HQ0013-08-R-0005 final.doc

Section SF 1449 - CONTINUATION SHEET

PWS

Performance Work Statement (PWS)

Africa Center for Strategic Studies

1. GENERAL: The contractor shall provide qualified personnel to perform tasks in support of the Africa Center for Strategic Studies (ACSS) in accordance with this PWS.

1.1 Tasks under the contract will be performed at Government owned facilities or Government leased facilities in the Continental United States (CONUS) and Outside CONUS (OCONUS) locations, to include hotels contracted for ACSS events. The ACSS is located at 300 5th Avenue, Ft. McNair, Washington, D.C 20319. The contractor shall perform the tasks at the ACSS offices and other sites as designated by program needs. Contractor offices must be located in the greater Washington, DC, metropolitan area.

1.1.1 Hours listed for Performance Objectives are only estimates and not binding on the Government.

2. BACKGROUND: The ACSS’s mission is to support the development of U.S. strategic policy towards Africa by providing high quality, relevant academic programs, fostering awareness of and dialogue on U.S. strategic priorities and African security issues, building networks of African, American, European and international military and civilian leaders, assisting U.S. policymakers in formulating effective African policy, and articulating African perspectives to U.S. policymakers.

2.1 Further information on the Africa Center can be found at its website (www.africacenter.org).

3. SCOPE: The contractor will perform tasks in the design and implementation of events that will enable the Africa Center to conduct its current programs and other programs that will be developed from the date of award of the contract. The Africa Center’s programs will include, but are not limited to those listed in Annex A.

3.1 The tasks listed are those that are currently identified. During the course of the contract these tasks may be adjusted in coordination with the contractor to encompass additional similar tasks or to reduce the scope of contractor provided support services.

3.2 In the execution of its programs, the Contractor will assist the Africa Center to :

· Foster opportunities for USG interagency partners to attend programs and serve on Regional Center faculty and staff;

· Connect outreach and network-building efforts among the other Regional Centers, other DoD institutions, and US State Department public diplomacy efforts;

· Utilize the Regional International Outreach portal as the primary online means for collaboration among the Centers and alumni;

· Build collaboration and create efficiencies among the Regional Centers and other DoD international education and outreach providers with the Global Center for Security Cooperation;

· Institutionalize instruction on stability operations and irregular warfare in Regional Center programs by increasing collaboration among the centers and other education providers. The Africa Center intends to focus on the most salient issues facing the region including:

· Terrorism, including waging the “War of Ideas” to delegitimize terrorism and support for terrorism

· Conflict resolution, peace supports operations, and demobilization.

· Defense and security sector reform

· Military support to humanitarian relief and disaster preparedness

· Building regional organizations capacity and effectiveness

· Health as a 21st Century security issue, to include the security implications of HIV/AIDS and other infectious diseases

· Encourage U.S. civilian and military participation in programs to foster personal and professional relationships.

· Maximize, to the extent permitted under law, foreign civilian and international civil servant participation in seminars and programs.

· Develop and maintain relations and cooperation with counterpart Africa-oriented security institutions and allies that have an interest in Africa.

· Undertake research projects and programs in support of the Secretary of Defense’s policy objectives and Combatant Commanders’ priorities.

· Continue to expand upon its alumni program to maintain communication with foreign defense and security professionals.

· Review the effectiveness of web-based programs at the Africa Center to ensure they foster interoperability and include networking components (curricula, research, digital documentary libraries, Military Education Research Library Network, computer assisted exercises, Regional International Outreach (RIO) program, Regional Security Cooperation Network, etc.) which would enable Africa Center students, alumni, and other national security professionals to leverage the Africa Center's education and information resources both for use within the Africa Center and in the Africa Center's outreach programs.

· Support ACSS’s Annexes located in Africa.

· Support the program priorities of the Office of Secretary of Defense for Policy and Combatant Commands such as AFRICOM.

4. APPROACH: The contractor will conduct business in a fashion that is consistent with Federal and DOD regulations. The contractor shall provide technically qualified, experienced, international policy, operations, administrative, logistics and support analysis services to support the detailed planning organizing, coordinating and execution of numerous conferences, seminars and international programs as well as operation of the ongoing policy and outreach missions as specified in this Performance Work Statement. The contractor will respond to the Contracting Officer’s Representative (COR), for policy and program guidance.

4.1 The contractor shall assign a Project Manager. See Paragraph 5.5.5.

4.1.1 It is important for each member of the contractor team to possess and maintain the highest standards of personal deportment, judgment, demonstrated organizational abilities, and outstanding communication skills. It is essential that personnel can interact appropriately and effectively with senior government and military and civil society foreign representatives. The nature of the Africa Center requires a contractor team capable of dealing with all levels of hierarchy including host nation representatives, U.S. government and embassy officials as well as suppliers and vendors.

