Solicitation_HT0011-15-R-0028_rev_31_Dec_15.docx

HT0011-15-R-0028

Section SF 30 - BLOCK 14 CONTINUATION PAGE

EXECUTIVE SUMMARY

1. Introduction: The Defense Health Agency (DHA) - Falls Church, VA, on behalf of the Military Health System (MHS) Pharmacy Operations Division (POD) has a requirement for Electric Clinical Reference (ECR) solution.

2. Contracting Strategy: The proposed strategy is to award a Firmed Fixed Price (FFP), contract to the offeror that is determined to represent the Best Value to the Government, utilizing the Trade-off Source Selection methodology. For proposal instructions and submittal information, see Instructions to Offers and Addendum. For the basis of award of a contract, see Evaluation – Commercial Item and Addendum ,.

3. Contract Type: This will be a five (5) year FFP type contract.

4. Period of Performance: The period of performance shall be One (1) Base Period of 12 months and four (4) 12-month Option Periods. The Periods of Performance read as follows:

Base Period – Date of award + 12 months Option Period I – End of Base Period + 12 months Option Period II – End of Option Period I + 12 months Option Period III – End of Option Period II + 12 months Option Period IV – End of Option Period III + 12 months

5. Extension of Services: The Government has the unilateral right to extend services for a maximum of 6 months in accordance with FAR clause 52.217-8. Include a 6-month option period into price proposal. This 6-month option period should be broken out separately from the CLINS already established in the solicitation, and should be readily identifiable in the Offeror’s proposal. The clause can be utilized in any of the Option Periods, Actual dates will be filled in all the CLINS/SLINS upon contract award.

Solicitation: Clauses and provisions that are applicable to this solicitation are located in the appropriate sections of this solicitation. In order to have a complete copy, interested parties need to download the entire solicitation, inclusive of all applicable sections, all applicable attachments, and all applicable amendments. The Government reserves the right to cancel the solicitation and not make an award at all. The Government reserves the right to award without discussions.

If conflict exists between this summary, and the provisions of the solicitation, the provisions of the solicitation govern.

GENERAL INFORMATION TO OFFERORS

1. Responses must set forth full, accurate and complete information as required by this solicitation (including attachments) “Fill-ins” Standard Form 1449, and other solicitation documents. Examine the entire solicitation carefully. The penalty for making false statements is prescribed in 18 U.S.C. 1001.

2. Responses must be plainly marked with the Solicitation Number and the date and local time set forth for receipt of proposals in the solicitation document.

3. Information regarding the timeliness of response is addressed in the provision of the solicitation entitled either “Proposal Submission Instructions “or “Instructions to Offerors”.

4. Procurement Information This Procurement is unrestricted The applicable SIC/NAICS codes is: 511210

5. Issuing Office

Defense Health Agency – Falls Church Defense Health Agency-COD FC 7700 Arlington Blvd.

Falls Church, VA 22042

6. Point of Contact for Information:

Name: Aretha Jones Title: Contract Specialist Email: aretha.y.jones.civ@mail.mil Phone: 703-861-5396

Name: Robert LeBlanc Title: Contracting Officer Email: Robert.e.leblanc6.civ@mail.mil Phone: 703-861-1907

Section SF 1449 - CONTINUATION SHEET

Each

FFP

FOB: Destination

NET AMT

Each

License – MHS ECR

MHS Enterprise License; software; interfaces. Includes the ECR functional modules, MHS Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of MHS Enterprise.

NET AMT

Each

Navy (E-Pharm Mobile App Supp)

E-Pharmacy Mobile Application Support - Includes ECR functionalities and capabilities described in PWS Section 4.1.4, Navy Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of Navy Enterprise.

NET AMT

Each

FFP

MHS Enterprise License; software; interfaces. Includes the ECR functional modules, MHS Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of MHS Enterprise.

NET AMT

Each

FFP

E-Pharmacy Mobile Application Support - Includes ECR functionalities and capabilities described in PWS Section 4.1.4, Navy Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of Navy Enterprise.

