HSHQC7-14-R-00001_A0002_SF30.pdf

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HSHQC7-14-R-00001

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1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

Federal Way WA 98001 Attn: Jennifer Goss

OPO/FPS/WEST CCG/R7

32125 32nd Ave. So.

Ofc of Procurement Operations - FPS U.S. Dept. of Homeland Security NPPD/FPS/West CCG/Region 7

Federal Way WA 98001 32125 32nd Ave. So.

OPO/FPS/WEST CCG/R7

Office of Procurement Operations Federal Protective Service U.S. Dept. of Homeland Security NPPD/FPS/West CCG/Region 7

03/13/20140002

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

12/13/2013

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

1. Delete page 1 of 393 and replace with attached replacement page 1 of 393. Page 1 of 393 is amended to change block 8, Offer Due Date/Local Time, from 02/10/2014 1400 ET to

04/07/2014 1400 PT. Page 1 of 393 is also amended to revise block 16, Administered By, to add "1st Floor" to the Attention line of the address.

2. Delete page 3 of 393 and replace with attached replacement page 3 of 393. Page 3 of 393 is amended to revise the pricing schedule quantity for PSO Services.

3. Delete page 17 of 393 and replace with attached replacement page 17 of 393. Page 17 of

393 is amended to correct the location of performance to read Louisiana.

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Jennifer Goss

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 188

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

HSHQC7-14-R-00001/0002

4. Delete section 09C, Adjusting Payments for Contractor Performance, on page 24 of 393 and 25 of 393 and replace with attached revised section 09C, Adjusting Payments for Contractor Performance.

5. Delete page 33 of 393 and replace with attached replacement page 33 of 393. Page 33 of 393 is amended to indicate that FAR 52.222-43, Fair Labor Standards Act and Service Contract Act

- Price Adjustment (Multiple Year and Option Contracts) is applicable.

6. Delete October 2013 Statement of Work, on pages 52 of 393 through 109 of 393 and replace with attached January 2014 Statement of Work.

7. Delete October 2013 Exhibits, on pages 110 of 393 through 214 of 393 and replace with attached January 2014 Exhibits.

8. Delete page 359 of 393, Attachment 10, and replace with attached replacement pages 359 of 393 and 359a of 393. Attachment 10 is amended to revise the seniority list by CBA.

9. Delete page 361 of 393 and replace with attached replacement page 361 of 393. This page is amended to change the proposal due date to April 07, 2014 and to add "1st Floor" to the Attention line of the address.

10. Delete section C, Staffing, on pages 368 of 393 and 369 of 393 and replace with attached revised section C, Staffing. These pages are amended to add paragraph 3, Weapons Detection Training Program (WDTP) Training Plan.

11. Delete the last four pages of the RFP, which were incorrectly numbered pages 356 of 359 through 359 of 359, and replace with attached revised pages 390 of 393 through 393 of 393.

12. There are no other changes as a result of this amendment.

DO/DPAS Rating: NONE

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

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SF 1449 CONTINUATION PAGE PRICING SCHEDULE

Item No. Service Quantity Unit Unit Price Not to Exceed Amount

0001 PSO Services 235,000 HR $ $

0002 Emergency Security Services (ESS) 5,000 HR $ $

0003 COOP Implementation 1.00 EA NTE $100,000.00

1001 PSO Services 235,000 HR $ $

1002 Emergency Security Services (ESS) 5,000 HR $ $

1003 COOP Implementation 1.00 EA NTE $100,000.00

2001 PSO Services 235,000 HR $ $

2002 Emergency Security Services (ESS) 5,000 HR $ $

2003 COOP Implementation 1.00 EA NTE $100,000.00

3001 PSO Services 235,000 HR $ $

3002 Emergency Security Services (ESS) 5,000 HR $ $

3003 COOP Implementation 1.00 EA NTE $100,000.00

4001 PSO Services 235,000 HR $ $

4002 Emergency Security Services (ESS) 5,000 HR $ $

4003 COOP Implementation 1.00 EA NTE $100,000.00

TOTAL ESTIMATED VALUE

BASE YEAR: $

OPTION YEAR 1: $

OPTION YEAR 2: $

OPTION YEAR 3: $

OPTION YEAR 4: $

CEILING PRICE: $

NOTE: See Exhibit 1, Post Exhibit, for post descriptions and locations

BASE PERIOD: 01 December 2014 - 30 November 2015

OPTION PERIOD 1: 01 December 2015 - 30 November 2016 *Leap year

OPTION PERIOD 2: 01 December 2016 - 30 November 2017

OPTION PERIOD 3: 01 December 2017 - 30 November 2018

OPTION PERIOD 4: 01 December 2018 - 30 November 2019

HSHQC7-14-R-00001

Amendment 0002

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August 2013 Version

ADDENDUM TO FAR 52.212-4 CONTRACT TERMS AND

CONDITIONS —COMMERCIAL ITEMS (Alternate I) (SEP 2013)

01. DESCRIPTION OF SERVICES

The Contractor shall furnish professional security services, defined in the statement of work and contract exhibits, as Protective Security Officer (PSO) and related services, at federally owned, leased or occupied facilities protected by the Federal Protective Service at various locations primarily located in but not limited to the State of Louisiana. In furnishing these services, the Contractor shall provide all necessary management, supervision, personnel, materials, supplies and equipment except as otherwise indicated, and shall plan, schedule, coordinate and ensure effective performance of, and conformance to, all aspects of the statement of work contained herein.

