APLESII_-_Vendor_Site_Visit.pdf

C4IT SERVICE CENTERC4IT SERVICE CENTER

Operations Systems Center

Applications Product Lines Enterprise Services

(APLES) II

Applications Product Lines Enterprise Services

(APLES) II(APLES) II

Site Visit

(APLES) II

Site Visit

AgendaAgenda

Topic Speaker(s) Time

CAPT David Godfrey CommandingWelcome and Introductions CAPT David Godfrey, Commanding Officer, OSC 5 Minutes

Organizational Overview Jennifer Ganoung, Technical Di t OSC 30 Minutesg Director, OSC

Facilities Tour Chip Hebenthal, Command Logistics Division Chief, OSC 30 Minutes

Where the U.S. Coast Guard FitsWhere the U.S. Coast Guard Fits President of the United States

Department of Defense

Department of Homeland Security

Department of the Army

Department of the Navy

Department of the Air Force

U.S. Coast Guard

U.S. Navy

U.S. Marine Corps

What the U.S. Coast Guard DoesWhat the U.S. Coast Guard Does U.S. Coast Guard Missions…

■ Port and Waterway Security

■ Drug Interdiction

■ Aids to Navigationg

■ Search & Rescue

■ Living Marine Resources

■ Defense Readiness

■ Migrant Interdiction

■ Marine Environmental Protection

On an average day, the U.S. Coast Guard…

■ Marine Environmental Protection

■ Ice Operations

■ Law Enforcement

■ Saves 9 lives and conducts 48 search & rescue missions

■ Assists 73 people in distress

■ Saves over $132K in property

■ Conducts 24 security boarding's

■ Escorts 5 passenger vessels

■ Investigates 24 pollution incidents

■ Seizes $8.2M in illegal drugs

C4IT Organization and ServicesC4IT Organization and Services C4IT Service Center is the U.S. Coast Guard’s premier provider of best-value, innovative, and secure mission-critical enterprise systems

C4IT Service Center

• Command, Control, Communications, Computer, and Information Technology (IT) Service Centerenterprise systems. Service Center

• Delivering Technology Solutions for Mission Success

TISCOM

• Local Area Network

OSC

• Software Development & Systems

C3CEN

• Command & ControlLocal Area Network

• Mobile Networks

• Desktop Services

• Telecomm Services

• Wide Area Networking

Software Development & Systems Engineering

• Enterprise Application Operations & maintenance

• Data Center

Command & Control

• Command Centers

• Communications Systems

• Differential Global Positioning Systems

• Navigation

• Remote Mission Systems

OSC Locations and WorkforceOSC Locations and Workforce Geographic Locations

– Task Order #1 Primary Place(s) of PerformancePerformance

• Kearneysville, WV

• Chesapeake, VA

– Other Locations

• Topeka, KS

• Washington, DC

Current Workforce

Main Campus / Data Center 408 Coast Guard Dr Kearneysville, WV

– 31 Military

– 63 Civilian

– 536 Contractors spanning five (5) contracts

USCG Finance Center 1430A Kristina Way

Chesapeake, VA

Campus 2 941 J B Bl d941 James Burr Blvd

Kearneysville, WV

OSC Campus 2OSC Campus 2 Building Characteristics

– 38 Private Offices

– 268 Cubicles268 Cubicles

Current Occupancy Characteristics

– 24 Government Personnel

– 282 Available for Contractor Personnel282 Available for Contractor Personnel

What the OSC DoesWhat the OSC Does

“OSC designs, develops, and supports approximately 40 Enterprise Information Systems organized into portfolios of Domain Awareness, Enterprise Mission Services, Enterprise Financial Management, Enterprise Human Capital, and Shared Services that support the missions of the U.S. Coast Guard”

• Application Development supports modernization initiatives and new requirements

Software and Applications Division

• Infrastructure Administration supports servers, storage, backup, and disaster recovery

Infrastructure Services

• Information Assurance ensures security compliance with agency requirements

Information Assurance and new requirements

• Application Maintenance ensures reliable and efficient operations

• Data Management provides and disaster recovery

• Data Floor Management supports and secures the physical infrastructure requirements

• Information Assurance further supports agency audits g p reporting and master data management

• Network Management provides connectivity

OSC Vision, Purpose, and GoalsOSC Vision, Purpose, and Goals

Become the United States Coast Guard’s premier provider of innovative affordable and secure mission-

VISION

Provide technology leadership and capability to deliver support and secure systems that allow the

PURPOSE

STRATEGIC GOALS

provider of innovative, affordable, and secure mission critical enterprise systems deliver, support, and secure systems that allow the Coast Guard to safeguard the United States’ maritime interests

1. Ensure alignment with customer and USCG mission-critical capabilities – Provide customers with reliable and secure solutions by delivering consistent development processes and skills

3. Optimize current delivery – Drive continuous improvement in development and operations to ensure ongoing improvements in efficiency

4. Invest in future capabilities – Work at forefront of

2. Develop flexible and scalable services – Drive shift towards service-orientated delivery of technology with cost visibility

4. Invest in future capabilities Work at forefront of technology innovation to meet needs of dynamic customers with world-class technologies and processes

OSC Business ModelOSC Business Model Everyone “In the Boat” Together, Synergy of Co-Location

“Fee for Service” within USCG

Service Based Delivery Model Focusing on Enterprise Capabilities

Government – Management Oversight Task Identification Statement Of Work Contract Modification– Task Identification, Statement Of Work, Contract Modification

