PWS Pashto DRAFT.pdf

PERFORMANCE WORK STATEMENT

PASHTO

LANGUAGE INSTRUCTION SERVICES

1. INTRODUCTION.

1.1. This contract is for non-personal services. It does not create employment rights with the U.S. Government whether actual, inherent, or implied. By agreeing to perform the services described in these specifications, the Contractor acknowledges that he/she is not, and will not become an employee of the U.S. Government. The Contractor further agrees that he/she will not bring any cause of action in any forum claiming that he/she has become an employee of the U.S. Government.

1.2. This contract is a “non-personal services” contract as defined in FAR 37.101. It is therefore understood and agreed that the Contractor or the Contractor’s subcontractor:

1.2.1. Shall perform the services specified herein as an independent Contractor, not as an employee of the Government.

1.2.2. Shall manage and administer the work required and bear sole responsibility for complying with and all technical, schedule, or financial requirements or constraints attendant to the performance of this contract.

1.2.3. Shall be free from supervision or control by any government employee with respect to the manner or method of performance of the services specified; but

1.2.4. Shall, pursuant to the government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the Contracting Officer, or the duly authorized representative of the Contracting Officer as is necessary to ensure accomplishment of the contract objectives.

2. SCOPE OF WORK.

2.1. General Information. The mission of the George C. Marshall European Center for Security Studies (GCMC) Partner Language Training Center Europe (PLTCE) includes providing language enhancement training to students.

Instruction is primarily conducted at the intermediate and advanced proficiency levels (Levels 1+ through level 4);

however, introductory courses (Levels 0 – 1) will also be conducted. The proficiency levels cited are defined in the U.S. Government Interagency Language Roundtable (ILR) skill level descriptions, available under http://www.govtilr.org. Overall, PLTCE offers introductory, intermediate, advanced and specialized classroom instruction in approximately ten languages and dialects for approximately 400 U.S., NATO/PfP military and civilian linguists each year. NATO proficiency level descriptions (STANAG 6001, 3rd edition) can be found at:

http://www.bilc.forces.gc.ca.

2.2. Classroom Instruction: The Contractor shall have educated native speaker proficiency in the target language and shall provide the necessary non-personal services and management required to develop course materials, conduct classes, and provide other instructional work to develop and improve the language proficiency of students at the PLTCE.

2.3. The Contractor shall provide 35 hours of intensive target language instruction a week, for as much as 7 contact hours a day. Instruction shall be performed Monday – Friday, except on recognized U.S. and German holidays.

Depending on class size and the number of instructors available in a given language, instructors may be required to teach less than 7 contact hours a day. In those instances, the Contractor shall perform services delineated in paragraphs 3.2., 3.3., and 3.4. as directed by the COR.

2.3.1. The Contractor shall conduct 7 (seven) academic terms during the base period and 7 academic terms each subsequent option period, each five calendar weeks in length. Each five week term will be considered one “Block.”

Class size will typically range from 1-8 students. To allow students to properly prepare for classes, the Contractor shall post a weekly schedule of instruction by 8:30 a.m. on the Monday before each week of instruction. A draft -http://www.govtilr.org/

2010 academic schedule is provided at Attachment 1 for planning and pricing purposes. This schedule is subject to change at any time at no additional cost to the Government.

2.4. (Option Item.) Other language services: The Contractor shall support other language services requirements beyond the basic requirements identified in paragraph 3 of this performance work statement, as required. Such services may include course instruction beyond the identified blocks of instruction per academic term, course instruction/development for other U.S. Government entities, interpretation services beyond the incidental requirement outlined in the basic requirement. Optional line items for this requirement may be exercised at any time by the Government, with no prior notice during the contract period.

2.5 (Option Item.) In-Country Field Studies and Other Travel Related Requirements: The Contractor may be required to accompany participants or officials on field trips/in-country exercises that require travel. Optional line items for this requirement may be exercised at any time by the Government, with no prior notice during the contract period. Travel costs (such as lodging, transportation, meals and/or incidentals) will be negotiated with each requirement. The value of the associated CLINs may be increased as deemed necessary to support these events.

Fare rates shall be limited to “Coach” fares. The Government will not pay for Business Class or First Class travel.

