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The Ohio Master Cloud Services Agreement (MCSA0118) is an Indefinite Delivery Vehicle (IDV) focused on providing comprehensive cloud-based software and storage solutions for state government agencies. The contract primarily covers internet cloud storage services, document processing technologies, and specialized software modules from Hyland Software Inc. Agencies can procure a wide range of cloud services including document management, integration services, user access solutions, and sector-specific software packages for healthcare and government applications. Implementation services are available at a standard rate of $350 per hour, with most items receiving a 20% contract discount from the manufacturer's suggested retail price.

The contract is awarded to Hyland Software Inc. by the Ohio Department of Administrative Services (DAS) and is currently set for a six-month renewal period from July 1, 2025, through December 31, 2025. The contract type is classified as a Waiver of Competitive Selection, covering the entire state of Ohio. While specific total contract value is not disclosed, the agreement includes annual subscription fees subject to an 8.5% annual increase and provides flexible pricing tiers based on user count, hosting class, and specific use case requirements. The contract is managed by DAS, with Jim Sutton serving as the primary IT Procurement Analyst for contract-related inquiries.