RevSolicitation-Amend4_WJC.doc

NOTICE TO OFFERORS

The U.S. Coast Guard, Shore Infrastructure Logistics Center (SILC) will acquire the Shuttle services outlined in the solicitation utilizing procedures in FAR Part 12, Acquisition of Commercial Items and FAR Subpart 13.5, Simplified Procedures for Certain Commercial Items.

This solicitation is issued as a Set Aside for Small Businesses.

THE FOLLOWING INFORMATION IS HIGHLIGHTED FOR YOUR ATTENTION

1. This cover sheet is not intended to be all-inclusive. Please read the entire solicitation, including any attachments, to ensure completion of all required representations, certifications, and submissions. Acknowledge all Solicitation Amendments (SF-30) issued by the Government.

2. Your offer shall include ALL of the documents and information listed on pages 34-37 (FAR Provision 52.212-1, (b) Submission of Offers) and your offer shall be received by our office at or before the exact date and time specified on page 1 of the SF-1449, Block 8 to be eligible for award.

3. Submit your offer, with all required documentation, via one of the following method(s):

1) Mailing Address / Hand deliveries

2) Via e-mail to: Emely.Hagins@uscg.mil U.S. Coast Guard

SILC-COCO-BSS-COB4

Attn: Emely Hagins Coast Guard Island, Bldg 54-C

Alameda, CA 94501-5100

4. DO NOT submit removable memory/storage devices or media, such as, flash drives, thumb drives, memory sticks, hard drives, CD, DVD, or any other similar devices. USCG policy prohibits the use of removable memory/storage devices or media on USCG workstations and the USCG network.

5. This solicitation does not obligate the Government to compensate for any costs incurred by the Offeror in the preparation and/or submission of any offer, nor does it obligate the Government to procure for said services or supplies.

6. QUESTIONS/CONCERNS: It shall be the obligation of the offeror to exercise due diligence to discover and to bring to the attention of the Government any ambiguities, inconsistencies, or concerns regarding the information in this solicitation. All questions/concerns regarding this solicitation shall be submitted in writing (NO phone calls) to the Contract Specialist at Emely.Hagins@uscg.mil no later than 25 April 2016; 12:30 PM Pacific. Follow-up/additional questions will not be accepted after this date. Offerors shall reference the solicitation number and provide enough information in their e-mail so the Government can easily respond to their questions/concerns. All questions/concerns will be compiled and addressed on an “Amendment of Solicitation” (SF-30) and will be posted on the FedBizOpps website for viewing by all potential offerors.

*Only send questions/concerns to the Contract Specialist listed above or, if not available, to the Primary Contracting Officer listed in this solicitation. DO NOT ask or submit questions/concerns regarding this solicitation to any other USCG or government personnel (e.g., COR, program/project manager, etc.).*

7. INSURANCE – In accordance with FAR Clause 52.228-5, before commencing work under an awarded contract, the awardee shall submit a Certificate of Insurance to the Contracting Officer for at least the kinds and minimum amounts of insurance required by FAR 28.307-2, Liability. See Page 25 of this solicitation for more information.

NOTICE FOR FILING AGENCY PROTESTS

United States Coast Guard Ombudsman Program (CGAP Appendix B-Chapter 3033) It is the policy of the United States Coast Guard (USCG) to issue solicitations and make contract awards in a fair and timely manner. The Ombudsman Program for Agency Protests (OPAP) was established to investigate agency protest issues and resolve them without expensive and time-consuming litigation. OPAP is an independent reviewing authority that is empowered to grant a prevailing protester essentially the same relief as the Government Accountability Office (GAO).

Interested parties are encouraged to seek resolution of their concerns within the USCG as an Alternative Dispute Resolution (ADR) forum rather than filing a protest with the GAO or some external forum. Interested parties may seek resolution of their concerns informally or opt to file a formal agency protest.

Informal Forum with the Ombudsman. Interested parties who believe a specific USCG procurement is unfair or otherwise defective should first direct their concerns to the applicable Contracting Officer. If the Contracting Officer is unable to satisfy their concerns, interested parties are encouraged to contact the U.S. Coast Guard Ombudsman for Agency Protests. Under this informal process the agency is not required to suspend contract award performance. Use of an informal forum does not suspend any time requirement for filing a protest with the agency or other forum. In order to ensure a timely response, interested parties should provide the following information to the Ombudsman: solicitation/contract number, contracting office, Contracting Officer, and solicitation closing date (if applicable).

