M67001-17-Q-0007_RFQ.pdf

SEE ADDENDUM

(No Collect Calls)

M67001-17-Q-0007 27-Oct-2016

b. TELEPHONE NUMBER

910-451-1256

8. OFFER DUE DATE/LOCAL TIME

01:00 PM 29 Nov 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE

NO.

M670019. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

TRACY E. FULKS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF

AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

M67001MARINE CORPS FIELD CONTRACTING SYS

P.O. BOX 8368 BLDG 1116

CAMP LEJEUNE NC 28547-8368

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE

SMALL BUSINESS

SIZE STANDARD:

$27,500,000

NAICS:

541513

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE

WOMEN-OWNED SMALL BUSINESS

PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

ITEMS (CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M67001-17-Q-0007

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months CONUS Support Services

FFP

For labor categories and hours see Attachment 1

FOB: Destination

NET AMT

0002 1 Lot OCONUS Support Services

FFP

In accordance with the Performance Work Statement and OCONUS rates included in Attachment 1. All OCONUS support requires approval from the COR prior to performance. Hours are included in the hours in Attachment 1.

0003 1 Lot Overtime Rates

FFP

In accordance with the Performance Work Statement and Overtime rates included in Attachment 1. Overtime must be authorized in advance by the Contracting

Officer's Representative prior to performance.

0004 1 Lot Travel

FFP

In accordance with the Performance Work Statement. Travel must be authorized in advance by the Contracting Officer's Representative prior to performance.

PERFORMANCE WORK STATEMENT

II MEF IMO IM/C2 Labor Support

Performance Work Statement (PWS)

Statement of Work (SOW)

II Marine Expeditionary Force Information Management Office (II MEF IMO) requires enablers to execute the department’s and MEF’s Information Management/Command and Control (IM/C2) mission. These enablers provide high demand, high impact technical services and systems support where manpower/training plans do not presently leverage Marines to support. These services and systems include: Global Command & Control System – Joint

(GCCS-J), Secret Internet Protocol Router Network (SIPR) Newsgroups, Non-Classified Internet Protocol Router

Network (NIPR)/SIPR SharePoint Server and Farm administration., complex SharePoint development, Command

Post Of the Future Mid-tier (CPOF) services, Common Tactical Picture engineering, Defense Collaboration

Services (DCS), Combat Operations Center (COC) Software Engineering, System Software Programming, Business

Process Analysis in Information Technology, Marine Expeditionary Unit (MEU) C2 Systems Analysis, Information

Management Analysis; Technical Communication Services, C2 System Cyber Analysis, and Information

Management Service Management.

1.0 Background

Recent events throughout the world have demonstrated that contractor support is essential in assessing and resolving complex Capabilities / Command, Control, Communications, Computers, Intelligence, Surveillance and

Reconnaissance (C4ISR) integration and interoperability challenges that affect the combat effectiveness and sustainability of the Operating Forces (OPFORs). Due to the ongoing demand for real time, on demand secure voice, video, and data by battlefield commanders, warfighters, and tactical planners, current networks have evolved in size and technological complexity. Based on the complexity of the IM/C2 systems and the high turnover rate and limited ability of certified Marines to both operate and/or maintain them, it has been difficult to sustain the level of proficiency and qualified manpower needed to operate and maintain these systems. Therefore, on-site technical support is required.

II MEF generates, deploys and sustains Marine Air-Ground Task Forces (MAGTFs) and other Marine Corps units to support requirements across the range of military operations and naval initiatives, and if required and with augmentation trains, deploys and is employed as a MAGTF CE. IM/C2 service support is mission critical at the CE as well as its aligned Aviation, Ground and Logistic elements.

MAGTF’S COCs are distributed in an area of operations integrating with higher headquarters, joint and coalition mission partners employing complex warfighting systems, across multiple networks, and across all MAGTF functional areas. Exchanging information internally, to all of the above, and back to home station, using up to one hundred thirty-six different applications and systems (see enclosure) requires knowledgeable professionals, experienced in the intricacies of engineering, installing and maintaining a cohesive IM/C2 architecture.

2.0 Objectives

2.1. Provide technical and operational support for IM/C2 efforts within II MEF Force headquarters, its Major

Subordinate Commands, Second Marine Expeditionary Brigade (2D MEB), three Marine Expeditionary Units, and

Special Purpose Marine Air Ground Tasks Forces (SPMAGTF) within the continental US (CONUS) and deployed outside of the continental US (OCONUS).

2.2 Scope of Work. Principal support activities include on-site system administration and troubleshooting for

Command and Control Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) local and wide area networks (LAN / WAN), technical guidance to the operating forces (OPFOR) on fielded Marine

Corps and Joint IM/C2 systems and software, test support and consulting, on-site, over-the-shoulder software/hardware training, Information Assurance (IA), Collaborative Services (collaborative workspace, chat, and web conferencing) and Business Process Analysis/Automation support. Additional support requirements include providing regional on-site technical support for USMC Systems to include Tactical Common Operational Picture

Server/Workstation (TCS/W)), Combat Operations Center (COC), Marine Corps Common Hardware Suite (MCHS) and Marine Corps Enterprise IT Services (MCEITS) throughout the OPFORs, both in CONUS and OCONUS.

