Attachment_3_-_QASP.docx

Quality Assurance Surveillance Plan Aviation Transportation Services

This Quality Assurance Surveillance Plan (QASP) describes how government personnel will evaluate and assess contractor performance. The QASP is based on the premise that the Contractor, not the Government, is responsible for managing and ensuring that quality controls meet the terms of the contract. The QASP provides a systematic method to evaluate the services the Contractor is required to furnish.

This QASP has been developed to evaluate Contractor actions while implementing the Performance Work Statement (PWS). It is designed to provide an effective surveillance method of monitoring Contractor performance for each listed objective on the Performance Requirements Matrix (PRM).

Definition of Terms in the PRM:

· Minor deficiency is any error in the deliverable product resulting from clerical or administrative errors.

· Major deficiency is any error that would cause the deliverable product to be determined unacceptable.

· Non-Compliance is an outcome that does not meet the requirements detailed in the Contract and Task Order

Performance Requirements Summary Matrix

Performance Objective

6.1 – Management Work Plan and Reporting Deliverables

Task 6.1 (a)

Program Management Plan (PMP)

The contractor’s PMP shall depict the organization structure, the assignment of functions, duties, and responsibilities, the procedures and policies, and the reporting requirements that are established for completing the activities assigned under this PWS.

If deficiencies and non-compliance are not fixed within 5 business days, or unless otherwise specified in the Task Order, the Contractor will receive a rating of “Unsatisfactory” in CPARS under the Quality rating.

Task 6.1 (g)

Monthly Status Reports

Shall Include: (1) a summary of the work accomplished; (2) cumulative flight hours and expenditures to include any billed aircraft positioning and de-positioning costs where applicable; (3) any current and foreseeable problems and proposed corrective actions; and (4) the status of any task order incurred costs vs. planned costs

If deficiencies and non-compliance are not fixed within 5 business days, or unless otherwise specified in the Task Order, the Contractor will receive a rating of “Unsatisfactory” in CPARS under the Quality rating.

Performance Objective

6.2 – Air Transportation Support

Task 6.2.1(a)

Aircraft must be activated and positioned where directed by the Government with maximum fuel aboard consistent with aircraft performance limitations and mission requirements no more than 48 hours after receipt of a task order.

· COR review of Contractor Status Report

· If performance objective is not met a rating of “Unsatisfactory” will be assigned in the CPARS under the Management rating category.

· 1% of total price for each ½ hour variance from standard.

Task 6.2.1(a)

During a disaster and /or emergency, aircraft must be activated and positioned where directed by the Government with maximum fuel aboard consistent with aircraft performance limitations and mission requirements no more than 5 hours after receipt of a task order.

Aircraft is positioned at the designated team or task force point of departure with the responding crew ready for onward flight 5 hours after receipt of a task order

· COR review of Contractor Status Report

· If performance objective is not met a rating of “Unsatisfactory” will be assigned in the CPARS under the Management rating category.

· 1% of total price for each ½ hour variance from standard.

Task 6.2 (e)

All equipment at destination is positioned and ready to begin offloading no more than 2 hours prior to the established landing time.

· COR review of Contractor Status Report

· If performance objective is not met a rating of “Unsatisfactory” will be assigned in the CPARS under the Management rating category.

· 1% of total price for each ½ hour variance from standard.