MCSA0118_SA1_A3_-_Hyland_Signed_-_Fully_Executed_-_8.11.25.pdf

Hyland Software Inc. MCSA0118 Service Attachment 1, Amendment 3 Page 1

Version date 7.1.23

MASTER CLOUD SERVICES AGREEMENT (MCSA0118)

SERVICE ATTACHMENT 1

AMENDMENT 3

This Amendment 3 to Service Attachment 1 of contract #MCSA0118 (the “Amendment”) is between the State of Ohio, Department of Administrative Services (the “State”) and Hyland Software Inc. (the “Contractor”). This Amendment changes the terms of Master Cloud Services Agreement #MCSA0118 (the “Contract”).

WHEREAS, the State and Contractor entered into the Contract and Service Attachment 1 on June 6, 2023;

and

WHEREAS, the State and Contractor determined that an amendment is necessary to address certain revisions to the Contract.

NOW, THEREFORE, the Contract is amended as follows:

1. In Service Attachment 1, add Pricing Addendum 3, Service Attachment 1 Pricing June 2025, attached to this Amendment. Pricing Addendum 3 is effective as of the effective date of this Amendment, incorporated by reference as if fully rewritten herein, and replaces Pricing Addendum 2 for new or renewal Orders placed after the effective date of this Amendment.

This Amendment shall become effective as of the date of the State’s signature and shall remain in full force and effect for the term of the Contract. Except as modified by this Amendment, all other terms, conditions and pricing of the Contract shall remain the same and in full force and effect.

IN WITNESS WHEREOF, the parties have executed this Amendment as of the dates appearing below.

HYLAND SOFTWARE INC. STATE OF OHIO

DEPARTMENT OF ADMINISTRATIVE SERVICES

By: By:

Name: Jennifer Cook Name: Kathleen C. Madden

Title: VP of Global Revenue Operations Title: Director

Date: Date:

Docusign Envelope ID: A2B0DDDA-A5DF-466A-8DA4-87D7D1FD9A47

August 8, 2025

August 8, 2025

Hyland Software Inc. MCSA0118 Service Attachment 1, Amendment 3 Page 2

PRICING ADDENDUM 3

Service Attachment 1 Pricing June 2025

Implementation Services standard rate: $350/hour

SKU

Name

MSRP USD

Contract Discount

Contract Price

APIPQ3_SUBS Query API (Initial 500 queries/hour) (OnBase Unity/Core) $4,800.00 20% $3,955.20

APIPQ4_SUBS Query API (Additional block of 500 queries/hour) (OnBase Unity/Core)

$3,840.00 20% $3,164.16

HINTLPROC_SAAS Hyland Intelligent Document Processing Max – Per Page, Per Year – (minimum quantity of 200,000 pages per year)

$0.625 20% $0.52

HYCLD-LOGEXT-

DLY

Hyland Cloud Data Warehouse Extraction Service – Daily Logs

$800.00 0% $824.00

HYCLD-STRG-TB Hyland Cloud Storage. Per TB per year. $1,800.00 0% $1,854.00

HYCLD-UTFULL Hyland Cloud Performance Test Environment - Per Year $42,000.00 0% $43,260.00

HYCLD-UTLITE Hyland Cloud User Testing Lite Environment $18,000.00 0% $18,540.00

OBOLSVCS-

BACKFILE

Hyland Cloud Backfile Conversion Fee - Per GB $3.00 20% $2.47

OBOLSVCS-

BACKFILEHRS

OnBase Cloud Backfile Conversion Services - Per GB $2.00 20% $1.65

ONB-SAAS-ACAP-

DBPL

Advanced Capture Package $58,800.00 20% $48,451.20

ONB-SAAS-ACAP-

GL

OnBase Advanced Capture Package - SaaS. Priced per year. Price here reflects a double platinum hosting package based on 99.90% monthly uptime percentage.

Discounts may apply for lower monthly uptime percentages and gold or platinum hosting classes. SKU remains the same for all quantities and hosting classes.

$55,200.00 20% $45,484.80

ONB-SAAS-ACAP-

PL

Advanced Capture Package $54,000.00 20% $44,496.00

ONB-SAAS-AGM-

3TB

Agenda Media $9,000.00 20% $7,416.00

ONB-SAAS-AGM-

ADD-1TB

Agenda Media - Additional 1 TB Customer Data Streaming

$4,500.00 20% $3,708.00

ONB-SAAS-APIAA-

DBPL

OnBase AP Invoice Approval App - Per User - Double Platinum

$700.00 20% $576.80

ONB-SAAS-APIAA-

GL

OnBase AP Invoice Approval App - Per User - Gold $825.00 20% $679.80

ONB-SAAS-APIAA-

PL

OnBase AP Invoice Approval App - Per User - Platinum $600.00 20% $494.40

ONB-SAAS-CFP-

GL

OnBase Healthcare Claims Format Processor (Provider).

