HQ001316R0008_0001.pdf

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Acquisition Customer Service Support Federal contract opportunity
Solicitation number
HQ001316R0008
Issued by
Defense Security Cooperation Agency

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Amendment 0001 incorporating Questions and Answers and associated solicitation revisions.

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Other files attached to Acquisition Customer Service Support, newest first.
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HQ001316R0008_DD254.pdf PDF
HQ001316R0008_0002.pdf PDF
HQ001316R0008_Conformed_with_Amendment_0001_and_0002_Incorporated.pdf PDF
PPQ_Updated.docx DOCX document
PPQ.pdf PDF
PWS_for_Customer_Support_Services_DBO_CON_03_28_16.pdf PDF
Clauses_and_Provisions.pdf PDF
CLIN_Information.pdf PDF

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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

Under the authority cited above, the purpose of this amendment is to provide responses to industry questions and incorporate associated revisions into the Solicitation. Changes to the solicitation are marked w ith a line in the left hand margin. The DD254 is incorporated by attachment. The hour and date specif ied for receipt of Offer is extended to 11AM 29 July 2016.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 35

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 07-Jul-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HQ0013-16-R-0008

X 9B. DATED (SEE ITEM 11)

24-Jun-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

07-Jul-2016

CODE

DEFENSE SECURITY COOPERATION AGENCY-CON

JANET D'ANGELO

201 12TH STREET SOUTH

SUITE 203

ARLINGTON VA 22202-5408

HQ0013 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HQ0013-16-R-0008

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWERS

1. Is there an incumbent contractor for this work? If so who is the incumbent contractor and how long have they been on contract for this support to DSCA?

Answer - This is a new requirement, no previous history exists.

2. There is a reference to “OSD Defense and Procurement” in paragraph 1.3, this appears to be cut off and likely refers to some output from OSD Defense Procurement Policy office? What output or product is the offeror supposed to have a solid understanding of? The references to FAR and DFARS are unclear?

Answer – The reference in paragraph 1.3, OSD Defense Procurement and Acquisition is corrected to read “Defense

Procurement and Acquisition Policy (DPAP)”. The reference to Federal Acquisition Regulation (FAR) and

Department of Defense FAR Supplement (DFARS) and DPAP are sources of procurement regulatory and supplemental guidance for procuring goods and services for the Department of Defense. The Contractor must have a solid understanding of these acquisition specific sources of regulations and guidance to secure qualified professionals to perform the work as specified in the PWS.

3. The solicitation references a Form SF 1449 and a Schedule B as part of the Price volume. Will this form be provided?

Answer - The 1449 and Schedule will be furnished with the Amendment for Questions and Answers. The standard

Form SF1449 is the form used to prepare the Solicitation/Contract.

4. Reference paragraph 1.6.3, is the Contractor contract manager to be one of the 3 key persons on the contract and expected to be on-site with the team? Or can this person be off-site performing contract management/oversight in a non-direct charging position?

Answer – The Contract Manager can be allocated as overhead operating costs for providing oversight and management responsibilities. This is a firm fixed price contract so development of total cost for this acquisition would be based upon the individual company accounting standards for their business. This designation of Contract

Manager is to provide the Government with a point of contact that shall have full authority to act for the contractor for contract matters relating to daily operations of this contract. This person can be one of the three key positions or someone at the corporate office.

5. In regards to security, would the Government sponsor a teammate of the Prime Offeror if the subcontractor under the Prime Offeror does not have a facility clearance?

Answer – No, the Agency/Government will not sponsor the process of obtaining facility clearance for the prime or any subcontractor.

6. Was either an RFI or Sources Sought released prior to RFP?

Answer – Yes, Sources Sought HQ0013CUSTOMERSERVICE was issued to industry via Fed Biz Opps on 23

February 2016.

7. During the evaluation of this contract, will any preference be given to offerors who are both 8a and/or

HUBZone?

Answer – No, this procurement has been 100% set aside for HUBZone small business concerns.

8. Does the government’s CLIN structure/pricing require one or three FTEs for the base and two option years? The current CLIN and two option years define a 12 month period of performance, but it is not clear on the required number of FTEs.

Answer – Schedule B has been provided as part of this amendment. The CLIN structure requires 3 FTE’s for the base period and subsequent two (2) option years if exercised.

9. PWS paragraph 5.5.1, the Government is not in the habit of granting facility clearances if the current need does not exist? Can the Contracting Office confirm that this at the time of Submission, or as is more commonly the case, at the Contract Start Date?

Answer - The Contractor is required to have an active Secret level FACILITY clearance at the time of proposal submission.

10. Reference PWS paragraph 5.5.1, we have a contributing partner SDVOSD and holds an existing TOP Security facility clearance with eligibility for on-site SCI storage. Will that facility clearance qualify in order to allow the

HUBZone prime contractor to bid on this solicitation while a primary clearance is pending?

Answer - The HUBZone small business is required to have an active Secret level FACILITY clearance at the time of proposal submission

11. Can a HUBZone/SDVOSB owner’s personal Top Secret Security clearance status qualify his private company to bid on this solicitation?

Answer – No, The Contractor is required to have an active Secret level FACILITY clearance at the time of quote/proposal submission. A facility clearance is essentially a determination by the federal government that it would be in the interest of national security for a particular company or organization to access classified information. It is also known as a facility security clearance and its acronym is FCL. Just as national security information is classified at one of three levels (Confidential, Secret, or Top Secret), facility clearances are granted at one of those three levels.

12. Reference PWS 1.5.4, what is the total productive hours used to arrive at the Government’s estimate of 3 FTEs?

On an annual basis, 1 full time FTE is considered to be 2,080 hours which is calculated as: 8 hours per day x 5 days per week. Can the Government provide historical data for these efforts?

Answer - This is a new requirement, no previous data exists. Yes, a full time FTE is calculated at 2080 hours.

13. For an estimation and pricing base can the contractor please define a productive FTE year in terms of hours?

Answer – A full time FTE is calculated at 2080 hours.

14. If the HUBZone certified prime contractor does not possess a Secret Level Facility Clearance but teams with a partner that does possess a TS Level Facility Clearance and all personnel possess clearances, will the Government consider an offer from the prime contractor, who is sponsored by the facility cleared team partner, as being responsive in this area?

Answer - This is set aside for 100% HUBZone small business. The HUBZone small business is required to have an active Secret level FACILITY clearance at the time of proposal submission. The Government will not accept offers from other than HUBZone small businesses that meet the requirements as specified in this solicitation.

15. Given that some of the personnel we would like to propose possess TS clearances, will there be an opportunity, during the course of the contract to perform work that will help maintain these clearances and keep them from expiring if personnel are selected to perform on the resulting contract?

Answer – No, the overall classification of work associated with this PWS is UNCLASSIFIED. However, handling and processing of documents from both unclassified and classified access to network computer systems is required;

therefore, an active SECRET clearance is required.

16. Why did the government decide to release this as Hub-Zone?

Answer - Based upon the results of market research and in accordance with FAR 19.203 and FAR 19.1305, this acquisition was set aside for a 100% HUBZone small businesses.

17. Reference Addendum to FAR 52.212-1, Paragraph 3, the instructions under this heading require offerors to submit one (1) original and three (3) sanitized copies of Volume I with company name removed. Does this apply to company logo? Moreover, are the sanitized copies required because there is an incumbent contractor or contractors currently performing the work? If so, please identify the contactors, contract numbers, the level of effort provided in

FTEs, and period of performance for this contact.

Answer – If the company logo contains the offeror business name then please remove. If the logo does not identify the offeror then logo removal is not required. There is no incumbent contractor or contractors performing the work this is a new requirement.

18. Reference Addendum to FAR 52.212-1 Paragraph 3, Proposal Format-The subparagraph outline Volume II requirements states that offerors must include Past Performance Reference Summary sheet and identifies mandatory information that should be addressed? Since there is no specific format provided, we assume contractors can provide the requested information on its own format as long as it is compliant with font size and margins, etc. Is this correct? If not we suggest a format be called out.