Formal Agency Protest with the Ombudsman. Prior to submitting a formal agency protest, protesters must first use their best efforts to resolve their concerns with the Contracting Officer through open and frank discussions. If the protester’s concerns are unresolved, an Independent Review is available by the Ombudsman. The protester may file a formal agency protest to either the Contracting Officer or as an alternative to that, the Ombudsman under the OPAP program. Contract award or performance will be suspended during the protest period unless contract award or performance is justified, in writing for urgent and compelling reasons or is determined in writing to be in the best interest of the Government. The agency’s goal is to resolve protests in less than 35 calendar days from the date of filing. Protests shall include the information set forth in FAR 33.103(d) (2). If the protester fails to submit the required information, resolution of the protest may be delayed or the protest may be dismissed. To be timely protests must be filed within the period specified in FAR 33.103(e). Formal protests filed under the OPAP program should be submitted electronically to OPAP@uscg.mil and the Contracting Officer of by hand delivery to the Contracting Officer.

Election of Forum. After an interested party protests a Coast Guard procurement to the Contracting Officer or the Ombudsman, and while the protest is pending, the protester agrees not to file a protest with the GAO or other external forum. If the protest is filed with an external forum, the agency protest will be dismissed.

The Ombudsman Hotline telephone number is (202) 372-3695.

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17(a-b), 23, 24, & 30(a-c)

1. REQUISITION NUMBER

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

HSCG84-16-Q-B11096/Amendment 00004

6. SOLICITATION

ISSUE DATE

04/15/2016

Emely Hagins

b. TELEPHONE NUMBER (No collect calls)

(510) 437-3057

8. OFFER DUE DATE/

LOCAL TIME

05/02/2016 12:30 PM, Pacific

9. ISSUED BY CODE 84

U.S. Coast Guard

SILC-COCO-BSS-COB4

Attn: Emely Hagins

Coast Guard Island, Bldg 54-C Alameda, CA 94501-5100 Telephone: (510) 437-3057

Fax: (510) 437-3014

10. THIS ACQUISITION IS FORMCHECKBOX

UNRESTRICTED OR FORMCHECKBOX

SET ASIDE: 100% FOR:

FORMCHECKBOX

SMALL BUSINESS FORMCHECKBOX

WOMEN-OWNED SMALL

FORMCHECKBOX

HUBZONE SMALL BUSINESS (WOSB) ELIGIBLE

BUSINESS UNDER THE WOMEN-OWNED

FORMCHECKBOX

SERVICE-DISABLED SMALL BUSINESS PROGRAM

VETERAN-OWNED FORMCHECKBOX

EDWOSB

SMALL BUSINESS FORMCHECKBOX

8(A)

NAICS: 485410

SIZE STANDARD: $15.0M

11. DELIVERY FOR FOB

DESTINATION UNLESS

BLOCK IS MARKED

FORMCHECKBOX

SEE SCHEDULE

12. DISCOUNT

TERMS

FORMCHECKBOX

Net 30

FORMCHECKBOX

Other: ________________________

FORMCHECKBOX

13a. THIS CONTRACT IS A RATED ORDER UNDER DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

FORMCHECKBOX

RFQ FORMCHECKBOX

IFB FORMCHECKBOX

RFP

15. DELIVER TO CODE

CONTINUED ON PAGES 2

16. ADMINISTERED BY CODE 84

U.S. Coast Guard (USCG)

SILC-COCO-BSS-COB4

CONTINUED ON PAGES 2

17a. CONTRACTOR/ OFFEROR (NAME / ADDRESS)

DUNS:

TELEPHONE NO:

FAX NO:

18a. PAYMENT WILL BE MADE BY CODE 51800 U.S. Coast Guard Finance Center

Chesapeake, VA

CONTINUED ON PAGES 3-4

FORMCHECKBOX

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH

ADDRESS IN OFFER

*Payments will be made by Electronic Funds Transfer (EFT)* 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

FORMCHECKBOX

SEE ADDENDUM: CONTINUED ON PAGES 3-4

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

The Contractor shall provide shuttle services between Coast Guard Island, Alameda, California and the Ronald V. Dellums Federal Building, Oakland, California, in accordance with the attached Performance Work Statement.

CONTINUED ON PAGES 11-16

25. ACCOUNTING AND APPROPRIATION DATA (FOR GOVT USE ONLY)

26. TOTAL AWARD AMOUNT (FOR GOVT USE ONLY)

FORMCHECKBOX

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1 AND 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA FORMCHECKBOX

ARE / FORMCHECKBOX

ARE NOT ATTACHED.

FORMCHECKBOX

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA FORMCHECKBOX

ARE / FORMCHECKBOX

ARE NOT ATTACHED.

FORMCHECKBOX

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN TWO (2) COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

FORMCHECKBOX

29. AWARD OF CONTRACT: REFERENCE __________________OFFER DATED _______________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARD FORM 1449 (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA – FAR (48 CFR) 53.212

Continuation of SF-1449 Block 15: Deliver To

Place of Performance: The Contractor shall provide services in support of Base Alameda Continuation of SF-1449 Block 16: Administered By (Contract Management)

Notwithstanding the Contractor’s responsibility for total management during the performance of the contract, the administration of the contract will require maximum coordination between the Government and the Contractor. The individuals listed below will be the Government points of contact during the performance period.

