Draft_PWS_-_ID11160031_-__CBP_Engineering_Support_Services.pdf

Performance Work Statement for

Engineering Support Services

Department of Homeland Security Customs and Border Protection

Enterprise Services Office of Acquisition

August 16, 2016

Table of Contents

1. INTRODUCTION

1.1 Overview

1.2 Background

1.3 Objective

2. SCOPE OF WORK

3. TASKS

3.1 Facilities and Infrastructure Engineering Services

3.1.1 Facilities and Infrastructure Engineering SMEs

3.2 Test and Evaluation Engineering Services

3.2.1 Test and Evaluation Engineering SMEs

3.3 Systems Engineering Services

3.3.1 Systems Engineering SMEs

3.4 MANAGEMENT

4. MANAGEMENT REPORTING

5. SUBMITTALS

5.1 Submittal Formats

5.2 Information and Document Data Rights

6. PLACE OF PERFORMANCE

7. TRAVEL

8. KEY PERSONNEL

9. EQUIPMENT AND TOOLS

9.1 Software

9.2 Hardware

10. FILE SHARING AND COORDINATION

11. SECURITY CONTROLS ......................................................................... Error! Bookmark not defined.

11.1 Security Clearances

11.2 Identification

11.3 Badges and Passes

11.4 Non-Disclosure Agreements

11.5 Disclosure of Information

12. PERIOD OF PERFORMANCE

13. OTHER

INTRODUCTION

1.1 Overview

U.S. Customs and Border Protection (CBP) is the unified border agency within the Department of Homeland Security (DHS) that is responsible for the management, control, and protection of U.S.

borders at and between the official ports of entry. CBP’s mission is to enforce U.S. laws while enhancing the free movement of people and goods across U.S. borders.

The Office of Acquisition (OA) within Enterprise Services is responsible for two major functions that are essential to the effectiveness of CBP. First, it is responsible for ensuring that CBP’s border security technology efforts are properly focused on mission and are well integrated across CBP. Second, it is responsible for strengthening CBP’s expertise and effectiveness in acquisition, program management, and systems engineering for border security technology systems, services, and products.

1.2 Background

In order to support OA’s management, oversight, review, and performance of the planning, engineering, deployment, construction, inspection, testing, acceptance, and sustainment activities that are performed by its service providers, OA requires the assistance of an Engineering Services (ES) contractor.

The ES contractor will support OA with the implementation of a multitude of border security technology programs across the Unites States (U.S.) along the northern, southern, and coastal borders by assisting OA with the activities of its service providers, as well as the associated submittals.

OA’s technology systems have typically included fixed, mobile, relocatable, underground, and airborne sensor systems utilizing cameras, radar, lasers, and seismic sensors, as well as supporting communications and networking systems. Facilities and infrastructure engineering and construction support for these technology systems has typically included fixed and relocatable tower sites, command and control (C2) facilities, roads, and associated power, photovoltaic systems, grounding, surge, and lightning protection, plumbing, and heating, ventilation, air conditioning (HVAC) systems.

The primary goal of this contract is to minimize OA’s performance, cost, and schedule risks by establishing, enforcing, and facilitating the implementation of appropriate engineering focus, discipline, and quality expectations with OA’s service providers throughout the systems lifecycle.

1.3 Objective

The primary objective of this contract is to ensure the appropriate focus, discipline, and quality of OA’s service provider activities and associated submittals for engineering, planning, deployment, construction, testing, acceptance, and sustainment.

This includes ensuring the compliance of OA’s service providers with OA, CBP, and DHS engineering policies, guidance, requirements, expectations, and standards; Federal, national, state, and local codes and standards; industry standards and best practices; local jurisdictional requirements; ensuring that planned and provided systems can be properly and efficiently deployed, operated, and maintained; that they satisfy operational requirements and expectations and meet human factors engineering and health and safety requirements; and, assuring that OA is prudent in its acceptance of the engineering activities and associated submittals of its service providers.

