Statement of Work DTRA (draft).pdf

00?F BFSS Nov 2019 – HDTRA1-20-R-0003

DEFENSE THREAT REDUCTION AGENCY

STATEMENT OF WORK

FOR

BUDGET AND FINANCIAL SERVICES SUPPORT (BFSS)

JANUARY 10, 2020

1.0 GENERAL

The mission of the Defense Threat Reduction Agency (DTRA) is to enable DoD, the U.S. Government, and International Partners to counter and deter Weapons of Mass Destruction and Improvised Threat

Networks. The Comptroller Department, Financial Management Division is part of DTRA’s Vice

Director Strategic Integration Directorate (SI-FM). Financial Management’s mission is to provide high-quality mission and decision-making support on budgetary, financial, and civilian pay issues while continuously improving the quality, efficiency, and customer focus of DTRA financial services and operations. The department provides financial management support for the entire agency. This requirement is for a non-personal services contract to provide financial and program management support services for the agency in the areas of Program and Budget, Financial Operations, and Finance and Accounting. The Government will not exercise any supervision or control over the contract service providers performing the services. The contractor shall be the supervisor for its employees.

2.0 BACKGROUND

The Financial Management Division has overall responsibility for the preparation, execution, and management of the Agency’s resource portfolio. Responsibilities are accomplished primarily through three Comptroller organizational entities: Program and Budget Division, Financial Operations Division, and Finance and Accounting Division.

Program and Budget Division

Provides oversight of the Agency program and budget development, formulation, execution, and manpower resource requirements. The division is DTRA’s interface/liaison with the

Office of the Under Secretary of Defense (Comptroller) (OUSD(C)) on program, budget, and execution issues.

Responsibilities include:

Justify and defend resource requests at Department of Defense (DoD), Office of Management and Budget (OMB), and Congressional staff budget hearings as directed;

Implement the Agency’s corporate program review process to assure DTRA’s programmatic needs are adequately provided for and resources allocated in accordance with strategic priorities;

Prepare, consolidate, and submit reports, memorandums, information papers, and budget briefings to the Agency’s senior leadership for presentation to OUSD(C), DoD, OMB, Government Accountability Office (GAO), and Congress, as required, to defend the Agency’s budget.

Serves as Funds Manager for the Defense-Wide Chemical and Biological Defense Program

(CBDP).

Financial Operations Division

Provides direct financial management support to the Directorates, which are Agency mission organizations that contain a wide range of programs executing the DTRA mission.

Responsibilities:

Dedicated matrixed Financial Managers and Budget Analysts to each Directorate to serve as advisors, financial subject matter expertise, and liaisons to the Comptroller’s Office.

Provides a full range of financial management support including programming, budgeting, and execution functions.

Development of the Directorate’s portion of the Program Objective Memorandum (POM) based upon mission requirements, and work with the programs to prepare justification materials, budget exhibits, and support budget briefings and taskers specific to their assigned

Directorates.

Create and manage program spend plans, conduct resource and execution analysis and reporting, work unliquidated obligations and outstanding invoice payments, including Audit

Readiness related activities. The Financial Managers and their teams within the Financial

Operations Division provide direct support to the respective Directorates and ensure requirements are integrated into the Agency’s budget submissions and fully supported throughout the full Planning Programming Budgeting and Execution (PPBE) process.

Finance and Accounting Division

Finance and Accounting Division provides comprehensive financial services, financial reporting, managerial accounting, and financial systems support to DTRA.

Responsibilities:

Chief Financial Officer (CFO) Act compliance and financial reporting; Managers’ Internal

Control Program; management and funds control programs; accounts payable; accounts receivable; accounts maintenance; and reconciliation.

Provides centralized management, administration, and operation of DTRA card programs supporting requirements worldwide including the Government-wide commercial purchase card (GPC), centrally billed account, and individually billed account travel cards, Government travel cards.

Ensures that financial management at DTRA continues to produce accurate, timely, and useful financial information for DTRA. The division acts as the Agency’s representative for all matters pertaining to accounting operations, financial improvement and audit readiness, financial reporting, and management control.

The objective of the Order is to provide an overarching vehicle to provide financial and program management support services agency-wide to assist DTRA in achieving its stated objectives.

Provide program management, help desk, and training support for the DTRA DAI Program. DTRA has implemented DAI, an Enterprise Resource Planning (ERP) system based on the Oracle EBusiness Suite.

The Defense Logistics Agency (DLA) is the DAI Program Office for DoD. DAI is DTRA’s timekeeping system and accounting system of record. DAI is currently operating on Oracle Release

12.2.3 completed in May 2015 (DAI Increment 2, Release 1.0). DAI process areas are Budget to

Report, Cost Accounting, Order to Cash, Procure to Pay, Acquire to Retire, Time and Labor, Reporting

(Oracle Business Intelligence Enterprise Edition (OBIEE)), and User Management (UMX). DAI is a dynamic program with frequent system changes, including monthly and annual releases listed in Section

4.

