MA_240000000259_Fully_Executed.pdf

STATE OF MICHIGAN

CENTRAL PROCUREMENT SERVICES

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 14 to Contract Number 071B5200320

Various

Jeremy Lyon eric@unspam.com

Eric Langheinrich

Salt Lake City, UT 84107

UNSPAM, LLC

CV0013497

(435) 615-9205

4541 South 700 East , Suite 150

(517) 230-2858 S

T A

T E

P ro g ra m

M a n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

lyonj5@michigan.gov

$1.00

June 8, 2005 August 31, 2023

CHILD PROTECTION REGISTRY

June 8, 2008

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

15 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☒ 1 year, with 1 additional option year August 31, 2024

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $1.00

Effective 7/11/2023, this contract is here by extended for a 1 year with an 1 year option, the revised contract expiration date of 8/31/2024 to determine how this contract will be handled in the future per requesting agency: MDOS.

All other terms, conditions, specifications, and pricing remain the same. Per contractor, agency, DTMB procurement and State Administrative Board approval on 7/11/2023.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

CONTRACT SUMMARY

MDOS

AGENCY NAME PHONE EMAIL

Multi-Agency and Statewide Contracts

Program Managers for

CHANGE NOTICE NO. 14 TO CONTRACT NO. 071B5200320

David Handsor 517-290-3880 HandsorD@michigan.govMDOS

Scott Wager 517-636-4028 WagerS1@michigan.govDTMB

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 13 to 071B5200320Contract Number

Various

Jeremy Lyon eric@unspam.com

Eric Langheinrich

Salt Lake City, UT 84107

UNSPAM, LLC

CV0013497

(435) 615-9205

4541 South 700 East , Suite 150

(517) 230-2858 S

T A

T E

P ro g ram an ag er C o n tract A d m in istrato r

C O

N T

R A

C T

O R

DTMB

lyonj5@michigan.gov

$1.00

June 8, 2005 August 31, 2022

CHILD PROTECTION REGISTRY

June 8, 2008

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

15 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☒ 1 ☐ August 31, 2023

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $1.00

Effective 3/7/2022, the State is exercising the final option year. The revised contract expiration date is 8/31/2023.

Please note the Program Manager has been changed to Jenita Moore.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

MDOS

AGENCY NAME PHONE EMAIL

Multi-Agency and Statewide Contracts

Program Managers for

CHANGE NOTICE NO. 13 TO CONTRACT NO. 071B5200320

Jenita Moore 517-335-6579 MooreJ5@michigan.govMDOS

Scott Wager 517-636-4028 WagerS1@michigan.govDTMB

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 12 to 071B5200320Contract Number owensf@michigan.gov

Felicia Owens

Christopher Martin eric@unspam.com

Eric Langheinrich

Salt Lake City, UT 84107

UNSPAM, LLC

CV0013497

(435) 615-9205

4541 South 700 East , Suite 150

517-643-2833 S

T A

T E

P ro ag er C o n tract A d m in istrato r

C O

N T

R A

C T

O R

MDOS

517-335-3280

DTMB

martinc20@michigan.gov

$1.00

June 8, 2005 August 31, 2020

CHILD PROTECTION REGISTRY

June 8, 2008

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

15 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☒ 2 years ☐ August 31, 2022

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $1.00

Effective 8/7/2020, the State is exercising the sixth and seventh option years. The revised contract expiration date is 8/31/2022.

Please note the Program Manager has been changed to Felicia Owens.

Please note the Contract Administrator has been changed to Christopher Martin.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 11 to 071B5200320Contract Number metzgerk@michigan.gov

Kim Metzger

Marcy Sims eric@unspam.com

Eric Langheinrich

Salt Lake City, UT 84107

UNSPAM, LLC

CV0013497

(435) 615-9205

4541 South 700 East , Suite 150

(517) 275-1132 S

T A

T E

P ro ag er C o n tract A d m in istrato r

C O

N T

R A

C T

O R

MDOS

517-373-2715

DTMB

simsm4@michigan.gov

$1.00

June 8, 2005 August 31, 2019

CHILD PROTECTION REGISTRY

June 8, 2008

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

15 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☒ 1 year ☐ August 31, 2020

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $1.00

Effective 7/25/2019, the State is exercising the fifth of eight available option years. The revised contract expiration date is 8/31/2020. All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 10 to 071B5200320Contract Number metzgerk@michigan.gov

Kim Metzger

Marcy Sims eric@unspam.com

Eric Langheinrich

Salt Lake City, UT 84107

Unspam Registry Services Inc.

CV0013497

(435) 615-9205

4541 South 700 East

(517) 275-1132 S T A T E

P ro g m a n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DOS

517-373-2715

DTMB

simsm4@michigan.gov

$1.00

June 8, 2005 August 31, 2018

CHILD PROTECTION REGISTRY

June 8, 2008

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

5 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ Direct Voucher (DV) ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☒ 1 year ☐ August 31, 2019

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $1.00

Effective 8/3/2018, the State is exercising the fourth of eight available option years. The revised contract expiration date is 8/31/2019. All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

CHANGE NOTICE NO. 10 TO CONTRACT NO. 071B5200320

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 9 to 071B5200320Contract Number

$1.00

June 8, 2005 August 31, 2017

MICHIGAN CHILD PROTECTION REGISTRY

June 8, 2008

INITIAL AVAILABLE OPTIONS EXPIRATION DATE BEFORE

CHANGE(S) NOTED BELOW

2 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ Direct Voucher (DV) ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☒ 1 Year ☐ August 31, 2018

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $1.00

Effective 9/1/2017, the State is exercising the 3rd option year added to this Contract per Change Notice 5. Please note, the following clarification is added to this Contract:

“Vendor must submit yearly SSAE 16 SOC 2 Type II audit no later than November 30th of the year it is due.”