SaaS. Price includes 1.5 million Total Annual Visits. Total Annual Visits = (Total Inpatient Days x 4 + Total Ambulatory Visits) per year.

$77,740.00 20% $64,057.76

ONB-SAAS-CFPY-

DBPL

Healthcare Claims Format Processor (Payor) - Double Platinum

$29,400.00 20% $24,225.60

ONB-SAAS-CFPY-

GL

Healthcare Claims Format Processor (Payor) - Gold $36,000.00 20% $29,664.00

ONB-SAAS-CFPY-

PL

Healthcare Claims Format Processor (Payor) - Platinum $27,000.00 20% $22,248.00

ONB-SAAS-CHC-

DBPL

Double Platinum Check Capture Package - 50 User Minimum

$1,900.00 0% $1,957.00

ONB-SAAS-CHC-

GL

Platinum Check Capture Package - 50 User Minimum $30,600.00 0% $31,518.00

Docusign Envelope ID: A2B0DDDA-A5DF-466A-8DA4-87D7D1FD9A47

Hyland Software Inc. MCSA0118 Service Attachment 1, Amendment 3 Page 3

ONB-SAAS-CPAC-

DBPL-1

Constituent Public Access (View Only) - Population 0 – 149,999

$10,000.00 20% $8,240.00

ONB-SAAS-CPAC-

DBPL-2

Constituent Public Access (View Only) - Population 150,000 – 249,999

$20,000.00 20% $16,480.00

ONB-SAAS-CPAC-

DBPL-3

Constituent Public Access (View Only) - Population 250,000 – 999,999

$40,000.00 20% $32,960.00

ONB-SAAS-CPAC-

DBPL-4

Constituent Public Access (View Only) - Population 1,000,000+

$100,000.00 20% $82,400.00

ONB-SAAS-CPAC-

GL-1

Constituent Public Access (View Only) - Population 0 – 149,999

$8,000.00 20% $6,592.00

ONB-SAAS-CPAC-

GL-2

Constituent Public Access (View Only) - Population 150,000 – 249,999

$16,000.00 20% $13,184.00

ONB-SAAS-CPAC-

GL-3

Constituent Public Access (View Only) - Population 250,000 – 999,999

$32,000.00 20% $26,368.00

ONB-SAAS-CPAC-

GL-4

Constituent Public Access (View Only) - Population 1,000,000+

$80,000.00 20% $65,920.00

ONB-SAAS-CPAC-

PL-1

Constituent Public Access (View Only) - Population 0 – 149,999

$9,000.00 20% $7,416.00

ONB-SAAS-CPAC-

PL-2

Constituent Public Access (View Only) - Population 150,000 – 249,999

$18,000.00 20% $14,832.00

ONB-SAAS-CPAC-

PL-3

Constituent Public Access (View Only) - Population 250,000 – 999,999

$36,000.00 20% $29,664.00

ONB-SAAS-CPAC-

PL-4

Constituent Public Access (View Only) - Population 1,000,000+

$90,000.00 20% $74,160.00

ONB-SAAS-DCP-

DBPL

Document Composition & Packaging – Double Platinum $40,000.00 20% $32,960.00

ONB-SAAS-DCP-

GL

Document Composition & Packaging - Gold $48,000.00 20% $39,552.00

ONB-SAAS-DCP-

PL

Document Composition & Packaging - Platinum $36,000.00 20% $29,664.00

ONB-SAAS-DGD-

DBPL

Document Generation & Distribution $19,200.00 0% $19,776.00

ONB-SAAS-DGD-

GL

Document Generation & Distribution $15,600.00 0% $16,068.00

ONB-SAAS-DGD-

PL

Document Generation & Distribution $17,400.00 0% $17,922.00

ONB-SAAS-DPP-

DBPL

Document Production & Packaging $58,800.00 0% $60,564.00

ONB-SAAS-DPP-

GL

Gold Document Production & Packaging - 50 User Minimum

$72,000.00 0% $74,160.00

ONB-SAAS-DPP-

PL

Platinum Document Production & Packaging - 50 User Minimum

$54,000.00 0% $55,620.00

ONB-SAAS-DW-

DBPL

Base OnBase Package - Hosted Double Platinum - Essential Tier - Pricing tiered based on number of users - Per Named User, Annual Fee

$1,800.00 20% $1,483.20

ONB-SAAS-DW-GL OnBase Essential. SaaS. Priced per named user per year.

