Attachment 5-Past Performance Customer Assessment For.docx
DOCX document 24 KB Posted
- Attached to
- Touch Labor Fire Watch Support
- Solicitation number
- N3904024R0147
About this file
This document is a Past Performance Customer Assessment Form for a federal contract opportunity. The form is intended to be completed by the customer to provide feedback on the performance of the offeror under a previous contract. The form covers areas such as quality, timeliness, responsiveness, strengths and weaknesses, and likelihood of awarding future work to the contractor.
The related federal contract opportunity is for the provision of 20 experienced, skilled, and qualified Marine Fire Watch personnel, 2 supervisors, and program management to support production labor for modernization and repair work on nuclear-powered submarines at the Portsmouth Naval Shipyard in Kittery, Maine. The period of performance is from September 30, 2024 to September 26, 2025, with specified hours of straight time and overtime for the fire watch personnel and supervisors.
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Other files
| File | Type | Posted |
|---|---|---|
| Exhibit A005-Contractor Employee Injury Report.pdf | ||
| DD1423 CDRL A005.pdf | ||
| Attachment 3-List of Identity Proofing Documents.pdf | ||
| Exhibit A003-Contractor Weekly Reporting Hours.xlsx | XLSX spreadsheet | |
| N3904024R0147 Solicitation.pdf | ||
| Attachment 6 - Quality Assurance Surveillance Plan.pdf | ||
| Exhibit A001-Status Reporting Requirements.pdf | ||
| Attachment 7-QASP Matrix.xlsx | XLSX spreadsheet | |
| Attachment 4 - Past Performance Information Form.docx | DOCX document | |
| DD1423 CDRL A001- A004.pdf | ||
| Attachment 8 - Wage Determination.pdf | ||
| Attachment 2-SECNAV 5512-1.pdf | ||
| Exhibit A002-Contracted Employee Timesheet.docx | DOCX document | |
| Attachment 1-DD254.pdf | ||
| Exhibit A004-Onboarding and Offboarding.xlsx | XLSX spreadsheet |
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Text version
Attachment #5 N3904024R0147, Touch Labor
| PAST PERFORMANCE CUSTOMER ASSESSMENT FORM |
| Form ___ of ___ |
Contract Information (May Be Completed by Offeror)
Name of Offeror
Contract/Order Number & Project Title
Contract Type
Date of Award
Period of Performance
Total Award Value
Customer Assessment (Must Be Completed by Customer)
| 1 |
| Quality. |
(i) Describe Satisfaction with the Offeror
(ii) Describe instances of rework and/or deficiency reports (Instances where vendor did not meet technical, personnel or management requirements)
(iii) Describe the overall quality and proficiency of the workforce provided by the contractor.
| 2 |
| Timeliness. |
(i) Describe offerors demonstrated ability to comply with: delivery and/or performance schedules. What were the causes of any delay?
(ii) Describe timeliness of submission of requested information, reports, and invoicing
| 3 |
| Responsiveness |
(i) Describe Offeror’s demonstrated ability to respond to your concerns.
(ii) Describe Offeror’s efforts to isolate and resolve problems and take systemic improvement action.
| 4 |
| Identify the contractor’s overall strengths and weaknesses. |
| 5 |
| Given the choice, would you award to this contractor again? |
| 6 |
| Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact. |
| 7 |
| Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number. |
Customer Printed Name
Title & Organization
Telephone Number & Email
Signature & Date
Note, the completed form must be submitted to the Contracting Office directly by the Customer.
File details come from the government source that posted it. Updated .