2. SCOPE OF WORK

OA requires multi-disciplinary technical expertise to support its implementation of border security technology programs and associated facilities and infrastructure throughout their lifecycles. The contractor shall primarily support OA with the management, oversight, review, and performance of the planning, engineering, deployment, construction, inspection, testing, acceptance, and sustainment activities and associated submittals that are performed by its service providers. The contractor’s services shall include providing a broad array of engineering management and subject matter expertise (SME) support to OA in the areas of:

Facilities and infrastructure engineering

Test and evaluation engineering

Systems engineering

The contractor shall provide reachback (offsite) engineering management and subject matter expert (SME) services to OA. OA will provide written notification to the contractor’s Program Manager of task assignments requiring reachback (offsite) support. The contractor shall be capable of providing the offsite engineering management and subject matter expert (SME) services to the OA (3) business days after receiving written notification from OA.

Actively engaged contractor engineering disciplines and part-time and fulltime levels of support to OA will vary over time depending on the level and type of OA’s engineering activities and associated submittals; i.e., required contractor engineering staff disciplines and support levels will be increased or decreased over time and support will vary from part-time to fulltime.

3. TASKS

3.1 Facilities and Infrastructure Engineering Services

In order to support OA’s management, oversight, review, and performance of the planning, engineering, deployment, construction, inspection, testing, acceptance, and sustainment activities that are performed by its service providers (i.e. current contractors), OA requires the assistance of an Engineering Services (ES) contractor that shall provide facilities and infrastructure engineering services.

The contractor shall provide multi-disciplinary management and SME engineering support for facilities and infrastructure engineering and construction activities. Facilities and infrastructure engineering and construction support for technology systems shall include fixed and relocatable tower sites, command and control (C2) facilities, roads, and associated power, photovoltaic systems, grounding, surge, and lightning protection, plumbing, and heating, ventilation, air conditioning (HVAC) systems. The contractor shall provide project facilities engineering and construction management support that is responsible for collaborating with project stakeholders and interpreting and advising on facilities engineering requirements and expectations, as well as providing and coordinating facilities engineering support to projects.

SME engineering support shall include: planning, engineering, design, deployment, inspection, and acceptance management and advice; participation in and leading of engineering Integrated Product Team (IPT) and working group meetings and teleconferences; participation in task kickoff teleconferences; review of other service provider engineering work products and submittals; review of service provider redline and as-built submittals; minimization of ambiguities, errors, omissions, and inconsistencies in service provider engineering activities and associated submittals; performance and review of engineering studies, calculations, assessments, and analyses; provision of consultations, research, technical advice, and recommendations; preparation of technical briefing materials, illustrative exhibits, drawings, and sketches; participation in lab and field checkout and commissioning activities;

participation in field quality, observation, monitoring, testing, and inspection; participation in field site surveys; providing engineering and site alternatives analysis, ranking, and planning; coordination and integration of engineering activities with stakeholders; development, revision, and promulgation of engineering policies, processes, guides, criteria, best practices, requirements, and expectations within OA and with stakeholders; providing architectural, civil, structural, geotechnical, environmental, electrical, grounding, surge and lightening protection, industrial, health and safety, mechanical, telecommunications, networking, quality, tower field mapping, tower climbing, fire protection, and acoustics (noise control) engineering.

In addition, the contractor shall be able to self-perform and provide to OA facilities and infrastructure engineering, design, repair, modification, deployment, and construction activities that are incidental to the deployment of technology systems.

Contractor engineering services associated with activities that are governed by building codes and standards shall incorporate the PE (professional engineering) certifications (stamp, signature, and date) of licensed engineers of appropriate engineering disciplines who are registered in the states of the applicable work on the final versions of the associated submittals.

3.1.1 Facilities and Infrastructure Engineering SMEs

The contractor shall provide appropriate general and specialty SMEs to implement the activities that are described within section 3.1.

3.2 Test and Evaluation Engineering Services

In order to support OA’s management, oversight, review, and performance of the planning, engineering, deployment, construction, inspection, testing, acceptance, and sustainment activities that are performed by its service providers (i.e. current contractors), OA requires the assistance of an Engineering Services (ES) contractor that shall provide test and evaluation engineering services. The contractor shall provide multi-disciplinary management and SME engineering support for technology systems test and evaluation activities. The contractor shall provide project test and evaluation engineering management support that is responsible for collaborating with project stakeholders and interpreting and advising on test and evaluation requirements and expectations, as well as providing and coordinating test and evaluation support to projects.

SME engineering support shall include developing: requirements, test strategy planning, and test event planning, execution, and reporting. The contractor shall assist with drafting the following:

programmatic and requirements documentation (e.g., Mission Needs Statements (MNS), Operational Requirements Document (ORD), Concept of Operations (CONOPS), Functional Requirements Documents (FRD), Statement of Objectives (SOO), Statement of Work (SOW); analyze desired capabilities and requirements; assess and recommend edits to ensure compliance with requirements and associated testing; develop MOEs, MOSs, and MOPs; review contractor test planning and participate in contractor testing and reporting; develop the T&E Strategy (TES) and T&E Master Plan (TEMP); translate functions, requirements, capabilities, and performance specifications into Test Plans; and, develop the Test

Procedures and Data Management and Analysis Plans (DMAP). The contractor shall also participate in executing test events and providing test range support, analyzing collected data, and reporting test results and findings in daily and Final Test Reports, as well as ensuring that appropriate test and supporting equipment is available, calibrated, and maintained for the purpose of supporting test and evaluation events and data collection events.

3.2.1 Test and Evaluation Engineering SMEs

The contractor shall provide appropriate general and specialty SMEs to implement the activities that are described within section 3.2.

3.3 Systems Engineering Services

In order to support OA’s management, oversight, review, and performance of the planning, engineering, deployment, construction, inspection, testing, acceptance, and sustainment activities that are performed by its service providers (i.e. current contractors), OA requires the assistance of an Engineering Services (ES) contractor that shall provide systems engineering services. The contractor shall provide multi-disciplinary management and SME engineering support for systems engineering activities. The contractor shall provide project systems engineering management support that is responsible for collaborating with project stakeholders and interpreting and advising on systems engineering requirements, guidelines, practices, and expectations, as well as providing and coordinating systems engineering support to projects.

SME engineering support shall include within the systems engineering technical processes: requirements definition, requirements analysis, functional analysis, design synthesis, implementation, integration, verification, validation, and transition. SME engineering support shall include within the systems engineering technical management processes: technical planning, requirements management, interface management, configuration management, risk management, technical assessment, decision analysis, and technical data management. Specific anticipated services include: specify, evaluate, review, and analyze complex high technology programs; provide technical advice and guidance regarding engineering projects; organize technical exchange meetings and review designs, engineering changes, and other technical submissions; plan, coordinate, and evaluate actions required to support system design architectures, enterprise architectures, data architectures, requirements development, analysis, and management, modeling and simulation, telecommunications and network analysis and testing;

evaluate policies and procedures for specified systems engineering projects and program segments;

provide systems security and information assurance engineering services; systems design, audits, decision analysis, engineering process improvement, optical and IR camera engineering, radar engineering, human factors and human systems integration, interoperability, integration, industrial technology maturity analysis, cost estimating, scheduling, and, apply DHS and CBP acquisition and systems engineering requirements, guidelines, practices, and expectations to develop, deploy, and accept engineering projects.

3.3.1 Systems Engineering SMEs

The contractor shall provide appropriate general and specialty SMEs to implement the activities that are described within section 3.3.

3.4 MANAGEMENT

The contractor shall provide an appropriate level of management support to ensure the efficient and effective tracking, performance, coordination, integration, scheduling, and accounting of tasks that are assigned by OA. The contractor shall formally designate as “Key Personnel” a Program Manager, dedication to the contract dependent on the level of activity, with overarching management and engineering oversight responsibility, authority, and accountability for its support to OA. The contractor shall provide OA with the resume of its proposed Program Manager for prior approval by OA. The contractor’s appointment and replacement of key personnel shall require the written approval of the government.

In order to assure the appropriate professional qualifications, training, and competency of contractor technical staff and ensure compliance with applicable government and industry regulations, codes, and standards, the services of this contract shall be performed, or reviewed and approved, by appropriately trained, licensed, registered, and / or certified professionals.