NET AMT

Each

FFP

MHS Enterprise License; software; interfaces. Includes the ECR functional modules, MHS Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of MHS Enterprise.

NET AMT

Each

FFP

E-Pharmacy Mobile Application Support - Includes ECR functionalities and capabilities described in PWS Section 4.1.4, Navy Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of Navy Enterprise.

NET AMT

Each

FFP

MHS Enterprise License; software; interfaces. Includes the ECR functional modules, MHS Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of MHS Enterprise.

NET AMT

Each

FFP

E-Pharmacy Mobile Application Support - Includes ECR functionalities and capabilities described in PWS Section 4.1.4, Navy Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of Navy Enterprise.

NET AMT

Each

FFP

MHS Enterprise License; software; interfaces. Includes the ECR functional modules, MHS Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of MHS Enterprise.

NET AMT

Each

FFP

E-Pharmacy Mobile Application Support - Includes ECR functionalities and capabilities described in PWS Section 4.1.4, Navy Enterprise maintenance, product maintenance, software version upgrades, and new releases - 100% of Navy Enterprise.

NET AMT

Each

NET AMT

CLAUSES INCORPORATED BY REFERENCE

CLAUSES INCORPORATED BY FULL TEXT

52.202-1 DEFINITIONS (NOV 2013)

When a solicitation provision or contract clause uses a word or term that is defined in the Federal Acquisition Regulation (FAR), the word or term has the same meaning as the definition in FAR 2.101 in effect at the time the solicitation was issued, unless--

(a) The solicitation, or amended solicitation, provides a different definition;

(b) The contracting parties agree to a different definition;

(c) The part, subpart, or section of the FAR where the provision or clause is prescribed provides a different meaning; or

(d) The word or term is defined in FAR Part 31, for use in the cost principles and procedures.

(End of clause)

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (OCT 2015)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions or commercial items for satisfying the requirements of this solicitation. Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision. Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Data Universal Numbering System (DUNS) Number. (Applies to all offers exceeding $3,500, and offers of $3,500 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database. The offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation “DUNS” or “DUNS +4” followed by the DUNS or DUNS +4 number that identifies the offeror's name and address. The DUNS +4 is the DUNS number plus a 4-character suffix that may be assigned at the discretion of the offeror to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32.11) for the same concern. If the offeror does not have a DUNS number, it should contact Dun and Bradstreet directly to obtain one. An offeror within the United States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the internet at http://fedgov.dnb.com/webform. An offeror located outside the United States must contact the local Dun and Bradstreet office for a DUNS number. The offeror should indicate that it is an offeror for a Government contract when contacting the local Dun and Bradstreet office.

(k) System for Award Management. Unless exempted by an addendum to this solicitation, by submission of an offer, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. Offerors may obtain information on registration and annual confirmation requirements via the SAM database accessed through https://www.acquisition.gov.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

ADDENDUM TO 52.212-1 INSTRUCTIONS TO OFFERORS - COMMERCIAL ITEMS (NOV 2012)

INSTRUCTIONS TO OFFERORS - COMMERCIAL ITEMS

Communication: Request for Proposal (RFP) information and amendments will be posted to the Federal Business Opportunities (FedBizOpps) website. Email written questions requesting clarification of the RFP to the Contract Specialists, The POCs for this RFP are aretha.y.jones.civ@mail.mil , and Robert.E.LeBlanc6.civ@mail.mil. No information concerning this solicitation or requests for clarification will be provided in response to telephone calls.

Proposal Submission Format Proposal Format: The Offeror shall include a cover page to your non-price proposal featuring your points of contact. The Offeror shall provide a POC who is authorized to hold discussions/negotiations with the Government and has the full authority to bind the company to a contract. The Offeror shall also identify a POC who will be responsible for reviewing any applicable performance evaluation reports rendered by the Government. This may include electronic performance reports produced via the Contractor Performance Assessment Reporting System (CPARS). This cover page is excluded from any non-price proposal page limits. Information required includes: First name, last name, title, e-mail address, phone number, fax number, and level of authority.