4.1.2 The Contractor will work with the government to refine, as appropriate, effective and efficient office management systems. The Africa Center vision is to integrate technology into delivery of programs that support the ACSS’ goal of meeting highest information age criteria.

4.1.3 The contractor and its employees shall be experienced in working with senior civilian and military officials (U.S. and African preferred); strong in interpersonal and people skills; knowledgeable of Africa or have experience working in Africa; organizational skills and specifically special events planning and implementation experience; have interest and ability to travel to Africa.

4.1.4 The ACSS will provide the contractor with sixty (60) days written notice before any functions covered by this contract are converted over to Government personnel. Labor costs will be adjusted accordingly. Additional tasks that may require Contractor support are addressed under Performance Objective 2.

5. PERFORMANCE OBJECTIVE No. 1: The contractor shall provide qualified administrative, technical, management, and academic support personnel to perform the tasks set forth in the PWS.

5.1 All personnel under performance objective 1 are considered key personnel. These employees must be able to travel internationally, usually to Africa, to perform the required tasks. Personnel with cross-cultural experience are preferred. The ability to speak French and / or Portuguese is highly desirable and often required dependent upon responsibilities.

5.1.1 The contractor must provide resumes of all proposed personnel in response to this PWS and all subsequent contract modifications. The resumes must identify all proposed personnel and their proposed role in the execution of this PWS. The contractor must identify those proposed individuals key to the success of this PWS. Once identified as such, key personnel may not be removed from this project without written acknowledgement from the DSCA Contracting Officer /Contracting Specialist.

5.2 OFFICE OF THE DIRECTOR- The Office of the Director provides leadership to three sections, Academic Affairs (AA), Community Outreach and Public Affairs (COPA), Management, Operations and Administration (MOA) to execute the responsibilities outlined in policy guidance memo to Regional Centers by the Office of the Under Secretary of Defense for Policy to serve as vital instrument for creating new partnerships and cultivating existing partnerships; to service as a fora for bilateral and multilateral research, communications and exchanged of ideas involving military and civilian participants through a multitude of programs, academic and others.

5.2.1 Office Management: (1960 hrs.)

5.2.1.1 Tasks: Manage all administrative requirements for the Office of Director staff to include: Distributing administrative policy guidance to ACSS personnel. Increasing administrative productivity to create efficiencies within the office. Establish, review and propose changes to update and standardize administrative office procedures (SOP) and guidelines. Coordinate with other directorates to update the ACSS Standard Operating Procedures (SOP) Manual. Monitor and promote use of standard procedures by all ACSS staff. Control the maintenance and development of administrative directives. Coordinate and monitor suspense folders to identify and resolve discrepancies and to assure the final document has been properly staffed. Monitor and maintain suspense log. Manage ACSS contact database and rosters for consistency to ensure accuracy. Provide training on data entry and management. Maintain office files (electronic and hard copy) ensuring they are current and in accordance with applicable regulatory guidance. Provide administrative briefings to new staff. Proofread and edit Africa Center correspondence in English and French. Independently compose correspondence for signature by Government personnel. Write, format and produce various administrative reports. Assist Registrar to recruit participants for Center seminars, courses and workshops. Assist to organize protocol requirements for seminars and special events.

5.2.1.2 Qualifications: Shall be experienced in calendar and time-management, database, administration, protocol affairs, as well as business correspondence and business writing. They shall possess the highest standards of personal deportment and judgment; possess demonstrated organizational abilities, and outstanding interpersonal and communications skills. Must be able to conduct routine business in English and French. Portuguese desirable but not required.

5. 3 ACADEMIC AFFAIRS (AA): The AA Section is responsible for identifying guest speakers, facilitators, curriculum development and identifying subject matter. The AA section is responsible to provide academic and administrative support services to the Africa Center by performing a variety of curriculum development and seminar organization programs. Such services include: Research, and literature searches, Preparation of presentations, proof reading and editing of documents and publications, conduct evaluation of academic programs, and supporting diverse and high level adjunct faculty and guest speakers (managing participation and itineraries). The AA Section is responsible to provide administrative support to include archiving of academic documents, maintaining academic database of contacts, organizing and managing academic calendars and timeline, photocopying and distributing materials to participants.

5.3.1 Academic Assistance (1960 hrs)

5.3.1.1 Tasks: Provide administrative and operational support for the AA Section. The majority of the tasks will focus on the provision of administrative support; tasks also include support for program development and execution, maintain AA databases and library and resource center. Maintain AA Section filing system and record keeping. Provide research support. Develop correspondence for the section. Assist in program preparation by providing administrative support to include conference logistical planning, and program closeout activities. Provide program on-site operational support.