Price here reflects per named users 1-25 at the double platinum hosting class level. Discounts may apply for additional user quantities and gold or platinum hosting classes. SKU remains the same for all quantities and hosting classes.

$2,100.00 20% $1,730.40

ONB-SAAS-DW-

OC100-DBPL

OnBase Essential Occasional User (100 Days) - Double Platinum

$900.00 20% $741.60

ONB-SAAS-DW-

OC100-GL

OnBase Essential Occasional User (100 Days) - Gold $700.00 20% $576.80

Hyland Software Inc. MCSA0118 Service Attachment 1, Amendment 3 Page 4

ONB-SAAS-DW-

OC100-PL

OnBase Essential Occasional User (100 Days) - Platinum $800.00 20% $659.20

ONB-SAAS-DW-

OC50-DBPL

OnBase Essential Occasional User (50 Days) - Double Platinum

$180.00 20% $148.32

ONB-SAAS-DW-

OC50-GL

OnBase Essential Occasional User (50 Days) - Gold $140.00 20% $115.36

ONB-SAAS-DW-

OC50-PL

OnBase Essential Occasional User (50 Days) - Platinum $160.00 20% $131.84

ONB-SAAS-DW-PL Base OnBase Package - Hosted Platinum - Essential Tier

- Pricing tiered based on number of users - Per Named User, Annual Fee

$1,600.00 20% $1,318.40

ONB-SAAS-EAC-

DBPL

External Access Client - Flat Fee + Consumption - Monthly Active-User Fee, Per User Type

$1,750.00 20% $1,442.00

ONB-SAAS-EAC-

GL

External Access Client - Flat Fee + Consumption - Monthly Active-User Fee, Per User Type

$2,220.00 20% $1,829.28

ONB-SAAS-EAC-

PL

External Access Client - Flat Fee + Consumption - Monthly Active-User Fee, Per User Type

$1,600.00 20% $1,318.40

ONB-SAAS-

EHREPC-GL

Hyland OnBase Integration for Epic. SaaS. Price includes

1.5 million Total Annual Visits. Total Annual Visits = (Total Inpatient Days x 4 + Total Ambulatory Visits) per year.

$1,457,625.00 20% $1,201,083.00

ONB-SAAS-HCST-

GL

Enterprise Standard for Healthcare Providers. SaaS. Price includes 1.5 million Total Annual Visits. Total Annual Visits = (Total Inpatient Days x 4 + Total Ambulatory Visits) per year.

$2,915,250.00 20% $2,402,166.00

ONB-SAAS-INTG1-

DBPL

Integration Add-on - Per Integration $10,800.00 20% $8,899.20

ONB-SAAS-INTG1-

GL

Integration Add-on - Per Integration $9,600.00 20% $7,910.40

ONB-SAAS-INTG1-

PL

Integration Add-on - Per Integration $10,200.00 20% $8,404.80

ONB-SAAS-INTG5-

DBPL

Integration Choice Package (Pick 5) $34,800.00 20% $28,675.20

ONB-SAAS-INTG5-

GL

Integration Choice Package (Pick 5) $28,800.00 20% $23,731.20

ONB-SAAS-INTG5-

PL

Integration Choice Package (Pick 5) $31,800.00 20% $26,203.20

ONB-SAAS-KW-

DBPL

Base OnBase Package - Hosted Double Platinum - Premier Tier - Pricing tiered based on number of users - Per Named User, Annual Fee

$2,800.00 20% $2,307.20

ONB-SAAS-KW-GL OnBase Premier. SaaS. Priced per named user per year.

Price here reflects per named users 1-25 at double platinum hosting class. Discounts may apply for additional user quantities and gold or platinum hosting classes. SKU remains the same for all quantities and hosting classes.