3.0 PROGRAM OBJECTIVES

The program objectives include:

a. Support the Comptroller Department in accomplishing its responsibilities for overall preparation, execution, and management of the Agency’s resource portfolio, including:

program and budget formulation; integration; budget execution; program and resource analysis; financial services; managerial accounting; management analysis; financial improvement and audit readiness, financial reporting; financial systems activities; and support for the Chemical and Biological Defense Program (CBDP) and CBDP Funds

Manager.

b. Support a wide range of resource planning; analysis and execution efforts; program management support; cost estimating and analysis; and cost accounting.

c. Potential surge capacity may be required for additional budget and financial services support or other new initiatives/expanding mission requirements.

d. Support to other DTRA organizational entities in the accomplishment of program financial functions for the specific mission portfolios to include preparation and analysis of acquisition objectives (pre/post). Support may include engagement in larger corporate financial functions, processes, programs, and initiatives.

e. Support for operational and information system to program objectives.

4.0 SCOPE OF WORK

4.1 The contractor shall provide the following services that must incorporate best practices into the management and control structure of Financial Management (FM):

4.2 Program and Budget Support: Support the Program and Budget Division in accomplishment of budget formulation and integration, and budget execution activities. All tasks performed by the contractor will operate in a team environment with Government employees from the Program and Budget Division to ensure continuity and to accommodate any changes between tasks. Work must be performed on-site to achieve Division and other

DTRA organizational entities’ goals under constrained timelines. Contractor support must include, but is not limited to, task/requirements 5.1 through 5.4 below.

4.3 Financial Operations Support: Support the Financial Operations Division in accomplishment of a full range of PPBE processes including budget formulation and justification, execution and analysis, and spend plan management. All tasks shall be undertaken by the contractor in a team environment with Government employees from the

Financial Operations Division to ensure continuity and to accommodate changes in emphasis between tasks that may occur during the term of the contract. Work performed on-site with

Financial Operations Division personnel to achieve Division and other DTRA organizational entities’ goals under constrained timelines. Contractor personnel performing work off-site will require TOP SECRET/SCI security clearance for some tasks. Contractor support must include, but is not limited to, task/requirement 5.4 and 5.5 below.

4.4 Finance and Accounting Support: Support the Finance and Accounting Division with all aspects of accounting; financial reporting and statement certification activities;

financial reconciliations; vendor pay operations; processing and maintenance of obligations;

audit response and sustainment; financial and accounting compliance; risk management and internal control for the agency; and DTRA financial management and accounting systems.

Contractor support must include, but is not limited to, task/requirements 5.5 and 5.6 through

5.11 below.

4.5 Cross-cutting Comptroller Support: Support the Comptroller Department with various initiatives, activities, and efforts that cut across the organization and its operations.

This will support the Department in its ability to accomplish its overarching responsibilities.

Support must include, but is not limited to, task/requirement 5.12 below.

4.6 CBDP Program Support: Support the Chemical and Biological Defense Program

(CBDP) for all aspects of accounting; financial statements; Internal Controls Enterprise Risk

Management (ERM); Information System Controls including Complementary User Entity

Controls (CUEC); reconciliation of budgetary and proprietary accounts; vendor pay operations; processing and maintenance of commitments and obligations; financial and accounting compliance; funds management and control; financial systems integration and coordination; and establishment of an effective Manager’s Internal Control (MIC) program across CBDP components. The contractor is required to provide support, including, but is not limited to task/requirement 5.13 below.

4.7 Defense Agencies Initiative (DAI) and Financial Systems Sustainment Support: DTRA requires support in the broad categories of program management, help desk and training. Primary areas in program management include facilitating implementation of changes to DAI and other financial systems (to include but not limited to Spend Plan Management and Reporting Tool (SMART), Wide

Area Workflow (WAWF), Mechanization of Contract Administration Services (MOCAS), Defense

Departmental Reporting System (DDRS), and Defense Cash and Accountability System (DCAS)) which includes planning, process analysis, workflow, user management, testing, creating senior level briefings and workforce preparation.

Help desk support is required to augment the DTRA DAI Subject Matter Experts (SME) during testing and operations of DAI and related financial systems. Help desk support shall include issue identification, troubleshooting, event escalation, and closure of the problem resolution process in support of DAI. Provide training to the DTRA DAI users to ensure that they are fully capable of independently accessing and operating DAI for their job functions. Training support shall include supplementing the DLA training documents for DTRA specific training and to use for reference after training. The trainers shall work closely with the help desk personnel for account access management and to address subject areas that receive frequently asked questions.

5.0 TASKS/REQUIREMENTS

The contractor shall provide the following support:

5.1 Program and Budget Support

a. Integrate all programmatic and budgetary resource briefings across the Division.

b. Assist in preparing briefings from various budget data positions, ensuring consistency among all

Program and Budget Division/Agency briefings, including congressional briefings.

c. Assist in developing the Directorate vision, goals and objectives and coordinating and integrating them with respect to DTRA business and mission directorates.

d. Assist in preparing briefings based on knowledge of the requirement, ensuring that budget information is correct and consistent with previous/current budget submissions, and provide a draft to the respective Chief for review/approval.

e. Assist in the preparation, review, and integration of all Division web-based requirements and correspondence in accordance with the Comptroller’s Department, Agency, and DoD policies.

f. Provide support to the Division and Division Chiefs in development/coordination of packages;

ensure that all packages are properly staffed within the Division, Office, other DTRA organizational entities’, and Agency, as required, prior to forwarding to the SI-FM Administrative

Office for signature.

g. Conduct substantive language edits of all packages to ensure that sentence complexity is appropriate for the document, the ideas are presented in a clear and concise manner, and the use of jargon and technical terms are appropriate.

h. Provide support to the Financial Operations Division including: direct support for financial management functions in coordination with the Comptroller’s Department Program and Budget

Division and Finance and Accounting Division on Financial Manager requirements; support with

Managers’ Internal Control Officer functions and preparing input for the SI-FM submission to the

Statement of Assurance; support assigned Financial Managers projects for Base Realignment and

Closure (BRAC), briefing preparation, and other support tasks; and coordinate input for metrics and other reporting functions.

i. Assist in the development and maintain organizational training and monitoring plan.

j. Provide support in resolving routine customer help desk issues.

k. Provide routine administrative maintenance.

l. Support status and metrics reporting efforts.

5.2 Budget Formulation and Integration Support

a. Provide support to the development and formulation of Agency budget and program financial resource requirements to include: Agency POM/budget process; budget milestones, instructions, and guidance; Planning, Programming, Budgeting and Execution (PPBE) - related events schedule;

program/budget database control and administration; and Agency Program/Budget Guidance

(PBG) fund controls.

b. Support the development, preparation, submission, and justification of DoD and congressional exhibits and requests for Agency resource information for the Future Years Defense Program

(FYDP), POM, Budget Estimates Submission (BES), President's Budget, and amended budget.

c. Assist in gathering data for financial reporting for the President’s Management Agenda; the

Agency’s Financial Balanced Scorecard; monthly metrics reporting; and other management performance reporting as required.

d. Support the Agency in preparing for and engaging in the OMB/Office of the Secretary of Defense

(OSD) budget review processes and the DTRA Program Review and Resource Management

Decision (RMD) processes.

e. Support the development of budget and appropriations presentation materials in accordance with prescribed formats and configuration controls of technical and budgetary data.

f. Provide DTRA program/budget interface/liaison with the OSD Office of the Director of Cost

Assessment and Program Evaluation (CAPE), Office of the Under Secretary of Defense

(Acquisition, Technology and Logistics) (OUSD (AT&L)), and OUSD(C) on program, budget, and execution issues, and interpret OSD/OMB Budget Guidance for applicability to Agency submissions and to ensure compliance of Agency submissions.

g. Support the review and ranking of capabilities that DTRA must develop against Agency plans and guidance, and subsequent application resources.

h. Support the management and distribution of current year Agency Total Obligation Authority received from OSD by appropriation.

i. Support the development and maintenance of the overall DTRA program/budget coding structure as well as coordinate changes to the DTRA Resource Management Code (RMC) Handbook.

5.3 Budget Execution Support

a. Assist in planning and execution of Agency budgetary resources, including assistance in establishing budget controls and budget loads into the Agency’s financial system.

b. Administer and execute quarterly and annual commitment and obligation plans. Ensure that resources execute in accordance with Federal and Departmental guidelines, policies, and procedures. Recommend internal and external reprogramming of funds to assure efficient utilization of resources and accomplishment of priority mission needs to the maximum extent.

c. Assist in developing reports and conducting budget execution reviews to monitor execution performance.

d. Work with the Agency team in developing mission and operational resource requirements. Conduct reviews and analyses to ensure that planned activities/milestones are realistic, properly costed, and consistent with program objectives and the Agency's investment strategy.

e. Assist in establishing projections for, and monitor execution of, funds received from all sources.

Provide financial analysis and execution reports as required to meet customer and management needs.

f. Provide input to the formulation and justification of assigned programs for the POM, BES and

President's Budget exhibits.

5.4 Financial Operations and Tools

a. Assist in the planning and execution of Agency resource allocations.

b. Provide assistance to budget analysts in preparation of spend plans and use of the Agency’s automated spend plan management tool.

c. Using established systems and databases, research and analyze unliquidated obligations, and assist procurement close out reconciliations, including assistance to program offices.

d. Provide customer support for assigned programs.

e. Provide support for training analysts on the use of financial tools that provide execution and program analysis, along with other comptroller required functions.

f. Provide Help Desk support at a Tier II level for issues related to the Spend Plan Tool.

g. Assist in the development of enhancements, initiatives, and other financial tools for spend plans and execution.

h. Document development efforts and produce guides, job aids and other information to support the

Agency’s automated spend plan management system and other financial tools (to include but not limited to DAI, Joint Integrated CBRN Analytic Platform (JICAP), and Dormant Account Review

Quarterly (DAR-Q)).

i. Support the Comptroller’s Integrated Process Team for business systems and develop effective means to capture and prioritize requirements, develop costs, and document efforts.

j. Assist with Financial Defense Travel Administrator (FDTA) functions in support of the Defense

Travel System (DTS).

k. Provide support to Financial Managers by conducting research and analysis on budget and financial management related policies and issues.

l. Assist Financial Managers in developing senior level budget and financial management briefings.

