Contract Summary

This is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract award issued by the State of California, Department of General Services (DGS), on behalf of multiple state agencies and the California Multiple Award Schedule (CMAS) program. The contract is awarded to Syspro USA, Inc., a software and services provider. The contract establishes a framework agreement for the provision of enterprise resource planning (ERP) software solutions, implementation services, and related technical support across participating California state entities and authorized local governments and consortiums that elect to utilize the contract.

The contract provides for the supply and implementation of Syspro ERP software solutions with associated consulting, training, and support services. Pricing is based on a tiered discount structure applied to Syspro's standard rates, with specific pricing for software licenses, implementation hours, training, and ongoing support services. The contract includes a base term with multiple option periods for renewal, allowing for extended procurement relationships. Small business and disabled veteran business enterprise (DVBE) set-asides apply where applicable. The total contract value is not fixed due to the IDIQ nature, with actual expenditures dependent on individual agency orders and utilization rates. Funding sources derive from participating agencies' departmental budgets and the General Fund, with costs allocated based on actual services rendered under individual purchase orders issued against this master contract.