The contractor shall have a demonstrated documented robust quality assurance / quality control (QA / QC) system in place for assuring the engineering discipline and quality of its performance and the appropriate quality, format, and content of its submittals. The contractor’s Program Manager shall have overarching responsibility for quality on the contract and shall provide documentation of its QA / QC system to OA upon request.

4. MANAGEMENT REPORTING

The contractor shall lead and participate in bi-weekly status and planning review teleconferences with OA in order to: review completed tasks; ensure a common understanding and expectation for ongoing and planned tasks that have been assigned by OA; and, to ensure that tasks are appropriately planned and resourced by the contractor. No later than one business day prior to these teleconferences, the contractor shall provide its summary of completed, ongoing, and planned tasks to OA to support these biweekly reviews.

On the 20th of each month, the contractor shall provide a status and accounting report to OA summarizing the cumulative and prior month’s completed, ongoing, and planned tasks by each supported program. This report shall identify the contractor’s staff supporting the tasks and the completed and planned associated hours, costs, ODCs by program and task, as well as applied management and overhead rates.

5. SUBMITTALS

The contractor’s submittals shall be specific to the tasks that OA assigns the contractor under this contract. OA will provide the contractor with specific submittal requirements for each task and submittal due dates on the same day as the task is assigned.

Examples of anticipated submittals include, but are not limited to:

Spreadsheets of document review comments

Site survey reports

Engineering analyses

Conceptual sketches

Design drawings

Redlined drawings

As-built drawings

Tower structural analyses reports

Engineering study reports

Alternatives analyses

Evaluations of cost estimates

Evaluations of schedules

Deployment field monitoring and inspection reports

Meeting records

Technical briefings

Redlined plans and reports

Cost estimates

Schedules

Test and evaluation strategies

Test and evaluation schedules

Test and evaluation master plans

Test plans

Test data management and analysis plans

Test event gate review briefings

Test procedures

Test observation reports

Test deviation reports

Final test reports

5.1 Submittal Formats

The contractor shall provide documents and electronic files to OA in formats as agreed to with OA.

Electronic documents shall be formatted for printing in a file format appropriate to the task and acceptable to OA. Electronic file formats submitted by the contractor shall allow OA access to use, edit, and print the information that is submitted. The contractor shall utilize software applications that are utilized by OA, such as, Adobe Acrobat, MS Office, MS Project, Autodesk AutoCAD, ESRI ArcGIS, and Google Earth.

Note: Specific documents and file formats will be dependent on the assigned tasks and can vary significantly. Any specific formatting guidance will be provided by OA with the task assignment.

5.2 Information and Document Data Rights

All information and documents that are developed under this contract shall be government property and completely transferable to the government with unlimited data rights held by the government. Any contractor submittals that contain restrictive or copyright markings will not be accepted by the government.

6. PLACE OF PERFORMANCE

The primary place of performance of the contractor’s staff will be at the contractor's offices. The contractor shall be prepared to place staff onsite at various CBP locations such as OA’s Arlington, VA office.

In order to effectively and efficiently support OA’s nationwide border security activities, the contractor shall have a demonstrated reachback staff presence across the U.S., especially in states along the northern, southern, and coastal U.S. borders.

7. TRAVEL

The contractor’s staff may be required to travel throughout the U.S. in support of this contract. Site visits, field surveys, field monitoring; inspections, testing, and acceptance activities may be held at OA offices, contractor offices, at field sites, and other locations designated by OA on an as needed basis.

For estimating purposes only, travel may include one team of two facilities and infrastructure engineers in the field in New York for one week per month for the duration of the contract, and one team of four test and evaluation engineers in the field in Texas for one week once per month for the duration of the contract.

The contractor shall have specific written OA approval prior to travel being undertaken.

8. KEY PERSONNEL

The contractor’s Program Manager for this contract will be considered by the government as “Key Personnel.” During the period of performance of this contract, the contractor shall not replace the Program Manager without the prior written approval of an acceptable replacement by OA.

9. EQUIPMENT AND TOOLS

The contractor shall utilize specialized equipment and tools that have been approved by OA in the performance of its services for OA. The contractor shall possess, purchase, or lease all equipment, tools, materials, codes, standards, and other documentation that are needed to implement the tasks of the contract.