Contract Administration: The U.S. Coast Guard, SILC-COCO-BSS-COB4, located at Coast Guard Island, Bldg. 54-C, Alameda, CA. 94501-5100 will perform all contract administration. Communications pertaining to contractual administrative matters shall be addressed to one of the Contracting Officers (KO) listed below. Changes in, or deviations from, the performance work statement or terms and conditions of the contract shall not be effected without written modification to the contract as executed by a USCG SILC-COCO-BSS-COB4 Contracting Officer.

Contracting Officer: Wendy J. Culbreth

Telephone #: (757) 628-4824

E-Mail: Wendy.J.Culbreth@uscg.mil

Fax #: (757) 628-4135

Contracting Officer: Dawn J. Dabney

Telephone #: (757) 628-4261

E-Mail: Dawn.J.Dabney@uscg.mil

Contracting Officer: Janet M. Kodmon

Telephone #: (757) 628-4115

E-Mail: Janet.M.Kodmon@uscg.mil

Alternate Contracting Officer(s): Any warranted USCG SILC-COCO-BSS-COB4 Contracting Officer

Contract Administrator (Contract Specialist): Serves as the point of contact between the Contractor and the Contracting Officer(s); however, this person does not have a warrant that provides the authority to contractually commit the Government.

Contract Specialist: Emely Hagins

Telephone #: (510) 437-3057

E-Mail: Emely.hagins@uscg.mil

Fax #: (510) 437-3014 The Contracting Officer’s Representative (COR) is a Government employee designated in writing by the Contracting Officer to act as a technical advisor for the Contracting Officer for services/items within the scope of the contract. The COR performs functions such as review and/or inspection and acceptance of supplies and services and of a technical nature. A designation letter will set forth the name of the COR and the authorities and limitations of the COR under the contract. This person does not have a warrant that provides the authority to contractually commit the Government or to modify any terms and conditions of a contract.

Continuation of SF-1449 Block 17b: Remittance Address

Payment will be made by Electronic Funds Transfer (EFT) to the financial institution listed in the System for Award Management (SAM).

Continuation of SF-1449 Blocks 18a and 18b: Invoice Procedures

Electronic submission of invoices is mandatory for this contract and/or any orders issued in accordance with this contract.

1. The Contractor shall submit all invoices for supplies or services via the U.S. Coast Guard Finance Center (FINCEN) website at: www.fincen.uscg.mil

(a) Select “Submitting Invoices” under “Vendors” on the right hand side of the screen.

(b) Select “Coast Guard Vendors”

(c) Select “Coast Guard Award Invoices or Contract/Order Invoice” (‘24’ document)

(d) Select “Online: Coast Guard Award Invoices or Contract/Order Invoices “

(e) Go to Step 3 (if contractor has already created a PDF invoice) to complete the “Contractor Invoice Submission Form”.

2. The electronic submission requires the contractor to:

(a) Complete the Contractor Invoice Submission Form

(b) Select the correct Invoice Routing Code, which is SILC PCB-4 (the Contractor must select the correct Invoice Routing Code for timely invoice processing.)

(c) Attach a single PDF file, which can be no larger than 3 MB, containing the invoice and any necessary supporting documentation. (Grey-scale PDFs and Portfolio PDFs are not compatible.)

(d) If your single PDF file is larger than 3 MB:

· Complete the Contractor Invoice Submission Form via the website and attach the invoice document only, then

· E-mail the invoice and any supporting documentation to Emely Hagins at

Emely.Hagins@uscg.mil

3. The Contractor shall submit a proper invoice as identified in FAR Clause 52.212-4, (g) Invoice. All invoices shall be itemized to correlate to the Schedule of Supplies/Services. All improper invoices will be rejected which could delay payment.

4. A sample Contractor Invoice Submission Form is provided below. Mandatory information to be completed is highlighted in red on the website.

5. Invoices may be submitted monthly, only after monthly services are received, inspected, and accepted by the government.

Continuation of SF-1449 Blocks 19-24: Schedule of Supplies/Services

Contract Type/Ordering.

The contract type is an Indefinite-Delivery Indefinite-Quantity (IDIQ) Contract with Firm- Fixed Unit Prices*. Scheduled services will be fully funded at the beginning of each year. Task Orders will be issued in accordance with the contract when Unscheduled Shuttle Services are required. Task Orders will be issued on an Optional Form 347 (OF-347), “Order for Supplies or Services” (or other equivalent form). Individual Task Orders will specify the quantity ordered and the required delivery date(s) and locations. Task Orders may be issued orally, by facsimile, by electronic commerce (e.g., e-mail), or by mail. The Contractor is not authorized to provide Unscheduled Shuttle Services prior to the issuance of a Task Order.

*Firm-Fixed Unit Prices shall include all prices to provide the services, which includes, but is not limited to, all applicable Federal, State, and local taxes and duties in accordance with FAR Clause 52.212-4(k), Taxes.