Answer - Yes this is correct a contractor can provide information on its own format as long as it is complaint with the font and provides the requested information.

19. Reference Addendum to FAR 52.212-1 Proposal Composition Requirements and Instructions- We believe the only resume required are for the three key personnel (i.e. FTEs) is there a page limit for resumes?

Answer – No, there is no page limit for Key Personnel Resumes.

20. Reference Addendum to FAR 52.212-1 Proposal Composition Requirements and Instructions- The requirement does not identify the facility clearance level (FCL) required. However, the PWS states that a secret is required.

Recommend the sentence be amended to indicate a Secret FCL is needed to be technically acceptable.

Answer – Sub-factor 1A: Relevant Technical Experience, Minimum requirements to be acceptable under paragraph

b. has been revised to read “The offeror shall have an active Secret Level FACILITY CLEARANCE at time of proposal submission.”

21. Reference Addendum to FAR 52.212-1 Addendum to Paragraph (h) Multiple Awards. Based on our experience providing life cycles acquisition support as both government employees and contractors, we believe the services and deliverables described in PWS are not sufficiently defined to support Firm-Fixed Price bid for a contract that will be awarded based on LPTA criteria. For example, deliverable work products are only generally defined and there are no quantities’ or time-frames discussed. Employee qualifications seem to exceed work requirements, especially for administrative requirements. Not all requirements are addressed in the PWS and the new requirements are anticipated. As a result, we recommend that the government consider revision the contract type to Time and

Materials and the evaluation to best value.

Answer – The solicitation contract type and method of evaluation remain unchanged.

22. Reference Description of Services/Introduction page 1- We assume that the tasks referred to in the second sentence of this paragraph are those defined in the later document in Part 5 Specific Task starting on page 11. In the following sentence the government states that additional tasks will be required that are “within scope”, but “will be explained, prioritized and further clarified on a regular basis by the COR.” While we understand that needs for contract flexibility to accommodate changing government needs and priorities in today’s operational environment, the situation described potentially represents a significant risk on a lowest price technically acceptable (LPTA) firm-fixed price (FFP) contract. To address this risk and provide the desired flexibility, we suggest the government consider using a time and material (T&M) rather than FFP.

Answer – The solicitation contract type and method of evaluation remain unchanged.

23. Hours of Operation at a Government Site, Timely replacement of personnel can be impacted by a number of factors including customer delay in reviewing and approving candidates to fill the position. Such delays can result in highly qualified personnel accepting offers from other employees while waiting for customer review and approval.

Will the government consider providing the contractor a response as to acceptability of a proposed replacement within five business days?

Answer - Paragraph 1.4.6 states “The Contractor must notify the Contracting Officer within 14 calendar days prior to any proposed changes to personnel supporting this effort and provide a resume for proposed candidate.” There is no requirement for Government screening prior to contractor providing replacement candidate.

24. As written, these two paragraphs imply that only a single person is required to fulfill the government’s requirements defined in PWS. However in paragraph 1.5.4, the government estimates that three FTEs are needed to perform the effort. We assume 1.5.4 is correct, and recommend the language in 1.5.1 and 1.5.2 be modified to preclude any misunderstandings.

Answer – An amendment will be issued to correct both paragraphs to read in plural form. The requirement is for 3

FTEs.

25. Reference paragraph 1.4.9.1, this sentence states that a DD254 will be provided at the time the solicitation is issued. However, there is no solicitation included in the documentation available on the FBO website. When will the

DD254 for RFP be provided?

Answer – An amendment will contain a copy of DD254 as an attachment.

26. Reference paragraph 1.5.6, and 1.5.7, Sr. Acquisition Subject Matters Expert General Experience, As written, the implication in this section of the PWS is that all contractor personnel supporting this effort must meet the requirements specified for years of experience in the 1102 career field as well as FAC-C and DAWIA level III certifications. However, based on our understanding of the tasks defined in part 5 of PWS, it appears that a significant portion of the work is administrative in nature (See paragraph 5.1.7) and could be performed by an individual with less experience and level I or II certifications. Highly experienced 1102s with level III certifications are more expensive than less qualified individuals. We recommend the government review the personnel qualifications in light of the task requirements and consider modifying the experience and certification requirements to allow contractors to bid a more affordable resource to perform administrative functions.

Answer – The solicitation under “Special Qualifications” for personnel will remain unchanged.

27. Reference Definition Key Personnel, Is there specific documentation the government requires to demonstrate that an individuals are committed to performing the contract?

Answer - No

28. Reference Specific Requirements- The specific performance requirements defined in this part of the RFP indicate that the contractor’s role in fulfilling these needs will be primarily one of “assisting” government personnel with development of acquisition documentation functions. As written, we assume the final responsibility for developing and delivering required acquisition documentation and performing related functions and actions rest with the appropriate government customer and not with the contractor.

Answer – The contractor is responsible for providing personnel that have the expertise to assist with acquisition customer support as specified in the PWS under “Specific Tasks”. The Government personnel have final review and approval authority of all documents developed.

29. Reference paragraph, 5.1.1 and 5.1.2, the administrative requirements discussed in these two paragraphs imply that certain tools, processes and procedures are already in place to facilitate performance of the described services. If so, will be government identify the tools (e.g., spreadsheet, applications) and provide copies of the processes and procedures for review by offerors in preparing their bids?

Answer – No, upon contract award and on-boarding of contractor personnel the Government will provide any internal operating procedures at that time.

30. Reference paragraph 5.3, Deliverables - We assume the government has some historical base for the type and number of deliverables required for this effort. Recommend the government use this information to specifically identify the “Customer Support Documents” that are required for deliverables. In addition, an estimate of the number of documents and timeframes is needed. Without this information, it will be difficult for contractors to propose a FFP bid with any confidence. Finally, the services or documentations should be clearly defined.

Answer - This is a new requirement; therefore, no history exists.

31. Reference paragraph 5.5.1, the government indicates that contractor personnel supporting the effort must have an active Secret Clearance and that the contractor must have a Secret facility clearance. In paragraph 5.5.7 the government requires that the contractor comply with the information contained in the DD254.

Answer - An amendment will contain a copy of DD254 as an attachment.

32. Reference Technical Exhibit 1 - Two of the three performance objectives focus on documentation. However as noted there are few if any deliverables identified in the RFP and the contractors role is characterized as providing assistance to government employees who are responsible for documentation and functions. As a result, we do not understand how our performance can be objectively evaluated without a clear a definition of the products and services to provide. We recommend the PRS be revised accordingly.

Answer - The solicitation and performance requirements summary will remain unchanged.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

Performance Work Statement

For Acquisition Customer Support Services

Business Operations

1.0 General: This is a non-personal services contract to provide acquisition subject matter experts (SMEs) for acquisition customer support services to the Defense Security Cooperation

Agency’s (DSCA) Directorate for Business Operations (DBO). The Government shall not exercise any supervision or control over contractor employees performing services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform acquisition customer support services as set forth in this Performance Work Statement (PWS) except as Specified in Part 3 below, as government furnished property. Because of the fluidity of the support needed, the contractor tasks herein are not meant to be all-inclusive. Additional tasks will be within scope, and of a similar nature, complexity, and skill level. The specific work effort related to these areas will be explained, prioritized and further clarified on a regular basis by the COR. Services will be performed at DSCA facilities.

1.2 Background:

1.2.1 DSCA leads, directs, and manages security cooperation programs and resources to support

U.S. national security objectives that build relationships that promote U.S. interests; build allied and partner capacities for self-defense and coalition operations; and promote peacetime and contingency access for U.S. forces. The agency is responsible for planning, coordination, administration and supervision of Department of Defense (DOD) programs for transfer of defense articles and services by sale or grant to foreign governments and international organizations.

