combine_synopsis_PIC101.pdf

HSCG23-17-R-PIC101

This is a combined synopsis/solicitation for commercial Contractor Support training services prepared in accordance with the Federal Acquisition Regulation (FAR) Part 12. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

The solicitation number is HSCG23-17-R-PIC101 and is being issued as a Request for Proposals. The associated North American Industrial Classification Systems (NAICS) code for this acquisition is 611430 with a size standard of $11 million. This requirement is being issued on a full and open basis.

The United States Coast Guard intends to award a single firm fixed price Indefinite Delivery Indefinite Quantity (IDIQ) contract with a five year period of performance. The IDIQ will be awarded to provide Contractor instructor, curriculum development, and training sustainment support required to enable USCG to provide the most effective all- risk, all-hazard skills-based team and position NIMS ICS training to meet mandated requirements in accordance with the attached Performance Work Statement. The guaranteed minimum quantity will be one (1) quota over the five year ordering-period.

This procurement will consist of the following Contract Line Items (CLINs):

Year 1 Description: - Training Support Services – The Contractor shall provide all the tools, parts, materials and labor necessary to provide contractor training support services for the USCG Training Center Yorktown IAW the attached PWS.

CLIN: 00001

Description: - Conduct ICS-410 Advanced Incident Commander Course Maximum Quota(s): 5

CLIN: 00002

Description: - Conduct ICS-402 Liaison Officer Course Maximum Quota(s): 3

CLIN: 00003

Description: - Conduct ICS-403 Public Information Officer Course Maximum Quota(s): 3

CLIN: 00004

Description: - Conduct ICS-404 Safety Officer Course Maximum Quota(s): 4

CLIN: 00005

Description: - Conduct ICS-430/440 Operations Chief and Planning Section Chief Course Safety Officer Course Maximum Quota(s): 8

CLIN: 00006

Description: - Conduct ICS-620 Area Command Course

Maximum Quota(s): 4

CLIN: 00007

Description: - Conduct ICS-420 Advanced IMT course Maximum Quota(s): 2

Year 2

CLIN: 10000 (ORDERING PERIOD 1)

Description: - Training Support Services – The Contractor shall provide all the tools, parts, materials and labor necessary to provide contractor training support services for the USCG Training Center Yorktown IAW the attached PWS.

CLIN: 10001

Description: - - Conduct ICS-410 Advanced Incident Commander Course Maximum Quota(s): 5

CLIN: 10002

Description: - Conduct ICS-402 Liaison Officer Course Maximum Quota(s): 3

CLIN: 10003

Description: - Conduct ICS-403 Public Information Officer Course Maximum Quota(s): 3

CLIN: 10004

Description: - Conduct ICS-404 Safety Officer Course Maximum Quota(s): 4

CLIN: 10005

Description: - Conduct ICS-430/440 Operations Chief and Planning Section Chief Course Safety Officer Course Maximum Quota(s): 8

CLIN: 10006

Description: - Conduct ICS-620 Area Command Course Maximum Quota(s): 5

CLIN: 10007

Description: - Conduct ICS-420 Advanced IMT course Maximum Quota(s): 2

Year 3 (ORDERING PERIOD 2)

CLIN: 20000

Description: - Training Support Services – The Contractor shall provide all the tools, parts, materials and labor necessary to provide contractor training support services for the USCG Training Center Yorktown IAW the attached PWS.

CLIN: 20001

Description: - - Conduct ICS-410 Advanced Incident Commander Course Maximum Quota(s): 5

CLIN: 20002

Description: - Conduct ICS-402 Liaison Officer Course Maximum Quota(s): 3

CLIN: 20003

Description: - Conduct ICS-403 Public Information Officer Course Maximum Quota(s): 3

CLIN: 20004

Description: - Conduct ICS-404 Safety Officer Course Maximum Quota(s): 4

CLIN: 20005

Description: - Conduct ICS-430/440 Operations Chief and Planning Section Chief Course Safety Officer Course Maximum Quota(s): 8

CLIN: 20006

Description: - Conduct ICS-620 Area Command Course Maximum Quota(s): 5

CLIN: 20007

Description: - Conduct ICS-420 Advanced IMT course Maximum Quota(s): 2

Year 4 (ORDERING PERIOD 3)

CLIN: 30000

Description: - Training Support Services – The Contractor shall provide all the tools, parts, materials and labor necessary to provide contractor training support services for the USCG Training Center Yorktown IAW the attached PWS.

CLIN: 30001

Description: - - Conduct ICS-410 Advanced Incident Commander Course Maximum Quota(s): 5

CLIN: 30002

Description: - Conduct ICS-402 Liaison Officer Course Maximum Quota(s): 3

CLIN: 30003

Description: - Conduct ICS-403 Public Information Officer Course Maximum Quota(s): 3

CLIN: 30004

Description: - Conduct ICS-404 Safety Officer Course Maximum Quota(s): 4

CLIN: 30005

Description: - Conduct ICS-430/440 Operations Chief and Planning Section Chief Course Safety Officer Course Maximum Quota(s): 8

CLIN: 30006

Description: - Conduct ICS-620 Area Command Course Maximum Quota(s): 5

CLIN: 30007

Description: - Conduct ICS-420 Advanced IMT course Maximum Quota(s): 2

Year 5 (ORDERING PERIOD 4)

CLIN: 40000

Description: - Training Support Services – The Contractor shall provide all the tools, parts, materials and labor necessary to provide contractor training support services for the USCG Training Center Yorktown IAW the attached PWS.