02. CONTRACT TYPE

Services shall be furnished via an Indefinite Delivery, Indefinite Quantity (IDIQ) Contract with fixed hourly rates. Resultant task orders under this contract will be Labor Hour type.

03. MAXIMUM QUANTITIES

The contract maximum is the total awarded price, inclusive of all optional ordering periods (to include the 6 month option available under FAR 52.217-8). The contract maximum is considered to be the “ceiling” price.

The Schedule of Supplies/Services and Prices (i.e. the Schedule) sets forth the maximum quantity of hours that the Government may order per each stated ordering period. The maximum quantities set forth in the Schedule are based upon the current, known service requirement with adjustments to provide for maximum ordering flexibility. The current, known service requirements are set forth in the attached Post Coverage Exhibits and are provided for informational purposes only. The Government reserves the right to order up to the maximum quantities set forth in the Schedule regardless of the contents of the Post Coverage Exhibits attached to this contract to address unforeseen requirements such as the addition of new posts/buildings/location and/or expansion of duty hours at existing posts.

Each task order issued under this contract will be issued for the actual known service requirements at that time, will be accompanied by a Post Coverage Exhibit and will set forth a ceiling price in the task order Schedule which will be subject to the labor hour provisions found at FAR 52.212-4 (Alternate 1). Contractors will be paid only for services ordered and performed at the established hourly rates as contained in the task orders. The Government has the unilateral right to add, decrease, cancel, or modify services stated in each task order issued at the established unit prices, as long as the change is within the scope of the contract and the associated task order. The cumulative total of all orders issued under the contract shall not exceed the contract maximum price and/or maximum quantities unless and until the Contracting Officer notifies the

HSHQC7-14-R-00001

Amendment 0002

09C. ADJUSTING PAYMENTS FOR CONTRACTOR PERFORMANCE

1. Deductions for Failure to Provide Man-hours

a. To compute labor-hour deductions the Contracting Officer's Representative will compare the man-hours reported by the Contractor through the Post Tracking System (PTS)(PTS is further defined in the SOW), with the DHS Form 139, Record of Time of Arrival and Departure from Buildings, or other approved Sign-in/Sign-out methods as prescribed by the contract.

b. The Government will pay the contractor for the number of labor hours actually performed as documented by the contract prescribed sign-in/sign-out method. (e.g.

PTS, DHS Form 139 etc.)

c. In the event the Contractor invoices for more hours than are documented by the contract prescribed sign-in/sign out method (e.g. PTS, DHS Form 139 etc.) the contract prescribed method will prevail. For example: If the invoice submitted by the Contractor indicates that an employee worked 8 hours and the sign-in/sign-out form shows that employee as having been in the building 5 hours, a deduction will be taken for the 3 hours not furnished. In the event the Contractor, for any reason whatsoever, fails to provide the manpower specified for labor, deductions will be made at the current fully weighted hourly rate.

d. The Government may assess price deductions for each post hour where services are not rendered in accordance to the provisions of the contract (e.g. PSO on post but not properly equipped, certified or licensed).

e. In accordance with Paragraph 6.7.3.4 of the SOW, PSOs must perform, at a minimum, 8 hours of x-ray machine operation, to screen for weapons and explosives every 60 days to maintain certification requirements. If these requirements are not met, maintained and/or properly documented, the PSO must successfully complete 8 hours of WDTP refresher training prior to performing screener duties. The Government may assess a price deduction in the amount of $550 each time a PSO is required to complete the 8 hours of WDTP Refresher Training as a result of failing to meet the requirements of SOW paragraph 6.7.3.4.

f. Use of deductions does not preclude the use of any other remedies. The Government reserves all contractual rights and remedies. Nothing in this section shall be interpreted to allow the contractor to knowingly fail to provide the manpower specified for labor and/or render services that are not in accordance with the provisions of the contract.

HSHQC7-14-R-00001

August 2013 Version

___ (52) (i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx 1241(b) and 10 U.S.C. 2631).

___ (ii) Alternate I (Apr 2003) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or executive orders applicable to acquisitions of commercial items:

_X_ (1) 52.222-41, Service Contract Act of 1965 (Nov 2007) (41 U.S.C. 351, et seq.).

_X_ (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 1989) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.).

___ (3) 52.222-43, Fair Labor Standards Act and Service Contract Act -- Price Adjustment (Multiple Year and Option Contracts) (Sep 2009) (29 U.S.C.206 and 41 U.S.C. 351, et seq.).

___ (4) 52.222-44, Fair Labor Standards Act and Service Contract Act -- Price Adjustment (Sep 2009) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.).

___ (5) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment--Requirements (Nov 2007) (41 U.S.C. 351, et seq.).

___ (6) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services--Requirements (Feb 2009) (41 U.S.C. 351, et seq.).

_X_ (7) 52.222-17, Nondisplacement of Qualified Workers (Jan 2013) (E.O. 13495).