1.2.2 The Contracting (CON) Directorate is responsible for providing all facets of the acquisition life cycle (“cradle-to-grave”) which includes pre-award, post-award, policy and closeout functions. CON is responsible for contracting at various complexities for a variety of supplies and services.

1.3 Objective: The objectives are: to secure qualified professionals to provide experienced acquisition expertise to various customers within the agency to include Program Directors and

Managers, Contracting Officer Representatives, and technical personnel at DSCA. Customer

Support Services include, but are not limited to providing acquisition customer administrative support; assisting in coordinating and facilitating information; providing periodic training classes; assisting with researching; analyzing data; and developing requirement packages to fulfill agencies requirements. A solid understanding of DoD acquisition laws and regulations

(i.e., Federal Acquisition Regulations (FAR), Department of Defense FAR Supplement(DFARS) and OSD Defense Procurement and Acquisition Policy (DPAP), preparing performance work statements/statements of work; market research techniques; acquisition strategies; developing performance measures; developing quality assurance plans; deliverable schedules; development of evaluation criteria and current Microsoft office skills are prerequisites of the position.

Contractors will assist the Directorates in complying with both acquisition and security cooperation policies and procedures. The support requested is intended to provide products in a wide range of cross-functional areas, as shown in Part 5 below.

1.4 Operational Information:

1.4.1 Period of Performance: The period of performance is for a base period of twelve (12) months and two (2) 12-month option periods. Total contract period of performance including exercise of optional periods is thirty-six (36) months.

1.4.2 Quality Control: The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance

Requirements Summary.” After Government acceptance of the QCP, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system. The

QCP proposed in the solicitation shall be incorporated into the contract award.

1.4.3 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services.

1.4.4 Recognized Holidays: The contractor will not be required to work the following holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Independence Day Memorial Day

Thanksgiving Day Christmas Day

1.4.5. Emergency Base or Government Office Closures: When contractor employees are not allowed access to the worksite due to emergency closures, the Government shall not be charged for the previously scheduled work hours, unless the contractor can show work was performed, deliverables have been met and the Government received a benefit. The contracting officer shall have the option of seeking remedies which permit the contractor to (a) reschedule the time lost due to base closure or (b) work at an alternate duty location.

1.4.6 Hours of Operation at a Government Site: The Contractor shall perform the required services between the hours of 0800 and 1700 Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons.

When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. The Contractor must notify the Contracting Officer within 14 calendar days prior to any proposed changes to personnel supporting this effort and provide a resume for proposed candidate.

1.4.7 Place of Performance: The principle places for the work to be performed under this contract will be DSCA, Arlington, VA.

1.4.8 Type of Contract: A Firm Fixed Price contract will be awarded.

1.4.9 Security Requirements:

1.4.9.1 The contractor is responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any classified/proprietary information which may involve the contractor or the contractor’s personnel or to which they may have access may subject the contractor and/or the contractor’s employees to criminal liability. Provisions of the Privacy Act apply to all records and reports maintained by the contractor. All information and materials developed at government expense during the course of this contract are the property of the U.S.

Government. At the time that the solicitation is issued, it shall be accompanied by a Contract

Security Specification, DD Form 254, Attachment A of the Solicitation. It will be applicable to any contract awarded as a result of this solicitation and will be completed at time of award.

Contractor personnel working at a Government work site shall have a security clearance as required at Section 5.5 of the PWS. In accordance with DoD Directive 5220.22-M, Department of Defense Industrial Security Manual for Safeguarding Classified Information, and any revisions, thereto, as well as Industrial Security Regulation DoD 5220.22-R.

1.4.9.2 Physical Security: The contractor shall be responsible for safeguarding all government property provided for contractor use. When contractors leave work locations, government facilities, equipment, and materials shall be secured.

1.5 Special Qualifications:

1.5.1 The contractor shall be responsible for providing technically qualified personnel to perform the work specified in this PWS. The contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements.

1.5.2 The resumes of the contract employees must reflect experience directly related to the task and functions he/she is intended to perform under this contract.

1.5.3 The Government reserves the right, during the life of this contract, to request resumes of an assigned contract employee for the purposes of verifying compliance with the above requirements. Additionally, the government reserves the right to review resumes of proposed contractor personnel prior to being assigned to support this effort.

1.5.4 Personnel assigned to, or utilized by, the contractor in performance of work shall be fully capable of performing the contemplated functions in an efficient, reliable and professional manner. Subject matter experts are to provide experienced acquisition expertise to support various program managers at DSCA. Services include, but are not limited to providing acquisition customer and administrative support; assisting in coordinating and facilitating information; providing periodic training classes; assisting with researching; analyzing data; and developing requirement packages to fulfill agencies requirements. The Government estimates three (3) full time equivalents (FTEs) to perform this effort.

1.5.5 Senior Acquisition Subject Matter Expert General Experience – A minimum of ten years of work experience within the acquisition field as an 1102 that has gained solid understanding of procuring services and supplies within Department of Defense.

1.5.6 The positions require personnel with written certificate evidence of either FAC-C level III or DAWIA Contracting Level III certification while employed by the Government or Industry.

A minimum of a bachelor’s degree is required. Personnel must have strong computer, analytical skills and the ability to communicate effectively in writing. The positions call for flexibility, excellent interpersonal skills, procuring services and supplies experience, and the ability to work well with all levels of Government personnel, management staff, Department of Defense (DoD) counterparts, and industry representatives.

1.5.7 Technical Skills Required: Prior experience in FAR and DFARS policy and procedures, related legislation with the ability to assist in the development of procurement packages for variety of services and supplies. Personnel should be familiar with various types of services (i.e., information technology (IT); transportation; interpretation; lodging and program/project management). Personnel must be able to foster a positive relationship with various customers, DoD Agencies, State Department, respective Combatant Commanders, Joint Staff, Military

Departments and in country Security Assistance Officers.

1.5.8 Computer Skills Required: Proficient in MS Office Suite applications Outlook, Word, Excel and PowerPoint.

1.6 Coordination:

1.6.1 The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation

Subpart 42.5, Post Award Orientation. The contracting officer, Contracting Officers

Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings, the contracting officer will apprise the contractor of how the Government views the contractor’s performance, and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues.

1.6.2 Contracting Officer Representative (COR): The (COR) will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration The

COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue oral or written interpretations of technical requirements,:

monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and make arrangements for site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The

COR is not authorized to change any of the terms and conditions of the contract.

1.6.3 Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during normal business hours as outlined above, Monday thru Friday except

Federal holidays or when the government facility is closed for administrative reasons. The

Contractor shall be responsible for managing and overseeing the activities of all contractor personnel, as well as any subcontractor efforts used in performance of this effort. The contractor's management responsibilities will include all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in the Performance Work Statement (PWS). Resumes shall be submitted for employees assigned to perform under this PWS will contain documented experience directly applicable to the functions to be performed. Further, these prior work experiences will be specific and of sufficient variety and duration that the employee is able to effectively and efficiently perform the functions assigned.

1.6.4 Key Personnel: Contract personnel performing in support of this contract are designated as key personnel. The contractor will notify the KO in writing of any changes to key personnel prior to their reassignment from the position.

1.6.5 Identification of Contractor Employees:

1.6.5.1 All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Provisions of the Privacy Act may apply to some records and reports maintained by the contractor.

1.6.6 Contractor Travel: Travel outside of the DC Metro Area is not anticipated.

1.6.7 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs as defined in FAR Subpart 9.5. The

Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.8 Safety. Contractor shall comply with all Federal, State and local authorities having jurisdication, and with safety and fire regulations promulgated by the Department of Labor

(OSHA) under Title 29, Section 1900 of the Code of Federal Regulations. Contractor is solely responsible for compliance and cost of compliance with Federal, State and local laws and regulations. Contractor shall provide written notification to the Contracting Officer within twenty-four (24) hours of being notified by any Federal, State or local agency that a safety law and/or regulation has been violated. This report shall provide at a minimum the following: time and date of the occurrence, a description of the violation, required corrective action(s), and a projected correction date.