CLIN: 40001

Description: - - Conduct ICS-410 Advanced Incident Commander Course Maximum Quota(s): 5

CLIN: 40002

Description: - Conduct ICS-402 Liaison Officer Course Maximum Quota(s): 3

CLIN: 40003

Description: - Conduct ICS-403 Public Information Officer Course Maximum Quota(s): 3

CLIN: 40004

Description: - Conduct ICS-404 Safety Officer Course Maximum Quota(s): 4

CLIN: 40005

Description: - Conduct ICS-430/440 Operations Chief and Planning Section Chief Course Safety Officer Course Maximum Quota(s): 8

CLIN: 40006

Description: - Conduct ICS-620 Area Command Course Maximum Quota(s): 5

CLIN: 40007

Description: - Conduct ICS-420 Advanced IMT course Maximum Quota(s): 2

CONTRACTOR TRAINING SUPPORT SERVICES

FOR U.S. COAST GUARD NATIONAL INCIDENT MANAGEMENT SYSTEM

INCIDENT COMMAND SYSTEM IMPLEMENTATION

PERFORMANCE WORK STATEMENT

1.0 GENERAL

1.1 SCOPE

The purpose of this Indefinite Delivery Indefinite Quantity (IDIQ) contract is to obtain Contractor-provided instructional support services for the United States Coast Guard (USCG). Examples of tasks shall include conducting classroom instruction of courses.

Task Orders under this contract will be performance based.

1.2 BACKGROUND

The USCG Office of Contingency Preparedness and Exercise Policy (CG-CPE) is responsible for the successful development, implementation, and management of an effective Incident Command System (ICS) in support of the Homeland Security Act of 2002, Homeland Security Presidential Directive 5 (HSPD-5), Presidential Directive 8 (PPD-8), National Incident Management System (NIMS), National Response Framework (NRF), the National Infrastructure Protection Plan (NIPP) and Department of Homeland Security (DHS) Mission of ensuring resilience to disasters by ensuring effective emergency response. In addition, the Department of Homeland Security (DHS) required all federal departments and agencies to adopt and fully implement the National Incident Management System (NIMS). CG-CPE is responsible for fully implementing the core set of concepts, principles, terminology, and technologies covering the ICS; multi-agency coordination systems; unified command, training, identification and management of resources;

qualification and certification; and the collection, tracking and reporting of incident information and incident resources.

To satisfy this mission, USCG Force Readiness Command (FORCECOM) is responsible for implementing the training of all incident management personnel. The successful implementation of the NIMS depends on the participation and integration of all federal, state, local, and community-base organizations that have a role in preventing, preparing for, responding to, or recovering from an incident.

In order to meet these mandated requirements, FORECECOM must provide approximately 12 different ICS training courses for up to 4,000 trainees at various locations throughout the United States, including US Territories, on an annual basis. Contractor instructor, curriculum development, and training sustainment support is required to enable USCG to provide the most effective all- risk, all-hazard skills-based team and position NIMS ICS training to meet mandated requirements.

1.3 CONTRACTOR PERSONNEL

1.3.1 Project Manager. The Contractor shall provide a Project Manager who shall be designated as Key by the Government, in accordance with (IAW) PWS Section 1.4. The Project Manager shall be knowledgeable in NIMS/ICS operating procedures and training requirements IAW PWS 6.9 and 6.10. The Project Manager shall ensure Contractor employees are aware of, understand, and abide by the Coast Guard established rules, regulations, and safety practices, and shall have full authority to act on matters pertaining to performance of service under this contract. The Project Manager shall prepare and revise project plans (see PWS 1.11) and project status reports (see PWS 1.12).

1.3.1.1 The Project Manager shall be the primary point of contact for the Contracting Officer and the designated representatives of the Contracting Officer.

1.3.1.2 The Project Manager and all alternates shall be able to read, write, speak and understand English fluently, and shall be a citizen or legal resident of the United States.

1.3.1.3 The Project Manager shall be available to the Contracting Officer’s Representative (COR) via telephone between the hours of 0830 and 1730 ET Monday through Friday, and shall respond within (4) four hours of notification for discussion and resolution of technical problems.

1.3.2 Qualified Personnel. The Contractor shall provide qualified personnel to perform all requirements and comply with all schedules specified in each task order awarded under the contract. Task orders under this contract shall require instructors who have met the specific qualifications and experience outlined below:

1.3.2.1 General Instructor Qualifications

1.3.2.1.1 Must meet NIMS ICS Instructor Guidelines for Unit Instructors as described in the NIMS Training Plan IAW PWS 6.10.

1.3.2.1.2 Must possess a minimum of five (5) years experience in the specialty required. Experience in other ICS Positions is desirable.

1.3.2.1.3 Successfully completed:

1.3.2.1.3.1 Is-700

1.3.2.1.3.2 Is-800

1.3.2.1.3.3 ICS-100

1.3.2.1.3.4 ICS-200

1.3.2.1.3.5 ICS-300

1.3.2.1.3.6 ICS-400

1.3.2.1.3.7 NIMS or NIIMS Position level courses as appropriate for the course taught (e.g. Incident Commander for the Incident Commander Course, Planning Section Chief for the Planning Section Chief Course, etc.)

1.3.2.1.4 Successfully obtained NIMS or NIIMS certification in at least one of the following positions using guidelines as noted in PWS 6.14, or PWS 6.28 or PWS 6.29:

1.3.2.1.4.1 Type 1 or 2 Incident Commander or

1.3.2.1.4.2 Type 1 or 2 Operations Section Chief, or

1.3.2.1.4.3 Type 1 or 2 Planning Section Chief, or

1.3.2.1.4.4 Type 1 Liaison Officer, or

1.3.2.1.4.5 Type 1 Public Information Officer or

1.3.2.1.4.6 Type 1 Safety Officer.

1.3.2.1.5 Experience using NIMS or NIIMS ICS at a minimum of three (3) Type 1 or 2 incidents or National level exercises. Such exercises or incidents shall have been in preparation for or response to National disasters, oil or hazardous material spills or other large-scale all-risk incidents in at least one of the following positions:

1.3.2.1.5.1 Type 1 or 2 Incident Commander or

1.3.2.1.5.2 Type 1 or 2 Operations Section Chief, or

1.3.2.1.5.3 Type 1 or 2 Planning Section Chief, or

1.3.2.1.5.4 Type 1 Liaison Officer, or

1.3.2.1.5.5 Type 1 Public Information Officer or

1.3.2.1.5.6 Type 1 Safety Officer

1.3.2.1.6 Successfully completed an accredited “Train the Trainer” course or successfully completed 80 hours of curriculum on instructional practices and methodologies from an accredited institution IAW PWS 6.10.

