IT_Managed_Services.pdf

REQUEST FOR PROPOSALS

CITY OF SCOTTS VALLEY

IT Managed Services

City of Scotts Valley

1 Civic Center Drive

Scotts Valley, CA 95066

ISSUE DATE:

September 30, 2026

DEADLINE FOR SUBMISSION:

November 9, 2026

CONTACT:

Stephanie Hill, Administration Services Director

1) NOTICE OF INVITATION

The City of Scotts Valley (“City”) is requesting proposals from qualified firms of information technology managed service providers to provide comprehensive outsourced information technology (IT) managed services, cybersecurity, infrastructure administration, end-user support, and related technology services for three (3) years beginning July 1, 2027, with the option to extend services for up to two (2) years.

Interested firms shall electronically submit a proposal through the City's OpenGov Procurement portal only.

Proposals are due before 5:00 pm on Monday, November 9, 2026.

No submission will be accepted by oral communication, telephone, or facsimile transmission. Proposals may be withdrawn prior to the time set for closing. Postmarks will not be accepted. Any proposal received after the time set for closing or in a manner other than specified within this RFP will be rejected.

2) INTRODUCTION

The City is interested in firms with government experience with public agencies of a similar size and services to the City. The City is particularly interested in firms with California local-government experience; strong cybersecurity, Microsoft 365 Government Community Cloud (GCC), network/server, and public-safety technology capabilities; experience supporting Public Works applications and wastewater SCADA/operational technology (OT) infrastructure; responsive on-site and remote support; and the ability to provide strategic technology planning, budgeting, documentation, and project management..

3) BACKGROUND

The City of Scotts Valley is in Northern Santa Cruz County in the redwoods of the Santa Cruz Mountains. Located southwest of Silicon Valley, Scotts Valley is approximately 6 miles north of Santa Cruz, 30 miles southwest of

San Jose, and 68 miles south of San Francisco. Scotts Valley is known throughout Santa Cruz County for its natural beauty, proximity to the Silicon Valley, and small-town character – making it an excellent place to live.

The City services include police protection, parks and public works, community development, recreation, wastewater, and City administration including human resources, information technology, and finance. For the fiscal year 2026-2027, the City manages an annual operating budget of $28.6 million and an additional capital budget of $9.4 million. The City currently employs approximately 65-70 full-time and part-time employees.

Since its incorporation in 1966, Scotts Valley has witnessed considerable changes, as local and regional employment opportunities have attracted many new residents to the community. Between 1970 and 2020, Scotts Valley has grown from a small town of 3,621 persons to a community of 11,693 persons in 2020. Due to

Prop 13 formulas, Scotts Valley is a low property tax city, only receiving 6% of the property taxes generated in the City. Since the end of redevelopment, the City has struggled to maintain its infrastructure, resulting in significant deferred maintenance of its streets, parks, wastewater treatment plant and collection system, and

City facilities including a senior center and community center. The City has an ambitious economic development project to build a mixed-use Town Center on 14 acres of vacant land and has significant pressures to facilitate the development of affordable housing both due to market conditions and the most recent RHNA allocations from the State of California. Due to its demographic statistics, Scotts Valley does not meet the criteria as a disadvantaged community making competitive grant opportunities particularly challenging.

https://procurement.opengov.com/portal/scottsvalley

4) PROJECT DESCRIPTION

The City intends to contract with a qualified firm to provide comprehensive managed IT services as an extension of City staff. The selected provider will be responsible for day-to-day technology support, administration, monitoring, cybersecurity, maintenance, vendor coordination, documentation, strategic planning, and other services necessary to maintain a secure and reliable technology environment.

5) SCOPE OF SERVICES

5.1 Service Management, Help Desk, and End-User Support

Provide a full-service help desk as the single point of contact for City technology support. Current regular help desk hours are 7:00 a.m. to 6:00 p.m., Monday through Friday, excluding City holidays, with 24-hour escalation capability for urgent and critical issues. Services shall include ticket intake and tracking, prioritization, escalation, remote and on-site troubleshooting, desktop/laptop support, peripheral support, installations/moves/adds/changes, new employee onboarding and offboarding support, technology refresh coordination, and user assistance for City applications.

Support shall include City desktops, laptops, printers/copiers, scanners, mobile devices, iPads, phones, conference-room technology, and other supported endpoints. The provider shall maintain an interactive ticketing system and provide City-designated staff appropriate visibility into ticket status and service metrics.