Support shall include system administration, asset tracking/management, installation and troubleshooting, support for exercises, technical consulting, test support, and on-site software/hardware training on COC software and hardware.

3.0 Tasks

3.1 The contractor shall provide the OPFORs with continuous on-site C2 systems analysis and technical support at designated II MEF command locations worldwide. Key facets of on-site technical support at each location for the systems listed in include system administration, technical guidance, software installation, configuration management, system troubleshooting, establishing efficient procedures to resolve trouble tickets, locally and as required ensuring IM/C2 system availability, coordinating the deployment of software releases, and ensuring the effectiveness of Support Center operations to respond to operational requirements. The Contractor Site Lead is responsible for coordinating with the Contracting Officer’s Representative (COR) to ensure staff resources are available to accommodate mission priorities, and to identify deficiencies in capability at the site location within 24-hours of occurrence.

Under this task, the contractor shall:

3.1.1 Provide network and C2 systems operations support for C2 systems. This includes effective administration and maintenance of the operational network for the IM/C2 systems covered under this effort . A key facet of this requirement is the ability to ensure SIPRNET connectivity and the availability of mission essential platforms and applications to support operation requirements. The contractor is responsible for providing all necessary technical support required to ensure network administration for local IM/C2 LANs and tactical communications connectivity to the SIPRNET. Critical facets of network operations include network health status monitoring; maintenance;

upgrades to hardware and software components; ensuring inter-networking between various network components;

and general troubleshooting and problem resolution. Additionally, the contractor is required to perform IA, web server administration, and web development support on an “as needed” basis. Critical maintenance activities include performing backups, restoring services, installing software patches, and change out of network components.

The contractor Site Lead is responsible for the overall efficiency of network operations, as well as maintaining the existing configuration database (e.g., network diagrams, backup tapes and files for all cryptographic equipment, KG-

175s, routers, IP addresses, DNS and mail servers) that reside on the IM/C2 LANs.

3.1.2 Provide site logistics management for places of performance of this task. Site logistics management consists of delivery, installation, and configuration for newly fielded IM/C2 systems or upgrades to the currently fielded systems. The COR is responsible for establishing effective processes that ensure all facets of system logistics for new application versions and equipment is accomplished in a responsible manner. A key facet of this requirement is the effective configuration control of on-site resources. The contractor is responsible for coordinating system logistics that ensure effective preparation for new application releases and equipment installations, site preparation, coordination of personnel, and minimal disruption in system availability. A critical facet of this requirement is Site Lead coordination with the COR to coordinate actions and responsibilities between stakeholders.

3.1.3 Provide over-the-shoulder training for C2 systems. The contractor is responsible for identifying and coordinating training requirements associated with tactical IM/C2 systems and ensuring the effectiveness of contractor provided instruction for OPFOR personnel . The Contractor Site Lead shall coordinate with the COR to identify opportunities for system training, network and system administration, and the priorities of training established by the unit commander. The contractor is responsible for providing “over-the-shoulder” training on

Joint fielded IM/C2 software. Over-the-shoulder training consists of a non-formal training session to the extent that personnel can maintain their proficiency and ensure the operational viability of the systems.

The contractor shall designate a lead C2 Systems Analyst in support of this task.

3.1.4 For purposes of estimation, the level of effort associated with this contract will require thirty-four (34) contractors as follows: one (1) C2 SYSTEMS ANALYST SITE LEAD, ten (10) C2 SYSTEMS ANALYSTS of which two (2) will be assigned as COC SOFTWARE ENGINEERS. Additionally, one (1) CYBER ANALYST, four

(4) INFO MGMT ANALYSTS (IMA) , two (2) BUSINESS PROCESS ANALYSTS (BPA), two (2) TECHNICAL

COMMUNICATION SPECIALISTS (TCS), three (3) PROGRAMMER/DEVELOPERS, five (5)

COLLAB.SERVICE ADMINISTRATOR, five (5) COLLAB. WORKSPACE DEVELOPERs and one (1)

SERVICE DESK MGR/COLLAB. WORKSPACE DEVELOPER. The primary work location for this task is II

MEF facilities at Camp Lejeune, NC; however, the following deployments are anticipated during execution of this

SOW.

3.1.5 Three (3) of the C2 Systems Analysts shall deploy afloat and ashore with the 22 nd

MEU , 24

th

MEU, 26

th

MEU respectively, for a period not to exceed seven (7) months each. Additionally, select personnel working under this contract may be required to deploy in support of Joint testing, exercises, and other contingency operations as required by the II MEF mission. These efforts will be coordinated between the COR, the C2 Systems Analyst Site

Lead and the contractor.

3.2 C2 Systems Analyst Site Lead Support. (1 each)

1 The term "network" refers to those networks supporting MCTSSA and Joint fielded IM/C2software applications; however this does not include backbone WAN infrastructure.

