A - SOLICITATION/CONTRACT FORM,

ACCOUNTING, APPROPRIATION AND GENERAL INFORMATION APPLICABLE TO THE

CONTRACT AWARD.

THE CONTRACT SCHEDULE SET FORTH IN SECTIONS B THROUGH H, HEREIN,

CONTAINS CONTRACTUAL INFORMATION PERTINENT TO THIS SOLICITATION. IT IS

NOT AN EXACT REPRESENTATION OF THE CONTRACT DOCUMENT THAT WILL BE

AWARDED AS A RESULT OF THIS SOLICITATION. THE CONTRACT COST OR PRICE

AND OTHER CONTRACTUAL PROVISIONS PERTINENT TO THE OFFEROR (i.e., those relating to the organizational structure [e.g., Non-Profit, Commercial] and specific cost authorizations unique to the offeror's proposal and requiring Contracting Officer Prior Approval) WILL BE DISCUSSED IN THE NEGOTIATION PROCESS AND WILL BE

INCLUDED IN THE RESULTANT CONTRACT. THE ENCLOSED CONTRACT SCHEDULE

IS INTENDED TO PROVIDE THE OFFEROR WITH THE NECESSARY INFORMATION TO

UNDERSTAND THE TERMS AND CONDITIONS OF THE RESULTANT CONTRACT.

See Standard Form (SF) 33 attached.

B-1

SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS

Article B.1 General

The Chief Information Officer – Commodities and Solutions (CIO-CS) Government-wide Acquisition Contract (GWAC) is a ten (10) year Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The intent of this contract is to provide information technology (IT) commodities and solutions as defined in FAR 2.101(b) and further clarified in the Clinger-Cohen Act of 1996.

These IT commodities and solutions include health and biomedical-related IT commodities to meet scientific, health, administrative, operational, managerial, and information management requirements. The contract also contains general IT commodities partly because medical systems are increasingly integrated within a broader IT architecture, requiring a systems approach to their implementation and a sound infrastructure for their operation.

Through this contract, the National Institutes of Health (NIH) Information Technology Acquisition and Assessment Center (NITAAC) will award multiple IDIQ contracts under which federal government agencies can award delivery orders to acquire IT commodities and solutions.

Article B.2 Authority

Award of any contract resulting from this solicitation is contingent upon the NIH obtaining Executive Agent designation from the Office of Management and Budget (OMB) for this GWAC pursuant to Section 5112(e) of the Clinger-Cohen Act, 40 U.S.C. Sec. 11302(e). The NIH has submitted to OMB a Business Case Analysis for this GWAC, posted the Business Case Analysis on the OMB MAX Federal Community website, and is working with OMB to obtain the required executive agent designation for this GWAC. The scope of this designation will include the award and administration of the GWAC. The authority of the Master Contracting Officer (MCO) and the Agency Ordering Contracting Officer (OCO) are defined in Article G.3, Roles.

Article B.3 Delivery Orders Awarded against the GWAC

Pursuant to Federal Acquisition Regulation (FAR) 16.504(a)(4)(vi), any duly warranted federal government contracting officer (as that term is defined in FAR 2.1) in good standing with the appropriate contracting authority is authorized to issue delivery orders under this contract.

For purposes of this contract, these individuals are referred to as OCOs. Delivery orders may be multiple-year with options as described in FAR Subpart 17.2 or be multi-year as defined under FAR Subpart 17.1. OCOs must ensure that such delivery orders comply with agency specific FAR Part 17 supplements. Refer to Article F.2 for delivery order period of performance.

Article B.4 Prices/Costs

This is a Multiple Award IDIQ contract as contemplated by FAR 16.504. The Government will issue Delivery Orders based on the statement of objectives described in Section C of this contract. The contractor’s proposed price lists will be incorporated into the contract (see

B-2

Article H.14 for pricing on items added after award). The prices contained in the contractor’s price lists are ceiling prices and reflect the contractor’s discount structure applied to this contract. Contractors are expected to maintain, as a minimum, the same discount structure in the contract for performance on delivery orders including delivery orders that extend beyond the performance period of the GWAC; however, contractors may propose greater discounts on individual delivery orders based on the specific requirements and quantities.

