Insurance_Requirements,_26-B-48MC_Cisco_Smartnet_Maintenance.pdf

This is an Insurance Requirements document for the County of Volusia, Florida, Information Technology Division's Invitation for Bid (ITB 26-B-48MC) for Cisco SMARTnet Maintenance and DNA Licensing services. The solicitation seeks a qualified contractor to provide comprehensive maintenance support for Cisco networking, security, collaboration, and computing infrastructure equipment, including ASR routers, Catalyst switches, Nexus switches, Firepower security appliances, Industrial Ethernet devices, and UCS computing platforms. Deliverables include SMARTnet Maintenance at multiple service levels (8x5 next business day, 24x7 four-hour premium, and 8x5 Cisco Solution Services), Cisco DNA License renewals, software support, and associated technical support services. The question submission deadline is February 26, 2026, at 11:59 p.m., with proposals due March 12, 2026, at 3:00 p.m., submitted electronically through the County's eProcurement Portal. The successful contractor will receive a three-year initial term with two optional one-year renewal periods, contingent upon mutual written agreement and County Council approval.

Contractors must maintain comprehensive insurance coverage including Workers Compensation with Florida statutory coverage and waiver of subrogation, Commercial General Liability with minimum limits of $1,000,000 per occurrence and $2,000,000 general aggregate, and Professional Liability coverage for computer software and technology errors and omissions at $1,000,000 per claim and $1,000,000 aggregate. Commercial General Liability must include contractual liability, waiver of subrogation, primary and non-contributory coverage, County as additional insured, and coverage for independent contractors. All insurance policies require thirty days' written notice of cancellation directed to the County of Volusia Purchasing & Contracts Division, 123 W. Indiana Avenue, Room 302, DeLand, FL 32720, ATTN: TECH 3 Risk Management Division. Payment terms provide for full payment within 20 business days of invoice receipt, with interest accruing at up to 1 percent per month on undisputed invoices unpaid after 30 days. The County is exempt from federal excise tax and Florida sales tax. A local preference of up to 5 percent applies to qualified local businesses located in Brevard, Lake, Orange, Osceola, Seminole, or Volusia County, provided the price difference does not exceed $25,000 from competing bids.