Additional Questions and Answers.pdf

Additional Solicitation Questions and Answers

HSCG23-10-R-DBT000

15. Q: For the Aviation C4ISR (Command, Control, Communications, Computers, Intelligence, Surveillance, & Reconnaissance) Instructor position the RFP indicates that candidates “Must possess a Bachelor’s degree with 24 semester hours in education related studies.” The second bullet states that they must also “possess a combination of education and experience consisting of: Courses equivalent to an Associate’s degree.” Is the intent of the Government to require a Bachelor's degree or an Associate’s Degree for this position?

A: Please see Amendment 000003 to the solicitation.

54. Q: PWS Section Number: CLIN 00001 Paragraphs 5.5 and 5.6, page 19 of 20 PWS Section Title: Instructional Systems Development (ISD) Services Complete Question Description: Paragraphs 5.5 and 5.6 are related to ISD services and state the same requirements. Could the USCG clarify the intent?

A: Please see Amendment 000003 to the solicitation.

57. PWS Section Number: Attachment IV and CLIN 00002 paragraph 1.3.2.1.2 (page 3 of 10) PWS Section Title: Advanced Distributed Learning (ADL) Specialist Complete Question Description: Attachment IV identifies the labor category “E-learning Specialist.” Is this labor category the same as the “ADL Specialist” described in paragraph 1.3.2.1.2?

A: Yes, please see Amendment 000002 and Attachment IV-A.

101. RFP Attachment I, 1.3.2.1 and Attachment II describe the qualification requirements for the Program Manager position which appears restrictive as minimum requirements with respect to selecting an individual with the best ability to actually manage the program. Will the Government clarify that the Program Manager qualifications are objectives as opposed to mandatory requirements?

A: Please see Amendment 000003 to the solicitation.

102. In Attachment I, paragraph 1.3.2.1, we see that there is an “Equivalent educational credentials and professional experience” alternative to the “Certified Master Training Specialist and Curriculum Development Expert” requirement for the Program Manager, but not for the Site Team Leads in 1.3.2.2. Can “Equivalent educational credentials and professional experience” be added as an alternative for the Site Team Lead position as well?

A: Yes, please see Amendment 000003 to the solicitation.

150. Q: What percentage of the new development are e-games, modeling and simulation?

A: Approximately 30% of all new developments will be e-games, modeling and simulation.

151. Q: Does the USCG anticipate any Level 1, Level 2, or Level 3 development?

A: The majority of development will be Level 2 and Level 3.

152. Q: What’s the percentage of new development vs. revisions to existing materials?

A: New developments versus revisions to existing materials will be approximately 50/50.

153. Q: Testing of competencies – are these certification tests or student self assessments during the course? Or both?

A: Both certification tests and student self assessments will occur during courses.

154. Q: Does the USCG require Pre-tests?

A: Pre-tests are only a requirement for those courses on the approved Mandated Training list.

155. Q: Will some courses be delivered through web conferencing? If so, what web conferencing tool does the USCG use?

A: Not at this time. Office Communicator is the current application however not all functionality is available at this time.

156. Q: Does the USCG use video conferencing for training, meetings or both?

A: The USCG uses both video conferencing and meetings for training.

157. Q: What tool does the USCG use to develop Electronic Performance Support System

(EPSS)?

A: The USCG currently uses Robohelp to develop Electronic Performance Support System

(EPSS).

158. Q: Does the USCG anticipate developing any Electronic Interactive Technical Manuals (IETMs)?

A: Yes, the USCG anticipates developing Electronic Interactive Technical Manuals (IETMs), however, a specific number cannot be identified at this time.

159. Q: What percentage of the work involves video production?

A: Approximately 5% of work involves video production.

160. Q: Does USCG currently use a Learning Content Management System (LCMS)? If so what is the name?

A: No, the USCG does not currently use a Learning Content Management System (LCMS) at this time.

161. Q: Does the USCG currently use a Learning Management System? If so what is the name?

A: Yes, the USCG uses Inquisiq - r3.

162. Q: Does the USCS currently employee the use of mobile learning?

A: The USCG does not currently use mobile learning.

163. Q: What percentage of the USCG network computers currently access ADL via nonstandard computer (dial up modem or other that high speed connection)?

A: All of the USCG computers access ADL via the USCG computer network.

164. Q: What is the current version of SCORM used by USCG?

A: The USCG uses SCORM version 2004.

165. Q: Does USCG currently have their own satellite?

A: The USCG does not currently own a satellite for training purposes.