Article B.5 Maximum Contract Ceiling and Minimum Contract Guarantee

The Government shall reimburse the Contractor an amount not less than a total of $250 (minimum) or more than a total of $20 billion (maximum for the base period of performance and the option period – see Article F.1, GWAC Period of Performance) for successful performance of this contract. During the period between contract award and September 30, 2015, contractors that have not been awarded delivery orders may invoice the government for the minimum guarantee.

The Government will compete and award delivery orders based on the work described in Section C of this contract. Article G.7, Delivery Order Procedures, of this contract describes procedures for delivery orders issued under this contract.

Article B.6 Work Outside of the Continental United States (OCONUS)

The Government anticipates that there may be delivery orders under this contract for work outside the United States. “OCONUS” is defined as other than the 48 contiguous states plus the District of Columbia. The contractor will be compensated for work performed OCONUS based on the methodology proposed by the contractor and accepted by the OCO for award of an individual delivery order.

The U.S. Department of State’s Bureau of Administration, Office of Allowances, (aoprals.state.gov/) publishes quarterly report indexes of living costs abroad, per-diem rate maximums, quarter’s allowances, hardship differentials, and danger pay allowances for contractors to follow when proposing on OCONUS efforts. The Government shall not allow any allowances, other than those listed by the U. S. Department of State, on delivery orders.

The Department of State's Standardized Regulations (DSSR) are the controlling regulations for allowances and benefits available to all U.S. Government civilians assigned to foreign areas. For delivery orders issued under the GWAC, contractor civilians assigned to foreign areas shall not exceed the allowances and benefits in the DSSR. For OCONUS delivery orders where costs are not specifically addressed in the DSSR, the government will reimburse the contractor for all reasonable, allowable, and allocable costs in accordance with FAR 31, Contract Cost Principles and Procedures.

http://aoprals.state.gov/

C-1

SECTION C: STATEMENT OF OBJECTIVES

Article C.1 Background

OMB has designated the NIH as an executive agent authorized to administer GWACs. The NIH has authorized NITAAC, a division within the NIH, to administer these GWACs. The GWACs are specifically designed to streamline the procurement process for IT commodities products and related services, pursuant to Section 5112e of the Clinger Cohen Act, 40 U.S.C.

1412(e), of 1996. The scope of this designation includes the award and administration of the GWACs.

Article C.2 Purpose

The purpose of this CIO-CS GWAC is to provide a mechanism for the federal government to procure IT commodities and solutions as they relate to general IT initiatives along with health and life sciences IT capabilities. These IT commodities and associated commodity enabling services may include IT procurements aligned to information management, operational, administrative, and health and biomedical research requirements.

Federal agencies can use this GWAC for acquiring a wide range of IT commodities and associated commodity enabling services. The GWAC will be an IDIQ contract against which federal agencies can issue delivery orders for their specific requirements. The focus of this contract is to provide government agencies with a mechanism for quick ordering of needed IT commodities and associated commodity enabling services at equitable and reasonable prices.

Article C.3 Objectives

This Statement of Objectives (SOO) outlines the overall performance objectives required of contractors under the contract. Specific details such as, delivery assignments, deliverables, documentation, training, applicable government/department/industry standards will be provided at the individual delivery order level. Unless otherwise specified at the delivery order level, contractors shall provide new commodities rather than used or refurbished commodities.

Article C.4 Current Operational Environment

NITAAC currently administers three GWACs for IT related procurements. They are – The Chief Information Officer – Solutions and Partners 3 (CIO-SP3), CIO-SP3 Small Business, and Electronic Commodities Store (ECS III). These GWACs can be used by any federal civilian or Department of Defense (DoD) agency to acquire IT products, services and solutions.