5.5 Accounting Services

a. Record obligations (e.g., contract awards, Military Interdepartmental Purchase Requests (MIPRs)/

Interagency Agreements (IAAs), and Miscellaneous Obligation Reimbursement Document

(MORDs)) in the accounting system.

b. Process miscellaneous pay invoices in DAI. Coordinate with the Defense Finance and Accounting

Service (DFAS), and the Treasury Bureau of Fiscal Service, as necessary, to ensure that payments are made timely.

c. Maintain contract pay files and ensure payment packages are complete prior to providing packages to DFAS for payment. These steps include identifying invoices as complete and accurate;

identifying appropriate funding; identifying appropriate paying station; transmission to paying station; adjusting available balances in tally sheets; and verification of payment in the entitlement system after payment is made.

d. Analyze invoices, identify discrepancies, and, if necessary, return invoices and vouchers which are improper for payment and ensure the vendor is notified.

e. Perform contract reconciliation activities. Identify problem payments and coordinate corrections to the entitlement systems based upon errors detected in reconciliation. Validate that corrective actions have accurately updated accounting and entitlement system records.

f. Perform reconciliation of recorded obligations to contracts prepared in the contract writing system.

g. Assist with entry of customer orders (CO) into the DAI and in reconciling each CO at the end of the accounting period. Identify underlying errors and trends and coordinate with DFAS to make the corrections as necessary.

h. Provide problem disbursement support (Unmatched Disbursements (UMD)) to identify underlying causes that prevent disbursement transactions recorded in DCAS from posting to the DTRA DAI accounting records. This includes identifying the types of errors, coordinating the actions required to correct the errors and then conducting a quality review to ensure the corrections are accurate.

i. Assist with resolving Intra-Governmental Payment and Collection (IPAC) payment errors and coordinate the resolution with DFAS and the customer.

j. Provide support for identifying capital assets, classifying the asset for entry into DAI, coordinating entry into both Defense Property Accountability System (DPAS) and DAI and verifying end of accounting period reports are accurate and complete.

k. Perform detailed analysis of aged unliquidated obligation, accounts payable, and accounts receivable balances to develop packages to clear these outstanding balances.

l. Provide finance and accounting data call information to internal DTRA customers, independent auditors, and external customers (e.g., DFAS, OSD, OMB, DoD Inspector General (DoD IG)).

m. Support DTRA’s financial audit sustainment program including obtaining requested documentation during testing activities.

n. Draft standard operating procedures, support implementation of changes/new controls to address corrective action plans and/or adjust to revised guidance for Government approval.

o. Perform other financial management, accounting, and support tasks as required to support the

Finance and Accounting Division.

5.6 Information Technology Support - Financial Reporting and Certification – Chief

Financial Officer (CFO) and Chief Information Officer (CIO) Compliance Support

a. Support the Finance and Accounting Division in maintaining accounting records and account balances in accordance with Generally Accepted Accounting Principles (GAAP).

b. Assist with the monthly, quarterly, and annual financial certification of financial reports with

DFAS and other DoD and others as necessary.

c. Perform reconciliations of DTRA’s detailed financial transactions to DTRA’s financial statements as well as perform other financial reconciliations.

d. Assist with monthly compilation of trading partner information, and review and analysis of differences, working with DFAS and other DoD components to identify the root cause of the variances.

e. Be knowledgeable and capable of assisting in the preparation of the following:

1. Privacy Impact Assessments (PIA) reporting

2. DoD IT Investment Portal (DITIP) administration, maintenance, and reporting

3. Business Process Reengineering and Architecture Compliance and Requirements Traceability

(ACART) administration, maintenance, and reporting

4. Defense Business System (DBS) certification and Integrated Business Framework – Data

Alignment Portal (IBF-DAP) reporting

5. DoD IT Budget Exhibits development and DoD Information Technology Investment Portal

/Select & Native Programming Data Input System for Information Technology (DITIP/SNaP-

IT) reporting

6. DoD IT Portfolio Registry records administration and maintenance

7. Portfolio Stat administration and maintenance

8. DoD Data Center Asset Obligation reporting

9. DoD Data Center Inventory Management (DCIM) System

10. DoD Information Technology Portfolio Registry /Secret Internet Protocol Router Network

Information Technology Registry (DITPR/SITR) reporting

11. Information Technology Purchase Review Portal (ITPR)

12. Enterprise Mission Assurance Support Service (eMASS)

13. Fit-for-Purpose architectural views

f. Perform detailed analysis of undistributed cash collection and disbursement transactions to develop packages to clear these undistributed balances.

g. Perform detailed analysis and review of all journal voucher packages for compliance with accounting standards and the United States Standard General Ledger, adequate supporting documentation and to recommend concurrence or nonconcurrence. Review the monthly journal voucher logs and identify recurring entries and work with DFAS and DTRA subject matter experts to correct the root cause.