170. Q: Reference: PWS CLIN I, 1.3.2.6.3, page 6 Title: Aviation C4ISR Complete Question Description:

The PWS states the requirement for a Bachelors degree with 24 semester hours in education. The next paragraph states “Must possess a combination of education and experience consisting of an Associate’s degree and 5 yrs experience.

Which is the correct requirement? Or, can one requirement be substituted for the other?

A: Please see Amendment 000003 to the solicitation.

171. Reference: PWS CLIN I, 1.3.2.6.18 Title: Information Systems Technician: Information Systems (IT) Instructor Complete Question Description:

A: Please see Amendment 000003 to the solicitation.

191. Q: Section 5.5 & 5.6: What is the difference between instructional systems development (ISD) services and instructional design support in CLIN 1?

A: Please see Amendment 000003 to the solicitation.

193. Page 7 of Attachment 2, Section 5.1.2 indicates that the Contractor shall meet technical standards for delivery via the Coast Guard Standard Workstation, LMS, and the CG intranet.

a) Q: Please provide the name and version of LMS currently in use by the USCG?

A: The USCG uses Inquisiq - r3.

194. Page 7 of Attachment 2, Section 5.1.2 indicates that the Contractor shall ensure ADL development is Sharable Content Object Reference Model (SCORM) conformant in the version currently employed by USCG.

a) Q: Which version of SCORM is the Government currently using?

A: The USCG currently uses SCORM version 2004.

195. Q: Page 9 of Attachment 2, Section 5.4: Please itemize the standard file types for the Videography and photography requirements.

A: The standard file types for all videography and photography requirements will be .mpeg, .jpeg and .swf.

197. Q: In Attachment 1, Performance Work Statement (PWS), the qualifications for the Program Manager and Site Leads require the candidate to be a “Certified Master Training Specialist and Curriculum Development Expert”. It is our understanding that this is Certification is a new requirement in the Coast Guard, and to date only active duty Coast Guard personnel have been able to take the course required to obtain this certification. The courses have not yet been opened up and made available to Contractor personnel. Could you confirm that the requirement is “Certified Master Training Specialist and Curriculum Development Expert” or “Equivalent educational credentials and professional experience”? And if it’s “or Equivalent educational credentials and professional experience”, can you please define what those equivalent credentials should be?

A: Please see Amendment 000003 to the solicitation.

198. Q: The Program Manager requirements indicate that the candidate must have a Bachelors Degree in Education, and military instructor experience in electronics, telecommunications or information technology training fields. Many individuals with experience in military instructor experience in electronics, telecommunications or information technology training fields will have Bachelor’s degrees in Science or Engineering not in Education. Would the government consider amending the Degree requirements to include a Bachelor’s Degree in Education or in Engineering or in Science?

A: Please see Amendment 000003 to the solicitation.

201. Q: CLIN 0001: 1.3.2.6 Technical Training Instructors (all locations)

Items 1.3.2.6.1 thru 1.3.2.6.36 include "instructional expertise" requirements and in some cases list additional qualification requirements above and beyond the general requirements of

1.3.2.6. Items 1.3.2.6.3 Aviation C4ISR Instructor; 1.3.2.6.16 Food Service Specialist (FS) Instructor; 1.3.2.6.21 IDC/CDC Instructor; 1.3.2.6.27 HS/EMS Instructor all list additional qualification requirements but do not list "instructional expertise" requirements. What are the instructional expertise requirements for these four positions?

A: All qualification requirements for sections 1.3.2.6.3, 1.3.2.6.16, 1.3.2.6.21 and 1.3.2.6.27 are listed as required

208. Q: Qualifications for the PM in 1.3.2.1 include provision for equivalent education and experience. Will the USCG allow equivalent education / experience to be considered for 1.3.2.2 Site Leads?

A: Yes, please see Amendment 000003 to the solicitation.

209. Q: Ref. Attachment 1, 1.3 Contractor Personnel: Will the USCG accept Navy MTS as qualified?"

A: Yes, please see Amendment 000003 to the solicitation.

217. Q: In the Amendment page 7 there is a site lead specified for New London, Washington D.C, and Alameda CA. According to the requirements (Section 1.3.1), site lead positions which require a “Master Training Specialist and Curriculum Development Expert or equivalent experience.” However the only positions listed for these locations in Contract Year 1 are “Performance Analyst” (Alameda) or “Instructional Designer,” (New London) in Attachment III and “E-learning specialist” (Alameda and Washington) in Attachment IV. None of these positions require the qualifications listed above for the Site Lead. Can the Government please clarify the position role and experience requirements for site leads at these locations?

A: Site Team Leads are required for all locations, please see Amendment 000002.