News_Clips_SOW_FY_17__Mar_14.doc

STATEMENT OF WORK (SOW)

U. S. DEPARTMENT OF HOMELAND SECURITY, U.S. IMMIGRATION AND

CUSTOMS ENFORCEMENT

OFFICE OF PUBLIC AFFAIRS

Daily Media Monitoring Service

1. BACKGROUND

U.S. Immigration and Customs Enforcement (ICE) is the principal investigative arm of the Department of Homeland Security and the second largest investigative agency in the federal government. Created in 2003, ICE has more than 20,000 employees located in offices in all 50 states and 46 foreign countries.

ICE’s primary mission is to promote homeland security and public safety through the criminal and civil enforcement of federal laws governing border control, customs, trade, and immigration. The agency has an annual budget of more than $5.7 billion, primarily devoted to two of its principal operating components – Homeland Security Investigations (HSI) and Enforcement and Removal Operations (ERO). The third ICE directorate is Management and Administration (M&A). HSI investigates immigration crime, human rights violations, human trafficking, smuggling of narcotics, weapons and contrabands, financial crimes, cyber-crime and export enforcement issues. HSI special agents conduct investigations aimed at protecting critical infrastructure and industries that are vulnerable to sabotage, attack or exploitation. ERO deportation officers enforce the nation’s immigration laws in a fair and effective manner. Officers identify and apprehend removable aliens, detain individuals when necessary, and remove illegal aliens from the U.S. ERO also prioritizes the apprehension, arrest and removal of convicted criminals, those who pose a threat to national security, fugitives and recent border entrants.

ICE’s Office of Public Affairs (OPA) is responsible for the effective dissemination of accurate information to the public concerning ICE programs and its mission. OPA provides primary support to the agency’s Director, with lead responsibility for the communication of agency goals, objectives and accomplishments. In addition, OPA is responsible for the preparation and distribution of information to state and local officials, agency stakeholders, and the general public.

Due to the high profile nature of its mission, ICE-related stories are prominently featured by media outlets. Senior ICE officials and program managers must be kept informed of news coverage relating directly or indirectly to the mission and operations of ICE as it relates to major important news, legislative activity and operations involving the agency. ICE leadership must remain current on emerging issues and trends that could impact ICE in the future as well as issues raised in media stories reported on a daily basis. To meet this need, OPA requires services for clipping and media monitoring support.

2. PERIOD OF PERFORMANCE –

The Period of Performance (POP) will be one base year plus four optional periods.

Base Period:

03/30/2017 to 03/29/2018

Option Year 1 (OY1):

03/30/2018 to 03/29/2019

Option Year 2 (OY2):

03/30/2019 to 03/29/2020

Option Year 3 (OY3):

03/30/2020 to 03/29/2021

Option Year 4 (OY4):

03/30/2021 to 03/29/2022

3. POINTS OF CONTACT:

Contracting Officer’s Representative (COR) Mission Support 500 12th Street SW Washington, DC 20536 Contract Specialist 801 I St NW

Washington, DC 20006

Contracting Officer

801 I ST NW

Washington, DC 20006

4. SCOPE

ICE intends to procure media monitoring support, also known as news clipping subscription services, in support of ICE’s mission. Agency officials must start each day fully informed about important published news and broadcasts nationwide. ICE has determined that this will be best accomplished via preparation of a daily briefing that weaves together the important elements of printed news stories and broadcasts nationwide. The items to be included shall be accumulated from many different outlets and will be based on topics and events deemed important by ICE officials. Relevant stories from radio and television news should be included.

5. DESCRIPTION OF SERVICES

1) Daily Report - Media-Monitoring

The vendor shall produce a report which includes daily clips and news briefings in English as well as provide an English summary of stories from domestic Spanish outlets. The vendor must find and review articles and broadcasts from all major daily newspapers, national and local television, news-weeklies, magazines, journals, and the internet. The briefing materials must include a table of contents organized by subject matter.

At a minimum the vendor must include a “Top News” section in the report for ICE officials who must be kept aware of important developments affecting ICE. The report should also provide a top-level view of the day’s news specific to ICE’s interests, designed to inform staff about key print and broadcast news in local, regional and national media markets. All references should embed hyperlinks to source material. The vendor should also provide a link to all audio and video clips that stream to the reader’s desktop. A full text backup document shall be included with complete versions of the articles referenced in the briefing. This backup document shall include its own table of contents and story sequence that matches the briefing.

All documents must be provided in Microsoft Word and Adobe PDF formats. The contractor shall avoid and edit out any information that is redundant and/or irrelevant. These reports shall be provided every weekday, except for Federal holidays. The vendor will provide a summary of the weekend and/or holiday’s events on the next business day.

This report will be disseminated via a daily email notification to a list of Government assigned points of contact upon award. Distributions to non-employees are prohibited.

ICE requires an analyst with English and Spanish language skills, who will be available to OPA on a 24/7 basis. OPA needs to be able to communicate with the editors of the report at any time, so that its service can be customized quickly when necessary.

Services shall be in compliance with Section 508 Accessibility Standards (www.section508.gov).

Source List for Spanish:

· La Opinion (CA)

· El Nuevo Herald (FL)

· El Nuevo Heraldo (TX)

· Al Dia (TX)

· El Diario (NY)

· El Diario de El Paso (TX) –

· Diario las Americas (FL)

· Hoy

· La Voz (AZ)

· Nuevo Siglo (IL)

· El Tiempo Latino (DC)

· EFE

· Noticias.Univision.com

· Telemundo.com/Noticias

· El Universal (MEX)

· Milenio (MEX)

· El Nuevo Dia – 190,099

· Primera Hora

· El Bravo

2) Searchable Compilation Site The contractor shall host a searchable compilation site which includes all daily reports and articles referenced. This site should allow ICE employees to obtain access without requiring usernames and passwords.

6. EMPLOYEE IDENTIFICATION AND CONDUCT

Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor names, employee’s photo, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

Contractor employees shall comply with all applicable government regulations, policies, and procedures (e.g. fire, safety, sanitation, environmental, security, and possession of weapons) when visiting or working at government facilities.

7. REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

· The Government may, at its sole discretion, direct the Contractor to remove any Contract employee from ICE facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under this contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to end services.

· The Contractor shall not employ any person under this Contract who is an employee of the United States Government if that employment would cause a conflict of interest. The Contractor shall notify the Contracting Officer and Contracting Officer’s Representative (COR) by telephone and email within 72 hours when a conflict of interest arises during the course of carrying out the duties of this Contact.

8. PLACE OF PERFORMANCE

The place of performance shall be at the Contractor’s Office which will be determined upon award. No on-site personnel will be required.

9. POST AWARD MEETING

The Contractor shall participate in a Post Award Meeting with the Contracting Officer and the COR no later than five (5) business days after the date of award. The purpose of the Post Award Meeting is to discuss the objectives of this contract. The post award meeting will be held at the Government’s facility or via teleconference.

10. Protection of Information Contractor access to information under the Privacy Act is required under this contract. Contractor access to un-classified Security Sensitive Information and Law Enforcement Sensitive information will be required under this contract. This documentation will be provided to the Contractor in person, by mail, or by email. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation. The Contractor shall be required to submit a signed Non-Disclosure Agreement (NDA).

11. GOVERNMENT FURNISHED INFORMATION

The Government will provide a list of individuals and their email addresses designated to receive the daily report at the Post Award Meeting.

12. CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract.

13. DELIVERABLES

All reports shall be delivered in an electronic format. All documentation developed by the vendor shall become the property of the Government and shall not contain proprietary markings of any type, or refer to propriety data or information.