2 The contractor is responsible for familiarization training for new software releases/upgrades for MARCORSYSCOM fielded IM/C2 systems.

However, the Operating Forces Tactical Systems Support Center will provide field augmentation to those sites receiving new software releases when required. The Contractor Site Lead is responsible for coordinating with the Support Center to accommodate expanded training requirements.

Contractor shall provide site lead support to coordinate with the COR to ensure staff resources are available to accommodate mission priorities, and to identify deficiencies in capability at the site location within 24-hrs of occurrence. Position is responsible for the overall efficiency of network operations, as well as maintaining the existing configuration (e.g., network diagrams, backup tapes and files for all cryptographic equipment, KG- 175s, routers, IP addresses, DNS and mail servers) that reside on the IM/C2 LANs.

Skills required.

a. 6 plus year’s IM/C2 Systems experience to include the following.

1) Completing Service Requests in production and deployed environments.

2) Combat Operations Center (COC) Management.

3) Technical expertise in COC infrastructure for installation, configuration and software upgrades

[CAPSET V4 through V1].

b. Tools skills. MS Office products.

c. DOD 8570.1M IAT Level II Certification (GSEC, CompTIA Security+, SCNP SSCP), and ITIL

Professional.

d. Active SECRET clearance.

3.3 Information Management Analysis (IMA) Support. (4 each)

3.3.1 The contractor shall provide IMA support to the MEF’s Major Subordinate Commands (MSCs). The contractor shall report to the assigned command element Chief of Staff recommending command IM policies and procedures and assist in managing its information management and command and control (C2) systems. The IMA contractor duties include:

a. Assists the MSC or MAGTF element in conducting IM planning and IM/C2 architecture design and development.

b. Provides technical support to command collaborative environment; manages information systems;

participates in C2 Boards, Bureaus, Centers, Cells, and Work Groups.

c. Coordinates with Higher, Adjacent, and Subordinate IM Sections and agencies.

d. Coordinates and Conducts Business Process Analysis/Continuous Process Improvement.

e. Evaluates information technology solutions and future concepts; and provides Quality Control (QC) and Quality of Service (QoS) to supported systems and supported units.

3.3.2 The contractor shall designate one (1) each full-time IMA to the following MSCs: 2d MEB, 2d Marine

Division (MARDIV), 2d Marine Logistics Group (MLG), and II Marine Headquarters Group (II MHG). Principal work location for this task is the assigned command element facility for each of the MSCs (DIV, MLG, and MHG) at Camp Lejeune, NC. Previous experience serving as a MAGTF Officer (Regimental Landing Team (RLT) or

Marine Air Group (MAG) staff or above) , with Intermediate level Professional Military Education (PME) or Joint

(JPME) Level I training and an active SECRET clearance are required to effectively perform in this position. These are non-deploying positions and shall assist deploying elements and their uniformed IMOs in preparation for their

C2 mission. These positions are non-deployable OCONUS, but within training areas located in North Carolina

Skills Required.

a. 2 plus years’ experience as MAGTF Officer [Regimental Landing Team (RLT) or Marine Air Group

(MAG) staff or above].

b. Intermediate level Professional Military Education (PME) or Joint (JPME) Level I training.

c. Tools skills. 2 plus years’ experience in using MS Office, MS Project, Visio, Adobe Connect, and collaborative environments.

d. DOD 8570.1M IAT Level II Certification (GSEC, CompTIA Security+, SCNP SSCP).

e. Active SECRET clearance.

3.4 C2 Systems Analyst Support. (10 each)

3.4.1 Contractor shall provide C2 Systems Analyst to provide network and C2 systems operations support for C2 systems. This includes effective administration and maintenance of the operational network for the IM/C2 systems covered under this effort. A key facet of this requirement is the ability to ensure SIPRNET connectivity and the availability of mission essential platforms and applications to support operation requirements. The contractor is responsible for providing all necessary technical support required to ensure network administration for local IM/C2

LANs and tactical communications connectivity to the SIPRNET

Skills required.

a. 4 plus year’s C2/C4I Analyst experience to include the following.

(1) Completing Service Requests in production and deployed environments.

(2) Installing, configuring and upgrading C2/C4I systems.

(3) Maintaining and upgrading C2/C4I production environment.

(4) Managing C2/C4I system operations and services.

(5) Backing up C2/C4I system data.

(6) Installing, configuring, and maintaining Storage Area Networks (SAN) in production and deployed environments.

b. Tools skills. 2 plus years’ experience with MS Office products.

c. DOD 8570.1M IAT Level II Certification (GSEC, CompTIA Security+, SCNP SSCP), and VMware

Certified Advanced Professional 6 Certifications.

3.5 Cyber Analyst. (1 each)

3.5.1 The contactor shall provide dedicated support to ensure the continuous maintenance of the Information

Assurance (IA) posture of C2 and IM/C2 systems supported under this SOW. The requesting unit is responsible for meeting IA requirements in response to expeditionary-ready air-ground task forces in response to Joint Operations.