$3,600.00 20% $2,966.40

ONB-SAAS-KW-

OC100-DBPL

OnBase Premier Occasional User (100 Days) - Double Platinum

$1,400.00 20% $1,153.60

ONB-SAAS-KW-

OC100-GL

OnBase Premier Occasional User (100 Days) - Gold $1,200.00 20% $988.80

ONB-SAAS-KW-

OC100-PL

OnBase Premier Occasional User (100 Days) - Platinum $1,300.00 20% $1,071.20

ONB-SAAS-KW-

OC50-DBPL

OnBase Premier Occasional User (50 Days) - Double Platinum

$280.00 20% $230.72

ONB-SAAS-KW-

OC50-GL

OnBase Premier Occasional User (50 Days) - Gold $240.00 20% $197.76

ONB-SAAS-KW-

OC50-PL

OnBase Premier Occasional User (50 Days) - Platinum $260.00 20% $214.24

Hyland Software Inc. MCSA0118 Service Attachment 1, Amendment 3 Page 5

ONB-SAAS-KW-PL Base OnBase Package - Hosted Platinum - Premier Tier - Pricing tiered based on number of users - Per Named User, Annual Fee

$2,600.00 20% $2,142.40

ONB-SAAS-LDTT-

DBPL

Double Platinum Loan Document Tracking Toolkit - 50 User Minimum

$1,900.00 0% $1,957.00

ONB-SAAS-LDTT-

GL

Platinum Loan Document Tracking Toolkit - 50 User Minimum

$30,600.00 0% $31,518.00

ONB-SAAS-OBAG-

DBPL

OnBase Agenda - Standard or Premier Required $48,000.00 0% $49,440.00

ONB-SAAS-OBAG-

GL

OnBase Agenda - Standard or Premier Required $40,000.00 0% $41,200.00

ONB-SAAS-OBAG-

PL

OnBase Agenda - Standard or Premier Required $43,000.00 0% $44,290.00

ONB-SAAS-

OBAG2-DBPL

OnBase Agenda - Double Platinum $48,000.00 20% $39,552.00

ONB-SAAS-

OBAG2-GL

OnBase Agenda - Gold $48,000.00 20% $39,552.00

ONB-SAAS-

OBAG2-PL

OnBase Agenda - Platinum $35,000.00 20% $28,840.00

ONB-SAAS-OIM-

DBPL

OnBase Image Forms - Double Platinum $29,400.00 20% $24,225.60

ONB-SAAS-OIM-

GL

OnBase Image Forms - Gold $36,000.00 20% $29,664.00

ONB-SAAS-OIM-PL OnBase Image Forms - Platinum $27,000.00 20% $22,248.00

ONB-SAAS-PA-

DBPL-1

Public Access 1-2,500 Students

$7,440.00 20% $6,130.56

ONB-SAAS-PA-

DBPL-2

Public Access 2,501-5,000 Students

$22,440.00 20% $18,490.56

ONB-SAAS-PA-

DBPL-3

Public Access 5,001-12,500 Students

$52,440.00 20% $43,210.56

ONB-SAAS-PA-

DBPL-4

Public Access 12,501-20,000 Students

$75,720.00 20% $62,393.28

ONB-SAAS-PA-

DBPL-5

Public Access 20,0001-35,000 Students

$109,800.00 20% $90,475.20

ONB-SAAS-PA-

DBPL-6

Public Access 35,001+ Students

$149,880.00 20% $123,501.12

ONB-SAAS-PA-GL-

Public Access 1-2,500 Students

$6,180.00 20% $5,092.32

ONB-SAAS-PA-GL-

Public Access 2,501-5,000 Students

$18,480.00 20% $15,227.52

ONB-SAAS-PA-GL-

Public Access 5,001-12,500 Students

$35,040.00 20% $28,872.96

ONB-SAAS-PA-GL-

Public Access 12,501-20,000 Students

$61,680.00 20% $50,824.32

ONB-SAAS-PA-GL-

Public Access 20,0001-35,000 Students

$89,400.00 20% $73,665.60

ONB-SAAS-PA-GL-

Public Access 35,001+ Students

$121,920.00 20% $100,462.08

ONB-SAAS-PA-PL-

Public Access 1-2,500 Students

$6,720.00 20% $5,537.28

ONB-SAAS-PA-PL-

Public Access 2,501-5,000 Students

$19,800.00 20% $16,315.20

ONB-SAAS-PA-PL-

Public Access 5,001-12,500 Students

$46,080.00 20% $37,969.92

Hyland Software Inc. MCSA0118 Service Attachment 1, Amendment 3 Page 6

ONB-SAAS-PA-PL-

Public Access 12,501-20,000 Students

$66,480.00 20% $54,779.52

ONB-SAAS-PA-PL-

Public Access 20,0001-35,000 Students

$96,240.00 20% $79,301.76

ONB-SAAS-PA-PL-

Public Access 35,001+ Students

$131,280.00 20% $108,174.72

ONB-SAAS-PLNR-

DBPL

Plan Review - Per User - Pricing tiered based on number of users

$230.00 20% $189.52

ONB-SAAS-PLNR-

GL

Plan Review - Per User - Pricing tiered based on number of users