___ (8) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations. (Mar 2009) (Pub. L. 110-247).

___ (9) 52.237-11, Accepting and Dispensing of $1 Coin (Sep 2008) (31 U.S.C.

5112(p)(1)).

(d) Comptroller General Examination of Record The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records -- Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

HSHQC7-14-R-00001

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January 2014

STATEMENT OF WORK

Protective Security Force Service Requirements for the State of Louisiana

Federal Protective Service U.S. Department of Homeland Security

January

HSHQC7-14-R-00001

Amendment 0002

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JJGoss

Protective Security Force Service Requirements Table of Contents

1 Introduction

1.1 General Information

1.2 Federal Protective Service

1.3 Acronyms

1.4 Federal Management Regulations and Other Applicable Documents

1.5 Security Guard Information Manual (SGIM)

2 Contract Transition

2.1 Phase-In

2.2 Phase-Out of Contract and Continuity of Services

2.3 Conferences and Meetings

3 Plans

3.1 General

3.2 Transition Plan

3.3 Training Plan

3.4 Quality Control Plan

3.5 Contingency and Continuity of Operations (COOP) Plan

4 Authority and Jurisdiction, Permits, Licenses, and Adherence to Laws

4.1 General Information

4.2 State and Local Requirements

4.3 Carriage of Licenses and Permits

4.4 Licensing Fees

5 Qualifications of Personnel

5.1 General Information

5.2 Medical and Physical Qualifications

5.2.1 General Information

5.2.2 Medical Standards

5.2.3 Physical Demands

5.2.4 Initial and Recurring Screening for Illegal Drugs

5.2.5 Government-Requested Screening

5.3 Suitability

5.3.1 Suitability Requirements

5.3.2 Suitability Determination

5.3.3 Entry on Duty Decision

5.3.4 Unfavorable Determination

5.3.5 Favorable Determination

5.4 Security Clearances

5.4.1 General Information

5.4.2 Security Clearance Requirements

5.4.3 Determinations of Clearance for Individuals

5.4.4 Interim Personnel Clearance Level

5.4.5 Denied Clearances

5.4.6 Issued Clearances

6 Training

6.1 General Information

6.2 Training Schedule

6.3 Training Certifications

6.4 Training Requirements by Position

6.4.1 Protective Security Officers

6.4.2 Supervisory PSOs

6.5 Written Examination

6.6 Weapons Training and Qualification

6.6.1 General Information

6.6.2 Initial Firearms Training

6.6.3 Initial and Semi-Annual Firearms Qualification

6.6.4 Transitional Weapon/Weapon Platform Change

6.6.5 Non-Qualification Requirements

6.6.6 Initial and Refresher Less-Than-Lethal Weapons Training

6.7 Government-Provided Training

6.7.1 Scheduling of Government-Provided Training and Testing

6.7.2 Orientation Training

6.7.3 Weapons Detection Training Program (WDTP)

6.7.4 WDTP Refresher Training……………………………………………….…... 32

6.8 First Aid, Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED) Training

6.9 Other Special Training

7 Documentation Requirements

7.1 Reserved for Future Reference

7.2 Electronic Certifications

7.3 Personnel Filing System

7.3.1 Organization of Files

7.3.2 Audit of Personnel Files

8 Waivers and Deferments

8.1 General Information

8.2 Medical Standards

8.3 Testing Procedures

8.4 Adjudication and Clearance Requirements

8.5 Permanent Waivers

9 Required Services

9.1 Order of Precedence

9.2 Post Orders

9.3 Typical Duties

9.4 Access Control Posts

9.5 Visitor Processing Posts

9.6 Screening Posts

9.7 Patrol & Response Posts

9.8 Control Center Operations

9.9 Traffic Control

9.10 Receipt, Use and Safeguarding of Keys

9.11 Security and Safety Systems

9.12 Rules and Regulations Governing Conduct on Federal Property

9.13 Physical Security, Law, and Order

9.14 Hazardous Conditions

9.15 Response to Injury or Illness

9.16 Additional Duties

9.17 Reports, Records, and Testimony

9.18 Civil Disturbances

9.19 Emergencies

9.20 Primary Security Responses

9.21 Protective Security Officer Post Arrival & Departure

9.22 Use of DHS Form 139

10 Conduct of Contractor Personnel

10.1 General Information

10.2 Reporting Adverse Information

10.2.1 General Information

10.2.2 Notification of Arrest

10.3 Government Directed Removal of Contractor Employees

10.4 Contract Employee Reinstatements

11. Key Personnel

11.1 General Information

11.2 Contract Manager

11.3 Supervisor

11.4 Training Instructor

11.5 Other Than Key Personnel

11.5.1 Corporate Security Officer

12 Operations

12.1 Work Site

12.1.1 Schedule

12.1.2 Breaks

12.2 Compliance

12.3 Labor Category

12.4 Contract Effort Required

12.4.1 Productive Hours

12.4.2 Reserve Security Force

12.4.3 Emergency Security Services

13 Government-Provided Property

13.1 General Information

13.2 Use of Government Property

13.3 Accountability of Government Property

13.4 Safeguarding Government Property

13.5 HSPD-12 Personal Identity Verification (PIV) Cards

14 Contractor-Provided Property

14.1 General Information

14.2 Communications Equipment

14.3 Vehicles

14.4 Firearms, Ammunition, and Less-Than-Lethal Weapons

14.5 Personal Protective Equipment (PPE)

14.6 Uniforms and Grooming

14.7 Supplementary Equipment

15 Quality Control, Quality Assurance, and Performance Evaluations

15.1 Quality Control

15.2 Quality Assurance

15.3 Performance Evaluations

16 Deliverables

1 Introduction

1.1 General Information