The requesting unit is also responsible for interfacing with other principals to identify and plan for IA requirements.

This effort entails providing SME guidance in the development or delivery of requisite documents (e.g., Authorities

To Operate (ATO)s, Initial ATOs (IATOs) etc.); conducting C2 systems patching and evaluation associated with IA compliancy (e.g., Information Assurance Vulnerability Alerts (IAVAs), spillage cleanup, Clinger-Cohen Act (CCA) compliance, etc.) and DoD Information Assurance Certification and Accreditation Process (DIACAP) (e.g. Marine

Corps Certification and Accreditation Support Tool (MCCAST), . The requesting unit IA section is charged with coordinating relevant program requirements, ensuring readiness for appropriate operational support, and representing the IA interests on behalf of the requesting unit.

The contractor is responsible for supporting these actions with Subject Matter Expert (SME) personnel to execute a comprehensive IA program and system C2 support necessary for availability, access and employment. The contractor is responsible for reviewing and testing IA Security vulnerabilities throughout all phases of the deployment. The contractor must be able to provide equipment and software, to test and evaluate the security posture of programs within the requesting unit and other systems and applications, as directed. The contractor is responsible for ensuring that resident capabilities include Red Team penetration testing, Blue Team support, and risk mitigation development of vulnerabilities isolated by the testing program. For estimating purposes, historical level of effort associated with this task has been one (1) full time IA analyst. Principal work location for this task is II

MEF facilities at Camp Lejeune, NC.

Skills Required

a. 3 plus years’ experience in Information Assurance.

b. Tools skills. 2 plus years’ experience in using MS Office, MS Project, Visio, Adobe Connect, and collaborative environments.

c. DOD 8570.1M IAT Level II Certification (GSEC, CompTIA Security+, SCNP SSCP).

3.6 IM Policy, Business Process Analysis, Process Improvement, and Process Automation.

The contactor shall provide dedicated support to ensure the continuous capturing of the 185 business processes of II MEF. The methodology is as follows: Interview individual staff process owners and stakeholders to capture and identify their key processes; convert interview information to standardized data templates; using templates create the “current” process model to graphically depict all stakeholders and interactions; review, evaluate, and analyze “current” process model for ways to improve the process, make it shorter, faster, leaner;

develop a new “value streamed” process model and “conceptual” data model containing proposed modifications and changes; review, test and validate proposed changes with the owners and stakeholders; transfer “value streamed” model to the development team to locate or create a technical solution to operate in a Collaborative Workspace

(CWS) environment; and complete the necessary requirements to place the solutions on the Marine Corps Enterprise

Network (MCEN). These positions are non-deployable. For purposes of estimation, the historical level of effort associated with this task has been a Continuous Process Improvement (CPI) Team which consists of one (1)

Business Process Analyst, one (1) Technical Communications Specialist and (1) Programmer/developer. Due to the size of II MEF’s portfolio and backlog of projects, two (2) CPI teams are required for full support to meet the requirements assigned to the Policy Process & Automation section, in the II MEF IMO. The position requirements and skills for a CPI team are as follows:

3.6.1 Technical Communications Specialist. (2 each)

Develops and designs instructional and informational tools needed to assure safe, appropriate, and effective use of science and technology, intellectual property, and manufactured products and services. Combines multimedia knowledge and strong communication skills with technical expertise to educate across the entire spectrum of users’ abilities, technical experience, and visual and auditory capabilities.

Skills Required:

a. 4 plus years related TCS experience.

b. Bachelor's Degree or higher.

c. Writing skills. Write in a clear and concise manner and to be able to convey information appropriately for a variety of audiences in the following:

(1) Customer Service scripts

(2) Policy documents

(3) Simulations

(4) Demonstrations

(5) Process flows

(6) Training courses

(7) Design documents

(8) Project documents

(9) User manuals

(10) FAQs (Frequently Asked Questions)

(11) Product catalogs

(12) Warning labels

(13) How-to videos

(14) Product packaging

(15) Web-based Training

(16) Instructions

(17) Proposals

(18) Webpages

(19) Knowledge base articles

(20) Release notes

(21) White papers

(22) Reference guides

d. Technical skills. Previous 2 plus years’ experience in defense industry C2 Systems, Industry collaborative solutions and video vignette design or editing.

e. Tools skills. 2 plus years experience in using MS Office, Adobe Connect, Adobe Photoshop, Adobe

Illustrator Adobe Dream Weaver, Adobe Video Editor, Adobe Premier Pro, Adobe Captivate, AVS

Video Editor, AVS Audio Editor.

f. Interviewing and listening skills. 2 plus years of experience in a position having weekly contact with customers to capture the information necessary to develop the communication tools.

g. 2 plus years’ experience with design and graphics and formatting, as well as, illustrations.

h. 2 plus years’ experience in automated system testing and quality assurance.

i. Active SECRET Clearance.