h. Support auditor requests for documentation and/or walkthroughs of financial reporting processes.

i. Develop financial reporting related corrective action plans (CAPs) to address self-identified or auditor-identified deficiencies.

j. Draft standard operating procedures, support implementation of changes/new controls, perform account research or analysis to address CAPS and/or adjust to revise guidance.

k. Provide quality assurance (QA) functions to include reviewing completed work for accuracy of data and information, compliance with applicable laws, accounting standards and regulations, and error-free documentation prior to submission to Government.

l. Perform other financial management, accounting, and support tasks as required to support the

Finance and Accounting Division.

m. Assist in the analysis of DTRA accounts and recommend preparation of adjusting journal entries.

n. Perform detailed analysis of accounting transactions to identify root causes of the tie point variances and work with subject matter experts to implement corrective actions.

o. Reconcile the monthly budgetary reports issued by DFAS to the general ledger.

5.7 Audit Response and Sustainment

a. Support DTRA’s financial audit response and sustainment, which includes working closely with Finance and Accounting Division and other Agency personnel to document and update standard operating procedures and process narratives, prepare and execute tests of internal controls over financial reporting and financial systems (including assessment of service provider System and Organization Controls (SOC) 1 reports and

DTRA’s implementation of complimentary user entity controls), and develop and facilitate implementation of corrective action plans.

b. Assist in monitoring service provider/receiver memorandums of agreements status and updates. Support technical review of Memorandum of Agreements (MOAs).

c. Assist with analyzing self-identified and auditor identified deficiencies, conclusions, and recommendations to formulate alternatives for corrective actions related to business processes, accounting, financial management, internal and management controls, and other CFO operations.

d. Develop corrective action plans (CAPs) to address self-identified or auditor-identified deficiencies.

e. In support of CAP implementation, draft standard operating procedures, support implementation of changes/new controls, participate in working groups, perform account research or analysis to address CAPS and/or adjust to revised guidance.

f. Assist in preparing follow-up actions for DTRA presentation to internal and external audiences describing corrective actions taken, results, and improvements.

g. Provide on-going liaison with independent auditors in conjunction with the Chief, Finance and Accounting Division related to audit and compliance issues to include:

1. Update audit response SOP updates and provide associated training.

2. Monitor Audit Response Center for auditor requests on a daily basis. Provide updates to leadership as requested.

3. Assist with immediate auditor requests and distribution to process owners (and facilitation to gather necessary key supporting documentation)

4. Communication with the auditors/process owners to understand requests and gather clarification.

5. Complete quality assurance review of all documentation before final government approval and released to the auditors to ensure it is complete and accurate to fulfill the request.

6. Monitor audit response metrics and provide regular, recurring metrics updates.

h. Provide support to ensure Agency compliance with current financial management and accounting requirements and reform initiatives, such as Federal Accounting Standards Advisory Board

(FASAB) accounting statements/concepts, OMB circulars and bulletins, OSD Comptroller guidance, the DoD Financial Management Regulation, and other Federal/DoD requirements.

i. Assist in developing and maintaining annual work break down structure for all audit response and sustainment tasks and associated metrics. Provide weekly update.

j. Monitor and (update as needed) the Office of the Under Secretary of Defense (Comptroller)

Notice of Findings and Recommendations database to ensure accuracy and to keep DTRA management informed of all upcoming tasks and due dates. Provide weekly update.

k. Assist in preparation of deliverables requested by the Office of the Under Secretary of Defense

(Comptroller).

l. Develop communication strategy for audit and internal controls awareness for the Agency.

Implement approved strategy to assist with developing blogs, videos, signage, and guides for

DTRA employees.

m. Provide quality assurance functions to include reviewing completed work for accuracy of data and information, compliance with applicable laws, accounting standards and regulations, and error-free documentation prior to submission to Government.

5.8 Risk Management and Internal Control

a. Provide day-to-day support and expertise to the agency risk management and internal control program.

b. Facilitate risk identification sessions for each assessable unit.

c. Review best practices and lessons learned to make recommended improvements to the program.

d. Support creation of risk management and internal controls training. Assist team to deliver the training.

e. Support assessable unit managers throughout the entire cycle, providing desk side support and training, reviewing draft documents and providing feedback, assisting with test plan development and Statement of Assurance activities and deliverables.

f. Perform a critical review of the draft and final DTRA Statement of Assurance and provide feedback for improvements/changes necessary.

g. Support creation of entity level control interview questions and participate in Senior Leadership interviews to gain an understanding of the Entity Level Control (ELC) environment.

h. Support drafting test plans and participate in testing for entity level controls testing.

i. Provide quality assurance functions to include reviewing completed work for accuracy of data and information, compliance with applicable laws, accounting standards and regulations, and error-free documentation prior to submission to Government.

