Solicitation Amendment (M6700125Q0014).pdf

CONTRACTING DEPARTMENT

ATTN: REGINA HARTLEY P.O. BOX 8368

CAMP LEJEUNE NC 28547-8368

M930515701266

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

Amendment issued to add the Quality Assurance Surveillance Plan (QASP) to the solicitation. The deadline for quote submissions has been extended from June 24, 2025 to June 26, 2025. All quotes must be received by 10:00 AM EST.

POC: Crystal Turner Email: crystal.turner@usmc.mil

1. CONTRACT ID CODE PAGE OF PAGES

J 1 5

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 20-Jun-2025

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X M6700125Q0014

X 9B. DATED (SEE ITEM 11)

03-Jun-2025

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

20-Jun-2025

CODE

M67001

MARINE CORPS FIELD CONTRACTING SYS

PO BOX 8368 BLDG 316

CAMP LEJEUNE NC 28547-8368

M67001 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE M67001

FACILITY CODECODE

EMAIL:TEL:

M6700125Q0014

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 24-Jun-2025 10:00 AM to 26-Jun-2025 10:00 AM.

The Issued By organization has changed from

M67001

MARINE CORPS FIELD CONTRACTING SYS

PO BOX 8368 BLDG 316

CAMP LEJEUNE NC 28547-8368

to

CONTRACTING DEPARTMENT

CAMP LEJEUNE NC 28547-8368

The 'issued by' organization has changed from

M67001MARINE CORPS FIELD CONTRACTING SYS

ATTN: PATRICK KELLEY

PO BOX 8368 BLDG 316

CAMP LEJEUNE NC 28546

to

CONTRACTING DEPARTMENT

CAMP LEJEUNE NC 28547-8368

The following have been added by full text:

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Contracting Office Representative (COR): The COR will evaluate the Contractor’s performance by utilizing this

QASP and the Performance Work Statement (PWS) to assure services meet the requirements of the contract. The

Government’s QASP is not a substitute for Quality Control by the Contractor.

Purpose: The QASP has been developed to provide the standard of surveillance for monitoring contractor services in support of this contract. The COR will be appointed at the time of award and COR contact information will be provided. The COR will supervise the performance of Quality Assurance Evaluators (QAEs) and will use the QASP at his determination to ensure the standards of the contract are being met.

Performance Standards: The QASP provides a systematic method to evaluate the service the Contractor is required to furnish. The COR will assess the Contractor’s performance to ensure the Contractor is performing up to the specified standards. The standards for this contract are stated in the Performance Requirement Summary (PRS) included in the QASP as determined by the COR.

Management and Oversight: The QASP is based on the premise that the Contractor, not the Government, is responsible for the management and any Quality Control action required to meet the terms of the contract. The performance requirements recognize that the Contractor is not a perfect manager, and that unforeseen requirements and uncontrollable problems do occur. Good management and use of an adequate Quality Control Plan will allow the

Contractor to operate within specific performance requirements. QASPs are designed to be objective, fair, and consistent in evaluating Contractor performance against provided standards.

Acceptable Quality Levels (AQLs): AQLs have been established in the PRS and provide performance standards that the Contractor will meet in performing the contract. In the event the Contractor does not meet the established

AQLs, the Contracting Officer has the right to exercise the negative incentives in this QASP.

Primary Method of Surveillance/Evaluation: The COR will perform the evaluation based on using one of the various methods outlined in the PRS included in the QASP. The following methods may be incorporated into the PRS to monitor contract performance:

Random Sampling (RS): RS is based on the premise that each and every occurrence of work has an equal chance of being inspected. In order to draw valid conclusions about the work performance, surveillance by RS must be statistically valid. The key elements are: Sample size is specified for a given population to achieve a predetermined level of statistical accuracy. Work occurrences must be selected for evaluation by a random selection procedure. As a result, each occurrence has an equal chance of being selected. Sampling intervals must be predetermined.

Surveillance data gathered by other methods (i.e., customer complaints and unscheduled inspections) cannot be combined with data gathered through RS for performance evaluation determinations.

Planned Sampling: QASP relies on planned sampling, which is a subjective process. The Government will document the criteria and rationale used for selecting the sample. The criteria will include, but not to be limited to specific work occurrences, sample sizes, and services that receive little or no evaluation.

100% Inspection: QASP is based on inspection where specific characteristics of every performance unit are examined and tested to determine conformance with requirements.

Customer Surveys and Validated Customer Complaints: The survey surveillance method is where customers and end users are surveyed to provide input on specific service levels. The validated customer complaint surveillance method is based on customer awareness and satisfaction and is mainly used to supplement other surveillance methods.

Customers familiar with contract requirements notify the Government when there is a case of poor performance or nonperformance. Upon notification, the Government investigates the report and documents any valid performance problems.

