Amendment 0001_HQ0034-12-R-3110.pdf

Organizational & Management Planning Support Amendment 0001 to Solicitation HQ0034-12-R-3110

The purpose of this Amendment is to:

1. Incorporate “Questions and Answers” received in response to Solicitation HQ0034-12-R-

3110.

2. Amend Section C.3.5. in its entirety, see replaced verbiage below

3. Amend Sections H.12. in its entirety, see replaced verbiage below

4. Amend Section L.1.1.3. in its entirety, see replaced verbiage below

5. Amend Section L.1.1.5. in its entirety, see replaced verbiage below

6. Amend Section L.1.1.8. in its entirety, see replaced verbiage below

7. Amend Section L.2.1.2. in its entirety, see replaced verbiage below

8. Amend Section L.2.2.1. in its entirety, see replaced verbiage below

9. Amend Section L.2.2.2. in its entirety, see replaced verbiage below

10. Amend Section L.2.3. in its entirety, see replaced verbiage below

11. Amend Section M.5.3. in its entirety, see replaced verbiage below

12. Amend Section M.5.5. in its entirety, see replaced verbiage below

13. Amend Section M.7.2. in its entirety, see replaced verbiage below

14. Amend Section 6.0, Sample Task #2, see replaced verbiage below

15. Incorporate amended DD254 (Attachment 3)

16. All other Terms and Conditions remain unchanged, including the closing date and time for receipt of proposals.

C.3.5. Survey Instruments and Analysis. The vendor shall design, develop, and administer survey instruments followed by a full analysis of the survey results. Where possible, trend analysis should be included. To the maximum extent possible, effective information technology tools should be used to streamline processing of survey-respondent lists, identification of topics, conduct of the surveys, and reporting of results back to each Head of participating DoD organizational elements. In most cases, raw survey results should also be available via web displays for both respondents and government staff. After the results are received, analyzed, and summarized, the respective results are provided Heads of DoD organizational elements. This survey capability should be overseen by a dedicated professional technical staff with expertise and experience relating to surveys and statistical methods, including, but not limited to, evaluating previous survey projects (current and previous respondents), specific tasks performed, range of type surveys, samples of results, size and diversity of survey population, and qualifications of analytical staff (educational degrees in statistics, analysis, etc).

All surveys must be in compliance with applicable DoD regulations, including DoDI 8910.01

"Information Collection and Reporting" and DoDI 1100.13 "Surveys of DoD Personnel." The contractor will assist O&MP with the timelines and process of obtaining all requisite clearances and approvals.

H.12. Responsiveness:

An integral part of successful performance under this contract is not only the production of quality products described in Section C, Performance Work Statement, but the short notice, quick turn timelines, initiative, attitude, ability and readiness to rapidly reprioritize. The activities of contractor personnel in the day to day oversight and administration of assigned portfolios. While the end product or deliverable is vital to successful performance, day-to-day oversight also includes client interaction and responsiveness. Accordingly, the contractor is required to proactively maintain assigned portfolios and be responsive to all entities with business dealings related to the assigned portfolios.

Participating contractors should be capable of responding to emerging unknown demands with as little as two weeks advance notice. As a result, the participating vendors should have a significant pool of employees who are both familiar with the activities of O&MP and available to quickly support the full scope of work.

L.1.1.3. Past Performance (FACTOR B):

a. The contractor may submit no more than three (3) typewritten pages for the past performance section with reference to section c below. All other past performance input must come from your customers through the Past Performance Questionnaire, Attachment 5. There is no page limit for the Past Performance Questionnaire.

b. The offeror’s customer must submit past performance information on the attached past performance questionnaire. Each past performance questionnaire must correspond to each experience example submitted (reference L.1.1.2.b (Experience)). The POCs identified on the questionnaire must be able to provide information on the quality of your performance.

c. Offerors are authorized to describe any problems encountered on the identified contracts and any corrective action taken. Each description shall not exceed one (1) page in length.

d. Offerors must either provide past performance information or the offeror must state affirmatively that they possess no relevant past performance. Offerors with no relevant past performance shall receive a past performance rating of neutral.

e. Send past performance information to catherine.stevens@whs.mil by September 7, 2012 at 5:00 P.M. EST. Failure to submit past performance information by this date or failure to send the prescribed email indicating that an offeror lacks relevant past performance means the proposal will be late; therefore it will be ineligible for award.

mailto:Elizabeth.Johnson@whs.mil

a. Notes:

1. WHS/AD reserves the right to determine which contracts submitted by the

Offeror are relevant to the requirements and to utilize only those references.