Estimated Quantities

The quantities of unscheduled shuttle services specified in the “Schedule of Supplies/Services” are estimates only and are not purchased by this contract. The quantities needed, may go up or down depending on the needs of the U.S. Coast Guard.

Contract Performance Periods

Base Period:

1 December 2016 (or date of award if later) – 30 November 2017 Option Period One:

1 December 2017 – 30 November 2018 (If exercised by the Government)

Option Period Two:

1 December 2018 – 30 November 2019 (If exercised by the Government) Option Period Three:

1 December 2019 – 30 November 2020 (If exercised by the Government) Option Period Four:

1 December 2020 – 30 November 2021 (If exercised by the Government) The contract period of performance period shall not exceed five years if all option periods are unilaterally exercised by the Government in accordance with FAR Clause 52.217-9; unless FAR Clause 52.217-8 is also unilaterally exercised by the Government to extend the contract for up to an additional 6 months.

SCHEDULE OF SUPPLIES/SERVICES AND UNIT PRICES

General Information.

1. All prices submitted in response to this solicitation shall be in whole dollar amounts and based on firm-fixed prices that include all supervision, personnel, labor, equipment, and all necessary insurance required to provide safe, secure, and reliable shuttle bus services for the U.S. Coast Guard, Base Alameda (Government) located Coast Guard Island. The contractor is required to transport personnel between Coast Guard Island, the Ronald V. Dellums Federal Building, and Lake Merritt BART Station.

This solicitation will result in one contract. Contract shall be awarded to the lowest price technically acceptable offeror whose offer meets or exceeds all of the terms and conditions of this solicitation.

The Government will evaluate offers for award purposes by adding the total price quoted for all CLINS.

The scheduled shuttle services CLIN 00001 will be funded at the time of award. CLINS 10001 – 40001 will be funded as each Option Year is exercised.

The Government has the option to award any optional CLINS at the time of award; otherwise, mid-day shuttle services, CLINS 00002-40002, will be funded when exercised. Consistent with the PWS, the contractor will be provided a modification to the contract with at least ten (10) days notice indicating the period of performance the services are to be provided.

Unscheduled shuttle services, CLINS 00003 – 40003, will be funded when a Task Order is issued. Consistent with the PWS, the contractor will be provided not less than forty-eight (48) hours notice in advance of required services and the task order shall specify the number of trips, location of departure, required departure time, destination and estimated time for return trip.

Continuation of SF1449, Blocks 19-24/Schedule of Supplies/Services Base Period of Performance: 0 1 December 2016 – 30 November 2017

Morning: 5:20am – 8:50am.

Afternoon/Evening: 2:15pm – 6:20pm

Mid Day Shift: 9:15am – 1:45pm

Option Year 1: 01 December 2017 – 30 November 2018

Morning: 5:20am – 8:50am.

Afternoon/Evening: 2:15pm – 6:20pm

Mid Day Shift: 9:15am – 1:45pm

Option Year 2: 1 December 2018 – 30 November 2019

Morning: 5:20am – 8:50am.

Afternoon/Evening: 2:15pm – 6:20pm

Mid Day Shift: 9:15am – 1:45pm

Option Year 3: 1 December 2019 – 30 November 2020

Morning: 5:20am – 8:50am.

Afternoon/Evening: 2:15pm – 6:20pm

Mid Day Shift: 9:15am – 1:45pm

Option Year 4: 1 December 2020 – 30 November 2021

Morning: 5:20am – 8:50am.

Afternoon/Evening: 2:15pm – 6:20pm

Mid Day Shift: 9:15am – 1:45pm

Abbreviations The following abbreviation(s) are used in the “Schedule of Supplies/Services and Unit Prices.”

CLIN: Contract Line Item Number QTY: Quantity

EA. Each Total Not-To-Exceed Contract Ceiling: $1,500,000.00

The total of the Scheduled Shuttle Services and Unscheduled Shuttle Services (issued by delivery orders pursuant to this contract) shall not exceed the Not-To-Exceed Contract Ceiling. The contract will remain in place and delivery orders may be issued in accordance with the contract until the Not-To-Exceed Contract Ceiling has been used in its entirety or until the contract period of performance ends, whichever occurs first.

Total Minimum Guarantee: $20,000.00 It is anticipated that the minimum guarantee will be satisfied at the time of award and will be obligated on the contract.

If the entire minimum guarantee amount is not satisfied through Scheduled Shuttle Services during the contract period of performance, then the remaining amount of the minimum guarantee shall be paid to the Contractor at the end of the contract period of performance.

Note: If the contract is terminated for cause, the minimum guarantee or the remainder of the minimum guarantee shall not be paid to the Contractor as stated above.

PERFORMANCE WORK STATEMENT / SPECIFICATION

1.