1.1.1 This is a Statement of Work (SOW) for Department of Homeland Security (DHS), Federal Protective Service (FPS) to provide Protective Security Officer (PSO) services throughout the State of Louisiana, Region 7 area of operations, as described in Post Exhibit 1. FPS considers PSO positions equivalent to Department of Labor (DOL) labor category Guard II. Occupational Safety and Health Administration (OSHA) considers PSO positions as First Responders Awareness Level (CFR 1910.120(q)(6)(i)).

1.1.2 Contractor shall provide and maintain all management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, files and any other resources necessary to accomplish PSO services as described and required within this SOW and any revisions to SOW as specified in contract modifications.

1.1.3 Contractor shall work in coordination with FPS to execute requirements and meet standards identified within this contract.

1.1.4 Where Government identifies and references specific Solicitation/Contract Section numbers, that reference refers to that Section in its entirety, including every subsection having same number prefix. For example, a reference to requirements of this SOW under Section 6 includes all of Section 6 through last subsection identified with a prefix of “6”.

1.1.5 References to United States citizenship and locations include those areas designated as territories and/or commonwealths.

1.2 Federal Protective Service

1.2.1 FPS is the law enforcement and security element for National Protection and Programs Directorate (NPPD). FPS is responsible for safeguarding federally owned and/or leased assets, while providing a secure environment for visitors and Federal agencies to conduct business.

1.2.2 PSOs perform an exceptionally crucial role in support of FPS missions and are typically the first contact for visitors within a Federal facility. In this exceedingly visible role, PSOs serve as a vital defense-in-depth measure. Security Force Contractors and their employees must realize the magnitude of their responsibility and continuously perform their duties in a courteous and professional manner, in full compliance with this SOW.

1.3 Acronyms

This Solicitation/Contract contains numerous acronyms. Upon introduction of a new term, an acronym will appear in parentheses. Below is a list of acronyms that appear in this Solicitation/Contract:

AED Automatic External Defibrillator CFR Code of Federal Regulations CM Contract Manager CO Contracting Officer COOP Continuity of Operations COR Contracting Officer’s Representative CPR Cardiopulmonary Resuscitation DHS Department of Homeland Security DOD Department of Defense DOE Department of Energy DOL Department of Labor DSS Defense Security Service EOD Entry on Duty e-QIP electronic Questionnaires for Investigation Processing e-Verify employment eligibility Verification System ESS Emergency Security Services FAR Federal Acquisition Regulation FMR Federal Management Regulation FOUO For Official Use Only FPS Federal Protective Service GED General Equivalency Diploma HSAR Homeland Security Acquisition Regulation ICE Immigration and Customs Enforcement LES Law Enforcement Sensitive OPM Office of Personnel Management OSHA Occupational Safety and Health Administration NIOSH National Institute for Occupational Safety and Health NISPOM National Industrial Security Program Operating Manual NPPD National Protection and Programs Directorate NRC Nuclear Regulatory Commission PIV Personal Identity Verification PSO Protective Security Officer PTS Post Tracking System SAMHSA Substance Abuse and Mental Health Services Administration SBU Sensitive But Unclassified SGIM Security Guard Information Manual SOW Statement of Work SSBI Single Scope Background Investigation SUPV Supervisor

1.4 Federal Management Regulations and Other Applicable Documents

1.4.1 Government regulations and FPS policies contain basic procedures for operation, maintenance, and protection of property. Contractor will use regulations and procedures outlined within this contract.

1.4.2 Contracting Officer (CO) will notify Contractor of new or revised regulations, directives, and/or requirements, when applicable, via contract modifications.

1.4.3 Contracting Officer’s Technical Representative (COR) shall furnish Post Desk Book, containing complete duty instructions for each post. Post Desk Book shall remain on Government property. Contractor and contract employees shall not reproduce, in any manner, any content of a Post Desk Book, unless specifically authorized in writing by COR.

1.4.4 Contractor shall furnish a separate loose-leaf binder for each post, to maintain Contractor- related information/policies/directives.

1.4.5 Post Desk Book, Post Orders, Operational memorandums, directives, or other supplemental information may be identified and marked as; For Official Use Only (FOUO), Sensitive But Unclassified (SBU), and/or Law Enforcement Sensitive (LES), information. Contractor and contract employees shall safeguard this type of information appropriately and shall not disclose to individuals outside of PSO community.

1.4.6 Federal Management Regulation (FMR) 41 Code of Federal Regulations (CFR) 102-74 regulates allowable conduct of persons entering in or on property under charge and control of General Services Administration. Placards citing FMR 41 CFR 102-74 are posted at applicable locations.

1.5 Security Guard Information Manual (SGIM)

1.5.1 SGIM handbook contains information PSOs must read and be familiar with prior to assuming duties under this contract.