2. In the conduct of its past performance evaluation of Offerors, WHS/AD may use a variety of information sources in addition to information provided by the

Offeror. These sources may include, but are not limited to, technical reports, commercial or any available published information, and information derived from present or past Government or commercial customers of the Offeror.

WHS/AD may use past performance information obtained from sources other than those identified by the Offeror. Those Offerors who have no relevant past performance history will not be evaluated either favorably or unfavorably on past performance.

L.1.1.5. Management Plan (FACTOR D):

a. Each offeror shall provide its proposed approach for delivering high quality support services as defined in the PWS. This section shall address the technical approach, project management, communications, the offeror’s approach to staffing urgent requirements, and résumés.

b. Project Management shall discuss how the offeror proposes to manage the overall task order and each area of work (i.e. C-3.1 to C-3.5) in the performance work statement. The contractor shall explain its approach to performing the work in each area of work (i.e. C-

3.1 to C-3.5).

c. Communications shall discuss how the offeror proposes to manage communications with the Government. The Government needs to be able to contact contractor personnel from

6:00 a.m. to 12:00 PM seven days per week. This requires coordination and several points of contact because the Government needs a PM to be accessible to ensure the

Government can delivery urgent messages in a timely manner. Please discuss how you will manage this process.

d. The Contractor shall describe its approach to staffing urgent requirements.

e. Résumés of the personnel that the contractor has on its staff at the time of the offer that could perform the requirements in the sample tasks. At a minimum, each résumé shall list clearance level, education, and have discreet periods of performance for each job or task experience. Each résumé is limited to three pages.

f. Excluding résumés, this section shall not exceed six (6) typewritten pages.

g. While offerors must have a TS facility clearance (and provide proof) in their offer, the following additional capabilities are considered enhancements to an offeror’s ability to perform and as such will be considered more capable than those who do not provide proof of the capability.

1. Does the contractor team have TS safeguarding (provide proof)

2. Does the contractor team have an accredited SCIF (provide proof)

3. Does the contractor team have an accredited IS at the TS (or SCI) level (provide proof)

L.1.1.8. Pricing (FACTOR F):

b. Sample Tasks:

Offerors shall submit a firm, fixed price proposal for Sample Task #1 and Sample Task #2 in accordance with Section G.2.e.(5). Offerors shall submit separate price proposals for Sample

Task #1 and Sample Task #2.

L.2.1.2. All proposal documents shall be submitted as outlined below:

- paper form (one (1) original and three (3) copies) on white, untextured paper;

- one copy on a 3.5", high-density diskette or CD formatted for Microsoft Office

2000 (or newer) and formatted for 8 1/2" by 11 " single-spaced print;

- page margins shall be one (1) inch on all sides;

- the type for all proposal documents (including charts and graphs) shall be black;

- the font shall be 12 pt except for graphics, headers, footers, captions, and tables, which shall be no smaller than 8 pt; and, L.2.2.1. Information submitted shall not exceed the page limits stated below for each volume.

Evaluators will only read up to the maximum number of pages specified. If the page limit is exceeded, the pages in excess of the limit will be removed from the applicable volume and will not be considered as part of the evaluation. Copy requirements and page limitations are as follows:

Volume

/Factor Title

Hard

Copies

Electronic

Copy Page Limit

I Technical Original +

1 CD-

ROM/CD-

R

A Experience Original +

Included w.

Volume I

B Past Performance Original +

Included w.

Volume I

-3 page limit per Section L.1.1.3.c.

-No page limit for past performance questionnaires.

C Technical Approach to

Sample Task #1 and #2

Original +

Included w.

Volume I

D Management Plan Original +

Included w.

Volume I

E Small Business

Requirements

Original +

Included w.

Volume I N/A

Representations &

Certifications

Original +

Included w.

Volume I N/A

II Price Original +

1 CD-

ROM/CD-

R

N/A

L.2.2.2. What Counts as a Page: A page shall be an 8 ½” x 11” sheet of paper. Fold-outs shall be kept to a minimum, and shall be used only where a single 8 ½” x 11” page cannot accommodate a table or other graphic. Fold-outs shall not exceed (11” x 17”), and shall count as one page. All material shall be contained within the page limit identified for each volume, and all appendices, charts, graphs, diagrams, tables, photographs, drawings, etc., are included in the page count, with exception of items stated in L.2.2.3.

L.2.3. Closing Date/Time:

L.2.3.1. Submission of proposals, modifications or withdrawals of proposals shall not be accepted by facsimile or E-mail with the exception as detailed in Section L.2.3.2 below.

Documents shall be delivered as a single package and be marked with the Solicitation number on the outside of the package.

L.2.3.2. Past performance information as requested in Section L.1.1.3. shall be submitted to

Catherine Stevens at catherine.stevens@whs.mil by September 7, 2012 at 5:00 P.M. EST.

L.2.3.3. All proposal documents shall be received at the location specified in L.2.3.4. no later than 5:00 p.m., Eastern Standard Time (EST), Monday, September 10, 2012.

L.2.3.4. Proposals should be addressed and delivered to the following location:

Angela Kornegay c/o Catherine Stevens

Contracting Officer

Washington Headquarters Services

Acquisition Directorate

2521 South Clark Street, Suite 3000 mailto:Elizabeth.Johnson@whs.mil

Arlington, VA 22202

Phone: 703-545-0966 or 703-545-1978;

Email: catherine.stevens@whs.mil or angela.kornegay@whs.mil

When proposals are hand-carried or sent by courier service (Non-USPS), the Offeror assumes the full responsibility for ensuring that the proposals are received by the date and time specified above.

M.5.3. Past Performance (Factor B):

Past performance is the degree to which the contractor has satisfied its customers. Our evaluation will be subjective and based on your reputation with your customers. Some or all of your customers may be contacted and asked if they believe you were capable, efficient, and effective, if your performance conformed to the terms of your contract, if you were reasonable and cooperative, and if you were committed to customer satisfaction.

The Government reserves the right to determine which past performance examples submitted by the Offeror are relevant to the requirements. In the conduct of its past performance evaluation of

Offerors, the Government will evaluate past performance information submitted by your customers. However, the Government may use a variety of information sources in addition to information provided by the Offeror’s customers. These sources may include, but are not limited to: technical reports, commercial or any available published information, and information derived from present or past Government (i.e. federal, state, or local) or commercial customers of the Offeror.

The Government may consider past performance information regarding predecessor companies, key personnel who have relevant experience or subcontractors that will perform major or critical aspects of the requirement when such information is relevant. Failure of a contractor to disclose a relevant Government contract with poor past performance may affect the contractor's past performance rating.

A vendor who has past performance within DoD accomplishing organizational and management planning tasks is considered more important than performance with other Government agencies.

In accordance with FAR 15.305(a) (2) (iv), an Offeror without a record of relevant past performance or for whom information on past performance is not available will not be evaluated favorably or unfavorably on past performance (neutral evaluation).

mailto:catherine.stevens@whs.mil mailto:angela.kornegay@whs.mil

M.5.5. Management Plan (Factor D):

The Government will evaluate offeror’s management approach to ensure a quality service is delivered to the Directorate for Organizational and Management Planning, Office of the Director of Administration and Management, Office of the Secretary of Defense and that performance standards are met in accordance with the PWS. The Government will evaluate the following:

i. Contractor’s proposed management of the overall task orders and individual tasks;

ii. Communication plan to ensure the Government always has a reachable point of contact;

between 6:00 a.m. and midnight, seven days a week;

iii. The Contractor’s approach to staffing urgent requirements;

iv. Contractor’s bench personnel résumés at the time of submission of the offer;

v. The contractor’s proof of possessing the following:

1. Capability of safeguarding TS.

2. An accredited SCIF.

3. An accredited IS at the TS (or SCI) level.

M.7.2. Evaluation Methodology for Past Performance (Factor B):

Rating Description

High Only Excellent and Good assessments with some Satisfactory assessments. Offeror can have no “Marginal” assessments on any category in the questionnaire or PPIRS and no grave performance issues. In addition, the Government must have two or more assessments to support a high rating.

Moderate Mostly Excellent, Good, and Satisfactory assessments and no more than one Marginal assessment in any category of the questionnaire or PPIRS reference. In addition, this rating is also assigned to an offeror who has only one assessment that is rated as excellent or good, or satisfactory.

Low Two or more marginal assessments in any area of performance;

a marginal assessment combined with a documented grave performance issue; or a marginal OM &P reference.

Neutral The offeror has no record of past performance or for whom information on past performance is not available. The offeror is not evaluated either favorably or unfavorably on past performance.

Sample Task #2, Section 6.0.

6. Contractor Responsibilities. The contractor shall provide services that are “similar” to services offered under Special Item Number 874-3: Survey Services, as listed in the General Services

Administration Mission Oriented Business Integrated Services (MOBIS) contracting arrangement. Pricing shall be based on labor categories as described in Section B, The Schedule, of the master contract vehicle.