All vendors must submit SEPARATE Volumes for Technical, Past Performance and Price Proposals.

Volume 1: Technical Volume 2: Past Performance Volume 3: Price Questions will be received up to 10:00 AM Eastern Standard Time (EST) January 11, 2015 and submitted in MS Word Doc format. Questions submitted after the due date will not be accepted.

Proposals shall meet the following submission requirements: Page size 8.5 by 11 inches with 1 inch margins. Paragraphs single spaced. Minimum font size/style 10 point Times New Roman font for Text, 9 point font in the Arial family for Tables, and 8 point font in the Arial family for Graphics. Tables and graphics may be landscape; all other text must be portrait. If the Offeror uses a different format (font size, margin, etc.), the government reserves the right to adjust the Proposal to fit the parameters of the format as stated in the RFP, and if this results in the Proposal exceeding the page limitations in any one area, the government will not consider those excess pages.

Purpose This RFP is in support of the Defense Health Agency (DHA), Pharmacy Operations Division (POD), to provide and perform services for an Electronic Clinical Reference (ECR) Solution. Offerors are encouraged to submit proposal under this request. Only one contract is anticipated to result from this RFP, however the Government reserves the right to withdraw, modify, or eliminate various aspects of the requirement determined to be too costly or impractical prior to award.

1. SPECIFIC REQUIREMENTS.

Performance requirements for this contract are provided in the attached Performance Work Statement of this RFP.

2. PERIOD OF PERFORMANCE.

The estimated period of performance for this contract is:

· Base Period – Date of award + 12 months

· Option Period I – End of Base Period + 12 months

· Option Period II – End of Option Period I + 12 months

· Option Period III – End of Option Period II + 12 months

· Option Period IV – End of Option Period III + 12 months

3. PROPOSAL SUBMISSION INSTRUCTIONS.

a. QUESTIONS: Questions may be submitted to the POC via email no later than January 11, 2016 at10:00AM EST. Follow-up/additional questions will not be accepted after this date. Answers to submitted questions will be posted via Solicitation amendment.

b. PROPOSAL DUE DATE: Proposals may be submitted to the POCs via email no later than:

January 25, 2016 at 10:00 AM Eastern Time.

c. ELECTRONIC SUBMISSION: Proposals shall be electronically submitted to the Point of Contact above. Your submission should include the following volumes: Technical Volume I (Technical Approach, and Quality Control Approach), Past Performance Volume II, and Price Volume III. The Non-Price section shall be submitted in MS Word or searchable PDF format. The Price section shall be submitted in MS Word or MS Excel 2007 or higher. The Transition Plan will be submitted as a separate attachment and is not subject to applicable overall non-price proposal page limits. The firewall utilized by the Government contracting office does not authorize or accept zip files.

4. PROPOSAL CONTENT AND FORMAT INSTRUCTIONS.

The Offeror’s submission shall include two separate parts: a Non-Price section (Technical Volume I Technical Approach, and Quality Control Approach), Past Performance section (Volume II), Transition In and Out Plan section (shall be submitted as a separated attachment and is not subject to applicable overall non-price proposal page limits)and a Price section (Price Volume III).

a. ADMINISTRATIVE FORMAT INSTRUCTIONS:

(1) PAGE LIMITS: Non-price sections are limited to 45 single-sided pages. Pages should be numbered consecutively throughout the document. For any segments of a proposal with a defined page limit, pages exceeding the specified limit will be removed and not forwarded for evaluation. Table of Contents, Title page, Contractor POC Cover Page, Quality Control Plan, , Past Performance, Transition In and Out Plan section, resumes and letters of intent for Key Personnel are NOT subject to page limits.

b. NON-PRICE PROPOSAL CONTENT INSTRUCTIONS: The Offeror’s non-price proposal shall clearly reflect how you will comply with the performance requirements identified in the Performance Work Statement regardless of the Government’s estimated effort. Your non-price proposal, including any supporting documentation, is to be clear and concise. The level of effort proposed must be consistent with the solution outlined in your non-price proposal. The proposal should fully document and substantiate a cross mapping of your price approach as it equates to the non-price proposal.

The Offeror’s non-price proposal shall contain the following:

FACTOR 1: TECHNICAL

Technical (Volume 1) consists of two Sub factors, Sub factor 1: Technical Approach Sub factor 2: Quality Control Approach FACTOR 1: Technical Volume 1:

Sub-factor 1: Technical Approach: The Government will evaluate the degree to which the Offeror’s technical approach demonstrates a clear understanding of the Electronic Clinical Reference (ECR) solution including all attendant requirements (Part 5) and a reasonable, well-thought-out approach that is likely to yield the required results within the required time frame. The proposal shall be used to assess the Offeror’s understanding of tasks to be performed as well as the technical approach and methodology for accomplishing tasks under any resultant award to meet the capabilities of the PWS.

The technical approach will be evaluated for:

· The degree to which the approach is proven to be successful;

· Ease of Access (e.g. single login, arrangement of content, etc.);

· The degree to which the Offeror demonstrates an understanding and the ability to provide an electronic clinical reference tool;

· The extent and quantity of evidence-based and authoritative sources that are utilized in providing clinical knowledge for each of the functional requirements identified in PWS Part 5; and

· The degree to which the solution integrates ECR content (e.g. number of mouse clicks to access capabilities defined in the PWS, Part 5 and source of reference content, re-entry of search criteria when switching between reference sources, etc.).

Additionally, the Offeror’s Incoming and Outgoing Transition Plan will be evaluated for

· The degree to which the Offeror approaches taking ownership of the tasks currently underway.

The Transition Plan shall account for 60 days of incoming and outgoing transition from contract to contract . This plan is to be submitted as part of your non-price proposal (shall be submitted as a separated attachment and is not subject to applicable overall non-price proposal page limits).

This transition plan shall include:

· Coordination with Government representatives,

· Review, evaluation and transition of current support services,

· Government-approved training and certification process,

· Orientation phase and program to introduce Government personnel, programs, and users to the Contractor's team, tools, methodologies, and business processes,

· If applicable, Transfer of Government Furnished Equipment (GFE) and Government Furnished Information (GFI), and GFE inventory management assistance, and

Sub-factor 2: Quality Control Approach: The Offeror’s quality control approach will be evaluated for the degree to which the proposed approach to quality control identifies processes, procedures, and metrics that are likely to result in a successful outcome on schedule and within the offered price that the CO has determined to be fair and reasonable.

FACTOR 2: Past Performance Volume 2:

Past performance information will be utilized to determine the quality of the contractor’s past performance as it relates to the probability of success of the required effort.

The Offeror shall submit Past Performance documentation in accordance with instructions provided below:

The Offeror shall submit a list of at least three (3) but no more than five (5) references of relevant contracts/orders within the past 3 years, where the Offeror performed as a Prime Contractor. .

Relevant is defined as work similar in complexity and magnitude of the work described in the Performance Work Statement.

Recent is defined as contracts awarded within the past 3 years

In the event an Offeror(s) is unable to meet the required past performance references they shall submit all performance and an explanation to why they are unable to meet the required limit. The contracts/orders may be past or current as long as the performance did not end more than 3 years prior to the due date for the submission of their proposal. The contracts/orders may have been with Federal, State and/ or City agencies and commercial customers. Only Prime contractors are required to submit past performance references.

If an Offeror fails to submit a reference of past performance then that Offeror shall submit an explanation as to why no Past Performance information was submitted.

Include the following information:

· Project title.

· Description of the project.

· Contract number.

· Contract amount.

· Government Agency/Organization.

· COR’s name, address, and phone number.

· Contracting Officer’s name, address, and phone number.

· Contract and, if applicable, Contract number.

· Current status, e.g. completed and/or if in progress, start and estimated completion dates.

· Dollar value and type of contract.

· Name of company being referenced.

· SOW paragraphs that the reference applies to.

· Key personnel (please highlight those individuals who worked on the relevant project(s) and are also being proposed for this effort.)

· A brief narrative of why you deem the reference to be relevant to this effort.

· A questionnaire (RFP Attachment 4) will be used to verify and evaluate how well the services were provided to the references identified.

· Subcontractor Consent: If a subcontracting relationship is proposed, the Offeror shall submit the consent of its proposed principal subcontractor(s) to disclose their past performance information to the Offeror (Prime Contractor) along with the Offeror’s Proposal submission. If the proposed principal subcontractor(s) consent is not provided at the time of the Offeror’s Proposal submission, the past performance information for the principal subcontractor(s) may not be considered by the government in accessing the Offeror’s past performance.

The Government may also consider information obtained through other sources. Past performance information will be utilized to determine the quality of the contractor’s past performance as it relates to the probability of success of the required effort.

Price Volume 3:

Price will be evaluated separately from the non-price factors.

Price will be evaluated to determine fair and reasonable pricing. The government will not evaluate price, however will conduct a fair and reasonableness; it will only evaluate prices to determine whether prices are fair and reasonable. The evaluated price will be the total of all the priced line items, including fee, for the base year and all options. The Offerors’ proposed prices shall be consistent with the proposed technical approach and reflective of the effort required by the solicitation (using the CLIN structure in Section B) and will be evaluated to determine reasonableness. In order to establish a fair and reasonable price, the Government shall obtain any data as necessary.

The Offeror’s shall submit their proposed PRICE as a Firm-Fixed Price (FFP). Your price proposal shall provide a price breakdown by labor categories and rates, other direct costs, etc. (as appropriate to the requirement). Your price proposal will be submitted with a completed Schedule B and Pricing Sheet.

1. Other Direct Costs (if applicable) will be identified under the appropriate CLIN with a price breakdown.

1. Pricing Sheet. The price proposal shall include a completed pricing sheet in accordance with the CLIN structure outlined in the RFP. The Offeror shall ensure mathematical computations are correct. Errors in addition or multiplication may be considered noncompliant to this RFP.

1. Offerors shall propose all contract line items, either by price or “NSP” (Not Separately Priced). A zero dollar figure in a proposal means that the line item shall be provided at no charge to the Government. A line item price left blank will be considered noncompliant to this request and the proposal will not be further considered.

1. Offerors’ proposal shall remain open for a minimum of 90 days from the date of submission.

The Government has the unilateral right to extend services for a maximum of 6 months in accordance with FAR clause 52.217-8. Include a 6-month option period into price proposal. This 6-month option period should be broken out separately from the CLINS already established in the solicitation, and should be readily identifiable in the Offeror’s proposal. The clause can be utilized in any of the Option Periods,

5. ADDITIONAL INFORMATION

a. ALTERNATE PROPOSALS: Alternate proposals will not be evaluated by the Government.

b. INCUMBENT: This is an existing requirement. The incumbent is Lexi-Comp, Inc.

c. Contractor Administrative Support: Contract support personnel from Information Technology Solution and Consulting (ITSC) will be provide the following: administrative support to the solicitation, contract administration support functions related to this contract effort and assist in the price evaluation.

d. FAR Part 33 – Protests, Disputes, and Appeals. In accordance with established Defense Health Agency (DHA) policy an interested party filing a protest with Defense Health Agency (DHA) has the option of requesting review by either the Contracting Officer (CO) or an independent review Official (IRO), who is a DHA official at a level above the CO. Alternately, an interested party may request IRO review as an appeal of the CO’s protest decision.

Where applicable, an interested party must clearly state in the protest that IRO review is requested, and must specify the nature of the independent review sought – whether as an alternative to CO review or as an appeal of the CO’s decision.

Regardless of which review is requested, all protests must be complete and submitted to the CO within the timeframes specified in FAR Subpart 33.1.

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

Addendum 52.212-2

EVALUATION CRITERIA – BEST VALUE TRADEOFF

a. “BEST VALUE TRADEOFF” EVALUATION FACTORS FOR AWARD”

(1) Basis for Award: Award will be made on a competitive best value basis, using “best value tradeoff” among price and non-price factors. A best value tradeoff process will be utilized when the Government elects to award to other than the lowest priced proposal, or other than the highest rated non-price proposal. Past Performance will be evaluated independently from the Technical Factor (Factor #1) evaluation factor utilizing different standards. Technical and past performance, when combined, are more important than price. The non-price evaluation factors are listed in descending order of importance are as follows:

Factor 1: Technical:

· Sub-factor 1: Technical Approach

· Sub-factor 2: Quality Control Approach

Factor 2: Past Performance

Government evaluators will not assume that the Offeror possesses any capability or knowledge unless it is specified in the proposal.

After each of the above non-price factors is rated individually, an overall rating will be assigned collectively to these factors. If any of the above non-price evaluation factors receives an individual rating of “Unacceptable”, the collective overall rating will also be “Unacceptable”. Only proposals receiving an overall rating of “Acceptable” or higher will be considered for award.

(2) Non-Price Evaluation Criteria: The following criteria will be used to evaluate the non-price aspects of the proposal.

FACTOR 1: Technical Volume 1:

Sub-factor 1: Technical Approach: The Government will evaluate the degree to which the Offeror’s technical approach demonstrates a clear understanding of the Electronic Clinical Reference (ECR) solution including all attendant requirements (Part 5) and a reasonable, well-thought-out approach that is likely to yield the required results within the required time frame. The proposal shall be used to assess the Offeror’s understanding of tasks to be performed as well as the technical approach and methodology for accomplishing tasks under any resultant award to meet the capabilities of the PWS.

The technical approach will be evaluated for:

· The degree to which the approach is proven to be successful in other relevant experiences and/or projects. ;

· Ease of Access (e.g. single login, arrangement of content, etc.);

· The degree to which the Offeror demonstrates an understanding and the ability to provide an electronic clinical reference tool;

· The extent and quantity of evidence-based and authoritative sources that are utilized in providing clinical knowledge for each of the functional requirements identified in PWS Part 5; and

· The degree to which the solution integrates ECR content (e.g. number of mouse clicks to access capabilities defined in the PWS, Part 5 and source of reference content, re-entry of search criteria when switching between reference sources, etc.).

Additionally, the Offeror’s Incoming and Outgoing Transition Plan will be evaluated for

· The degree to which the Offeror approaches taking ownership of the tasks currently underway.

The Transition Plan shall account for 60 days of incoming and outgoing transition from contract to contract. This plan is to be submitted as part of your non-price proposal (shall be submitted as a separated attachment and is not subject to applicable overall non-price proposal page limits).

This transition plan shall include:

· Coordination with Government representatives,

· Review, evaluation and transition of current support services,

· Government-approved training and certification process,

· Orientation phase and program to introduce Government personnel, programs, and users to the Contractor's team, tools, methodologies, and business processes,

· If applicable, Transfer of Government Furnished Equipment (GFE) and Government Furnished Information (GFI), and GFE inventory management assistance, and

Sub-factor 2: Quality Control Approach: The Offeror’s quality control approach will be evaluated for the degree to which the proposed approach to quality control identifies processes, procedures, and metrics that are likely to result in a successful outcome on schedule and within the offered price that the CO has determined to be fair and reasonable.

One of the following ratings will be assigned to the Overall Technical Capability Rating (Sub factors 1-2): Outstanding, Good, Acceptable, Marginal and Unacceptable.

Best Value Tradeoff Evaluation Standard Definitions

FACTOR 2: Past Performance Volume 2:

Past performance information will be utilized to determine the quality of the contractor’s past performance as it relates to the probability of success of the required effort.