5.3.1.2 Qualifications: Bachelor’s degree in a relevant field or applicable work experience. Strong administrative support experience. Excellent organizational skills and a demonstrated ability to manage multiple tasks. Proficiency in Microsoft Office applications. Understanding of U.S. policy toward Africa and of African security issues. Strong writing and communications skills. Event-planning or other logistical experience is desired. Basic knowledge of French or Portuguese (spoken and/or written) desired, proficiency preferred. May require travel to Africa.

5.3.2 Executive Administrative Assistance (1960 hrs)

5.3.2.1 Tasks: Provide administrative support for the Dean’s office within the AA. Manage and update Dean and Associate Dean’s calendars. Prepare travel authorizations and vouchers for Dean and Associate Dean. Manage the Dean’s Office library and resource center. Create and maintain filing systems for paper and electronic documents. Develop and implement record-keeping procedures. Handle correspondence (draft, respond and track letters, faxes etc.). Maintain AA databases (includes data entry and updates of program documents as well adjunct staff including facilitators, guest speakers and note-takers). Prepare presentations and provide research for presentations for Dean and Associate Dean. Provide research support.

5.3.2.2 Qualifications: Bachelor’s degree in a relevant field or applicable work experience. Strong administrative support experience. Strong writing and communications skills. Excellent organizational skills and a demonstrated ability to manage multiple tasks. Computer literacy including strong MS Word skills, specifically Excel, PowerPoint, Word, Outlook, Project. Experience using Internet and databases. Understanding of U.S. policy towards Africa and African security issues is desired. Fluency in English required. Basic knowledge of French or Portuguese (spoken and/or written) desired.

5.3.3 Report Writing (3,000 hrs)

5.3.3.1 Tasks: Provide report writing, proofreading, and editorial services. Write, format, and produce seminar reports, program highlights, policy-briefs and other academic products. Coordinate reporting plan and deliverables of note-takers during Africa Center events and programs. Edit and format all academic documents and materials per Dean’s instructions. Perform quality control on all academic documents and materials to include reports, articles, program highlights, executive summaries, meeting summaries, guest speaker presentations, and web summaries for all academic programs. Design and standardize templates for Africa Center products (program highlights, policy briefs, consultative session reports, etc). Coordinate the formatting, layout and overall distribution plan for all products emanating from AA. Conduct academic-related research. Produce documents in French-English. Work with AA support team to ensure that reports/summaries are written for AA programs/events.

5.3.3.2 Qualifications: Master’s degree in African studies (Political Science, International Relations, Development Studies, etc.). At minimum of 2 years of writing and editing experience in similarly challenging position. Excellent organizational skills, a demonstrated ability to manage multiple tasks independently, and ability to work as part of a team. Computer literacy including Internet research, word processing, and slide preparation/presentation (PowerPoint). Understanding of the U.S. Policy environment in general and U.S. Policy towards Africa. Understanding of U.S. Department of Defense and its work on/in Africa. Availability to travel to Africa in support of Africa Center programs. Advanced knowledge of French required. Portuguese (spoken and written) highly desirable.

5.3.5 Program Management- Academic Affairs - Senior Level (l960 hrs)

5.3.5.1 Tasks: Develop curricula for, and execute, selected academic programs. Conduct original research in support of Africa Center mission, and publish research and findings in scholarly journals, or other appropriate foray, including Africa Center publications. Conduct outreach in support of Africa Center mission by participating in and making presentations at workshops, conferences, and other foray in order to help consolidate the gains made by the Africa Center; help expand the Center’s network; and enhance professional development of ACSS program attendees.. Facilitate participant discussions and deliver lectures for Africa Center events and programs, as appropriate/assigned. Write seminar reports, program highlights, policy-briefs and other academic products in support of ACSS programs. This includes providing note-taker and report writing support for select programs, as well as supervising contractor note-takers to coordinate deliverables during Africa Center events, as assigned.

5.3.5.2 Qualifications: An advanced degree in a related field (e.g., African studies, political science, international relations or development studies). Doctorate preferred. Demonstrated skill and experience developing and implementing programs and curricula. Ability to manage multiple long-term tasks and competing priorities, while working with multi-disciplinary teams. Excellent communication and inter-personal skills, including the ability to effectively communicate in person and in writing, and diplomatically manage working relationships with internal and external colleagues. Strong writing skills, including prior technical writing and event reporting and editing experience. Understanding of the U.S. policy environment and U.S. Department of Defense, especially important is an understanding of U.S. foreign and security policy in relation to Africa. Experience conducting original research in an academic environment. Understanding of African security issues, especially those that affect national and human security, governance, and capacity-building in African states. Availability and ability to travel to Africa. Advanced French and Portuguese language skills (spoken and written) desired.