Lodging and meals shall be limited to the Standard Per Diem rates in the DoD Joint Travel Regulations/Federal Travel Regulations. Reimbursement for travel expenses will be for the actual costs involved in the travel and must be supported with original receipts.

3. SPECIFIC TASKS.

General: The Contractor shall provide all labor and materials necessary to perform the language instruction services required by the contract. The Contractor is expected to utilize automated Microsoft Office Word/data processing equipment and the Internet to the maximum extent. This includes but is not limited to the preparation of computer and Internet based documentation and training materials and other tasks as outlined in this PWS.

3.1. Instructional Tasks.

3.1.1. The Contractor shall conduct foreign language instruction and other related services as outlined in this PWS.

The language instruction should reflect how the Pashto language is currently being used in the countries where they are spoken. Thus, students will be exposed to dialects, slang expressions and specialized terminology (e.g. military, political, economic, scientific/technological, etc.). The topic of “culture” will be treated as it contributes to proper understanding of a text or message and as it becomes critical in the ability to effectively transmit a message and to interact appropriately with native speakers. Learning materials shall be derived from current and authentic sources and from all media (printed, audio, visual, electronic etc.). The focus is on communicative competence using functional, task-based language and activities. The instruction shall include oral communication, pronunciation, structure, listening and reading comprehension, writing, as well as special skills development such as gisting, translation, interpretation and transcription, as defined by user agencies in the “Final Learning Objectives” (FLO).

3.1.2. The Contractor shall include material that addresses various aspects of the society where the target language is spoken (e.g. military and security, economic and political, scientific and technological, culture and social, and geography: physical, political, economic).

3.1.3. The Contractor shall assign homework to students and provide feedback, identifying problem areas and conducting immediate remediation. Students who fail to complete assignments or do so carelessly shall be reported to the Contracting Officer’s Representative (COR) or his designated representative.

3.1.4. The Contractor shall work as a team member to develop instructional material, coordinate instructional activities and assignment of student sections with other instructors, as directed by the COR. These services will be coordinated within the 35 weekly hours identified in paragraph 2.3 of this PWS.

3.2. Course Development Tasks.

3.2.1. The Contractor shall research, identify, and recommend suitable commercially available instructional materials that meet the global proficiency development needs of the students, the special skills needs in para. 3.1.1.

of this PWS. The COR will approve/disapprove recommendations.

3.2.2. Based on the analysis and COR approval conducted in para. 3.2.1. above, the Contractor shall prepare, develop, and update a course syllabus and instructional materials. The course syllabus and instructional materials shall be provided to the COR for review and approval. Any subsequent revisions to the Syllabus and materials shall be submitted to the COR for review and approval no later than close of business on the first scheduled day of instruction in each term.

3.2.3. The Contractor shall develop quizzes and tests as necessary, and teaching materials that meet the global proficiency development needs of the students as well as the special skill needs indicated in para. 3.1.1. of this PWS.

3.2.4. The Contractor shall submit syllabus and each developed lesson, as well as quizzes and tests to the COR for review and approval prior to implementation.

3.3. Administrative Tasks.

3.3.1. The Contractor shall develop a means of testing and evaluating students to determine if the prescribed learning objectives are achieved and to allow him/her to assign grades to student performance and achievement if and when directed to do so by the COR.

3.3.2. The Contractor shall maintain evaluation files for each student, tracking progress, identifying weaknesses, and recording methods employed by the Contractor to help correct those weaknesses. The COR will stipulate format.

3.3.3. The Contractor shall report student tardiness, absence, and disruptive behavior to the COR or the COR’s designated representative.

3.3.4. The Contractor shall coordinate all out-of-class activities (in and out of the local commuting area) with the

COR.

3.4. Additional Tasks.

3.4.1. During the performance period, Contractor shall provide limited translation /interpretation support to the COR and the Director of the PLTCE on class related subjects. This support may consist of short (2 pages or less) translations and/or brief (less than 30 minutes), informal consecutive interpretation (e.g. visitor escort). Both translation and interpretation support will be coordinated within the 35 weekly hours identified in paragraph 2.3 of this PWS. Requests for such support are anticipated to occur approximately twice a year for each type of service.

3.4.2. The Contractor shall identify new and available teaching and learning resources for use within the program and make recommendations for new instructional resources to the COR.

4. CONDUCT

4.1. Appearance. The Contractor shall present a neat, well-groomed professional appearance at all times.

4.2. The Contractor shall conduct himself/herself in an efficient and professional manner consistent with business standards and interact with staff and students in a courteous, polite, and professional manner.

4.3. Cultural Sensitivities. The Contractor shall be aware of cultural and other sensitivities of students and fellow Contractors. All instruction will be conducted in a manner that is never offensive, demeaning or a cause for any problems of a non-academic nature.

4.4. Team Player. The Contractor shall work as a team player with other individuals, including staff, contractors and other instructors on course planning, assignment of students to classes, materials development, and other administrative or instructional duties. The Contractor shall ensure that any initiatives are fully coordinated with the

COR.

4.5. Alcohol/Drug use in the workplace will not be tolerated. Any Contractor/sub-contractor found to be under the influence of, consuming, or using alcohol or drugs while on duty will be subject to administrative action from the Contracting Officer, which may include contract termination.

4.6. Identification of Contractor Employees.

4.6.1. The Contractor shall provide each employee with an identification (ID) badge made of nonmetallic material, easily readable and including employee's name, contractor's name, functional area of assignment, and recent color photograph of the employee. The GCMC may provide an identification badge for contractors that do not have this capability.

4.6.1.1. Display of ID Badges: Contractor personnel shall wear the ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each Contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

4.6.2. General. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. For example, when Contractor personnel send e-mail messages as part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names) and identify themselves clearly as a Contractor. Additionally, Contractor personnel shall identify themselves as a Contractor employee when answering Government telephones.

5. ADMINISTRATIVE MATTERS.

5.1. Physical Security. The Contractor shall safeguard all Government property in the work area. All offices, laboratories, and buildings shall be secured when not occupied.

5.2. Key Control. The Contractor shall establish and implement methods of ensuring that all keys issued to him/her by the Government are neither lost, misplaced, nor used by unauthorized personnel.

5.2.1. The Contractor shall report the loss of key(s) as soon as the loss is discovered, but in any event, not later than the Government’s next scheduled workday.

5.3. Subcontracting. The Contractor shall advise the COR of anticipated absences, for any reason, as far in advance as possible.

5.3.1. The Contractor shall provide and compensate a suitable and acceptable subcontractor for all periods of time that the Contractor is unable to perform the services.

5.3.2. All subcontractors must be approved in advance by the Contracting Officer. The subcontractor must have comparable credentials to those of the Contractor. Subcontractors shall have no claim whatsoever against the Government for services rendered and compensation shall be considered a business relationship between the Contractor and the chosen subcontractor. Failure to arrange for a qualified subcontractor in a timely manner may be considered breach of contract.

5.4. Installation Access. Per the GCMC security procedures for non-DoD ID card holders (http://www.marshallcenter.org – Under Contractors link), the Contractor will be authorized and must obtain an Installation Pass for Sheridan Kaserne and Artillery Kaserne, Garmisch, from the local U.S. Army Garrison – http://www.marshallcenter.org/

Garmisch Administrative Office. Failure on the part of the Contractor to maintain currency of the Installation Pass will be considered sufficient grounds for the Government to terminate the contract prior to its normal expiration.

5.4.1. In order to be able to obtain the Installation Pass, the Contractor shall submit a Polizeiliches Führungszeugnis (Good Conduct Certificate) annually, except for individuals who have a U.S. identification (ID) card. Additional background checks may be conducted in order to receive an Installation Pass. Failure to qualify for an Installation Pass will terminate the contract.

5.4.2. The Contractor must possess and present the following identification and permits as indicated:

(a) German citizens: a clear copy of their Ausweis (German ID Card) or passport showing their picture and full name.

(b) Citizens of the European Union (EU) – member countries other than Germany: a clear copy of their Aufenthaltsgenehmigung (Residence Permit).

(c) Non-U.S.-ID Cardholders and other citizens of non-EU-member countries: a clear copy of their Arbeitserlaubnis (German Work Permit) and country ID card or passport showing their picture, full name , country of issue, and nationality.

(d) U.S. ID Cardholders: a clear copy of the front of their ID Card. U.S.-ID cardholders do not need an Aufenthaltsgenehmigung or Arbeitserlaubnis.