The ECS III GWAC (which will be replaced by CIO-CS) currently provides a mechanism to acquire IT commodities for all Federal agencies. NITAAC’s ECS III contract provides a full range of commercial off-the-shelf (COTS hardware, laptops, peripherals, telecommunications equipment, research workstations, software (including operating systems)), and related warranty, maintenance and support services. There are over 40 prime contractor holders available on ECS III to meet customer IT needs. The ECS III contract is an IDIQ vehicle utilizing Fixed Price Delivery Orders (DOs). The contract ordering period was for ten years, C-2 from November 27, 2002 through November 26, 2012; however, two one-year extensions to the period of performance were executed to allow for the re-compete.

Article C.5 Scope

The scope of the GWAC includes the provisioning of IT commodities and solutions as they apply to supporting the general fields of IT operation (security, infrastructure, telecommunications and desktop applications) and health and life sciences, within the federal government. The IT commodities shall be deployed using two models, listed below:

a. On-Premise Model: In this model, the contractor will deploy commodities and products on-site either within the government site or at another contractor site. In this model, additional “bundled” services may be required which include, but are not limited to, provisioning, deployment, installations, warranty and maintenance, engineering and assessment studies and training.

b. Managed Services Model (includes deployment on the Public Cloud): As demonstrated by market conditions and trends over the last 5 years, along with a number of federal policies such as FEDRamp, the Cloud First Initiative, the 25-point plan and data center consolidation initiatives, IT commodities are increasingly being deployed via managed services and the Cloud. Note: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) capabilities are becoming more commonplace where the commodity service is managed through a Service Level Agreement (SLA) and is based on a subscription model.

Where applicable, the contractor shall provide commodities that can be deployed via an on-premise model, managed services model, or both. In addition, the contract includes scope for commodity enabling services that shall ensure the successful operation and sustenance of the IT commodities. Article C.7, Related Services, below lists some of the commodity enabling services that may apply to one or more of the categories listed above. The following table provides a list of example commodities that may be considered in scope of the contract:

Table 1 - List of Commodities

Commodities Column 1 Commodities Column 2

Laptops Desktops

Computer Accessories (includes Mouse, Keyboard, Monitors, Docking Stations, Speakers, Computer Screens and Monitor Stands)

All In One Devices (including Print, Fax, Copy and Email functionality)

Tablets Printers

Microphones Intercom

Global Positioning Systems (GPSs) Headsets

AV Devices (includes Projectors) Fax Machines

Operating System Unified Communications (Email, Instant Messaging, VOIP and Conferencing)

C-3

Commodities Column 1 Commodities Column 2

Enterprise Resource Planning Software Web Conferencing Tools

Geographic Information System (GIS) Tools

Computer Aided Design (CAD) Tools

Mathematical Analysis Software BI and Data Warehousing Tools

Assistive Technology Tools Data Analytics and Visualization Tools

Media Sanitation Tools Web Content Management Tools

Application Security Testing Software Real Time Location Software

Instant Messaging Email Tools

Patch Management Tools Thin Client Remote Access Solutions (e.g., VPN)

Portfolio Management Tools Project Management Tools

Data Management Tools Office Productivity Tools

Customer Relationship Management (CRM) Tools

Anti-Virus Software Biometric Identification Software

Authentication and Authorization Software (includes Single Sign on and Two Factor Authentication)

Public Key Infrastructure (includes Digital Certificates)

Forensic Analysis Tools Encryption Tools

HIPAA Assessment Software Patient Identification Software

Network and Host Based Intrusion Detection and Prevention Software

Vulnerability Scanning, Assessment and Management Software

Remote Device Management Software Security Information Event Management Tools

Log Management Tools Enterprise Network Firewalls

Data Loss Prevention Software Security Analytics

Vulnerability Assessment Software Continuous Monitoring Software

Enterprise Database Management Systems

Enterprise and Recovery Software

Enterprise Performance Management Tools

Enterprise Search Tools

Application Performance Management Tools

Client Management Tools

C-4

Commodities Column 1 Commodities Column 2

DNS DHCP and IP Address Management Tools

Virtualization Technologies

Change Management Tools Archiving Tools

Software Delivery Platforms and Compilers Integrated Development Environments

Asset Management Software Service Level Management Tools

Terminology Management Tools Natural Language Processing Tools

Decision Support Tools (includes Patient Tracking, Claims Management, Chart Management and Patient/Physician Portals)