All other terms, conditions, specifications, and pricing remain the same. Per Contractor and Agency agreement, and DTMB Procurement approval.

metzgerk@michigan.gov

Kim Metzger

Simon Baldwin matthew@matthew.unspam.com

Matthew Prince

Chicago, IL 60607-3096

Unspam Registry Services Inc.

*******1730

(312) 543-3046

850 W. Adams, Suite 4e

(517) 284-6997

S T

A T

E

P ro ag er C o n tract A d m in istrato r

C O

N T

R A

C T

O R

DOS

517-373-2715

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DTMB

DESCRIPTION

baldwins@michigan.gov

CONTRACT CHANGE NOTICE

Change Notice Number 8 .

to

Contract Number 071B5200320

C O

N T

R A

C T

O R

Unspam Registry Services Inc.

S T

A T

E

P ro gr am

A dm in is tr at or

Metzger, Kim DOS

850 W. Adams, Suite 4e (517) 373-2715

Chicago, IL 60607-3096 MetzgerK@michigan.gov

Matthew Prince

C o nt ct

A dm in is tr at or Malu Natarajan DTMB

(312) 543-3046 (517) 284-7030 matthew@matthew.unspam.com NatarajanM@michigan.gov

*******1730

DESCRIPTION: Michigan Child Protection Registry

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE

INITIAL AVAILABLE

OPTIONS

EXPIRATION DATE BEFORE

CHANGE(S) NOTED BELOW

June 8, 2005 June 8, 2008 2 - 1 Year August 31, 2016

PAYMENT TERMS DELIVERY TIMEFRAME

Net 45 Days N/A

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-card ☐ Direct Voucher (DV) ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION

LENGTH OF

EXTENSION

REVISED EXP. DATE

☒ 1 Years ☐ August 31, 2017

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$ 1.00 $ 0.00 $ 1.00 DESCRIPTION: Effective May 4, 2016, the second option year available on this contract through Change Notice 5 is hereby exercised. The revised contract expiration date is August 31, 2017. All other terms, conditions, specifications and pricing remain the same. Per DTMB request, agency agreement, and DTMB Procurement approval.

Form No. DTMB-3521 (Rev. 5/2015) AUTHORITY: Act 431 of 1984 COMPLETION: Required PENALTY: Contract change will not be executed unless form is filed

DEPARTMENT OF TECHNOLOGY, MANAGEMENT AND BUDGET

PROCUREMENT

P.O. BOX 30026, LANSING, MI 48909

OR

525 W. ALLEGAN, LANSING, MI 48933

CHANGE NOTICE NO. 7

CONTRACT NO. 071B5200320

between

THE STATE OF MICHIGAN

and

NAME & ADDRESS OF CONTRACTOR PRIMARY CONTACT EMAIL

Unspam Registry Services, Inc Eric Langheinrich eric@unspam.com

4541 South 700 East, Suite 150 PHONE VENDOR TAX ID #

(LAST FOUR DIGITS ONLY)

Salt Lake City, UT 84107 (435) 615‐9205 1730

STATE CONTACTS AGENCY NAME PHONE EMAIL

PROGRAM MANAGER / CCI MDOS Kim Metzger (517) 373‐2571 metzgerk@michigan.gov

CONTRACT ADMINISTRATOR DTMB David Hatch (517) 284‐7044 hatchd@michigan.gov

DESCRIPTION: Michigan Child Protection Registry

INITIAL EFFECTIVE DATE

INITIAL EXPIRATION

DATE

INITIAL AVAILABLE

OPTIONS

EXPIRATION DATE BEFORE

CHANGE(S) NOTED BELOW

June 8, 2005 June 8, 2008 (2) 1‐Year Options August 31, 2015

PAYMENT TERMS F.O.B. SHIPPED TO

Net 45 Days N/A N/A

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-card ☐ Direct Voucher (DV) ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

EXTEND CONTRACT

EXPIRATION DATE

EXERCISE CONTRACT

OPTION YEAR(S)

EXTENSION BEYOND

CONTRACT OPTION YEARS

LENGTH OF

EXTENSION/OPTION

EXPIRATION DATE AFTER

CHANGE

No Yes 1‐Year August 31, 2016

CURRENT VALUE

VALUE/COST OF CHANGE

NOTICE

ESTIMATED REVISED AGGREGATE

CONTRACT VALUE

$1.00 $0.00 $1.00

DESCRIPTION:

Effective September 1, 2015 the 8th option year associated with this Contract is hereby exercised. The revised Contract expiration date is August 31, 2016. Please note the Contract Administrator has been changed to David Hatch. All other terms, conditions, specifications, and pricing remain the same, per Contractor and Agency agreement, and DTMB Procurement approval.

Form No. DTMB-3521 (Rev. 4/2012)

COMPLETION: Required PENALTY: Contract change will not be executed unless form is filed

DEPARTMENT OF TECHNOLOGY, MANAGEMENT AND BUDGET

PROCUREMENT

P.O. BOX 30026, LANSING, MI 48909

525 W. ALLEGAN, LANSING, MI 48933

CHANGE NOTICE NO. 6

CONTRACT NO. 071B5200320

between

THE STATE OF MICHIGAN

and

NAME & ADDRESS OF CONTRACTOR: PRIMARY CONTACT EMAIL

Unspam Registry Services, Inc Eric Langheinrich eric@unspam.com

5248 Pinemont Drive, Ste C-210 TELEPHONE CONTRACTOR #, MAIL CODE

Murray, UT 84123 435-615-9205

STATE CONTACTS AGENCY NAME PHONE EMAIL

CONTRACT COMPLIANCE

INSPECTOR MDOS Kim Metzger 517-373-2571 metzgerk@michigan.gov

BUYER DTMB Barb Suska 517-284-7026 Suskab2@michigan.gov

CONTRACT SUMMARY:

DESCRIPTION:

Michigan Child Protection Registry

INITIAL EFFECTIVE DATE

INITIAL EXPIRATION

DATE

INITIAL AVAILABLE

OPTIONS

EXPIRATION DATE BEFORE CHANGE(S)

NOTED BELOW

June 8, 2005 June 8, 2008 2 one year August 31, 2015

PAYMENT TERMS F.O.B SHIPPED SHIPPED FROM

Net 45 Days N/A N/A 30 Days ARO

ALTERNATE PAYMENT OPTIONS: AVAILABLE TO MiDEAL PARTICIPANTS

P-card Direct Voucher (DV) Other Yes No

MINIMUM DELIVERY REQUIREMENTS:

DESCRIPTION OF CHANGE NOTICE:

EXTEND CONTRACT

EXPIRATION DATE

EXERCISE CONTRACT

OPTION YEAR(S)

EXTENSION BEYOND

CONTRACT OPTION YEARS

LENGTH OF

OPTION/EXTENSION

EXPIRATION DATE

AFTER CHANGE

No Yes

VALUE/COST OF CHANGE NOTICE: ESTIMATED REVISED AGGREGATE CONTRACT VALUE:

Effective immediately, this contract is updated to reflect changes due to Executive Order # 2014-5 which moves this contract from Department of Licensing and Regulation (“LARA”) to the Michigan Department of State. The Contract Compliance Inspector will be Kim Metzger- MDOS MDOS Project Manager will be Felicia Owns, and the DTMB Project Manager will be Dan Klodt.

All other terms, conditions, specifications and pricing remain the same. Per vendor and agency agreement and

DTMB Procurement approval.

Change Notice Number 5

Contract Number 071B5200320

Form No. DMB 234 (Rev. 1/96)

COMPLETION: Required PENALTY: Contract will not be executed unless form is filed

STATE OF MICHIGAN

DEPARTMENT OF TECHNOLOGY MANAGEMENT AND BUDGET October 8, 2010

PURCHASING OPERATIONS

P.O. BOX 30026, LANSING, MI 48909

530 W. ALLEGAN, LANSING, MI 48933

CHANGE NOTICE NO. 4

TO

CONTRACT NO. 071B5200320

between

THE STATE OF MICHIGAN

and NAME & ADDRESS OF VENDOR TELEPHONE Matthew B. Prince

(312) 543-3046 Unspam Registry Services, Inc. VENDOR NUMBER/MAIL CODE 850 W. Adams, Suite 4e Chicago, IL 60607-3096 BUYER (517) 241-3215 micpr@unspam.com Steve Motz Contract Administrator: Melanie Ashley

Michigan Child Protection Registry CONTRACT PERIOD: From: June 8, 2005 To: September 30, 2011

TERMS SHIPMENT

Net 45 Days 30 Days ARO

F.O.B. SHIPPED FROM

Delivered N/A

NATURE OF CHANGE (S):

Effective immediately, this contract is hereby EXTENDED to September 30, 2011.

All other terms, conditions, specifications and pricing remain unchanged.

AUTHORITY/REASON:

Per Agency request and Vendor concurrence.

ESTIMATED CONTRACT VALUE REMAINS: $0.00

COMPLETION: Required PENALTY: Contract will not be executed unless form is filed

STATE OF MICHIGAN

DEPARTMENT OF MANAGEMENT AND BUDGET November 24, 2009

ACQUISITION SERVICES

P.O. BOX 30026, LANSING, MI 48909

CHANGE NOTICE NO. 3

CONTRACT NO. 071B5200320

between

THE STATE OF MICHIGAN

and NAME & ADDRESS OF VENDOR TELEPHONE Matthew B. Prince

(312) 543-3046 Unspam Registry Services, Inc. VENDOR NUMBER/MAIL CODE 850 W. Adams, Suite 4e Chicago, IL 60607-3096 BUYER (517) 241-3215 micpr@unspam.com Steve Motz Contract Administrator: Melanie Ashley

Michigan Child Protection Registry CONTRACT PERIOD: From: June 8, 2005 To: January 1, 2011

TERMS SHIPMENT

Net 45 Days 30 Days ARO

F.O.B. SHIPPED FROM

Delivered N/A

Effective immediately, the second option year is exercised and this contract is EXTENDED 1 year to January 1, 2011.

Overview of Contract Option Exercised (Change Notice 3) XX OOppttiioonn 22 ((11//22//22001100 –– 11//11//22001111))

COMPLETION: Required PENALTY: Contract will not be executed unless form is filed

STATE OF MICHIGAN

DEPARTMENT OF MANAGEMENT AND BUDGET October 28, 2008

ACQUISITION SERVICES

P.O. BOX 30026, LANSING, MI 48909

CHANGE NOTICE NO. 2

CONTRACT NO. 071B5200320

between

THE STATE OF MICHIGAN

and NAME & ADDRESS OF VENDOR TELEPHONE Matthew B. Prince

(312) 543-3046 Unspam Registry Services, Inc. VENDOR NUMBER/MAIL CODE 850 W. Adams, Suite 4e Chicago, IL 60607-3096 BUYER (517) 241-3215 micpr@unspam.com Steve Motz Contract Administrator: Melanie Ashley

Michigan Child Protection Registry CONTRACT PERIOD: From: June 8, 2005 To: January 1, 2010

TERMS SHIPMENT

Net 45 Days 30 Days ARO

F.O.B. SHIPPED FROM

Delivered N/A

Effective immediately, this contract is EXTENDED 1 year to January 1, 2010.

Overview of Contract Option Exercised (Change Notice 2) XX OOppttiioonn 11 ((11//22//22000099 –– 11//11//22001100))

Overview of Remaining Option Option 2 (1/2/2010 – 1/1/2011)

Article 1, Section 1.202 STATE STAFF ROLES AND RESPONSIBILITIES, is hereby amended to include Robin Ancona (Director of the Telecommunications Division) as designated Agency Project Manager replacing Orjiakor N. Isiogu.