$285.00 20% $234.84

ONB-SAAS-PLNR-

PL

Plan Review - Per User - Pricing tiered based on number of users

$200.00 20% $164.80

ONB-SAAS-

PRIORTYWM-

DBPL

Priority Work Management - Double Platinum $3,000.00 20% $2,472.00

ONB-SAAS-

PRIORTYWM-GL

Priority Work Management - Gold $12,000.00 20% $9,888.00

ONB-SAAS-

PRIORTYWM-PL

Priority Work Management - Platinum $2,625.00 20% $2,163.00

ONB-SAAS-PW-

DBPL

Base OnBase Package - Hosted Double Platinum - Standard Tier - Pricing tiered based on number of users - Per Named User, Annual Fee

$2,300.00 20% $1,895.20

ONB-SAAS-PW-GL Base OnBase Package - Hosted Gold - Standard Tier - Pricing tiered based on number of users - Per Named User, Annual Fee

$3,800.00 20% $3,131.20

ONB-SAAS-PW-

OC100-DBPL

OnBase Standard Occasional User (100 Days) - Double Platinum

$1,150.00 20% $947.60

ONB-SAAS-PW-

OC100-GL

OnBase Standard Occasional User (100 Days) - Gold $950.00 20% $782.80

ONB-SAAS-PW-

OC100-PL

OnBase Standard Occasional User (100 Days) - Platinum $1,050.00 20% $865.20

ONB-SAAS-PW-

OC50-DBPL

OnBase Standard Occasional User (50 Days) - Double Platinum

$230.00 20% $189.52

ONB-SAAS-PW-

OC50-GL

OnBase Standard Occasional User (50 Days) - Gold $190.00 20% $156.56

ONB-SAAS-PW-

OC50-PL

OnBase Standard Occasional User (50 Days) - Platinum $210.00 20% $173.04

ONB-SAAS-PW-PL Base OnBase Package - Hosted Platinum - Standard Tier

- Pricing tiered based on number of users - Per Named User, Annual Fee

$2,100.00 20% $1,730.40

ONB-SAAS-SFI OnBase Integration for Salesforce - Per User. Price here is for double platinum hosting class. Discounts may apply for Platinum or Gold hosting classes.

$630.00 20% $519.12

ONB-SAAS-SFI-

DBPL

OnBase Integration for Salesforce - Per User $440.00 20% $362.56

ONB-SAAS-SFI-GL OnBase Integration for Salesforce - Per User $370.00 20% $304.88

ONB-SAAS-SFI-PL OnBase Integration for Salesforce - Per User $400.00 20% $329.60

ONB-SAAS-WSP-

DBPL

Web Services Publishing - Flat Fee + Consumption Fee Per Call Executed

$4,370.00 20% $3,600.88

ONB-SAAS-WSP-

GL

Web Services Publishing - Flat Fee + Consumption Fee Per Call Executed

$5,550.00 20% $4,573.20

ONB-SAAS-WSP-

PL

Web Services Publishing - Flat Fee + Consumption Fee Per Call Executed

$4,000.00 20% $3,296.00

Hyland Software Inc. MCSA0118 Service Attachment 1, Amendment 3 Page 7

SUBSCRPT Annual Subscription Fees. Pricing based on 4% of perpetual software contract price per month. Discounts vary based on contract discount applied to software modules. Subject to annual uptick of 8.5%. Billed annually.

4.00% 20% 4.00%

TAM-ONBASE Technical Account Manager $108,000.00 5% $105,678.00

TR-HINTLPROC1-

C

Hyland Intelligent Document Processing: Core Concepts.

Duration: 4 days.

$3,300.00 10% $3,059.10

GC-ONB-ESC-

DBPL_PAAS

Government Cloud OnBase Essential - Per Concurrent User - Double Platinum

$7,820.00 2.15% $7,651.87

GC-ONB-PRC-

DBPL_PAAS

Government Cloud OnBase Premier - Per Concurrent User - Double Platinum

$15,110.00 2.15% $14,785.14

GC-ONB-STN-

DBPL_PAAS

Government Cloud OnBase Standard - Per Concurrent User - Double Platinum

$12,220.00 2.15% $11,957.27

Hyland Software Inc. MCSA0118 Service Attachment 1, Amendment 3 Page 8

SUMMARY OF AMENDMENTS

Amendment Number

Effective Date

Description

SA1-3

Pending

Signature Adding Additional items to pricelist

SA1-2 12-6-24 Adding a complete refresh of the pricelist

SA1-1 12-21-23 Adds additional items to the pricelist.