Transcription_Services_Draft_SOW_8.5.191.docx

STATEMENT OF WORK

1.0 BACKGROUND

The Naval Undersea Warfare Center Headquarters Command Evaluation and Review Office (CERO) lead is required to interface with the Warfare Center (WC) Divisions Commanding Officer (CO) and Technical Directors (TDs) to develop, interpret, and implement Inspector General (IG) and CERO policy guidance for the Warfare Centers. The CERO conducts investigations to determine the facts and circumstances surrounding the allegations or complaints against the WC’s personnel and/or activities per established policy and procedures. Interviews, documented via electronic media, are required to be transcribed into word format to enable final case preparation/closure.

1.1 Places of Performance

Contractor’s Facility

1.2 Authorized Users

Warfare Center (WC) Headquarters (HQ) Command Evaluation and Review Office (CERO).

1.3 Sponsors

TBD

1.4 Types of Funding

The following appropriations will be used to fund orders under this contract: NUWCDIVNPT OH or NSWCDIVCD Reimbursable Dollars.

2.0 SCOPE

The contractor shall perform transcription services for the Command Evaluation and Review Office (CERO).

3.0 APPLICABLE DOCUMENTS (AD)

The contractor shall perform the tasking identified in Section 4.0 in accordance with the below ADs. The Government will provide the contractor with a digital copy of all ADs with the Request for Quote (RFQ).

4.0 REQUIREMENTS

Due to the sensitive nature of this work, a non-disclosure agreement shall be signed by the contractor prior to receiving transcription information in accordance with AD 3.1. The Contractor shall provide transcription services for the Command Evaluation and Review Office (CERO). The Contractor shall take recorded media supplied and transcribe recordings into Microsoft Word format. The contractor shall provide completed transcriptions via email back to the CERO in accordance with CDRL A001.

All files provided to the Contractor and all files prepared by the Contractor shall be destroyed once the Contractor receives confirmation from the CERO that transcription has been successfully received and approved by the CERO via e-mail in accordance with CDRL A001.

The contractor shall provide written confirmation that all files provided and prepared in support of transcription services tasking have been destroyed. There will be no file retention required and is prohibited once CERO has accepted final transcription. Documents shall be shredded IAW NUWC HQ All-Shred Policy.

5.0 STATUS, TRIP AND PROGRESS REPORTS

For all assigned tasks, the contractor shall prepare a Contractor’s Status Report that indicates the progress of work and existing or potential problem areas. The contractor shall submit the Contract Status Report for the same timeframe as each invoice submitted in the Wide Area Work Flow (WAWF) module of the Procurement Integrated Enterprise Environment (PIEE).

6.0 GOVERNMENT FURNISHED INFORMATION (GFI)

The government will make available GFI for use in performing the work under this Task Order. GFI shall be provided as it applies to the transcription need identified in the BPA Call.

7.0 ELECTRONIC AND INFORMATION TECHNOLOGY ACCESSIBILITY REQUIREMENTS

The Government has determined that this procurement includes Electronic and Information Technology (EIT) Accessibility Standards (36 C.F.R. § 1194). The applicable EIT Accessibility Standards under this requirement include 36 C.F.R. § 1194.31 – Functional Performance Criteria and 36 C.F.R. § 1194.41 Information, Documentation, and Support. Notwithstanding, that an exception exists, the Contractor may furnish items or services provided under this contract that comply with EIT Accessibility Standards (36 C.F.R. § 1194).