5.5. Copyright Considerations. In conducting the training mission of the PLTCE, course materials, texts, audio and video training aids, materials, and equipment are developed. The Contractor, in the normal course of contract performance, contributes and/or assists in this effort. Since these original materials are produced specifically for PLTCE and are produced using Government materials and equipment, all rights to these materials belong to PLTCE.

The Contractor waives all right to and claims for compensation against these materials, other than the normal compensation for performance of the contract. Accordingly, PLTCE will acknowledge the effort, authorship, participation, or assistance of the Contractor in the preparation of these materials and will recognize individual significant and/or extraordinary effort on the part of the Contractor, as appropriate.

5.5.1. Reproduction of PLTCE produced training materials. The materials described in para. 5.5 above may be cited, referenced, or reproduced in part or whole by the Contractor for professional, educational, or other non-commercial purposes with the concurrence of the Director of PLTCE, and on the condition that such citation, reference, or reproduction acknowledges PLTCE as the source and that the Contractor does not use Government time, equipment, or supplies for such reproduction of materials.

5.6. Contractor Training. The Contractor shall attend annual Government-furnished training in the Prevention of Sexual Harassment (POSH) during the performance of this contract. The training is anticipated to occur within five working days of reporting on-site at the GCMC and be no more than four hours in length. Any Contractor behavior deviating from standards taught in the course shall be grounds for termination of the contract.

5.6.1. Within five working days of reporting on-site at the GCMC, the Contractor will be provided training/guidance on the Interagency Language Roundtable (ILR) skill level descriptions and the user agencies’ “Final Learning Objectives” (FLO). The training is anticipated to be no more than four hours. Most of the training will be in the form of written guidance.

5.7. Logistics Support. Contractor personnel will not have PX and Commissary privileges in association with this contract

5.8. The Contractor shall provide his/her own computers and printers.

6. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

6.1. General. The Government will provide access to instructional and office space, facilities, and minimum equipment and/or services listed herein for the conduct of this PWS, including access and use of the Marshall Center Library and its holdings and general office supplies.

6.2. Property. The Government may provide desktop computer systems capable of interacting with the Marshall Center automation infrastructure. The Government will not provide computers that connect to the PLTCE commercial WiFi access point.

6.3. Facilities. The Government will provide classrooms, language and computer laboratories and/or suitable rooms for conducting instruction in the building or other suitable locations should a move be required during the period of the contract.

6.3.1. Routine maintenance will remain the responsibility of the Government.

6.4. Distribution. Installation and unit distribution of necessary correspondence and reports will be provided by the

PLTCE.

6.5. Other services. The Government will provide routine custodial services, refuse collection, and health and safety controls as required and in accordance with existing regulations and procedures common to the organization and its Government buildings.

7. DEFINITIONS.

7.1. Quality Assurance. Those actions taken by the Government to check the performance and quality of services to determine whether or not they meet the requirements of the Performance Work Statement (PWS).

7.1.1. Defective Service. Two or more unsatisfactory ratings in the course of a ten-week term by Government inspectors or evaluators using the PLTCE “Class Visitation Report” or repeated (vs. one-time, isolated) negative comments in students’ end-of-course critique (“Student Opinion Questionnaire” – SOQ), shall be defined as defective service. Defective service may result in the Government terminating the contract, deducting the price of the contract, and or negative performance evaluation from the Marshall Center COR.

7.1.2. Inspection Records. Forms that are used are used to evaluate a Contractor’s performance under this contract.

Unsatisfactory ratings may adversely impact the Contractor’s ability to be selected for future contracts with the

PLTCE.

7.1.3. It is expected that the Contractor has educated native speaker proficiency in the target language.

7.2. Abbreviations.

7.2.1. PLTCE (Partner Language Training Center Europe)

7.2.2. PWS - Performance Work Statement

7.2.3. SOQ – Student Opinion Questionnaire

7.2.4. COR – Contract Officer Representative

8. QUALITY ASSURANCE.

8.1. The Quality Assurance method of surveillance will be by periodic inspection and customer feedback. The PLTCE department chair will serve as the COR for this contract.

