Revise_March_15_2018_PWS__Control-M.pdf

Performance Work Statement CONTROL-M Maintenance & Support

Mar 15, 2018

Requiring Activity: Defense Security Assistance Development Center (DSADC)

1. Introduction: This is an annual renewal of the maintenance for Control-M Distributed

Systems and Control-M/Enterprise Manager maintenance. As the Control-M series of products are currently required and critical standards for DSAMS and its operations, it is imperative that this maintenance be continued.

The Control-M software package performs job scheduling and workload automation. It is essential for day-to-day functions of both the SCIP and the DSAMS Application environments. Our current setup includes: 1 Control-M Database Server, 1 Control-M

Application Server, and 9 Endpoint servers. Control-M allows DSCA Mechanicsburg to create and schedule jobs to perform a myriad of crucial tasks that would be manually difficult to maintain without it’s use.

In the DSAMS Development environment, there is currently one server that acts as an endpoint for Control-M to schedule jobs to run. Each night, Control-M runs the nightly application builds for DSAMS and sends alerts to the responsible parties in the event of a failure.

Throughout the day, Control-M is running jobs that sync database changes and control the flow of information within the DSAMS application.

In the SCIP environment, there are currently eight servers that act as endpoints for

Control-M to schedule job-runs. These servers span the SCIP Development, SCIP Test/QA, and

SCIP COOP applications. Every night, Control-M is responsible for running the “Data Refresh” to provide users the most up-to-date information available. Throughout the day, Control-M is also running crucial jobs including, sending user account status notification emails, populating data via Web-service, Flat-file, or Oracle proprietary files for Navy, EUM, CIN Applications, etc., and updating specific Web-pages with the latest status.

The licensing model that DSCA Mechanicsburg is using must migrate to the new platform. This new licensing model requires DSCA Mechanicsburg to have a license for each endpoint. There is also a required fee to complete the migration. DSCA Mechanicsburg is currently using Control-M with 9 endpoints and an additional 1 endpoint is needed for future growth.

The Control-M application is essential to the overall success of DSCA Mechanicsburg operations, due to the easily managed automation it provides. Tasks would otherwise require a great deal of oversight and cost many man hours, on a regular basis to manually run what had been previously automated. The reliability and customization provided by the Control-M software allows DSCA Mechanicsburg employees to focus on future areas of responsibility and growth.

2. Background: Control-M software was integrated into DSAMS use as it was the only integrated solution that provided simplified job scheduling over a multitude of platforms and applications. It also integrates scheduling applications and links the production environments to vital system activities. These products are mission-critical – we use the software for all of our batch execution to include Forte builds, some server maintenance, etc.

3. Specific Requirements and Scope of Work:

Period of Performance:

Base Year: 21 March 2018 through 20 March 20 2019

Option Year 1: 21 March 2019 through 20 March 2020

Option Year 2: 21 March 2020 through 20 March 2021

License BMC Part # LP034.0.0.00

License BMC Part # LAMTF.0.0.00

Support, BMC Support Contract ID 121947

Scope of work:

Specific Control-M support is as defined above as well as any major and minor upgrades. All associated support services also include any troubleshooting with the above items and cannot be predetermined. As this is a support contract, tasks will be identified based on future upgrades or failures which are undefined at this time.

4. Deliverables: Written and/or electronic notification from the vendor stating that subject

Control-M support is available/delivered. Notification should include any serial numbers and/or account numbers assigned to the software packages, thereby allowing the Government to contact the vendor for the contracted technical support, as required.

Control-M Workload Automation Platform (Base) Per Enterprise Extended License (1)

Control-M Workload Automation Platform (Base) Per Enterprise Extended Support (1)

Control-M Workload Automation Platform (Per Server Endpoint) Extended License (10)

Control-M Workload Automation Platform (Per Server Endpoint) Extended Support (1)

Deliver to:

Defense Security Assistance Development Center

Attn: Will Ritcher

5450 Carlisle Pike, Bldg 107N

Mechanicsburg, PA 17050

5. Security/Sensitivity: All work associated with this SOW is UNCLASSIFIED.

Sensitivity – No access is required for non-U.S. citizen government and contractor personnel.

6. Government Furnished Equipment (GFE)/Government Furnished Information (GFI)

Government Furnished Software (GFS): N/A

7. Task Monitors (TMs) / COR:

Primary Task Monitor & Ship To Address:

Name: Mr. Brandon Pack

Agency: Defense Security Assistance Development Center

Address: 5450 Carlisle Pike, Bldg 107N, Mechanicsburg, PA 17050

Ph: (717) 605-9292

Email: william.b.pack4.civ@mail.mil

Primary Contracting Office Rep (COR):

Name: Mr. Will Ritcher

Agency: Defense Security Assistance Development Center

Address: 5450 Carlisle Pike, Bldg 107N, Mechanicsburg, PA 17050

Ph: (717) 605-9078

Fx: (717) 605-9007

E-mail: william.j.ritcher2.civ@mail.mil

Contracting POC/Office:

Name: TBD

Agency: Defense Security Cooperation Agency (DSCA)

Address: 201 12th Street, South, Ste 402, Arlington, VA 22202

Phone: TBD

Email: TBD

8. Contract Type: Firm-fixed price

9. Document Review: N/A

10. Document Deliverable Criteria: N/A

11. Other Pertinent Information or Special Considerations: N/A

12. Contractor Travel: N/A

13. Section 508 Accessibility Standards:

The following Section 508 Accessibility Standards (Technical Standards and Functional

Performance Criteria) are applicable to this acquisition:

Applicable Section 508 Product Requirements

Technical Provisions

1194.21 Software Applications and Operating Systems

Functional Performance Criteria

194.31 Functional Performance Criteria

Information, Documentation, and Support

1194.41 Information, Documentation, and Support