BACKGROUND: The U.S. Coast Guard employs individuals at Coast Guard Island, Alameda, California, and the Ronald V. Dellums Federal Building, Oakland, California. Mission requirements dictate that employees are provided reliable transportation between these work sites to conduct regular business for an official purpose. In addition, transportation between these work sites and the local mass transit facility at the Lake Merritt Bay Area Rapid Transit Station, Oakland, California, is considered transportation for an official purpose. A regularly scheduled shuttle bus service is required to provide employees safe, secure, and reliable transportation between Coast Guard Island (CGI), the Ronald V. Dellums Federal Building (Federal Building), and the Lake Merritt Bay Area Rapid Transit station (BART).

2.

SCOPE AND CONTRACTOR QUALIFICATION: Contractor shall provide all supervision, labor, and equipment required to provide safe, secure, and reliable shuttle bus services for the U.S. Coast Guard, Base Alameda (Government), located at Coast Guard Island. The required service is operation of a shuttle bus on a regular schedule to transport personnel between Coast Guard Island, the Ronald V. Dellums Federal Building, and the Lake Merritt BART station.

2.1 The requirements contained in this contract are performance based with a focus on the desired result and outcome. This requires the Contractor to develop and apply innovative and efficient approaches to the contract requirements.

2.2 Contractor shall meet all applicable California Public Utilities Commission (CPUC) permitting, licensing, insurance, safety, registration and identification required by State, Federal and local law. Contractor shall possess an active A or B Certificate or a Z Permit prior to commencement of performance.

2.2.1 California Public utilities Code section 5371 and following governs charter party carriers. Section 5383 provides that Class A carriers may carry passengers from any point or points within the State to other points in or out of the State, and that Class B carriers may carry passengers from any point within the territory of origin specified in the certificate to any points in the state, or territory of origin. Section 5384 provides that specialized passenger carriers that only provide service to a government agency and do not hold themselves out to serve the public may obtain a “Z” permit. Among other CPUC requirements are evidence of Liability insurance for bodily injury and property damage in the amount of $1.5M for 15 passenger vehicles or $5M if vehicle seats 16 or more, compliance with section 5374 drug testing program, preventive maintenance program and Form TL-938 evidencing compliance with California Worker’s Compensation Insurance coverage.

3.

HOURS OF OPERATION:

3.1 Scheduled Shuttle Services: Contractor shall provide regularly scheduled service. The first regularly schedule shuttle bus run of the day shall begin at 5:20am and end at approximately 8:50am on Coast Guard Island. The first afternoon shuttle bus run shall begin at 2:15pm and end at approximately 6:20pm at Coast Guard Island, Alameda CA., excepted on recognized Government holidays. Recognized Government holidays are New Year’s Day; Birthday of Martin Luther King, Jr.; Washington’s Birthday; Memorial Day; Independence Day; Labor Day; Columbus Day; Veterans Day; Thanksgiving Day; and Christmas Day. No regularly scheduled shuttle bus services shall be performed on weekends. In the event shuttle services are not required during normal hours of operation, Contractor will not receive payment if the Contracting Officer (KO) or his/her designated representative provides Contractor three (3) business days notification in advance. In the event KO or the designated representative does not provide this advance notification, Contractor will be paid as regularly scheduled.

3.2 Mid Day Shuttle Bus Services: When exercised, contractor shall provide mid day shuttle services upon receipt of a modification to the task order. The first mid day shuttle bus run shall begin at 9:15 AM on Coast Guard Island and end at approximately 1:45 PM on Coast Guard Island. A modification will be provided to the contractor within ten (10) days of required services. The modification shall specify the period of performance in which the services are to be provided.

3.3 Unscheduled Shuttle Bus Services: When exercised, contractor shall provide upon receipt of a properly prepared task order, non-scheduled shuttle bus services. Task orders will be provided to the contractor at least forty-eight (48) hours in advance of the required services and shall specify the number of trips, location of departure, required departure time and destination, and estimated departure time from destination for return trip.

4.

CONTRACTOR VEHICLE REQUIREMENTS

4.1 Contractor shall provide a shuttle bus which seats fifteen (15) passengers at a minimum for services under this contract and shall furnish a replacement shuttle bus which seats fifteen (15) passengers at a minimum when regular equipment is out of service. The vehicle shall be a shuttle bus that allows for ease of loading and unloading passengers in a timely manner at regular stops. A passenger van is not acceptable. The vehicle shall be readily accessible to, and usable by, individuals with disabilities, including individuals who use wheelchairs, and it shall comply with all Federal, State, and local statutory requirements for disabled passenger accessibility. All vehicles shall meet the applicable license, registration, identification, Public Utility Commission, safety, and insurance standards required by State and Federal law. Certificates of Insurance shall list the vehicles in use on this contract. All vehicles shall not be older than five (5) years, in good mechanical condition, and reliable. Vehicles that do not meet the minimum requirements specified shall be replaced immediately so that service will not be unnecessarily delayed or interrupted. Contractor shall notify Government of its intention to permanently substitute a vehicle at least five (5) business days prior to the vehicle’s replacement and shall provide Government with the vehicle’s registration and insurance information at least three (3) business days prior to the vehicle being put into service. Contractor shall immediately notify Government of the temporary substitution of a vehicle, such as those made necessary by mechanical failure or regular maintenance. Any vehicles substituted shall meet all criteria listed in this paragraph 4 and its subparagraphs.