3.6.2 Business Process Analyst. (BPA) (2 each)

Skills Required.

a. 5 plus years BPA experience to include:

(1) Graphically displays/portrays results using Operational Views and Work Flow Processing tools.

(2) Tracks what actually happens during a process.

(3) Takes the point of view of an external observer who looks at the way a process has been performed and determines the improvements that have to be made to make it perform more effectively or efficiently.

(4) Defines the desired processes and how they should/could/might be performed.

(5) Lays down rules, guidelines, and behavior patterns which, if followed, would lead to the desired process performance.

(6) Provides explanations about the rationale of processes.

(7) Explore and evaluate the several possible courses of action based on rational arguments.

(8) Establish an explicit link between processes and the requirements that the model needs to fulfill.

(9) Pre-defines points at which data can be extracted for reporting purposes.

(10) Employs Lean Six Sigma techniques and methodologies at the Green to Black Belt level.

(11) Coordinates with Tech Comm Specialist, Programmer/developer, and PP&A Manager.

b. Tools skills. Experience in using MS Office, MS Project, Visio, and Adobe Connect.

c. Active SECRET Clearance.

3.6.3 Programmer / Developer. (3 each)

Skills required:

a. 6 plus years related software programming experience to include the following.

(1) Research, recommend, promote and ensure adherence to programming standards.

(2) Create and maintain system code and documentation.

(3) Research techniques, create, and maintain web parts and portal branding.

(4) Research techniques, create, modify, and maintain custom web-based systems using ASP.net, C#,VB Script, JavaScript, jQuery, Cascading Style Sheets (CSS), etc.

(5) Convert logical models into recommended programming solutions.

b. Bachelor's Degree or higher.

c. DOD 8570.1M IAT Level II Certification (GSEC, CompTIA Security +, SCNP SSCP)

3.7 Collaborative Services Support. Supports warfighting processes providing virtual services for the MEF to create, organize, discuss, review, store and disseminate information in distributed operating environment. Examples include Internet Relay Chat Protocol/ Extensible Messaging and Presence Protocol (IRCP/XMPP) Chat Services, Adobe Connect Professional (ACP), SharePoint, All Partners Access Network (APAN) and DCS on all assigned networks. This involves managing the associated servers and developing the user experience and setting for information exchange, in both production and deployed environments.

3.7.1 Collaborative Workspace Administrators. (5 each)

http://www.cbtdirect.com/online-training/it-training/CompTIA-Security+.asp?override=Sec

a. 4 plus year’s server administration experience to include.

(2) Installing, configuring and upgrading Collaborative Workspace (CWS) server farms for

MAGTF deployments.

(3) Maintaining and upgrading CWS production environment.

(4) Managing CWS system operations and services.

(5) Configuring and establishing CWS replication for deploying MAGTFS.

(6) Backing up CWS production and deployed data.

(7) Install, configure, and maintain Structured Query Language SQL servers in production and deployed environments.

(8) Create and execute CWS redeployment plans for returning MAGTFS.

(9) Install, configure, and maintain Storage Area Networks (SAN) in production and deployed environments.

b. Tools skills. MS Office products, PowerShell.

(1) DOD 8570.1M IAT Level II (GSEC, CompTIA Security+, SCNP SSCP), SQL Server, and

VMware Certified Advanced Professional 6 Certifications.

(2) Active SECRET clearance.

3.7.2 Collaborative Workspace Developers. (5 each)

a. 4 plus years Collaborative Workspace (CWS) development experience to include.

(2) Designing CWS web parts and customizations using industry standard web design tools.

(3) Interviewing and documenting customer requirements.

(4) Developing site collections, sites, and pages in CWS.

(5) Tools Skills: MS Office, jQuery, JavaScript, Cascading Style Sheets (CSS), Hypertext Markup

Language (HTLM).

b. DOD 85710.1M IAT Level II (GSEC, CompTIA Security+, SCNP, SSCP) and SharePoint Business

Process Automation Certification.

c. Active SECRET clearance.

3.8 Information Management Service Desk (IMSD). (1 each)

Is the primary agency within the discipline of Info. Mgmt. establishing a single point of contact to communicate needs of both MEF Staff and IM Staff, and to satisfy both MEF/MSC Staff and IM Staff objectives in delivering

IM/C2 solutions which improve staff action and decision making; IMSD coordinates with the G6 Help desk, yet distinct in the assistance it provides network users. The IMSD is the inject point for all Service Requests (SR) throughout the MEF and its subordinate commands and elements. The contractor shall provide one (1) fulltime

IMSD manager who reports to the IM Supervisor. This position is deployable

3.8.1 Information Management Service Desk Manager. This individual is to conduct IT service management for the MEF’s 40,000 IM/C2 consumers, content managers, and includes managing SRs for the department’s section tasks.

Skills Required:

a. 4 plus years’ service desk management experience to include.

(1) Conduct Service Desk Management.

(2) Conduct customer interaction and follow-up.

(3) Maintain status of all SRs.

(4) Coordinate with IM section managers on SRs.