8.2 The Contractor will be provided feedback on performance evaluations and the observations of Government personnel, as well as student evaluations and comments. The “Class Visitation Report” at Attachment 2, indicates what the observer expects to see. The “Student Opinion Questionnaire” at Attachment 3, is administered to students at the end of each course of instruction. A point value is assigned to each question and a rating assigned.

8.3. The Quality Assurance performance objectives are as follows:

Performance Objective PWS Paragraph Performance Threshold The Contractor shall provide classroom instruction services as outlined in this PWS.

2.3. Final rating on the SOQ must be

at least “fair,” with none of the three sub-categories rated as “needs improvement.” The COR will validate student feedback to determine if the standard is met.

The Contractor shall post a weekly schedule of instruction by 8:30 a.m.on the Monday before each week of instruction.

2.3.1. No more than 1 late posting per

course.

The Contractor shall perform Instructional Tasks as outlined in this PWS.

3.1. No more than 2 valid complaints

per course.

The Contractor shall perform Course Development Tasks as outlined in this PWS.

3.2. No more than 2 valid complaints

per course.

The Contractor shall perform Administrative Tasks as outlined in this PWS.

3.3. No more than 2 valid complaints

per course.

8.4. Failure to correct any adverse findings resulting from observations and feedback, or failure to deliver all services described in this contract, may result in non-acceptance of the services by the Government. The Government may deny the Contractor payment equal to the value of the unperformed or poorly performed services.

ATTACHMENT 1

PLTCE FY 2010 Class Schedule

5-Week Language Enhancement Courses AD, PF, RU, SC, FR, GM, PV, HS, SW, TT (AV, BS, AE & DG dialects)

CLASS # START DATE END DATE US / GM HOLIDAYS

10-1 19 Oct 09 20 Nov 09 11 Nov – Veterans Day

10-2 04 Jan 10 05 Feb 10 06 Jan – Heilige Drei Könige

18 Jan – Martin Luther King B-day

10-3 22 Feb 10 26 Mar 10

10-4 05 Apr 10 07 May 10 05 Apr - Ostermontag

10-5 17 May 10 18 Jun 10 24 May - Pfingstmontag 31 May – Memorial Day 03 Jun - Fronleichnam

10-6 05 Jul 10 06 Aug 10

10-7 16 Aug 10 17 Sep 10 06 Sep – Labor Day

REFRESHER COURSES:

(AD) ARABIC

(FR) FRENCH

(GM) GERMAN

(PF) PERSIAN-FARSI

(RU) RUSSIAN

(SC) SERBIAN-CROATIAN

INTRODUCTORY COURSES:

(FR) FRENCH

(PV) PASHTO

(HS) HAUSA

(SW) SWAHILI

(TT) TAMACHEK

DIALECT “CONVERSION” COURSES

(DG) IRAQI

(BS) MOROCCAN

(AV) SUDANESE

(AE) EGYPTIAN

ATTACHMENT 2

Class Visitation Report

Instructor Date Observed:

1. Classroom Management:

a. Recognizes student needs, responds effectively

b. Ensures participation by all students

c. Monitors/manages student participation in pair/group work

d. Establishes a pace that is brisk, yet does not overwhelm “weaker” students

e. Answers questions in the target language; uses English as a last resort

f. Gives meaning of TL words/phrases in the target language by using several examples in different contexts. Resorts to English only as a last resort.

2. Instructor – Student Interaction:

a. Uses TL exclusively

b. Insists that students use TL exclusively

c. Students use TL beyond short utterance/phrase level

d. Students speak more than the instructor

3. Grouping:

a. Students work in pairs/groups to accomplish task

b. Pair/group work is appropriate for the instructional objective

4. Structuring:

a. Lesson/activity goals and objective are clearly communicated to students

b. There is a clear relationship between different activities within the lesson

c. There are pre-reading/pre-listening activities when dealing with authentic materials

d. Skills integration approach is evident – listening, reading, speaking are integrated, rather than just one skill-getting activity for the majority of the instructional period.

5. Tasks:

a. Tasks are meaningful and challenging

b. Tasks reflect course objectives

c. Tasks are adjusted to fit each student’s proficiency level

d. Tasks are varied to maintain student interest/motivation

6. Teaching Resources:

a. Instructor was prepared

b. Resources used were of high quality

c. Resources were relevant to the lesson/task

d. Resources consisted of current, authentic materials

7. Feedback:

a. Error correction is consistent without being intrusive

b. Feedback is positive

8. BOTTOM LINE: THE INSTRUCTION OBSERVED WAS LIVELY, STIMULATING, AND

EFFECTIVE.