4.2 All Contractor-provided vehicles shall be equipped with a heating and air conditioning system and a defogger for the windshield. The system shall provide an even temperature throughout the vehicle of not less than sixty-five (65) degrees Fahrenheit and no more than seventy-five (75) degrees Fahrenheit.

4.3 Contractor shall provide all maintenance and repair services required to ensure all vehicles are serviceable, mechanically safe, and meet all applicable Federal and State vehicle safety inspection requirements. With the exception of emergency roadside maintenance, no maintenance and repair will be performed while vehicles are on Government property. Contractor shall have qualified personnel inspect the vehicles used in the performance of this contract to ensure vehicles are mechanically safe. Contractor shall ensure that all vehicles provided for use in this contract are kept in a clean condition, inside and outside, with the interior free of debris, trash, and spillage. Upon request and within two (2) business days, Contractor shall furnish the Government with true and correct copies of any and all maintenance and repair service records.

4.4 Government has the right to periodically inspect Contractor's vehicles, and, if any vehicle is determined to be unsafe or in unsatisfactory condition, to prohibit its use until such unsafe or unsatisfactory conditions have been corrected. In such event, Contractor shall provide replacement vehicles, as necessary, to maintain the schedule.

4.5 Contractor shall furnish each shuttle bus with a cellular telephone with a hands-free device and capability that will permit the driver to communicate with, at a minimum, Base Alameda personnel and local area emergency responders. Contractor will be responsible for the contract, maintenance, and repair of the cellular phones. The Contracting Officer’s Representative (COR) will supply Contractor with any applicable Government phone numbers. Contractor shall supply the shuttle bus telephone’s number to KO and COR. Contractor’s employees shall not make or receive personal calls unless they are on an official break.

4.5.1 California law states that use of a cell phone, without a hands-free device or without using the speaker phone function, is illegal while driving, unless such usage is for an emergency situation to call the police, fire, or medical authorities. Texting while driving is also illegal. Contractor will receive a Contract Discrepancy Report (CDR) upon the first occurrence of a driver’s non-compliance in this regard; should such disregard of this requirement occur a second time, this non compliance may be considered by the contracting officer in determining the employee’s suitability for continued employment under this contract.

4.6 Vehicles shall have no manner of display, on either the interior or the exterior, which indicates that the passengers are military members or civilian employees.

5.

CONTRACTOR EMPLOYEE REQUIREMENTS/KEY PERSONNEL

5.1 All drivers shall be legally entitled to work in the United States of America, properly licensed to operate a passenger shuttle bus vehicle, and able to read, write, and speak in English so as to be understood by passengers and emergency personnel.

5.2 All drivers shall have a minimum of three (3) years experience in driving a 15 passenger shuttle bus, or larger and must meet the required Federal, State, and local drivers licensing requirements for operation of commercial vehicles under this contract. Any such license shall be in the possession of the drivers whenever operating a vehicle under this contract and shall be available for inspection by the KO, or their designated representative, upon request.

5.3 Contractor shall conduct, and document, an employee suitability investigation on each driver assigned to this contract. The investigation shall incorporate, at a minimum, a background check, which shall include a criminal component, and a California State Department of Motor Vehicles (DMV) report containing information for the preceding ten (10) years. This information, along with copies of each driver’s current California State license and current Medical Examiner’s Certificate, shall be provided to COR for review at least three (3) business days prior to any driver performing under this contract. On each contract anniversary date, the Contractor shall provide the COR with an updated investigation and DMV reports on each driver. If drivers’ licenses or certificates renew during a contract year, Contractor shall immediately furnish the COR with copies of the renewals. No driver shall begin work until approved by the COR and transmitted via the KO, the COR has the right to disapprove potential drivers for failure to comply with these Contractor Employee Requirements or for an unacceptable DMV report.

5.4 Contractor shall not employ any person for work on this contract if such employee is identified to Contractor by Contracting Officer as being incompetent, careless, insubordinate, unsuitable or otherwise objectionable or whose continued employment is a potential threat to the health, safety, security, general well being, or operational mission of the Government installation and its population. This identification will not excuse Contractor from performing the contract’s requirements.

5.5 Contractor shall submit to COR a roster of employees under this contract, which shall include each employee's full name and an emergency personal telephone number. This information shall be used only for issuance of Government identification cards and in the event of emergencies.

5.6 All drivers shall wear a company uniform. Drivers’ attire shall be standardized in style and color, be in accordance with company policy, and be easily identified by either a stitched company logo or name badge with the company name and other information listed. Drivers shall display their name in plain view on their uniform. While operating the shuttle bus, drivers shall display their license to operate such a vehicle.

5.7 All drivers shall be trained in, and shall be capable of, assisting disabled passengers in boarding and exiting vehicles used under this contract.