It Form No. DMB 234 (Rev. 1/96)

COMPLETION: Required PENALTY: Contract will not be executed unless form is filed

STATE OF MICHIGAN

DEPARTMENT OF MANAGEMENT AND BUDGET December 20, 2005

ACQUISITION SERVICES

P.O. BOX 30026, LANSING, MI 48909

CHANGE NOTICE NO. 1

CONTRACT NO. 071B5200320

between

THE STATE OF MICHIGAN

and NAME & ADDRESS OF VENDOR TELEPHONE Matthew B. Prince

(312) 543-3046 Unspam Registry Services, Inc. VENDOR NUMBER/MAIL CODE 850 W. Adams, Suite 4e Chicago, IL 60607-3096 BUYER (517) 241-3215 Steve Motz

Contract Administrator: Melanie Ashley Michigan Child Protection Registry

CONTRACT PERIOD: From: June 8, 2005 To: January 1, 2009

TERMS SHIPMENT

Net 45 Days 30 Days ARO

F.O.B. SHIPPED FROM

Delivered N/A

Effective immediately this contract is extended through January 1, 2009 per the attached letter. All other terms, conditions, specifications and pricing remain unchanged.

PLEASE NOTE: Buyer has been changed to Steve Motz.

Per agency and Acquisition Services’ approval.

COMPLETION: Required PENALTY: Contract will not be executed unless form is filed

STATE OF MICHIGAN

DEPARTMENT OF MANAGEMENT AND BUDGET June 17, 2005

ACQUISITION SERVICES

P.O. BOX 30026, LANSING, MI 48909

NOTICE

CONTRACT NO. 071B5200320

between

THE STATE OF MICHIGAN

and NAME & ADDRESS OF VENDOR TELEPHONE Matthew B. Prince

(312) 543-3046 Unspam Registry Services, Inc. VENDOR NUMBER/MAIL CODE 850 W. Adams, Suite 4e Chicago, IL 60607-3096 BUYER (517) 241-1646 Greg Faremouth, CPPB

Contract Administrator: Melanie Ashley Michigan Child Protection Registry

CONTRACT PERIOD: From: June 8, 2005 To: June 8, 2008

TERMS SHIPMENT

Net 45 Days 30 Days ARO

F.O.B. SHIPPED FROM

Delivered N/A

The terms and conditions of this Contract are enclosed.

Estimated Contract Value: $0.00

COMPLETION: Required PENALTY: Contract will not be executed unless form is filed

STATE OF MICHIGAN

DEPARTMENT OF MANAGEMENT AND BUDGET

ACQUISITION SERVICES

P.O. BOX 30026, LANSING, MI 48909

OR

530 W. ALLEGAN, LANSING, MI 48933

CONTRACT NO. 071B5200320

between

THE STATE OF MICHIGAN

and NAME & ADDRESS OF VENDOR TELEPHONE Matthew B. Prince

(312) 543-3046 Unspam Registry Services, Inc. VENDOR NUMBER/MAIL CODE 850 W. Adams, Suite 4e Chicago, IL 60607-3096 BUYER (517) 241-1218 Greg Faremouth, CPPB

Contract Administrator: Melanie Ashley Michigan Child Protection Registry

CONTRACT PERIOD: From: June 8, 2005 To: June 8, 2008

TERMS SHIPMENT

Net 45 Days 30 Days ARO

F.O.B. SHIPPED FROM

Delivered N/A

MINIMUM DELIVERY REQUIREMENTS

N/A

MISCELLANEOUS INFORMATION:

The terms and conditions of this Contract are enclosed.

Estimated Contract Value: $0.00

FOR THE VENDOR:

FOR THE STATE:

Unspam Registry Services, Inc.

Firm Name Signature

Greg Faremouth, Buyer Specialist Authorized Agent Signature Name/Title

IT Division, Acquisition Services Authorized Agent (Print or Type) Title

Date Date

Department of Management and Budget

Acquisition Services

Contract No. 071B5200320 Protect MI Child

Buyer Name: Greg Faremouth

Telephone Number: 517 241-1646 E-Mail Address: faremouthg@michigan.gov

CONTRACT No. 071B5200320

Protect MI Child

Article 1 – Statement of Work (SOW)

