Technical_Capabilities_Form.docx

Technical Capabilities Please provide in detail how your company’s WIC EBT Solution will coincide with the capabilities needed below. As stated in the Instructions to Offerors “All submitted technical capabilities forms must be typed in Times New Roman size 12 font and cannot exceed more than six (6) 8 ½ x 11pages. Verbiage provided on the form cannot be altered or adjusted.”

1. The WIC EBT stand-beside machine will include standard functionality, a receipt printer, a hand-held bar code scanner, and a card reader for each register.

2. Network capable in accordance with DoD network security standard (NIST Special Publication i.e. SP-800-47 Security Guide). Devices will get pricing and software updates automatically via a central location (example in-store or cloud server) however remote access to the store terminal will not be allowed (e.g. Remote Desktop Protocol, Virtual Network Computing, etc.).

3. System must provide the capability to key in manual price inputs based on WIC's items. DeCA should be able to key in pricing at one terminal or from a device that would connect to in-store or cloud server and updates should appear on all stand-beside machines.

4. Must be able to automatically download Approved Price List (APL) file from the state on a nightly basis using standard FTP/SFTP protocols as required by the state.

5. Must be able to automatically create a Claim and Settlement Report on a nightly basis on any business day the store is open.

6. The system must not allow the user to access websites or any other non-WIC related information. The network firewall will not allow the device to connect to any Internet sites except for those required for WIC EBT.

7. Must provide for the initial training of at least one customer service supervisor or lead cashier; training can be on location or provided remotely by a trainer. In addition, training assistance must be provided either through a help key, training aids, a training CD, or online tutorials.

8. System must be able to add DeCA’s surcharge accurately and automatically by item or transaction.

9. Proposal must provide for installation of 3 stand-beside machines to include set up, configuration, and coordination with DeCA store representatives and network team.

10. System hardware is required to fit (within the allotted space) in the current Point of Sale (POS) equipment currently at the registers. See attachment for area breakdown.

11. Hardware and software system maintenance must be performed in accordance with DoD security regulations (DoDI 8500.01, Cybersecurity). DoD does not allow the use of USB thumb drives so software updates must rely on other data exchange technologies.