Attachment__8_Technical_Approach_Scenario_v6__12_Jun__2017.pdf

TECHNICAL APPROACH SCENARIOS

## MONTH 20XX

DEVELOPED BY

MARINE CORPS SYSTEM COMMAND (MARCORSYSCOM)

MARINE CORPS TACTICAL SYSTEMS SUPPORT ACTIVITY (MCTSSA)

i

Table of Contents

1 TECHNICAL SCENARIO DESCRIPTION - MCTSSA

1.1 TSS On-Site Technical Support - MCTSSA

1.2 TSS Exercise Support - MCTSSA

1.3 TSS Contingency Support - MCTSSA

2 TECHNICAL SCENARIO DESCRIPTION – III MEF

2.1 TSS On-Site Technical Support – III MEF

2.2 TSS Exercise Support - III MEF

2.3 TSS Contingency Support - III MEF

3 TECHNICAL SCENARIO DESCRIPTION – MARCENT BAHRAIN ... 5

3.1 TSS On-Site Technical Support - MARCENT Bahrain

3.2 TSS Exercise Support - MARCENT Bahrain

3.3 TSS Contingency Support - MARCENT Bahrain

4 GROUND RULES AND ASSUMPTIONS

5 TECHNICAL SCENARIO REQUIREMENTS

6 POINTS OF CONTACT:

1 TECHNICAL SCENARIO DESCRIPTION - MCTSSA

This is a request for a technical solution and price proposal for the following technical scenario.

This technical scenario identifies MCTSSA Customer Service

Requirements as they pertain to Contractor Support Services available through the TSS IDIQ contract. The services, identified in Sections

1.1 to 1.3 of this request for proposal, reference specific requirements in the TSS PWS. The Offeror shall provide C4I systems support to MCTSSA, while in garrison, during exercises and deployments, and in support of contingency operations (e.g., hazardous duty, combat operations, peace-keeping, humanitarian relief, etc.).

Focus of this effort is to provide C4I support to the MCTSSA support center while simultaneously providing deployed C4I support for exercises and operations.

1.1 TSS ON-SITE TECHNICAL SUPPORT - MCTSSA

The MCTSSA task order is the foundational task order on the contract.

The MCTSSA task order provides the site leads at each of the MEFs. It also provides for subject matter expert (SME) capabilities that cover the primary C4I components of a MAGTF.

C4I analysts on this specific task order comprise approximately one third of all C4I analysts located at the MCTSSA support center. It is anticipated that approximately 2 to 4 analysts on this task order will be deployed concurrently in support of exercises or operations. The vendor therefore, shall plan to provide C4I support for the primary components of the MAGTF at the C4I support center despite deployments.

As specified in this technical scenario, the Contractor shall be prepared to provide fully qualified personnel to support MCTSSA for the duration of the technical scenario period of performance.

The contractor must provide qualified personnel to provide SME technical support to MCTSSA and operating forces for fielded C4I systems identified in Table 3-1 of the PWS and other C4I systems as specified in this technical scenario or identified by the COR or

Contracting Officer.

On-site technical support includes, but is not limited to, providing:

Troubleshooting

Issue resolution

System administration

Software and hardware installation

Technical guidance

Systems integration

Test support

Engineering assessments

Documentation of tactical systems issues and resolutions

Informal training (i.e., over-the-shoulder training) o This training is intended to provide Marines with technical guidance and expertise, so that the Marine can operate, diagnose, and resolve system integration, configuration, and interoperability issues.

The Contractor shall provide on-site support during normal working hours or as required by supported units. Working hours for on-site support shall not exceed 40 hours per individual per week. The

Contractor shall coordinate and get approval from the COR for support that falls outside normal working hours.

1.2 TSS EXERCISE SUPPORT - MCTSSA

Contractor on-site services ordered via this task order will also provide technical support to various CONUS/OCONUS locations in support of exercises, tactical systems fielding, systems integration, and test events.

Normal working hours are set by the supported unit’s Government

Service Representative (GSR). The Contractor shall coordinate and get approval from the on-site GSR or COR for support that falls outside normal working hours. During exercise support, the hours may be extended to no more than 12 hours per day, seven days a week.

1.3 TSS CONTINGENCY SUPPORT - MCTSSA

To assist vendors with contingency operations planning, the MCTSSA

Contracting Officer is publishing guidance in ADDENDUM 3 of the PWS.

The Contractor shall provide technically qualified personnel, to support fielded tactical C4I systems during contingency operations at various locations worldwide. The Contractor shall have personnel ready to deploy immediately after issuance of this technical scenario to support contingency operations for the duration of the period of performance. The Contractor shall ensure personnel providing support under this task are fully prepared for deployment.

The Contractor shall provide technical support to Marine Corps units engaged in contingency military operations in hostile environments under hazardous and dangerous conditions. These operations are conducted in conditions of political violence, terrorist activity, armed conflict, insurrection, civil or military strife, and humanitarian aid. Requests for support of military operations are negotiated between the Contracting Officer, Contractor, and the COR.

Contractor personnel supporting contingency operations shall be deployed for no more than one year increments. Normal working hours are set by the supported unit. During contingency support, the hours may be extended to no more than 12 hours a day, seven days a week.

Contractor support during contingency combat operations under this

PWS, is addressed in DoD Instruction (DoDI) 3020.41.