5.2 On-Site, After-Hours, Emergency, and EOC Support

Provide a combination of remote and on-site support appropriate to City operations. Proposers shall price approximately 4 on-site support hours per week as a distinct pricing component and describe staffing, scheduling, backup coverage, and the ability to scale on-site resources.

Provide 24x7x365 network and critical infrastructure support and 24x7x365 ability to respond to Police

Department/public-safety technology incidents. Provide after-hours desktop/end-user support when requested. Clearly identify any after-hours, emergency, or overtime charges not included in the base fee.

Support the City Emergency Operations Center (EOC), including network, internet, Microsoft

Teams/communications, phone connectivity, and coordination with public-safety vendors during activations or exercises.

5.3 Microsoft 365, Identity, Cloud, and Collaboration Services Administer and support the City’s Microsoft 365 GCC environment, including Exchange Online/email, Teams, Teams Phone, SharePoint, Office applications, Planner/Project, Intune MDM, and related licensing. Administer

Microsoft Entra identity services, including user lifecycle, enterprise applications, SSO/SAML integrations, guest/B2B access, MFA, and appropriate access controls.

Support Microsoft Azure infrastructure and cloud services used by the City. Maintain and support Microsoft

Teams Phone, including calling plans, common-area phones, auto attendants, call queues, shared lines, named-user lines, and EOC configurations. Support approved Microsoft Power Automate workflows used for

City business processes.

5.4 Server, Virtualization, Storage, Backup, and Disaster Recovery Provide 24x7 monitoring, administration, maintenance, patching, and support for City servers and virtualization infrastructure, including the City Dell VxRail/VMware vSphere/vSAN environment and the separate Wastewater VxRail/VMware environment. Support Windows Server, Active Directory, Group Policy, SQL-related infrastructure where assigned, file shares, printing resources, and secure remote administration.

Manage backups, snapshots, storage, recoverability, retention, restoration, and disaster-recovery testing.

Maintain Microsoft 365 backup for licensed accounts and other backup services included in the proposal.

Perform and document at least annual disaster-recovery/restore testing and promptly report failures or material risks.

5.5 Network, Connectivity, and Telecommunications

Provide network engineering, administration, monitoring, maintenance, and troubleshooting across City facilities. Current technologies include Sophos and WatchGuard firewalls; Juniper Mist and Datto/Kaseya wireless access points and switches; VPNs; VLANs; site-to-site connectivity; public and private Wi-Fi; UPS monitoring; and carrier circuits. Maintain current diagrams, configurations, inventories, firmware, security settings, certificates, and recoverable configuration backups.

Coordinate with telecommunications and connectivity providers including AT&T/CALNET, FirstNet, Comcast, Cruzio, and other City vendors. Provide first-pass troubleshooting and vendor escalation for carrier-owned circuits and equipment. Support City-managed Wi-Fi hotspots and event connectivity as needed.

5.6 Cybersecurity, Monitoring, Compliance, and Incident Response Provide 24x7x365 cybersecurity monitoring and management appropriate for a California municipal government with public-safety and operational-technology environments. Services shall include endpoint security, EDR/antivirus, vulnerability and compliance management, centralized patching, security monitoring, SIEM/SOC functions, threat detection and escalation, MFA administration, secure remote access, credential/password management, log monitoring, and remediation coordination.

Maintain and support the City’s cybersecurity and incident-response documentation, including the Citywide

Incident Response Plan and specialized annexes for Wastewater SCADA/OT and Police/CJIS environments.

Following a confirmed security incident, provide timely containment/support, documentation, root-cause information when available, and post-incident reporting to City management. Actions affecting wastewater operations or SCADA/OT systems shall follow an approved incident-response procedure developed in coordination with City Wastewater staff and the City’s SCADA vendor.

Support compliance with applicable FBI CJIS requirements and other applicable federal, state, and local security/privacy requirements. Staff requiring access to Police systems shall satisfy City Police Department background, security, training, and access requirements.

Provide a security awareness training program that includes at minimum annual training/testing, periodic micro-training or equivalent reinforcement, simulated phishing exercises, and management reporting.

Coordinate with CISA or comparable City-authorized resources for vulnerability scanning and remediation as requested.