1.5.2 COR shall provide Contractor one electronic copy of SGIM at post award meeting, held shortly after contract award.

1.5.3 Contractor shall be responsible for photocopying SGIM Handbook for PSOs, at no cost to Government.

2 Contract Transition (To be determined at Post-Award)

2.1 Phase-In

2.1.1 A smooth and orderly transition between Contractors is necessary to assure minimum disruption to vital Contractor services and Government activities. Government will consider no less than a minimum of 90 days and no more than 180 days maximum for startup, from contract award date to performance start date.

2.1.2 If Contractor intends to recruit existing workforce, they shall not disrupt official Government business or interfere with assigned duties of current contract employees.

2.1.3 Contractor may announce assumption of services date, distribute business cards, employment applications, brochures, and other company information to current contract employees, if done so without interfering with assigned duties; (e.g., during “off hours” or during breaks or meal periods),

2.1.4 Contractor shall not interview, recruit, schedule interviews, or conduct extensive discussions with current contract employees while they are on duty.

2.1.5 Contractor shall provide weekly transition status report during transition period to address items specified in Section 3.2.

2.2 Phase-Out of Contract and Continuity of Services

2.2.1 Contractor shall provide a list of current contract employees with suitability and certification expiration dates, and employee seniority list, when requested by

COR.

2.2.2 Contractor shall provide personnel records, including but not limited to, training, medical, suitability, and security records to incoming-Contractor, at least 60 days prior to expiration of current contract.

2.2.3 Contractor noncompliance of Section 2.2.2, may negatively impact exit performance evaluation and FPS may withhold final payment until resolved.

2.3 Conferences and Meetings

2.3.1 Contractor will be required to attend a government-scheduled post award meeting after contract award, but prior to start of performance.

2.3.2 Contractor will participate in a post award meeting; this meeting will encompass an in- depth review of contract requirements and Contractor’s Transition Plan.

2.3.3 During performance of contract, CO, COR, and Contractor will meet, at a minimum, annually to discuss and resolve relevant contract issues.

2.3.4 Contractor will prepare written minutes for all meetings, to include signature blocks for Contractor and CO and provide written minutes within seven calendar days after meeting date.

CO will maintain a copy of minutes in contract file.

2.3.5 Should Government not concur with minutes as prepared, Government will provide a written memorandum identifying areas for clarification and/or disagreement within seven calendar days after receipt of minutes. These memorandums will be attached to corresponding meeting minutes.

3 Plans (To be determined at Post-Award)

3.1 General

3.1.1 Each plan submitted in accordance with Section 3, is subject to Government review, approval, and acceptance. Government reserves right to request revision(s) to submitted plan(s) if they do not adequately address and/or are not effective in meeting minimum contract requirements.

3.2 Transition Plan

3.2.1 Contractor shall provide a transition plan to CO and COR within seven calendar days after contract award, and weekly status and progress reports detailing transition. At a minimum, Plan shall address:

3.2.1.1 Staffing

� Staffing Levels � Process for transitioning predecessor employees (if applicable) � Recruitment of new employees � Strategy for providing post coverage during breaks and meal periods � Reserve Force implementation � Emergency Security Service (ESS) implementation � Supervisory Plan implementation � Key Personnel to include resumes and contact information � Roles of management and administrative personnel � Organizational chart

3.2.1.2 Communications

� Methods � Protocols � Equipment

3.2.1.3 Inventory & Equipment

� Maintenance � Accountability

� Weapons � Ammunition

3.2.1.4 Detailed Calendar

� Daily and weekly transition events throughout transition period � Procurement timeline for equipment and uniforms

3.2.1.5 Status & Progress Reports

� Applications � Staffing � Permits, Licenses, and Registrations � Personnel clearances � Transition events � Equipment and uniform purchases

3.3 Training Plan

3.3.1 Contractor shall be responsible for providing CO and COR a Training Plan and proposed Training and Qualifications Schedule within 10 calendar days after contract award.

3.3.2 Plan shall

address:

� Strategy for meeting training requirements, to include any assumptions made by Contractor for timely scheduling of Government-provided training

� Proposed Training and Qualifications Schedules � Weapons transition training (if applicable) � Locations � Coordination with FPS � Class staffing levels � Sources of Third Party training � Sources of training equipment

3.4 Quality Control Plan

3.4.1 Contractor shall provide CO and COR a detailed Quality Control Plan within 15 calendar days after contract award.

3.4.2 Contractor’s Quality Control Plan shall

address:

� Type, level, and frequency of Contractor’s Quality Control actions � Inspection checklists � Reward and incentive programs � Discipline procedures � Deficiencies reported to COR � Reports

3.5 Contingency and Continuity of Operations (COOP) Plan

3.5.1 Contractor shall provide CO and COR a detailed COOP Plan within 15 calendar days after contract award.

3.5.2 COOP Plan shall identify provisions made for acquisition of personnel, resources, and/or supplies, if necessary, for continuity of Government-contracted operations, until resumption of normal operations.

