Atch 1 BSAP PWS Japan 2010-11.pdf

PERFORMANCE WORK STATEMENT (PWS)

BUS SECURITY ATTENDANT & BUS SAFETY AIDE PROGRAM

INTRODUCTION

Department of Defense Education Activity (DoDEA) Pacific requires school Bus Security Attendants Program (BSAP) and Bus Safety Aides (SA) services for students, pre-kindergarten through grade 12 attending DoDDS Pacific schools located within mainland Japan.

1.0 SCOPE

The contractor shall provide all personnel, materials, supervision, training and other items and services necessary to perform BSAP and SA duties for all DoDEA Pacific school buses as defined in this Performance Work Statement (PWS).

2.0 BSAP & SA OPERATIONAL REQUIREMENTS

The contractor shall perform BSAP and SA services between the hours of 0530 to 1930, Monday through Friday for approximately 183 days each school year. The estimated quantities of work are listed in Technical Exhibit 1, Workload Estimates.

2.1 BSAP SERVICE

2.1.1 The primary responsibility of the security attendant is to provide vigilant and pro-active oversight of DoDDS Pacific student’s security during daily commuting runs.

2.1.1.1 The secondary function of security attendant is to ensure on board student safety.

2.1.2 The contractor shall provide professionally trained bus security attendant personnel who do not pose a threat to the health, safety and security of students while performing duties.

2.1.3 The contractor shall maintain and have on hand the following required documents in a folder as prescribed by the COR while performing duties.

2.1.4 The bus security attendant personnel shall ensure that only authorized students and personnel board the bus as specified or directed by COR.

2.1.5 The bus security attendant shall require all students to show a valid bus pass prior to boarding.

2.1.5.1 The contractor shall count and document on a daily basis (by route, bus stop and run) the number of students transported. The contractor shall provide this information on a weekly basis to the STO.

2.1.6 The bus security attendant shall assist and ensure that they and all passengers are seated and buckled while the bus is in motion.

2.1.6.1 Properly secure students safety restraining system prior to the school bus being put into motion. The STO will inform the contractor of students requiring the use of a child safety restraint system (CSRS).

2.1.6.2 The bus security attendant shall be seated at a location that affords the best possible vantage point for overall observation.

2.1.6.3 The bus security attendant shall alert the driver when safety conditions warrant non-movement or halting of the bus.

2.1.6.4 The bus security attendant shall execute emergency evacuation plans approved by COR.

2.1.6.5 The bus security attendant shall be familiar and know the characteristics of assigned route, runs, stops, and safe havens.

2.1.6.6 The bus security attendant shall maintain security awareness of the exterior environment of the route and its stops, and report indicators of suspicious and or criminal activities directed towards the bus. Technical Exhibit 2, Suspicious Indicators School Bus Inspection Report.

2.1.6.7 The bus security attendant shall not conduct physical searches of individuals or their possessions.

2.1.6.8 The bus security attendant shall correct on-the-spot observed unsafe actions by students that may result in injuries, and ensure good order and discipline when unruly student behavior interferes with the driver’s ability to operate the bus safely. Technical Exhibits 3A-3C DoDEA Pacific, Reports.

2.1.6.9 The bus security attendant shall assist younger students in boarding/de-boarding the bus.

2.1.6.10 The bus security attendant shall ensure that all elementary level students are received or released, from or to a sponsor, parent or authorized guardian in accordance with current installation policy. Student shall not be released if protocol is not met. Student shall be returned in accordance with STO policy.

2.1.6.11 The bus security attendant shall work in close concert with drivers, forming a professional and mutually supportive relationship.

2.1.6.12 The bus security attendant shall be equipped with, and in possession of, an operational cell phone during the performance of duties. Technical Exhibit 4, Contractor Cell Phone Report.

2.2 SAFETY AIDE SERVICE

2.2.1 The primary responsibility of the bus safety aide is to ensure on board student safety.

2.2.1.1 The contractor shall provide professionally trained bus security attendant personnel who do not pose a threat to the health, safety and security of students while performing duties.

2.2.2 The contractor shall ensure bus safety aides receive “Nonviolent Crisis

Intervention” from a certified Crisis Prevention Institute (CPI) instructor prior to performing duties in the PWS. http://www.crisisprevention.com/

2.2.3 The contractor shall ensure students requiring the use of Wheelchairs and other related Child Safety Restraint Systems (CSRS) are secured prior to the school bus being in motion

2.2.4 The contractor shall ensure hand-to-hand custody between sponsor, parent, guardian and school officials.

2.2.5 The contractor shall report any irregularity in student behavior to both school staff and COR. Technical Exhibits 3A-3C DoDEA Pacific, Reports.

2.3 UNSCHEDULED SERVICES

2.3.1 The contractor shall provide BSAP and Safety Aides for “Unscheduled” services on school bus routes ordered and approved by the COR. These school bus routes shall consist of support not reflected in paragraphs 2.1 and 2.2.

2.3.1.1 This service is in support of such events as but not limited to early school dismissals and other various route support.

2.4 INSPECTIONS

2.4.1 Pre-Inspections: The contractor shall conduct visual inspections of both the interior and exterior of their assigned school bus(es) for indicators of tampering, presence of explosive or incendiary devices. Technical Exhibit 5, Pre/Post School Bus Inspection Report.

2.4.2 Post-Inspections: The contractor shall at the completion of each school bus run conduct visual inspections of both the interior and exterior of their assigned school bus(es) for indicators of tampering, presence of explosive or incendiary devices.

2.4.2.1 The contractor shall inspect their assigned bus(es) for any remaining student personal belongings, packages, etc. The contractor shall turn in all personal belongings or packages left on the school bus to the STO.

Technical Exhibit 6, Lost and Found Items Report.

2.5 EXTENDED SCHOOL YEAR (ESY)

2.5.1 The contractor shall provide BSAP and/or Safety Aides in support of the DoDEA Pacific ESY program.

2.5.2 The ESY program provides additional educational services at the conclusion of the normal school year for special needs students. This program generally occurs between the months of June and July for a total of 20 school days.

2.5.2.1 This service is only required when there are students enrolled in the ESY program. If there are no students enrolled, the ESY program will not be scheduled.

2.5.2.2 The COR will notify the contractor 30 days in advance of scheduling personnel for this support.

2.5.3 The ESY program generally occurs between the hours of 0700 through 1200. The estimated quantities of work are listed in Technical Exhibit 1, Workload Estimates.

2.6 CONTRACT PERSONNEL

2.6.1 General

2.6.1.1 Employee Conduct: Contractor personnel shall not engage in any conduct of a sexual nature (verbal or physical) with passengers. Substantiated reports of contractor employees using improper language or physical touching shall be grounds for immediate termination of employment under this contract. Technical Exhibit 7, Employee Conduct.

2.6.1.2 Employee Behavior: Contract personnel shall not eat or drink on school buses nor shall they offer or provide passengers with food or drinks. Use of tobacco products are prohibited on school buses, in view of students, or on school property.

2.6.1.3 Employee Prohibitions: Contractor personnel shall not be under the influence of medications, intoxicant’s, or drugs that could impair judgment.

2.6.1.4 Contractor Appearance: Contractor personnel shall present a clean and neat appearance and be easily recognized as contractor employees. The contractor shall provide each employee a standardized uniform bearing the name of the company and employee name tag in English.

2.6.1.5 Employing Military Personnel: The contractor is cautioned that off duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours or deployment.

Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform.

2.6.2 Personnel Qualifications

2.6.2.1 General: The contractor shall provide and identify via an employee listing of personnel who have the skills and qualifications to perform the required tasks under this PWS. The contractor shall ensure all personnel have successfully completed the training as outlined in paragraph 2.15

2.6.2.2 Citizenship: United States (U.S.) or host nation citizens. If other than US or host nation citizen, must possess SOFA status.

2.6.2.3 Education: Minimum of a high school diploma or equivalent.

2.6.3 Project Manager

2.6.3.1 The contractor shall appoint in writing a project manager who has the authority to act as the centralized point of contact for work performed under this contract and can act on behalf of the contractor on all matters pertaining to the daily operations.

2.6.3.2 The project manager must be able to speak, read and write English sufficiently enough to effectively communicate with government officials.

The project manager or designee shall meet with government personnel on the installation within one hour of notification to discuss contract discrepancies.

2.6.3.3 The contractor may utilize the government’s On-Board Vehicle Surveillance

System (OBVSS) for quality control purposes.

2.6.3.3.1 The contractor shall adhere to the Privacy Act, 1974.

2.7 PHYSICAL EXAMINATIONS/IMMUNIZATIONS

2.7.1 Medical Certifications. The contractor shall maintain medical certifications for all personnel and must be annotated in the master employee list. The certifications shall attest that the eligible personnel are free of all communicable diseases to include Tetanus, Diphtheria, and Chickenpox. Physical and eye examinations will be certified annually, following employment.

2.7.1.1 Contractor personnel shall have an annual PPD skin test. If positive, the employee shall be required to have an annual chest X-ray. If Chest X-ray examination suggests the presence of tuberculosis (TB), further testing is required.

2.8 PHYSICAL REQUIREMENTS

2.8.1 Contractor personnel shall be in be in good health and physically capable of lifting a minimum of 40 pounds.

2.9 SECURITY

2.9.1 General. The contractor shall provide personnel who meet the following minimum security requirements.

2.9.2 Background Checks. In accordance with, DoDI 1402.5 and DoDEA HQ memorandum dated September 5, 2009, bus security attendant applicants shall be vetted for criminal and security records through local level host nation checks and or as required for issuance of a U.S. Military installation pass that allows access during FPCON Charlie.

2.9.3 The contractor may employ personnel before the completion of a background check. However, at all times and while in care of children, the employee must be within sight and supervision of another qualified staff member, and a new master employee report shall be provided to COR reflecting new hires.

2.9.4 The contractor shall immediately inform the COR when an employee has been arrested or charged for a criminal offense. While under investigation, contract personnel shall not perform duties while in direct contact with students.

2.9.5 The COR with the concurrence of the DTS reserves the right to immediately suspend a security attendant from performing duties aboard the bus if their behavior or performance is deemed unprofessional or inappropriate. The security attendant shall not perform duties aboard the bus until cleared by COR.

2.9.6 Security attendants shall not enter into or carry out a social relationship of any kind with a DoDEA Pacific student. Normally, a security attendant will not be permitted to perform duties on a bus, route, run, or stop used by a family member or pier group without COR approval.

2.9.7 Installation Passes. The government will issue all required installation passes to contractor employees and vehicles at no cost to the contractor. The contractor shall be responsible for all passes issued to its employees and or any subcontractor's employees under this contract. Passes shall only be used in performance of duties under this contract. Passes must be in their possession at all times while on a military installation.

2.9.8 The contractor shall return all base passes upon termination of employment, completion or termination of this contract to the Installation Pass and Identification Section. Any lost or stolen passes will be reported to the COR immediately. The Project Manager shall fill out a Military Police report stating the details of the loss or theft.

2.9.9 Zero Tolerance Weapons Policy. Weapons are items carried, presented, or used in the presence of another person in a manner likely to make a reasonable person fear for their safety. Security attendants shall not carry and or possess weapons of any type while performing duties on or off any installation.

2.9.10 Key Control. The contractor shall establish and implement methods to ensure keys issued by the government are not lost or misplaced and are not used by unauthorized persons. Duplication of keys is not permitted. Lost keys will be reported immediately to the COR.

2.9.10.1 In the event keys, other than master keys, are lost, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost, the government shall replace all locks and keys for that system and the total cost deducted from the monthly payment due the contractor.

2.9.11 Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry.

2.9.12 Security Briefings. The contractor shall inform all of their personnel and document annually the security requirements of this contract.

2.10 TRAINING REQUIREMENTS

2.10.1 Security Attendants and Bus Aides Training Requirements Security Attendants and Bus Aides shall accomplish the following minimum training requirements annually prior to the first day of each new school year. The contractor shall document and/or provide certification of personnel completion of training initially not later than 10 days before the contract startup and any options exercised.

REQUIREMENT

NARRITIVE

MODUAL BLOCK

(HOURS)

Anti-Terrorism Level I 2.5 Hours Counter Surveillance 1.0 Hours Cardiopulmonary Resuscitation 8.0 Hours (Initial and Bi-Annual) Cardiopulmonary Resuscitation 4.0 Hours (Annual Refresher) First Aid and Blood Borne Pathogens 4.0 Hours Non Violent Crisis Intervention (8.0 Hours) 8.0 (Bus Aides Only) School Bus Safety Training 1.0 hours (Bi-Annually)

2.10.1.1 Anti-Terrorism Level I The instructor may be a military AT/FP Official (OSI;

CID, NCIS, etc) or a DoDEA Pacific employee with AT Level II certification.

The government will provide contractor with point of contact for local trainer.

2.10.1.2 Counter Surveillance The instructor may be a military AT/FP Official (OSI;

CID, NCIS, etc) or a DoDEA Pacific employee with AT Level II certification.

2.10.1.3 Cardiopulmonary Resuscitation (CPR) The instructor is a certified American Heart Association (AHA) or American Red Cross (ARC) member.

There are many resources available within the military communities to contact and coordinate this vital training requirement. First responders such as fire department and hospital personnel and the ARC are viable sources.

Eight hours of training is required for initial certification and four hours for re-certification.

2.10.1.4 First Aid and Blood Borne Pathogens This training is required every two years. There are many resources available through the military communities.

2.10.1.5 School Bus Safety Training This bi-annual training is required to familiarize all security attendant and bus aides on school bus emergency and evacuation procedures. This training will be provided by the STO in conjunction with students and school officials.

2.10.1.6 Non Violent Crisis Intervention Contractor will ensure that all Safety Aides have completed the Non Violent Crisis Intervention certification through the Crisis Prevention Institute (CPI), URL:

http://www.crisisprevention.com/index.html.

2.11 SAFETY

2.11.1 Evacuation Drills. Security Attendants/Safety Aides shall participate in school bus safety training and evacuation drills. Typically two drills occur throughout the school year.

2.11.2 First Aid Kits. Security Attendants/Safety Aides shall be familiar with the use and application of its contents. Kits will contain the following but not limited to:

compress bandages, adhesive tape, band-aids and mercurochrome.

2.11.3 Blood-borne Pathogen & Body Fluid Kits. Security Attendants/Safety Aides shall be familiar with the use and application of its contents. Kits will aid in cleaning up spills and protect individuals from exposure to possible blood-borne pathogens.

2.11.4 Bioenvironmental and Hazardous Material Handling. The contractor shall comply with all Host Nation and U.S. Government regulations regarding the proper handling and disposing of bioenvironmental and hazardous materials.

Bioenvironmental and hazardous materials include but are not limited to bodily fluids and waste.

2.12 HOURS OF OPERATION

2.12.1 Normal Hours of Operation. Services required under this PWS generally occur between the hours of 0530 through 1930 hours each school day.

2.12.2 The office may be closed on recognized U.S. holidays and other non-school days.

Technical Exhibit 8, U.S. Holidays and School Calendar

2.12.3 Severe Weather School Closure Plan. In case of severe weather, natural disasters, bomb threats, changes in force protection conditions, and school closures schools may be dismissed until the Government can determine that school buildings are safe for re-entry. The COR will inform the contractor if a change in scheduling or pickup location is required.

2.13 QUALITY CONTROL

2.13.1 The Contractor shall establish and maintain a quality control plan (QCP) to ensure work performed conforms to the scope of work. The QCP shall provide a method for identifying and correcting problems and preventing defective services and be presented to the contracting officer for acceptance no later than the post award conference. The contracting officer will notify the contractor of acceptance or required modifications to the plan prior to the contract start date. The contractor shall effect modifications and obtain acceptance of the plan by the contracting officer before the contract start date.

2.13.1.1 The plan written in English shall include:

2.13.1.2 A description of the inspection system to cover all services listed on the

Performance Requirements Summary (PRS). Description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors.

2.13.1.3 A description of the methods to be used for identifying and preventing defects in the quality of service performed.

2.13.1.4 A description of the records to be maintained to document inspections and the results.

2.13.1.5 The records of inspections shall be maintained and made available to the

COR throughout the contract performance period and until final settlement of any claims under this contract. All records should be sent via email.

2.14 QUALITY ASSURANCE

2.14.1 Inspections/Surveillance. The government reserves the right to perform inspections and surveillance to evaluate the contractor for compliance at any time deemed necessary. When an observation indicates substandard performance, the COR will notify the contract manager or alternate representative.

2.14.2 Customer Complaints. The government shall investigate complaints received from stakeholders such as parents, school staff, passengers or other concerned members pertaining to contractor performance.

2.14.3 Performance Evaluation Meetings. The contracting officer may require the contract manager to meet with the contracting officer, COR and other Government personnel as deemed necessary. The contractor may request a meeting with the contracting officer when deemed necessary. Any such meetings shall be documented in the contract by written minutes signed by the contract manager and the COR. Should the contractor not concur with minutes, such nonoccurrence shall be provided in writing to the contracting officer, via the COR, within ten (10) calendar days of receipt of the minutes.

2.15 ACCIDENTS, INCIDENTS and BREAKDOWNS

2.15.1 In the event of an accident, incident or breakdown the Security Attendants/Safety Aides shall check for injuries, administer first aid or CPR if required. They shall contact first responders, then STO and COR immediately.

2.15.1.1 The bus security attendant and safety aides shall provide a chronological report of events to the COR detailing the accident and actions taken immediately upon return to the STO. Technical Exhibit 10, DoDEA Pacific, Accident/Incident Report.

ATTACHMENT – 1

GENERAL DEFINITIONS

1. Contracting Officer (CO). A person with authority to enter into, administer and\or terminate contract and make related determinations and findings for the U.S.

government.

2. Contracting Officer Representative (COR). An individual designated in writing by the

CO to perform specific technical or administrative functions on a particular contract.

3. Student Transportation Office (STO). Functional management office pertaining to all student transportation matters.

4. Individualized Education Plan (IEP). Program developed for special education students in accordance with DODI 1342.12, which designates which services a student shall receive.

5. Extended School Year (ESY). A summer education program for students conducted during the months of June and July and up to 20 school days in length.

6. School Year (SY). The calendar school year of at least 183 days of instruction.

7. Government Furnished Equipment/Materials/Property (GFE/M/P). Deliverables made available to the contractor in support of contract agreements and terms.

8. Accidents. Accidents are vehicle-related events on DoDEA contracted or non-contracted vehicles where vehicle or property damage occurs causing injuries to persons aboard.

9. Incident. Incidents are people-related events involving anyone aboard a bus, who may be a victim or the cause of an event.

10. Performance Requirements Summary (PRS). A listing of the service outputs under the contract to be evaluated by the COR.

11. Quality Assurance (QA). A systematic plan of action necessary to insure that satisfactory performance is achieved. For purposes of this contract, quality assurance refers to actions by the government.

12. Quality Control (QC). Those actions taken by a contractor to control the production of outputs and to ensure they conform to the contract requirements.

13. Random Sampling. A sampling method where each service output in a lot has an equal chance of being selected for quality assurance surveillance.

14. Sample. A sample consists of one or more service outputs drawn from a lot for quality assurance surveillance.

15. Government. The United States Government.

16. Commuting Services. These services are for the daily transportation of students (and other authorized individuals) to and from DoDEA Schools.

17. Co-curricular Transportation. Co-curricular transportation is authorized transportation for DoDEA Pacific area students and school sponsors whom participate in inter-scholastic sports, music, forensics, science, humanities, performing arts and after school activity bus runs. This service is typically conducted after the normal school day hours.

18. Curricular Transportation. Curricular transportation is for activities that enhance the classroom instruction typically to museums, libraries and other schools events that foster the learning experience. This service is typically conducted during normal school hours.

19. Activity Bus. Scheduled run in support of after school activities.

20. Air Force Form 802. The Contract Discrepancy Reports used by the COR to document unsatisfactory contractor performance.

21. Make-up School Day. A day not previously scheduled on the District School Calendar as a scheduled school day. District Superintendent will designate all make-up school days.

ATTACHMENT – 2

GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3.0 The Government shall provide for Official Use Only the facilities, equipment and services listed in Technical Exhibits 9A and 9B.

3.1 PROPERTY.

3.1.1 Facilities: The Government shall furnish or make available workspace as required.

3.1.2 Equipment: The Government shall provide the contractor the following equipment:

3.1.2.1 Telephone, desktop computer, desk/workstation/chair.

3.1.2.1.1 Computer and Internet Access Agreement: Contractor employees are required to sign DoDEA Form 6600.1-F1, “DoDEA Computer and Internet access agreement for employees, contractors, and volunteers prior to gaining access to DoDEA’s information technology resources.

This includes connecting to a DoDEA network in order to obtain access to the internet. No user’s account will be assigned to a contractor unless DoDEA Form 6600.1-F1 has been signed and is on file. A record of the signed agreement shall be maintained by the contractor and a copy shall be provided to the Contracting Officer’s Representative (COR).

3.1.2.1.2 Equipment Inventory. Not later than 30 days before start of the contract, within 30 days of the start of any option periods, and no later than ten

(10) days before completion of the contract period (including any option periods), the Contractor and a Government representative identified by the contracting officer shall conduct a joint inventory of all Government-furnished equipment and the Contractor shall sign a receipt for all equipment provided by the Government. Items of equipment not in working order shall be recorded and the contracting officer notified in writing. The Contractor and the Government representative shall jointly determine the working order and condition of all equipment and so annotate on the inventory. In the event of disagreement between the Contractor and the Government representative on the working order and condition of equipment, such disagreement shall be treated as a dispute under Section III, FAR 52.212-4 (d) Contract Terms and Conditions - Commercial Items. The Contractor shall return the equipment to the Government in the same condition as received, fair wear and tear accepted. This equipment shall be used in the performance of this contract only.

3.1.2.1.3 Replacement Government-Furnished Equipment. The contractor shall submit requests for replacement of government-furnished equipment to the COR for processing. Such requests shall specify the reason for the replacement request.

3.1.3 Services.

3.1.3.1 Refuse Collection. All debris and waste generated from the work will be placed at the designated location in accordance with separation and disposal procedures as instructed by the COR or site supervisor.

3.1.3.2 Equipment Maintenance. The contractor will submit a request in writing to the COR for repair of the government furnished equipment not coded for contractor maintenance.

ATTACHMENT – 3

CONTRACTOR FURNISHED ITEMS AND SERVICES

General. Except for those items and services specifically stated in Section 3 to be government furnished, the contractor shall furnish everything required to perform this contract in accordance with all of its terms.

Cellular Telephone. The contractor shall provide an emergency means of communicating with the STO while aboard the bus at all times.

Security Inspection Mirrors. The contractor shall replace defected and/or broken security inspection mirrors when requested by the COR. Additionally, this includes any equipment necessary for proper usage i.e. flashlight and batteries.

Basic First Aid Kits. The contractor shall replace expired first aid kits and/or their contents used within kits when requested by the COR.

Basic Body Fluid Clean-Up Kits. The contractor shall replace expired body fluid clean-up kits and/or their contents used within the kit to include gloves when requested by the COR.

ATTACHMENT – 4

APPLICABLE PUBLICATIONS

Publications that apply to the PWS are listed below. All publications listed below are advisory in nature.

PUBLICATIONS.

DoDI 1342.12 Provision of Early Intervention and Special Education, Dec ’08 DoD 4500.36R Management, Acquisition, and Use of Motor Vehicles, Mar ’07 DoDEA 4700.1 Anti-Terrorism Program, Aug ’07 DoDEA 4700.2 Internal Physical Security, Mar ’01

DoDEA 4800.1 Safety Program, Mar ’01 DoDD 5500.7R Standards of Conduct, Aug `93

IDEA Individuals with Disabilities Education Act, Nov ’04 DoDEA 6600.1 DoDEA Computer and Internet Access Agreement

ATTACHMENT – 5

DELIVERABLES

4.0 SCHEDULE OF DELIVERABLES

Description

Frequency Deliver

To

Method Contract Reference

GFE Inventory

Initial - 30 days prior to contract award.

Annually – NLT 10 days before option.

CO & COR

E-Mail

3.1.2.1.2

Quality Control Plan (QCP)

10 days after contract award

CO & COR

2.13.1

Employee List

Initial - 10 days after contract award.

Updates – As required.

COR/STO

2.6.2.1

DoDEA Computer & Internet Access Agreement

Initial - 30 days prior to contract award.

3.1.2.1.1

Suspicious Indicators School Bus Report

Initial – Notify via cell with the STO.

Written report by end of shift.

Phone/

2.1.6.6

DoDEA Pacific, School Bus Misconduct Report

STO

2.1.6.8 -

2.2.5

Contract Cell Phone Report

Initial - 10 days after contract award.

Updates – As required.

2.1..6.12

Pre/Post Inspection Report

2.4.1

Lost and Found Items Report

2.4.2.1

DoDEA Pacific, Accident/Incident Report

2.15.1.1

Student Ridership Report

Weekly to the STO

2.1.5.1

Training Requirements

Initial - 10 days prior to contract award.

COR

2.10.1

Medical Certification

Initial - 10 days prior to contract award.

CO/COR

2.7.1

ATTACHMENT – 6

PERFORMANCE STANDARDS

5.0 PERFORMANCE STANDARDS The contractor’s service requirements are summarized into performance objectives that relate directly to mission essential items. The performance standards describe the minimum acceptable level of performance required for each performance objective. These standards are critical to mission success and are identified in the table below:

Performance Objectives

PWS

Paragraph

Performance Standard/Acceptable Quality Level

Bus Security Attendant (BSAP)

2.1

No more than one (1) government validated instances in a month were BSAP personnel were not available to fulfill the PWS requirements.

Bus Security Aide

2.2

No more than one (1) government validated instances in a month were Bus Aide personnel were not available to fulfill the PWS requirements.

Unscheduled Services

2.3

No more than five (5) validated instances per school year were the contractor fails to fulfill the PWS requirements.

Security

2.9.1

Met safety/security requirements identified in the PWS, with no adverse effect on the customer’s safety or support/security readiness

Training

2.10.1

No more than five (5) government validated instances per school year that the contractor fails to meet the minimum training requirements.

ATTACHMENT – 7

TECHNICAL EXHIBITS

Technical Exhibit 1, Workload Estimates

Technical Exhibit 2, Suspicious Indicators School Bus Inspection Report

Technical Exhibit 3, DoDEA Pacific, Contractor Cell phone Report

Technical Exhibit 4A, DoDEA Pacific, Behavior Standards for School Bus Students

Technical Exhibit 4B, DoDEA Pacific, School Bus Infractions

Technical Exhibit 4C, DoDEA Pacific, School Bus Misconduct Report

Technical Exhibit 5, Pre/Post School Bus Inspection Report

Technical Exhibit 6, Lost and Found Items Report

Technical Exhibit 7, Employee Conduct

Technical Exhibit 8, U.S. Holidays and School Calendar

Technical Exhibit 9A, Government Furnished Facilities

Technical Exhibit 9B, Government Furnished Equipment

Technical Exhibit 10, DoDEA Pacific, Accident/Incident Report

TECHNICAL EXHIBIT 1

WORKLOAD ESTIMATES

ATSUGI

ROUTES GRADES

REGISTERE

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS (AM (PM)

ATTENDAN

T AID

41 SPED-G12 1 0630-0805 1340-1525 NO YES

42 KN-G6 14 0645-0800 1400-1550 YES NO

43 KN-G6 12 0700-0800 1400-1525 YES NO

44 KN-G6 16 0630-0755 1400-1555 YES NO

45 SPED-G12 3 0615-0810 1400-1715 NO YES

ESY SS-G12 3 0630-0800 1200-1330 NO YES

IWAKUNI

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS (AM (PM)

ATTENDAN

T AID

11 KN-12 25 0650-0740 1420-1515 YES NO

12 MD1 PSCD 6 1015-1040 N/A NO YES

12 MD2 PSCD 6 1140-1205 N/A NO YES

21 KN-12 36 0650-0740 1420-1515 YES NO

22 SS 18 0650-0740 1340-1410 NO YES

22 MD KN 46 N/A 1420-1445 NO YES

WORKLOAD ESTIMATES (Continued)

MISAWA

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS (AM (PM)

ATTENDAN

T AID

5 G10-G12 26 0730-0810 1430-1520 NO YES

6/16 KN-G9 79 0705-0810 1405-1525 NO YES

21 KN-G12 54 0715-0830 1415-1545 YES NO

22 KN-G12 74 0705-0830 1415-1545 YES NO

23 KN-G12 73 0710-0830 1415-1540 YES NO

24 KN-G12 68 0705-0830 1415-1545 YES NO

25 KN-G12 52 0705-0830 1415-1550 YES NO

26 KN-G12 65 0700-0830 1415-1545 YES NO

33 SPED 1 0750-0820 1415-1510 NO YES

43 PSCD 12 0655-0825 1415-1530 YES YES

81 SS-G6 42 0710-0815 1300-1515 NO YES

33 MD SPED 5 1025-1215 N/A NO YES

43 MD PSCD 5 1025-1215 N/A NO YES

ESY SS-G12 1 0730-800 1200-1230 NO YES

SASEBO

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS (AM (PM)

ATTENDAN

T AID

0 G7-G12 35 0600-0800 N/A YES NO

1 G7-G12 46 0600-0800 1415-1630 YES NO

2 G7-G12 49 0600-0800 1415-1630 YES NO

3 SS-G12 43 0600-0800 1415-1630 YES NO

4 SS-G12 67 0615-0815 1415-1615 YES NO

5 SS-G12 49 0600-0815 1415-1645 YES NO

6 SS-G12 33 0630-0815 1415-1600 YES NO

7 SS-G12 17 0630-0815 1415-1615 YES NO

8 SS-G12 26 0645-0815 1415-1600 YES NO

9 SS-G12 22 0630-0815 1415-1600 YES NO

10 SS-G12 21 0615-0815 1415-1615 YES NO

11 SS-G12 20 0630-0815 1415-1600 YES NO

12 SS-G12 25 0645-0815 1415-1600 YES NO

13 SS-G12 25 0645-0815 1415-1600 YES NO

14 SS-G12 25 0630-0815 1415-1600 YES NO

Activity Bus G9-G12 45 N/A 1700-1900 YES NO

YOKOSUKA

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS (AM (PM)

ATTENDAN

T AID

1 KN-G5 9 0600-0745 1400-1540 YES NO

2 G6-G12 30 0530-0725 1330-1630 YES NO

3 KN-G12 19 0530-0730 1330-1630 YES NO

4 G6-G12 5 0530-0725 1330-1630 YES NO

5 KN-G12 36 0530-0730 1330-1630 YES NO

6 KN-G12 19 0530-0730 1330-1630 YES NO

7 KN-G12 66 0530-0730 1330-1630 YES NO

8 KN-G12 15 0530-0730 1330-1630 YES NO

9 KN-G12 48 0530-0730 1330-1630 YES NO

10 KN-G12 37 0530-0730 1330-1630 YES NO

11 KN-G12 39 0530-0730 1330-1630 YES YES

12 KN-G12 18 0530-0730 1330-1630 YES NO

13 KN-G12 43 0530-0730 1330-1630 YES NO

14 G6-G8 37 0600-0725 1330-1530 YES NO

15 G6-G8 26 0600-0725 1330-1530 YES NO

16 G6-G8 43 0600-0725 1330-1530 YES NO

17 G6-G8 32 0600-0725 1330-1530 YES NO

18 G9-G12 38 0600-0725 1330-1530 YES YES

19 G9-G12 44 0600-0725 1330-1530 YES NO

20 G9-G12 40 0600-0725 1330-1530 YES NO

21 G4-G5 39 0600-0730 1330-1530 YES NO

22 G4-G5 42 0600-0730 1330-1530 YES NO

23 G4-G5 41 0600-0730 1330-1530 YES NO

24 SPED 2 0600-0730 1345-1530 NO YES

ESY SS-G12 2 0630-0800 1200-1330 NO YES

Activity Bus G9-G12 45 N/A 1730-2030 YES NO

YOKOTA

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS (AM (PM)

ATTENDAN

T AID

1 G6-12 64 0650-0720 1420-1500 NO YES

2 G6-12 64 0650-0720 1420-1500 NO YES

3 G6-12 47 0650-0720 1420-1500 NO YES

4 G6-12 46 0650-0720 1420-1500 NO YES

5 G6-12 62 0650-0720 1420-1500 NO YES

7 G6-12 49 0650-0720 1420-1500 NO YES

8 G6-12 39 0650-0720 1420-1500 NO YES

9 G6-12 58 0650-0720 1420-1500 NO YES

11 G6-12 51 0640-0720 1420-1500 NO YES

12 G6-12 44 0640-0720 1420-1500 NO YES

13 G6-12 91 0650-0720 1420-1500 NO YES

15 G6-12 24 0620-0700 1430-1525 YES NO

16 G6-12 4 0630-0720 1420-1520 YES NO

30 KN-G5 18 0700-0750 1345-1445 YES NO

31 KN-G5 25 0710-0750 1345-1435 NO YES

32 KN-G5 31 0728-0750 1430-1500 NO YES

33 KN-G5 73 0715-0750 1345-1435 NO YES

40 KN-G5 7 0705-0800 1355-1510 YES NO

98 SS-SPED 6 0705-0815 1220-1415 YES NO

99 SPED 5 0725-0810 1350-1500 YES YES

ESY SS-G12 2 0725-0800 1200-1235 NO YES

ZAMA

D

START-END

TIMES

START-END

TIMES SECURITY SAFETY

SERVICE RIDERS (AM (PM)

ATTENDAN

T AID

1 SS-G6 8 0650-0855 1415-1630 YES NO

2/12 SS-G6 34 0615-0905 1515-1545 YES NO

3/13 SS-G6 41 0615-0905 1515-1550 YES NO

4/14 SS-G6 31 0615-0905 1515-1555 YES NO

6 SS-G6 40 0750-0905 1420-1600 YES NO

9 SPED/KN/SS 12 0800-0905 1355-1450 YES YES

9MD1 SPED 2 1030-1120 N/A NO YES

9MD2 SPED 3 N/A 1125-1220 NO YES

10 G7-G12 13 0530-0715 1420-1620 YES NO

11 G7-G12 7 0700-0720 1420-1455 NO YES

15 G7-G12 12 0530-0715 1420-1630 YES NO

16 G7-G12 42 0545-0710 1420-1545 YES NO

18 G7-G12 45 0545-0710 1420-1545 YES NO

19 G7-G12 43 0545-0710 1420-1545 YES NO

21 G7-G12 40 0545-0710 1420-1545 YES NO

22 G7-G12 43 0545-0710 1420-1545 YES NO

23 G7-G12 30 0545-0710 1420-1545 YES NO

ESY SS-G12 2 0630-800 1200-1330 NO YES

Activity Bus G9-G12 45 N/A 1600-1730 YES NO Activity Bus G9-G12 45 N/A 1600-1800 YES NO Activity Bus G9-G12 45 N/A 1730-1930 YES NO Activity Bus G9-G12 45 N/A 1730-2030 YES NO

TECHNICAL EXHIBIT 2

SUSPECIOUS INDICATORS SCHOOL BUS INSPECTION REPORT

The “Suspicious Indicators School Bus Inspection Report” is used by the security attendants and bus aides to record adverse actions directed towards the school bus and its occupants.

This report must be completed when required for all school bus routes in operation.

1. Date

2. Time

3. School Bus Route

4. Narrative (Describe the suspicious and/or criminal activities directed towards the bus and its occupants.

5. Printed Name (Security Attendant or Bus Aide)

6. Signature (Security Attendant or Bus Aide)

REPORT SUSPENSIONS AND/OR CRIMINAL ACTIONS DIRECTED TOWARDS THE SCHOOL BUS

AND ITS OCCUPANTS IMMEDIATEDLY TO THE STUDENT TRANSPORTATION OFFICE

TECHNICAL EXHIBIT 3A

DODEA PACIFIC

BEHAVIOR STANDARDS FOR SCHOOL BUS STUDENTS

ON AND AROUND SCHOOL BUSES STUDENTS WILL:

1. Comply with all school rules with the “Behavior Standards for School Bus Students.”

2. Board and exit the bus in an orderly, safe manner.

3. Present bus pass when boarding the bus, and upon demand.

4. Remain seated while on the bus.

5. Talk with other passengers in a normal voice.

6. Keep all parts of the body inside the bus windows.

7. Keep aisles, steps, and empty seats free from obstruction.

8. Remain fully and properly clothed.

9. Treat the driver and fellow students with respect.

10. Promptly comply with the bus driver’s or monitor’s instructions.

11. Treat the bus and other private property with care.

ON OR AROUND SCHOOL BUSES STUDENTS WILL NOT:

1. Fight, push, shove, or trip other passengers

2. Use or possess unacceptable items identified in the school “Code of Conduct.”

3. Push while boarding, on, or exiting the bus.

4. Get on or off the bus while the bus is in motion.

5. Make excessive noise, or play electronic equipment without earplugs.

6. Put objects out of bus windows or hang out of windows.

7. Engage in horseplay.

8. Obstruct aisles, steps, or seats.

9. Engage in public displays of affection.

10. Eat, drink, or litter on the bus.

11. Use profane or abusive language or make obscene gestures.

12. Spit or bite.

13. Harass, bully, or interfere with other students.

14. Disrespect, distract or interfere with bus driver.

15. Damage private property.

16. Sit in the bus driver’s seat, or touch bus operating devises or equipment.

17. Open or try to open bus door.

18. Throw or shoot objects inside or out of bus.

19. Tamper with bus controls or emergency equipment.

20. Violate any other school rule, law or military installation regulation.

TECHNICAL EXHIBIT 3B

SCHOOL BUS INFRACTIONS

CHECK BOX

UNSAFE BEHAVIOR

Tampering with bus controls or emergency equipment

Fighting, pushing, shoving or tripping

Use or possession of unacceptable items identified in the school code of conduct

Failure to have bus pass in possession

Pushing while boarding or leaving the bus

Getting on or off the bus while bus is in motion

Not properly seated

Making excessive noise or playing electronic equipment without earphones

Putting objects out of the bus windows or hanging out of window

Engaging in horseplay

Obstructing aisles, steps, or seats

INAPPROPRIATE BEHAVIOR

Failure to remain properly clothed

Public displays of affection

Eating, drinking, or littering on bus

Using abusive/profane language and/or gestures

Spitting or biting

Harassing or interfering with other students

Failure to comply with bus driver's or monitor’s instruction

Disrespect, distraction, or interference with driver

DESTRUCTIVE BEHAVIOR

Damaging private property

Sitting in driver's seat or tampering with bus controls

Opening or trying to open bus door

Throwing or shooting objects inside or out of bus

TECHNICAL EXHIBIT 3C

SCHOOL BUS MISCONDUCT REPORT

DATE (Date of Event) TIME (Time of Event)

STUDENT NAME AND GRADE (Student Name/Grade)

BUS NO. (School Bus Route)

CONTRACTOR OFFICAL/REPRESENTATIVE (Name of Individual Making Report)

Please write below what you witnessed or heard. If stated or seen by another student, please include the name, grade, and teacher of the student witness or student making the report.

Place the student’s comments in quotation marks.

Print Name Signature Date

TURN-IN AT THE END OF YOUR SHIFT TO THE STUDENT TRANSPORTATON OFFICE

TECHNICAL EXHIBIT 4

CONTRACTOR CELL PHONE REPORT

The “Contractor Cell Phone Report” is used by the Government for emergency communication purposes between the student transportation office and the security attendant and bus aide.

This report shall be updated as required.

1. Date of Report

2. Employee Name (Typed or Printed)

3. Cell Phone Number

4. School Bus Route Number Assignment(s)

5. School Bus Route

TECHNICAL EXHIBIT 5

PRE/POST SCHOOL BUS INSPECTION REPORT

The “Pre/Post School Bus Inspection Report” is used by the security attendants and bus aides to record indicators of tampering, presence of explosive or incendiary devices on school buses.

This Inspection must be completed for all school buses in operation.

3. School Bus License Plate Number

4. Remarks (Describe the events and/or circumstances of suspected tampering)

5. Resolution

6. Printed Name (Security Attendant or Bus Aide)

7. Signature (Security Attendant or Bus Aide)

REPORT SUSPENSIONS OF TAMPERING TO THE STUDENT TRANSPORTATION OFFICE

IMMEDIATELY

TECHNICAL EXHIBIT 6

LOST AND FOUND ITEMS REPORT

The “Lost and Found Items Report” is used by the security attendants and bus aides to record lost items found on the school buses.

This Inspection must be completed for all school buses in operation.

3. School Bus Route Number

4. Description of Item Found

5. Printed Name (Security Attendant or Bus Aide)

6. Signature (Security Attendant or Bus Aide)

TECHNICAL EXHIBIT 7

EMPLOYEE CONDUCT

1.0. Contractor personnel shall NOT:

1.1. Use verbal assault, foul language, personal or racial insults, threats of physical violence to obtain a student’s name or to enforce discipline during the performance of contracted services.

1.2. Engage in any conduct of a sexual nature (verbal or physical) with students on/around the school grounds or on/within bus service vehicles.

1.3. Be under the influence of intoxicants, drugs or medications that impair the senses during the performance of contracted services.

2.0. Contractor personnel shall:

2.1. Limit physical contact with passengers to those actions necessary for the safety of the passengers; for example, to assist passengers boarding/de-boarding the bus, to assist in fastening seat belts (where required), break up fights, administer first aid, and keep passengers from falling or tripping.

2.2. Not use tobacco, eat, or drink at any time while performing contracted services. This includes in and around school buses and on school grounds.

2.3. Not provide or sell beverages, food, candy, tobacco products, or merchandise to passengers.

2.4. Be properly attired and present a neat and clean appearance. Attire shall:

2.4.1. Be such that upon casual observance, contractor personnel can be identified and not be confused for a student.

2.4.2. Wear shoes that cover both toe and heel and are appropriate for running, jumping and basic climbing.

2.4.3. Not wear tank tops, shorts, and clothing with offensive language, hooded sport type pull over sweat shirts or hooded over garments.

2.4.4. Wear nametags that are clearly visible at all times during the performance of duties.

TECHNICAL EXHIBIT 8

U.S. HOLIDAYS AND SCHOOL CALENDAR

SCHOOL YEAR

2010/2011

Monday, August 30 Begin First Qtr. And First Semester Monday, September 06 Federal Holiday – Labor Day Monday, October 11 Federal Holiday – Columbus Day Thursday, November 4 End Of First Qtr.

Friday, November 5 No School – Teacher Work Day Monday, November 8 Begin Second Quarter Thursday, November 11 Federal Holiday – Veterans Day Thursday, November 25 Thanksgiving – Federal Holiday Friday, November 26 Friday Recess Day Monday, December 20 Begin Winter Recess Friday, December 24 Federal Holiday – Christmas Friday, December 31 Federal Holiday – New Year

Monday, January 3 Instruction Resumes Monday, January 17 Federal Holiday – MLK Thursday, January 27 End of Second Qtr. and First Semester Friday, January 28 No School – Teacher Work Day Monday, January 31 Begin First Quarter and First Semester Monday, February 21 Federal Holiday – President Day Thursday, April 7 End of Third Quarter Friday, April 8 No School – Teacher Work Day Monday, April 11 Begin Spring Recess Monday, April 18 Instruction Resumes – Begin Fourth Qtr.

Monday, May 30 Federal Holiday – Memorial Day Thursday, June 16 No School – Teacher Work Day Friday, June 17 No School – Teacher Work Day

School Year 2010 – 2011

Instructional Days – 183

Approximately 183 School Days per/SY

For follow on years see URL: http://www.pac.dodea.edu/events/calendar/index.htm

TECHNICAL EXHIBIT 9A

GOVERNMENT FURNISHED FACILITIES

Iwakuni STO, Building #555, MCAS Iwakuni, Iwakuni, Japan Misawa STO, Building #1310, Misawa AB, Misawa, Japan Sasebo STO, Building #47, CFAY Sasebo, Sasebo, Japan Yokosuka STO, Building #B39A, CFAS Yokosuka, Yokosuka, Japan Yokota STO, Building #4330, Yokota AB, Yokota, Japan Zama STO, Building #102, 17th ASG Camp Zama, Camp Zama, Japan

TECHNICAL EXHIBIT 9B

GOVERNMENT FURNISHED EQUIPMENT

NAME/MODEL STOCK/SERIAL NUMBER QUANTITY

Office Telephone 1 EA Chair 1 EA Desk/Workstation 1 EA Desktop Computer 1 EA General Office Supplies* As required Bus Safety Inspection Mirrors Initial Basic First Aid Kits Initial Basic Body Fluid Kits Initial

*The government will provide general office supplies e.g. paper, pencils/pens, folders, etc.

TECHNICAL EXHIBIT 10

SCHOOL BUS ACCIDENT/INCIDENT REPORT

Participants Gender Age Student

Grade Status

(Subject/Victim/Witness)

School Name:_______________ Incident Occurred On/Off School Grounds

DATE OF ACCIDENT/INCIDENT: _____ TIME: ____ (AM/PM) LOCATION: ____________

CRIMES AGAINST PERSON: Battery___ Assault___ Robbery___ Sex Offense___ Other___

DRUG/ALCOHOL OFFENSE: Possession___ Use___ Paraphernalia___ Sale___ Other___

SECURITY THREAT: Bomb___ Extreme violence___ Force Protection Issue ___ (i.e. suspected surveillance or other suspicious or actual activity constituting a threat or potential threat to students, staff or operations) Other______________________

NARRITIVE OF INCIDENT/ACCIDENT:

SIGNATURE (SECURITY ATTENDANT OR SAFETY AIDE) DATE

PRINTED NAME