– Business Requirements Collection, Coordination, and Documentation

– Review and Approve Project Plans / Maintenance Activity Plans

– Monitor Plans and Address Scope Changes

– Review and Approve Deliverables, Status Reports and Invoices

– Funds Management and Tracking

Contractor – Technical Execution

– Provide Resources to Accomplish the Work

Provide Technical Design Based on Business Requirements– Provide Technical Design Based on Business Requirements

– Develop, Test, and Implement Proposed Technical Work

– Provide Ongoing Technical Maintenance, Operation and Support

OSC OrganizationOSC Organization OSC Command CadreTransformation

Management Office

Software and Applications Division (SAD) Information Assurance

Application Operations

Division

• Preventive

Application Mission Support

Engineering Division

• Business Relationship

Application Mission Execution

Engineering Division

• Business Relationship

Infrastructure Services

- Core Technologies

Division

Infrastructure Services

- Data Center Preventive

Maintenance

• Corrective

Maintenance

• Annual Adaptive

Maintenance Plan

• Routine Audit Support

• Routine Cyber Support

• Business Relationship Management

• Program Enhancement Development

• Program Adaptive Maintenance Development

• Audit Remediation

• Business Relationship Management

• Program Enhancement Development

• Program Adaptive Maintenance Development

• Audit Remediation

- Data Center Operations and

Engineering Division y pp Audit Remediation

• Cyber Remediation

Audit Remediation

• Cyber Remediation

Project Management Office

What the OSC SAD DoesWhat the OSC SAD Does The OSC Software and Applications Division (SAD) is responsible for delivering Software Development & Systems Engineering and Enterprise Applications Operations & Maintenance services to the U.S. Coast Guard mission support areas.

Applications Missions Engineering Divisions Applications Operations DivisionApplications Missions Engineering Divisions

Performance Metrics & Management Incident Communications Enhancement Vetting & Execution

Applications Operations Division

Execute Preventive & Corrective Maintenance Execute Approved Adaptive Maintenance Plan Performance Metrics & Management

Mission Driven Adaptive Maintenance Vetting Adaptive (Non-OEM / Security) Asset Lifecycle Management System Backlog Management SDLC / SELC Documentation

Incident Management LOE’s and Supporting Information for Operational

Requirements Provide Supporting Information to Asset Lifecycle

Management SDLC / SELC Documentation

IV&V

SLA’s Configuration Management Federal Technical Management g Problem Management Federal Technical Management Technical Documentation OLA’s

Ch M t Change Management

Business Systems & TechnologiesBusiness Systems & Technologies

Business Systems

• Forty (40)+ business systems

• Varying sizes and functional complexity

• Varying security requirements based upon FIPS-199 categorization

• Broad base of supporting technologies

• Varying availability requirementsy

Business Applications Database y g y q

See Appendix 1 (System Descriptions) of Section J Attachment 1 (Task Order #1) PWS for more details

• Primavera P6 • Informatica • Microsoft SQL • MySQL

Current

Primavera P6 Informatica

• IBM COGNOS • Microsoft Project Server

• IBM MAXIMO • Oracle eBusiness Suite

Microsoft SQL Server

MySQL

• Oracle • SAP Sybase IQ

Current Technologies Deployed IT Infrastructure Tools and Utilities

• Microsoft SharePoint • ~21 others

• Apache Tomcat • Oracle WebLogic

Mi ft IIS CNS S t D t

• Adobe Cold Fusion • ESRI ArcGIS iD hb d Mi ft NET Not Exhaustive

• Microsoft IIS • CNS Systems Data Switch / Maestro

• iDashboards • Microsoft .NET

• Microsoft C# .NET • Microsoft Visual Basic

• Oracle Application Server

• ~22 others

APLES II Contracting StrategyAPLES II Contracting Strategy IDIQ Contract

• 8(a) single-source vehicle

• Total estimated value of $400M

• Five (5) twelve (12) month ordering periods• Five (5) twelve (12) month ordering periods

• Firm Fixed Price (FFP) and Time & Materials (T&M) task order type options

• DHS Systems Engineering Life Cycle (SELC) and agile software development focus

Task Order #1 Additional Task OrdersTask Order #1 Additional Task Orders

• FFP task order awarded along with IDIQ

• Transition, Base, and Options totaling a potential sixty (60) months

• Routine preventive and corrective maintenance support

• Targeted at tasking not within scope of Task Order #1

• FFP or T&M dependent upon scope of work

• Period of Performance dependent upon the scope of work

• Sample task order #2 is representative of a T&M requirement

• Adaptive maintenance support for Original Equipment Manufacturer (OEM) product upgrades

• Adaptive maintenance in support of cyber security web scans Additional examples include, but are not limited to; cyber security remediation, technical refreshes, application enhancements

Efficiencies

• In accordance with IDIQ PWS Section 5.5.5; the Government expects through application of corporate experience and innovation, the winning Offeror will deliver efficiencies that result in cost savings to the Government.

Efficiencies

Vendor Questions & ClarificationsVendor Questions & Clarifications

All vendor questions pursuant to this solicitation must be received by the Contract Specialist, Brenda Oberholzer, with a copy to the Contracting Officer, Kathy Klein no later than Wednesday, 3 August 2017 at 3:00 PM EDT. The preferred method of submission is via e- mail. The Government reserves the right not to provide an answer for any vendor question/clarification received after the date and time stated above.

Contacting other USCG personnel regarding this solicitation in an attempt to gain procurement- sensitive information may result in disqualification from the evaluation process.information may result in disqualification from the evaluation process.

Written responses to all vendor questions/clarifications will be publicly posted on www.fbo.gov with due regard to the proper protection of proprietary information.

Facilities Tour