1.0 Project Identification

1.001 PROJECT REQUEST

1.002 BACKGROUND

1.1 Scope of Work and Deliverables

1.101 IN SCOPE

1.102 OUT OF SCOPE

1.103 TECHNICAL ENVIRONMENT

1.104 WORK AND DELIVERABLES

1.2 Roles and Responsibilities

1.201 CONTRACTOR STAFF, ROLES, AND RESPONSIBILITIES

1.202 STATE STAFF, ROLES, AND RESPONSIBILITIES

1.203 OTHER ROLES AND RESPONSIBILITIES

1.3 Project Plan

1.301 PROJECT PLAN MANAGEMENT

1.302 REPORTS

1.4 Project Management

1.401 ISSUE MANAGEMENT

1.402 RISK MANAGEMENT

1.403 CHANGE MANAGEMENT

1.5 Acceptance

1.501 CRITERIA

1.502 FINAL ACCEPTANCE

1.6 Compensation and Payment

1.8 Additional Terms and Conditions Specific to this SOW

Article 2 – General Terms and Conditions

2.0 Introduction

2.001 GENERAL PURPOSE

2.002 ISSUING OFFICE AND CONTRACT ADMINISTRATOR

2.003 NOTICE

2.004 CONTRACT TERM

2.005 GOVERNING LAW

2.006 APPLICABLE STATUTES

2.007 RELATIONSHIP OF THE PARTIES

2.008 HEADINGS

2.009 MERGER

2.010 SEVERABILITY

2.011 SURVIVORSHIP

2.012 NO WAIVER OF DEFAULT

2.013 PURCHASE ORDERS

2.1 Vendor/Contractor Obligations

2.101 ACCOUNTING RECORDS

2.102 NOTIFICATION OF OWNERSHIP

2.103 SOFTWARE COMPLIANCE

2.104 IT STANDARDS

2. PM METHODOLOGY STANDARDS. The vendor will use the PMI Project Management Methodology

2.105 PERFORMANCE AND RELIABILTIY EVALUATION (PARE)

2.106 PREVAILING WAGE

2.107 PAYROLL AND BASIC RECORDS

2.108 COMPETITION IN SUB-CONTRACTING

2.109 CALL CENTER DISCLOSURE

2.2 Contract Performance

2.201 TIME IS OF THE ESSENCE

2.202 CONTRACT PAYMENT SCHEDULE

2.203 POSSIBLE PROGRESS PAYMENTS

2.204 POSSIBLE PERFORMANCE-BASED PAYMENTS (Actual performance rendered)

2.205 ELECTRONIC PAYMENT AVAILABILITY

2.206 PERFORMANCE OF WORK BY CONTRACTOR

2.3 Contract Rights and Obligations

2.301 INCURRING COSTS

2.302 CONTRACTOR RESPONSIBILITIES

2.303 ASSIGNMENT AND DELEGATION

2.304 TAXES

2.306 LIMITATION OF LIABILITY

2.307 CONTRACT DISTRIBUTION

2.308 FORM, FUNCTION, AND UTILITY

2.309 ASSIGNMENT OF ANTITRUST CAUSE OF ACTION

2.311 TRANSITION ASSISTANCE

2.312 WORK PRODUCT

2.313 PROPRIETARY RIGHTS

2.314 WEBSITE INCORPORATION

2.4 Contract Review and Evaluation

2.401 CONTRACT COMPLIANCE INSPECTOR

2.402 PERFORMANCE REVIEWS

2.403 AUDIT OF CONTRACT COMPLIANCE/ RECORDS AND INSPECTIONS

2.5 Quality and Warranties

2.501 PROHIBITED PRODUCTS

2.502 Reserved

2.503 Reserved

2.505 CONTRACTOR WARRANTIES

2.506 KEY STAFF

2.508 EQUIPMENT WARRANTY

2.509 PHYSICAL MEDIA WARRANTY

2.6 Breach of Contract

2.601 BREACH DEFINED

2.602 NOTICE AND THE RIGHT TO CURE

2.603 EXCUSABLE FAILURE

2.7 Remedies

2.701 CANCELLATION

2.702 RIGHTS UPON CANCELLATION

2.703 LIQUIDATED DAMAGES

2.705 SUSPENSION OF WORK

2.8 Changes, Modifications, and Amendments

2.801 APPROVALS

2.802 TIME EXTENTIONS

2.804 AUDIT AND RECORDS UPON CHANGES

3.1 Disclosure Issues

3.101 CONFIDENTIALITY

3.103 DISCLOSURE OF LITIGATION

3.2 Vendor/Contractor Compliance with Laws

3.201 GENERALLY

3.303 WORKPLACE DISCRIMINATION

3.304 LABOR RELATIONS

3.307 LIABILITY INSURANCE

Article 1 – Statement of Work (SOW)

1.0 Project Identification

1.001 PROJECT REQUEST

Under PA 241 of 2004, the Department of Labor and Economic Growth (DLEG) is required to create, host, and maintain a registry of electronic addresses to which minors have access. It is illegal for senders of adult or other materials which a minor is prohibited by law from purchasing, viewing, possessing, participating in, or otherwise receiving to send such electronic messages to any address listed in the registry. The Registry, to be known as the “Protect MI Child” Registry, will be operated through a secure website created, operated and maintained by a vendor. The Registry must provide a user-friendly registration process with easy access and a quick turnaround for registrants. There will be no charge to register addresses, known as “contact points”, in the Registry. Instead, senders will be charged a fee to have their electronic mailing lists checked against the contact points in the registry.

The Registry must encourage sender compliance by designing an efficient system that can be operated quickly and in congruence with industry standards where they exist. The vendor must provide real-time access to the system to individuals designated by the Department, provide regular reports and accommodate investigation requirements of DLEG and/or the Attorney General.

1.002 BACKGROUND

On July 21, 2004, Governor Jennifer M. Granholm signed legislation to create a child protection registry that will protect minors from unsolicited and inappropriate electronic mail. The registry will be established by July 1, 2005, and will be operated by the Department of Labor and Economic Growth (DLEG or Department), or contracted to a qualified third party.

Public Act 241 of 2004 (SB 1025) establishes a children’s protection registry that will provide safeguards and prevent, to the extent possible, the disclosure of information to children through devices and mediums, such as instant messaging addresses, wireless telephones, and e-mail addresses.

Under the law, a person will be permitted to register addresses to which one or more minors have access. A person will be prohibited from sending a message to a registered address if the primary purpose is to advertise or sell a product or service that a minor is prohibited by law from purchasing, viewing, possessing, participating in, or otherwise receiving.

Violations are subject to criminal penalties. The new law assigns enforcement responsibility to the Department of Attorney General. Civil actions brought by private parties are also authorized.

A related bill, House Bill 5979, now Public Act 242 of 2004, renders a violation of the Michigan Child Protection Registry Act as a violation of Michigan’s criminal statute prohibiting unauthorized computer access. The first violation is a misdemeanor. Subsequent violations are felonies.

On March 2, 2005 a Vendor Forum was held at the Michigan Public Service Commission (MPSC) to discuss the Request For Information (RFI), which was issued in regards to the Protect MI Child Registry. Vendors were requested to submit proposals/comments on the RFI by March 4, 2005. The Department of Management and Budget (DMB) received several proposals and comments from vendors. Included in the proposals/comments were questions and concerns on challenges that may need to be addressed in establishing the Registry.