5.9 Card Function

a. Support travel card program operations within the DTRA Travel Programs Office.

b. Develop usage/problem reports; conduct follow-ups on reporting status.

c. Gather information necessary for regular metrics reporting to DTRA management.

d. Assist with obtaining needed services and accounts information with card service providers such as, Citibank, General Services Administration (GSA), and Defense

Travel Management Office (DTMO).

e. Assist DTRA management in establishing, clarifying, and enforcing policies and procedures.

f. Gather information to meet all quarterly and annual reporting requirements.

g. Gather information and perform analysis to support both internal and external audits.

h. Maintain necessary files/records on cardholders, approving officials, and general office files etc.

i. Assist in the development and maintenance of written policies under guidance from

DTRA management.

j. Assist with the development and delivery of related training programs.

k. Assist with daily reoccurring transactions; the opening and closing of accounts as necessary; maintenance of accurate account information; establishing and adjusting credit/cash advance limits to appropriate levels; maintenance of appropriate merchant category codes and blocks; establishing and maintaining cardholder/approving official files.

l. Provide input on card program policies/procedures.

m. Assist with the development and processing of appointment memoranda for appropriate signature.

n. Receive requests for account maintenance.

o. Provide necessary delinquent payment and/or statement notifications to cardholders, approving officials, supervisors, and accounts payable activities.

p. Assist with routine customer help desk issues and monitor the help desk email box.

q. Be proficient with bank electronic access systems as well as other systems including

Intellilink.

r. Assist Defense Travel System (DTS) users and administrators with developing reports, assisting travelers with GTCC related issues, and other activities linked to the DTS program.

5.10 Travel Administrator Support Function

a. Provide Defense Travel Administrator (DTA) functions for DTRA in support of the

Defense Travel System (DTS).

b. Develop and deliver training courses.

c. Assist with customer help desk issues and monitor the DTS Help Desk email box and telephone line.

d. Elevate issues to the Commercial Travel Office (CTO) and to the Defense

Travel Management Office (DTMO) as required.

e. Provide administrative maintenance and support (i.e., processing Actual Expense

Allowance requests).

f. Gather information and perform analysis to support both internal and external audits.

g. Assist with status and metrics reporting.

h. Be proficient with using DTS.

i. Be knowledgeable of Department of Defense (DoD) travel regulations, policy, instructions and guidance.

5.11 Cross-cutting Comptroller Department Support

a. Assist the Comptroller Department in planning, scheduling and executing internal training and all hands discussions on timely and relevant financial management topics of interest to the Comptroller Department workforce.

b. Provide support in implementing and administering the DoD Financial

Management Certification Program for DTRA’s financial management workforce.

c. Develop and maintain organizational training/travel and mission travel. Monitor and execute mission plan.

d. Monitor and maintain the information found on the Comptroller Department web-pages within the DTRA internal and external websites to ensure that organizational and functional information is current and accurate. The web content and format shall follow

DTRA guidelines. The contractor shall be proficient in the use of SharePoint.

e. Develop content for Comptroller newsletter once a quarter with organizational information, helpful hints, system highlights, new features, and/or other important information. Engage with Comptroller Divisions to identify topics and develop articles on various financial management topics for inclusion in the newsletter to enhance communication both internal to the Comptroller Department and within the larger DTRA community.

f. Applies financial management knowledge in integrating input from various sources to assist in formulating Department responses to a variety of taskers and actions. Provides support to Division and Division Chiefs in development/coordination of packages; ensure that all packages are properly staffed within the Department, Directorate, and Agency, as required, prior to forwarding for approval/signature.

g. Conduct substantive language edits of all packages to ensure that sentence complexity is appropriate for the document, ideas are presented in a clear and concise manner, and the use of jargon and technical terms are appropriate.

h. Provide support in resolving routine customer help desk issues.

i. Provide routine administrative maintenance to include maintenance of IT security groups and global distribution lists.

j. Support status and metrics reporting efforts throughout the Department.

k. Provide support in integrating and managing (Enterprise Information Systems) EIS and other taskers.

l. Serve as Records Manager for Department

m. Serve as back-up for agreements process (review and provide feedback) in stakeholder reviews and conferences.

n. Assist with effectiveness or efficiency initiatives, to include facilitating, documenting, tracking and developing “success stories”.

5.12 CBDP Support

a. Provide support in distributing CBDP funds received from OSD by appropriation. Accomplish

CBDP funds distribution through the DoD Program and Budget Allocation System (PBAS) and the

Enterprise Fund Distribution (EFD) to designated executing agencies. Maintain documentation to support all Funding Authorization Document transactions. Monitor actions to assure fund control limitations are maintained.

b. Provide support in planning for and managing the execution of CBDP budgetary resources.

c. Provide support in managing and maintaining the Joint Integrated Chemical, Biological, Radiological, and Nuclear Defense (CBRN) Analytics Platform (JICAP).

d. Process CBDP Military Interdepartmental Purchase Request, Interagency Cost Reimbursement

Order, contract, and travel order funding actions in the Defense Agencies Initiative (DAI). Monitor execution status on a monthly basis.

e. Conduct monthly reconciliation of CBDP data between the PBAS/EFD and JICAP systems.