An Offeror’s past performance will be evaluated to determine the confidence the Government has in an Offeror’s ability to provide the services that meet the current requirement based on a demonstrated record of recent, (recent is defined as contracts awarded within the past 3 years)and relevant performance.

The degree to which past performance evaluations for relevant effort, either included in the proposal or identified by the evaluators in any other manner, reflect success in the Specific Tasks as identified in Part 5 of the Performance Work Statement and the degree to which these evaluations of past performance reflect a history of customer satisfaction and collaboration.

The past performance evaluation team (PET) will determine relevancy, confidence and assign a rating in accordance with the tables below:

Past Performance Relevancy Ratings

Once a relevancy rating has been determined, the past performance evaluation team will review the Offeror’s information submitted in accordance with the “Instructions to Offerors” letter, telephone interviews if conducted, and any other available information to determine the quality of performance for each of the contracts provided from the Offeror. Government sources of performance data may include, but are not limited to:

· The information provided by the Offeror.

· Information obtained from the clients listed in the proposal.

· Other customers known to the Government.

· Past Performance Information Retrieval System (PPIRS).

· Federal Awardee Performance and Integrity Information System (FAPIIS).

· Contractor Performance Assessment Reporting System (CPARS).

· Government’s internal records and sources.

· Any other sources that may have useful and relevant information.

Following the review of information to determine the relevancy of past performance, the PET will then assign to the Offeror one of the following overall performance confidence ratings in accordance with the following table:

Performance Confidence Assessments

Substantial Confidence Based on the Offeror’s recent/relevant performance record, the Government has a high expectation that the Offeror will successfully perform the required effort.

Satisfactory Confidence Based on the Offeror’s recent/relevant performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort.

Limited Confidence Based on the Offeror’s recent/relevant performance record the Government has a low expectation that the Offeror will successfully perform the required effort.

No Confidence Based on the Offeror’s recent/relevant performance record, the Government has no expectation that the Offeror will be able to successfully perform the required effort.

Should the offeror possess no relevant past performance, a written statement shall be provided by the offeror so indicating. The Government may confirm past and present performance data identified by offerors in the proposals. In addition to the past performance references provided in the proposal, the Government may also consider information obtained through other sources.

Price Volume 3:

Price will be evaluated separately from the non-price factors.

Price will be evaluated to determine fair and reasonable pricing. The government will not evaluate price, however will conduct a price reasonableness; it will only evaluate prices to determine whether prices are fair and reasonable. The evaluated price will be the total of all the priced line items, including fee, for the base year and all options (using the CLIN structure in Section B). In order to establish a fair and reasonable price, the Government shall obtain any data as necessary.

The Government has the unilateral right to extend services for a maximum of 6 months in accordance with FAR clause 52.217-8. Include a 6-month option period into price proposal. This 6-month option period should be broken out separately from the CLINS already established in the solicitation, and should be readily identifiable in the Offeror’s proposal. The clause can be utilized in any of the Option Periods.

RFP ATTACHMENT – PAST PERFORMANCE QUESTIONAIRE (PRIME CONTRACTOR)

Past Performance Questionnaire for HT0011-15-R-0028 (To be completed by vendor’s identified references) You have been identified as having been a customer of the following company for providing Name of Contractor Requesting Reference:

The Defense Health Agency, Pharmacy Operations Division is conducting an evaluation of this company’s previous record of performance as part of a source selection process to award a contract for similar services. We cordially request you complete and forward this questionnaire: Not Later Than: 5:00 PM, Wednesday, January 20, 2016 email to aretha.y.jones.civ@mail.mil. For questions related to this form, please contact: Aretha Jones, Contract Specialist, at (703) 681-5369

PART I: FOR COMPLETION BY OFFEROR. OFFERORS SHOULD COMPLETE ONE COPY OF THIS FORM FOR EACH REFERENCE PROVIDED.

Name of Individual/Firm being…