Clinical Documentation Systems, Information Systems and Knowledge Bases

Laboratory Information Systems (includes Clinical System Instruments and Interfaces)

Document Management, Imaging and Medical Record Imaging Tools (includes Imaging Scanners)

Bioinformatics Software E-Prescribing Tools

Point of Care Information Systems Clinical Data Repositories, Registries and Trial Tools

Vocabulary Management Tools Genetic Sequencers

Patient Registration Tools (includes Education Kiosks)

Voice Recognition Devices, Dictionaries and Voice Information Processing Tools

Biological Analysis Tools Flow Cyclometer Analysis Tools

Clinical Context Object Workgroup (CCOW) Tools

Interoperability and Health Information Exchange Tools (includes Interface Engines)

Blade Servers Network switches

Data Center Temperature and Humidity Controls Hardware

Physical Access Control (such as Biometric Identification Devices, and IRIS Scanners)

Alert and Signaling Devices General Security Hardware

Anti-theft devices Network Access Control Hardware

Data Center Power Distribution (includes power strips, power distribution units, Uninterrupted Power Supply (UPS))

Server and Storage Performance Management Tools

Enterprise Power Management Tools Data Center Racks

Real Time Location Hardware Wired and Wireless Networking Tools

C-5

Commodities Column 1 Commodities Column 2

Data Center Water Damage Protection Hardware

Physical Access Monitoring (includes

CCTV)

Enterprise Storage Computing

Enterprise Storage Operating System

Lifecycle Management Tools Integrated Development Environment

Application Lifecycle Management Tools Mobile Phone Voice Carrier Plans

Mobile Broadband Plans Other Mobile Plans

Article C.6 Standards and Regulations Considerations

The IT commodities and commodity enabling services that are to be included in each product category of the contract will need to adhere to regulations mandated within the Federal Health Architecture (FHA) and technology and business regulations mandated within the Federal Enterprise Architecture (FEA).

Where applicable and specified at the delivery order level, the contractor shall ensure compliance with the following:

a. Trade Agreement Act (TAA)

b. Electronic Product Environmental Assessment Tool (EPEAT)

c. Energy Star

d. Federal Information Security Management Act (FISMA) compliance

e. Federal Risk and Authorization Management Program (FEDRAMP) compliance

f. Health Insurance Portability and Accountability Act (HIPAA) compliance

g. Section 508 of the Rehabilitation Act of 1974

In accordance with FAR 39.105, agencies shall ensure that contracts for the design, development, or operation of a system of records using commercial IT services or IT support services include the following:

a. Agency rules of conduct that the contractor and the contractor’s employees shall be required to follow.

b. A list of the anticipated threats and hazards that the contractor must guard against.

c. A description of the safeguards that the contractor must specifically provide.

d. Requirements for a program of Government inspection during performance of the contract that will ensure the continued efficacy and efficiency of safeguards and the discovery and countering of new threats and hazards.

Article C.7 Value Added Services

Where applicable, the contractor shall provide commodity-enabling services that are related to the operation and sustenance of the IT equipment, commodities and products provisioned within the CIO–CS GWAC. Note: In certain cases, especially within the managed services deployment model, certain services shall be subsumed within the offering of the IT

C-6 commodity. The contractor shall provide site-specific services as required by the government in all matters relating to the operation and sustenance of CIO-CS commodities and solutions.