1.6.9 Inspection and Acceptance Criteria. In the absence of other agreements negotiated with respect to time provided for government review, deliverables will be inspected and the contractor notified of the DSCA COR’s findings within 15 workdays of normally scheduled review. The

COR or technical representative will review all deliverables for review and comment/acceptance.

Government acceptance will be based upon the deliverables meeting accepted professional standards for technical content, workmanship and relevance to stated functional task requirements. In the event of a rejected deliverable, the DSCA COR will notify the contractor in writing as for the specific reasons why the deliverable was rejected. The contractor shall have 10 business days to correct the rejected deliverable and return it to the DSCA COR.

1.6.10 Payment Information. Invoicing Instructions: Requests for payments must be submitted electronically via the Internet through the Wide Area Workflow – Receipt and Acceptance

(WAWF-RA) system at https://wawf.eb.mil. All contractors must create two documents

(Invoice and Receiving Report; i.e. Combo Documents) with a single-data entry session.

https://wawf.eb.mil/

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS.

2.1 DEFINITIONS:

Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the U.S. Government.

Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government Furnished Property (GFP). Property in the possession of, or directly acquired by the Government and subsequently made available to the contractor.

Government Property. All property owned or leased to the Government or acquired by the

Government under the terms of the contract. Government property includes both Government furnished property and contractor acquired property as defined in FAR 45.101.

Government Furnished Material (GFM). Material in the possession of, or directly acquired by, the Government and subsequently made available to the contractor.

Government Material. All material that may be incorporated into or attached to a deliverable end item or that may be consumed or expended in performing a contract, i.e., raw and processed materials, small tools, supplies component parts, raw and processed materials.

Interest. Organizational or financial interest.

Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the

PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

2.2. ACRONYMS:

ANACI. Access National Agency Check Inquiries

AF. Air Force

CAC. Common Access Card

CPD. Country Program Directors

COR. Contracting Officer Representative

DD250. Department of Defense Form 250 (Receiving Report)

DD254. Department of Defense Contract Security Requirement List

DFARS. Defense Federal Acquisition Regulation Supplement

DoD. Department of Defense

FAR. Federal Acquisition Regulation

FTE. Full Time Equivalent

IAW. In Accordance With

KO. Contracting Officer

MOU. Memorandum of Understanding

MOR. Memorandum of Request

NACLC. National Agency Check with Law and Credit

OCI. Organizational Conflict of Interest

ODC. Other Direct Costs

POC. Point of Contact

PRS. Performance Requirements Summary

PWS. Performance Work Statement

QA. Quality Assurance

QASP. Quality Assurance Surveillance Plan

QC. Quality Control

SAMM. Security Assistance Management Manual

UIC. Unit Identification Code

WHS. Washington Headquarters Services

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 General: The government shall provide, the facilities, equipment, supplies, materials, and/or services listed below.

3.2 Equipment and Information: When authorized by the COR to perform on-site at Government facilities, adequate workspace, including desks, computer workstation setup, telephone, and other necessary equipment or supplies will be provided by the Government. The government will provide the contractor access to regulations, directives or other policy documents required to complete this task.

PART 4

CONTRACTOR FURNISHED

4.1 General: Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

PART 5

SPECIFIC TASKS

5. SPECIFIC REQUIREMENTS.

5.1. Basic Services. The Contractor shall provide three (3) FTEs acquisition subject matter experts for customer support services in support of the DSCA DBO CON Directorate. Specific work shall include, but not be limited to the following:

5.1.1 Assist as the gatekeeper for DBO CON to review customer packages submitted to the Acquisition Division by Agency customers. Review will require accessing the appropriate electronic system, printing and consolidating the supporting documents for the individual actions and conducting a top-level assessment as to whether the packages were submitted properly and with all necessary supporting documentation in accordance with agency guidelines. Contractor shall log packages in excel tracking spreadsheet upon receipt and will be required to list deficiencies if rejected. A separate listing will be kept for all packages documenting deficiencies to track metrics.

