Alabama Department of Corrections

Hospital Guard Services

SPECIAL NOTE: This is Guard Service of inmates incarcerated in prison. Supplier to furnish one or more guards seven days per week as needed.

A. Supplier Requirements:

1) The supplier shall furnish uniformed armed and/or unarmed guards to provide security, supervision, and control of inmates that are admitted to a non-prison facility, mental health facility, or clinic in the designated county. The required number of guards, principal posts, duties, and hours of duty of the guards will be agreed upon between the parties hereto. In order to comply with such agreement, the supplier agrees to furnish replacements or substitutes for regularly assigned guards whenever necessary to include, but not limited to, breaks.

2) Supplier shall pay unarmed guards a minimum of $12 per hour and armed guards a minimum of $15.00 per hour. Supplier will bid a guard hourly rate. Supplier pricing must be all inclusive. Supplier cannot bill ADOC for any additional charges, overtime hours, holiday pay, etc.

3) The supplier will furnish guards completely outfitted with uniforms and necessary equipment to provide maximum security, custody, and control over inmates to prevent escapes or hostage(s). This includes badges, visible identification cards, sidearms, and sufficient restraints (handcuffs, leg irons), etc. The supplier further agrees the guards shall be courteous, neat, clean, and presentable, when on duty.

4) The supplier agrees that the security service covered by this agreement shall be performed by qualified, careful, and efficient employees in strict conformity with the practice and such standards as may be prescribed by

ADOC from time to time. The supplier agrees that any employees performing work under this Agreement undergo a pre-employment drug screen at suppliers expense.

The supplier furthermore agrees that any employees performing work under this Agreement undergo a pre-employment background check performed by ADOC.

Anyone convicted of a felony or crime of domestic violence may not perform work under this agreement.

5) The supplier agrees that guards shall be subject to all ADOC regulations while performing services of this contract, and meet and continue to meet with the approval of the ADOC management.

6) The supplier shall supervise the performance of the guards and shall, at unannounced intervals, check to determine the way the guards are discharging their duties.

7) The supplier must always carry and keep in full force the following insurance: General liability (bodily injury, property damage) with a minimum of $2,000,000.00 aggregate. This can be covered by the general liability by itself or together with the excess liability umbrella. Workmen's compensation in the name of the supplier, sufficient under the laws of the

State of Alabama, must be covered. The supplier will submit insurance certificates with the bid, or the bid may be rejected.

8) Supplier shall be required to have a local contact person with a local phone number. The phone is to be manned 24 hours a day, 7 days per week. The phone is to be manned by a person with the company or an answering service, but not an answering machine. The supplier must respond to the phone calls within 30 minutes of receipt by the answering service. The supplier must furnish phone number to the

ADOC and the Purchasing Division prior to the issuance of purchase order.

9) Upon request by ADOC, supplier shall be required to make available for inspection all shift logs, timecards, etc., for services rendered, and supplier/guard licenses and/or certifications. Invoices shall provide the guard name and times of service.

10) Supplier shall require guards to sign in and out with the hospital security division. This is in addition to any logs or sign-in sheets required by the supplier.

11) Supplier must be Health Insurance Portability and Accountability Act

(HIPAA) Privacy Rule compliant and follow all guidelines associated with

HIPAA concerning inmates and their medical records.

12) Training provided by Supplier and ADOC:

a) Guards shall have at least 8 hours of pre-employment training to include

PREA training provided by ADOC at supplier’s expense.

This training shall be completed annually.

b) Supplier shall provide industry standard training, to include, but is not limited to core healthcare safety protocols with specialized correctional custody procedures, crisis prevention, de-escalation, and firearms training at supplier’s expense.

13) Supplier must be currently licensed by the Alabama Security Regulatory

Board (ASRB). Supplier must submit proof of license with the bid, or the bid may be rejected.

14) Upon request, supplier will provide three (3) references to show a minimum of three (3) years' experience providing services similar in nature and scope.

1 5 ) The specific rules and regulations for the day-to-day operations of the security contract service, as well as the security post procedures, will be developed by the ADOC, which has direct supervision and control of the inmates who are admitted to the hospital for treatment or care. The decision as to the number of guards needed per inmate will be determined by the

ADOC.

16) Situations in which Supplier must provide guards include but are not limited to the following:

a) Se c u r i t y escorts for the inmates to and from all areas of the hospital

(X-ray, laboratory, physical therapy, surgery, etc.);

b) Supervise and provide security while inmates are receiving treatment in the emergency room and subsequent admission to a non-prison hospital, mental health facilities, or clinic;

c) Inmate Visitation during a Guards shift under this agreement shall be very limited. Supplier shall provide security personnel to screen, search, and monitor visitors who have been approved in writing by the warden or their designee; and/or

d) Provide security while medical personnel are administering medical treatment or providing medical services to the inmates to prevent a hostage situation and/or prevent escape or the introduction of contraband.

B. Individual Guard Requirements:

1) Guards providing services under this agreement shall not leave inmates unattended at any time for any length of time.

2) In the event of any inmate visitation, guard shall conduct a pat search of the visitor in a respectful manner. No cross-gender search will be allowed.

3) There must be at least one guard of the same sex as the inmate which they are guarding.

4) The Warden, Regional Director, or Associate/Deputy Commissioner has the right to have a guard removed by the supplier immediately and replaced with another guard within 2 hours if that guard demonstrates unsatisfactory performance or any other reason that is deemed necessary for removal by ADOC.

5) Supplier is to notify ADOC immediately if any security issues are found.

6) Guards performing work under this agreement shall search inmates' rooms and/or wards used by inmates to guard against contraband, weapons, and to prevent escapes at least once per shift.

Contraband is defined as any item present on property that is not sold in the inmate canteen, not legal to possess or consume under Alabama law, not authorized by ADOC, not issued to an inmate by the ADOC, not retained in its original form or location, being used for anything other than its intended purpose, or permitted items in excess of the quantity allowed under ADOC AR 338 which governs inmate property. Upon discovery of contraband, an Incident Report should be generated, and the contraband should be documented, handled, and stored in accordance with ADOC Administrative

Regulations.

7)All guards must be licensed/certified by the Alabama Security Regulatory Board

(ASRB).

8) Be physically and mentally capable of maintaining order in stressful, confrontive, and dangerous situations and removing from the agency disruptive, unruly persons.

9) Be capable of standing for prolonged periods of time.

10) Armed guards must be ''firearm certified" by appropriate authority, hold a valid pistol permit, and be a minimum age of 21.