Interactive Customer Evaluations (ICE): ICE is a web-based evaluation that the customer uses to provide feedback on services provided. The customer will rate on a scale from “Awful” to “Excellent” the quality and timeliness of the services received from the Contractor.

Negative Incentives: If any of the performance requirements do not meet the AQL set in the PRS table, the COR shall document the discrepancy(s) and shall notify the Contractor promptly, and the Contracting Officer on a monthly basis for appropriate action. When the performance is below the AQL standard, the Government may implement a negative incentive that includes increased surveillance and/or Contractor reporting, as well as documentation on the

Contractor’s Performance Assessment Reporting System (CPARS). If the Contractor’s performance does not improve by the second month, a meeting will be held to review additional corrective actions to determine financial penalties to be assessed the Contractor.

Notification: The COR will notify the Contracting Officer (KO) in writing of unacceptable quality levels. The KO will promptly provide written notification of discrepancies monthly, or immediately if the situation significantly affects the well-being of the overall project. The Contractor will be given the opportunity to respond in writing to each discrepancy.

Response: The Contractor shall provide a written response to the cause and the corrective action to prevent recurrence within ten (10) working days after receipt of the COR’s notification. The Contractor should cite specific quality program procedures or new procedures instituted to prevent recurrence.

Records: The COR will maintain contract surveillance files as directed by the KO.

Ratings: Past performance information shall be entered into CPARS, the Government wide evaluation reporting tool for all past performance reports on contracts and orders. Each factor and sub factor used shall be evaluated and a supporting narrative provided. Each evaluation factor shall be rated in accordance with a five-scale rating system (i.e., exceptional, very good, satisfactory, marginal, and unsatisfactory). The ratings and narratives must reflect the definitions in the tables 42-1 or 42-1 of the Federal Acquisition Regulation (FAR).

Documentation: Documentation used and referenced to perform surveillance will consist of monthly reports, Contractor Plans and Procedures, Schedules, Customer Feedback, and Contract Data Requirements.

Recording Observations: The COR shall use Surveillance Logs to record information on scheduled observations and deficiencies noted. Each observation is recorded on the log. The documents then become a formal record for reference. The Contractor is to be informed each time that a deficiency is found during scheduled observations. The

COR makes a notation on the Surveillance Log of the date and time the deficiency was discovered and subsequently requests that the Contractor initial the notation, documenting notification of the deficiency.

Potential Unacceptable Performance: The COR must identify the specific service that is unacceptable and the possible causes and ask several questions which if answered will probably pinpoint the source of the problem.

Documenting Unacceptable Performance: The COR must attempt to resolve the problem with the Contractor. The original log and the attempted solution (along with an evaluation of results) are forwarded to the KO through the COR.

Based on the severity of the discrepancy and the success of the solution/corrective action, the COR will notify the KO.

The Contractor shall complete a response to the unacceptable evaluation if requested by the KO or by its own choice.

Taking Action: The COR may evaluate the Contractor’s performance and document any non-compliance, but only the KO may act against the Contractor for an unacceptable rating. When the Contractor’s performance is unacceptable and a formal action is indicated, the COR will determine what action is appropriate for the specific circumstances and make a recommendation to the KO.

Documentation: The COR retains a copy of all inspection schedules and surveillance activity logs during the contact and forwards them for inclusion in the contract file at the end of the surveillance period. However, when a specific service becomes unsatisfactory during a surveillance period, the inspection documentation supporting the contract discrepancy report is forwarded to the KO.

Performance Requirements Summary: The performance standards for this PWS are stated in the Performance

Requirements (PRS) below:

PWS

Section Performance Standards

Acceptable Quality

Level

Surveillance

Method

1.4 All workstations are staffed during hours of operation. 100% 100%

Inspection

2.2 to

2.2.6

Contractor personnel are responsible for entering data, verifying accuracy of data, and updating data as changes occur.

95% Random

Sampling

2.2.6 Contractor Vetting Office Daily Status Logs are correctly completed and turned in at the close of business each day.

95%

Random

Sampling

2.2.10 Commercial Vehicles Logs are correctly completed and

turned in at the close of business each day 95%

Random

Sampling

5.4 to

5.4.2

Contractor Staff exhibits a professional appearance and communicates with customers in a professional and polite manner

95% Random

Survey

Deliverables: The contractor shall provide the following data deliverables:

(End of Summary of Changes)

PWS

Section Description Authority Frequency Distribution

Delivery

Due Date

2.2.5 Commercial Vetting Office Daily

Status Log

Government provided format Daily COR

At close of business each day

2.2.10 Commercial Vehicle Log

Government provided format Daily COR

At close of business each day

5.4.4 Personnel Roster

Standard contractor format Daily COR

At close of business each day