3.5.3 COOP Plan must, at a minimum, address and identify:

� Identifying and tracking emergencies and pandemics � Tracking impact of emergencies and pandemics on workforce � Compliance with applicable OSHA regulations � Realignment and augmentation of resources to ensure meeting of Contractual

Requirements to Include:

o Challenges associated with maintaining PSO services during an extended emergency event, such as a pandemic that may occur in repetitious waves o Any time lapse associated with initiation of acquisition of necessary personnel, resources, and/or supplies and their actual availability on site o Components, processes, and requirements for identification, training, and preparedness of contractor personnel who are capable of relocating to alternative facilities o Prioritization and deployment of a limited or dwindling workforce o Educating and protecting of workforce to minimize operational impacts o Acquisition, storage, and distribution of personal protective equipment

� Communication with workforce and Government, to include:

o Any established alert and notification procedures for mobilizing identified

“critical Contractor service personnel” o Approach for communicating expectations to employees regarding their roles and responsibilities during an emergency o Any associated changes needed to Contractor’s information technology infrastructure to support contract in an emergency

4 Authority and Jurisdiction, Permits, Licenses, and Adherence to Laws

4.1 General Information

4.1.1 Contractor must obtain, renew, and possess required licenses and permits as specified under this contract and applicable federal, state, and/or local regulating agencies.

4.1.2 Contractor shall NOT seek Government assistance or interference in receipt of legally required licenses and permits.

4.1.3 Contractor shall furnish a legible copy of required licenses and permits and provide any revised licenses or permits, (excluding permits and licenses issued to individual contract employees) to COR, prior to any PSO standing post and provide any revised licenses or permits during contract term.

4.1.4 Contractor shall NOT impede or impose on outgoing-Contractor, in place, licenses and permits. FPS will not recognize transition of existing licenses and permits to Contractor until commencement of post staffing.

4.1.5 Contractor must obtain required licenses and permits for company and/or contract employees prior to PSOs standing post; not completing these actions could result in adverse actions, to include Termination for Default or default as applicable.

4.1.6 Contractor must maintain valid licenses and permits throughout contract period; not completing these actions could result in adverse actions, including but not limited to, Termination for Default or default as applicable. FPS will consider PSOs standing post without valid licenses and permits as an “open” post.

4.1.7 CO, COR, and other authorized Government personnel shall have express authority to examine, upon request, all licenses and permits at any time during contract period.

4.1.8 Contractor shall complete, certify, and maintain records (electronic/scanned or paper) that show names and issue dates for each contract employee having required licenses, permits, training, and certifications.

4.1.9 False statements, certification, or falsification of any documents required in this contract by Contractor, Contract Manager, or any contract employee shall be punishable under U.S.

Code Title 18, Chapter 47, Section 1001, Fraud and False Statements. Government may initiate investigations by its Office of Inspector General or regional FPS Criminal Investigations Branch, may initiate debarment proceedings, and/or may take contractual remedies, up to and including Termination for Default. Under no circumstances, whatsoever, will Government tolerate falsification of required documents.

4.2 State and Local Requirements

4.2.1 Contractor shall obtain, possess and maintain state and/or local requirements, except where precluded by local law or ordinance, prior to commencement of work under this contract, to include:

4.2.1.1 Business and corporate licenses to operate as a commercial security service.

4.2.1.2 Official bond(s) and insurance, and pay any fees or costs involved or related to authorization for arming employees engaged in armed security officer services.

4.2.1.3 Licenses and permits for employees to be armed and have authority to detain person(s) suspected of committing crimes.

4.2.2 Contractor shall adhere to minimum age requirements set forth by Federal, state and/or local laws. If minimum age exceeds contract minimum age requirement of 21 years of age, Federal, state and/or local law shall take precedence over contract requirement.

4.3 Carriage of Licenses and Permits

4.3.1 PSOs shall carry original or photocopy of firearm licenses/permits on their person while traveling to/from duty station and on duty, when required by local or state law.

4.3.2 PSOs who do not have valid firearm license/permit in their possession or cannot produce one, when requested, shall be removed from post immediately. Contractor will be notified immediately and a request for remedy will be initiated. PSO may return to post once valid firearm licenses/permits are produced. Post will be considered “open” during period of non- compliance.

4.3.3 PSOs are authorized to travel to and from duty stations armed, with assigned duty weapon(s), unless prohibited by law.

4.4 Licensing Fees

4.4.1 Contractor must pay all costs and fees associated with applying for, receiving and maintaining permits and licenses throughout the contract, including payment of all costs and fees for contractor employees who are required by federal, state or local regulating agencies to individually apply for licenses/permits.

4.4.2 Where federal, state, or local regulating agencies require contract employees to individually apply and pay for licenses/permits, Contractor shall reimburse employees for all costs and fees associated with obtaining required licenses/permits.

5 Qualifications of Personnel

5.1 General Information

5.1.1 Contractor shall ensure that no person who is an illegal or an undocumented alien is employed as a PSO under this contract.

5.1.2 To be eligible to perform under this contract, PSOs must meet following requirements:

5.1.2.1 Be a citizen of the United States of America, including U.S. territories and/or commonwealths. COR may approve Lawful Permanent Residents who are currently members of U.S. armed services (Reserves or National Guard) or who possess an Honorable Discharge from a U.S. Military component.

5.1.2.2 Have been issued an approved Social Security Card by Social Security Administration.

5.1.2.3 Received, at minimum, either a high school diploma or General Equivalency Diploma from an accredited institution recognized by U.S. Department of Education.

