Attachment 5 --10-27-2011.doc

SECTION J – ATTACHMENT 5

Past Performance Questionnaire

SECTION J – ATTACHMENT 5

PAST PERFORMANCE QUESTIONNAIRE

REF: HSCEDM-12-R-00001 Detention/Transportation Services

INSTRUCTIONS

The company who has provided you with this form is proposing on an ICE Request for Proposal (RFP) to provide Detention/Transportation Services of detainees within the New York Metropolitan Area. Past Performance is an extremely important part of the evaluation criteria for this acquisition, so your input is very important. This information will not be disclosed to the offeror.

The information is to be provided directly to Sunny Kim, Contracting Officer at ICE via email: Jisun.Kim@dhs.gov no later than 4:00pm Eastern Time on December 5, 2011. If you have any questions, please contact Jisun “Sunny” Kim, Contracting Officer at 202-732-2559 or via email at Jisun.Kim@dhs.gov.

CONTRACT REQUIREMENTS

U.S. Immigration and Customs Enforcement (ICE), a component of the Department of Homeland Security (DHS), has a continuing and mission critical need to contract for Transportation/Guard Officers (herein referred as Detention Officers) to provide, operate, and manage the transportation and protection of detainees in ICE custody for the New York Field Office Area of Responsibility (AOR) to include the States of New York and New Jersey, commonly known as the New York City Metropolitan area.

The ICE Office of Acquisition (OAQ) intends to solicit a contract for Detention Officer (DO) services to provide day to day ground transportation services and guard services to support the New York City Field Office.

DO duties include, but are not limited to, armed transportation services, escorting detainees to and from transport vehicles, monitoring detainees in custody, serving detainees prepared meals provided by the government, searching holding cells for weapons or contraband, and conducting limited pat-downs. Transportation services entail over the road transport services, courtroom guarding, security services, and other related transportation and guard duties. Transportation will be required throughout the New York Field Office AOR. The detainee monitoring services shall be performed at the Varick Processing Center at 201 Varick Street, New York City, NY.

The Contractor shall furnish these services, including management staff, supervision, manpower, relief officer(s), uniforms, equipment, and supplies (to include firearms, ammunition, body restraints, non-lethal devices, body armor, and cellular telephone) to provide transportation and guard services five (5) days a week, twenty-four (24) hours per day for the ICE Enforcement and Removal Operations (ERO) New York (AOR).

I. CONTRACT IDENTIFICATION

A.

CONTRACT NUMBER: _________________________________________________________

B.

OFFEROR: _______________________________________________________________

C.

TYPE OF CONTRACT:

_____ NEGOTIATED

_____ SEALED BID

_____ FIXED PRICE

_____ COST REIMBURSEMENT

_____ OTHER (SPECIFY)

D. COMPLEXITY OF WORK: _____ DIFFICULT _____ ROUTINE

E. CONTRACT AMOUNT: _____________________________________________________

F. CONTRACT PERIOD: _______________________________________________________

G: AGENCY NAME: ___________________________________________________________

II. Adjectival ratings are defined below and should be used as a reference in assessing performance:

III.

EVALUATION

A.

PERFORMANCE HISTORY

1.

To what extent did the offeror adhere to the contract requirements?

· N _____

· O _____

· G _____

· M _____

· U _____ 2.

To what extent did the offeror submit required reports and documentation in a timely and accurate manner?

· N _____

· O _____

· G _____

· M _____

· U _____ 3.

To what extent was the offeror able to solve contract performance problems without extensive guidance from government counterparts?

· N _____

· O _____

· G _____

· M _____

· U _____ 4.

To what extent did the offeror display initiative in meeting requirements?

· N _____

· O _____

· G _____

· M _____

· U _____ 5.

Did the offeror commit adequate resources in a timely fashion to the contract to meet the requirement and to successfully solve problems?

· N _____

· O _____

· G _____

· M _____

· U _____

6.

To what extent did the offeror respond positively and promptly to technical directions, contract change orders, etc.?

· N _____

· O _____

· G _____

· M _____

· U _____ 7.

How well did the offeror respond to the time of emergency/unexpected challenges?

· N _____

· O _____

· G _____

· M _____

· U _____ B.

TERMINATION HISTORY

8.

Has this contract been partially or completely terminated for default or convenience?

_____ Yes

_____ Default

_____ Convenience

_____ No 9.

Are there any pending terminations?

_____ Yes _____ No

C. EXPERIENCE HISTORY

10.

These requirements are for stationary detention posts and armed transportation of detainees in ICE Custody. Detention Officers will be held to a high degree of behavior and integrity. They will be in contact with detainees, some of which have a criminal background or propensity for violence. New York State approved firearms training will be required and transporting detainees across state lines will require approved licenses and permits. How would you describe the Contractor’s experience in providing requirements such as these?

· _____ Extensive Experience. They have many years of experience in very similar lines of work

· _____ Moderate or Some Experience. They have several years of experience in similar lines of work or many years experience but the work is somewhat similar.

· _____ Little to No Experience. They have few (or no) years of experience in work of this nature.

Additional comments:

Printed Name of Reviewer: _______________________________

Title of Reviewer: ______________________________________ Phone Number: ________________________________________ Signature: _____________________________ Date: ___________________

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