HSSCCG-08-R-00008_ RFP_10.1.08_ ISSUED Amend 2.doc

HSSCCG-08-R-00008

TABLE OF CONTENTS

SECTION

DESCRIPTION

PAGE

I

SF 1449, SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

1-8

ITEMS

Table of Contents

SF 1449 Continuation

A.

Blocks 19-24 – Schedule of Supplies/Services 10 B. Statement of Work 10

II

CONTRACT CLAUSES

A.

FAR 52.212-4 Contract Terms and Conditions-Commercial Items

B.

Addendum One - Contract Terms and Conditions-Commercial Items

C.

FAR 52.212-5 - Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items

III

INSTRUCTIONS, CONDITIONS AND NOTICES TO OFFERORS

FAR 52.212-1 Instructions to Offerors-Commercial Items B.

Addendum Two - Instructions to Offerors-Commercial Items

IV

PROPOSAL EVALUATION

A.

FAR 52.212-2 Evaluation-Commercial Items

B. Addendum to 52.212-2 Evaluation – Commercial Items 53 V

REPRESENTATIONS AND CERTIFICATIONS OF OFFEROR

FAR 52.212-3 Offeror Representations and Certifications-

Commercial Items

SECTION I

SF-1449 CONTINUATION

Blocks 19 through 24 – Schedule of Supplies/Services

The Contractor shall provide non-optical card stock, storage, and card consumables including holographic overlay rolls, protective polyester patch rolls, and clear overlay rolls in accordance with the Statement of Work. The Government requires award of an IDIQ contract, with a twelve-month base period and four one-year option periods. The minimum guarantee is $1,000,000 and the maximum value is estimated at $22,000,000. Contract performance shall begin upon award, provided satisfactory personnel security clearances have been received and successfully processed by the DHS Security Office. The Contractor is advised that all security paperwork shall be submitted timely.

The Offeror shall provide quantity breaks and associated pricing in accordance with the SF1449 schedule. The Offeror shall add CLINs as necessary to support quantity breaks.

B.

Statement of Work 1.0 Background This is a new requirement for Non-Optical Card Stock, Card Consumables, secure storage, and customary artwork changes required by the U.S. Citizenship and Immigration Services (USCIS), Integrated Document Production Branch (IDP). The components of this acquisition make up secure identification cards for immigrants that serve as proof of evidence of eligibility to reside and work in the United States. In addition to the procurement of individual card components, the specific card design and/or topology will require the Contractor to complete artwork customization tasks for new card stock, holographic overlay, and a hologram or a new hologram security stamp. Additionally, the contractor shall provide secure storage at the Offeror’s site.

2.0 Objectives

The main objective is complete, accurate and prompt delivery of all card production consumables in accordance with the individual delivery order requirements. The card consumable products will be utilized to maximize efficiency, security and decrease associated counterfeiting risks.

3.0 Scope

The IDP Program Office will enter into an Indefinite Delivery Indefinite Quantity (IDIQ) contract for the card stock and card consumables required in this Statement of Work. Delivery orders will be issued as products are required.

The items to be procured in support of this requirement include:

IDP Card Consumables

CR80 Non-Optical Laser Engraveable Poly-Carbonate Card Stock

CR80 Non-Optical Laser Engraveable Poly-Carbonate Card Stock with Radio Frequency Identification (RFID)

CR80 PVC Card Stock (with magnetic stripe)

CR80 PVC Card Stock (without magnetic stripe)

CR80 PVC Card Stock with (RFID

Holographic Overlay Rolls

Hologram Stamps – 25k/lot

Polyester Laminate Patch Rolls

Clear Overlay Rolls

Design Task & Customary Artwork Changes

Vendor Storage

3.1 Card Stock

All card stock and card consumables shall meet the industry standard for “useful life” of 2-years and be covered by a standard commercial warranty. The Contractor shall provide card stock conforming to the specifications set forth in ISO 7810 (ID-1 size cards). The card stock shall include but not limited to a 3 track Hi-Co ISO standard magnetic memory data stripe or RFID antenna, capable of being encoded in the IDP systems. The RFID on the cards is intended to be Epcglobal Gen 2 at a frequency of 902 to 920 MHz, in accordance with ISO 18000-6c.. RFID enabled cards may require additional options such as TID, pre-encoding, or manifesting to support the production of cards.

Card stock is defined as the card substrate with any required magnetic stripe, or RFID antenna. Each card shall have a 3 of 9 1-dimensional barcode in sequential numerical order. A complete card may include any or all of the following: holographic overlay/hologram stamp and polyester laminate patch/clear overlay, as well as the card stock itself. The card types requested may have various card consumable compositions and Offeror’s shall propose an appropriate mix of card consumables, which may differ from current formats.

Cards procured under this contract shall be personalized in the USCIS Card Personalization System (CPS). The main printing components of the CPS are the Datacard MX6000 high speed printer for dye sublimation or reverse transfer card personalization, or the General Dynamics Information Technology (GDIT) Laser Marking modules for laser engraveable cards. The specifications for the Datacard MX6000 may be obtained publicly, and are not provided with this RFP.

All consumables shall be manufactured in accordance with the latest version of the following:

Non-Optical Laser Engraveable Poly-Carbonate Card Stock

There are two (2) CR80 Laser Engraveable Card Stock types that can be ordered under this contract, which are as follows:

CR80 Non-Optical Laser Engraveable Poly-Carbonate Card Stock

CR80 Non-Optical Laser Engraveable Poly-Carbonate Card Stock with RFID

This card stock shall be capable of having black text and grey scale images printed on either the front or back of the card via laser engraving. The card stock shall conform to the industry standard measuring 3.375 inch x 2.215 inch. CR80 sizing specifications (which are the same as specifications set forth in ISO 7810 ID-1 size cards) and as modified by the IDP specific requirements set forth in any order under this contract.

The card shall be capable of passing required IS0 10373 test methods for durability. Cards shall be supplied with preprinted graphics, based upon the requirements of the individual delivery orders.

Cards shall be capable of being marked with two types of lasers including CO2 and Nd:YVO4 (or similar) devices. In the USCIS CPS the CO2 marking shall be accomplished at a laser power of 10 Watts, and the Nd:YVO4 marking shall be accomplished at a laser power of 20 Watts. The laser receptive polycarbonate material must be able to receive CO2 marking with a distinct tactile feel without burning, bubbling, discoloration, de-lamination, or broken line features. The laser receptive polycarbonate material must be able to receive Nd:YVO4 marking with good quality grayscale marking for photographs and high contrast text marking. The polycarbonate material and lamination must be able to be marked with good contrast linear (non-tactile) text and must support the ability to mark tactile elements without burning, bubbling, or de-lamination. Nd:YVO4 marking must not cause any “bleeding” of the printed artwork on the card.

After the receipt and acceptance of all consumables USCIS will personalize the card to include a photograph, signature, alphanumeric data, machine readable lines or other required features.

CR80 PVC Card Stock

There are three (3) CR80 PVC Card Stock types that can be ordered under this contract, which are as follows:

· CR80 PVC Card Stock with Magnetic Stripe

· CR80 PVC Card Stock without Magnetic Stripe

· CR80 PVC Card Stock with RFID

The Contractor shall provide card stock conforming to the industry standard measuring 3.375 inch x 2.215 inch CR80 sizing specifications (which are the same as specifications set forth in ISO 7810 ID-1 size cards). The card stock will be capable of being personalized in the IDP Card Personalization System (CPS). The personalization process currently uses dye-sublimation in the production of the non-optical memory card which is constructed using PVC material, but some card stock may be printed using a reverse transfer method. The cards shall be capable of passing required IS0 10373 test methods for durability. Cards shall be supplied with preprinted graphics, based upon the requirements of the individual delivery orders.

3.1.1 Card Serial Numbers and Barcodes

Each card shall have a unique 1-D barcode and eye readable serial number. The barcode shall have a height of 0.098” (2.50 mm) and the width shall be 2.087” (53.00mm). The barcode shall be placed on the card in such a way that makes it impossible to modify the barcode without destroying the card (such as under the surface in the core of the card). The barcode shall be readable by the barcode readers in the IDP CPS. IDP will specify the beginning serial number and 1-D bar code sequence. Additionally, each card shall display a card form number and current revision date, which also cannot be modified without destroying the card.

3.1.2 Card Printing

Cards shall be able to accept the dye sublimation printing, holographic overlays and clear overlays applied over the dye diffusion printing, and any polyester laminate patches and clear overlays utilized during the card personalization process. These same cards or a different version of the required sizes shall be capable of being laser engraveable for text and images. Additionally, the same cards or a version of the card sizes shall be capable of accepting reverse transfer printing overlays.

3.1.3 Card Edges

Card edges shall be in accordance with industry standards; any cutting process utilized shall ensure clean square edges and shall not result in the deposit of debris on the cards. Cards shall be debris free and the delivery process shall ensure this is maintained due to the negative effect possible in production.

3.2 Holographic Overlays

The Contractor shall supply holographic overlays for card protection and security in designs selected by the Government. The Contractor shall ensure the holographic overlay rolls measure 2 7/16 inches wide, and, are 2-3 microns thick (0.000080” to 0.000120” thick) and contain for estimation purposes up to 4450-5900 images per roll. Rolls shall be provided in sufficient quantity to accompany the card stock ordered at one time. Holographic overlay rolls shall be uniformly wound on the spool to ensure minimum slack and proper operation in the IDP systems. Hologram stamps (or equivalent) will be manufactured to the Government’s specifications. Each Hologram or Hologram Stamp (or equivalent):

· Shall be chemically compatible with the card stock.

· Shall adhere permanently to the card.

· Shall not discolor or burn at the application temperature, when a heat activated process is used for application.

The vendor shall conduct compatibility tests after award and report to IDP through the COTR; what the temperature settings need to be, to ensure the product adheres to the card without discoloration or burning.

3.3 Protective Laminate Patch Rolls for Non-Optical Cards

When required, the Contractor shall supply a non-toxic polyester patch in quantity to accompany each unit of card stock supplied to the IDP.

Thickness required is 0.001 (1 mil), and contain for estimation purposes up to 1650 images per roll.

Each patch:

· Shall be chemically compatible with the card stock.

· Shall adhere permanently to the card.

· Shall not discolor or burn at the application temperature, when a heat activated process is used for application.

The vendor shall conduct compatibility tests after award and report to IDP through the COTR; what the temperature settings need to be, to ensure the product adheres to the card without discoloration or burning.

3.4 Clear Overlay Rolls for Non-Optical Cards

The Contractor shall supply non-toxic, clear overlay in sufficient quantity to accompany each unit of card stock supplied to the IDP. Thickness required is 0.0005 (.5 mil), and contain for estimation purposes up to 3200 images.

Each overlay:

· Shall be chemically compatible with the card stock.

· Shall adhere permanently to the card.

· Shall not discolor or burn at the application temperature, when a heat activated process is used for application.

The vendor shall conduct compatibility tests after award and report to IDP through the COTR; what the temperature settings need to be, to ensure the product adheres to the card without discoloration or burning.

3.5 Design and Customary Artwork Modifications At the direction of the Government, the Contractor shall develop a new specific card design and/or topology. Similarly, if directed to do so, the Contractor shall complete artwork customization tasks for a new holographic overlay, hologram or a new holographic security stamp. This task is required, as the Government may develop new card projects or make minor changes to the cards in subsequent production batches to facilitate card security or to achieve production efficiencies.

The Contractor shall ensure that the modifications of existing designs or the development of new designs and/or topology of a selected card or cards, conform to the specifications set forth in ISO 7810 (ID-1 size cards) and ICAO 9303, Part 3 (card size TD-1) as applicable. Any changes to the card stock or card consumables composition shall require prior approval by the Government and, if necessary, be submitted for First Article Testing to ensure that all components are compatible and meet the life expectancy requirements as identified within the Statement of Work. Any changes to the artwork or card design shall be communicated and coordinated with the Government for their concurrence and approval. The frequency of design or topology changes is not known; however, the Contractor shall price this requirement in each of the five years to address the unknown frequency, to include a testing sample of 25,000 cards in the case that First Article Testing is requested.

The Contractor shall protect from unauthorized disclosure any materials or information made available by the Government, or that the Contractor has access to by virtue of the provisions of this contract, that are not intended for public disclosure. The materials and information made available to the Contractor by the Government, or that the Contractor comes into contact with in completing this contract, are the exclusive property of the Government.

Any information or materials developed by the Contractor in production of this SOW are also the exclusive property of the Government. Upon completion or termination of this SOW, the Contractor shall turn over to the Government all materials (copies included) that were furnished to the Contractor by the Government to include all materials that were developed by the Contractor in the production of this SOW.

4.0 Secure Handling, Storage and Disposition

The Contractor's manufacturing facility and process shall be sufficiently secure to ensure that IDP unique or sensitive card items (such as the card stock, polyester patch laminate rolls, clear overlay rolls, holographic overlay rolls, and hologram stamps are not compromised. Additionally, the Contractor shall securely store (or arrange for subcontract manufacturers to store) all IDP-unique or otherwise sensitive card items. Access to secure storage shall be limited and each unit of secure card stock manufactured, stored, and shipped to the IDP production facilities shall be fully tracked and disclosed to the IDP Program Office. The Contractor shall securely store all IDP card stock and consumables in accordance with Manufacturers specifications for the duration of this contract, and shall store all card stock/consumables ordered under this contract until the IDP Program Office requires delivery. The storage facility shall have the capability of storing, at a minimum, one million cards and card consumables.

Storage in the vendor’s facility is necessary, as IDP does not have adequate storage at the production facility. It is anticipated the vendor will make shipments from storage to IDP production facilities, thus stored products will have been accepted and paid for when they are shipped to storage. The storage process facilitates the three business day delivery requirement seen in 6.7 of this statement of work. During the initial phase of the contract it is likely IDP will require direct shipments to both the IDP production facility and to storage. Although, future deliveries may come directly from the vendor’s storage once an ample storage amount has been generated. It is anticipated the vendor will require time to create the necessary storage quantities to support future deliveries in accordance with the three business day delivery requirement, thus the vendors ability to create such storage in a timely manner should be identified in the project plan. The vendor shall have ample storage space and eventually ample products in storage to support the three business day delivery requirement.

5.0 Testing

5.1 Design Task / Customary Artwork Testing First article post award testing shall be in accordance with 52.209-4. The IDP program will test and evaluate supplies if there are changes in subsequent production batches. In this event, Offerors will be required to submit card stock and components at their own expense to an independent third party testing facility. Third party testing will be conducted in accordance with applicable ISO and ANSI Standards, which are identified in this Statement of Work. This testing is necessary if subsequent production batches change and the artwork design task was initiated and a newly designed card is resultant.