1.1 Scope of Work and Deliverables

1.101 IN SCOPE

Establishment and maintenance of: database, web site, and a toll-free help line.

Provide hosting services.

Registration and renewal of registration for the database for responsible parties.

Registration and renewal of subscription for Senders to access database.

Removal from database for responsible parties.

Confirmation of registration, renewal, and removal of contact points.

Agency Goals Protect MI Child Real time access The Department of Labor and Economic Growth shall require the vendor to provide real time access to the information in the database to the staff in the department responsible for implementation of the Act and also provide real time access to the information in the database to the attorney general for investigation purposes.

Monitoring The Department of Labor and Economic Growth shall monitor the activities of the vendor in maintaining the database and facilitate access to the information in the database to the appropriate department and attorney general personnel.

Reporting requirements

The vendor shall provide a monthly report to the Department indicating the activity for the month related to the number of contact points registered each month along with the year to date totals, the expiration dates of the contact points, schools and institutions registering contact points, operating expenses, number of contact points checked against the registry, number and listing of entities requesting access to the registry. This report shall be accessible in Crystal Reports format for the Department use and any modifications to the format as deemed necessary by the Attorney General shall be made on 90 days notice on an ongoing basis. Please refer to section 1.302 Reports, for further specific information on the reporting requirements.

Report accessibility The vendor shall make available the monthly reports to the attorney general staff and perform an annual audit of the revenues and expenditures of the registry program and provide a copy of the audit report to the Department and the attorney general.

Database requirements The vendor shall provide a database extensive enough to be able to meet the Registration Requirements of the Child Protection Registry Act. Based on the 2003 results from the Census Bureau for the State of Michigan. There are 2,538,920 youths under the age of 18 in the state of Michigan and each youth could have more than one address. There is a total population of 10,079, 985 in the State of Michigan that would qualify for the Child Protection Registry Act. Each person could also have more than one address. Refer to Section 1.103

(1) and (2), as well as Section 1.104 for further specific information on the database requirements.

Website requirements The vendor must provide adequate redundant websites and bandwidth to be able to support the requirements of the Child Protection Registry Act. The vendor also must provide accommodations for submissions, problems, and complaints from the parents, guardians, institutions and senders.

Secure transfer method The vendor must provide a secure and reliable FTP program or equivalent mechanism that will transfer data to permitted entities. The vendor will develop a process that can be used live by the MPSC to download information for its use.

Toll-free help line The vendor must provide a toll-free help line, which will have automated responses, and may also have the opportunity for senders and registrants to be able to contact live support staff if the State and the Vendor mutually determine such live support staff to be necessary after 180 days of the Protect MI Child Registry’s operation. The purpose of the toll-free help line is to assist senders and registrants who may have questions to assist in problems that may occur (such as registration problems, complaint filing inquiries, etc), and address unforeseen issues throughout the duration of the Protect MI Child program.

Public relations campaign

The department shall conduct a public relations campaign to advertise the availability of the Protect MI Child Registry.

A. Compliance Accountability

The State will not be held accountable for non-compliance and/or non-registry by senders and/or registrants. The State will also not be held accountable for the money that may be lost due to the non-compliance. It will be the responsibility of the vendor to develop a website, help line, and registry system, which encourages compliance and registry, by both senders and registrants, at the highest level.

B. State Acknowledgements of Technical Limitations

The State recognizes and acknowledges that the services provided by the Vendor are only registry administration and compliance tool services and do not constitute an email suppression service, an email filter service, or any similar service. That State further acknowledges and recognizes that senders comparing their email lists against the registry, may extrapolate valid information on addresses that are listed on the registry and that the Vendor has no duty to ensure that senders will not misappropriate the data received. The State also recognizes and acknowledges that the Vendor has no duty to verify that a minor has access to any registered contact point.

1.102 OUT OF SCOPE

Services currently provided by the national “Do Not Call” list are outside of the scope of work, with the exception of providing a link to the “Do Not Call” list on the Protect MI Child website.

1.103 TECHNICAL ENVIRONMENT

1. Web Site Requirements: Website development should have the “look and feel” of the State website and conform to all State web development standards. The vendor must create and maintain a secure website that meets all State defined requirements including: Look and feel standards for static web pages; State and Federal security and privacy requirements; State and Federal ADA requirements. They can be found at:http://www.michigan.gov/documents/Look_and_Feel_Standards_2003v2_72379_7.0.pdf

(a) Technical Specifications All user views for input, output, and any related information should be presented using the Michigan.Gov portal, with data exchange between the portal and the application being sent in XML in a web services model.

For the duration of this contract, the vendor will allow the State use of domain names such as protectMIchild.com, ProtectMIChild.net, and ProtectMIChild.org, for promotion of the Protect MI Child Registry. Also, the vendor will work with the State to register any domains including filing for a .gov registration. Unless specifically authorized by the State, none of the domain names listed above will be used for a purpose other than linking to a ProtectMIChild.gov site for which registration will be sought for the duration of the contract. Within 15 days of the execution of this Agreement, the State will deliver from the Chief Information Officer of the State, or her designee, a letter authorizing a registration of an appropriate .gov domain or domains.

(b) Web Accessibility Standards The vendor must provide web applications in conformance with Michigan Web Accessibility Standards, which can be found at http://www.michigan.gov/documents/Usability_guidelines_2003v1_72381_7.pdf

The vendor’s sites will operate on the Microsoft Internet Explorer, Firefox/Mozilla, Netscape, AOL, Safari, Opera, and other industry standards-complaint browsers, which must be described by the vendor. The vendor will support all HTML4.0+ browsers, and have already successfully tested a mock-up version of the Registry on browsers back to Netscape 2.0. The vendor will support screen resolutions down to 640 x 480 pixels. The vendor will provide a site that will downgrade well to text-based browsers such as Lynx, or text-readers designed for the visually impaired. The vendor will also either design a WEP-based version of their site, or architect the site in such a way that it adapts well to mobile devices.