5.1.2.4 Meet at least one experience/education levels listed below:

5.1.2.4.1 Three years of security experience within past five years

5.1.2.4.2 Three years of military or National Guard (active duty or reserve)

5.1.2.4.3 Successful completion of a state certified Law Enforcement Education and Training or Police Officer’s Standard Training course

5.1.2.5 PSOs shall fluently speak, read, comprehend, and compose coherent written reports in English. Government may require PSOs to possess proficiency in a specific language for certain posts and will indicate this requirement in Post Exhibit (Exhibit 1).

5.1.2.6 PSOs must complete (sign/date) a Lautenberg Amendment Statement/Domestic Violence certification annually. Lautenberg Amendment, 18 U.S.C. § 922(g) (8) and (9).

5.2 Medical and Physical Qualifications

5.2.1 General Information

5.2.1.1 Contractor shall ensure PSOs working under this contract meet medical and physical requirements described in sections below.

5.2.1.2 Contractor is responsible for ensuring PSOs are able to perform essential functions described in this SOW, with any reasonable accommodation. If PSO alleges he/she has a disability and requires reasonable accommodation to perform essential job functions, it is sole responsibility of Contractor to discuss reasonable accommodations with PSO and to decide what accommodation, if any, to provide at its own expense. COR shall review all reasonable accommodation documentation to ensure completeness and compliance with contract.

5.2.1.3 Contractor, not Government, is responsible for complying with provisions of Americans with Disabilities Act of 1990 (42 USC 12101-12213), Rehabilitation Act of 1973

(29 USC 790-

794), and applicable OSHA Occupational Safety and Health Standards (29 CFR 1910).

5.2.2 Medical Standards

5.2.2.1 Contractor shall require PSOs to undergo a pre-employment medical/physical examination and every three years thereafter. A licensed physician shall administer examinations and document results on Medical Questionnaire (Exhibit 7).

5.2.2.2 Contractor shall ensure a licensed physician fully and accurately completes Sections 2 and 3 of PSO Medical Questionnaire, as based on medical standards and essential job functions set forth under this contract. PSOs must meet health certification requirements listed in PSO Medical Questionnaire.

5.2.2.3 PSOs must meet following medical standards:

5.2.2.3.1 Vision: Applicant must have binocular vision and must not test less than 20/30 (Snellen). An applicant who has undergone a Radial Keratotomy or laser correction procedure to correct his or her vision to an acceptable level is medically qualified for this position. Near vision, corrected or uncorrected, must be sufficient to read Jaeger Number 2 or equivalent type and size letter at a distance of no less than 12 inches on a standard Jaeger chart. Applicant must have normal color vision.

5.2.2.3.2 Hearing: Applicant average hearing at 500, 1000, 2000, and 3000 Hertz (Hz) must be less than or equal to 25 decibels. Applicant hearing at 4000 and 5000 Hz must be less than or equal to 45 decibels. If there is a difference in hearing between applicant’s ears (in excess of 15 decibels at 500-3000 Hz range or in excess of 30 decibels at 4000-5000 Hz range), Applicant must receive a test for sound localization. Applicant shall not have ear disorders affecting equilibrium. Applicant may use a hearing aid.

5.2.2.3.3 Speech: Individual must be able to speak clearly and distinctly. Any disease or condition that significantly interferes with an individual’s ability to speak is a disqualifying factor.

5.2.2.3.4 Cardiovascular System: Any disease or condition that interferes with cardiovascular function and an individual’s safe and efficient job performance is a disqualifying factor. Applicant aerobic capacity is a minimum 9 MET or 31.5 ml/kg min VO2 Max.

5.2.2.3.5 Chest and Respiratory System: Individual must have a healthy respiratory system and receive an evaluation and clearance for use of disposable particulate respirators meeting N95 standards as established by National Institute for Occupational Safety and Health (NIOSH). Any disease or condition that interferes with respiratory function and an individual’s safe and efficient job performance is a disqualifying factor.

5.2.2.3.6 Gastrointestinal System: Individual must have a healthy gastrointestinal tract.

Any disease or condition that interferes with gastrointestinal function and an individual’s safe and efficient job performance is a disqualifying factor.

5.2.2.3.7 Genitourinary System: Individual must have a healthy genitourinary system.

Any disease or condition that interferes with an individual’s safe and efficient job performance is disqualifying.

5.2.2.3.8 Endocrine and Metabolic Systems: Any condition affecting normal hormonal or metabolic functioning and response that is likely to adversely affect an individual’s safe and efficient job performance is a disqualifying factor.

5.2.2.3.9 Musculoskeletal System: Any condition that adversely impacts on an individual’s movement, agility, flexibility, strength, dexterity, coordination, or ability to accelerate, decelerate, or change directions, and that is likely to adversely affect an individual’s safe and efficient performance of duties, is a disqualifying factor.

5.2.2.3.10 Hematology System: Any hematological condition characterized as chronic, caused a hematological crisis, or adversely impacts an individual’s safe and efficient performance of duties is a disqualifying factor. Such conditions may include anemia or thrombocytopenia.