The services include, but are not limited to, the following:

a. Deployment and Installations: The contractor shall be responsible for the delivery, installation and relocation of commodities at designated facilities. The Government will coordinate start dates and access with the contractor.

b. Warranty and Maintenance: The contractor shall provide commercial warranty and commodity maintenance services in conjunction with the provisioning of the specific CIO- CS commodity. All maintenance services shall be performed as requested by the customer on individual delivery orders.

c. Training: The Contractor shall provide training to users at the time of the initial installation.

Additional training shall be provided on an “as-needed” basis when requested by the customer.

d. Engineering, Design, Assessment Studies, and Other Associated Value Added Services: When applicable, the contractor shall conduct assessments and engineering studies that enable the provisioning and enhancements (e.g., technology refreshes) of IT commodities.

Article C.8 Reporting Requirements

The contractor is responsible for the following reporting on delivery order activity under the GWAC. Reporting required under paragraphs a. through e. below shall be made through the Electronic Government Ordering System (e-GOS). (See G.7.1 Electronic Government Ordering System for further information.)

All reports required herein shall be submitted in electronic format. All reports submitted in electronic format shall be compliant with Section 508 of the Rehabilitation Act of 1973.

Additional information about testing documents for Section 508 compliance, including specific checklists, by application, can be found at: http://www.hhs.gov/web/508/index.html under "Helpful Resources."

a. Award and Modification Report All delivery order awards and modifications issued shall be reported in e-GOS within 10 calendar days of receipt by the contractor. The reporting of modifications pertains to both funded modifications and administrative modifications.

b. Quarterly Activity Report The Quarterly Activity Report is a summary of the award and modification activity reported by the contractor in the e-GOS during the previous quarter. The contractor is responsible for correcting any errors in the information prior to quarterly certification of the information through e-GOS.

c. NIH Contract Access Fee Payment Report The NIH Contract Access Fee (NCAF) Payment Report is a summary of payment activity by the contractor. The contractor shall certify NCAF payments through e-GOS on a quarterly basis. During the process of certification, the contractor shall provide the status on any balances that are due and identify and explain any discrepancies found.

http://www.hhs.gov/web/508/index.html

C-7

d. Contractor Profile Report The contractor shall be responsible for maintaining the contractor company profile in e- GOS. On a quarterly basis, the contractor shall certify the accuracy of the information in e-

GOS.

e. Reporting Schedule The certifications required by paragraphs b through d should be submitted in accordance with the following schedule:

Table 2 - Reporting Schedule

Quarter Period Due Date

Quarter 1 October 1 – December 31 by January 15

Quarter 2 January 1 – March 31 by April 15

Quarter 3 April 1 – June 30 by July 15

Quarter 4 July 1 – September 30 by October 15

D-1

SECTION D: PACKAGING, MARKING, AND SHIPPING

All deliverables required under this contract shall be preserved, packaged, marked and shipped in accordance with normal commercial practices and in a manner that will afford protection against corrosion, deterioration, and physical damage during shipment. The items shall be packed in a manner conforming to the requirements of Uniform Freight Classification for rail shipment; National Motor Freight Classification for truck shipment; Parcel Post Regulations, and the regulations of other carriers as applicable to the mode of transportation employed.

The Contractor shall guarantee all required materials shall be delivered in immediate usable and acceptable condition. Any other specific requirements will be specified in the applicable delivery order.

E-1

SECTION E: INSPECTION AND ACCEPTANCE

In addition to the general inspection and acceptance provisions of FAR 52.212-4 (see Section I), this contract incorporates the following clauses by reference; with the same force and effect as if they were given in full text. Upon request, the MCO will make its full text available:

a. FAR Clause 52.246-2, Inspection of Supplies - Fixed Price (August 1996).

b. FAR Clause 52.246-16, Responsibility for Supplies (April 1984).

Additional inspection and acceptance requirements may be specified by the OCO in each delivery order.

The OCO or the duly authorized representative will perform inspection and acceptance of materials and enabling services to be provided.

Acceptance may be presumed unless otherwise indicated in writing by the Contracting Officer or the duly authorized representative within 30 days of receipt.