(c) The vendor must provide adequate redundant websites and bandwidth to be able to support the requirements of the Michigan Children’s Protection Registry Act. The vendor also must provide commercially reasonable accommodations for submissions, problems, and complaints from responsible parties and senders.

(d) Web Site Registration

(i) The vendor must design, implement and maintain a web site accessible through the State of Michigan Portal system and other sites as determined by the Department that will allow responsible parties to register, amend and delete their registrations, and check their status in the Registry.

(ii) Only those responsible parties who have registered a contact point may request to have that registration updated or terminated. If a parent wishes to have his/her child excluded from a group registration such as a domain name registered by a school, that parent must contact the school and make a request to the school to have that child removed from the registry. The school will then have to contact the vendor and submit an updated request. The parent will not be allowed to make the request directly to the vendor.

The Vendor has no duty to manage the communication and adjudication between parents and schools. The Vendor will only be responsible for taking direction from the school’s responsible party in such circumstances.

(iii) If custody or guardianship of a minor changes in a way that affects a registered contact point, this issue must be resolved privately among the individuals involved. In cases where confusion over guardianship. etc., is unresolved, the vendor may remove the registered contact point from the Registry database.

(iv) The vendor must design, implement and maintain a web site accessed through the State of Michigan's computer system and other sites as determined by the Department that will allow Senders to register as a subscriber to the Protect MI Child Registry, renew, amend or delete their subscription, to check their status as a subscriber, and to pay their subscription fee

(v)The vendor will design a site that adheres not only to the guidelines established by Michigan, but also embodies the clean and familiar spirit of the Federal Do-Not-Call site

(vi) The vendor will design sites that are very accessible. At a minimum, all sites will comply with Section 508 of the Federal Rehabilitation Act and the W3C’s Content Accessibility Guidelines.

Where possible, the vendor will design public pages of its sites to achieve Bobby AAA compliance.

(vii) The vendor will also work with the State to refine the image and perception of the registry, and make available the vendor’s media relations resources, including possible logos that may exist subject to reasonable limitations in accordance with the maintenance of the Vendor’s rights under federal and state trademark laws. However, the State reserves the right to not include additional information such as the logos. The vendor will also work with the State to help promote the Protect MI Child Registry.

(viii) The vendor shall have a registration process, which features the following:

(a) a Registry website through which responsible parties may initially register as well as renew or change the registration status of any registered contact points;

(b) a confirmation process verifying that the responsible party has control over any registered contact points, whether they are email addresses, instant message ids, facsimile numbers, or mobile device numbers;

(c) a system to verify registrants are Michigan residents through IP address mapping, zip and area code verification;

(d) a mechanism for responsible parties to register new addresses, renew contact points whose registrations are set to expire, or remove already-registered contact points;

(e) and an email notification process whereby responsible parties may be alerted whenever a registered address is due to expire, or if there has been any change in a registered contact point’s status.

(ix) The vendor will only retain children’s actual addresses long enough to send the initial confirmation message. Once completed, the vendor will place a hashed value derived from each registered contact, and the original will then be expunged from the system. The information will be expunged not only by deleting it from the system, but also by overwriting the contact point with random data thereby taking reasonable efforts to prevent recovery. As required in the Michigan Children’s Protection Registry Rules, addresses for registrants are required. They must be kept for the duration of time that is outlined in the contract (Section 1.103 (4) Record Retention). The system must be constructed in a way that allows for proper audit methods. Please refer to Section 2.403: Audit of Contract Compliance/Records and Inspections.

(x) The vendor will require a minor’s contact point address, as well as the approximate date of birth (month and year) for registration. All communication between registrants and the web servers will be encrypted using a minimum of 128-bit secure socket layers (SSL). Confirmation of the individual registering the contact point will take place by the vendor.

(xi) The vendor must develop a system that is designed from the beginning to stop abuse (in regards to pranks, etc) and limit its harm if it occurs. The vendor will verify every registration via the contact point, regardless of the type of contact point, before it is added to the registry.

Moreover, the vendor will log all transactions and have built-in mechanisms that track suspicious behavior. The vendor can restrict access to known abusers and roll back any transactions they may have initiated. The vendor will work with the state to create guidelines under which these anti-abuse measures will be enforced. The State recognizes and acknowledges that these anti-abuse mechanisms are not foolproof. While the Vendor will use commercially reasonable anti-abuse mechanisms, the state acknowledges that such abuse may still occur.

(xii) The vendor shall design a website that has the look and feel of the mock webpages that were proposed by the vendor in its April 1, 2005 response to the Department of Management and Budget ITB No. 071I5200177. The vendor will work with the State in refining these sites/pages.

(e) Informational Links The vendor shall provide hyperlinks from the website to such other appropriate sites as the Department shall approve.

(i) The vendor will work to educate registrants that the system merely creates a tool to help prosecutors and help legitimate marketers avoid sending inappropriate materials to children. Explaining what the Protect MI Child Registry can and cannot do, as well as setting realistic expectations of the benefits that registrants can expect, is important throughout the registration process, as well as during any interaction with users of the toll-free number.

(ii) The website will contain information for users including answers to frequently asked questions. An email address and contact form will be provided where registrants can send their questions. The vendor will respond to these questions in a timely manner. The vendor will include instructions and links to the State’s do-not-call program in order to route visitors looking for that service to the appropriate website.

(iii) The website will contain information indicating that services provided through the website are only registry administration and compliance tool services and do not constitute an email suppression service, an email filter service, or any similar service. The vendor will provide a disclosure, acknowledgement, and release to registrants that there is a possibility that Senders who subscribe to the registry may extrapolate valid information on addresses that are listed on the registry and use it in a manner proscribed by law. If this occurs, neither the Vendor nor the State of Michigan can be held liable.