5.2.2.3.11 Neurological Systems: Any disease or condition that interferes with an individual’s central or peripheral nervous system function and that is likely to adversely affect safe and efficient performance of duties is a disqualifying factor. Any condition with loss of motor skills, muscle strength, cognitive function, coordination, or gait; sensory loss (limb, hearing, or vision); tremor; pain; or effect on speech is a disqualifying factor.

5.2.2.3.12 Psychiatric Disorders: Any disorder that affects an individual’s judgment, cognitive function, or safe and efficient performance of essential job functions, is a disqualifying factor.

5.2.2.3.13 Dermatology: Any disease or condition that may cause an individual to be unduly susceptible to injury or disease as a consequence of environmental exposures or which results in restricted functioning or movement and thereby impairs safe and efficient performance of essential job functions is a disqualifying factor.

5.2.2.3.14 Medication: Individual’s use of medications such as narcotics, sedative hypnotics, barbiturates, amphetamines, or any drug with potential for addiction, that is taken for extended periods of time (e.g., beyond 10 days), or is prescribed for a persistent or recurring underlying condition, is a disqualifying factor.

5.2.2.3.15 Organ transplantation and prosthetic devices: Any transplantation or prosthetic device that adversely affects an individual’s ability to safely and efficiently perform essential job functions is a disqualifying factor.

5.2.3 Physical Demands

5.2.3.1 PSOs must be physically able to perform tasks and/or functions listed below, in performance of assigned duties:

5.2.3.1.1 Frequent and prolonged walking, standing, sitting, and stooping, up to 12 hours per day, either indoors or outdoors, during daytime or nighttime. Outdoor posts may require an individual to withstand extreme heat, humidity, cold, and/or severe weather (e.g., snow, sleet, rain, hail, wind).

5.2.3.1.2 Frequent contact with general public, law enforcement, and dispatch center, requiring an ability to speak clearly and distinctly and remain calm in stressful situations (e.g., confrontations with angry, distraught, disturbed, or violent persons).

5.2.3.1.3 Ability to remain on post up to four consecutive hours without sitting, eating, or relieving bladder/bowels.

5.2.3.1.4 Ability to remain alert for up to 12 hours, with ability to mentally and physically react quickly to a variety of unexpected and dangerous situations. Use of senses (sight, hearing, smell, touch) is necessary to discern unusual or dangerous situations.

5.2.3.1.5 Ability to use post security equipment (metal detectors, X-rays, CCTV); ability to use handcuffs, baton, and firearm at any time while on duty.

5.2.3.1.6 Ability to read post assignments, write reports, and respond to both routine and emergency dispatches/orders.

5.2.3.1.7 Ability to subdue violent or potentially violent or disturbed individuals, or intervene in a crisis (e.g., provide emergency First Aid or/resuscitation while waiting for arrival of paramedics or other emergency personnel)

5.2.3.1.8 Occasional running, sprinting, lifting heavy weights, moving heavy objects, climbing stairs (e.g., in responding to emergencies, ensuring timely and complete facility evacuations, giving pursuit, etc.).

5.2.3.2 Contractor shall remove individuals deemed incapable of performing above tasks or functions from contract.

5.2.3.3 Contractor shall be responsible for encouraging and promoting employees assigned to this contract to maintain an ongoing and regular program of physical fitness, at no cost to Government.

5.2.4 Initial and Recurring Screening for Illegal Drugs

5.2.4.1 PSOs must submit to urine drug screening as part of initial pre-employment process and during recurring medical examination, every three years.

5.2.4.2 Drug screenings shall conform to current U.S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration’s (SAMHSA) “Mandatory Guidelines for Federal Workplace Drug Testing Programs”.

5.2.4.3 Contractor must use laboratories listed on SAMHSA’s “Current List of Laboratories Which Meet Minimum Standards to Engage in Urine Drug Testing for Federal Agencies”.

5.2.4.4 Contractor shall not permit an applicant/employee to take multiple tests in order to receive an acceptable reading.

5.2.4.5 Contractor shall perform random drug screenings of 10% of all PSOs assigned to this contract over a 12-month period.

5.2.4.6 Contractor shall immediately remove contract employee(s) from contract and immediately inform COR and CO of results when a verified positive reading is received.

5.2.4.7 Contractor shall provide quarterly reports detailing frequency and results of random drug screenings to COR on 10th day of January, April, July, and January.

5.2.4.8 Government will permanently disqualify any contract employee who undergoes either a random or Government-requested urine drug screening and receives a verified positive (meets or exceeds cutoff levels) for any substance(s) from working under this or any other FPS security force services contract.

5.2.5 Government-Requested Screening

5.2.5.1 CO and/or COR may request urine drug screenings, in writing, to Contract Manager at any time. Drug screenings shall follow guidelines described in Section 5.2.4.

5.2.5.2 Contract Manager shall arrange for test as soon as possible, but no later than three working days.

5.2.5.3 Contract employee(s) identified for Government-requested urine drug screenings may continue working under contract until Contractor receives test results.

5.2.5.4 Contractor shall pay contract employee normal hourly rate/salary for time associated with screening.

5.2.5.5 Contractor will be required to submit a Request for Equitable Adjustment for reimbursement, if results of urine drug screening are negative.

5.2.5.6 Contractor shall bear all expenses relating to test for employee(s) when a…