5.4 OFFICE OF COMMUNITY OUTREACH AND PUBLIC AFFAIRS: (COPA): COPA is responsible to develop and institutionalize a Community Outreach to maintain contact with participants and other members of the Africa Center Community. COPA also conceptualizes, refines and executes an external and public affairs program to include outreach and other media events. The key constituencies for these events and programs include: Congress; International; other US Agencies; Non-governmental organizations; African and extended diplomatic community in DC; Think tanks; and academic institutions. COPA is also responsible to develop and implement special events in the US and Africa that will allow the Africa Center to expand and track former program participants. Additionally, personnel will design and implement programs to facilitate communication between participants and the Africa Center to include continued development of Community Chapters.

5.4.1 Communications Support (1960 hrs.)

5.4.1.1 Tasks: Develop and produce written and graphic materials, to include news releases, brochures and other off-the-shelf written and multi-media materials primarily in a Microsoft Office environment. Support COPA communications projects, including but not limited to the Africa Center’s media relations efforts; writing and editing the Africa Center quarterly newsletter; and providing other communication vehicles to community members, stakeholders, and external audiences in order to strengthen the relationships ACSS maintains with its multiple constituencies. Writing/editing articles for publication. Supervising lay-out and production of ACSS newsletter. Supervising distribution of the newsletter. Acting as liaison with outside editorial board for strategic planning of the newsletter and routine review of content. Report on Africa related events for publication in newsletter. Research journalists who cover Africa, security, and U.S. national security topics in order to build and maintain a current database . Write press releases and other materials for distribution to media and other outside audiences once approved by COPA Director. Schedule media interviews and other outreach activities that involve staff and the media. Manage production of daily Media Review in English and French. Manage post-seminar/event media reports. Seminar-related Prepare and assemble media materials in collaboration with other ACSS staff members and U.S. Embassy PAO. Serve as a liaison between the Africa Center and local journalists. Observe plenary sessions and other events at seminar in order to report on events for publication. Coordinate with photographers to ensure coverage of Africa Center events.

Qualifications: Bachelors Degree, preferably in journalism, public relations, or related field. Written and spoken proficiency in French. Proficiency in Microsoft Office, with some proficiency in graphic arts software. Available to travel in support of Africa Center events (US and overseas). Experience with newsletter editing and/or media relations. Demonstrated exceptional writing skills. Basic understanding of U.S. government operations. Basic understanding of accepted norms of protocol desired. Demonstrated exceptional communications skills desired. Demonstrated knowledge of African issues and U.S. foreign policy issues as they relate to Africa desired. Demonstrated sensitivity towards issues of cross-cultural interaction desired. Highly organized, detail-oriented with a professional and diplomatic demeanor desired. Proficiency in Portuguese and/or an African language desired.

5.4.2 Information Technology Support- Website/Electronic Communications (1960 hrs)

5.4.2.1 Tasks: Contractor will use new information technology to support these efforts while taking into consideration the technology challenges posed by the continent. Develop and maintain the Africa Center website and support other electronic means of communications, such Regional International Outreach, in order to strengthen the relationships Africa Center builds with its multiple constituencies. Post new graphic content and text daily on Africa Center website, including Media Review. Manage distribution of Media Review. Provide graphic design to support Africa Center website and newsletter. Produce and distribute Africa Center E-Bulletin. Provide technical support and training on Military Education Research Network Library (MERLN). Ensure comprehensive coverage of Africa Center events on website. Write and edit content for communication products, especially website, but also newsletter, brochures, and other projects as required. Publish community members’ contributions on the website. Write and manage design and production of Africa Center background documents, PowerPoint presentations. Assist in management of email distribution lists, and other COPA contact data as required. Coordinate with photographers to ensure coverage of Africa Center events. Maintain Africa Center photo archive.

During seminars, report on seminar-related events providing articles and other work products for the website and newsletters. Serve as helpdesk support to staff and participants in Operations Center/Cyber Cafe.

5.4.2.2 Qualifications: A Bachelors Degree in a related field. Knowledge of, and proficiency in, website and graphic arts content management and related computer software as well as the entire Microsoft Office Suite. Detail oriented and possess excellent writing and communication skills. Be equally comfortable working independently or on a team. Ability to work with others from different cultures. Written and spoken working-level proficiency in French is desirable. Knowledge of, or interest in, African issues and U.S. foreign policy issues as they relate to Africa is desirable. This position requires some travel to Africa and within the U.S.

5.5 MANAGEMENT, OPERATIONS, AND ADMINISTRATION SECTION (MOA): MOA is responsible to support the ACSS in the area of logistics, operations and planning. MOA provides the Africa Center with personnel management, procurement, contract and contract management, financial management, security, copyright, travel, facilities management, languages services and IT support. MOA section plans, coordinates and supports Africa Center events. Additionally the MOA section maintains the long term planning calendar, and supports Africa Center reporting requirements.

5.5.1 Human Resources Coordination (1960 hrs.)

5.5.1.2 Tasks: Assists in the government hiring process – both Title 5 and Title 10 positions. Prepares appropriate paperwork as required by NSPS. Writes position descriptions, job announcements and prepares recruitment packages for both Title 5 and Title 10 positions. Determines appropriate advertising channels, and develops advertisements. Ensures position announcements are properly advertised. Develops interview packages including proposed questions for the interviews, contacts candidates, provides logistical information and coordinates interview sessions. Assembles hiring packages for Director’s signature, Advance in Hire Rate packages, etc. as necessary. Assembles award packages. Enters personnel information into DSCA’s JMIS system. Follows up with ACSS hiring officials and HR contacts to ensure timely hiring actions. Coordinates and completes the In Processing and Out Processing of personnel. Maintains personnel files in accordance with federal government regulations. Ensures supervisors are aware of evaluation timelines. Develops and coordinates programs for Interns, including contacting interns, and working with National Defense University Foundation on Volunteer Agreements. Ensures that contractor time sheets are completed and signed in timely fashion and assists. Tracks USG employees to ensure time sheets are completed, signed and faxed or taken to the appropriate office. Assist in preparation of manpower reports. Keeps abreast of training and professional development opportunities for the ACSS and ensures appropriate staff members are made aware of those opportunities. Update professional development tracking document.

Qualifications: At least five years experience working with US Government personnel system, Experience in National Security Personnel System highly desirable. Strong experience using MS Office software-Word, Access, and Excel. Effective communication skills, ability to prioritize and organize. Excellent writing skills. Basic understanding of government operations and protocol is required along with an understanding an appreciation of African culture. Excellent English language skills required, ability in French is desirable (Portuguese a plus)

5.5.2 Logistics Support: (5,880)

5.5.2.1 Tasks: Tasks include coordinating logistics and administrative support services for ACSS seminars and other events, conducted primarily in Africa but also in the U.S., as well as supporting operations at ACSS headquarters. Sufficient support is required to conduct simultaneous events. Prior to a seminar, researches and travels to the proposed location(s) to assess availability and suitability of hotels, conference facilities, and local equipment and service providers. When the goods/services are to be procured by the U.S. government, provides all data to the Operations Officer for further action. When the goods/services are to be procured through the contract, negotiates favorable rates and conditions with those vendors selected. Goods and services shall be provided by the contractor in accordance with the PWS. Lodging and facilities are typically covered by the USG for OCONUS events. The COR will review program budget and anticipated expenditures with the contractor prior to program execution to confirm any extraordinary cost to be paid by USG. Prepares draft contracts for these services, ensuring compliance with all event requirements and contractual obligations. Coordinates seminar-related requirements such as interpreters; copyright clearance, translation and printing of course materials; shipping of the Center’s equipment and supplies to/from the seminar site; and local transportation and communication assets. Based on requests from other ACSS sections, works with host nation government, US Embassy and/or local employment agencies to identify candidates to serve as adjunct staff such as note takers, photographers, protocol assistants, translators, administrative assistants, etc. When the goods/services are to be procured through the contract, prepares draft contracts for these services, insuring compliance with all event requirements and contractual obligations. During a seminar, serves as the Center’s primary liaison with convention and banqueting staff at the hotel(s) and/or conference center, as well as with most other vendors. Makes sure any changes to requirements are coordinated with ACSS contracting and finance, as well as vendor representative.

Coordinates, orders, tracks, and reports on the printing of ACSS materials. Orders and tracks inventory of all expendable office supplies, as well as seminar-specific supplies and equipment, and assists with set-up and maintenance of audiovisual equipment used at the Center. Also performs “seminar/event support” duties detailed above for events conducted at ACSS headquarters, other NDU facilities and in the local Washington, DC, area. Coordinates translation requests. Provide a report of the following information to the COR concerning meals and other expenses provided under Contract to event participants as soon as possible but no later than the two weeks prior to the commencement of each event: dates, numbers, and types of meals furnished to each participant, specifying breakfast, lunch or dinner and other expenses. Provide updated reports to the COR reflecting any changes in the report of contractor provided meals as soon as possible but no later than 48 hours after any such changes. The contractor will work with the ACSS POC as designated by the COR in coordination of translation requests. Actual disbursement of Federal or trust funds or commitment of the US Government to binding obligations will be accomplished by the appropriate Federal employee or military personnel.

5.5.2.2 Qualifications: Experience in planning, coordination, and execution of complex and multifaceted programs. Strong interpersonal skills, with an ability to work with diverse cultures and in team-based work environment. Well organized – ability to multi-task. Available to travel extensively in support of Africa Center mission. Strong working knowledge of various Microsoft computer application programs. Ability to effectively converse professionally in French and/or Portuguese. Possess a Bachelors degree in a discipline relevant to the work of the Africa Center. Experience working in Africa is desired. Experience in contracting and/or budgeting operations is desired. Must be able to welcome challenges and change; able to respond quickly to changes of direction.

5.5.3 Administrative Assistance: (1960 hrs.)

5.5.3.1 Tasks: Provide general administrative and clerical support. Assist with preparation of seminars (tracking per diem/reimbursement, preparing files), assistance closing out seminars and invoicing for subcontractor expenses. Assist with photocopying of financial documents and general administrative support. Provide support to Transportation Specialist. Organize and track incoming data for action, inputting itineraries into database, and general administrative support.

Coordinate information flow between Deputy Directors, contractor Transportation Specialist, and contractor Budget and Contract Specialist. Ensure that documents used by multiple parties are current and accurate and that they are accessible and/or regularly distributed to appropriate recipients. Assist with preparation of reports as needed. Assist with preparation of invitational travel orders, vouchers as needed. Provide administrative support in the form of copying, faxing, filing and organization to Deputy Directors.

5.5.3.2 Qualifications: Bachelor’s degree in a relevant field or applicable work experience. Experience in assisting the planning, coordination, and execution of complex and multifaceted programs. Working knowledge of various Microsoft computer application programs. Experience in paying close attention to detail in administrative work. Ability to track and follow up on a wide range of tasks and assignments, and to work accurately on routine or repetitive administrative tasks with minimal supervision. Experience in contracting and/or budgeting operations. Strong writing and communications skills. Excellent organizational skills and a demonstrated ability to prioritize and manage multiple tasks. Familiarity with USG Federal Acquisition Regulation and other procurement regulations. Studies or Africa-related experience desirable. Ability to effectively converse professionally in French and / or Portuguese.

5.5.4 Transportation Coordination (1960 hrs)

5.5.4.1 Tasks: Coordinate travel and enroute lodging requirements for participants, permanent and adjunct staff and faculty, as well as consultants and ACSS contractor staff. Coordinates travel requests with US Embassies, travel agencies, airlines or other suppliers. Proposes seminar travel options. Assists in development of travel related budget. Coordinates travel/hotel arrangements for Africa center staff, participants and guests. Assists in obtaining foreign visas for Africa Center personnel. Assists in negotiations and coordination with hotels as necessary and drafting sub-contracts. Assists in seminar planning activities. Drafts travel related information for seminar related correspondence for distribution by Africa center personnel. Conducts liaison with U.S. Embassies as appropriate for obtaining fund cites or assistance with ticketing. Serves as primary point of contact between contracted travel agencies and Africa center staff. Prepares monthly report on ACSS staff travel expenditures. Assists in identifying and researching ground transportation resources. Develops, coordinates and maintains cost effective and efficient transportation services. Performs liaison between ACSS sections and transportation providers as well as host country POC regarding transportation needs. Maintains data on purchased transportation services; and assists in processing suppliers’ invoices. At seminar (usually in Africa): Coordinates reconfirmation of flight reservations with contracted travel agency. Coordinates day to day transportation operations and drivers’ schedules, as well as routes; tracks and reports mileage data. Communicates information and instructions to drivers. Checks accuracy of information provided for each job and ensures cross-sectional communication. Coordinates petty cash for fuel and other purchases. Trouble shoots problems with contracted suppliers. Provide copies of event participant travel itineraries to the COR as soon as possible as but no later than two weeks prior to commencement of each event. If participants' itineraries change, provide copies of the updated itineraries to the COR as soon as possible, as but no later than 48 hours after all such changes.

5.5.4.2 Qualifications: Required: Seven or more years of experience in international travel services. Five or more years of experience with major international airline or travel agency. Ability to effectively converse professionally in French and English (Required) and Portuguese and/or Arabic (Desired). Experience with routings and airfare structures within Africa. Familiarity with use of OAG, TIM, and other travel related manuals. Available to travel in support of Africa Center mission. Strong administrative skills; close attention to detail, and deadline-conscious. Demonstrated experience in negotiating with vendors is desired. Ability to work and communicate with diverse cultures is desired. Experience organizing or operating ground transportation assets is desired. Thorough knowledge of various Microsoft computer application programs is desired.

5.5.5 Project Management (1960 hours)

5.5.5.1 Tasks: Responding to the Director, ACSS and the COR, the contractor will assist the government team to provide timely and accurate reports and feedback. Prepare and submit a quarterly report summarizing activities of the contractor team, In-Progress Review (IPR) recommending solutions for any challenges encountered during the previous quarter. Prepare and submit financial report and updates no later than ten days following receipt of monthly ODC invoice. Financial reports should include up-to-date estimated remaining un-invoiced expenses for past events. Participant costs shall be broken down by “Country.” Prepare and submit “should cost” estimates for future events once the event is entered in the planning process. Estimates should include all line items associated with the event. Updates are to be provided to the COR on a regular basis as major changes occur (5% cost difference), or as new budgets are developed. Estimates should be submitted per line item in format comparable to Annex A. Actual costs as compared to estimated cost should be completed within 30 days of close of event. The government will provide actual cost of line items not paid for by the contractor. Prepare and submit contractor invoice for Firm Fixed Price labor and Other Direct Charges for reimbursement by the government. Prepare and submit vendor payment statements for all contracted support, confirming payment dates. Contribute to after-action reports, including lessons learned and planned corrective actions. Assist with preparation of reports required by congress, DSCA Office of Secretary of Defense (OSD), or other USG entities. Prepare other relevant reports addressing policy formulation, alumni operations, public relations, outreach and engagement, as required by the Director, ACSS.