5.7 Police Department and Public-Safety Technology

Support the Police Department’s IT infrastructure and provide secure, highly available connectivity to public-safety systems and partner agencies. Current supported technologies include Sunridge/RIMS

CAD/RMS/Mobile, Panasonic Toughbooks/MDTs, Absolute secure access, Axon systems, FirstNet/CradlePoint connectivity, call recording, DOJ-issued connectivity, CLETS-related connectivity, Crossroads citation/ticketing systems and printers, and related public-safety network connections, CPE equipment planning and support, radio equipment and infrastructure planning and support, shared drive access and support for case distribution.

MDT support is a distinct support category and includes imaging, secure connectivity, troubleshooting, lifecycle support, and coordinated recurring patching while vehicles are available. Coordinate with Police

Dispatch and third-party public-safety vendors to minimize operational disruption.

5.8 Wastewater SCADA / Operational Technology Support

Provide IT infrastructure support for the separately segmented Wastewater SCADA environment, coordinated with the City’s OT/SCADA vendor. Current support includes the isolated network/VLAN, dedicated Active

Directory infrastructure, Windows servers, SQL Server, RDS, Historian/InTouch-related infrastructure, remote-access connectivity, iPad access, and related integrations.

Preserve, retrieve, and support the recovery of wastewater operating data, alarm histories, and other City-designated compliance records maintained within the SCADA/OT environment. Coordinate with Wastewater staff and the City’s OT/SCADA vendor to ensure appropriate backup, retention, accessibility, and recovery procedures are maintained and periodically validated.

Maintain strict segmentation and least-privilege remote access. Perform recurring coordinated patching and infrastructure maintenance appropriate to the criticality of the SCADA environment, with advance scheduling and direct coordination with Wastewater staff and the City’s OT/SCADA vendor.

Participate in scheduled coordination meetings with Public Works/Wastewater staff, including the City’s

OT/SCADA vendor when appropriate. Reviews shall address unresolved technology issues, planned maintenance and system changes, cybersecurity risks, upcoming capital projects, and anticipated equipment replacement or lifecycle needs. The Consultant shall identify issues requiring City or vendor action and assist with planning and coordination of follow-up activities.

5.9 Third-Party Applications and Vendor Coordination

Provide basic technical support, identity/integration support, connectivity troubleshooting, and vendor liaison services for City business systems. Current systems include OpenGov financial, permitting/land use, and public works/CMMS applications; ESRI/ArcGIS and AutoCAD; CivicPlus; ActiveNet/Xplor Play; Adobe Acrobat/Adobe

Sign Government; and other City applications.

Coordinate with third-party vendors for application upgrades, network/firewall changes, SSO/identity integration, security reviews, and troubleshooting. The managed service provider is not expected to replace specialized application, low-voltage, radio, AV, or OT vendors, but shall serve as the City’s primary IT coordinator and technical liaison.

5.10 Audio/Visual and Meeting Technology

Support network connectivity and general operation of City conference-room and Council Chambers technology, including Crestron-based Council Chambers systems and managed meeting-room devices. Provide diagnosis and vendor liaison for specialized AV hardware; specialized hardware repair may be performed by separate vendors.

5.11 Mobile Device and Carrier Management

Support City-managed iOS smartphones and iPads through Microsoft Intune or successor City-approved MDM tools. Coordinate device provisioning, lifecycle replacement, secure configuration, carrier service, FirstNet where applicable, and related mobile-access policies.

5.12 Asset, License, Purchasing, and Lifecycle Management

Maintain accurate IT asset, warranty, subscription, and software-license inventories. Current approximate quantities include 29 managed servers, 91 managed workstations, 25 printers/copiers, 38 managed VoIP phones, 34 managed iPads/tablets/cell phones, and 12 Police Zebra label printers. Current licensing includes

Microsoft 365 GCC, Teams Phone/calling plans, Microsoft 365 backup, Duo MFA, Adobe Government products, and VMware licensing. Quantities are estimates and will be validated during transition.

Provide purchasing support, including technical specifications, recommendations, quote coordination, renewal review, and lifecycle planning. The City retains final purchasing and technology decision authority. Clearly identify any managed-service tools, security products, licenses, or subscriptions included in the monthly fee versus separately billed.

5.13 Documentation, Reporting, Audit, and Strategic Planning

Maintain current documentation including network diagrams, device configurations, change-control records, procedures, asset/license/warranty inventories, vendor contacts, knowledge-base articles, and secure credential documentation. Documentation developed for the City shall be accessible to the City and sufficient to support transition to another provider if necessary.