ATTACHMENT 3

PARTNER LANGUAGE TRAINING CENTER EUROPE

STRATEGIC LANGUAGES DEPARTMENT

Student Opinion Questionnaire

Class Number: _______ Language: ______________

Name (Optional):_____________________ Instructor: ________________

To help us monitor and improve the quality of our programs, I request that you respond to the following questions.

If you mark “disagree” or “needs improvement,” please provide a brief comment with your reasons. Feel free to add any attachments.

Thank you for your thoughtful input!

PETER J. ARMBRUST

Chairman, SLD

COURSE CONTENT

1. We received sufficient exposure to current/authentic material that dealt with military/security subject matter.

Strongly Agree ____ Agree____ Disagree____ N/A (Not my objective)____

2. We received sufficient exposure to current/authentic material that dealt with economic-political subject matter.

Strongly Agree ____ Agree____ Disagree____ N/A (Not my objective)____

3. We received sufficient exposure to current/authentic material that dealt with scientific-technological subject matter.

Strongly Agree ____ Agree____ Disagree____ N/A (Not my objective)____

4. We received sufficient exposure to current/authentic material that dealt with cultural and social subject matter.

Strongly Agree ____ Agree____ Disagree____ N/A (Not my objective)____

5. We received sufficient exposure to current/authentic material that dealt with Geography: Physical, Political, Economic subject matter.

Strongly Agree ____ Agree____ Disagree____ N/A (Not my objective)____

MY SKILLS

1. My ability to gist/summarize printed material has improved.

Strongly Agree____ Agree____ Disagree____ N/A (Not my objective) _____

2. My ability to gist summarize audio material has improved.

Strongly Agree____ Agree____ Disagree____ N/A (Not my objective) _____

3. My ability to translate from English into the target language has improved.

Strongly Agree____ Agree____ Disagree____ N/A (Not my objective) _____

4. My ability to translate from the target language into English has improved.

Strongly Agree____ Agree____ Disagree____ N/A (Not my objective) _____

5. My ability to transcribe in the target language has improved.

6. My ability to speak in the target language has improved.

Strongly Agree____ Agree____ Disagree____ N/A (Not my objective) _____

7. My ability to interpret (speaking) from English to the target language has improved.

Strongly Agree____ Agree____ Disagree____ N/A (Not my objective) _____

8. My ability to interpret (speaking) from the target language to English has improved Strongly Agree____ Agree____ Disagree____ N/A (Not my objective) _____

9. I have gained a greater understanding of the target language country’s culture.

INSTRUCTOR RATING

Good Fair Needs

Improvement

1. Subject matter knowledge

2. Prepared/organized

3. Provided challenging activities

4. Effective use of resources (print, audio, video, Internet)

5. Kept all students actively engaged

6. Adapted activities to accommodate range of skill levels in the class

7. Feedback / error correction was constructive

8. Responsive to our suggestions

9. Maintained relaxed, yet controlled classroom atmosphere

10. Used target language exclusively; English only when absolutely necessary

11. Insisted that students use the target language exclusively

12. Sufficient English proficiency to convey complex ideas / linguistic concepts

13. Sufficient skill to convey complex ideas / linguistic concepts in the target language.

14. Provided variety of activities during each period

15. Maintained a pace that was right for me

16. Made students work – did not dominate , i.e. instruction was learner-focused

17. Provided opportunities to use the target language in extended discourse rather than limiting us to short utterances

18. Assigned homework on a daily basis

19. Homework was meaningful, i.e. reinforced what I was learning / helped me get ready for the next day

20.Kept his/her personal opinions about political, religious, ethnic issues out of the classroom

21.Learning/teaching materials used were current 22.Learning/teaching materials used were authentic 23.Learning/teaching materials used were relevant to course objectives

SUMMARY - ACADEMICS

1. What is your overall impression of your learning experience at the PLTCE?

2. What classroom activities benefited you the most?

3. What classroom activities should occur more often or be included?

4. What classroom activities did you find to be least beneficial?

5. Other comments/suggestions regarding course content and conduct of instruction: