Exhibit_1_-_SOW_Kaiserslautern_Special_Needs.pdf

EXHIBIT 1

Statement of Work (SOW) for

Special Needs Student Transportation Services

Department Of Defense

Dependents Schools-Europe (DoDDS-E)

Kaiserslautern Military Community, Germany Kaiserslautern District

(Special Needs Programs at Kaiserslautern, Vogelweh, Ramstein, Landstuhl, and Sembach Schools)

SPECIAL NEEDS STUDENT TRANSPORTATION SERVICES

STATEMENT OF WORK

for Kaiserslautern Military Community, Germany

1.0. Scope.

The Contractor shall provide all personnel, supervision, services, vehicles, and equipment necessary to safely transport students and other authorized individuals to and from their designated schools and alternate sites for classes and authorized school activities, to include career practicum or other curricular shuttle runs as identified on the route schedules provided by the Government. SAFETY of the passengers is of highest priority in the performance of contract services.

2.0. Government Responsibilities.

2.1. Route Schedules. The Contracting Officer’s Representative (COR) will provide the Contractor a copy of each route schedule prior to the beginning of scheduled services each school year and will issue the Contractor a new route schedule when a change to a service is made. Route schedules will include route number, all runs, stops, authorized passengers by location, school location(s), and departure/arrival times. The COR will identify any services requiring a safety aide and/or special equipment.

2.2. Installation Passes. The COR will provide the Contractor the forms required to request installation passes and will assist in processing requests as outlined in Addendum B.

2.3. School Unloading/Loading Zone Procedure. School staff will receive special needs passengers at the vehicle in the school unloading zone and bring authorized passengers to the vehicle in the school loading zone.

2.4. Student Ridership Counts. The COR will provide sample forms to the Contractor when a student count is requested under paragraph 5.7.

3.0. Contractor Responsibilities.

3.1. Contract Manager. The contractor shall appoint a Contract Manager who shall be responsible for the performance of the work. The name and phone number(s) of this person, and an alternate who shall act for the contractor when the primary Contract Manager is absent, shall be designated in writing to the Contracting Officer and COR within three (3) calendar days after contract award. The Contractor shall immediately notify the Contracting Officer and COR in writing when either the primary or alternate Contract Manager is replaced.

3.1.1. The COR and the Contracting Officer must be able to contact either the primary or alternate Contract Manager 24 hours a day regarding emergencies, severe weather notification, or other urgent matters.

3.1.2. When requested by the COR or Contracting Officer, the primary or alternate Contract Manager shall be at the scene of an accident or other emergency within 60 minutes of notification.

3.2. Safety Aides. The Contractor shall provide a safety aide for routes as ordered by the COR to assist Sure Start and/or special education students in entering and exiting the vehicle, and riding safely per paragraph C.9., Addendum C. If no safety aide is assigned, the driver shall assume the safety aide responsibilities.

3.3. Contractor Personnel Standards/Requirements. The Contractor shall ensure personnel performing services under this contract comply with standards and requirements in Addendum C.

4.0. Contractor Operations. The Contractor shall adhere to applicable Host Nation laws, installation regulations, and the safety procedures in Addendum D. The Contractor shall provide vehicles and equipment that meet all standards required by Host Nation laws as well as the vehicle requirements in Addendum E.

4.1. Route Schedule Adjustments.

4.1.1. Severe Weather, Hazardous Driving and/or Traffic Conditions. When informed by the COR of severe weather or hazardous driving conditions that result in cancellations or delays, the Contract Manager shall advise the COR of any specific conditions that warrant a schedule change. Similarly, the Contract Manager shall inform the COR when severe weather, hazardous driving and/or traffic conditions arise that could adversely affect the routes and runs. The COR must approve any change to the schedules.

4.1.2. Early Dismissal. When school(s) are dismissed earlier than normally scheduled, the Contractor shall have vehicles at the school(s) and ready for services within two (2) hours of notification by the

COR.

4.1.3. Other Adjustments. The COR may reschedule school transportation services when unforeseeable events (e.g., suspension of school or change in school program) require adjustment. In such an event, the COR will advise the Contractor of required adjustment(s) to the route schedule(s).

Notification to the Contractor: Payment:

Within 6 hours of service 100% of Operational Day

More than 6 hours and up to 24 hours prior to services 50% of Operational Day

More than 24 hours prior to services 0% of Operational Day

4.2. Routes and Changes. The Contractor shall have two (2) working days from the time of receipt to implement a route change, except in cases of unforeseen events (e.g., severe weather). The Contractor is encouraged to suggest route changes that contribute to safety or efficiency of services.

4.3. Installation Passes. The Contractor shall obtain the necessary installation passes to allow Contractor personnel operating, servicing, or managing DoDDS-E school transportation to enter U.S.

Government installations. The Contractor shall identify personnel requiring installation passes on the Personnel List provided to the COR and shall be responsible for completing all necessary paperwork, to include processing each request through the School Bus Office (SBO) and the Installation Access Control Office (IACO). The Contractor is responsible for controlling and safeguarding U.S. installation passes issued to Contractor personnel. Addendum B provides procedures for obtaining installation passes.

4.4. Daily Vehicle Safety/Security Inspections. The Contractor shall have a procedure to conduct and document daily vehicle safety/security inspections prior to performing services in accordance with paragraph 5.2., and Addendums B and E.

4.5. Visibility. The driver shall ensure adequate visibility at all times as required by the Formal Visibility Test shown in Addendum E, unless a waiver is approved for the specific vehicle(s).

4.6. Transportation Standards and Procedures. The Contractor shall comply with the transportation standards and procedures outlined in Addendum F.

4.7. Student Misbehavior.

4.7.1. In case of serious misbehavior such as assault, battery, fighting, or any situation that could result in the injury of any student or interfere with the safe operation of the vehicle, the driver shall stop the vehicle where legal and safe. The driver shall immediately contact the Contract Manager who shall notify the COR.

4.7.2. The Contractor shall report student school bus rule infractions identified in Addendum G and forward a School Bus Student Misbehavior Report to the COR in accordance with paragraph 5.8. and Addendum G.

4.8. Accidents or Incidents. The Contractor shall comply with the procedures in Addendum H in the event of an accident or incident, providing the COR initial telephonic reports and following up with a written Accident or Incident Report per paragraph 5.1.

4.9. Seating. Vehicles shall have adequate seating for the number of passengers specified for each run.

See Addendums D and E.

4.10. Child Safety Restraint System (CSRS). The Contractor shall provide CSRSs when ordered by the COR for specified students or as required under Host Nation law and Addendum E, and ensure use per paragraph E.4., Addendum E.

5.0. Deliverables.

5.1. Accident or Incident Reports. The Contractor shall submit a written Accident Report or Incident Report to the COR by close of business the next duty day. The minimum written report contents are at Addendum H.

5.2. Daily Vehicle Safety/Security Inspections. Not more than ten (10) calendar days after contract award, the contractor shall provide the COR a copy of their contractor-created daily safety/security checklists for meeting the minimum safety/security requirements; see paragraph B.4., Addendum B, and paragraph E.3., Addendum E.

5.3. Personnel List. Not less than thirty (30) calendar days before services begin and as changes occur, the Contractor shall provide the COR a typed list of all personnel to perform services under this contract.

The minimum reporting requirements are at paragraph C.11., Addendum C.

5.4. Contractor Manpower Reporting Requirements. Not later than October 31 of each calendar year, the Contractor shall report via a secure data collection site, http://www.ecmra.mil/, all contractor labor hours, including subcontractor labor hours, during the period of performance during each Government fiscal year, which runs October 1 through September 30, for performance of services provided under this contract. For the contract base year during the period of performance from the contract start date through September 30, the Contractor shall report data inputs for the labor executed no later than October 31. Additional information is provided at paragraph C.12., Addendum C.

5.5. Vehicle List. Not less than thirty (30) calendar days before services begin and as changes occur, the Contractor shall provide the COR a list identifying all regular and replacement vehicles to be used under this contract. The minimum reporting requirements are at paragraph E.8., Addendum E.

5.6. Installation Passes. Applications for Installation Passes shall be accomplished in accordance with United States Air Forces in Europe (USAFE) Instruction 31-208. Contractor personnel who require entry to access-controlled installations shall provide digitized fingerprint minutia data during the IACS registration process. Additional information is provided in Addendum B.

5.7. Student Ridership Count Reports. The Contractor shall provide counts of actual ridership upon request to ensure accuracy regarding the number of students transported. Student counts may be required up to three times each school year and shall be performed for three to five consecutive days each time they are required. The Contractor shall submit written Student Count Reports to the COR on computer-generated forms provided by the COR.

5.8. School Bus Student Misbehavior Reports. As required under paragraph 4.7.2., the Contractor shall report student misbehavior in writing to the COR by the end of the day if the incident occurred on a morning run, and by 10:00 AM the next school day for a midday or afternoon run, using the School Bus Student Misbehavior Report provided at Attachment 1 to Addendum G.

5.9. Expanded School Transportation Security Inspection. When the COR orders an expanded school transportation security inspection as detailed in paragraph B.4.2. of Addendum B, the driver shall inspect the vehicle using the School Transportation Security Inspection Checklist at Attachment 1 to Addendum B. The completed security inspection checklist shall accompany the driver during the operational day and subsequently be maintained on file with the Contractor for thirty (30) calendar days per paragraph B.4.3. of Addendum B.

6.0. Supporting Information.

Addendum A. Definitions

Addendum B. Security Standards and Requirements

Addendum C. Contractor Personnel Standards and Requirements

Addendum D. Safety Procedures

Addendum E. Vehicle Standards and Requirements

Addendum F. Transportation Standards and Procedures

Addendum G. Student Misbehavior

Addendum H. Accident and Incident Procedures and Reporting

Addendum I. Performance Requirements Summary

A-1

Addendum A

Definitions

In addition to the definitions contained in FAR 52.202-1, the following also apply to this contract:

A.1. Accidents/Incidents - See definitions of Accidents and Incidents below.

A.2. Accidents - Vehicle-related events in which a Contractor’s vehicle with student(s) on board is the cause or focus and results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s).

A.3. Adaptive Seat Device - See Child Safety Restraint System below.

A.4. Authorized Passengers - Individuals authorized to be transported under the contract, to include students, DoDDS officials, uniformed U.S. military/Host Nation police officers, security personnel, and others specifically authorized by the Contracting Officer or Contracting Officer’s Representative.

A.4.1. Registered Rider - A student who is authorized to ride a DoDDS bus, but who may choose not to ride on a given day.

A.4.2. Actual Rider - A student who is authorized to ride a DoDDS bus and does so on a given day.

A.5. Career Practicum - A job education program requiring curricular transportation services.

A.6. Child Safety Restraint System (CSRS), also referred to as Adaptive Seat Device - A restraining device, conforming to Host Nation laws, used to supplement a seat belt when there exists a requirement to secure a child during transportation. The age or size of a child requiring such device is normally defined by Host Nation law, but generally applies to children less than twelve years of age, or who are smaller than 150 centimeters (60 inches) in height. Also commonly referred to as child safety seats, child car seats, and booster seats.

A.7. Commuting Area - A geographic area that determines a student’s eligibility for transportation.

A.8. Contracting Officer’s Representative (COR) - An individual designated in accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation Supplement and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

A.9. Contractor - A commercial activity that provides school bus services in accordance with this Statement of Work (SOW).

A.10. Danger Zone - The area around a school transportation vehicle at a stop where most student injuries occur. It is an area 1.83 meters (6 feet) to both sides of the vehicle and 3.05 meters (10 feet) in front of the vehicle. Particular care is required when a bus stop has less than 1.83 meters (6 feet) clearance between the road edge and the designated waiting area. The most critical areas are immediately to the front of the bus and at the right rear.

A.11. Department of Defense Dependents Schools (DoDDS) - An agency of the U.S. Department of Defense responsible for the operation of schools for eligible children of Government authorized personnel.

A.12. Duress. A situation involving control of the bus being taken over by someone other than the driver or safety aide, or similar serious incident that places the bus and its passengers in a critical, life-threatening situation.

A.13. Expanded School Transportation Security Inspection. A thorough, driver-conducted security inspection, using the School Transportation Security Inspection Checklist, before each run of any

A-2 school transportation vehicle, to be performed only when ordered by the COR to meet elevated security conditions.

A.14. Improvised Explosive Devices (IED) - Those devices placed or fabricated in an improvised manner incorporating destructive, lethal, noxious, pyrotechnic or incendiary chemicals, designed to destroy, disfigure, distract or harass.

A.15. Incidents - Any events that occur on/around the school loading/unloading zone or during school transportation services that have an adverse effect on either the performance of this contract or passengers.

A.16. Installation Access Control Office (IACO) - An office at the Ramstein Air Base Installation Pass Office (located at the Visitors Center), authorized to register individuals into the Installation Access Control System.

A.17. Installation Access Control System (IACS) - An access verification system for Installation Pass and DoD Identification (ID) cardholders that are registered into a database and assigned installation access privileges. IACS will produce Installation Passes and verify DoD ID card privileges to access controlled installations.

A.18. Non-Service Day - This is a day on which no School Bus Services are required. The COR will identify such days. School make-up days are not non-service days.

A.19. Operational Day (OD) - On any given route, the period between the first stop on the first run of the day and the last stop on the last run of the day. Service is required Monday through Friday unless otherwise notified. Normally, an operational day extends from 0600 to 1900 Hours. The route schedules determine the exact service hours. School make-up days are operational days. During heightened security, additional driving hours may be required beyond the operational day and will be negotiated on a case-by-case basis.

A.20. Quality Assurance Evaluator (QAE) - A Contracting Officer’s representative (see DFARS 252.201-7000) who has been appointed to inspect Contractor-provided services.

A.21. Quality Assurance Surveillance Plan (QASP) - A plan used by the Government to inspect and evaluate Contractor-provided services.

A.22. Quality Control - Those actions taken by the Contractor to control the performance of services so that the requirements of this contract are met.

A.23. Route - A route consists of one or more runs, scheduled in one operational day.

A.24. Run - A segment of a route, usually one-way, composed of at least one pick-up point and one drop-off point.

A.25. Safety Aide - An individual trained specifically for assisting passengers with special-needs identified in the special instructions provided by the COR and in accordance with SOW requirements.

A.26. School Bus Services - These services are for the repetitive daily transportation of students (and other authorized individuals) to and from their designated schools and other education sites.

A.27. Sponsoring Official/Organization - A designated DoDDS-Europe individual and/or organization at the School Bus Office, District Transportation Supervisor, or District-level that performs Installation Pass responsibilities or has oversight based on the relationship to the Installation Pass applicant.

A.28. Statement of Work (SOW) - A document that describes a service in terms of output requirements and the required quality level or standard of acceptable performance of those outputs.

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A.29. Student - An individual who is officially enrolled for attendance at a DoDDS school, or at a non-DoDDS school if such attendance is approved by DoDDS.

A.30. Student Counts - A report of the number of actual riders on each school transportation run by each bus stop.

A.31. Unsatisfactory/Incomplete Service - A service output that does not meet the standards of performance detailed in this contract.

B-1

Addendum B

Security Standards and Requirements

B.1. Installation Passes.

B.1.1. The sponsoring DoDDS-E organization, consisting of School Bus Office (SBO), District Transportation Supervisor (DTS) and District sponsoring officials, will ensure:

B.1.1.1. Sponsored bus Contractor personnel have a legitimate requirement to enter the installation.

B.1.1.2. The USAFE Form 79, Request for Base Entry Identification, is prepared for each authorized installation-pass applicant for the minimum number of installations to which access is required, by Ramstein Air Base, or installation. If access is required to more than one installation, detailed justification is required.

B.1.1.3. If the sponsoring official cannot escort the applicant to the servicing Installation Access Control Office (IACO) and the applicant has no other means of obtaining access to the installation, alternate procedures are authorized; see USAFE Instruction 31-208.

B.1.1.4. Background checks are performed on all individuals seeking an Installation Pass. See paragraph B.1.2.6.2.

B.1.1.5. Issued Installation Passes are retrieved and returned to the issuing IACO when the contractual relationship that served as the justification for the Installation Pass changes or is terminated.

B.1.1.6. Contractor personnel that use Contractor privately owned vehicles to access on a recurring basis US Air Forces, Europe (USAFE) (Germany only) controlled and US Army, Europe (USAREUR)/7th Army Area of Responsibility installations in support of school transportation must register the vehicle as part of the installation pass application process. Contractor company vehicles are not considered POVs for the purpose of the USAFE Instruction 31-208.

B.1.2. Contractor Personnel.

B.1.2.1. Contractor personnel requiring access to USAFE (Germany only) controlled and USAREUR/ 7th Army Area of Responsibility and other designated installations, and not possessing an IACS-registered DoD ID Card shall register in the IACS and obtain an Installation Pass under procedures in USAFE Instruction 31-208. As part of the personnel security vetting process, Contractor drivers shall possess either a Temporary or a Permanent Installation Pass prior to operating a vehicle on a school transportation run.

B.1.2.2. Installation Passes shall only be used in performance of duties under this contract. The Contractor is responsible for controlling U.S. installation passes issued to Contractor personnel.

Installation passes remain the property of the U.S. Government; passes shall be returned to the COR upon expiration of the pass or bus contract, when a Contractor employee is no longer employed by the Contractor or requires access, or when requested by the COR.

B.1.2.3. The process of obtaining a new Installation Pass for current Installation Pass holders involves more than simply turning in the old pass and receiving a new pass. Installation Pass holders shall coordinate with their sponsoring organization to complete the USAFE Form 79 according to USAFE Instruction 31-208. The USAFE Form 79 is required to revalidate the Installation Pass holder's access requirements and privileges.

B.1.2.4. The Contractor shall ensure that Installation Pass applicants have a residence and work permit before receiving an Installation Pass unless exempted by USAFE Instruction 31-208. A new Police Good Conduct Certificate is needed if the certificate is more than 12 months old.

B-2

B.1.2.5. Contractor personnel who are denied an Installation Pass shall be removed from performing service(s) under this contract immediately upon Contractor's receipt of such notification from the Government.

B.1.2.6. Applicants shall submit a copy of the following documents with the application:

B.1.2.6.1. Passport or personal ID card, issued by the country of citizenship (for example, German Personalausweis, Belgium Identity Card, Italian carta d'identita).

B.1.2.6.2. A copy of all required background-check results. When engaging checks of host nation police and law enforcement criminal records, the Contractor shall ensure that the scope of the check extends to include both local and national-level files and records. In that connection, the following host nation criminal records check and certificate is mandatory for the Contractor’s Contract Manager and alternate, if applicable, Contractor’s trainer(s), all drivers and substitute drivers, and safety attendants: Polizei Erweitertes Führungszeugnis.

B.1.2.6.3. Verification that the applicant has a residence permit and a work permit, if required.

B.1.2.6.4. The applicant is not required to provide a photograph; a digital photo will be taken during the IACS registration process. Refusal to provide a digital photo and digitized fingerprint minutia data will be the basis for not receiving an Installation Pass.

B.1.2.7. When necessary, a Temporary Installation Pass may be issued pending completion of a required background check. A Temporary Installation Pass is valid for up to 90 days and may be extended only once for no more than 90 days with reasonable justification (i.e., unforeseen delay in receiving the Foreign National Screening Program (FNSP) results). The use of successive temporary installation passes is unauthorized, unless the exception in USAFE Instruction 31-208 applies.

Note: Some U.S. military installations have proscribed temporary installation passes for contractor employees. The Contractor should check with the SBO and determine whether the local servicing installation has implemented the proscription. When that is the case, the Contractor will have to plan for an extended process and waiting time for FNSP results.

B.1.2.8. Contractor personnel shall always keep the installation pass and other Government-issued documents secure to prevent loss or theft, and never leave them unattended in the contractor’s vehicle. If an Installation Pass is lost or stolen, the Installation Pass holder shall report the loss or theft to the COR, the local U.S. Military Police or Security Forces station, and the IACO immediately. The Installation Pass will be flagged in the IACS as lost or stolen. The sponsoring organization must submit a new application to the same IACO where the original Installation Pass was obtained. If requested by the sponsoring official in the application, the expiration date of the Installation Pass may be extended to show a full registration period for that individual's category.

B.1.2.9. During entry into access-controlled installations, security or appropriate command personnel may require an individual to provide digitized fingerprint minutia data (DFMD) for identification-verification purposes. This verification may routinely occur at access control points to USAFE (Germany only) and USAREUR/7th Army Area of Responsibility installations or at locations beyond the access control point. Refusal to provide a DFMD may be the basis for immediate surrender of the individual's Installation Pass or DOD ID card.

B.2. Installation Access under different Force Protection Conditions for Contractor Personnel.

B.2.1. The Temporary Installation Pass allows access during Force Protection Conditions Alpha and Bravo. A one-level force protection increase (e.g., increase from Bravo to Charlie) may be granted by the IACO if requested by the sponsoring official/organization.

B-3

B.2.2. There are no installation entry restrictions for Contractor personnel who possess an Installation Pass or an IACS-registered DoD ID Card.

B.3. Security/Force Protection Conditions.

B.3.1. In the event security threats increase and change in force protection condition, the Government may require:

B.3.1.1 The Contractor to implement alternate routes or schedules.

B.3.1.2. Inspection of Contractor vehicles and/or parking areas by U.S. military and/or Host Nation security personnel.

B.3.1.3. The Contractor to park vehicles used in performance of this contract in a secure installation/ site identified by the Government.

B.3.1.4. The Contractor to perform security inspections as directed by the Government.

B.3.2. The Contracting Officer shall handle any resulting cost or schedule alignments equitably.

B.4. Daily Vehicle Safety/Security Inspections.

B.4.1. The daily safety/security inspection conducted by the driver shall include a search for suspicious objects (e.g., improvised explosive devices) and indicators of tampering with the vehicle (e.g., anything out of the ordinary that could cause harm to student passengers or damage the vehicle).

If something unusual or suspicious is found, the driver should not touch anything but should evacuate the area around the vehicle, and shall immediately notify the Contract Manager of the findings. The Contract Manager shall determine if the German Police should be notified and/or if a replacement vehicle should be dispatched, then immediately notify the COR.

B.4.2. Expanded School Transportation Security Inspection. When the COR orders an expanded school transportation security inspection to be performed before each run of an operational day, the driver shall, as prescribed in paragraphs B.4.2.1. through B.4.2.3. below, inspect the vehicle's exterior and interior using the School Transportation Security Inspection Checklist at Attachment 1 to Addendum B, and shall annotate the checklist in accordance with the instructions to document the detailed inspection. Attachment 2 to Addendum B is a courtesy German translation of the School Transportation Security Inspection Checklist (in case of a translation discrepancy, the English version governs). The bus Contractor shall establish the off-post location for inspecting the vehicle or as coordinated with the COR.

B.4.2.1. For an AM home-to-school run or the first run of the operational day, the driver shall conduct the expanded security inspection in conjunction with the Host Nation vehicle safety/security inspection requirement prior to performing services. The additional time estimate for the driver to perform the expanded security inspection, while simultaneously conducting the host nation safety/security inspection, is 5 minutes for a small vehicle.

B.4.2.2. For a PM school-to-home run, the driver shall conduct a 10-minute, expanded security inspection of the vehicle prior to entering the installation where the school is located.

B.4.2.3. For other runs, such as midday, curricular, or career practicum runs that depart from the installation, the driver shall conduct a 10-minute, expanded security inspection each time before the first stop where students enter the vehicle or prior to reentering the installation, whichever occurs first.

For midday, curricular, or career practicum runs that depart from the installation and travel without stopping to other installations or the runs service off-installation pick-up or drop-off stops without the driver leaving the vehicle unattended, the security inspection provision is not applicable unless dictated by increased force protection measures.

B-4

B.4.3. The Contractor driver's daily safety/security inspection record, and when an expanded school transportation security inspection is ordered, the School Transportation Security Inspection Checklist, shall accompany the driver during the operational day, and subsequently be maintained on file with the Contractor for thirty (30) calendar days. During quality assurance surveillance of the vehicle during the run, the COR or other government officials may ask to review the completed forms (e.g., driver's daily inspection record or School Transportation Security Inspection Checklist) to validate that inspections were properly performed.

B.5. Security of Route Number Signs and School Transportation Documents. See also paragraph E.5.5. of Addendum E.

B.5.1. Posting and Display of Route Number Signs on Special Needs Runs. Van operators shall post route number signs in the vehicle's windows only after completion of the driver’s pre-run safety and security inspection of the vehicle.

B.5.2. Removal of Route Number Signs Displayed on Special Needs Runs.

B.5.2.1. Drivers shall immediately remove route number signs from display in the vehicle’s windows

(a) when the run ends at a school and all students have exited the vehicle; or (b) when the run has reached its last stop and all students have exited the vehicle.

Exception: When a vehicle used is parked on a secured U.S. military installation during the school day between runs, or at end of the operational day, van drivers may leave route number signs on display in the vehicle’s windows. The vehicle shall be locked. See also paragraph B.5.3.2, below, concerning security of transportation documents.

B.5.2.2. When a vehicle is parked during the school day between runs outside a secured U.S. military installation, bus drivers shall remove route number signs from display in the vehicle’s windows. See also paragraph B.5.3.3, below, concerning security of transportation documents.

B.5.3. Safe-Guarding School Transportation Documents.

B.5.3.1. School transportation documents used by drivers and bus Contractors include route sheets, student passenger lists, safety/security inspection checklists, and route number signs. School transportation documents contain sensitive information that must be protected at all times from loss or theft. It is imperative that unauthorized persons do not gain access to the sensitive information the documents contain.

B.5.3.2. When a vehicle is parked during the school day between runs, over night, or on weekends and holidays on a secured U.S. military installation, drivers and contractors may secure school transportation documents within the vehicle in a place that will protect them and which is out of sight.

Route number signs may be left on display in the vehicle’s windows. The vehicle shall be locked.

B.5.3.3. When a vehicle is parked during the school day between runs, over night, or on weekends and holidays outside a secured U.S. military installation, drivers and contractors shall remove school transportation documents, including route number signs, from the vehicle and store them securely at a place away from the vehicle that will protect them from loss or theft, or access by anyone other than the driver or contractor. Route number signs shall be removed from display in the vehicle’s windows.

B.5.3.4. Dual-Use Vehicles.

B.5.3.4.1. When a vehicle used for special needs transportation is assigned by the contractor to non- DoDDS-Europe transportation services during the school day between runs, drivers and contractors shall secure school transportation documents within the vehicle in a place that will protect them and which is out of sight. Route number signs shall be removed from display in the vehicle’s windows.

B-5

B.5.3.4.2. When a vehicle used for special needs transportation is assigned by the contractor to non- DoDDS-Europe transportation services on weekends and holidays, drivers and contractors shall remove school transportation documents, including route number signs, from the vehicle and store them securely at a place away from the vehicle that will protect them from loss or theft, or access by anyone other than the driver or contractor. Route number signs shall be removed from display in the vehicle’s windows.

B.6. Response to a Serious Emergency During the Bus Run. Addendum H provides procedures to report a Serious Emergency during the bus run.

B.7. Operations Security.

B.7.1. Contractor personnel shall practice operations security (OPSEC) at all times, both on- and off-duty. Protection of contract and transportation program operations and security information from unauthorized disclosure is a paramount responsibility of all concerned.

B.7.1.1. Contractor personnel, through carrying out their assigned program duties, may become aware of student personal information concerning identity, family and residence and student school- and health-related information. All such student personal information is subject to privacy laws and regulations and shall be protected from unauthorized disclosure.

B.7.1.2. Contractor personnel are also entrusted with information concerning transportation operations, e.g., route sheets and student passenger lists, and information concerning means and methods, procedures and practices employed by DoDDS-E for anti-terrorism and anti-crime purposes.

All such operations information and security methodology is sensitive and shall be protected from unauthorized disclosure. See also paragraph B.5.3 for protection of documents.

B.7.1.3. When Contractor personnel are questioned by strangers, family members, friends or acquaintances concerning their job and duties, student transportation operations, security procedures and practices, or students, they shall politely decline to answer such questions, stating simply that “I am not permitted by my employer to discuss my job.” Contractor personnel shall report such questioning to Contractor management who shall, in turn, notify the contracting officer/COR.

B.7.2. Instruction in OPSEC is included in the Security/Force Protection Module. See paragraph C.4.2. Addendum C.

B-1-1

Attachment 1 to Addendum B

School Transportation Security Inspection Checklist

Control Number

Transportation Office Route Date

Bus Contractor

Driver’s Name

Before Operations/Pre-Trip Inspection Procedures AM Midday PM

EXTERIOR

1. Walk around the vehicle, checking for any signs of tampering, such as broken parts, unusual fingerprints or scratches, loose wires, hood or rear hatch ajar, etc.

2. Check the entire underside of the bus to the best of your physical capability.

3. Check each wheel well area for any suspicious items.

4. Check behind the front grill for suspicious items.

5. Check for strings/wires attached to doors before opening them.

6. Open and check the engine compartment and underneath luggage compartment, doing so slowly while looking for wires and strings.

7. Check the exhaust pipe for any object being placed there.

INTERIOR

1. Check for suspicious wires/objects under the dash or attached to the brake, clutch or gas pedal.

2. Do a walk-through of the seating area checking for suspicious packages, devices, unattended baggage or briefcases, or anything out of the ordinary, like lumps or bulges in seats.

3. Check the overhead luggage area checking for suspicious packages, devices, unattended baggage or briefcases, or anything out of the ordinary.

Comments:

Instructions:

1. After completing an inspection of each checklist item of the vehicle’s exterior and interior, place a checkmark in each block of the appropriate column: AM, Midday, or PM Run. The inspection record shall accompany the driver during the operational day, and subsequently be maintained on file with the Contractor for 30 days.

2. If something unusual or suspicious is found, the driver should not touch anything but should evacuate the area around the vehicle, and shall immediately notify the Contract Manager of the findings. The Contract Manager shall determine if the German Police should be notified and/or if a replacement vehicle should be dispatched, then immediately notify the COR.

3. As appropriate, add explanatory comments. See paragraph B.4.2 of Addendum B.

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Attachment 2 to Addendum B

Prüfprotokoll Checkliste für Schul Verkehrsmittel Kontroll Nummer

Schulbus Büro Fahrtweg #/Route # Datum

Firma

Name des Fahrers

Vor Fahrantritt/Prüfprotokoll Morgen Mittag Nach-mittag

ÄUSSERER BEREICH DES KRAFTFAHRZEUGS

1. Gehen Sie um das Fahrzeug herum und überprüfen Sie, ob es irgendwelche

Anzeichen von unbefugter Fremdeinwirkung gibt, zum Beispiel zerbrochene Teile, ungewöhnliche Fingerabdrücke oder Kratzer, lose Drähte, oder angelehnte Motorhaube und hintere Heckklappe.

2. Überprüfen sie die gesamte Untersite des Kraftfahrzeugs soweit es im Rahmen Ihrer Körperlichen Möglichkeiten geht.

3. Überprüfen sie jeden Radschacht-Bereich nach verdächtigen Gegenständen.

4. Überprüfen sie den Bereich hinter dem vorderen Leitgitter nach verdächtigen Gegenständen.

5. Vor dem Öffnen der Tür überprüfen Sie ob Schnüre oder Drähte an der Tür befestigt worden sind.

6. Überprüfen Sie den Motorraum und die Unterseite des Gepäckraums nach Schnüren oder Drähten. Dabei langsam vorgehen.

7. Überprüfen Sie den Auspuff nach irgendwelchen abgelegten oder befestigten Gegenstständen.

INNERER BEREICH DES KRAFTFAHRZEUGS

1. Überprüfen Sie das Amaturenbrett nach verdächtigen Drähten oder Gegenständen und ob verdächtige Drähte an das Bremspedal, Kupplungspedal oder Gaspedal angeschlossen worden sind.

2. Gehen Sie durch das Fahrzeug und überprüfen Sie die Sitze nach verdächtigen Paketen, Gerätschaften, unbeaufsichtgtem Gepäck oder Büchermappen sowie nach allem ungewöhnlichem wie z. B. Klumpen oder Beulen in den Sitzen.

3. Überprüfen sie den obenliegenden Gepäckhalter nach verdächtigen Paketen, Gerätschaften, unbeaufsichtgtem Gepäck oder Büchermappen oder sonstiges Ungewöhnliches.

Bemerkungen:

Anweisungen:

1. Sobald die Inspection jedes Punktes des Prüfungsprotokolls für den inneren und äusseren Bereich des Fahrzeugs vollständig ist, haken Sie bitte die jeweilige Prüfungszeit, z.b. morgens, mittags, nachmittags, in der zugehörigen Kolumne ab. Der Fahrer muss das Prüfungsprotokoll während der Dienstzeit im Fahrzeug mit sich führen.

Danach soll die Prüfliste für 30 Tage in den Akten des Unternehmers verbleiben.

2. Wenn etwas Ungewöhnliches oder Verdächtiges gefunden wird, darf der Busfahrer nichts anfassen und sofort den Kontrakt Manager über den Fund informieren. Der Kontrakt Manager muss dann entscheiden ob die Polizei angerufen werden soll oder ob der Bus ausgewechselt werden muss – danach sofort den COR anrufen.

3. Soweit erforderlich, erklärende Bemerkungen beilegen.

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Addendum C

Contractor Personnel Standards and Requirements

C.1. Removal of Contractor Personnel. The Contracting Officer reserves the right to ban any driver or safety aide for cause.

C.2. Health. Drivers and safety aides must be free of communicable diseases and physical or mental impairment that would affect the ability to perform duties under this contract.

C.3. Language Ability.

C.3.1. The Contract Manager and Alternate shall be able to speak, read and write the English language when communicating with the COR, school officials and Contracting Officer.

C.3.2. Drivers shall be able to speak, read, and write the Host Nation language.

C.3.3. The safety aides shall be able to communicate in the English language sufficiently to converse with student passengers and parents, COR/QAE, and school officials.

C.4. Safety and Security Training.

C.4.1. The primary and alternate Contract Manager shall attend an annual Government-sponsored Safety and Security Training Session. Sessions normally are held in July or August as coordinated with DoDDS-Europe Procurement Office. The Contractor may substitute the firm’s training manager for the Alternate Contract Manager.

C.4.2. Prior to starting the school year, the Contractor shall provide dispatchers, drivers, and safety aides a minimum of seven (7) hours safety and security training covering the topics presented in the annual safety and security training session. As a part of the seven-hour training session, the Contractor training shall include a minimum of two hours of the Security/Force Protection Module (i.e., vehicle security inspection, surveillance detection, emergency response, and protection and non-disclosure of student transportation program and security information, i.e., the concept and practice of operations security (OPSEC)). The Contractor shall also provide the safety and security training to new drivers and replacement drivers that are employed after the conduct of the Contractor’s safety and security training session. The Contractor shall prepare a memorandum that identifies the date, time, location, names of instructor(s) and trainee(s), and a brief statement, summary, or synopsis of the topics and content of material presented (e.g., instruction syllabus) to document the safety and security training.

C.5. First Aid, Cardiopulmonary Resuscitation (CPR), and Special Needs Training.