Provide weekly reporting on materially aged/open tickets; monthly SLA/ticket and project-status reporting;

regular meetings with City Administration and operational departments as requested; quarterly network/identity reviews; and an annual Technology Audit covering hardware, software, licensing, vendors, diagrams, security/lifecycle risks, and recommended improvements.

Assist the City with annual technology budgeting, multi-year lifecycle planning, strategic technology workplans, cyber-liability insurance reviews, financial-audit IT questions, Public Records Act/eDiscovery data collection, litigation holds, and technology/security review of City RFPs or vendor implementations as requested.

5.14 Service Levels

At minimum, proposals shall address a four-tier incident framework: P1 Critical - 15-minute response target and 4-hour resolution target; P2 Important - 15-minute response target and 8-hour resolution target; P3

Normal - 30-minute response target and 16-business-hour resolution target; P4 Low - 30-minute response target and 7-day resolution target. Proposers may recommend refinements, but must clearly identify any proposed changes.

Monthly SLA reporting shall document performance against agreed service levels. Missed service levels shall include an explanation and corrective/remediation plan where appropriate.

5.15 Transition, Continuity, and Exit Assistance

Provide a detailed transition plan designed to minimize operational disruption. The plan shall include discovery, knowledge transfer from the incumbent, validation of documentation and inventory, security/access review, implementation of proposer tools, communication with City staff, and a first-100-days workplan.

At contract end or termination, cooperate fully with the City and any successor provider, including timely transfer of City documentation, configurations, credentials, inventories, records, licenses controlled for the

City, and other information necessary for continuity.

The City prefers a single primary provider accountable for the full managed-services scope. Specialized subcontractors may be used when disclosed and approved, but the selected provider will remain responsible for coordination, service quality, security, and performance.

The City currently receives a combination of remote support and approximately 3 - 5 contracted on-site support hours per week. Proposers shall describe the on-site staffing model they recommend for the City and separately price the City’s current 4-hour-per-week model and any recommended alternative.

Detailed security-sensitive information, including network diagrams, configurations, credentials, and other technical inventory, will not be included in the public RFP. The City may provide additional technical information to qualified proposers through a controlled process subject to a confidentiality/non-disclosure agreement.

The successful proposer will be expected to provide an orderly transition from the incumbent provider with minimal disruption to City operations. The proposer shall include a transition and first-100-days plan, including knowledge transfer, documentation validation, tool deployment, asset/inventory validation, security review, and identification of immediate risks or deficiencies.

6) SUBMITTAL REQUIREMENTS

Proposers should NOT include any unnecessarily elaborate promotional material.

Lengthy narrative is discouraged; proposals should be clear and concise.

All proposals shall include the following minimum information:

1 Proposal Point of Contact* Please provide the following information for the person or persons that will be considered the main point of contact for this proposal.

• Full Name

• Title/Position

• Telephone Number (including area code and any applicable extension)

• Email Address

*Response required

2 Qualifications and Experience This section of the proposal shall establish the ability of the Consultant to satisfactorily perform the required work by reasons of (at minimum):

• Experience in performing work of a similar nature to the required services stated in this RFP.

• Include specific examples of relevant projects completed within the last five years.

• Proven competence in the services to be provided; strength and stability of the firm

• Track record of meeting schedules on similar projects and supportive client references

Company Background* Provide a brief profile of the Consultant’s firm, including the types of services offered; year founded; type of organization (i.e., corporation, partnership, or sole proprietorship); number, size, and location of offices; and total number of employees.

*Response required

Firm/Company Experience* Describe the firm’s experience in performing work of a similar nature to that solicited in this RFP and highlight the participation in such work by the key personnel proposed for assignment to the City. (e.g., Include specific examples of relevant projects completed within the last five years)

*Response required

Key Personnel Experience* Describe key personnel’s specialized training, experience, and professional competence in the area(s) directly related to this RFP.

*Response required

Subconsultants?* Will there be any sub-consultants utilized in performing the Scope of Work shown in this RFP?

☐ Yes

☐ No

*Response required

When equals "Yes"

List of Sub-Consultants* Identify sub-consultants by company name, address, contact person, telephone number, email address, and project function, if applicable. The list should include a summary of the roles and responsibilities of each sub-consultant.

*Response required

Financial Condition* Provide a general description of the firm’s financial condition and identify any conditions (e.g., bankruptcy, pending litigation, planned office closures, impending merger, etc.) that may impede the Consultant’s ability to provide these services.