2 TECHNICAL SCENARIO DESCRIPTION – III MEF

This is a request for a technical solution and price quote for the

This technical scenario identifies the III MEF Customer Service

Requirements as they pertain to Contractor Support Services available through MCTSSA’s TSS IDIQ contract. The services, identified in

Sections 2.1 to 2.3 of this notional request for quote, reference specific requirements in the TSS PWS. The Offeror shall provide C4I systems support to III MEF, while in garrison, during exercises and deployments, and in support of contingency operations (e.g., hazardous duty, combat operations, peace-keeping, humanitarian relief, etc.).

2.1 TSS ON-SITE TECHNICAL SUPPORT – III MEF

The III MEF task order builds upon the MCTSSA framework by providing additional support for tactical networking, satellite communications, and C2 systems tailored to the needs of III MEF.

The vendor therefore, shall plan to provide C4I support for tactical networking, satellite communications, and C2 systems to multiple subordinate units located in Okinawa, Japan.

prepared to provide fully qualified personnel to support III MEF for the duration of the technical scenario period of performance.

The contractor must provide qualified personnel to provide subject matter expert (SME) technical support to III MEF for fielded C4I systems identified in Table 3-1 of the PWS and other C4I systems as

Issue resolution

System administration

Software and hardware installation

Technical guidance

Systems integration

Deploying Group Systems Integration Test support

Engineering assessments

Documentation of tactical systems issues and resolutions

Informal training (i.e., over-the-shoulder training) o This training is intended to provide Marines with technical guidance and expertise, so that the Marine can operate, support shall not exceed 40 hours per individual per week. The

2.2 TSS EXERCISE SUPPORT - III MEF

Contractor on-site services ordered via this task order will also provide technical support to various OCONUS/CONUS locations in support of exercises, tactical systems fielding, systems integration, and test approval from the on-site GSR or COR for support that falls outside

2.3 TSS CONTINGENCY SUPPORT - III MEF

various locations worldwide. The Contractor shall have personnel ready to deploy immediately after issuance of this technical scenario to support contingency operations for the duration of the period of under hazardous and dangerous conditions. These operations are conducted in conditions of political violence, terrorist activity, armed conflict, insurrection, civil or military strife, and

3 TECHNICAL SCENARIO DESCRIPTION – MARCENT BAHRAIN

This is a request for a technical solution and price quote for the

This technical scenario identifies the US Marine Forces Central

Command (MARCENT) in Bahrain Customer Service Requirements as they pertain to Contractor Support Services available through MCTSSA’s TSS

IDIQ contract. The services, identified in Sections 3.1 to 3.3 of this notional request for quote, reference specific requirements in the TSS PWS. The Offeror shall provide C4I systems support to MARCENT

Bahrain, while in garrison, during exercises and deployments, and in support of contingency operations (e.g., hazardous duty, combat operations, peace-keeping, humanitarian relief, etc.). Focus of this effort is to provide C4I support to the MARCENT Information Management

Office (IMO).

3.1 TSS ON-SITE TECHNICAL SUPPORT - MARCENT BAHRAIN

The MARCENT Bahrain task order provides support for C2 and knowledge management systems tailored to the needs of MARCENT.

The vendor therefore, shall plan to provide concurrent support for two separate subordinate units located in Bahrain.

prepared to provide fully qualified personnel to support MARCENT

Bahrain for the duration of the technical scenario period of performance.

The contractor must provide qualified personnel to provide subject matter expert (SME) technical support to MARCENT for fielded C4I systems identified in Table 3-1 of the PWS and other C4I systems as

Issue resolution

System administration

Software and hardware installation

Technical guidance

Systems integration

Documentation of tactical systems issues and resolutions

Informal training (i.e., over-the-shoulder training) o This training is intended to provide Marines with technical guidance and expertise, so that the Marine can operate, support shall not exceed 40 hours per individual per week. The

3.2 TSS EXERCISE SUPPORT - MARCENT BAHRAIN

Contractor on-site personnel ordered via this task order will also provide technical support to various OCONUS locations in support of exercises, tactical systems fielding, systems integration, and test approval from the on-site GSR or COR for support that falls outside

3.3 TSS CONTINGENCY SUPPORT - MARCENT BAHRAIN

various locations worldwide. The Contractor shall have personnel ready to deploy immediately after issuance of this technical scenario to support contingency operations for the duration of the period of under hazardous and dangerous conditions. These operations are conducted in conditions of political violence, terrorist activity, armed conflict, insurrection, civil or military strife, and

4 GROUND RULES AND ASSUMPTIONS

a) Personnel will be deployed by the Contractor to the appropriate support areas as requested by the supporting unit.

b) Information regarding Program Management, QASP compliance, GFE and Facilities, Security Requirements, Tactical Systems

Support, Invoicing, Overseas Provisions, and all other contract related topics, not specifically addressed in this technical scenario, are addressed in the TSS PWS.

5 TECHNICAL SCENARIO REQUIREMENTS

The Contractor shall provide a technical solution and 60 month price quote for the following:

a) MCTSSA

a. On-site support for C4I Tactical Systems Support Center

b. Exercise support

c. Contingency and operations support

b) III MEF

a. On-site support for C4I tactical systems

b. Exercise support

c. Contingency and operations support

c) MARCENT Bahrain

a. On-site support for C2 and Information Management systems

b. Exercise support

c. Contingency and operations support

d) All associated contingency and exercise labor hours should be based on 12 hour days per deployment.

e) Plan for two weeks of exercise support labor hours per analyst in the region.

f) Contingency support labor hours for two analysts for four weeks in the respective areas of operation.

g) All deliverables shall be provided in accordance with the provisions as stated in the PWS.

6 POINTS OF CONTACT:

COR: TBD

GSRs: TBD