Design task testing requires Offerors to personalize the cards prior to third party testing and prior to shipment to the IDP Program Office. The intent of the design task testing is to ensure each of the card stock types and components are chemically compatible.

When the Contractor changes card stock or associated components, the Contractor shall, notify the Government and if deemed necessary by the Government, follow the Design task testing procedures. When the Contractor changes card stock or associated components the Contractor shall allow the Government or its’ designated agent to conduct testing of new and/or modified products and materials on IDP owned production systems.

Stage 1 Testing

This is post award testing for any Design Task / Customary Artwork changes. Offerors shall at their expense ship personalized CR80 Non-Optical card stock types directly to the Government designated independent test laboratory for testing, per the quantities specified below. In the case of cards with magnetic stripes or RFID data, all cards shall contain the same data or information. The cards will be read prior to and after tests. Additionally, as per the quantities specified below, Offerors will send personalized PVC CR80 Non-Optical card stock types and one roll each of the consumables used in card personalization to the IDP Program Office for visual inspection.

Holographic Overlay Rolls (Contractor Samples)

Hologram Stamps (Contractor Samples) – 25k/lot

Polyester Laminate Patch Rolls

Clear Overlay Rolls

Selected tests referenced by the International Standards Organization (ISO) will be used to determine how accelerated environmental conditions impact the card itself as well as the readability of the cards. Below are some of the tests that will be conducted to ensure the products conform to the standards. Tests will be conducted in accordance with these standards, unless otherwise indicated:

Title - Description

Number Identification Cards - Test Methods

ISO/IEC 10373

Identification Cards - Test Methods -

ISO/IEC 10373-1

Part 1: General Characteristics

Identification Cards - Test Methods -

ISO/IEC 10373-2

Part 2: Cards with magnetic stripes

Specifically, cards will be read before and after being tested for each of and any combination of the following:

· Card dimensional stability - for readability

· Adhesion or blocking

· Dynamic bending stress

· Dynamic torsion stress

Specifically, cards will be read after being tested for each of and any combination of the following:

· De-lamination

· Resistance to chemical exposure

· Ultraviolet light

· Sutherland Rub test

· Immersion in artificial perspiration.

The test lab will expose the cards to UV to evaluate the durability of the cards after exposure to UV light. The face and back of the cards are placed in a QUV cabinet and exposed to UV-B rays at peak temperatures of 59C. The cards are examined at 1-hour, 4-hour, 8-hour, and 24-hour intervals. The test lab will send a copy of final test results to the Offeror at the same time the originals results are sent to the IDP.

The outcome of the Sutherland Rub test is used for evaluating the resistance of the card surfaces to scratches from repeated rubbing against other cards. The apparatus used is a Sutherland Rub Tester with the 4- pound weight. The weight oscillates in an arc pattern, back-and-forth over the card at a rate of 45 cycles per minute. The front of one card is rubbed over the back of another and both surfaces are inspected for damage.

For cards that are RFID compatible, the following tests shall be performed:

Method citation

5.2 Post-Award Acceptance Testing

Post-award acceptance testing will be conducted on a recurring basis to ensure each lot of cards produced is compliant with contract requirements. Acceptance of line items shipped directly to vendor storage or to IDP production facilities will be subject to the formal Non-Optical Quality Assurance Post-Award Test Plan, which requires random sample testing in accordance with the Forensics Document Laboratory ICPS Quality Standards and the ISO/ANSI Manufacturing Standards. The USCIS IDP Non-Optical Quality Assurance Post-Award Test Plan will be used to ensure all line items are compliant with the requirements of the acquisition. This plan will not be provided to offerors prior to award. The Non-Optical Quality Assurance Post-Award Test Plan procedures are standard commercial procedures and do not exceed normal commercial business practices.

The post award acceptance procedures require the offeror to ship 5,000 out-of-sequence Non-Optical cards, as well as a proportionally similar number of clear overlay, holographic overlay and polyester laminate patch rolls from each production run for testing to ensure early detection of any production related issues. These cards are not tested and destroyed, rather, they are tested through the personalization process and utilized as part of the quantity required within the Task Order and are shipped to USCIS customers provided personalization occurs correctly. Each delivery of 5,000 cards shall be in sequential serialized numerical order and, unless otherwise directed, be delivered via DHL or similar method, to the IDP Corbin Production Facility for personalization on IDP production machines.

This acceptance criterion facilitates the ship to storage process. As the vendor produces cards, they are tested and accepted by IDP through the random sampling acceptance process. It is anticipated items would then be invoiced and placed in the required vendor storage for later delivery to the IDP production facilities, unless the cards were required at the IDP production facility.

6.0 Deliverables

Contractor shall provide product specifications for all card designs/card consumables proposed including dimensional structural and graphical information. All reports and deliverables shall be initially submitted in draft for Government comment, clarification and approval prior to final report being issued. All deliverables shall be provided to the Contracting Officer and COTR.

The Contractor shall provide to the COTR (Contracting Officers Technical Representative) a detailed delivery schedule and shall include the following:

The Offeror shall be required to ship card stock and card consumables to the USCIS Government Corbin Production Facility (CPF), in Kentucky and the Nebraska Service Center (NSC), or other potential Government facilities to be identified in the future. Additionally, card stock and card consumables storage shall be at the Offerors facility.

6.1 Project Management Plan IDP will utilize Project Management Plan reporting, which will include an Integrated Master Schedule to ensure the Contractor executes to the requirement.

The Project Management Plan in Microsoft Project 2003, which shall be submitted as found below, shall include, at a minimum:

· Contractor’s goals and objectives

· Any pending risks associated with the contract

· An Integrated Master Schedule, which includes:

· Key milestones and dates allowing the Government to track the Contractor's progress towards fulfilling the requirements of this contract.

· Report of how the Contractor will update the Government on its progress towards the key milestone identified.

· Clear definition of what information is needed from the Government and the date it is required.

· Draft copy due with proposal submission

· Final copy due at contract award

· Updated copies due monthly.

6.2 Quality Control Plan

The Contractor shall deliver a draft Quality Control Plan for Government review with the submission of proposals, as well as a final copy after contract award. At a minimum, the plan shall include procedures for identifying deficiencies in quality of services, the manufacturing processes, provisions to maintain inspection records/files, and corrective actions to prevent future occurrences.

6.3 Security Plan

The Contractor shall deliver a draft Security Plan for Government review with the submission of proposals, as well as a final copy after contract award. The Security Plan shall clearly describe how the Contractor will prevent unauthorized disclosure of and access to IDP sensitive information. The plan shall specifically address the physical precautions and associated procedures taken during production, storage and shipping. Procedures to be followed in the event of a security incident during production, storage, and shipping should also be delineated. Additionally, the plan shall identify all positions that will require IDP clearances and include how the Contractor will ensure that only personnel with the appropriate clearances have access to sensitive card stock and card consumables. This plan shall be initially submitted in draft for Government comment, clarification and approval prior to a final plan being issued.

6.3.1 Security Report

The Contractor shall provide a monthly report comprised of information concerning all Contractor employees working on this contract to include name, company, job title, clearance type, proof of U.S. Citizenship, date of receipt of USCIS Waiver, and date of clearance. The report should also report on any terminations, changes, security incidents or other related issues.

6.4 Production & Inventory Report

The Contractor shall prepare, submit, and maintain a report containing the list of information as found below for all items produced. The report shall be in an Excel spreadsheet in a mutually agreeable format. The report shall be electronically submitted to the COTR on a monthly basis with a quarterly summary. The report shall include all components at their facility, in transit, other items the Contractor deems necessary, and the tracking of cards produced, shipped to storage and components accepted for payment and shipped to IDP facilities. The report shall also include quantities order, as compared to items shipped so scrap may be identified. A copy of a sample report should be submitted with proposals as a part of the PMP.

1. Serial Number

2. Card Type

3. Quantities stored at the Contractor's vault

4. Quantities on order but not yet completed

5. Quantities in transit

6. Running record of shipments to IDP facilities (to include date shipped and location)

7. Running record of partial shipments, payments, and payments outstanding

8. Cards/holographic overlay rolls rejected and destroyed.

6.5 Corrective Action Reports

The Contractor shall deliver a Corrective Action Report (CAR), in accordance with the Attachment B of the statement of work, on any consumable which is brought up in any corrective action reported from any of the production centers, through the Corrective Action Process. Each report should contain:

· A description of the problem

· A determination of the cause of the problem

· A proposed solution

· A schedule for implementing the solution.

6.6 Miscellaneous Meetings and Reports The Contractor shall support Technical and Security Exchange meetings with the Government on an as needed basis. The contract shall also support a quarterly review meeting with the COTR, covering card production issues and any corrective actions issues. The Contractor shall prepare a meeting report covering the topics and decisions from each meeting for delivery within a week after the meeting.

6.7 Card Stock and Consumables Delivery of Card Stock as well as a proportionally similar number of consumables shall be specified in Delivery Orders under the contract. The Contractor shall deliver products as directed by the Government Task Order to any IDP production facility within three business days of the Contractor's receipt of the Task Order. Shipments shall be made by DHL, or similar methods, and shall be insured. The Contractor is responsible for all shipping costs.

The three business day delivery requirement will be facilitated by the storage requirements within this SOW. It is anticipated in the initial phase of the contract, that products will be shipped directly to IDP production facilities to ensure quick ramp up of IDP production. IDP’s production ramp up requirement is anticipated as 500,000 units. The vendor’s ability to address the need to ramp up IDP production is of specific interest and should be identified in the project plan, along with the vendor’s ability to build storage in accordance with the suggested minimum, which is 1,000,000 units.

6.7.1 Card Stock and Consumables Packaging The Contractor shall package the cards in methods that ensure the minimization of direct handling and the reduction of any potential for the creation and deposition of debris or scratching of the card stock that may lead to inoperability or print anomalies during the card personalization process.

6.7.2 Delivery Sites

Corbin Production Facility

U.S. Citizenship and Immigration Services

Integrated Document Production Branch

203 Allison Blvd.

Corbin, KY 40701

Nebraska Service Center

850 S Street

Lincoln, NE 68508

Delivery in some instances may be direct to the Contractors storage facility after cards are accepted and invoiced.

7.0 Government Furnished Equipment (GFE) or Information (GFI)

The Government will provide Artwork/Graphics/Pictures on a CD to assist the design task, and the CD will be tracked and returned to the Government upon completion of the design task. The cores for polyester patches, clear overlay and hologram overlays will be provided as Government-furnished property (GFP) to contractors for use in performing the contract.

8.0 Period of Performance

This contract will have a maximum duration of five (5) years with a one-year base period and four one-year options. This requirement will be procured as an Indefinite Delivery/Indefinite Quantity (IDIQ) Contract with Fixed Price Delivery Orders. The base period of performance for this contract shall commence upon award, provided satisfactory employment suitability determinations are processed by the DHS Security Office and are communicated to the contractor. There are four (4) one-year options contemplated. If exercised, the option years shall commence on the anniversary date of the base period and continue for one year. The Government has the unilateral right to exercise the options under the contract. If the Government intends to exercise options it shall send a notice of intent in accordance with the contract terms and conditions.

9.0 Points of Contact

A Contract Administrator, Contracting Officer Technical Representative and Technical Points of contact will be identified in writing after contract award.

10. Submission of Invoices USCIS will pay for supplies delivered and accepted under this contract in accordance with the following; the Contractor shall submit an invoice upon completion of delivery of card stock and/or card consumables. The contractor shall invoice after services are rendered; however, this is anticipated not to be more frequently than monthly. The signed scanned invoice shall be sent electronically via e-mail to the Contracting Officer (CO) and the Contracting Officers Technical Representative (COTR) for certification and approval for payment. Payment will be made from the following address:

Dallas Finance Center

PO Box 561547

Dallas, TX 75356-1547

11. Contract Administration

The USCIS Contracting Office will administer the contract after award determination. The Contracting Officer Technical Representative (COTR) and Contract Administration (CA) designation will be communicated on a separate letter after contract award. The Contractor shall direct all questions concerning the contract to:

Department of Homeland Security

USCIS Burlington Contracting Office

70 Kimball Avenue

South Burlington, VT 05403-6813

802-872-4111

12. Evaluation of Performance for Contractor Performance Reports

Past performance information is relevant information regarding a Contractor’s actions and conduct on previously awarded contracts. It includes such things as a Contractor’s ability to conform to contract requirements and specifications, adherence to contract schedules, quality performance, cost control, reasonable and cooperative behavior, and commitment to customer satisfaction.

For active contracts valued in excess of $100,000.00 dollars, the Federal Acquisition Regulation (FAR) requires federal agencies to prepare Contractor performance evaluations (performance evaluations). Performance Evaluations are completed and forwarded to the Contractor for review within thirty (30) calendar days from the time the work under the contract is completed. Interim evaluations by the Contracting Officer may be completed as necessary. The Contractor has thirty (30) days to reply with comments, rebutting statements, or additional information, which will be made part of the official record. Performance evaluation reports will be available to Government contracting personnel for their use in making responsibility determinations and source selection purposes on future contract actions.

13.0 Security Requirements

13.1 General

U.S. Citizenship & Immigration Services (USCIS) has determined that performance of this contract requires that the Contractor, subcontractor(s), vendor(s), etc. (herein known as Contractor), requires access to sensitive but unclassified information, and that the Contractor will adhere to the following:

13.2 Suitability Determination

USCIS shall have and exercise full control over granting, denying, withholding or terminating access of unescorted Contractor employees to government facilities and/or access of Contractor employees to sensitive but unclassified information, based upon the results of a background investigation. USCIS may, as it deems appropriate, authorize and make a favorable entry on duty (EOD) decision based on preliminary security checks. The favorable EOD decision would allow the employees to commence work temporarily prior to the completion of the full investigation. The granting of a favorable EOD decision shall not be considered as assurance that a full employment suitability authorization will follow as a result thereof. The granting of a favorable EOD decision or a full employment suitability determination shall in no way prevent, preclude, or bar the withdrawal or termination of any such access by USCIS, at any time during the term of the contract. No employee of the Contractor shall be allowed unescorted access to a USCIS facility without a favorable EOD decision or suitability determination by the Office of Security & Investigations (OSI).

13.3 Background Investigations

Contract employees (to include applicants, temporaries, part-time and replacement employees) under the contract, needing access to sensitive but unclassified information, shall undergo a position sensitivity analysis based on the duties, outlined in the Position Designation Determination (PDD) for Contractor Personnel, each individual will perform on the contract. The results of the position sensitivity analysis shall identify the appropriate background investigation to be conducted. All background investigations will be processed through OSI. Prospective Contractor employees shall submit the following completed forms to OSI through the COTR no less than 30 days before the starting date of the contract or 30 days prior to entry on duty of any employees, whether a replacement, addition, subcontractor employee, or vendor:

· Standard Form 85P, “Questionnaire for Public Trust Positions”

· DHS Form 11000-6, “Conditional Access to Sensitive But Unclassified Information Non-Disclosure Agreement”

· FD Form 258, “Fingerprint Card” (2 copies)

· Form DHS-11000-9, “Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act”

· Position Designation Determination for Contract Personnel Form

· Foreign National Relatives or Associates Statement Required forms will be provided by USCIS at the time of award of the contract. Only complete packages will be accepted by OSI. Specific instructions on submission of packages will be provided upon award of the contract.

Be advised that unless an applicant requiring access to sensitive but unclassified information has resided in the US for three of the past five years, OSI may not be able to complete a satisfactory background investigation. In such cases, USCIS retains the right to deem an applicant as ineligible due to insufficient background information.

13.4 Employment Eligibility

The Contractor shall agree that each employee working on this contract will have a Social Security Card issued and approved by the Social Security Administration. The Contractor shall be responsible to USCIS for acts and omissions of his own employees and for any Subcontractor(s) and their employees to include financial responsibility for all damage or injury to persons or property resulting from the acts or omissions of the contractor's employees.

Subject to existing law, regulations and/ or other provisions of this contract, illegal or undocumented aliens will not be employed by the Contractor, or with this contract. The Contractor will ensure that this provision is expressly incorporated into any and all Subcontracts or subordinate agreements issued in support of this contract.

13.5 Continued Eligibility If a prospective employee is found to be ineligible for access to USCIS facilities or information, the COTR will advise the Contractor that the employee shall not continue to work or to be assigned to work under the contract.

USCIS reserves the right and prerogative to deny and/ or restrict the facility and information access of any Contractor employee whose actions are in conflict with the standards of conduct, 5 CFR 2635 and 5 CFR 3801, or whom USCIS determines to present a risk of compromising sensitive but unclassified information to which he or she would have access under this contract.

The Contractor will report any adverse information coming to their attention concerning contract employees under the contract to USCIS OSI. The subsequent termination of employment of an employee does not obviate the requirement to submit this report. The report shall include the employees’ name and social security number, along with the adverse information being reported.

OSI shall be notified of all terminations/ resignations within five days of occurrence. The Contractor will return any expired USCIS issued identification cards and building passes, or those of terminated employees to the COTR. If an identification card or building pass is not available to be returned, a report shall be submitted to the COTR, referencing the pass or card number, name of individual to whom issued, the last known location and disposition of the pass or card.

13.6 Security Management

The Contractor shall appoint a senior official to act as the Corporate Security Officer. The individual will interface with OSI through the COTR on all security matters, to include physical, personnel, and protection of all Government information and data accessed by the Contractor.

The COTR and OSI shall have the right to inspect the procedures, methods, and facilities utilized by the Contractor in complying with the security requirements under this contract. Should the COTR determine that the Contractor is not complying with the security requirements of this contract, the Contractor will be informed in writing by the Contracting Officer of the proper action to be taken in order to effect compliance with such requirements.

14.0 Attachments Attachment A A.1 Consumable Definitions The definitions detailed herein are to facilitate communication for Corrective and Preventive Actions. These definitions shall be used as standard identifiers of Corrective Action issues. While these definitions will be used as standard identifiers of Corrective Action issues, they do not replace contract specifications, or affect contract clauses or provisions.

A.1.1 Polyester Patch

A.1.1.1

Sensor

Floating - When the patch is applied to the card the patch may be placed too far to the right, left, top or bottom. The next card the patch may be on a different area of the card and so on. This makes a maintenance adjustment impossible.

"Floating" what is tested and measured - The rolls are segregated for corrective action and quality input. Measurements are being taken according to specifications: CWP-013 from Crown's Securelam, Information Spectrum ING/INS. These measurements include the following: Length of patch 3.250" (+/-.063"), Width of patch 2.00" (+/-.063"), Sensor Mark to Sensor Mark (a.k.a. registration mark, black square) 4.125" (+/-.063'), Sensor Mark to patch 1.885". Sensor Mark Width 0.21"

Over Spray - The sensor mark ink has an area that is "over sprayed" onto the patch.

Too Light - The sensor mark is light causing a poor sensor reading.

Missing - The sensor mark is missing.

A.1.1.2

Spooling

Loose on core - The polyester film moves up and down on the core.

Uneven on core - The polyester film is spooled uneven on the core.

Too high on core - The polyester film is spooled too high on core.

Too low on core - The polyester film is spooled too low on core.

Wrinkles in material - The polyester film is spooled incorrectly.

A.1.1.3

Splicing

Incorrectly Taped Polyester Film Rolls - Splicing is marked with red tape, but the red tape is more than one patch ahead of the splice.

Unmarked Spliced Polyester Film Rolls - Splice roll that is not marked, which subsequently causes lost cards.

A.1.1.4

Patch

Scratched - A scratch on (front or back) of polyester film or patch that transfers to the card.

Debris - Black specks or foreign material that transfers to card.

Glue Inconsistent - Too much or not enough glue.

Bubbles - Bubbles in patch that transfers to card.

Wrinkles - Patch applied to polyester film is not smooth.

Void - See inconsistent glue.

Textured - Visible pattern (matte finish/alligator skin) showing through the patch that transfers to the face of the card.

A.1.2

Holographic overlays

Out Of Specification - Shall Be Checked Against Original Drawings

A.1.2.1

Spooling

Loose on core - Improper tension on spooling.

Uneven on core - Material is uneven on core.

Too high on core - Material is too high on core.

Too Low on core - Material is too low on core.

Wrinkles - Material is incorrectly spooled on core.

Missing notches on core - Notches missing from core.

Damaged core - Notches damaged causing misalignment of core.

A.1.2.2 Splicing

Rolls Taped - Spliced and incorrectly taped.

A.1.2.3 Slitting

Rolls Slit - Slitting of roll out of specification causing image to be to high or to low.

A.1.2.4 Sensor Mark

Too light - The sensor mark is light causing a poor reading.

Missing mark - The sensor mark is missing and will not read.

Over Spray - The ink is "over sprayed" onto the holographic overlay.

Length Inconsistency - The sensor mark is not applied "top to bottom".

A.1.2.5 Holographic Image

Color tinted - Holographic overlay and acrylic backing have a colored tint (usually green or yellow) that leaves a colored tint on the card or photo resulting in color consistency problems.

Voids - An area in the holographic overlay is not visible.

Scratches - A scratch that transfers to the card.

Debris - Black specks and foreign material that transfers to the card.

Flaking - Holographic overlay material flaking off. Flaking occurs when the entire holographic image is not laid on the card.

Blue Marks - Blue line running through holographic overlay that transfers to the card.

Too Light - Image too light when applied to the card.

Holographic overlay not adhering to card - See Corrective Action 51 for details.

Laminate not adhering to holographic overlay - See Corrective Action 77 for details.

A.1.3

Packaging / Lot Control

Holographic overlay and Laminate should be packaged in groups with only one lot number present; the only exception to this would be at the end of a production run when a box may contain two lots. This package should be plainly marked "Mixed Lot" with both lot numbers listed.

Attachment B – Corrective Action Report

SECTION II

CONTRACT CLAUSES

The following clauses shall be applicable to the contract.

52.252-2 Clauses Incorporated by Reference.

Clauses Incorporated By Reference (Feb 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://www.acquisition.gov/far/ A. 52.212-4 Contract Terms and Conditions – Commercial Items

(Feb 2007) 52.204-2 Security Requirements

(Aug 1996)

52.204-9 Personal Identity Verification of Contractor Personnel

(Sept 2007)

52.212-4 Contract Terms and Conditions - Commercial Items

(Feb 2007)

52.217-5 Evaluation of Options

(July 1990)

52.223-3 Hazardous Material Identification and Material Safety Data-Alt 1 (Jan 1997) 52.223-4 Recovered Material Certification

(Oct 1997) 52.223-5 Pollution Prevention and Right-to-Know Information

(Aug 2003) 52.223-9 Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008)

52.223-10 Waste Reduction Program

(Aug 2000) 52.223-11 Ozone-Depletion Substances

(May 2001) 52.227-14 Rights in Data—General

(Dec 2007)

52.227-17 Rights in Data—Special Works

(Dec 2007) 52.239-1 Privacy or Security Safeguards

(Aug 1996)

52.246-16 Responsibility for Supplies

(Apr 1984)

52.246-18 Warranty of Supplies of a Complex Nature

(May 2001)

52.247-34 F.O.B. Destination

(Nov 1991)

52.209-4 First Article Approval—Government Testing

(Sept 1989)

(a) The Contractor shall deliver 150 ea unit(s) of Lot/Item Non-Optical Laser Engraveable Poly-Carbonate Card Stock, CR80 PVC Card Stock (with magnetic stripe), CR80 PVC Card Stock (without magnetic stripe), CR80 PVC Card Stock with RFID within TBD calendar days from the date of this contract to the Government at [Eclipse Testing Facility] for first article tests. The shipping documentation shall contain this contract number and the Lot/Item identification. The characteristics that the first article must meet and the testing requirements are specified elsewhere in this contract.

(b) Within 90 calendar days after the Government receives the first article, the Contracting Officer shall notify the Contractor, in writing, of the conditional approval, approval, or disapproval of the first article. The notice of conditional approval or approval shall not relieve the Contractor from complying with all requirements of the specifications and all other terms and conditions of this contract. A notice of conditional approval shall state any further action required of the Contractor. A notice of disapproval shall cite reasons for the disapproval.

(c) If the first article is disapproved, the Contractor, upon Government request, shall submit an additional first article for testing.