Custom_Software_and_System_Support_-_Triton_JA_v1_-_posting.pdf

JUSTIFICATION AND APPROVAL FOR SIMPLIFIED ACQUISITIONS

Custom Software and System Support for Triton Digital Online Radio and

Command Information Delivery System

1. In accordance with Federal Acquisition Regulation 13.106-1(b)(i), I hereby determine that Custom Software and System Support for the Triton Digital Online Radio and Command Information Delivery System is only available from authorized companies currently entered into a nondisclosure agreement with the manufacturer, Triton Digital for development on the proprietary Application Programming Interface (API).

Competition is restricted to the brand name distributor or authorized service support providers for the reasons indicated below. There are no substitutes available.

2. This acquisition is restricted to the following specific brand name manufacturer:

Company: Triton Digital Company Address: 15303 Ventura Blvd., Suite 1500, Sherman Oaks, CA 91403 Company Point of Contact and Phone Number: (514) 448-4037

3. The Custom Software and System Support for the Triton Digital Online Radio and Command Information Delivery System (comprised of American Forces Network (AFN) 360 Audio Player and Triton Digital Application Programming Interface (API) is estimated to cost _____ and is required to be delivered by September 30, 2017.

Support must include maintenance and development from a Triton authorized service reseller, who will use Triton’s proprietary code information to make updates to the custom software products previously created by Triton for the Government using that proprietary information. One of the two custom software products is the AFN 360 Audio Player, a Web-based radio player used by millions of military and civilians around the world. It is a critical high-visibility information dissemination tool used by senior leaders across the DoD, White House, and news organizations such as the National Public Radio to broadcast targeted force protection updates, command information, and defense news.

The second custom software product is the API, which is the software code used on websites that allows software programmers to copy the AFN 360 Audio Player software code into other governmental websites, and thus make the player accessible to users visiting their website. These software products are 100 percent Web-based, so the service will also be performed remotely via online access.

The minimum Government requirements consist of the following:

Custom Software and System Support for Triton Digital Online Radio and Command Information Delivery System:

o Ability to access Brand Name proprietary Triton Digital Application Programming Interface (API) (which is available only to Triton authorized service providers who have a valid nondisclosure agreement and training on file with Triton Digital) o Ability to provide software development on Brand Name Triton Digital

Sole Source Justification for Simplified Acquisitions

Online Radio and Command Information Delivery System from 8:00 AM

– 5:00 PM Eastern Standard Time on weekdays as directed by the COR.

Note: All development must be compatible with the existing Triton Digital Online Radio and Command Information Delivery System (e.g., not degrade capabilities on the existing system).

Deliver AFN 360 radio streams and command information over government-owned non-classified computer networks Incorporate local and regional alerts, command information, and other metadata o Ability to provide maintenance on Brand Name Triton Digital Online Radio and Command Information Delivery System during 8:00 AM – 5:00 PM Eastern Standard Time, and provide maintenance for emergencies as directed by the COR.

Note: All maintenance must be compatible with the existing Triton Digital Online Radio and Command Information Delivery System (e.g., patches that are compatible with this existing system).

Provide software patches and updates Provide a phone call or email notification no later than 24 hours of discovering applicable software and security vulnerability issues Provide technical support engineer/equivalent to answer technical questions, perform troubleshooting, testing, and remediate software and associated software security issues Provide testing on Triton product software on multiple devices (i.e., computers, smart phones, tablets, etc.) and software platforms (Windows, MacOs, iOS, Android, etc.) to ensure that issues have been resolved (e.g., check on devices to confirm software problem was fixed and working properly)

4. Specific characteristics of the support service that limit the availability to a specific manufacturer: Only Triton Digital and their authorized service providers are sanctioned to provide the required support due to their proprietary software code, which is the only source known to the Government that is capable of interfacing with the Government’s existing system built by this software manufacturer.

The use of an unauthorized service provider would also result in a violation of the Triton Digital API nondisclosure agreement and thus revocation of access to the proprietary API (i.e., result in mission failure). Furthermore, the use of incompatible code in development and maintenance on the Triton Digital Online Radio and Command Information Delivery System will cause an unanticipated and unacceptable system outage, which will bring down a system which delivers 7,000,000 hours/year in global programming.

5. Check and fill in all that are applicable:

The material or service must be compatible in all aspects (form, fit, and function) with existing systems presently installed:

The Triton Digital Online Radio and Command Information Delivery System was

Sole Source Justification for Simplified Acquisitions custom-built by Triton for the Government using Triton’s proprietary software code.

The maintenance and development support must be provided by a Triton authorized service provider, since no other source has access to their proprietary software information.

Other information to support a brand name buy:

There is no feasible alternative to the maintenance and development support, since the investments previously made to create, test, and train personnel on the existing system could not be recovered by procuring or developing another product. DMA would also incur new expenses for software acquisition/redevelopment, testing, software integration, and training in order to switch to another product in support of American Forces Radio and Television Service. In addition, DMA currently has an existing labor contract (HQ0028-16-C-0020) (i.e., labor and not for software maintenance and development) to provide manning to operate the Triton Digital Online Radio and Command Information Delivery, so the elimination of this system would mean that DMA would have to establish a brand new contract. DMA cannot afford to delay the award for the proposed Triton support contract, since the existing system will suffer mission failure without software maintenance and development support, long before a replacement system can be found.

CERTIFICATION

I certify that statements checked and information provided above are complete and correct to the best of my knowledge. In accordance with FAR 13.106-1(b)(i), the processing of this sole-source justification precludes the use of full and open competition.

Keith J. Fenske Date AFRTS Web Services Manager

Contracting Officer Date

MADRID.SUSAN.M.

1231748829

Digitally signed by

MADRID.SUSAN.M.1231748829

Date: 2017.09.08 08:57:19 -07'00'

FENSKE.KEITH.J.11006

68439

Digitally signed by

FENSKE.KEITH.J.1100668439

Date: 2017.09.11 10:50:33 -04'00'