(5) Maintain IMSD performance metrics.

(6) Conduct CWS content management.

(7) Conduct Collaborative Workspace (CWS) development.

(8) Maintain IMSD CWS pages.

(9) Maintain IMSD SR database.

b. Tool Skills. MS Office, jQuery, JavaScript, Cascading Style Sheets (CSS), Hypertext Markup

Language (HTLM).

c. Information Technology Infrastructure Library (ITIL) V3 and ITIL Service Desk certification.

3.8.2 Project Milestones/Completion Dates

a. IM Service Desk Quarterly Analysis – 15 January 2017.

b. IM Service Desk Quarterly Analysis – 15 April 2017.

c. IM Service Desk Quarterly Analysis – 15 June 2017.

d. IM Service Desk Quarterly Analysis – 15 Oct 2017

e. Additional milestones are predicated on the contract award date and aligned with the II MEF

Training Exercise Employment Plan (TEEP) events.

f. Contract Data Requirements List (CDRL)-included as Attachment 3:

CDRL Description

A001 Training Materials

A002 Technical Data Package Review Report

A003 Configuration Management

A004 OCONUS Deployment Report

3.9. Substitution or Addition of Personnel

a. The Contractor agrees to assign to the contract those persons who resumes, personnel data forms, or personnel qualification statements were submitted as required by paragraph 4.0 to fill the requirements of the contract. No substitution or addition of personnel shall be made except in accordance with this clause.

b. The Contractor agrees that during the first 60 days of the contract performance period no personnel substitutions will be permitted unless such substitutions are necessitated by an individual’s sudden illness, death or termination of employment. In any of these events, the

Contractor shall promptly notify the Contracting Officer and provide the information required by paragraph (d) below.

c. If personnel for whatever reason become unavailable for work under the contract for a continuous period exceeding 30 working days, or are expected to devote substantially less effort to the work than indicated in the proposal, the Contractor shall propose a substitution of such personnel, in accordance with paragraph (d) below.

d. All proposed substitutions shall be, in writing, to the Contracting Officer at least 15 days (30 days if a security clearance must be obtained) prior to the proposed substitution. Each request shall provide a detailed explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute and any other information required by the

Contracting Officer to approve or disapprove the proposed substitution. All proposed substitutes

(no matter when they are proposed during the performance period) shall have qualifications that are equal to or higher than the qualifications of the person being replaced.

e. In the event a requirement to increase the specified level of effort for a designated labor category, but not the overall level of effort of the contract occurs, the Contractor shall submit to the

Contracting Officer a written request for approval to add personnel to the designated labor category. The information required is the same as that required in paragraph (d) above. The additional personnel shall have qualifications greater than or equal to at least one (1) of the individuals proposed for the designated labor category.

f. The Contracting Officer shall evaluate requests for substitution and addition of personnel and promptly notify the Contractor, in writing, of whether the request is approved or disapproved.

g. If the Contracting Officer determines that suitable and timely replacement of personnel who have been reassigned, terminated or have otherwise become unavailable to perform under the contract is not reasonably forthcoming or that the resultant reduction of productive effort would impair the successful completion of the contract or the delivery order, the contract may be terminated by the

Contracting Officer for default or for the convenience of the Government, as appropriate.

Alternatively, at the Contracting Officer’s discretion, if the Contracting Officer finds the

Contractor to be at fault for the condition, he may equitable adjust (downward) the contract price or fixed fee to compensate the Government for any delay, loss or damage as a result of the

Contractor’s action.

3.10 Security Clearances. In the performance of the above tasks, contractor personnel shall have at a minimum a

SECRET clearance. Contractor personnel shall comply with the SECNAVINST 5510 Series; particularly SECNAV

M-5510.30 (Personnel Security) and the SECNAV M-5510.36 (Information Security). The DD254 is included at

Attachment 2. The contractor shall have at time of contract award a SECRET facility security clearance (FCL).

4.0. General Requirements

4.1. Work Location. The work shall be performed in Government facilities and aboard training areas assigned to II

MEF at Marine Corps Base Camp Lejeune and Marine Corps Air Station Cherry Point, NC. Contractor(s) are required to work in government facilities, to include periodic visits to other commands and training areas in conjunction with exercise planning, coordination and execution. Contractors may be required to travel outside

CONUS in execution of their supported projects.

Contractor travel outside 150 miles has to be itemized (dates, location, travel cost, per diem cost, lodging cost, misc.

expenses). Travel with units may be required as listed in travel paragraph 8.0.

4.2 Appropriate Work Attire. Contractor shall ensure personnel wear appropriate business casual attire unless directed otherwise by the COR. All contractors working CONUS will be clearly identified as Contractors.

4.2. Performance Standards. The Contractor(s) shall provide the necessary resources and infrastructure to manage and administer this contract.

4.3. Government Responsibilities and Interface. The Contracting Officer’s Representative (COR) will have technical oversight and will execute responsibilities related to performance, deliverables acceptance, invoice certification, and coordination of work effort.