5.1.2 Packages deemed complete will be presented to the designated Agency contact for more detailed review. If either the initial or the secondary review indicates deficiencies, the contract employee will follow the prescribed process for notifying the Agency customer and recording the status of the defective action. If the package is deemed complete, the designated

Agency contact will identify the Contracting Officer (KO) to whom the package will be assigned and the contract employee will so forward the action to the identified CO.

5.1.3 Requirements and Related Documents: Assist customers in the preparing of pre-award Performance Work Statements/Statements of Work (SOW), requirements and other related documents. This effort includes assisting program offices in researching and drafting specifications and standards, including developing performance measures (i.e., Performance Requirement Summary, metrics and

Quality Assurance Surveillance Plan), and coordinating requirements documents, to include development of source selection evaluation criteria.

5.1.4 Acquisition Strategy Support: Assist customer with providing advice and recommendations for all elements to draft acquisition strategies in accordance with agency procedures including approaches, options, strategies, risk, sources, cost estimates, milestone schedules, etc.

5.1.5 Market Research and Market Surveys: Assist, review and comment on market research in accordance with FAR Part 10 to identify potential sources and contract vehicles. Potential sources would include socio-economic program participants (i.e., small business, SDB, HUBZone, SDVOSB, WOSB, etc.). Potential contract vehicles would include GSA Schedule Contractors, GWACs, and other DoD contracts. Assist in preparation of market research documentation and support customers in documenting small business capability analysis including a record of the results of the effort, and a summary of the possible alternatives in accordance with agency templates and procedures. To the extent possible, the favorable and non-favorable considerations shall be identified for each of the alternatives.

5.1.6 Documentation: Assist with preparation of documents such as

Determinations and Findings (D&F), Justifications for Other Than Full and Open

Competition (J&A) and other necessary contract submission documents. All final documents and decisions will be made by appropriate Government personnel.

5.1.7 General Administrative Support: The Contractor shall support DBO CON with support services as follows:

5.1.7.1 Meetings support services: developing agendas, scheduling, recording and distributing meeting minutes, preparing PowerPoint slides.

5.1.7.2 Contract file room management: ensure files are properly signed out, maintain log/records regarding active, complete-not closed, closed, and disposed files.

5.1.7.3 COR System Data Management: loading data in eCMRA, monitoring COR training and coordinating COR nominations.

5.1.7.4 Receiving Report Acceptance Management: coordinate

acceptor delegation letters, send follow-up notifications on delinquency report and maintain acceptance delinquency report.

5.1.7.5 Customer Training: prepare PowerPoint slides and handouts and conduct training in informal one-hour sessions to customers on various topics (i.e., market research, J&A preparation, deliverables, etc.).

5.1.7.6 Forecasting: maintain log of recurring contracting actions for the Small Business Director with preparation of forecasting quarterly.

5.1.7.7 Workload Status: maintain and update excel spreadsheet for all active procurements, awarded actions and prepare PowerPoint slides bi-monthly capturing procurement workload data.

5.2 Manpower Reporting Requirement.

Manpower Reporting Requirement. The contractor shall report ALL contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract for DSCA via secure data collection site. The Contractor is required to complete all required data fields using the following web address: http://www.ecmra.mil/

<http://www.ecmra.mil/>. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September

30. While inputs may be reported anytime during FY, all data shall be reported no later than

October 31 of each calendar year, beginning with 2016. Contractor may direct question to the help desk at http://www.ecmra.mil/ <http://www.ecmra.mil/>

5.3. Deliverables - The following products are to be produced in the format as indicated by the

Customer or Contracting Office

Deliverable(s) Due Date Draft/Final

Customer Support Documents As required as mutually established due dates Draft/Final

Requirements workload spreadsheet/deficiencies listing Weekly Draft/Final

General Support Monthly or before due dates mutually agreed Draft/Final

5.4…

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