DSADC_SIPR_PWS.pdf

Defense Security Assistance Development Center

Performance Work Statement

CommVault Simpana Software Licenses and Support

19 August 2016

Title: CommVault Simpana

Requiring Activity: Defense Security Assistance Development Center (DSADC)

1. Introduction:

This request states the requirements for the procurement of the CommVault Simpana product suite licenses and 1 year product support.

2. Background:

CommVault Simpana® software delivers the unparalleled advantages and benefits of a truly holistic approach to data management. It is one product that contains individually licensable modules—all built on a single unifying code base and platform—to Analyze, Replicate, Protect, Archive and Search your data.

Leveraging the strengths of this common technology platform, each module, deployed by itself or in combination with others, delivers unsurpassed feature-for-feature performance against alternative point-level solutions. And because modules are individually licensable, users have the flexibility to choose those that meet their current needs and activate additional modules as new needs emerge. This suite of modules based on the CommVault Common Technology™ Engine

(CTE), is the only enterprise solution that integrates global source side deduplication with FIPS

140-2* certified encryption across data protection, replication, snapshots, compliance and eDiscovery, service level management and storage resource management (SRM).

From a single console, administrators can deploy and oversee automated policy management and common job and event managers on the front-end and distributed metadata indexes, media management, and copy management on the back-end. The Simpana suite enables customers to dramatically reduce back-up and restore times by allowing granular recoveries in applications and file systems across UNIX, Linux, Microsoft®, and Novell® platforms.

Simpana certified support of industry leading virtual server environments reduces data management costs across the customer enterprise environment. Provide your administrators with the ability to protect thousands of virtual machines in a matter of minutes with a few mouse clicks.

Products like Backup Exec have VDAP integration but lack the ability to capture snapshots of virtual environments on hardware arrays. Netbackup has the ability to provide snapshots of

VMware environments on NetApp arrays only and the DSADC environment does not use those types of storage arrays. EMC Data Domain cannot leverage hardware snapshots.

3. Program Objects and Scope of Work:

Scope of work includes:

The contractor shall provide all software and services requested in this contract including 1 year

U.S. Federal Production Support/Subscription for each of the products. The contractor needs to be an official authorized CommVault Simpana Channel Partner Premier Reseller.

4. Deliverables:

Software required is listed below:

Line Manufacturer QTY PART # Description

1.

CommVault

Simpana

CN-C-STPK

Commvault Operational Intelligence

Foundation Package - 1

Package Per Customer, Platform

Application, Perpetual

2.

CommVault

Simpana

10 SB-C-DPA-1T-C

Commvault Data Protection Advanced - Per

TB, Capacity

License, Perpetual

3.

CommVault

Simpana

SB-cSIM-V-AF-

Commvault VM Backup & Recovery

Advanced - Per VM (10

Pack), Solution Set, Perpetual

4.

CommVault

Simpana

1 CN-C-STPK-M

Maintenance for Commvault Operational

Intelligence

Foundation Package - 1 Package Per

Customer, Platform

Application, Perpetual

5.

CommVault

Simpana

SB-C-DPA-1T-C-

M

Maintenance for Commvault Data Protection

Advanced - Per

TB, Capacity License, Perpetual

6.

CommVault

Simpana

SB-cSIM-V-AF-

10-M

Maintenance for Commvault VM Backup &

Recovery

Advanced - Per VM (10 Pack), Solution Set, Perpetual

The requested CommVault Simpana U.S. Federal Technical Support at a minimum should include the following:

a) Global, 24x7x365 support for Severity 1 issues

b) Unlimited number of support requests

c) Remote Support

d) Online access to documentation and technical resources, knowledge base, discussion forums

e) Product updates and upgrades

f) An exclusive telephone number for use by U.S. Federal customer’s only, giving access to

CommVault Simpana technical support engineers who are physically located, and are citizens of, the U.S.A.

g) Target Response Times:

a. Critical (Severity 1) – 30 minutes or less: 24x7

b. Major (Severity 2) – 4 business hours

c. Minor (Severity 3) – 8 business hours

d. Cosmetic (Severity 4) – 12 business hours

The Vendor must provide written and/or electronic notification stating that all subject items in this contract are available or delivered. Notification shall include any serial numbers, licenses, credits, and/or account numbers assigned to the software packages, thereby allowing the

Government to contact the vendor for the contracted technical support or professional services, as required.

Vendor must be an official authorized CommVault Simpana Channel Partner Premier Reseller.

All vendors are required to submit documentation with their offer that identifies the CommVault

Simpana Partnership level. The vendors CommVault Simpana partnership status will be verified by the Government with CommVault Simpana prior to award.

The vendor shall warrant that all products and software are new and certify prior to award that all

CommVault Simpana software packages to be delivered shall be licensed originally to buyer as the original licensee authorized to use CommVault Simpana software. The vendor confirms to have sourced all CommVault Simpana products provided under this contract directly from

CommVault Simpana or through CommVault Simpana authorized channels only. The vendor shall make the End User (Government) customer clearly known to CommVault Simpana so that warranty and service contract information can transfer to the appropriate party. Prior to payment authorization, the Government intends to confirm with CommVault Simpana that all software provided under this contract has been sourced through authorized channels only and that all warranties/support are transferrable to the Government.

The contractor is required to provide all hardware/software licenses for the items to be delivered under this contract within thirty days after date of award. In the event that the Government determines that the hardware/software to be delivered are not 1st tier, the Government need not accept delivery. If after award, the hardware/software delivered is determined not to be 1st tier, the Government has the right to terminate for cause with the Contract liable to the Government for any and all rights and remedies provided by law. Incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-27. FAR 52.212-1 Instructions to

Offerors--Commercial Items applies.

Security/Sensitivity: All work associated with this SOW is UNCLASSIFIED.

Sensitivity – No access is required for non-U.S. citizen government and contractor personnel.

6. Government Furnished Equipment (GFE)/Government Furnished Information (GFI)

Government Furnished Software (GFS): N/A

7. Task Monitors (TMs)/COR:

Primary Task Monitor & Ship To Address:

Name: Mr. Bob Hoffmann

Organization: Defense Security Assistance Development Center

Address: 5450 Carlisle Pike, Bldg 107N, Mechanicsburg, PA 17055

Phone: (717) 605-9083

Fax: (717) 605-9319

E-mail: baptist.w.hoffmann.civ@mail.mil

Alternate Task Monitor & Ship To Address:

Name: Mr. Rich Lenkevich

Address: 5450 Carlisle Pike, Bldg 107N, Mechanicsburg, PA 17055

Phone: (717) 605-9073

Fax: (717) 605-9319

E-mail: Richard.j.lenkevich.civ@mail.mil

Primary Contracting Office Rep (COR) & Invoice:

Name: Mr. Will Ritcher

Address: 5450 Carlisle Pike, Bldg 107N, Mechanicsburg, PA 17055

Phone: (717) 605-9078

E-mail: William.j.ritcher2.civ@mail.mil

8. Other Direct Costs: N/A

9. Contract Type: Firm Fixed Price

10. Contracting POC: The POC for any contracting issues is:

Name: Ms. Nicole Wright, Contracting Specialist

Organization: Defense Security Cooperation Agency

Address: 201 12th St South, Arlington, VA 22202-5408

Phone: (703) 697-9697

E-mail: Nicole.C.Wright2.civ@mail.mil

11. Document Review: N/A

12. Document Deliverable Criteria: N/A

13. Other Pertinent Information or Special Considerations: N/A

14. Contractor Travel: N/A

15. Section 508 Accessibility standards:

The following Section 508 Accessibility Standards (Technical Standards and Functional

Performance Criteria) are applicable to this acquisition:

Applicable Section 508 Product Requirements

Technical Provisions

1194.21 Software Applications and Operating Systems

Functional Performance Criteria

1194.31- Functional Performance Criteria

Information, Documentation, and Support

1194.41 - Information, Documentation, and Support

The contractor shall complete and submit the Government Product/Service Accessibility

Template (GPAT) for this requirement and submit it along with the quote.

16. Invoices –

Invoices shall be submitted electronically via Wide Area Workflow (WAWF) to:

Mr. William Ritcher

5450 Carlisle Pike, Bldg 107 North

Mechanicsburg, PA 17055

Ph: (717) 605-9078

William.j.ritcher2.civ@mail.mil

17. Requested Delivery: The contractor shall deliver the items/software listed above no later than by 19 August 2016. The Period of Performance for the maintenance/support shall commence on award date and continue for a period of one year.

18. Place of Performance: The contractor shall deliver all items/equipment to:

Attn: Mr. Will Ritcher

5450 Carlisle Pike, Bldg 107 North

Mechanicsburg, PA 17055