6.

SUPERINTENDENCE BY CONTRACTOR

6.1 Contractor shall provide supervision of employees to assure compliance and satisfactory performance. Contractor shall ensure that his employees perform their duties in a professional, courteous, and safe manner. Contractor, or specified representative, shall be available to meet with Government personnel within two (2) hours of notification. During hours of operation, Contractor or representative shall be available to receive complaints and directions via telephone, e-mail, or fax. All parties shall be legally entitled to work in the United States of America and shall read, write, and speak English.

6.2 The driver shall notify COR immediately of any delays in meeting the schedule requirements due to traffic, accidents, construction, mechanical breakdowns, or shuttle bus driver availability. This notification by the driver shall be followed up within twenty-four (24) hours by an e-mail report to COR from Contractor concerning the incident.

6.3 In a case of equipment malfunctioning, Contractor will make every effort to resolve the problem within fifteen (15) minutes, in order to ensure customer satisfaction. If the problem is systemic, the Contractor will submit a written plan for correction to the COR.

7.

SHUTTLE BUS SCHEDULE

7.1 Contractor shall provide scheduled shuttle bus services, as described in this specification. Contractor is responsible for providing relief drivers, as necessary, to ensure that the schedule is maintained. Government may adjust the schedule and stops, either temporarily or permanently, but within the same awarded timeframe. All adjustments will be made via a modification to the contract, unless the changes are temporary. If temporary, the contractor will receive either verbal or email notification from the Contracting Officer or Contract Specialist.

7.2 Shuttle buses shall not depart the designated stops earlier than the scheduled departure time or later than five (5) minutes after the scheduled departure time. In the event the shuttle bus reaches capacity, the driver shall notify the individuals who cannot ride on the shuttle bus when the next shuttle bus should arrive. Contractor is not obligated to provide extra services for these individuals. Contractor shall not allow passengers to stand while the vehicle is in motion. Contractor shall not allow bicycles, scooters, metal carts, or similar equipment on the vehicle.

7.3 Contractor shall provide scheduled shuttle bus services in accordance with the provided Schedule. All routes begin and end at Coast Guard Island, Alameda, CA. The first shuttle bus run of the day shall begin at 5:20 AM and end at approximately 8:50 AM at Coast Guard Island; and the first afternoon shuttle bus run shall begin at 2:15 PM and end at approximately 6:20 PM at Coast Guard Island, Alameda, CA. Each shuttle bus run is approximately thirty-five (35) minutes. The average number of passengers per run is ten (1); however, the number varies depending on the time of day. See Attachment 5.

7.4 Contractor shall provide mid day shuttle services with the CLIN is exercised/awarded. All routes begin and end at Coast Guard Island, Alameda, CA. The first mid day shuttle bus run shall begin at 9:15 AM and end at approximately 1:45 PM. A modification will be provided to the contractor within ten (10) days of required services and state the period of performance for the requirement. See Attachment 6.

7.5 Contractor shall provide unscheduled shuttle bus services when the CLIN is exercised and awarded. Task Orders will be provided to the contractor at least forty-eight (48) hours in advance of the required services and shall specify the number of trips, location of departure, required departure time, destination, and estimated departure time for return trip.

8.

SHUTTLE BUS STOPS

8.1 COAST GUARD ISLAND STOPS shall be as follows and as indicated on the Schedule:

Stop 1: Bus stop on the corner of Eagle Road and Wakefield

Stop 2: In front o f Bldg 14 on McCulloch Drive Stop 3: Bus stop across from Bldg 22 Hudson Street Stop 4: In front of Bldg 2 on Hudson Street All routes shall begin and end at Stop 2 on Coast Guard Island. Because of activities on Coast Guard Island, these stops are subject to occasional, temporary changes.

8.2 FEDERAL BUILDING STOP: The Federal Building is located at 1301 Clay Street, Oakland, CA. The load and unload location shall be at the turnout on the northwest corner of the intersection of 14th Street and Clay Street, approximately fifty (50) feet before Clay Street. Because of activities in downtown Oakland, this shuttle bus stop is subject to occasional, temporary changes.

8.3 BART STATION STOP: This station is located at 800 Madison Street, Oakland, CA. The load and unload location is in the parking lot located between Oak Street and Fallon Street, and between 8th Street and 9th Street. The shuttle bus shall stop in the lane of the lot closest to Oak Street.

9.

SHUTTLE BUS PASSENGERS

9.1 Authorized shuttle bus passengers, for both “official” use and “mass transit facility” use, are Coast Guard active duty, reserve, auxiliary, and retired members; direct civilian employees; and military dependents when accompanied by a military member. Base Alameda, through the COR, may authorize additional passengers on a case-by-case basis, either on a one-time, a short-term, or an ongoing basis, and will provide written authorization to the passenger. Contractors and their employees are not authorized by law to use the shuttle bus for transportation between the work site and a mass transit facility, but they may use the shuttle for “official” use after they have arrived at their worksite.