*Response required

3 References Provide a minimum of three (3) references for completed work similar to the required services in this RFP.

Reference #1* For this reference, please provide the following:

• Name of Reference Client Agency/Organization

• Full Name of Point of Contact for Reference

• Title of Reference Point of Contact

• Address of Point of Contact

• Telephone Number of Point of Contact

• Email Address of Point of Contact

The noted point of contact the most knowledgeable about the work that was performed.

*Response required

Reference #2* For this reference, please provide the following:

• Name of Reference Client Agency/Organization

• Full Name of Point of Contact for Reference

• Title of Reference Point of Contact

• Address of Point of Contact

• Telephone Number of Point of Contact

• Email Address of Point of Contact

The noted point of contact the most knowledgeable about the work that was performed.

*Response required

Reference #3* For this reference, please provide the following:

• Name of Reference Client Agency/Organization

• Full Name of Point of Contact for Reference

• Title of Reference Point of Contact

• Address of Point of Contact

• Telephone Number of Point of Contact

• Email Address of Point of Contact

The noted point of contact the most knowledgeable about the work that was performed.

*Response required

Additional References* Do you have additional references to provide?

☐ Yes

☐ No

*Response required

When equals "Yes"

Additional References* Upload the following for each additional reference you wish to provide:

• Name of Reference Client Agency/Organization

• Full Name of Point of Contact for Reference

• Title of Reference Point of Contact

• Address of Point of Contact

• Telephone Number of Point of Contact

• Email Address of Point of Contact

The noted point of contact the most knowledgeable about the work that was performed.

*Response required

4 Methodology and Approach

Project Understanding and Approach* Consultant shall provide an overview of the project and a detailed narrative of the project approach, methodology, and services the Consultant will employ to complete the project. Consultant should also provide any unique insight into the project within this section

*Response required

Schedule* Consultant shall provide a schedule for the performance of the project, organized by phases and tasks.

*Response required

Fee Proposal* Please provide your fee proposal here.

Please provide a complete fee proposal for the services described in this RFP. The proposal should clearly identify the base monthly managed-services fee and all services, staffing, software, tools, licenses, and support included within that fee.

Where applicable, separately identify any per-item or per-unit fees, including the applicable unit of measure

(e.g., per user, workstation, server, device, license, site, or other unit), the unit price, estimated quantity, and resulting monthly or annual cost. Clearly indicate whether these charges are included in the base monthly fee or are billed in addition to it.

Separately identify any other services or costs not included in the base monthly fee, including hourly rates by personnel classification, after-hours or emergency support rates, project or professional-services rates, one-time transition or implementation costs, reimbursable expenses, and optional services.

Identify any assumptions, service-hour limitations, included on-site support hours, minimum charges, annual price adjustments, volume tiers, or other factors that may affect the City’s total cost. Pricing should be sufficiently detailed to allow the City to determine the total anticipated recurring cost and clearly distinguish between services included in the recurring fees and services that would result in additional charges.

*Response required

Additional Information (if needed) For any additional information requested or required by any of your previously provided answers or as stated within this RFP please upload the additional documentation here.

Submittal Confirmation* Proposer hereby certifies that all information provided within this proposal is accurate to the best of their knowledge. Proposer acknowledges that they have examined and carefully studied all Contract Documents and any Addenda and that they have provided any necessary proof of their authority to submit a proposal on behalf of the Company Name stated on the proposal thereby committing the Company to the information contained within.

☐ Please confirm

*Response required

7) SELECTION CRITERIA

All proposals must be fully responsive to this RFP in order to be considered.

Contract award will be made to a team that presents the proposal that, in opinion of the City of Scotts Valley, is the most advantageous to the City. The selection committee will be made up of City and other agency staff.

Proposals will be evaluated based upon the following criteria:

No. Evaluation Criteria Scoring Method Weight (Points)

1. Experience and Qualifications of Firm and

Assigned Team Points Based 20

(20% of Total)

2. Understanding of City Environment and

Proposed Service Approach Points Based 20

(20% of Total)

3. Cybersecurity, Public Safety/CJIS, and

Technical Capabilities Points Based 20

(20% of Total)

4. Service Delivery, Staffing, SLA, Transition, and

Local/On-Site Responsiveness Points Based 15

(15% of Total)

5. References and Demonstrated

Municipal/Public Agency Performance Points Based 10

(10% of Total)

6. Cost and Overall Pricing Structure Points Based 15 (15% of Total)

8) SELECTION PROCESS

8.1 Selection Process

The City will establish a selection committee to review and rank all complete submissions. Any firm(s) selected for further review may be invited for an interview or may be asked for further information for internal review.

The final selection will result in a contract award to be approved by the City Manager.

The schedule for the selection process is:

RFP Issue Date: September 30, 2026

Question Submission Deadline: October 12, 2026, 10:00pm

Responses to Questions Submitted to City: October 26, 2026

Deadline for Proposal Submission: November 9, 2026, 5:00pm

The City will negotiate a contract with the most qualified firm with compensation the City determines is fair and reasonable based upon the scope of work. Fee proposals from competing consultants may be used to assist City staff in determining fair and reasonable compensation.

8.2 Questions

All questions regarding this RFP should be submitted through the Question & Answer section of this RFP on the

City's OpenGov Procurement portal. Questions must be submitted before 10:00 pm on Monday, October 12, 2026. All questions and answers will be made available on the Question & Answer section of this RFP on the

City's OpenGov Procurement portal.

9) GENERAL INFORMATION

9.1 Minimum Qualifications

In order to qualify as responsible, a prospective firm must, in the opinion of the City staff, meet the following standards as they relate to the RFP:

A. Have adequate staff, equipment, technical, and financial resources for performance, or have the ability to obtain such resources that are required for performance, including a demonstrated ability to meet work schedule time frames and deliverables.

B. Have a satisfactory record of performance.

C. Be an Equal Opportunity Employer.

9.2 Compliance with Terms and Conditions of the Professional Service Agreement The consultant and sub-consultants will be required to comply with all terms and conditions set forth in the City of Scotts Valley Standard Form Professional Services Agreement including all insurance requirements (See

Attachment A). Any exceptions from these terms and conditions must be specified in the proposal, and any exception may be a basis for rejection of the proposal from further consideration.

9.3 Proposal Revision and Modification

Staff may request that the consultant alter a submitted proposal when deemed necessary and appropriate to clarify that the proposal fully addresses the City’s needs. In the event that a consultant agrees to modify the proposal, a change in the cost of the services as set forth in the proposal may be made. Otherwise, the cost stated in the original proposal shall remain effective. Any additional work required beyond the scope of the contract shall be, with prior notification and contract amendments, mutually agreed to by the City and the consultant, and shall be billed on a not-to-exceed estimated time and materials basis to the City. Contract amendments will be made only in unusual circumstances, where clearly justified by the consultant and as determined necessary by the City.

9.4 Limitations

All reports and pertinent data or materials will become the property of the City of Scotts Valley.

The consultant will have normal access to the public records and files of local government agencies in preparation of the proposal or documents. No compilation, tabulation, or analysis of data, definition, or opinion, etc. shall be anticipated by the consultant from the agencies, unless volunteered by a responsible official of these agencies.

Firms submitting a proposal for this RFP must provide a statement that nothing contained in the submitted proposal will be proprietary. All proposals shall become the property of the City of Scotts Valley once submitted.

A request for qualifications does not commit the City to award a contract, to pay any costs incurred in the preparation of the proposal, or to procure or contract for services and supplies. The City reserves the right to accept or reject any or all proposals received as a result of this request, to negotiate with any qualified source, or to cancel in part or in its entirety this request, if it is in the best interest of the City to do so. The City may require the consultant to participate in negotiations and to submit such price, technical or other revisions of the proposal as may result from negotiations.

9.5 Contract Payment

The City will release payment to the consultant in increments based on itemized invoices submitted no more frequently than monthly as the work progresses. Contract payment shall be made on the basis of satisfactory performance by the consultant as determined by the City.

9.6 Contract Termination

The City shall have the right to terminate The Professional Services Agreement at any time upon giving fifteen

(15) days written notice to Consultant. In the event of termination, City shall pay the Consultant for all services performed and accepted under the Professional Services Agreement up to the date of termination.

9.7 Conflict of Interest

In the Professional Services Agreement, the Consultant shall stipulate that corporately or individually, its firm, its employees and subcontractors have no financial interest in either the success or failure of any project which is, or may be, dependent on the results of the Consultant’s work product prepared pursuant to the Agreement.

10) CONTRACTUAL REQUIREMENTS

Final contract approval requires execution by the City Manager on the Professional Services Agreement, prior to any work being performed by the consultant. See Attachment A for Draft Standard Form Professional Services

Agreement.

10) Contractual Requirements