Identify discrepancies, conduct research and analysis to identify the cause and necessary corrective action, and provide support in implementing corrective actions.

f. Provide support to and participate in CBDP execution reviews as required.

g. Participate in periodic JICAP system reviews focused on addressing data issues, user needs, and process improvements.

h. Provide JICAP data base administration support to establish user privileges for data access.

i. Provide CBDP funding information for briefings, reviews, and other information requests, ensuring that data provided is accurate, consistent, and reflects the appropriate budgetary position.

j. Support preparing monthly execution reports for CBDP OSD management. Separate reports are prepared to address 1) the status of CBDP funds executed by DTRA and recorded in DAI; and 2) comprehensive CBDP execution status as reported in JICAP. Additional reporting requirements may be required to support management needs.

k. Provide support in conducting CBDP unliquidated obligation reviews. Conduct comprehensive review and analysis of execution status, and identify recommended actions concerning unliquidated balances. Provide support in implementing approved Government decisions concerning resource withdrawal and/or reallocation.

l. Maintain accounting records and account balances in accordance with Generally Accepted

Accounting Principles (GAAP), including maintenance of program records and documents supporting the disbursing and fiscal stations. Support will include management of Office of the

Deputy Assistant Secretary of Defense (ODASD) (CBD) plant, property, and equipment (PP&E) records, identification and tracking of property in the hands of contractors, valuation of military equipment and work in process, inventories, and associated data management.

m. Assist the ODASD (CBD) in ensuring compliance with DoD Financial Improvement Initiative

(FII) business rules, including development of a Financial Improvement Plan (FIP), update of Key

Milestone Plans (KMP) to the DoD Audit Response, Remediation, and Sustainment plan, discovery and correction of audit impediments, material weaknesses, and areas of non-compliance;

validation that deficiencies have been corrected; and development and submission of packages to assert readiness for audit of financial statement lines in accordance with FII requirements.

n. Assist the ODASD (CBD) to develop and maintain an integrated financial performance plan with associated metrics to comply with OSD financial management goals and President’s Management

Agenda (PMA) guidelines to be incorporated in the annual Management Discussion and Analysis

(MDA) section of the ODASD (CBD) Performance and Accountability Report (PAR).

o. Provide support for financial reporting for the ODASD (CBD) Strategic Financial Plan, Balanced

Scorecards (BSCs); monthly metrics reporting; and other management performance reporting as required.

p. Analyze accounts and prepare adjusting journal entries, including: corrections and improvements to processing of accounts payable and accounts receivable transactions; and management of related financial transaction data. Validate adjusting entries to ensure financial statement and account balance data is accurate.

q. Assist the ODASD (CBD) to prepare, promulgate, and maintain a comprehensive implementing directive for the CBDP MIC program and Enterprise Risk Management (ERM) to identify and comply with requirements of Federal Managers’ Financial Integrity Act (FMFIA) OMB Circular

A-123, including appendices as issued, and DoD guidance, as well as other pertinent statutes, standards, and directives on establishment and effective assessment of programs for internal control.

r. Coordinate with CBDP program elements and assist CBDP in maintaining and updating plans for testing of internal controls over financial reporting in accordance with GAO Financial Audit

Manual (FAM) and USD(C) guidance.

s. Support Complementary User Entity Control (CUEC) assessments to include service provider identification and risk assessment, evaluation of service provider controls to address risks, completion of documentation and test of control design, development of test plans and completion of testing of control operating effectiveness, and development and implementation of corrective actions.

t. Provide support in preparing Agency financial statements, footnotes, and supporting documentation, in accordance with OMB Bulletins 01-02, OMB Circular A-136, as well as DoD standards and instructions.

u. Support financial improvement and audit readiness program, which includes preparing process flows and narratives, prepare and execute tests of internal controls over financial reporting, prepare and facilitate implementation of corrective action plans, and prepare audit readiness work products.

v. Provide Audit Response, Remediation, and Sustainment Lead Support functions to include reviewing completed work for accuracy of data and information, procedure and guidance compliance, and error-free documentation prior to submission to Government.

w. Support financial statement audit process, which includes compiling records, source documents, and audit trails, and prepare audit support documentation.

x. Assist with analyzing audit readiness and audit findings, conclusions, and recommendations to formulate alternatives for corrective actions related to business processes, accounting, financial management, internal and management controls, and other operations.

y. Assist in preparing follow-up actions for presentation to internal and external audiences describing corrective actions taken, results, and improvements.

z. Provide on-going liaison with independent auditors related to audit and compliance issues.

aa. Provide obligation information for preparation of CBDP budgets.

bb. Prepare and review financial reconciliations and prepare financial analysis as needed.

cc. Perform other financial management, accounting, and support tasks as required.

5.13 Defense Agencies Initiative (DAI) and Related Financial Systems Support

The contractor shall provide sustainment support of DAI and related financial systems such as but not limited to: Wide Area Workflow (WAWF), Joint Integrated Chemical, Biological, Radiological, and

Nuclear Analytic Platform (JICAP), Defense Cash Accountability System (DCAS) at DTRA. The contractor shall perform tasks including but not limited to the following:

a. Provide sustainment support with respect to DTRA’s operation of DAI. This support shall include providing expertise with DAI individual modules, program management and planning, and support to training and fielding of the DAI system.