9.2 Shuttle bus drivers shall allow only authorized passengers to use the shuttle services. Drivers shall check identification of all passengers when they board and prior to their taking a seat. All passengers must have a valid USCG military, auxiliary, or USCG civilian identification, or other government-issued photo identification PLUS Base Alameda case-by-case authorization. Contractor will receive a CDR upon the first occurrence of a driver’s non-compliance in this regard; should the non-compliance occur a second time, this non-compliance may be considered by the contracting officer in determining the employee’s suitability for continued employment under this contract.

9.3 There shall be no smoking in these vehicles by either the passengers or by Contractors’ employees. The driver shall not eat or drink while the vehicle is in motion. Radios of any sort, or any type of music player, shall not be on while vehicle is operating under this contract. Government passengers will be required to comply with Contractor’s policies concerning eating or drinking, while a passenger in Contractor’s vehicles. Contractor may prohibit these activities at his discretion. Such policies shall be prominently posted in each vehicle. Contractor shall provide assistance for all shuttle bus passengers with disabilities.

10.

SHUTTLE BUS AND PASSENGER SAFETY AND SECURITY

10.1 The safety and security of the shuttle bus driver and shuttle bus passengers is of the highest importance. A potentially dangerous or unsafe situation is a subjective determination, and the shuttle bus driver must exercise his or her best judgment to determine if such a situation exists or is developing.

10.2 If a potentially dangerous or unsafe situation, which requires a law enforcement or security response and/or presence, exists or is developing on the shuttle bus, then the shuttle bus driver shall:

Stop the shuttle bus, if it is not already stopped, and park it in a safe location. If the shuttle bus is already parked, then the shuttle bus shall not depart until the situation is resolved.

Call 911, Local Law Enforcement, Base Security, and/or the Base Security Division Chief to report the situation and exact location of the shuttle. Base phone numbers will be provided by COR.

Direct all passengers to disembark the shuttle, if possible and safe to do so. The shuttle bus driver shall assist disabled passengers in this process.

Move away from the shuttle to a safe location, if possible and safe to do so.

Await the arrival of law enforcement or security personnel.

10.3 When safe to do so, the shuttle bus driver shall notify the COR of the situation for further reporting up the chain of command. Other issues that warrant reporting, but NOT a response from local law enforcement or Base Security, shall be reported directly to the shuttle COR.

11.

CONTRACTOR QUALITY CONTROL

11.1 Contractor shall establish and maintain a complete Quality Control Program that ensures that work performed under this contract meets the requirements of this contract. Contractor performance inspections are independent of those performed by Government. Contractor or Contractor’s representative shall attend the pre-performance meeting. Additional meetings, when required, may be attended by the Contractor or Contractor’s representative via the phone. All attempts, except in emergency situations, will be made to schedule these meetings at least 24 hours in advance.

11.2 Contractor shall provide to KO a Quality Control Plan (QCP) for shuttle bus services under this contract within ten (10) business days following award of this contract. KO shall approve all revisions to the plan once submitted and approved. The QCP shall include a monitoring program by which Contractor shall ensure that the work tasks are being completed properly. Monitoring will occur on at least a weekly basis. The QCP shall also include specific actions that Contractor shall take to improve performance whenever Contractor discovers substandard performance, or when substandard performance is identified by CDRs filed by COR. Contractor shall maintain written records of its monitoring program, which will indicate the date, the specific area monitored, a description of the quality of work observed, and any follow-up actions taken. Upon request by KO or COR, Contractor shall provide copies of these records within two (2) business days for Government review.

12.

GOVERNMENT INSPECTION

12.1 Government will evaluate Contractor's performance under this contract. Contractor, not Government, is responsible for quality control and management actions to meet the terms of the contract. Government performs quality assurance inspections to monitor whether contract standards are achieved. COR will perform the monitoring and inspection of Contractor’s services. COR has authority to point out discrepancies and corrective measures but does not have authority to alter the terms or conditions of the contract without written authority from KO.

12.2 Government surveillance may include, but is not limited to, COR inspections, customer complaints, and verification of Contractor performance. No payment shall be made for services that are not performed in accordance with the contract terms, conditions, and specifications. Government will record all instances of substandard performance, whether through inspections, direct observation, customer complaints, or any other mechanism. All contract discrepancies will be documented by the government and answered by the contractor through a contractor’s discrepancy report (CDR).

13.

REQUIRED REPORTS: Contractor shall provide to the COR a monthly passenger count report, to be delivered within five (5) calendar days of the end of each month. This report shall contain the date of service; the number of passengers picked up at each stop for each run; the number of passengers dropped off at each stop for each run; and the total number of passengers utilizing the shuttle bus service during each run. The report shall also include a daily total number of passengers.

CONTRACT CLAUSES

FAR CLAUSE 52.212-4: Contract Terms and Conditions-Commercial Items (MAY 2015)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual…