PPQ.pdf

PAST PERFORMANCE QUESTIONNAIRE

HQ0013-17-R-0001

IT Management Support Service

DUE: 1:00 PM February 13, 2017

(Note: Complete questionnaire and email to Ali Beshir at ali.m.beshir.civ@mail.mil)

I. EVALUATION OF OFFEROR:

Company/DivisionProviding Services:

Address:

Description of Project:

Contract Number: Dollar Value (Annual):

PerformancePeriod: PerformanceLocation:

Type of Contract:

Check One:

Fixed Price CostReimbursement Time & Material Other (Please Specify):

Type & Extent of Subcontracting:

II. EVALUATED BY:

Company/Organization/Address:

Name & Title:

Signature:

Date: Telephone:

FAX:

III. EVALUATION CRITERIA:

ponse per question. Please answer questions 1 through 13 using the following criteri a. Circle only one res

Rating Definition Note Exceptional (4)

Performance met contractual To justify an “exceptional” rating, identify multiple requirements and exceeded many to the significant events and state how they were of government’s benefit. The contractual benefit to the government. A singular benefit, performance of the element or sub however, could be of such magnitude that it alone element being evaluated was merits an “exceptional” rating. Also, there should accomplished with few minor problems for have been no significant weaknesses identified.

which corrective actions taken by the contractor were highly effective.

Very Good (3)

Performance met contractual To justify a “very good” rating, identify a significant requirements and exceeded some to the event and state how it was a benefit to the government’s benefit. The contractual government. There should have been no significant performance of the element or sub weaknesses identified.

element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory (2)

Performance met contractual To justify a “satisfactory” rating, there should have requirements. Thecontractual been only minor problems, or major problems the performance of the element or sub contractor recovered from without impact to the element contained some minor problems contract/order. There should have been no for which corrective actions taken by the significant weaknesses identified. A fundamental contractor appeared to be or were principle of assigning ratings is that contractors will satisfactory. not be evaluated with a rating lower than

“satisfactory” solely for not performing beyond the requirements of the contract/order.

Marginal (1)

Performance did not meet some To justify a “marginal” performance rating, identify contractual requirements. Thecontractual a significant event in each category that the performance of the element or sub contractor had trouble overcoming and state how element being evaluated reflected a it affected the government. A “marginal” rating serious problem for which the contractor should be supported by referencing the did not identify corrective actions. The management tool that notified the contractor of contractor’s proposed actions were only the contractual deficiency (e.g., management, marginally effective or were not fully quality, safety, or environmental deficiency report implemented. or letter).

Unsatisfactory (0)

Performance did not meet most To justify an “unsatisfactory” rating, identify contractual requirements and recovery multiple significant events in each category that was not accomplished in a timely manner. the contractor had trouble overcoming and state The contractual performance of the how it affected the government. A singular element or sub element contained a problem, however, could be of such serious serious problem(s) for which the magnitude that it alone merits an “unsatisfactory” contractor’s corrective actions were rating. An “unsatisfactory” rating should be ineffective. supported by referencing the management tools used to notify the contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency report or letter.

IV. QUESTIONS:

Question ponse

1. Evaluate the contractor's overall commitment to quality performance and customer satisfaction.

Comment:

4 – Exceptional 3 – Very Good 2 – Satisfactory

1 – Marginal 0 – Unsatisfactory N/A

2. Evaluate the contractor's overall technical competence.

3 – Very Good 2 – Satisfactory

1 – Marginal 0 – Unsatisfactory N/A

3. Evaluate the contractor's cooperation and willingness to work as a team (with your personnel, other contractors, etc.).

3 – Very Good 2 – Satisfactory 1 – Marginal 0 – Unsatisfactory

4. Evaluate the contractor's compliance with contractual requirements.

3 – Very Good 2 – Satisfactory

1 – Marginal 0 – Unsatisfactory N/A

5. Evaluate the contractor's responsiveness to contract, program and/or schedule changes.

3 – Very Good 2 – Satisfactory 1 – Marginal 0 – Unsatisfactory

6. Evaluate the effectiveness of the contractor's overall quality control procedures.

3 – Very Good 2 – Satisfactory 1 – Marginal 0 – Unsatisfactory

7. Evaluate the effectiveness of the contractor's safety program or efforts.

3 – Very Good 2 – Satisfactory

1 – Marginal 0 – Unsatisfactory

Question ponse

8. Evaluate the effectiveness of the contractor's management and supervision.

3 – Very Good 2 – Satisfactory 1 – Marginal 0 – Unsatisfactory N/A

9. Evaluate the contractor's ability to overcome technical problems, labor issues, and/orotherperformance difficulties.

3 – Very Good 2 – Satisfactory

1 – Marginal 0 – Unsatisfactory N/A

10. Evaluate the contractor's ability to plan and conduct operations in the most effectivemanner.

3 – Very Good 2 – Satisfactory

1 – Marginal 0 – Unsatisfactory N/A

11. Evaluate the contractor's ability to adhere to schedules and complete work on time.

3 – Very Good 2 – Satisfactory

1 – Marginal 0 – Unsatisfactory N/A

12. Evaluate the quality and stability of the contractor's workforce and continuity of services.

3 – Very Good 2 – Satisfactory

1 – Marginal 0 – Unsatisfactory N/A

13. Evaluate the availability, adequacy, and suitability of the contractor's staffing for the work required.

3 – Very Good 2 – Satisfactory 1 – Marginal 0 – Unsatisfactory