C.5.1. Drivers and safety aides shall have current first aid and CPR certifications either by receiving training in German Red Cross First Aid (Erste Hilfe) or American Red Cross First Aid equivalent. The certifications shall be no more than three (3) years old and shall be made available for review upon request by the COR.

C.5.2. Drivers and safety aides must be trained in assisting special needs students as prescribed by Host Nation laws to include proper fastening/securing of harnesses, wheelchairs, and other special equipment.

C.6. Personal Equipment. Drivers shall wear shoes with enclosed toes and heels while performing under this contract.

C.7. Background Check. Primary and alternate Contract Manager(s) and Contractor trainer(s), drivers, safety aides, and other personnel that may come in contact with student passengers must be cleared by a Host Nation background check. The Contractor shall maintain the most current background checks on file and shall make them available to the COR upon request. See also paragraph B.1.2.6.2.

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C.8. Criminal Offense. The Contractor shall not hire anyone with a criminal record to perform under this contract. Specifically excluded from any contract position are persons whose background includes indications of involvement in crimes of violence, such as assault, battery, child abuse, domestic abuse, homicide, and rape; larceny, robbery, and theft; pedophilia and/or child pornography; alcohol abuse, to include drunken driving; and distribution/possession/use of any illegal drug or controlled substance. A past criminal offense of any nature that is discovered after-the-fact shall be grounds for removal. The Contractor shall immediately inform the COR when it is learned that an employee under this contract has been arrested for a criminal offense. A past criminal offense of any nature shall be grounds for removal. The Contractor shall also immediately inform the COR when any action is taken to suspend or revoke the driver’s license of any driver performing under this contract.

C.9. Safety Aides. Safety aides shall be at least 18 years old. When ordered for a route, the safety aide shall:

C.9.1. Assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, child safety restraint system (CSRS), and/or wheelchair securement device and occupant restraint system, when specified by the COR or required under Host Nation law.

C.9.2. Ensure students remain seated with securely fastened seat belts, CSRS (if applicable), or wheelchair-occupant restraint system when required.

C.9.3. With the exception of a sedan or station wagon (or with an approved waiver from District Superintendent Office), ride in the passenger compartment with passengers and communicate with passengers to encourage safe student behavior. Passenger behavior that requires corrective action shall be identified on a School Bus Misbehavior Report and provided to the COR per Addendum G.

C.9.4. Ensure students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run.

At the school, release each student only to the student’s teacher or other staff member. During the school-to-home run, do not release a student from the vehicle without the parent or designated caregiver present to take charge of the child.

C.9.5. Provide care for passengers in accordance with special written instructions provided by the COR. Use English with positive words and a respectful tone when speaking to students.

C.9.6. In the event of an accident or incident, immediately check each passenger for injuries and provide first aid and/or CPR to passengers as required until either emergency rescue personnel arrive on the scene and take control of the situation or the vehicle reaches a medical facility.

C.9.7. If no safety aide is assigned, the driver shall assume all responsibilities listed above.

C.10. Contractor Employee Conduct. During performance of this contract, to include in and around the contracted vehicles and on school grounds, Contractor employees shall not:

C.10.1. Use verbal assault, foul language, personal or racial insults, or threats of personal violence, or comment on the personal appearance of students.

C.10.2. Engage in any conduct of a sexual nature, verbal or physical, to include reading or display of nudity or pornographic material.

C.10.3. Engage in physical contact with students, except as required for reasons of safety, first aid or CPR, or show verbal or physical affection toward students, or photograph them.

C.10.4. Use tobacco products, eat or drink, or report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this contract.

C.10.5. Sell, give to or accept from students any beverage, food or tobacco product, or any gift or item, irrespective of monetary value.

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C.10.6. Play music tapes, CDs, or videos unless approved by the COR.

C.10.7. Administer medications, either prescribed or over-the-counter, to students.

C.10.8. Wear clothing with insignia reflecting religious, political or social messages or slogans, but shall dress in a neat, professional manner.

C.11. Personnel List. Not less than thirty (30) calendar days before services begin, the Contractor shall provide the COR a typed list of all personnel to perform services under this contract. The Contractor shall provide a dated, revised personnel list to the COR as changes occur. The list may be in whatever format is most suited to the Contractor’s operations, but shall list each person in alphabetical order in the following manner: full name (last name, first name, middle initial), date of birth, job title (driver, safety aide, etc.), country of citizenship, and identification document number/passport number.

C.12. Contractor Manpower Reporting Requirements.

C.12.1. The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for DoDEA via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

C.12.2. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. For the contract base year during the period of performance from the contract start date through September 30, the Contractor shall report data inputs for the labor executed no later than October 31;

subsequent data inputs will be reported each FY. Contractors may direct questions to the help desk at the web address: http://www.ecmra.mil/.

C.13. Driver’s License/Professional Certifications. The Contractor shall certify that all Contactor drivers have the correct licenses and certifications for the type vehicles they are to operate. The Contractor shall maintain and, upon request by the COR, make available for viewing the driver’s licenses and certifications for the type vehicles they are to operate.

D-1

Addendum D

Safety Procedures

D.1. Danger Zone - the area around a school…