9.1 Software

The contractor shall utilize OA approved specialized engineering software during the duration of this contract, software such as: Tower Numerics tnxTower for tower structural modeling and analysis, the U.S. Army Corps of Engineer’s Hydrologic Engineering Center’s River Analysis System (HEC-RAS) for water and sediment hydraulics modeling and analysis, Google Earth and ESRI ArcGIS for geographic information modeling and analysis, IBM Rational DOORS for requirements management, SPARX Systems Enterprise Architect for architectures management, and Autodesk AutoCAD for engineering drawings.

The use of other software will be agreed upon with the contractor on a task assignment basis.

9.2 Hardware

Hardware includes both general engineering equipment and tools as well as specialized engineering test, evaluation, investigation, and diagnostic equipment and tools. The use of specific specialized hardware will be agreed upon with the contractor on a task assignment basis.

10. FILE SHARING AND COORDINATION

The contractor shall establish and maintain a secure Internet-based file sharing and archiving website within its own IT network. This website shall be for the shared use of OA and contractor staff in support of this contract. It shall be remotely accessible by OA and other authorized staff with appropriate network security credentials who are supporting the activities of this contract.

11. SECURITY CONTROLS

The contractor shall comply with applicable government administrative, personnel, physical, and IT security controls in order to ensure that the government’s security requirements are met.

The government reserves the right to disapprove at any time the authorization of any contractor staff to work on this contract. Disapproval will be communicated to the contractor in general terms without the government providing specific details or allegations. Following government disapproval, the contractor shall promptly provide replacement staff who are subject to the same security requirements.

11.1 Security Clearances

The contractor’s key personnel and other staff may be required by the government to obtain and maintain any combination of CBP and DHS suitability Background Investigations (BIs) and Secret, Top Secret, and Top Secret/SCI government security clearances. Contractor staff working on a regular basis within CBP facilities shall be able to obtain and maintain a CBP BI. Contractor staff visiting or working at government facilities shall be able to clear a criminal history records check (National Instant Criminal Background Check (NICS)) before being allowed access.

11.2 Identification

All contractor staff shall have in their possession a valid state identification with photograph while visiting or working at government facilities. As requested by the government, the contractor shall provide to the government an image of a valid state identification belonging to the contractor staff and complete a site visit request form in order to support prior approval for access to government facilities.

11.3 Badges and Passes

The contractor’s staff shall be required to obtain and display government-issued badges or passes when visiting or working at government facilities.

11.4 Non-Disclosure Agreements

Non-Disclosure Agreements (NDAs) shall be signed by all contractor staff involved in implementing this contract. The contractor will be provided with an NDA form (DHS Form 11000-6 (8/04)) that shall be completed and signed as a condition of work on this contract for each employee. The contractor shall return completed and signed NDAs to the government within 15 business days after contract award.

11.5 Disclosure of Information

In the performance of this contract, the contractor shall have responsibility for ensuring and maintaining the security and confidentiality of information and documents that are provided to the contractor and the contractor’s work products and submittals. Any information and documents that are made available to the contractor by the government shall be used only for the purposes of carrying out the provisions of this contract. Government and contractor information and documents shall not be shared by the contractor or made known by the contractor to any persons or entities not involved in implementing this contract without the specific express written authorization of the government.

12. PERIOD OF PERFORMANCE

The period of performance (POP) of this contract will include a one year base period and four one-year option periods for a total of five years.

13. OTHER

The following security clauses are required with respect the CBP-GSA interagency agreement. It is expected that a full-text version of the following clauses shall be incorporated in every task order placed by servicing agency in the connection with this interagency agreement:

3052.204-70 SECURITY REQUIREMENTS FOR UNCLASSIFIED INFORMATION TECHNOLOGY

RESOURCES (JUN 2006)

3052.204-71 CONTRACTOR EMPLOYEE ACCESS (SEP 2012)

SECURITY PROCEDURES (OCT 2009)

SAFEGUARDING OF SENSITIVE INFORMATION (MAR 2015)

INFORMATION TECHNOLOGY SECURITY AND PRIVACY TRAINING (MAR 2015)