1.3.2.1.7 Must possess a minimum of three years experience as a classroom instructor and conducted over 5 NIMS or NIIMS position specific training courses at the Area Command, or Type 1 or Type 2 level.

1.3.2.1.8 Proficient in using Microsoft Office 2010 applications.

1.3.2.1.9 Must possess additional requirements as noted in below (PWS 1.3.2.2) if instructing the courses listed in that requirement.

1.3.2.2 Course Specific Instructor Qualifications

1.3.2.2.1 ICS-402 Advanced Liaison Officer Course Additional Instructor Qualifications

1.3.2.2.3.1 Successfully obtained certification as a NIMS or NIIMS Type 1 or 2 Incident Commander or Type 1 Liaison Officer using guidelines as noted in PWS 6.14, or PWS 6.28 or PWS 6.29.

1.3.2.2.3.2 Experience using NIMS or NIIMS ICS as a Type 1 or 2 Incident Commander or Type 1 Liaison Officer at a minimum of three (3) Type 1 or 2 incidents or National level exercises. Such exercises or incidents shall have been in preparation for or response to National disasters, oil or hazardous material spills or other large-scale all-risk incidents.

1.3.2.2.2 ICS-403 Advanced Public Information Officer Course Additional Instructor Qualifications

1.3.2.2.4.1 Successfully obtained certification as a NIMS or NIIMS Type 1 or 2 Incident Commander or Type 1 Public Information Officer using guidelines as noted in PWS 6.14, or PWS 6.28 or PWS 6.29.

1.3.2.2.4.2 Experience using NIMS or NIIMS ICS as a Type 1 or 2 Incident Commander or Type 1 Public Information Officer at a minimum of three (3) Type 1 or 2 incidents or National level exercises. Such exercises or incidents shall have been in preparation for or response to National disasters, oil or hazardous material spills or other large-scale all-risk incidents.

1.3.2.2.3 ICS-404 Advanced Safety Officer Course Additional Instructor Qualifications

1.3.2.2.5.1 Successfully obtained certification as a NIMS or NIIMS Type 1 or 2 Incident Commander or Type 1 Safety Officer using guidelines as noted in PWS 6.14, or PWS 6.28 or PWS 6.29.

1.3.2.2.5.2 Experience using NIMS or NIIMS ICS as a Type 1 or 2 Incident Commander or Type 1 Safety Officer at a minimum of three (3) Type 1 or 2 incidents or National level exercises. Such exercises or incidents shall have been in preparation for or response to National disasters, oil or hazardous material spills or other large-scale all-risk incidents.

1.3.2.2.4 ICS-430/440 Advanced Operations and Planning Section Chief Course Instructor Qualifications

1.3.2.2.6.1 Successfully obtained certification as a NIMS or NIIMS Type 1 or 2 Incident Commander or Type 1 or 2 Operations Section Chief or Type 1 or 2 Planning Section Chief using guidelines as noted in PWS 6.14, or PWS 6.28 or PWS 6.29.

1.3.2.2.6.2 Experience using NIMS or NIIMS ICS as a Type 1 or 2 Incident Commander or Type 1 or 2 Operations Section Chief or Type 1 or 2 Planning Section Chief at a minimum of three (3) Type 1 or 2 incidents or National level exercises. Such exercises or incidents shall have been in preparation for or response to National disasters, oil or hazardous material spills or other large-scale all-risk incidents.

1.3.2.2.5 ICS-620 Area Command Course Additional Instructor Qualifications

1.3.2.2.8.1 Successfully obtained certification as a NIMS or NIIMS Area Commander using guidelines as noted in PWS 6.14.

1.3.2.2.8.2 Experience using NIMS or NIIMS ICS as an Area Commander at a minimum of three (3) Type 1 or 2 incidents or National level exercises. Such exercises or incidents shall have been in preparation for or response to National disasters, oil or hazardous material spills or other large-scale all-risk incidents.

1.3.2.2.6 Lead Instructor Qualifications for ICS-410 Advanced Incident Commander and ICS- 620 Area Command Courses

1.3.2.2.6.1 Must meet NIMS ICS Instructor Guidelines for Lead Instructors.

1.3.2.2.6.2 Experience using NIMS or NIIMS ICS at the Area Command level at a minimum of three (3) Type 1 or 2 incidents or National level exercises. Such exercises or incidents should have been in preparation for or response to National disasters, oil or hazardous material spills or other large-scale all-risk incidents.

1.3.2.2.6.3 Successfully conducted over 20 Position Specific ICS training courses at the NIMS or NIIMS Type 1 and Area Command level in the role as the lead instructor.

1.3.2.2.11 Lead Instructor Qualifications for all other Courses

1.3.2.2.11.1 Must meet NIMS ICS Instructor Guidelines for Lead Instructors as described in PWS 6.10.

1.3.2.2.11.2 Successfully obtained certification as a NIMS or NIIMS Type 1 Incident Commander using guidelines as noted in PWS 6.14, or PWS 6.28 or PWS 6.29.

1.3.2.2.11.3 Experience using NIMS or NIIMS ICS at the Type 1 Incident Commander level at a minimum of three Type 1 or 2 incidents or National level exercises. Such exercises or incidents should have been in preparation for or response to National disasters, oil or hazardous material spills or other large-scale all-risk incidents.

1.3.2.2.11.4 Successfully conducted over 20 ICS training courses at the NIMS or NIIMS Type 1 level in the role as the lead instructor.

1.3.2.2.12 Exercise Leader Qualifications Personnel who are assigned to design and conduct course exercises shall be instructor qualified as per PWS 1.3.2.1 and have served as a member (Command and General Staff) on a Type 1 response team as described in the NIIMS Training and qualifications system, NIIMS Wildland Fire Qualification Subsystem Guide (PMS 310-1).

1.3.2.2.12.1 Shall have experience designing and controlling at least five (5) Type 1 large-scale all-risk exercises that test operational response readiness.

1.3.2.2.12.2 Shall have experience delivering ICS Command and General Staff Management Type 1 or 2 Level Courses (Incident Commander, Logistics, Operations, Planning, and/or Finance/Admin).

1.3.2.2.13 Exercise Staff Qualifications Personnel who are assigned to conduct course exercise simulations shall have completed I-420 and served as a member (Command and General Staff) on a Type 1 or 2 response team as described in PWS 6.14.

1.3.2.2.13.1 Shall have experience controlling at least five (5) large-scale Type 1 or 2 all-risk exercises that test operational response readiness.

1.3.2.2.13.2 Shall have experience delivering Type 2 ICS Command and General Staff Management Level Courses (Incident Commander, Logistics, Operations, Planning, and/or Finance/Admin).

1.3.2.2.13.3 Shall have experience delivering exercises using the Homeland Security Exercise and Evaluation Program (HSEEP) guidelines.

1.3.3 Employee Identification Contractor employees visiting Government facilities shall be required to provide two (2) forms of photo identification. Contractor employees shall obtain a visitor’s badge prior to entry at the locations described by the task order. Contractor employees shall comply with escort rules and requirements at all times, identify themselves as Contractors when their status is not readily apparent, and display a visitor’s badge above the waist in plain view at all times. If the facility does not issue a visitors badge, the Contractor employees shall wear an identification badge that identifies at a minimum: the name of the company, their name, their photograph, and their position (e.g. trainer, project manager, etc.).

1.3.4 Employee Conduct The Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, flag officer courtesy, “off limits” areas, wearing of parts of military uniforms, and possession of firearms) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional business attire at all times and that their conduct shall not reflect discredit on the United States, the Department of Homeland Security or the U.S. Coast Guard.

1.3.5 Removing Employees for Misconduct or Security Reasons The Contracting Officer may, at his/her sole discretion, direct the Contractor to remove any Contractor employee from U.S. Coast Guard facilities for misconduct or security reasons. Such removal does not relieve the Contractor of the responsibility to provide sufficient qualified personnel for adequate and timely service. The Government will provide the Contractor with an immediate written rationale for removal of the employee through the U.S. Coast Guard Contracting Officer.

1.4 KEY PERSONNEL

The Project Manager shall be designated as “KEY.” Before changing an individual identified as “KEY”, the Contractor shall notify the Contracting Officer no less than fifteen (15) business days in advance and shall submit justification (including the name and qualifications of the proposed substitution). The proposed substitution shall possess qualifications equal to or superior to those of the key person being replaced. The Contractor shall not substitute “KEY” personnel without written consent of the Contracting Officer.

1.5 SECURITY

All support positions under this contract are classified as non-critical. However, Contractor personnel will have access to privacy information and shall maintain the privacy and integrity of all such data in accordance with the Privacy Act (5 USC 522a) and all applicable U.S. Coast Guard and Department of Homeland Security rules and regulations.

1.6 PERIOD OF PERFORMANCE

The period of performance for this contract is five (5) years from the date of award.

1.7 PLACE OF PERFORMANCE

1.7.1 The place of performance under this contract for instructional services shall be specified in each task order awarded under the contract. These locations include the continental United States, Alaska, Hawaii, Puerto Rico, and Guam.

1.7.2 Contractor Services for the development or revision of courses will take place at the Contractor’s facility.

1.8 HOURS OF OPERATION

The instructors are expected to be onsite at the training facility from 0730 each day until 1700 each day.

Classroom training hours are 0800 to 1130 and 1230-1630 with a one hour break for lunch.

1.9 TRAVEL

Contractor travel shall be required in support of this contract. All travel required by the Government will be reimbursed at cost to the Contractor in accordance with FAR 31.205-46. The Contractor shall be responsible for obtaining COR approval prior to travel, via electronic mail, for all reimbursable travel in advance for each task order.

1.10 KICK-OFF MEETING

The Contractor shall attend a Kick-Off Meeting with the Contracting Officer, the COR and other designated representatives at the Government’s facility within seven (7) business days after award of the contract. The purpose of this meeting is review project timelines, milestones and contract objectives.

1.11 PROJECT PLAN

The Contractor shall provide a draft Project Plan in conjunction with their proposal for evaluation purposes.

The Contractor shall provide a final Project Plan to the Contracting Officer and COR not later than five (5) business days after the Kick-Off Meeting.

1.12 STATUS REPORTS

The Contractor shall submit a status report to the COR via electronic mail within ten (10) business days after completion of each course session. This report shall include a summary of all Contractor work performed, any travel conducted and any Contractor concerns or recommendations for the previous course session.

1.12.1 The status report shall include a course completion report IAW PWS Section 5.3.4 that includes, at a minimum, a student roster, student critiques, and instructor comments/observations.

1.13 STATUS MEETINGS

The Project Manager may be required to meet with the COR periodically to evaluate Contractor performance and deliverables. A mutual effort will be made to resolve all problems identified during these meetings.

Specific meeting requirements will be provided in each task order.

1.14 GENERAL REPORT REQUIREMENTS

All reports generated under this task order shall be delivered to the Coast Guard in electronic format with read/write capability and compatible with Microsoft Office 2007 applications.

1.15 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

In accordance with the Service Contract Act (FAR 37.1) the government is meeting its obligation to exercise management and oversight for the Contractor by providing the appropriate standards and metrics that are necessary to fulfill the requirements listed in this document. The PRS is located in section 8.0 of the PWS.

2.0 GOVERNMENT DEFINITIONS

Additional government-specific definitions will be defined in each task order under this contract.

2.1 COR : Contracting Officer’s Representative

2.2 DHS: Department of Homeland Security

2.3 HSPD: Homeland Security Presidential Directive

2.4 HSEEP: Homeland Security Exercise and Evaluation Program

2.5 IDIQ: Indefinite Delivery Indefinite Quantity

2.6 ICS: Incident Command System

2.7 NRF: National Response Framework

2.8 NIIMS: National Interagency Incident Management System

2.9 NIMS: National Incident Management System

2.10 PPD: Presidential Policy Directive

2.11 PWS: Performance Work Statement

2.12 TRACEN: Training Center

2.13 TPO: Terminal Performance Objective

2.14 USCG: United States Coast Guard

3.0 GOVERNMENT FURNISHED RESOURCES

3.1 The Government shall provide the facilities for the training courses.

3.2 The Government shall provide CD’s containing all current course curriculum and exercises.

3.3 The Government shall provide the current Coast Guard ICS Incident Management Handbook (COMDTPUB P3120.17 (series)) and CG Position Specific Job Aids (e.g CG Incident Commander Job Aid) in accordance with the needs clearly stated by the Contractor.The Government shall provide three (3) Coast Guard facilitators to assist the Contractor with the following courses included below:

3.4.1 ICS-410 Advanced Incident Commander course (PWS 5.1.1),

3.4.2 ICS-402 Advanced Liaison Officer Course (PWS 5.1.2)

3.4.3 ICS-403 Public Information Officer Course (PWS 5.1.3)

3.4.4 ICS-404 Safety Officer Course (PWS 5.1.4)

3.4.5 ICS-430/440 Advanced Operations and Planning Section Chief course (PWS 5.1.5)

3.4.6 ICS-620 Area Command course (PWS 5.1.6)

3.5 The Coast Guard shall provide four (4) Coast Guard facilitators and four (4) exercise simulation staff to assist the Contractor for the ICS-420 Advanced Incident Management Team course (PWS 5.1.7).

3.6 The Government shall provide the Contractor a Course Critique form (PWS 5.2).

4.0 CONTRACTOR FURNISHED RESOURCES

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract except for the Government Furnished Resources listed in PWS 3.0. The Contractor shall provide basic training materials and supplies including:

Stand alone computer(s), LCD projector(s), LCD screen(s), printer(s), cloth Resource Status Card Sorters (NFES 001352), blank T-cards (ICS-219 series), ICS color coded vests for ICS positions, name tag tents/cards, table top easels, blank paper, pens, permanent markers, dry erase markers, wet erase markers, post it notes, post it flags, paper clips, poster tape, completion certificates, and other training materials as appropriate for the course being taught. Computer(s) and other electronics shall not be connected to the USCG Information Network.

The Contractor shall provide all students and Coast Guard Facilitator(s) a student notebook, and a student CD that includes ICS Job Aids and ICS forms. The Contractor shall provide all Coast Guard Facilitator(s) an instructor notebook.

5.0 REQUIREMENTS

5.1 CONDUCT TRAINING

The Contractor shall conduct training courses and is responsible for all outcomes derived from the training of these courses. Any government participation in this training shall in no way alleviate the Contractor’s responsibility to achieve the stated goals per course. Training courses may be held concurrently.

5.1.1 ICS-410 Advanced Incident Commander (Adv IC) Course The Contractor shall conduct training for the four (4) day ICS-410 Advanced Incident Commander course. At a minimum, the Contractor shall provide (1) one lead instructor, (1) one unit instructor, and (1) one exercise leader on-site dedicated to this course. During this (4) four-day training course, the Contractor shall present the concepts, principles, and protocols of the Type 1/Type 2 Incident Commander including team administration; communication, information and intelligence processing, agency administrator and IC responsibilities, transfer of command, and demobilization. The course shall meet the training requirements of the Type 1/Type 2 Incident Commander. The Contractor will provide exercises and case studies to assist the student in acquiring the knowledge to learn these skills. Course has a maximum capacity of 30 students. The ICS-410 course Terminal Performance Objectives (TPOs) are:

5.1.1.1 Describe the major accomplishments required of the incident commander when supporting all hazards incidents or events.

5.1.1.2 Employ Incident Command System tools available to the Incident Commander.

5.1.1.3 Brief the Scenario

5.1.1.4 Determine actions needed to be an effective crisis leader

5.1.1.5 Demonstrate how to effectively transition a response organization from a reactive to a proactively managed phase

5.1.1.6 Indentify at least four activities command needs to consider during the initial Unified Command (UC) Meeting

5.1.1.7 Create six products developed and/or updated in the Unified Command objectives meeting

5.1.1.8 Conduct a Command and General Staff (C&G) Meeting

5.1.1.9 Coordinate with stakeholders involved in an incident

5.1.1.10 Coordinate with other agency executives

5.1.1.11 Develop a communications strategy for disseminating incident information

5.1.1.12 Identify how the incident commander supports the planning process

5.1.1.13 Describe how to transition into different phases of the response and prepare to demobilize resources

5.1.1.14 Exercise the ICS using concepts, techniques, and processes used by command to set the direction for a given incident

5.1.2 ICS-402 Liaison Officer (LOFR) Course. The Contractor shall conduct training for the four (4) day ICS-402 Liaison Officer course. At a minimum, the Contractor shall provide one (1) lead instructor, one

(1) unit instructor, and one (1) exercise leader on-site dedicated to this course. During this course, the Contractor shall present the concepts, principles, and protocols of the Liaison Officer with exercises intended to familiarize the student with the mechanics of liaison activities in support of a Type 1 or 2 incident. The course shall meet the training requirements of the Type 1/Type 2 Liaison Officer. Course has a maximum capacity of 30 students. The ICS-402 course TPOs are:

5.1.2.1 Describe major tasks of the position

5.1.2.2 Demonstrate readiness for operational tasking

5.1.2.3 Assess the incident as the liaison officer

5.1.2.4 Gather guidance from the incident commander

5.1.2.5 Maintain documentation

5.1.2.6 Activate liaison functions

5.1.2.7 Understand the function of an Agency Representative (AREP)

5.1.2.8 Understand the roles and responsibilities of the Liaison Officer regarding stakeholders, and evaluate Liaison Officer success

5.1.2.9 Identify types of communication and work location needs for a given incident

5.1.2.10 Describe the process and relevant parties involved in incident information flow, including the role of Assistant Liaison Officers Develop a stakeholder outreach plan

5.1.2.11 Know how the Liaison Officer fits into the planning process

5.1.2.12 Describe how to determine the proper steps to follow in the event of a special situation

5.1.2.13 Participate in the demobilization plan process

5.1.2.14 Exercise the position using ICS using concepts, techniques, and processes for a given incident

5.1.3 ICS-403 Public Information Officer (PIO) Course. The Contractor shall conduct training for the four (4) day ICS-403 Public Information Officer course. At a minimum, the Contractor shall provide one (1) lead instructor, one (1) unit instructor, and one (1) exercise leader on-site dedicated to this course. During this course, the Contractor shall present the concepts, principles, and protocols of the Public Information Officer with exercises intended to familiarize the student with the mechanics of public information activities in support of a Type 1 or 2 incident. The course shall meet the training requirements of the Type 1/Type 2 Public Information Officer. Course has a maximum capacity of 30 students. The ICS-403 course TPOs are:

5.1.3.1 Describe major tasks of the position

5.1.3.2 Demonstrate readiness for operational tasking

5.1.3.3 Assess the incident as the public information officer

5.1.3.4 Gather guidance from the incident commander

5.1.3.5 Activate public information functions

5.1.3.6 Maintain documentation

5.1.3.7 Identify course objectives and position-specific resource materials for the position of Public Information Officer

5.1.3.8 Understand the role and responsibilities of the Public Information Officer as a member of the command staff

5.1.3.9 Understand the function of an Joint Information Center

5.1.3.10 Understand the roles and responsibilities of the Public Information Officer regarding stakeholders, and evaluate Public Information Officer success

5.1.3.11 Identify types of communication and work location needs for a given incident

5.1.3.12 Describe the process and relevant parties involved in incident information flow, including the role of Assistant Public Information Officers

5.1.3.13 Know how the Public Information Officer fits into the planning process

5.1.3.14 Describe how to determine the proper steps to follow in the event of a special situation

5.1.3.15 Participate in the demobilization plan process

5.1.3.16 Exercise the position using ICS using concepts, techniques, and processes for a given incident

5.1.4 ICS-404 Safety Officer (SOFR) Course. The Contractor shall conduct training for the five (5) day ICS-404 Safety Officer course. At a minimum, the Contractor shall provide one (1) lead instructor, one (1) unit instructor, and one (1) exercise leader on-site dedicated to this course. During this (course, the Contractor shall present the concepts, principles, and protocols of the Safety Officer with exercises intended to familiarize the student with the mechanics of safety activities in support of a Type 1 or 2 incident. The course shall meet the training requirements of the Type 1/Type 2 Safety Officer. Course has a maximum capacity of 30 students. The ICS-404 course TPOs are:

5.1.4.1 Maintain safety documentation

5.1.4.2 Describe major tasks of the position

5.1.4.3 Demonstrate readiness for operational tasking

5.1.4.4 Assess the incident as the safety officer (SOFR)

5.1.4.5 Gather guidance from the incident commander

5.1.4.6 Activate safety functions

5.1.4.7 Initiate the site safety plan

5.1.4.8 Brief personnel on the site safety plan

5.1.4.9 Conduct an operational hazard risk analysis

5.1.4.10 Mitigate safety and occupational health hazards in coordination with the operations section

5.1.4.11 Mitigate safety and nonoperational hazards in coordination with the incident management team

(IMT)

5.1.4.12 Provide required components of the incident action plan (IAP)

5.1.4.13 Provide safety status briefs

5.1.4.14 Investigate accidents/illnesses that occur during the incident

5.1.4.15 Participate in the demobilization plan process

5.1.4.16 Exercise the position using ICS using concepts, techniques, and processes for a given incident

5.1.5 ICS-430/440 Advanced Operations and Planning Section Chief (OSC/PSC) Course. The Contractor shall conduct training for the five (5) day ICS-430/440 Advanced Operations and Planning Section Chief Course. At a minimum, the Contractor shall provide one (1) lead instructor, one (1) unit instructor, and one (1) exercise leader on-site dedicated to this course. During this course, the Contractor shall present the concepts, principles, and protocols of the Operations Section Chief and Planning Section Chief with exercises intended to familiarize the student with the management and safety considerations of all operations directly applicable to the primary missions and the planning section duties of information gathering, strategies, meetings and briefings, incident action plan, interactions, forms, documents, supplies and demobilization. The course shall meet the training requirements of the Type 1/Type 2 Operations Section Chief and Type 1/Type 2 Planning Section Chief. Course has a maximum capacity of 30 students.

The ICS-430/440 course TPOs are:

5.1.5.1 Describe major tasks of the position

5.1.5.2 Demonstrate readiness for operational tasking

5.1.5.3 Develop procedures to manage section personnel

5.1.5.4 Develop a course of action to manage onscene operations

5.1.5.5 Develop procedures to manage incident information processes

5.1.5.6 Facilitate an ICS Meeting

5.1.5.7 Present tactical or situational incident information

5.1.5.8 Draft incident objectives

5.1.5.9 Conduct a command and general staff meeting

5.1.5.10 Develop products needed to conduct a tactics meeting

5.1.5.11 Conduct a tactics meeting

5.1.5.12 Conduct a planning meeting

5.1.5.13 Develop key components of an incident action plan

5.1.5.14 Conduct an operations briefing

5.1.5.15 Coordinate development of a demobilization plan

5.1.6 ICS-620 Area Command (AC) Course. The Contractor shall conduct training for the three (3) day ICS-620 Area Command course. The Contractor shall provide a three (3) day, seven (7) hour per day training course to no more than thirty (30) incident management personnel, who will be selected by the USCG. At a minimum, the Contractor shall provide one (1) lead instructor, one (1) unit instructor, one (1) exercise leader, and one (1) administrative/technical staff on-site dedicated to this course. During this course, the Contractor shall present the concepts, principles, and protocols of the Area Command duties and exercises intended to familiarize the student with the mechanics of Area Command in the response to multiple incidents and events at a national or regional level. This includes the organization, facilities, communications required and demobilization process under Area Command organization. It also covers the organizational relationships between Joint Field Office/Area Command and incidents, and between a Joint Field Office/Area Command and jurisdictional authorities. Course has a maximum capacity of 30 students. The ICS-620 course TPOs are:

5.1.6.1 Establish an Area Command organization

5.1.6.2 State the various phases of the area command operating cycle

5.1.6.3 Describe the purpose and intent of area command tools

5.1.6.4 State the functional roles and responsibilities of area command organization positions Support incidents

5.1.6.5 Support area command process in meetings and briefings

5.1.6.6 State area command team evaluation criteriaand appropriate corrective actions

5.1.6.7 Understand transitions and demobilization

5.1.6.8 Demonstrate the ability to manage an area command organization throughout the area command operating cycle

5.1.7 ICS-420 Advanced Incident Management Team (Adv IMT) Course. The Contractor shall conduct training for the four (4) day ICS-420 Advanced Incident Management Team course. The Contractor shall provide a four (4) day, seven (7) hour per day training course. At a minimum, the Contractor shall provide one (1) lead instructor, one (1) unit instructor, one (1) exercise leader, and one (1) administrative/technical staff on-site dedicated to this course. Recommend optimal Contractor personnel staffing of eight (8) on-site dedicated exercise staff one half-day before and during the two-day exercise simulation portion of the course. ICS-420 Advanced Incident Management Team is a team course designed to prepare the student to function effectively in the position of a Type 1/Type 2 Incident Commander, command or general staff with the application of previously acquired knowledge and skills. Students will participate in two types of groups (teams and similar position) during exercises. These exercises include a simulation of the mobilization, management, and demobilization phases of a rapidly accelerating Type 2 incident that has potential to become a Type 1 incident. The course will culminate in a two (2) day exercise simulation that will require the students to work through two full planning cycles and develop Incident Action Plan(s). This training day should be a blend of training, coaching and hands-on exercises in team building and Human Resource Management to ensure that students leave with the necessary skills to establish and implement incident response policy. Course has a maximum capacity of 38 students. The ICS- 420 course TPOs are:

5.1.7.1 Describe key components of effective decision making and the factors that affect them

5.1.7.2 Demonstrate an understanding of ICS position functional relationships

5.1.7.3 Describe the principles and behaviors of a successful IMT

5.1.7.4 Describe key components of effective decision making and the factors that affect them

5.1.7.5 Develop IMT Operating Procedures

5.1.7.6 Describe essential elements of transitions that an incident or event management team is likely to encounter

5.1.7.7 Demonstrate the ability to execute their assigned functional responsibilities to the satisfaction of their team leader and an exercise evaluator

5.2 COURSE COMPLETION AND CRITIQUES

5.2.1 Contractor will complete a non-completion record for each student who does not complete the course.

5.2.2 Any student missing more than 20% of a class will fail the course and not receive a graduation certificate. The contract instructor should contact the COR immediately to discuss the student(s) situation.

The Government retains the right to make the final decision on whether or not a student will be allowed to stay for the remainder of the course.

5.2.3 Contractor Instructors will be evaluated by student critiques. Contractor shall ensure that a student roster is completed and submitted to the appropriate POC and that student critiques are completed.

5.2.4 The Contractor shall submit to the COR a course completion report as part of the status report (PWS 1.12) within fifteen (15) days after the end of each class convening. The report shall include, as a minimum, a student roster, student critiques, and instructor comments/observations.

5.2.4.1 The Contractor shall provide a short course evaluation questionnaire to the students at the end of the course. Questionnaire shall be provided to the COR prior to the course for review and approval. All completed questionnaires shall be provided to the COR after the course conclusion as part of the course completion report.

5.2.4.2 Based on feedback received from student critiques, the Contractor shall submit to the COR recommendations for changes to the curriculum for upcoming training sessions. Upon agreement between the Contractor and the Government, the Contractor shall implement the changes to the curriculum and provide an updated version to the Government not later than thirty (30) days prior to the upcoming training session.

5.2.5 The Contractor shall conduct an investigation into all accidents occurring on government property involving contract employees and report the findings in writing of such an investigation to the COR within three (3) calendar days after the occurrence. When required, the Contractor shall provide input for reporting accidents involving Coast Guard students.

5.2.6 The Contractor shall establish, maintain and monitor the quality control of the services provided here under via a detailed Quality Control Plan (QCP) clearly stating his/her procedures for ensuring quality. As part of the plan, the Contractor shall establish and maintain an instructor evaluation system. Records of all instructor evaluations for contract employees shall be kept current, complete and available to the Contracting Officer or COR upon request during the performance of this task order.

6.0 REFERENCES

6.1 COMDTINST M1500.10C, Performance, Training and Education Manual, May 2009

6.2 COMDTINST 4150.2, Key Decision Points

6.3 COMDTINST M3120.24 Contingency Preparedness Planning Manual Volume 4: Incident Management and Crisis Response, June 2016

6.4 COMDTPUB P3120.17B, U.S. Coast Guard Incident Management Handbook, May 2014

6.5 Homeland Security Act of 2002

6.6 Homeland Security Exercise and Evaluation Program Guidelines, Feb 2007

6.7 Homeland Security Presidential Directive Five (HSPD-5), Feb 2003

6.8 National Response Framework (NRF), Jan 2008

6.9 National Incident Management System (NIMS), Dec 2008

6.10 National Incident Management System (NIMS): Training Program, September 2011

6.11 National Infrastructure Protection Plan (NIPP)

6.12 NWCG National Fire Equipment System Catalog Part 2: Publications (PMS 449-2)

6.13 NIIMS Training and Qualifications System

6.14 NIIMS Wildland Fire Qualification Subsystem Guide (PMS 310-1)

6.15 Presidential Policy Directive Eight (PPD-8), Mar 2011

6.16 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 1, Introduction, Oct 2009

6.17 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 2, Analysis, July 2011

6.18 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 3, Evaluation, December 2015

6.19 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 4, Job Aids, May 2009

6.20 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 5, Resident Instruction, September 2012

6.21 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 6, Curriculum Outline, April 2015

6.22 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 7 Advanced Distributed Learning, Sep 2011

6.23 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 8, Non- Instructional Interventions, Sep 2009

6.24 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 9, Performance Qualification Guide, Sep 2008

6.25 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 10, Testing, April 2015

6.26 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 1, Structured On the Job Training, March 2015

6.27 Standard Operating Procedures (SOP) for The Coast Guard’s Training System Volume 13, Professional Development, May 2009

6.28 US Coast Guard All-Hazard National Incident Management System (NIMS) Incident Command System (ICS) Performance Qualification Standard (PQS) Guide, November 2014

6.29 National Incident Management System (NIMS) Incident Command System (ICS) Incident Management Team Position Task Books, March 2007

6.30 U.S. Coast Guard ICS Position Job Aids, Various positions and dates, found at http://homeport.uscg.mil/ics/

7.0 DELIVERABLES

The Contractor shall consider items in BOLD as having mandatory due dates. Items noted as “COR Checkpoints” are deliverables or events that must be reviewed and approved by the COR prior to proceeding to next deliverable or event in this PWS.

ITEM PWS DELIVERABLE / EVENT DUE BY

1 1.10 Kick-Off Meeting

NLT seven (7) business days after award of contract

2 1.11 Final Project Plan NLT five (5) business days after Kick- Off Meeting

3 1.12 Status Reports Within 10 business days of each course completion

4 1.13 Status Meetings As-needed basis

5 5.1 Development of Training Courses As-needed basis

6 5.1 Curriculum Revisions and Updates As-needed basis http://homeport.uscg.mil/ics/

7 5.2 Conduct Training Per the course schedule provided in each task order.

Note: PWS 8.0 begins on the next page.

8.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

The PRS table below reflects the deliverables considered by the Coast Guard to be important for the successful performance of this task order. This includes the expected standards of performance. The PRS is not an exclusive remedy and inclusion of the PRS does not preclude the Government from using any other remedy available by law or contract terms, including incentives/reductions in payment in accordance with any clause for inspection of services.

CONTRACTOR TRAINING S UPPORT S ERVICES FOR THE

U.S. COAST GUARD OFFICE OF LEADERS HIP AND PROFESS IONAL DEVELOPMENT

Objectives Required Service Performance Standard Incentives/Reductions

1. Quality Instruction and Classroom Management

Quality instructor performance capable of ascertaining the level of the class’s knowledge and teaching at the appropriate level.

Capable of controlling the discipline of the class (e.g., not allowing disruptive side conversations to occur during the instructor’s presentation of the course material) (PWS 5.0)

Contractor personnel shall demonstrate a high level of professional management in performing training activities and facilitating classroom environments at all times (PWS 5.0)

Including:

Adherence to a zero tolerance policy of inappropriate language is in effect at all times. (no vulgar, sexist, racist or other language that shows disrespect for the students)

Manage a safe, comfortable training environment; sufficient materials available; disruptive student behavior effectively resolved.

Accomplish a rating of satisfactory or above on 80% of the course critiques following each course convening.

If determined to be unacceptable to the COR and cannot be resolved to the satisfaction of the Government, results will be reflected in the Contractor’s past performance evaluation.

Past Performance Evaluation Document

CONTRACT DATA S HEET

SECTION A: TO BE COMPLETED BY CONTRACTOR

CONTRACTOR NAME____________________________________________________

(Complete one Contract Data Sheet per reference.)

Contract Number: Prime or Subcontractor:

Dollar Amount: Date Completed:

Contract Type: Fixed Price___ Cost Reimbursement ___ Other (Specify) ______

Item/Service Description:

Contract Quantity/Period of Perfo rmance:

Customer Activ ity:

Customer POC (Person who can verify data):

Address:

Phone:

FAX:

E-Mail:

SECTION B: TO BE COMPLETED BY GOVERNMENT

PERFORMANCE INFORMATION

YES NO

1 Were all supplies/services delivered within the orig inal contract schedule?

2 Did all delivered supplies/services comply with the contract specifications/ statement of work?

3 Did any of the delivered supplies/services require rep lacement, modification or…