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SECTION F: DELIVERIES OR PERFORMANCE

Article F.1 GWAC Period of Performance

The period of performance for this contract is one (1) 60-month base period with one (1) 60-month option period (see Article I.5, Additional Contract Clauses included in Full Text).

Article F.2 Delivery Order Period of Performance

The period of performance for each delivery order placed under the contract will be specified in the individual delivery order. Delivery orders may include options; however, delivery orders may not exceed 120 months, inclusive of options, from the date that the delivery order is awarded.

Delivery order options, if included at initial issuance of the delivery order, may be exercised after the expiration date of the GWAC; however, no delivery order (including delivery order options) may extend more than 60 months beyond the expiration of the GWAC.

Notwithstanding anything to the contrary above, a multi-year delivery order placed under the GWAC must be consistent with FAR Subpart 17.1, Multi-year Contracting, and any applicable funding restrictions.

Article F.3 Clauses Incorporated by Reference, FAR 52.252-2 (FEB 1998)

This contract incorporates the following clause(s) by reference, with the same force and effect as if it were given in full text. Upon request, the Contracting Officer will make its full text available. Also, the full text of a clause may be accessed electronically at this address:

http://www.acquisition.gov/far/.

FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSE:

52.242-15, Stop Work Order (August 1989) Alternate I (April 1984) is not applicable to this contract.

Article F.4 Time of Delivery

F.4.1 Delivery Schedule A delivery schedule must be specified with each quotation and should be reflected in any resulting delivery order. The place of performance and/or delivery for all items will be specified in the individual delivery order issued under this contract. Prices proposed under the contract shall be proposed assuming a 30 day delivery period from receipt of the delivery order unless otherwise specified in the price lists. Delivery orders may require contractors to propose an expedited delivery of less than 30 days, and specific items may require a longer delivery time, which should be specified on the price lists. The contractor is required to notify the OCO of any delays in delivery. Upon notification, the OCO may choose to cancel the order or request due consideration for the delay.

http://www.acquisition.gov/far/

F-2

F.4.2 Partial Shipment Partial shipments will not be accepted unless authorized on the delivery order or by the OCO prior to the time of delivery order award. A partial shipment is any shipment that does not include all items specified in the order.

Article F.5 Transportation

F.5.1 Transportation and Shipping Charges Unless otherwise specified in the delivery order, all arrangements for transportation and shipping shall be made by the contractor, and all transportation and shipping charges for deliveries to CONUS locations shall be included in the item prices. Transportation and shipping charges for deliveries OCONUS will be negotiated on each individual delivery order.

F.5.2 Equipment Shipped for Replacement The contractor shall bear the transportation and shipping charges whenever equipment is shipped for replacement purposes, unless the replacement was due to a cause specified as a government responsibility in accordance with FAR 52.246-16, Responsibility for Supplies.

G-1

SECTION G: CONTRACT ADMINISTRATION DATA

Article G.1 General

This section provides guidance regarding contract administration requirements for this contract, and where applicable, for each delivery order placed under the contract.

Article G.2 Authorized Users

This contract is for use by all federal government agencies. A listing of federal government agencies can be found at http://www.usa.gov under http://www.usa.gov/Agencies/federal.shtml.

Article G.3 Roles

Notwithstanding the contractor’s responsibility for total management of this contract and Delivery Orders issued there under, the administration of this contract will require effective coordination between the government and the contractor. This Article describes the roles and responsibilities of individuals and/or authorized users who will be the primary points of contact for the government and contractor on matters regarding contract administration. The government may modify the roles and responsibilities at any time during the period of performance of the contract.

G.3.1 Government Personnel

a. Master Contracting Officer The Master Contracting Officer (MCO) is the only person with authority to act as agent of the government under this contract. Only the MCO has authority to:

1) direct or negotiate any changes in the statement of work;

2) modify or extend the period of performance;

3) change the delivery schedule;

4) authorize reimbursement to the Contractor for any costs incurred during the performance of this contract; and,

5) otherwise change any terms and conditions of this contract.

The MCO for this contract is:

Name: Mr. Edward Wilgus, Contracting Officer, NITAAC Address: 6011 Executive Boulevard, Suite 503, Rockville, Maryland 20892 Email: NITAACsupport@nih.gov Phone: (888) 773-6542

b. Master Contracting Officer’s Representative The following Master Contracting Officer's Representative (MCOR) will represent the government for the purpose of this contract:

Name: Cameron Hernandez Address: 6011 Executive Boulevard, Suite 503, Rockville, Maryland 20892 Email: NITAACsupport@nih.gov Phone: (888) 773-6542 http://www.usa.gov/ http://www.usa.gov/Agencies/federal.shtml

G-2

The MCOR is responsible for:

1) monitoring the Contractor's technical progress, including the surveillance and assessment of performance and recommending to the MCO changes in requirements;

2) interpreting the statement of work and any other technical performance requirements;

3) performing technical evaluation as required;

4) performing technical inspections and acceptances required by this contract; and,

5) assisting in the resolution of technical problems encountered during performance.

The government may unilaterally change its MCOR designation.

c. Program Manager

The following Program Manager (PM) will represent the government for the purpose of this contract:

Name: Joyce Yarington Address: 900 Rockville Pike, Building 38, Bethesda, MD 20892-0001 Email: Joyce.Yarington@nih.gov Phone: (301) 594-7801

d. Agency Ordering Contracting Officer (OCO) The Agency OCO for each delivery order is the sole and exclusive government official with authority to take actions which may bind the government for the delivery under the contract.

e. Information Systems Security Officer (ISSO) The Information Systems Security Officer (ISSO) is responsible for the confidentiality, availability, and integrity of electronic information resources. The ISSO serves as the principal contact for coordination, implementation, and enforcement of Information Security (InfoSec) policies, and for implementing and maintaining federal InfoSec directives and policies. HHS Information Security and Privacy Program policy can be found on the HHS Office of the Chief Information Officer’s (OCIO) website at http://www.hhs.gov/ocio/securityprivacy/.

G.3.2 Contractor Personnel – Key Personnel, HHSAR 352.242-70 (January 2006)

The key personnel specified in this contract are considered to be essential to work performance. At least 30 days prior to diverting any of the specified individuals to other programs or contracts (or as soon as possible, if an individual must be replaced, for example, as a result of leaving the employ of the Contractor), the Contractor shall notify the MCO and shall submit comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract. The Contractor shall not divert or otherwise replace any key personnel without the written consent of the MCO. The Government may modify the contract to add or delete key personnel at the request of the contractor or Government.

Any request for a change in key personnel must be submitted on official company letterhead, along with the resume inclusive of the full name, office phone number, and individually http://www.hhs.gov/ocio/securityprivacy/

G-3 assigned company email address for the new individual proposed and directed to the NITAAC Customer Support Center: NITAACsupport@mail.nih.gov.

As a minimum, the Contractor Program Manager is considered to be essential to the work being performed hereunder.

The contractor’s corporate management structure shall guarantee senior, high-level, program management of the CIO-CS GWAC Program. The contractor shall identify the individual selected to fill the role of contractor’s Program Manager for the GWAC. The Contractor Program Manager duties include, but are not limited to:

a. Representing the contractor as point-of-contact for the MCO to help resolve issues and perform other functions that may arise relating to the contract and delivery orders under the contract;

b. Promoting the CIO-CS contract to the Federal government through participation in trade shows, conferences, and other meetings where federal government has a significant presence;

c. Promoting contractor identity as NITAAC CIO-CS contract holder by using the NITAAC CIO-CS logo in advertising, placing these identifiers in printed and in on-line communications; displaying CIO-CS promotional placards; and, disseminating NITAAC CIO-CS marketing materials;

(Appropriate use of the NITAAC CIO-CS logo in advertisements directed to…