4.4. Technical Performance Quality. The Contractor shall be responsible for establishing a staff complement capable of handling the responsibilities, execution, and coordination of team resources as defined in the contract

PWS.

5.0 Hours of Operation and Performance Schedule

Normal duty hours run five days per week, eight hours per day, Monday through Friday, except recognized holidays.

The contractor is not required to provide services on the following federal holidays: New Year’s Day; Martin Luther

King Day; President’s Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veteran’s Day;

Thanksgiving Day; and Christmas Day. Any of the above holidays falling on a Saturday or Sunday shall be observed on the date designated by the Federal Government. Overtime may be required for OCONUS locations

5.1 On-Call Contractors in each functional area may be required to assume an on-call status, as operational events dictate, requiring a 60 minute recall response, as coordinated by the COR through the C2 Systems Analyst Site

Lead.

5.2 Additional Hours / Extended Work Week

Work under this contract will be accomplished during normal working hours to the maximum extent possible. However, due to operational requirements, schedules, and the availability or unavailability of required resources, extended hours including weekend work may be required. In cases of scheduled deployments for exercises and contingency operations, overtime is authorized under this PWS to include any work in excess of 40 hours per week as dictated by the assigned duty schedule for the exercise or operation.

In all other cases, extended working hours will be approved in writing by the COR before performance starts..

5.3 Wage Determination.

a. The contractor is advised that this procurement is subject to the requirements of the Service

Contract Act of 1965, as amended.

b. The Contractor agrees to furnish the Contracting Officer a copy of any collective bargaining agreement applicable to employees performing under this contract.

c. The labor category and wage rate that is applicable to this requirement is:

In accordance with Executive Order (E.O.) 13658 no less than $10.25 per hour

THE OCCUPATIONS WHICH HAVE NUMBERED FOOTNOTES IN PARENTHESES RECEIVE THE

FOLLOWING:

1) COMPUTER EMPLOYEES: Under the SCA at section 8(b), this wage determination does not apply to any employee who individually qualifies as a bona fide executive, administrative, or professional employee as defined in 29 C.F.R. Part 541. Because most Computer System Analysts and

Computer Programmers who are compensated at a rate not less than $27.63 (or on a salary or fee basis at a rate not less than $455 per week) an hour would likely qualify as exempt computer professionals, (29 C.F.R. 541.400) wage rates may not be listed on this wage determination for all occupations within those job families. In addition, because this wage determination may not list a wage rate for some or all occupations within those job families if the survey data indicates that the prevailing wage rate for the occupation equals or exceeds $27.63 per hour conformances may be necessary for certain nonexempt employees. For example, if an individual employee is nonexempt but nevertheless performs duties within the scope of one of the Computer Systems Analyst or Computer Programmer occupations for which this wage determination does not specify an SCA wage rate, then the wage rate for that employee must be conformed in accordance with the conformance procedures described in the conformance note included on this wage determination.

Additionally, because job titles vary widely and change quickly in the computer industry, job titles are not determinative of the application of the computer professional exemption. Therefore, the exemption applies only to computer employees who satisfy the compensation requirements and whose primary duty consists of:

(1) The application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications;

(2) The design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications;

(3) The design, documentation, testing, creation or modification of computer programs related to machine operating systems; or

Occupational Title(s) Hourly Rate

14000 - Information Technology Occupations

14041 - Computer Operator I $14.20

14042 - Computer Operator II $15.88

14043 - Computer Operator III $18.75

14044 - Computer Operator IV $19.68

14045 - Computer Operator V $21.79

14071 - Computer Programmer I ( See 1) $22.75

14072 - Computer Programmer II ( See 1)

14073 - Computer Programmer III ( See 1)

14074 - Computer Programmer IV ( See 1)

14101 - Computer Systems Analyst I ( See 1)

14102 - Computer Systems Analyst II ( See 1)

14103 - Computer Systems Analyst III ( See 1)

14150 - Peripheral Equipment Operator $14.20

14160 - Personal Computer Support Technician $19.68

14170 - System Support Specialist $24.37

(4) A combination of the aforementioned duties, the performance of which requires the same level of skills. (29 C.F.R. 541.400).

d. Salaries paid to employees must be in compliance with this labor category and wage determination or collective bargaining agreement.

Wage Determination No. 2015-4389, Revision 2, dated 29 December 2015 can be found at http://www.wdol.gov

6.0 Deliverables. The Contractor shall provide all documents to the Contracting Officer’s Representative (COR) for review using best commercial practices for quality. Unless otherwise agreed to by the parties, the government will provide written acceptance, comments, and/or change requests, if any, within five (5) business days from receipt of any formal deliverable. If written acceptance, comments, and/or change requests are not provided within five (5) business days, the deliverable shall be deemed acceptable as written by the Contractor. If the government provides comments and/or change requests, the Contractor shall have five (5) business days from receipt of the government correspondence to incorporate the comments and/or change requests and resubmit the deliverable. All reports, materials (including training materials, computer software and hardware, source code, interfaces, tools, works, and related items) and information, in whatever form, created generated or produced under this call shall become the property of the Marine Corps; therefore, the Marine Corps shall have the right to use, modify, reproduce, information in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others do to do so. Therefore, any restricted data rights, information, software, items and/or other materials including, but not limited to, the Contractor’s or a Third-Party’s Proprietary data, information, software, items and/or other materials must not be used for this contract without the specific, written approval by the Contracting

Officer, prior to start of any work.