1. Assist with fit gap analysis and operational issues. Analysis of how DTRA business is accomplished with DAI, address gaps as well as the impact of Software Change Requests

(SCR), production fixes, and new DAI versions or application upgrades such as future Oracle

Releases or patches. Impact may include but is not limited to systems, databases, roles, interfaces, workflow and communications. Monitor/track proposed changes, and conduct research, and propose revisions to the application, technical documents, policy and procedures as necessary.

2. Assist with development and management of Agency specific plans and milestones.

3. Report on the program’s status, risks and issues.

4. Assist with role mapping, user management, and workflow.

5. Assist developing Agency test plans, test materials (scenarios, scripts).

6. Participate in design reviews and oversee DTRA’s system testing.

7. Provide recommendations on training and help desk support on complex issues.

8. Assist with development of cutover plans for new releases.

9. Report and dashboard creation within OBIEE

10. Provide additional systems support for new financial systems and integration to include databases and programs developed in SharePoint and MS Access as required by the Finance and

Accounting Division.

b. Provide help desk support to augment the DTRA DAI Subject Matter Experts (SME) during testing and operations of DAI and other related financial systems. Help desk support shall include issue identification, troubleshooting, event escalation, and closure of the problem resolution process in support of DAI. Provide training to the DTRA DAI users to ensure that they are fully capable of independently accessing and operating DAI for their job functions. The help desk and training tasks include:

1. Creating/maintaining help desk operational and training materials.

2. Document issues received via phone, email, and in-person in a ticket tracking system

3. Analyze and resolve the issue.

4. Transfer the issue to the DTRA IT help desk as needed

5. Escalate the issue to the DAI Program Management Office (PMO) (DLA) help desk as needed.

6. Assist with reporting metrics and recommend focus areas for training.

7. Assist with user account management, including CUECs and audit related requests.

8. Participate in testing events and implementation of new capabilities.

9. Assist with workload management and ensure proper personnel coverage during core help desk hours with proper skill set.

10. Conduct instructor-led training.

11. Create computer-based training if requested.

12. Assist with user account and responsibility management.

13. Train help desk personnel.

14. Support updates to the DTRA1 DAI intranet site.

15. Attend or teleconference in to DAI meetings as requested by the customer.

16. Conduct brown bags and other sessions to supplement training, communicate reminders, and announce changes in the system and DTRA processes.

17. Provide DAI reporting support

18. Support Accounting reconciliation and Audit Response, Remediation, and Sustainment efforts

6.0

EXPERIENCE AND SKILLS

Contractor personnel shall possess demonstrated expertise in requisite functional disciplines necessary to perform scope and tasks designated in Sections 4 and 5. In addition, contractor personnel shall have Microsoft Office 2016 Office Suite, (Word, Excel, Access, Project, SharePoint, and PowerPoint) and Visio experience in order to prepare all documents, listings, tables, briefings, and worksheets

7.0 TRAINING

The contractor shall complete Cyber Awareness Challenge, Personal Identifiable Information

(PII), DTRA Security Awareness, and all DTRA mandated trainings that are necessary to use

Government computers or to work in a Government building. Additional training required, if any, will be identified by the Contracting Officer’s Representative (COR) or his designee.

8.0 WORK LOCATION, SCHEDULE AND TRAVEL

The majority of the tasks shall be performed at DTRA Headquarters, 8725 John J. Kingman

Road, Fort Belvoir, VA. Support may be required at other DTRA or DoD locations (Defense

Finance and Accounting Service (DFAS) Indianapolis, or at the contractor’s location. Work location may include: the Joint Improvised-Threat Defeat Organization (JIDO) Reston

Office, 10803 Parkridge Boulevard, Reston, VA 20191 or the JIDO Crystal City Office, 2521

South Clark Street, 6th Floor, Arlington, VA 22202.

The contractor shall attend work sessions, conferences, and in process reviews (IPRs) as required by the Government. Duty on some tasks will require the contractor to travel and visit alternate work sites. The contractor shall provide a detailed estimate of any desired travel in advance to the applicable CLIN Contracting Officer’s Representative (COR) in writing via memorandum or email. All travel shall be in accordance with the Joint Travel Regulation

(JTR) and all travel shall be approved by the COR in writing via memorandum or e-mail prior to the contractor incurring any travel expenses and prior to departure. Any changes to travel shall be reapproved by the COR prior to incurring expenses and departure. Public transportation may be utilized and reimbursed, or privately owned vehicle may be utilized and mileage may be claimed by the contractor for approved travel and reimbursed separately by the Government based upon requirements for travel from the normal duty location to attend required meetings, conferences, and IPRs in the local area.

Contractor employees shall work the core hours for the assigned location or specific hours as identified by the Contracting Officer in writing.

9.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT or MATERIAL

(GFP/GFE/GFM)

The Government will provide office facilities, equipment, and materials for daily business use of staff called for under this task to include standard office space, desk, chair, telephone, computer, access to printer, copier, scanner, fax, and requisite consumable…