5.5.5.2 Qualifications: Shall have substantive experience in an operational or training environment. Experience in at least two of the following areas: personnel management; administration; logistics planning and management; protocol; public affairs; or political-military affairs is desirable. The Project Manager shall possess the highest standards of personal deportment, judgment, demonstrated organizational abilities, and outstanding communications skills. The Project Manager must be familiar with the ACSS region. The Project Manager acts as the single point of contact for all activities with the COR for this contract. The COR is the point of contact for the Project Manager. The Project Manager shall participate in all critique sessions, in process reviews, after action reviews and “hot washes” that are conducted in the preparation for, during or after any event. Ability to effective converse professionally in French is required (Portuguese desirable). Excellent written and oral communications skills are required. The Project Manager should be a subject matter expert on contracting and/or budgeting operations. The Project Manager should welcome challenges and change and be able to respond quickly to changes of direction. Bachelors degree in a discipline relevant to the work of the Africa Center required.

5.5.6 Program and Accounting Support (1,960)

5.5.6.1 Tasks: The Contractor will assist in the administrative handling of guest speaker contracts (approximately 110 per year). Guest speakers are subject matter experts, to include, but not limited to the following areas: Civil military relations, Human rights, rule of law, National and regional security strategy, Security sector reform, Other subjects as determined by the Academic Dean. Acquire adjunct faculty members services to support seminars, programs, curriculum development workshops, research, and related activities. Secure the services of subject matter experts who will serve as Adjunct Faculty Experts to the Africa Center. Acquire expertise to support Curriculum Development Workshops by hiring experts in the relevant field to work with the Africa Center team in consultative sessions, preparing materials for workshop and seminar participants, preparing academic presentations and related materials. The contractor’s assigned personnel will work closely with the Government Budget Analyst in tracking daily ACSS expenditures in accordance with guidance provided by Resource Management Directorate (RMD) in allocation of ACSS annual funding program. Estimated program costs will be provided in a format comparable to Annex C. Actual costs will be submitted within 30 days of close of event.

5.5.6.2 Qualifications: Bachelors’ degree in accounting or relevant field, such as but not limited to Business Administration or Public Administration. Available to travel in support of Africa Center mission. Ability to effectively converse professionally in English is required, French and Portuguese is desired. Three to five years of experience performing bookkeeping/accounting /financial planning tasks for a multi-million dollar business. Possess strong administrative skills; close attention to detail, and deadline-conscious. Demonstrated federal government contract and/or accounting experience, and knowledge of FAR/DFARS requirements. Thorough knowledge of various Microsoft computer application programs. Well organized – ability to multi-task. Experience working in environments similar to ACSS. Experience working in Africa. Ability to work with diverse cultures.

6. PERFORMANCE OBJECTIVE No. 2: In order to perform the tasks set forth in the PWS paragraph 6, the contractor shall provide qualified administrative, technical, management, and academic support personnel during time when the ACSS’ workload surges or increases. These activities will take place at the Africa Center facilities, and/or at other designated locations throughout the world. Academic support and facilitators must have a combination of practical experience and/or teaching experience in the required area of expertise. The administrative, technical, and management support personnel will be already trained in their positions. Any requirement for, retention or hiring of an attorney must be approved in advance by the Office of General Counsel, Department of Defense.

6.1 Lecture Graduate Level Programs on National Security:

6.1.1 Tasks: Support seminars, programs, curriculum development workshops, research, and related activities. Research, identify and secure the services of subject matter experts who will provide subject matter expertise as Adjunct Faculty to the ACSS to direct seminars, provide expertise during curriculum development workshops, author papers, or speaker at ACSS functions. The contractor should have a select number of subject matter experts who have a proven record of excellent performance and commitment to the goals and philosophy of the ACSS, upon whom the Center can call.

6.1.2 Qualifications: Current or former renowned member of a research and policy institute on security studies, or retired State Department/DoD official with an extensive background in strategic security studies is desired. Current or former U.S. Government civilian or military officials who are subject matter experts are desired. These individuals should have a demonstrated level of excellence at lecturing and subject matter expertise in, but not limited to, the following areas: civil military relations, human rights, rule of law, national and regional security strategy, security sector reform, human security, health and security, environmental security, disaster management, interagency operations, regional security cooperation, African area studies, defense economics, U.S. security policy in Africa, Military support to civilian authorities, Counter-terrorism, and other subjects as determined by the Dean of Academics. If the individual is employed as an attorney in teaching, the individual must be licensed in active status to practice law in at least one of the United States or US territories.

6.2 Facilitating Seminars, Workshops, Symposia:

6.2.1 Tasks: Facilitate ACSS seminars, workshops, symposia, and other events as determined. The Africa Center envisions having a select number of experts who have a proven record of excellent performance and commitment to the goals and philosophy of the Africa Center upon whom the Center can call. The contractor, working with the COR (in consultation with the Academic Dean and other ACSS officials), will build a pool of qualified facilitators from the United States, Africa, Europe and the international community, with backgrounds in government, military, academics, and civil society, who will facilitate ACSS programs. These individuals should have a demonstrated level of excellence at facilitation and subject matter expertise. Facilitators shall actively participate in orientation and evaluation sessions prior to and after seminars or other events.

6.2.2 Qualifications: Facilitators are subject matter experts with practical and academic experience in areas such as civil military relations, security studies, defense economics, disaster management, regional studies, peace support operations, counter-terrorism, and public health. Facilitators shall be conversant in French and English (Portuguese is desirable). Facilitators need to have strong interpersonal skills, multi-cultural understanding, and the highest standards of professional conduct.

6.3 Facilitating Seminars, Workshops, Symposia at a Senior Level:

6.3.1 Tasks: Facilitate for ACSS Senior Level seminars, workshops, symposia, and other events as determined.

6.3.2 Qualifications: The Africa Center envisions having a select number of senior level experts who have a proven record of excellent performance and commitment to the goals and philosophy of the Africa Center upon whom the Center can call. Individuals would be current and former US, European, and African civilian and military officials, scholars and subject matter experts, (e.g. Former Flag Officers, members of the Senior Executive Service (SES), former Cabinet Members or former Members of Congress and other distinguished former government personnel and distinguished foreign personnel.) These individuals should have a demonstrated level of excellence at facilitation and subject matter expertise.

6.4 Executive Administrative Support for the Office of the Director and Senior Staff:

6.4.1 Tasks: Provide general administrative and clerical support. Assist with preparation of seminars (tracking per diem/reimbursement, preparing files), assistance closing out seminars and invoicing for subcontractor expenses. Assist with photocopying of financial documents and general administrative support. Provide support to Transportation Specialist. Organize and track incoming data for action, inputting itineraries into database, and general administrative support.

Coordinate information flow between Deputy Directors, contractor Transportation Specialist, and contractor Budget and Contract Specialist. Ensure that documents used by multiple parties are current and accurate and that they are accessible and/or regularly distributed to appropriate recipients. Assist with preparation of reports as needed. Assist with preparation of invitational travel orders, vouchers as needed. Provide administrative support in the form of copying, faxing, filing and organization to Deputy Directors.

6.4.2 Qualifications: Bachelor’s degree in a relevant field or applicable work experience. Strong administrative support experience. Strong writing and communications skills. Excellent organizational skills and a demonstrated ability to manage multiple tasks. Computer literacy including strong MS Word skills, specifically Excel, PowerPoint, Word, Outlook, Project. Experience using Internet and databases. Understanding of U.S. policy towards Africa and African security issues is desired. Fluency in English required. Basic knowledge of French or Portuguese (spoken and/or written) desired.

6.5 Program/Project Management for Regional Combatant Commands:

6.5.1 Tasks: Provide program management and oversight for regional command support programs and special projects. With guidance from the ACSS, coordinate and implement programs and special projects conducted in support of U.S. European Command and AFRICOM. Coordinate with the regional commands, as well as other appropriate stakeholders, on issues related to the ACSS command support programs under ACSS direction.. Organize program-related consultative sessions with various stakeholders. Develop timelines and designs and drafts concept papers, program schedules and read ahead materials for command support programs. Identify staffing and other logistical planning requirements for command support programs; as appropriate, coordinate with support staff and other ACSS Center staff. Identify guest speakers and adjunct staff and faculty, as needed, for command support programs. Draft and circulate program-related reports, briefings and policy updates. Attend command-related events and proceedings and prepare policy briefs and summaries.

6.5.2 Qualifications: To successfully perform this task, a Bachelor’s degree is required and significant relevant work experience with an ACSS region Combatant Command is desired. Project management experience is required.

6.6 Information Database Management

6.6.1 Tasks: Input/manage data in the student management database/system. Provide IT database support services required to fulfill the ACSS mission.

6.6.2 Qualifications: Three years experience in database management is required. Experience with the Africa Center’s region programs is desired. Experience in an academic environment and Microsoft Word programs is desired.

6.7 Management Consulting for the Expansion of the Africa…