Vendor has no duty or ability to ensure that senders will not misappropriate the data received.

(f) Educational Information for Responsible Parties and Contact Points

The vendor shall include on the web site such educational information, as the Department shall approve to advise persons of their rights under the Act or other related consumer protection issues. The vendor is encouraged but not required to propose additional information or functionality on the website that will increase the use of the Registry by responsible parties.

(g) Educational Information for Senders The vendor shall include on the web site such information as the Department shall approve to advise Senders of their responsibilities under the Act. The vendor is encouraged but not required to propose additional information or functionality on the website that will increase the use of the Registry by senders.

The vendor will provide information via the Protect MI Child website as well as a customer service phone number where senders can seek information on complying with the Michigan Children’s Protection Registry.

(h) On-line Services

(i) The vendor may be required to provide an application that will allow responsible parties and senders to file a complaint with the Office of the Attorney General on-line.

(ii) The vendor must provide downloadable complaint forms, which the complainant may print and mail.

The Vendor will have no duty to process or enter the data from any complaint printed complaint form. The form will specify that that it is to be mailed directly to the Attorney General’s office.

(iii) The vendor must provide an email address which both senders and responsible parties may use to contact the vendor, in order to inquire about information on the purpose and use of Protect MI Child, complaint information, registry information, website navigation issues, etc.

(i) After an initial 120-day grace period after beginning operation of the registry, the Protect MI Child website shall not be “down” for over an hour of unscheduled time in a month, nor more than 3 hours during any given quarter, excluding scheduled maintenance times. However, during the grace period, the vendor is expected to adhere to these commercially reasonably requirements.

2. Database Requirements

(a) The vendor shall provide a database extensive enough to be able to meet the registration requirements of the Michigan Children’s Protection Registry Act. There are 2,538,920 youths under the age of 18 in the state of Michigan and each youth could have more than one address. There is a total population of 10,079, 985 in the State of Michigan that could qualify for the Michigan Children’s Protection Registry Act. Each person could also have more than one address.

(b) Section 1.104 specifies required fields for the Protect MI Child Registry database. These fields shall accommodate information on contact points, responsible parties and senders as necessary to implement these rules consistent with the Protect MI Child Act.

(c) Required Updates

(i) The vendor shall ensure that data entered into the Registry, Sender and Enforcement databases is accurate, based on submitted data from Senders and Responsible Parties, and up to date.

(ii) The vendor agrees to the following criteria: All verified contact point data must be updated within 24 hours of receipt of the verification. The vendor shall enter all verified registration requests within 24 hours of receipt of the verification.

(iii) All Sender data must be updated within 24 hours of receipt.

(iv) The vendor must include any verified additions, amendments or deletions to the sender database within five business days of receipt of the verification.

(vii) The vendor must remove duplicates. No less than quarterly, the vendor shall ensure that any duplicate records have been purged from the databases. The state acknowledges that duplicates are any contact points that are exactly the same. The state acknowledges that the vendor has no duty or ability to determine whether multiple contact points resolve to the same destination (e.g., two phone numbers that ring the same line, two email addresses that end up in the same inbox, etc.).

(viii) On a monthly basis, the vendor will ensure that all contact points, which have surpassed the 18-year age limit, according to information provided by responsible parties are removed from the databases. The state acknowledges that the vendor is relying on the information provided during registration and has no duty or ability to verify the actual age of the user of the registered contact points.

(d) Enforcement Database

(i) The fields required to support the enforcement of the Act may be modified but, at a minimum, should allow for tracking of the following:

(A) Name of complainant

(B) Telephone number of complainant

(C) Case number

(D) Progress notes

(E) Final disposition of case

(F) The contact point that received the prohibited information

(G) Name of minor who received the prohibited information

(H) Mailing address of the recipient

(I) Email address of the complainant

(J) Any information about the message itself (screen shots, the actual message, URL’s contained in the message, etc.)

(ii) Authorized officials from the Michigan Public Service Commission and the Office of the Attorney General will have 24-hour access through the administration website to the complaint data and summary reports. Vendor will work with the Michigan Attorney General to store records and data in such manner as the Attorney General reasonably requires. These reports will summarize both the content of the complaints received over the last week as well as, to a commercially reasonable extent, information that may identity the worst offenders targeting Michigan’s children. The vendor will work with the State to refine these reports to best serve the agencies that will enforce the law. The vendor will also perform a first-level automated research on the source of the messages that were sent. The vendor will utilize its Project Honey Pot system and query other anti-spam resources to the extent that the State and the vendor determine is reasonably advisable. The vendor will advise the State of any significant findings from its anti-spam research efforts.

(iii) The vendor’s complaint reporting system will have at least three public interfaces:

(A) An email address to which prohibited messages may be forwarded

(B) a website through which prohibited messages may be reported and complaints filed, and

(C) an ADA-compliant PDF form which may be downloaded, printed, filled out, and mailed in to the Attorney General’s Office.

The vendor will utilize an on-line complaint form similar to the mockup provided in its April 1, 2005 response to ITB No. 017I5200177.

(e) Down Time

(i) Unscheduled down time Not withstanding the 120-day grace period for other sections of this contract, there will be an initial 90-day grace period after the implementation of the registry’s operation, databases shall not be “down" for over an hour of unscheduled time in a month, nor more than 3 hours during any given quarter, excluding scheduled maintenance time. If the database is found to be “down” for over the allowed timeframe, the vendor must notify the MPSC Program Analyst, currently Ryan McAnany @ 517-241-6139 that it is “down” and also notify the MPSC when it is returned to service after down time.

(ii) Scheduled down time

The vendor is required to explain its plan for scheduled down time, in order to make necessary repairs, upgrades, and routine maintenance to the system.

a) The vendor will take only those components of the system in need of service offline

b) Scheduled maintenance will occur between midnight and 6:00am

c) Schedule downtime will average no more than an average of 5 hours per week in any…