Attachment_01_Performance_Work_Statement_Amd_01.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

NON-PERSONAL SUPPORT SERVICES

FOR

DEFENSE INSTITUTE OF SECURITY COOPERATION STUDIES

28 January 2018

Part 1

General Information

1.0 General: This is a non-personal services contract to provide support services for ongoing programs. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 The Defense Institute of Security Cooperation Studies (DISCS) is the Department of Defense schoolhouse for the Security Cooperation and Security Assistance community, and is responsible for training and educating the Security Cooperation Workforce. DISCS is a subordinate organization to the Defense Security Cooperation Agency (DSCA) and implements training, education, workforce development, research, analysis, consultation, and information technology programs and initiatives, as directed by DSCA. DISCS’ mission is to educate the Security Cooperation Workforce to develop and execute innovative Security

Cooperation solutions that support mutual U.S. and partner interests.

1.2 The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, material, supervision, and other items and non-personal services necessary to perform the support services outlined in this performance work statement except for those specified as government furnished property and services. The contractor shall perform to the standards established in this contract.

1.3 Objectives:

1.3.1 DISCS requires contract support to successfully implement the following mission areas:

Educate and train the Security Cooperation Workforce and the Security Cooperation

Enterprise on effective security cooperation management policies, procedures, and techniques.

Enhance the long-term professional development of the Security Cooperation

Workforce through career and development programs.

Provide security cooperation research, consultation, and information dissemination for the Security Cooperation Enterprise.

1.3.2 As directed by DSCA, DISCS manages, implements, and supports a variety of programs, initiatives, and systems related to its mission areas. DISCS requires specialized subject matter expertise in the areas of Security Cooperation Workforce Development, Security

Cooperation Workforce Analysis, Education and Training Operations Analysis, Concept of

Operations Development, Budget and Resource Allocation Analysis, Datamining and Data

Analysis, Information Technology Requirements Definition, and Performance Metrics

Development and Reporting. The contractor, having the required subject matter expertise, will support DISCS in achieving its objectives for the following programs:

Security Cooperation Workforce Development Program (SCWDP)

International Affairs Certification Program (IACP)

Security Cooperation Workforce Development Database (SCWD-D)

Journal of Security Cooperation (JoSC)

Security Assistance Network (SAN) and International Security Assistance Network

(iSAN)

SC Lessons Learned and Best Practices

DISCS Academic Planning

DISCS Course Cost Benchmarking

DISCS Faculty Resource Utilization Analysis

DISCS Education and Training Operations and Resource Analysis

SC Education and Training Metrics Development and Reporting

DISCS Concept of Operations Development (CONOPS)

DISCS Academic Accreditation

Global Masters of Arts Program

1.4 Hours of Operation

1.4.1 The contractor is responsible for conducting business between the hours of 0800 – 1700

Monday through Friday except Federal Holidays or periods where contractors may have to travel at the discretion of DISCS, or when the Government facility is closed due to local or national emergencies, administrative closures, or similar Government directed facility closing. For the duration of the contract period of performance, the contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within the PWS when the

Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.4.2 Current holidays observed by the Federal Government are:

1) New Year’s Day

2) Martin Luther King Day

3) President’s Day

4) Memorial Day

5) Independence Day

6) Labor Day

7) Columbus Day

8) Veteran’s Day

9) Thanksgiving Day

10) Christmas Day

1.4.3 When government facilities are closed due to inclement weather or any other authorized closure, the contractor may invoice for employees performing under firm fixed price type

CLINs, if deliverables for the affected period are met. The Contractor is not authorized to bill the government for those employees performing under labor hour type CLINs, unless the contractor can perform productive duties from an alternate worksite approved by DISCS.

1.5 Place of Performance

1.5.1 The Contractor shall perform tasks primarily at DISCS campus located at Wright-

Patterson AFB, OH 45433. Some tasks may be performed at the contractor’s facility to achieve the objectives of the contract, but the primary duty location for the Contractor’s personnel supporting this contract shall be at DISCS’ campus, and daily physical presence of the

Contractor’s workforce at the primary duty location is required to successfully perform all of the contract tasks. Performance of some tasks under this contract will require contractor personnel to travel away from their primary duty location at DISCS’ discretion.

1.6 Travel and Other Direct Costs

1.6.1 The government anticipates CONUS and possible OCONUS travel will be required in support of the contract. Travel cost shall be reimbursed in accordance with FAR 31.205-46. All travel shall be approved by the contracting officer, prior to the incurrence of any travel cost by the contractor. There shall be no fees added to the travel costs. A dollar amount will be designated in a separate Contract Line Item Number (CLIN) to cover costs for Travel. The

Contractor shall not exceed that amount without prior notification and written approval of the

Contracting Officer.

1.6.2 Travel: As requested by the government and in support of the stated tasks and deliverables, the contractor will be required to travel within the United States and potentially internationally, but all of the specific travel locations and dates are unknown at this time. The potential exists for up to two members of the Contractor’s personnel to travel up to three times per month for a duration of up to three days per trip.

1.6.3 Other Direct Costs: ODCs shall be approved by the contracting officer prior to the contractor incurring the costs. ODC for licensing of software and subscriptions are anticipated in the execution of the tasks. Other Direct Costs (ODC) including travel are reimbursable at the

Contractor’s actual cost with no allowance for profit or fee.

1.7 Period of Performance

1.7.1 The duration of the period of performance (POP) for this effort shall be for one (1) Base

Year of 12 months and two (2), 12-month option years. The POP reads as follows:

Base Year 1 April 2018 – 31 Mar 2019

Option Year I 1 April 2019 – 31 Mar 2020

Option Year II 1 April 2020 – 31 Mar 2021

1.8 Labor Categories and Standards

The following labor categories and associated personnel qualifications are required by the contractor, and the contractor shall provide personnel who meet the minimum standards for each of the following labor categories.

1.8.1 Contractor’s Program Manager

The Program Manager is responsible for the overall performance of the contract and contract administration. The Program Manager provides executive level sponsorship of the project at the company level and participates project management reviews and interfaces with the Agency's

Contracting Officer.

Required Experience:

At least 5 years of project/program management experience in direct support of international programs, foreign military sales, or security cooperation programs.

Required Education & Training:

Minimum of a Master’s Degree in Business Administration or Science

Required Skills:

Project/Program Management of activities directly related to International Programs.

1.8.2 Security Cooperation Workforce Development SME & Project Manager

The Security Cooperation Workforce Development (SCWD) subject matter expert (SME) is the senior member of the project execution team and maintains expertise with the Security

Cooperation Workforce Development Program (SCWDP), related initiatives, and supporting processes and IT systems. The SCWD SME is also responsible for the day-to-day project management and oversight of personnel assigned to the project, and serves as the Program

Manager's alternate with the same authority as the Program Manager. The SCWD SME is responsible for quality control within the project and facilitates task and deliverable review for accuracy, timeliness, and the appropriate application of research methods and best practices among the entire team. The SCWD SME has the necessary experience within the Department of

Defense to fully understand and manage the support provided to multiple SC Enterprise-wide initiatives related to Security Cooperation Workforce Development, Security Cooperation

Education and Training, and DISCS’ mission areas. The SCWD SME shall have the necessary education to understand how DISCS’ mission supports DSCA's strategic plan and broader U.S.

foreign policy objectives. The SCWD SME provides consultation to DISCS, DSCA, and other members of the SC Enterprise on matters related to SC Workforce Development. Subject Matter

Expertise is provided via person-to-person consultation, responding to requests for information submitted to DSCA and DISCS, and developing communication materials, technical documents, presentation material, and by delivering presentations to both internal and external audiences including speaking engagements as requested. The SCWD SME is also a technical expert on the data sources for SC Workforce manpower and personnel data systems, and is responsible for developing technical requirements to enhance the Security Cooperation Workforce Development

Database (SCWD-D). The SCWD SME develops and delivers training for the SCWD Database and the IACPD to end users throughout the SC Community. The SCWD SME serves as a liaison between the users of SC Workforce IT Systems, DISCS and technical development teams and facilitates requirements gathering sessions, translates business rules into technical requirements, and facilitates the review and submission of technical requirements to system developers. The

SCWD SME also maintains expertise in quantitative analysis and statistical research methods and utilizes this expertise to develop predictive models for SC Workforce management initiatives, training and education resource allocation, and program budget projections. The

SCWD SME also provides recommendations for policy guidance and task memorandum language related the SCWDP, and drafts guidance document language as required to incorporate subject matter expertise into issuances.

Required Experience:

At least 5 years of experience designing and executing independent research using both quantitative and qualitative research methods.

At least 10 years of experience developing predictive statistical models related to organizational operations.

At least 10 years of experience designing and implementing survey instruments using recognized industry standards research using survey data.

At least 10 years of experience directly supporting international programs, foreign military sales or security cooperation programs.

At least 10 years of experience executing and supporting training and education activities.

At least 10 years of experience executing and supporting workforce development initiatives.

At least 5 years of experience using the Security Cooperation Workforce Development

Database and analyzing Security Cooperation Workforce data.

Required Education & Training:

Minimum of Master’s Degree in International Relations, International Affairs, International Politics, Operations Research, or Statistics

Has completed formal education at the collegiate level in quantitative analysis or quantitative research methods.

Has completed the following training courses: (1) Security Cooperation Management

Orientation Course (SCM-OC-OL), (2) International Programs Security Requirements

Course (IPRS) or equivalent, (3) Missile Technology Control Regime Course.

Quantitative Analysis

Qualitative Analysis

Expertise with the Security Cooperation Workforce Development Database (SCWD-D)

Survey Design and Implementation

Resource Utilization Analysis

Predictive Modeling

International Affairs

Workforce Development

Data Collection Design and Analysis

Training and Education

System Requirements definition and Analysis

Research Report Writing

Expertise with quantitative analysis and statistical software (e.g., IBM SPSS, SAS, or

STATA)

Expertise with Survey Implementation Software (eg., survey monkey, survey methods, etc.)

Expertise with Microsoft Excel, PowerPoint, Word, and OneNote

1.8.3 Security Cooperation Workforce Research Consultant (NCR)

The Senior Security Cooperation Workforce Development (SCWD) Consultant is responsible for providing day-to-day research, analysis, and program support services to the

DSCA Workforce Development Directorate and the National Capital Region DISCS Campus.

The focus of tasks are on research and analysis in direct support of the SCWD Program including topics related to SC Workforce Management, Professional Certification Tracking, SC Workforce

Gap Analysis, as well as SC Workforce composition and assignment analysis. The Senior

SCWD Consultant will use both quantitative and qualitative methods to design and conduct research on the SC Workforce so that data trends and anomalies can be both identified and explained with in context of the SCWD Program. The Senior SCWD Consultant will generate business intelligence reports based on research and analysis completed, and will assist in the preparation of briefings used for informational meetings, presentations, and to support senior leadership decisions. Other primary support duties include data collection support for SC

Workforce data, providing input to the definition of supporting system requirements, analyzing new data sources and evaluating their utility to the program and facilitating the process to establish new data automation between authoritative systems.

Required Experience:

At least 5 years of experience conducting research and analysis using both quantitative and qualitative methods.

At least 5 years of experience directly supporting international programs, foreign military sales or security cooperation programs.

At least 5 years of experience executing and supporting workforce development or training and education activities. At least 5 years of experience developing business intelligence reports and preparing presentations and briefings to present research findings.

At least 5 years of experience analyzing data systems and supporting requirements definition for system enhancements.

Required Education & Training:

Minimum of Master’s Degree in International Relations, International Affairs, International Politics, Operations Research, Statistics, Accounting, or Financial

Management.

Has completed the following training courses: (1) Security Cooperation Management

Course (IPRS) or equivalent.

Workforce Development

Training and Education

International Affairs

Data Collection and Analysis

Quantitative Research Methods

Qualitative Research Methods

Report Writing and Briefing Preparation

Systems Analysis and Requirements Definition

Expertise with the Security Cooperation Workforce Development Database (SCWD-D)

Expertise with the International Affairs Certification Program Database (IACPD)

Expertise with the administration of the Security Assistance Network (SAN) and the

International Security Assistance Network (iSAN)

Expertise with Microsoft Excel, PowerPoint, and Word

Expertise with Adobe Creative Suite Software (Photoshop, Lightroom, Acrobat Pro)

1.8.4 Senior Security Cooperation Workforce Development & Management

Operations Consultant 940

The Senior Security Cooperation Workforce Development (SCWD) and Management

Operations Consultant is responsible for executing and consulting other team members on tasks related to SC Workforce Development, SC education and training research and analysis, and other programs that support DISCS' mission areas. The research and analysis tasks executed by the Senior SCWD Consultant emphasize DISCS' training and education operations, including research and analysis of accounting and budget data and the execution of return on investment analyses. The Senior SCWD Consultant is also responsible for providing consultation to other team members and external customers on supported Information Technology systems including the Security Assistance Network (SAN), the Security Cooperation Workforce Development

Database (SCWD-D), the International Affairs Certification Program Database (IACPD), and the

International Security Assistance Network (iSAN). The Senior SCWD Consultant also maintains technical writing proficiency and documents instructions, troubleshooting steps, and drafts correspondence for dissemination to internal and external customers. The Senior Security

Cooperation Workforce Development (SCWD) and Management Operations Consultant also supports temporary projects related to DISCS' internal operations including, but not limited to institutional re-accreditation, reviewing and editing academic journal articles in preparation for publication, concept of operations development, and resource requirements definition and gap analysis.

Required Experience:

At least 5 years of experience analyzing budget and account data.

At least 5 years of experience directly supporting international programs, foreign military sales or security cooperation programs.

At least 5 years of experience executing and supporting training and education activities.

At least 5 years of experience executing and supporting workforce development initiatives.

At least 5 years of experience using the Security Cooperation Workforce Development

Database and analyzing Security Cooperation Workforce data.

At least 5 years of experience drafting program documentation and defining workforce development program requirements, and drafting formal correspondence in preparation for Sr. Executive level signature.

At least 5 years of experience developing and writing technical documents and user guides for workforce data systems.

Required Education & Training:

Minimum of Master’s Degree in International Relations, International Affairs, International Politics, Operations Research, Statistics, Accounting, or Financial

Management.

Has completed the following training courses: (1) Security Cooperation Management

Course (IPRS) or equivalent.

Workforce Development

Budget Analysis

International Affairs

Data analysis

Technical Writing

Editing Academic Journal Articles Related to Security Cooperation & Security

Assistance

System Requirements definition and analysis

Expertise with the Security Cooperation Workforce Development Database (SCWD-D)

Expertise with the International Affairs Certification Program Database (IACPD)

Expertise with the administration of the Security Assistance Network (SAN) and the

International Security Assistance Network (iSAN)

Expertise with Microsoft Excel, PowerPoint, and Word

Expertise with Adobe Creative Suite Software (Photoshop, Lightroom, Acrobat Pro)

1.8.5 Security Cooperation Workforce Research Consultant (WPAFB)

The Security Cooperation (SC) Workforce Research Consultant is responsible for executing research and analysis tasks related to the Security Cooperation Workforce Development

(SCWD) Program and operations of DISCS' SC training and education mission. The SC

Workforce Research Consultant implements both long-term and short-term research projects and conducts data collection and data-mining on a variety of sources to make connections between various datasets, conducts data analysis using predictive models developed by the SCWD SME, and makes recommendation for new models. The SC Workforce Research Consultant develops briefings based on analysis completed and presents findings as requested. The SC Workforce

Research Consultant is also responsible for identifying, documenting, and resolving issues with the supported information technology systems (or escalating for resolution to the appropriate technical expert). The SC Workforce Research Consultant interfaces with internal and external users of SC Workforce data systems on a daily basis, and is responsible for assisting them with using the applications to maximum effectiveness. The SC Workforce Research Consultant also assists with the requirements definition and review of supported SC Workforce systems, analyzes new sources of data and assesses their utility related to the SCWD Program and DISCS'

SC Training and Education Program. The SC Workforce Research Consultant is responsible for pre-release testing of supported SC Workforce systems and works with system developers to identify required fixes, verifying fixes, and updating technical requirement documentation.

Required Experience:

At least 5 years of experience designing and conducting both quantitative and qualitative research studies.

At Least 5 years of experience analyzing research data using statistical software.

At least 5 years of experience executing data collection projects and identifying anomalies in data.

At least 5 years of experience documenting research and presenting research findings.

Direct professional experience analyzing Security Cooperation Workforce Development

Database (SCWD-D) data, and resolving or escalating issues related to the data.

Direct professional experience conducting datamining on workforce data.

Direct experience using Microsoft OneNote to facilitate discussions and to track action items.

Required Skills:

Workforce Development

Budget Analysis

Data analysis

Technical Writing

System Requirements definition and analysis

Expertise with Microsoft Excel, PowerPoint, Word, and OneNote

1.8.6 Security Cooperation Workforce Data Analyst

The Security Cooperation (SC) Workforce Data Analyst is responsible for supporting the execution and implementation of the daily research tasks and multiple SC Workforce data system operations. The SC Workforce Data Analyst is the initial point of contact for new users of the Security Assistance Network (SAN), International Security Assistance Network (iSAN), Security Cooperation Workforce Development Database (SCWD-D), and the International

Affairs Certification Program Database (IACPD). The SC Workforce Data Analyst is responsible for the appropriate assignment of system permissions and assists new users with data collection and usability of the supported SC Workforce systems. The SC Workforce Data Analyst also provides in-class support for DISCS' Training Automation blocks of instruction to ensure all students know how to gain access to the SC Training Management System (TMS) hosted on the

SAN. The SC Workforce Data Analyst conducts both long-term and short-term datamining and data analysis projects in support of DISCS training and education mission, and assists with the development of material to present research findings. The SC Workforce Data Analyst is also responsible for identifying, documenting, and resolving issues with supported systems, and assists with the pre-release testing of enhancements to supported systems. The SC Workforce

Data Analyst maintains expertise with DISCS' internal operations to provide meeting facilitation support using Microsoft OneNote to coordinate the data entry of meeting agenda items and action item tracking for DISCS' Directorates.

Required Experience:

At least 5 years of experience providing support to external Department of Defense clients.

At least 5 years of experience supporting training and education programs in the

Department of Defense.

Experience executing data collection projects and identifying anomalies in data.

Experience documenting research and presenting research findings.

Direct professional experience analyzing Security Cooperation Workforce Development

Database (SCWD-D) data, and resolving or escalating issues related to the data.

Direct professional experience conducting datamining on workforce data.

Direct experience using Microsoft OneNote to facilitate discussions and to track action items.

Required Skills:

Workforce Development

End-user Support

Database Administration

Data mining and analysis

Technical Writing

System Requirements definition and analysis

Expertise with the Administration of the Security Assistance Network (SAN) and

International Security Assistance Network (iSAN)

Expertise with Microsoft Excel, PowerPoint, Word, and OneNote

1.9 Post Award Conference/Periodic Progress Meetings

1.9.1 The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation

Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other

Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.10 Contractor Personnel

1.10.1 The contractor shall provide a program manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The program manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The program manager or alternate shall be available during normal business hours as outlined above, Monday thru Friday except

Federal holidays or when the government facility is closed for administrative reasons. The program manager shall be responsible for managing and overseeing the activities of all contractor personnel, as well as any subcontractor efforts used in performance of this effort. The program manager responsibilities shall include all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in the Performance Work Statement (PWS). Resumes submitted for employees assigned to perform under this PWS shall contain documented experience directly applicable to the functions to be performed.

1.10.2 Key personnel are those personnel considered essential to successful contractor performance, including all categories in section 1.8 of this PWS. The contractor must provide resumes of all key personnel in response to this PWS and all subsequent contract modifications.

The resumes must identify all key personnel and their proposed role in the execution of the PWS.

1.10.3 The Program Manager or Alternate shall be available between 8:00 a.m. to 5:00 p.m., Monday thru Friday and at other times of contractor supported operations including Federal

Holidays or when the Government facility is closed for administrative reasons.

1.11 Contracting Officer Representative (COR)

1.11.1 The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: Ensure the Government meets its contractual obligations to the contractor under the contract/order: perform inspections necessary in connection with contract performance: liaison with the prime contractor, your staff, other contractors, and customers related to the project: when possible, but without change to the existing contract/order, resolve issues:, inform the Contracting Officer, in writing, of any needed changes to the scope of work included in the contract/order; and specify if these changes were recommended by you or the contractor: coordinate availability of government furnished property, and provide site entry of

Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the

Contractor, states the responsibilities and limitations of the COR, particularly with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.12 Contractor Employees

1.12.1 Contractor personnel shall present a neat appearance and be easily recognized as contractor employees by wearing a Security Identification Badge at all times while on

Government premises. When contractor personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties, they must identify themselves as such to avoid creating the impression they are government employees.

1.12.2 Contractor personnel performing work under this contract must have a SECRET clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached

DD254.

1.12.3 Physical Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured as required by the local

Government facility.

1.12.4 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The

Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

Contracting Officer.

1.12.5 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the

Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the

Contractor.

1.12.5.1 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.12.6 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.13 Special Instruction

1.13.1 General. All official documents and deliverables described in this PWS, and any subsequent amendments or modifications, will be submitted in writing and electronically, on the prime contractor’s letterhead.

1.13.2 Progress Report. Progress reports are to be submitted to the DSCA COR no later than the 10th workday of every month. Progress reports must be submitted on the prime contractor’s letterhead. Failure to provide reports correctly will necessitate a resubmission by the contractor.

The monthly Progress Report will include, but is not limited to: Contract number; brief task description; a narrative review of the work accomplished during the reporting period and/or significant events; deliverable process; problem areas; anticipated activity for the next reporting period; description of any travel or unique services provided.

1.13.3 Delivery Instructions. All deliverables will be delivered to the DSCA COR no later than the date specified in this PWS. Deliverables are to be transmitted in a hard copy and electronically, with a cover letter, on the prime contractor’s letterhead, describing the contents.

1.13.4 Inspection and Acceptance. In the absence of other agreements negotiated with respect to time provided for government review, deliverables will be inspected and the contractor notified of the DSCA COR’s findings within 15 workdays of normally scheduled review. The

DSCA COR will have the right to reject or require correction to any deliverables that do not meet the requirements of the PWS or are found to be contrary to the information contained in the contractor’s accepted proposal. In the event of a rejected deliverable, the DSCA COR will notify the contractor in writing as for the specific reasons why the deliverable was rejected. The contractor will have 10 business days to correct the rejected deliverable and return it to the

DSCA COR. Representatives of the government and the contractor will meet telephonically at a time designated by the government on a quarterly basis to review performance; to inspect work for compliance with the PWS, the associated contractor proposal, and to accept or reject deliverables completed since the previous review. Quarterly reviews will normally be held at the place of task performance. In the event that the contractor is excused from attending any final review, formal acceptance or rejection of deliverables will be accomplished by mail.

1.13.5 Payment Information. Invoicing Instructions: Requests for payments must be submitted electronically via the Internet through the Wide Area Workflow – Receipt and

Acceptance (WAWF-RA) system at https://wawf.eb.mil. All contractors must create two documents (Invoice and Receiving Report; i.e. Combo Documents) with a single-data entry session https://wawf.eb.mil/

1.14 Quality Control Plan (QCP)

1.14.1 The contractor shall develop and maintain an effective quality control plan to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control plan is the means by which he assures himself that his work complies with the requirement of the contract. After the QCP has been accepted, the contractor shall get the written approval of the KO for any proposed changes, thereafter. Whenever changes are made to the QCP, a copies of the revised document shall be submitted to the KO and COR within 5 working days.

1.14.2 The QCP shall demonstrate the ability to provide oversight, measurements, and reporting processes to ensure compliance with all contract requirements.

1.14.3 The QCP shall provide a retention plan for employees and a plan to refill positions within 30 days of the termination or resignation of an employee.

1.15 Quality Assurance

1.15.1 The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.16 Organizational Conflict of Interest

1.16.1 The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services that may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the

Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements that may relate to the OCI.

1.17 Security Requirements

1.17.1 The overall classification of work associated with this PWS is at the SECRET level for purposes of access to unclassified DoD computer networks. Contractor personnel performing under this contract shall have a SECRET level clearance.

1.17.2 Upon award of this contract, names and social security numbers (SSN) of contract employees working on this contract will be submitted to the DSCA Security Officer. DSCA requires a Visitor Authorization Request (VAR) to be submitted to DSCA Security signed by the

FSO verifying the contractor personnel security credentials. If a contract member does not have the appropriate investigative or security clearance requirement the contract employee will be denied the ability to work in support of this PWS.

1.17.3 Any visit(s) to DSCA by contractor personnel not physically/permanently assigned to this contract (company presidents, company security managers, contract employees, etc.) require an escort by the DSCA POC they are visiting.

1.17.4 Upon completion of this contract, the contract employee(s) will surrender all government supplies, materials and equipment to the COR or designated government representative. Upon the completion of the contract, any contract employee(s) officially in-processed by the DSCA Security Officer, is/are required to out-process with DSCA Security and return all access badges to the DSCA Security Officer.

1.17.5 If the Government notifies the contractor that the employment or the continued employment of any contractor employee is prejudicial to the interests or endangers the security of the United States of America, that person will be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contract members during the course of the contract period. The awarded contract company shall make any changes necessary in the appointment(s). Security incidents involving contractors will be posted by

DSCA Security personnel and the details forwarded to DISCO and the contractor FSO for action.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS, INITIALISMS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the

U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key

Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized, written document specifying the surveillance methodology used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The

Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTS Commercial-Off-the-Shelf

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Plan

SCWD Security Cooperation Workforce Database

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide the personnel necessary to assist with the contractor set-up computers and network access.

3.2 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Utilities: The Government will provide all utilities in the facility for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment (If applicable): The Government will provide the contractor access to scanners, fax machines, and printers for us in performance of the tasks outlined in this PWS

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General : The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5. Tasks:

5.1 Task 1: Provide Subject Matter Expertise and Consulting Services for SC Workforce

Initiatives.

5.1.1. As directed by DSCA, DISCS manages, implements, and supports a variety of programs, initiatives, and systems related to its mission. DISCS requires specialized subject matter expertise in the areas of Security Cooperation Workforce Development, Security

Cooperation Workforce Analysis, International Affairs Professional Certification, Education and

Training Operations Analysis, Concept of Operations Development, Budget and Resource

Allocation Analysis, Datamining and Data Analysis, Information Technology Requirements

Definition, and Performance Metrics Development and Reporting.

5.1.2. The contractor shall provide required subject matter expertise to provide consulting and advisory services to ensure DISCS objectives, as directed by DSCA, will be met for the following programs, initiatives, and systems:

2.0 Security Cooperation Workforce Development Program (SCWDP)

3.0 Security Cooperation Workforce Development Database (SCWD-D)

4.0 International Affairs Certification Program (IACP)

5.0 International Affairs Certification Program Database (IACPD)

6.0 Journal of Security Cooperation (JoSC)

7.0 Security Assistance Network (SAN) and International Security Assistance

Network (iSAN)

8.0 SC Lessons Learned and Best Practices

9.0 DISCS Academic Planning

10.0 DISCS Course Cost Benchmarking

11.0 DISCS Faculty Resource Utilization Analysis

12.0 DISCS Education and Training Operations and Resource Analysis

13.0 SC Education and Training Metrics Development and Reporting

14.0 DISCS Concept of Operations Development (CONOPS)

15.0 DISCS Academic Accreditation

16.0 Global Masters of Arts Program (GMAP)

5.2 Task 2: Rapid Identification of Training and Education Gaps in the SC Workforce.

In order to prepare for and support DISCS’ role in the implementation of the DSCA

Director’s vision and the requirements mandated by the 2017 NDAA, DISCS requires contract support for research, and analyzes, to support the security cooperation workforce structure. In order to ensure success, the training requirements shall be very specific. The contractor shall define requirements in terms that include, but are not limited to, the specific audiences, locations, number of personnel, and specific training and education levels required.

5.3 Task 3: Development and Analysis of Predictive Resourcing Models.

5.3.1 DISCS requires a contractor to conduct predictive operational analysis used to make resourcing decisions. The contractor shall provide data analysis for specific training and education requirements by the Security Cooperation Workforce.

5.4 Task 4: Requirements Definition and Beta-Testing for Supporting System Enhancements.

5.4.1 DISCS requires a contractor to define new requirements to enhance the systems based on new SCWDP requirements. Relevant systems shall be analyzed to identify necessary enhancements and then defined as a synthesized set of requirements based on the tracking requirements for the program. As new requirements are produced, DISCS will require a contractor with expertise in the end-use and data of tracking systems to beta test new enhancements. The contractor shall also document and incorporate new enhancements into user guides and new user training.

5.5 Task 5: Additional Operations Research, Data Collection, Analysis, and Performance

Monitoring.

5.5.1 DISCS requires a contractor to seamlessly incorporate new aspects of the 2017 NDAA

SCWDP into DISCS operations research, analysis models, and performance metrics. In addition, the contractor shall synchronize and incorporate the Assessment, Monitoring, and Evaluation

(AM&E) requirements of the SCWDP into the performance monitoring of DISCS operations where applicable and synchronize the definition of technical requirements for SCWDP supporting systems with SCWDP AM&E requirements.

5.5.2 The contractor shall be familiar with a variety of data collection tools and shall provide expertise on the development of new collection tools including the design of data calls and survey instruments. The contractor shall design and implement surveys in order to produce statistically significant results from representative samples while minimizing error.

5.5.3 The contractor shall provide subject matter expertise with quantitative analysis, and adhere to appropriate statistical modeling based on the characteristics of sample data and the variables under study. Specifically, the contractor shall provide expertise with quantitative analysis of data related to the SC Workforce and training operations. The contractor shall perform complex research and analyzes of data and predictive statistical models utilizing trend analysis, resource supply and demand indicators, and quantitative analysis methods including bivariate regression, multivariate regression, and multiple logistical regression to analyze the impacts of multiple variables on predictive outcomes.

5.6 Task 6: Operational and Systems Support, and Data Collection.

The contractor shall provide operational and systems support and data collection services associated with the following systems and applications:

SAN

iSAN

SCWD-D

IACPD

Security Cooperation Training Management System (SC-TMS)

Partner SC-TMS

5.6.1 The contractor shall provide end-user technical and usability support for the SAN and iSAN. The contractor shall provide telephonic and email support to all SAN and iSAN users who request assistance logging into and gaining access to the systems. The contractor shall maintain the technical expertise with the system, conduct browser troubleshooting, and escalate unresolved issues to the appropriate office of responsibility for ultimate resolution.

5.6.2 The contractor shall provide operational support for…