7.0. Quality Assurance Surveillance Plan The government shall monitor Contractor(s) performance in accordance with the Quality Assurance Plan (QASP).

7.1 A Quality Assurance Surveillance Plan (QASP) has been developed and will be applied in the administration of the II MEF IMO/C2 Support service contract to ensure Performance Work Statement (PWS) services meet the

Government’s technical requirements for quality and completeness at the cost and within the timeframes established by the contract. These services are performed for II MEF IMO/C2 at MCB Camp Lejeune, NC , and such CONUS and OCONUS locations where II MEF has a requirement for these support services..

7.2 This plan outlines procedures and guidelines that will be used to monitor the Contractor’s compliance with submitting deliverables and ensure all work is in accordance with the contract requirements. The Contractor is the owner of the quality control process and is responsible for developing, implementing, and modifying procedures that will produce the desired outcomes and result in performance of work within the required standards. The intent of the QASP is to ensure that the Contractor is complying with its quality control systems.

7.3 This QASP is intended to provide the Government’s Contracting Officer’s Representative (COR) an effective and systematic method of surveillance for each service in the PWS. The Government resources shall have responsibilities for the implementation of this QASP as follows:

Contracting Officer – The Contracting Officer ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract, and safeguards the interests of the United States in the contractual relationship. It is the Contracting Officer that assures the Contractor receives impartial, fair, and equitable treatment under the contract. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

Contracting Officer’s Representative(COR) – The COR is responsible for technical administration of the contract and assures proper Government technical surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the Contractor deems may affect contract, price, terms, or conditions shall be referred to the

Contracting Officer for action.

7.4 The COR will conduct an initial review of the Contractor’s quality control process to verify its adequacy.

During the course of service performance, the COR will monitor the process for managing performance in a quality, timely, complete, safe, and cost efficient manner. Level of surveillance will initially be set to assure the COR that requirements of the PWS are being met and that a process exists and is in place to ensure quality. If, during the course of this surveillance, the COR discovers the service provider is not complying with the established level of quality, the COR may increase the level of surveillance. If performance exceeds the established level of quality, the

COR may decrease the level of surveillance. All documents to support methods of surveillance shall be filed in a

Quality Assurance file for the contract.

7.4.1 Contracting Officer’s Representative (COR)

The COR for this contract is:

TBD at time of contract award

Name:

Address:

Phone Number:

Email:

The COR will act as the Contracting Officer‘s representative for technical matters, providing technical direction and discussion as necessary with respect to the specification or statement of work, and monitoring the progress and quality of contractor performance. The COR is not an Administrative Contracting Officer and does not have the authority to take any action, either directly or indirectly, that would change the pricing, quantity, quality, place of performance, delivery schedule, or any other terms and conditions of the contract (or delivery orders), or to direct the accomplishment of effort which goes beyond the scope of the statement of work in the contract (or delivery order).

When, in the opinion of the contractor; the COR request effort outside the existing scope of the contract (or delivery order), the contractor shall promptly notify the Contracting Officer (or Ordering Officer) in writing. No action shall be taken by the contractor under such direction until the Contractor Officer (or Ordering Officer) has issued a modification to the contract (or delivery order) or has otherwise resolved the issue.

In the absence of the COR named above (due to reasons such as leave, illness, or official travel), all responsibilities and functions assigned to the COR shall be the responsibility of the Alternate COR acting on behalf of the COR.

7.5 Methods of Surveillance. The methods of surveillance identified in this QASP which will be used to monitor performance of this contract for quality, timeliness, completeness, and cost.

7.6 Performance Requirements Summary(PRS)

Paragraph in PWS

Performance Metric /

Evaluation Factor

Acceptable Performance

Level (APL)

Surveillance method(s) used to determine performance level

3.4 Software Upgrade Distro

At least 95% of software delivered to units within 10 working days

Periodic inspections

3.4 Combat Operations

Center (COC) Upgrade

At least 95% of COC upgrades will be completed within the specified time period.

Periodic inspections

3.4

Install Operate and

Maintain (IOM) of C2

Systems

At least 95% C2 System

Availability.

Periodic inspections

3.4

Deployed Install Operate and Maintain (IOM) of

C2 Systems

At least 95% Deployed C2

System Availability.

Periodic inspections

3.6 Continuous Process

Improvement

At least 95% of CPI materials requested received during the hours of operation stated in the

SOW are acceptable per industry standards (LSS, PMP).

Periodic inspections

3.6

IM Policy, Process and

Automation Review

Repor…